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View Full Version : Manual Removal Guide for ClickConsulting



Friday
2008-11-28, 18:24
The following instructions have been created to help you to get rid of "ClickConsulting" manually.
Use this guide at your own risk; software should usually be better suited to remove malware, since it is able to look deeper.

If this guide was helpful to you, please consider donating towards this site (http://www.safer-networking.org/index.php?page=donate).

Threat Details:

Categories:
malware

Description:
It gets installed in background without any permission and comes along other malware. It references a porn website.
Supposed Functionality:
supposed to be a legal browser helper object (BHO) for the Internet Explorer
Removal Instructions:

Files:

Please use Windows Explorer or another file manager of your choice to locate and delete these files.

The file at "<$WINDIR>\spp3.dll".
Make sure you set your file manager to display hidden and system files. If ClickConsulting uses rootkit technologies, use our RootAlyzer (http://forums.spybot.info/downloads.php?id=8) or our Total Commander anti-rootkit plugins (http://forums.spybot.info/downloads.php?id=3).
You will have to use a global search for files without a name specified. Be extra careful, because just the name might not be enough to identify files!

Registry:

You can use regedit.exe (included in Windows) to locate and delete these registry entries.

Delete the registry key "{11904CE8-632A-4856-A7CC-00B33FE71BD8}" at "HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\".
Delete the registry key "{11904ce8-632a-4856-a7cc-00b33fe71bd8}" at "HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\".
If ClickConsulting uses rootkit technologies, use our RegAlyzer (http://www.safer-networking.org/index.php?page=regalyzer), RootAlyzer (http://forums.spybot.info/downloads.php?id=8) or our Total Commander anti-rootkit plugins (http://forums.spybot.info/downloads.php?id=3).

Final Words:

If neither Spybot-S&D nor self help did resolve the issue or you would prefer one on one help,
Please read these instructions (http://forums.spybot.info/showthread.php?t=288) before requesting assistance,
Then start your own thread in the Malware Removal Forum (http://forums.spybot.info/forumdisplay.php?f=22) where a volunteer analyst will advise you as soon as available.