Friday
2008-11-28, 17:42
The following instructions have been created to help you to get rid of "KillSpy" manually.
Use this guide at your own risk; software should usually be better suited to remove malware, since it is able to look deeper.
If this guide was helpful to you, please consider donating towards this site (http://www.safer-networking.org/index.php?page=donate).
Threat Details:
Categories:
malware
Description:
KillSpy claims to be an antivirus solution. If it is installed on the computer it detects some spywares even if the computer is a totally clean machine. If the user wants to fix these problems, he has to buy a licence.
Removal Instructions:
Quicklaunch area:
Please remove the following items from your start quick launch area text to the "Start" button in the taskbar at the bottom.
To check where they are pointing to, right-click them and choose "Properties" from the context menu appearing.
Quicklaunch symbols named "Start KillSpy.net.lnk" and pointing to "<$PROGRAMFILES>\KillSpy.net\App.exe".
Quicklaunch symbols named "Start Anti-Virus-Pro.lnk" and pointing to "<$PROGRAMFILES>\KillSpy.net\App.exe".
Installed Software List:
You can try to uninstall products with the names listed below; for items identified by other properties or to avoid malware getting active again on uninstallation, use Spybot-S&D (http://www.safer-networking.org/index.php?page=spybotsd) or RunAlyzer (http://www.safer-networking.org/index.php?page=runalyzer) to locate and get rid of these entries.
Products that have a key or property named "KillSpy.net".
Files:
Please use Windows Explorer or another file manager of your choice to locate and delete these files.
The file at "<$PROGRAMS>\KillSpy.net\Register KillSpy.net.lnk".
The file at "<$PROGRAMS>\KillSpy.net\Start KillSpy.net.lnk".
The file at "<$PROGRAMS>\KillSpy.net\Uninstall KillSpy.net.lnk".
The file at "<$PROGRAMFILES>\KillSpy.net\App.exe".
The file at "<$PROGRAMFILES>\KillSpy.net\extensions.pkg".
The file at "<$PROGRAMFILES>\KillSpy.net\program.info".
The file at "<$PROGRAMFILES>\KillSpy.net\Update.exe".
The file at "<$PROGRAMFILES>\KillSpy.net\drv\securedisk.dcc".
The file at "<$PROGRAMFILES>\KillSpy.net\drv\xpdriver.sys".
The file at "<$DESKTOP>\KillSpy.net.lnk".
Make sure you set your file manager to display hidden and system files. If KillSpy uses rootkit technologies, use our RootAlyzer (http://forums.spybot.info/downloads.php?id=8) or our Total Commander anti-rootkit plugins (http://forums.spybot.info/downloads.php?id=3).
You will have to use a global search for files without a name specified. Be extra careful, because just the name might not be enough to identify files!
Important: There are more files that cannot be safely described in simple words. Please use Spybot-S&D (http://www.safer-networking.org/index.php?page=spybotsd) to remove them.
Folders:
Please use Windows Explorer or another file manager of your choice to locate and delete these folders.
The directory at "<$PROGRAMS>\KillSpy.net".
The directory at "<$PROGRAMFILES>\KillSpy.net".
The directory at "<$PROGRAMFILES>\KillSpy.net\drv".
The directory at "<$PROGRAMFILES>\KillSpy.net\logs".
Make sure you set your file manager to display hidden and system files. If KillSpy uses rootkit technologies, use our RootAlyzer (http://forums.spybot.info/downloads.php?id=8) or our Total Commander anti-rootkit plugins (http://forums.spybot.info/downloads.php?id=3).
You will have to use a global search for files without a name specified. Be extra careful, because just the name might not be enough to identify folders!
Final Words:
If neither Spybot-S&D nor self help did resolve the issue or you would prefer one on one help,
Please read these instructions (http://forums.spybot.info/showthread.php?t=288) before requesting assistance,
Then start your own thread in the Malware Removal Forum (http://forums.spybot.info/forumdisplay.php?f=22) where a volunteer analyst will advise you as soon as available.
Use this guide at your own risk; software should usually be better suited to remove malware, since it is able to look deeper.
If this guide was helpful to you, please consider donating towards this site (http://www.safer-networking.org/index.php?page=donate).
Threat Details:
Categories:
malware
Description:
KillSpy claims to be an antivirus solution. If it is installed on the computer it detects some spywares even if the computer is a totally clean machine. If the user wants to fix these problems, he has to buy a licence.
Removal Instructions:
Quicklaunch area:
Please remove the following items from your start quick launch area text to the "Start" button in the taskbar at the bottom.
To check where they are pointing to, right-click them and choose "Properties" from the context menu appearing.
Quicklaunch symbols named "Start KillSpy.net.lnk" and pointing to "<$PROGRAMFILES>\KillSpy.net\App.exe".
Quicklaunch symbols named "Start Anti-Virus-Pro.lnk" and pointing to "<$PROGRAMFILES>\KillSpy.net\App.exe".
Installed Software List:
You can try to uninstall products with the names listed below; for items identified by other properties or to avoid malware getting active again on uninstallation, use Spybot-S&D (http://www.safer-networking.org/index.php?page=spybotsd) or RunAlyzer (http://www.safer-networking.org/index.php?page=runalyzer) to locate and get rid of these entries.
Products that have a key or property named "KillSpy.net".
Files:
Please use Windows Explorer or another file manager of your choice to locate and delete these files.
The file at "<$PROGRAMS>\KillSpy.net\Register KillSpy.net.lnk".
The file at "<$PROGRAMS>\KillSpy.net\Start KillSpy.net.lnk".
The file at "<$PROGRAMS>\KillSpy.net\Uninstall KillSpy.net.lnk".
The file at "<$PROGRAMFILES>\KillSpy.net\App.exe".
The file at "<$PROGRAMFILES>\KillSpy.net\extensions.pkg".
The file at "<$PROGRAMFILES>\KillSpy.net\program.info".
The file at "<$PROGRAMFILES>\KillSpy.net\Update.exe".
The file at "<$PROGRAMFILES>\KillSpy.net\drv\securedisk.dcc".
The file at "<$PROGRAMFILES>\KillSpy.net\drv\xpdriver.sys".
The file at "<$DESKTOP>\KillSpy.net.lnk".
Make sure you set your file manager to display hidden and system files. If KillSpy uses rootkit technologies, use our RootAlyzer (http://forums.spybot.info/downloads.php?id=8) or our Total Commander anti-rootkit plugins (http://forums.spybot.info/downloads.php?id=3).
You will have to use a global search for files without a name specified. Be extra careful, because just the name might not be enough to identify files!
Important: There are more files that cannot be safely described in simple words. Please use Spybot-S&D (http://www.safer-networking.org/index.php?page=spybotsd) to remove them.
Folders:
Please use Windows Explorer or another file manager of your choice to locate and delete these folders.
The directory at "<$PROGRAMS>\KillSpy.net".
The directory at "<$PROGRAMFILES>\KillSpy.net".
The directory at "<$PROGRAMFILES>\KillSpy.net\drv".
The directory at "<$PROGRAMFILES>\KillSpy.net\logs".
Make sure you set your file manager to display hidden and system files. If KillSpy uses rootkit technologies, use our RootAlyzer (http://forums.spybot.info/downloads.php?id=8) or our Total Commander anti-rootkit plugins (http://forums.spybot.info/downloads.php?id=3).
You will have to use a global search for files without a name specified. Be extra careful, because just the name might not be enough to identify folders!
Final Words:
If neither Spybot-S&D nor self help did resolve the issue or you would prefer one on one help,
Please read these instructions (http://forums.spybot.info/showthread.php?t=288) before requesting assistance,
Then start your own thread in the Malware Removal Forum (http://forums.spybot.info/forumdisplay.php?f=22) where a volunteer analyst will advise you as soon as available.