Unable To Start Windows

[grilledcheese]

Hello,
My problem is on my old Toshiba Laptop Satellite 2105CDS which has Windows 98 SE.

I haven't been able to use it for years now.

I think the laptop might have virus on it,because when ever i try to start the computer it loads everything, but then it starts to load the desktop screen, then it stops, then shows the "Your Computer is Shutting Down" screen.

I am able to start in Safe Mode and it loads the desktop. I ran the usual diagnosis tools but when i restarted it, it does the same.

So I tried using the Configuration Builder CD that came with laptop, thinking that it might solve the problem, but it still does the same thing.

But then I remembered that you were able to help get rid of a virus on my current desktop:), and thought you might be able to help me out again.

Thanks in advance for your time and help.

[katana]

Hi grilledcheese,

To be honest, we would struggle to clean a machine that hasn't worked for years.
Most of the tools we use wouldn't work on Windows 98 SE anyway.

I recommend that you consider reformatting it and using either a fresh install of 98 SE or a different OS.

[katana]

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