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View Full Version : Manual Removal Guide for DeepDive



Friday
2008-11-28, 18:31
The following instructions have been created to help you to get rid of "DeepDive" manually.
Use this guide at your own risk; software should usually be better suited to remove malware, since it is able to look deeper.

If this guide was helpful to you, please consider donating towards this site (http://www.safer-networking.org/index.php?page=donate).

Threat Details:

Categories:
malware

Description:
Installs an browser helper object (BHO) into the Internet Explorer without giving the user a possibility to cancel that process. Also load CoolWWWSearch.OleHelp
Removal Instructions:

Files:

Please use Windows Explorer or another file manager of your choice to locate and delete these files.

The file at "<$WINDIR>\Policies.dll".
The file at "<$SYSDIR>\Policies\IEXPLORER.exe".
The file at "<$SYSDIR>\Policies\Policies.dll".
The file at "<$SYSDIR>\Policies\PolicyVerifier.exe".
The file at "<$SYSDIR>\Policies\ppdriver.sys".
The file at "<$SYSDIR>\Policies\replace-update-script.bat".
The file at "<$SYSDIR>\Policies\update-script.bat".
The file at "<$SYSDIR>\Policies\version.txt".
The file at "<$WINDIR>\IEXPLORER.exe".
The file at "<$WINDIR>\Policies.dll".
The file at "<$WINDIR>\PolicyVerifier.exe".
The file at "<$SYSDIR>\IEXPLORER.exe".
The file at "<$SYSDIR>\Policies.dll".
The file at "<$SYSDIR>\PolicyVerifier.exe".
A file with an unknown location named "IEXPLORER.exe".
A file with an unknown location named "PolicyVerifier.exe".
A file with an unknown location named "ppdriver.sys".
The file at "<$PROGRAMFILES>\WinBudget\bin\matrix.dll".
A file with an unknown location named "sysreal32.dll".
A file with an unknown location named "mssnmp16.dll".
Make sure you set your file manager to display hidden and system files. If DeepDive uses rootkit technologies, use our RootAlyzer (http://forums.spybot.info/downloads.php?id=8) or our Total Commander anti-rootkit plugins (http://forums.spybot.info/downloads.php?id=3).
You will have to use a global search for files without a name specified. Be extra careful, because just the name might not be enough to identify files!

Important: There are more files that cannot be safely described in simple words. Please use Spybot-S&D (http://www.safer-networking.org/index.php?page=spybotsd) to remove them.

Folders:

Please use Windows Explorer or another file manager of your choice to locate and delete these folders.

The directory at "<$SYSDIR>\Policies".
Make sure you set your file manager to display hidden and system files. If DeepDive uses rootkit technologies, use our RootAlyzer (http://forums.spybot.info/downloads.php?id=8) or our Total Commander anti-rootkit plugins (http://forums.spybot.info/downloads.php?id=3).
You will have to use a global search for files without a name specified. Be extra careful, because just the name might not be enough to identify folders!

Registry:

You can use regedit.exe (included in Windows) to locate and delete these registry entries.

Delete the registry key "{557B9038-FC87-453C-8B08-32D85F46EAC4}" at "HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\".
A key in HKEY_CLASSES_ROOT\ named "Apron.apronA", plus associated values.
Delete the registry key "{557B9038-FC87-453C-8B08-32D85F46EAC4}" at "HKEY_CLASSES_ROOT\CLSID\".
Delete the registry key "{06F95BB1-BBE2-4CC2-B83A-304ACEB38EEF}" at "HKEY_CLASSES_ROOT\Interface\".
Delete the registry key "{AFF58917-C0BA-4776-9A4C-2C6E124875A4}" at "HKEY_CLASSES_ROOT\TypeLib\".
Delete the registry key "{557B9038-FC87-453C-8B08-32D85F46EAC4}" at "HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\".
A key in HKEY_CLASSES_ROOT\ named "BhoNew.BhoApp", plus associated values.
A key in HKEY_CLASSES_ROOT\ named "BhoNew.BhoApp.1", plus associated values.
Delete the registry key "{967A494A-6AEC-4555-9CAF-FA6EB00ACF91}" at "HKEY_CLASSES_ROOT\Interface\".
Delete the registry key "{9692BE2F-EB8F-49D9-A11C-C24C1EF734D5}" at "HKEY_CLASSES_ROOT\Interface\".
Delete the registry key "{0CB66BA8-5E1F-4963-93D1-E1D6B78FE9A2}" at "HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\".
Delete the registry key "VideoExtension" at "HKEY_CURRENT_USER\Software\".
Delete the registry value "PolicyVerifier" at "HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer\Run\".
Delete the registry key "{0CB66BA8-5E1F-4963-93D1-E1D6B78FE9A2}" at "HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\".
Delete the registry key "{03EEB86E-595A-49E8-99B1-88D0C3FE7BBB}" at "HKEY_CLASSES_ROOT\CLSID\".
A key in HKEY_CLASSES_ROOT\ named "Xxfidzoy", plus associated values.
Delete the registry key "{03EEB86E-595A-49E8-99B1-88D0C3FE7BBB}" at "HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\".
Delete the registry key "{03EEB86E-595A-49E8-99B1-88D0C3FE7BBB}" at "HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\".
Delete the registry key "Obqtpfdd" at "HKEY_CURRENT_USER\Software\".
Delete the registry key "Xxfidzoy" at "HKEY_CURRENT_USER\Software\".
Delete the registry key "Obqtpfdd" at "HKEY_LOCAL_MACHINE\SOFTWARE\".
A key in HKEY_CLASSES_ROOT\ named "Chajian.ChajianHelper", plus associated values.
A key in HKEY_CLASSES_ROOT\ named "Chajian.ChajianHelper.1", plus associated values.
Delete the registry key "{0CB66BA8-5E1F-4963-93D1-E1D6B78FE9A2}" at "HKEY_CLASSES_ROOT\CLSID\".
Delete the registry key "{A8954909-1F0F-41A5-A7FA-3B376D69E226}" at "HKEY_CLASSES_ROOT\TypeLib\".
Delete the registry key "{48F3A2C9-334E-4A7D-A4CA-6C41B8D883EA}" at "HKEY_CLASSES_ROOT\CLSID\".
Delete the registry key "{BE442802-3911-46E0-B227-076B15A4EAD3}" at "HKEY_CLASSES_ROOT\CLSID\".
Delete the registry key "{67975096-00B9-4581-BDE0-22F892732F3A}" at "HKEY_CLASSES_ROOT\Interface\".
Delete the registry key "{BE442802-3911-46E0-B227-076B15A4EAD3}" at "HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\".
A key in HKEY_CLASSES_ROOT\ named "shdocvw2.shdocvwAct", plus associated values.
A key in HKEY_CLASSES_ROOT\ named "shdocvw2.shdocvwAct.8", plus associated values.
A key in HKEY_CLASSES_ROOT\ named "Shdocvw2.shdocvwhlp", plus associated values.
A key in HKEY_CLASSES_ROOT\ named "Shdocvw2.shdocvwhlp.1", plus associated values.
Delete the registry key "{AF5FF4B8-BFCE-47CE-AD2B-CB91ED9FDDFA}" at "HKEY_CLASSES_ROOT\TypeLib\".
If DeepDive uses rootkit technologies, use our RegAlyzer (http://www.safer-networking.org/index.php?page=regalyzer), RootAlyzer (http://forums.spybot.info/downloads.php?id=8) or our Total Commander anti-rootkit plugins (http://forums.spybot.info/downloads.php?id=3).

Browser:

There are more browser plugins or items that cannot be safely described in simple words. Please use Spybot-S&D (http://www.safer-networking.org/index.php?page=spybotsd) to remove them.

Final Words:

If neither Spybot-S&D nor self help did resolve the issue or you would prefer one on one help,
Please read these instructions (http://forums.spybot.info/showthread.php?t=288) before requesting assistance,
Then start your own thread in the Malware Removal Forum (http://forums.spybot.info/forumdisplay.php?f=22) where a volunteer analyst will advise you as soon as available.