Friday
2008-11-28, 18:32
The following instructions have been created to help you to get rid of "Divago.Surfairy" manually.
Use this guide at your own risk; software should usually be better suited to remove malware, since it is able to look deeper.
If this guide was helpful to you, please consider donating towards this site (http://www.safer-networking.org/index.php?page=donate).
Threat Details:
Removal Instructions:
Start Menu:
Please remove the following items from your start menu.
To check where they are pointing to, right-click them and choose "Properties" from the context menu appearing.
Groups named "Surfairy".
Installed Software List:
You can try to uninstall products with the names listed below; for items identified by other properties or to avoid malware getting active again on uninstallation, use Spybot-S&D (http://www.safer-networking.org/index.php?page=spybotsd) or RunAlyzer (http://www.safer-networking.org/index.php?page=runalyzer) to locate and get rid of these entries.
Products that have a key or property named "Surfairy".
Files:
Please use Windows Explorer or another file manager of your choice to locate and delete these files.
The file at "<$PROGRAMFILES>\Surfairy\License.txt".
The file at "<$PROGRAMFILES>\Surfairy\Readme.txt".
The file at "<$PROGRAMFILES>\Surfairy\SurfairyFinalSetupStep.html".
The file at "<$PROGRAMFILES>\Surfairy\SurfairyPP.dll".
The file at "<$PROGRAMFILES>\Surfairy\uninstall.ini".
The file at "<$SYSDIR>\win32sf32.ico".
The file at "<$SYSDIR>\win32sfh.ico".
Make sure you set your file manager to display hidden and system files. If Divago.Surfairy uses rootkit technologies, use our RootAlyzer (http://forums.spybot.info/downloads.php?id=8) or our Total Commander anti-rootkit plugins (http://forums.spybot.info/downloads.php?id=3).
You will have to use a global search for files without a name specified. Be extra careful, because just the name might not be enough to identify files!
Folders:
Please use Windows Explorer or another file manager of your choice to locate and delete these folders.
The directory at "<$PROGRAMFILES>\Surfairy".
Make sure you set your file manager to display hidden and system files. If Divago.Surfairy uses rootkit technologies, use our RootAlyzer (http://forums.spybot.info/downloads.php?id=8) or our Total Commander anti-rootkit plugins (http://forums.spybot.info/downloads.php?id=3).
You will have to use a global search for files without a name specified. Be extra careful, because just the name might not be enough to identify folders!
Registry:
You can use regedit.exe (included in Windows) to locate and delete these registry entries.
Delete the registry key "Surfairy" at "HKEY_CURRENT_USER\Software\".
A key in HKEY_CLASSES_ROOT\ named "SurfairyPP.SurfairyFilter", plus associated values.
A key in HKEY_CLASSES_ROOT\ named "SurfairyPP.SurfairyFilter.1", plus associated values.
A key in HKEY_CLASSES_ROOT\ named "SurfairyPP.SurfairyHlp", plus associated values.
A key in HKEY_CLASSES_ROOT\ named "SurfairyPP.SurfairyHlp.1", plus associated values.
Delete the registry key "{B9F28C0A-58DF-4158-A3B2-5E0F9C4C6EE8}" at "HKEY_CLASSES_ROOT\CLSID\".
Delete the registry key "{E0B9B5FE-B66E-4FB0-A1D9-726F0E743CFD}" at "HKEY_CLASSES_ROOT\CLSID\".
Delete the registry key "SURFAIRY" at "HKEY_LOCAL_MACHINE\Software\Microsoft\Internet Explorer\AdvancedOptions\BROWSE\".
Delete the registry key "{2223664C-1942-4276-9A2D-E8D8F547C5D2}" at "HKEY_LOCAL_MACHINE\Software\Microsoft\Internet Explorer\Extensions\".
Delete the registry key "{BB9AAAF3-4F8D-48B5-A565-FF3E58433DC2}" at "HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\explorer\Browser Helper Objects\".
Delete the registry key "{E0B9B5FE-B66E-4FB0-A1D9-726F0E743CFD}" at "HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\explorer\Browser Helper Objects\".
Delete the registry value "{2223664C-1942-4276-9A2D-E8D8F547C5D2}" at "HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Extensions\CmdMapping\".
If Divago.Surfairy uses rootkit technologies, use our RegAlyzer (http://www.safer-networking.org/index.php?page=regalyzer), RootAlyzer (http://forums.spybot.info/downloads.php?id=8) or our Total Commander anti-rootkit plugins (http://forums.spybot.info/downloads.php?id=3).
Final Words:
If neither Spybot-S&D nor self help did resolve the issue or you would prefer one on one help,
Please read these instructions (http://forums.spybot.info/showthread.php?t=288) before requesting assistance,
Then start your own thread in the Malware Removal Forum (http://forums.spybot.info/forumdisplay.php?f=22) where a volunteer analyst will advise you as soon as available.
Use this guide at your own risk; software should usually be better suited to remove malware, since it is able to look deeper.
If this guide was helpful to you, please consider donating towards this site (http://www.safer-networking.org/index.php?page=donate).
Threat Details:
Removal Instructions:
Start Menu:
Please remove the following items from your start menu.
To check where they are pointing to, right-click them and choose "Properties" from the context menu appearing.
Groups named "Surfairy".
Installed Software List:
You can try to uninstall products with the names listed below; for items identified by other properties or to avoid malware getting active again on uninstallation, use Spybot-S&D (http://www.safer-networking.org/index.php?page=spybotsd) or RunAlyzer (http://www.safer-networking.org/index.php?page=runalyzer) to locate and get rid of these entries.
Products that have a key or property named "Surfairy".
Files:
Please use Windows Explorer or another file manager of your choice to locate and delete these files.
The file at "<$PROGRAMFILES>\Surfairy\License.txt".
The file at "<$PROGRAMFILES>\Surfairy\Readme.txt".
The file at "<$PROGRAMFILES>\Surfairy\SurfairyFinalSetupStep.html".
The file at "<$PROGRAMFILES>\Surfairy\SurfairyPP.dll".
The file at "<$PROGRAMFILES>\Surfairy\uninstall.ini".
The file at "<$SYSDIR>\win32sf32.ico".
The file at "<$SYSDIR>\win32sfh.ico".
Make sure you set your file manager to display hidden and system files. If Divago.Surfairy uses rootkit technologies, use our RootAlyzer (http://forums.spybot.info/downloads.php?id=8) or our Total Commander anti-rootkit plugins (http://forums.spybot.info/downloads.php?id=3).
You will have to use a global search for files without a name specified. Be extra careful, because just the name might not be enough to identify files!
Folders:
Please use Windows Explorer or another file manager of your choice to locate and delete these folders.
The directory at "<$PROGRAMFILES>\Surfairy".
Make sure you set your file manager to display hidden and system files. If Divago.Surfairy uses rootkit technologies, use our RootAlyzer (http://forums.spybot.info/downloads.php?id=8) or our Total Commander anti-rootkit plugins (http://forums.spybot.info/downloads.php?id=3).
You will have to use a global search for files without a name specified. Be extra careful, because just the name might not be enough to identify folders!
Registry:
You can use regedit.exe (included in Windows) to locate and delete these registry entries.
Delete the registry key "Surfairy" at "HKEY_CURRENT_USER\Software\".
A key in HKEY_CLASSES_ROOT\ named "SurfairyPP.SurfairyFilter", plus associated values.
A key in HKEY_CLASSES_ROOT\ named "SurfairyPP.SurfairyFilter.1", plus associated values.
A key in HKEY_CLASSES_ROOT\ named "SurfairyPP.SurfairyHlp", plus associated values.
A key in HKEY_CLASSES_ROOT\ named "SurfairyPP.SurfairyHlp.1", plus associated values.
Delete the registry key "{B9F28C0A-58DF-4158-A3B2-5E0F9C4C6EE8}" at "HKEY_CLASSES_ROOT\CLSID\".
Delete the registry key "{E0B9B5FE-B66E-4FB0-A1D9-726F0E743CFD}" at "HKEY_CLASSES_ROOT\CLSID\".
Delete the registry key "SURFAIRY" at "HKEY_LOCAL_MACHINE\Software\Microsoft\Internet Explorer\AdvancedOptions\BROWSE\".
Delete the registry key "{2223664C-1942-4276-9A2D-E8D8F547C5D2}" at "HKEY_LOCAL_MACHINE\Software\Microsoft\Internet Explorer\Extensions\".
Delete the registry key "{BB9AAAF3-4F8D-48B5-A565-FF3E58433DC2}" at "HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\explorer\Browser Helper Objects\".
Delete the registry key "{E0B9B5FE-B66E-4FB0-A1D9-726F0E743CFD}" at "HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\explorer\Browser Helper Objects\".
Delete the registry value "{2223664C-1942-4276-9A2D-E8D8F547C5D2}" at "HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Extensions\CmdMapping\".
If Divago.Surfairy uses rootkit technologies, use our RegAlyzer (http://www.safer-networking.org/index.php?page=regalyzer), RootAlyzer (http://forums.spybot.info/downloads.php?id=8) or our Total Commander anti-rootkit plugins (http://forums.spybot.info/downloads.php?id=3).
Final Words:
If neither Spybot-S&D nor self help did resolve the issue or you would prefer one on one help,
Please read these instructions (http://forums.spybot.info/showthread.php?t=288) before requesting assistance,
Then start your own thread in the Malware Removal Forum (http://forums.spybot.info/forumdisplay.php?f=22) where a volunteer analyst will advise you as soon as available.