Friday
2008-11-28, 17:42
The following instructions have been created to help you to get rid of "LocusSoftware.BestsellerAntivirus" manually.
Use this guide at your own risk; software should usually be better suited to remove malware, since it is able to look deeper.
If this guide was helpful to you, please consider donating towards this site (http://www.safer-networking.org/index.php?page=donate).
Threat Details:
Categories:
malware
Description:
LocusSoftware.BestsellerAntivirus claims to be a antivirus solution. When it is installed it finds hundreds of dangerous spyware problems that could only be fixed by purchasing a license. LocusSoftware.BestsellerAntivirus is the same application as LocusSoftware.SecurePCCleaner and is in close relation to Vario.AntiVirus.
Removal Instructions:
Desktop:
Please remove the following files from your desktop.
To check where they are pointing to, right-click them and choose "Properties" from the context menu appearing.
Shortcuts named "BestsellerAntivirus.lnk" and pointing to "<$PROGRAMFILES>\BestsellerAntivirus\pgs.exe".
Shortcuts named "BestsellerAntivirus.lnk" and pointing to "<$PROGRAMFILES>\BestsellerAntivirus\*.exe".
Start Menu:
Please remove the following items from your start menu.
To check where they are pointing to, right-click them and choose "Properties" from the context menu appearing.
Items named "BestsellerAntivirus.lnk" and pointing to "<$PROGRAMFILES>\BestsellerAntivirus\pgs.exe".
Items named "BestsellerAntivirus.lnk" and pointing to "<$PROGRAMFILES>\BestsellerAntivirus\*.exe".
Items named "Contact Customer Support.lnk" and pointing to "<$PROGRAMFILES>\BestsellerAntivirus\Graphics\Support.url".
Items named "Uninstall BestsellerAntivirus.lnk" and pointing to "<$PROGRAMFILES>\BestsellerAntivirus\unins000.exe".
Autorun:
Please use Spybot-S&D (http://www.safer-networking.org/index.php?page=spybotsd), RunAlyzer (http://www.safer-networking.org/index.php?page=runalyzer) or msconfig.exe to remove the following autorun entries.
Entries named "BestsellerAntivirus" and pointing to "<$PROGRAMFILES>\BestsellerAntivirus\pgs.exe*".
Entries named "BestsellerAntivirus" and pointing to "<$PROGRAMFILES>\BestsellerAntivirus\*.exe*".
Installed Software List:
You can try to uninstall products with the names listed below; for items identified by other properties or to avoid malware getting active again on uninstallation, use Spybot-S&D (http://www.safer-networking.org/index.php?page=spybotsd) or RunAlyzer (http://www.safer-networking.org/index.php?page=runalyzer) to locate and get rid of these entries.
Products that have a key or property named "UAVIEN_is1".
Files:
Please use Windows Explorer or another file manager of your choice to locate and delete these files.
The file at "<$APPDATA>\BestsellerAntivirus\avtasks.dat".
The file at "<$APPDATA>\BestsellerAntivirus\Logs\av.log".
The file at "<$APPDATA>\BestsellerAntivirus\Logs\ga6Support.log".
The file at "<$APPDATA>\BestsellerAntivirus\Logs\update.log".
The file at "<$PROGRAMFILES>\BestsellerAntivirus\Activate.exe".
The file at "<$PROGRAMFILES>\BestsellerAntivirus\FMTR.sys".
The file at "<$PROGRAMFILES>\BestsellerAntivirus\fopnl.dll".
The file at "<$PROGRAMFILES>\BestsellerAntivirus\FWSettings.bin".
The file at "<$PROGRAMFILES>\BestsellerAntivirus\history.db".
The file at "<$PROGRAMFILES>\BestsellerAntivirus\pgs.exe".
The file at "<$PROGRAMFILES>\BestsellerAntivirus\ResErrors.log".
The file at "<$PROGRAMFILES>\BestsellerAntivirus\Restart.exe".
The file at "<$PROGRAMFILES>\BestsellerAntivirus\rpt.dll".
The file at "<$PROGRAMFILES>\BestsellerAntivirus\RTasks.exe".
The file at "<$PROGRAMFILES>\BestsellerAntivirus\scnkrnl.dll".
The file at "<$PROGRAMFILES>\BestsellerAntivirus\settings.ini".
The file at "<$PROGRAMFILES>\BestsellerAntivirus\sqlite3.dll".
The file at "<$PROGRAMFILES>\BestsellerAntivirus\unins000.dat".
The file at "<$PROGRAMFILES>\BestsellerAntivirus\unins000.exe".
The file at "<$PROGRAMFILES>\BestsellerAntivirus\Config\pgs.xml".
The file at "<$PROGRAMFILES>\BestsellerAntivirus\Dat\Activate.dat".
The file at "<$PROGRAMFILES>\BestsellerAntivirus\Dat\BkSites.dat".
The file at "<$PROGRAMFILES>\BestsellerAntivirus\Dat\bnlink.dat".
The file at "<$PROGRAMFILES>\BestsellerAntivirus\Dat\HI.exe".
The file at "<$PROGRAMFILES>\BestsellerAntivirus\Dat\incmp.dat".
The file at "<$PROGRAMFILES>\BestsellerAntivirus\Dat\index.dat".
The file at "<$PROGRAMFILES>\BestsellerAntivirus\Dat\pv.dat".
The file at "<$PROGRAMFILES>\BestsellerAntivirus\Dat\sr.log".
The file at "<$PROGRAMFILES>\BestsellerAntivirus\Engines\AWBase\vbpv.dat".
The file at "<$PROGRAMFILES>\BestsellerAntivirus\Engines\AWBase\database\enemies.dat".
The file at "<$PROGRAMFILES>\BestsellerAntivirus\Engines\PGBase\vbpv.dat".
The file at "<$PROGRAMFILES>\BestsellerAntivirus\Engines\plugins\vbpv.dat".
The file at "<$PROGRAMFILES>\BestsellerAntivirus\Engines\plugins\UpDate\UA27601.DLL".
The file at "<$PROGRAMFILES>\BestsellerAntivirus\Engines\plugins\UpDate\UA27602.DLL".
The file at "<$PROGRAMFILES>\BestsellerAntivirus\Engines\plugins\UpDate\UA27603.DLL".
The file at "<$PROGRAMFILES>\BestsellerAntivirus\Engines\plugins\UpDate\UA27604.DLL".
The file at "<$PROGRAMFILES>\BestsellerAntivirus\Engines\plugins\UpDate\UADAILY.DLL".
The file at "<$PROGRAMFILES>\BestsellerAntivirus\Graphics\cross.gif".
The file at "<$PROGRAMFILES>\BestsellerAntivirus\Graphics\ga6p.gif".
The file at "<$PROGRAMFILES>\BestsellerAntivirus\Graphics\kb.url".
The file at "<$PROGRAMFILES>\BestsellerAntivirus\Graphics\main.ico".
The file at "<$PROGRAMFILES>\BestsellerAntivirus\Graphics\mini.ico".
The file at "<$PROGRAMFILES>\BestsellerAntivirus\Graphics\Online.url".
The file at "<$PROGRAMFILES>\BestsellerAntivirus\Graphics\rm.url".
The file at "<$PROGRAMFILES>\BestsellerAntivirus\Graphics\support.ico".
The file at "<$PROGRAMFILES>\BestsellerAntivirus\Graphics\Support.url".
The file at "<$PROGRAMFILES>\BestsellerAntivirus\Graphics\uninstall.ico".
The file at "<$PROGRAMFILES>\BestsellerAntivirus\LA\lapv.dat".
The file at "<$PROGRAMFILES>\BestsellerAntivirus\LA\License.rtf".
The file at "<$PROGRAMFILES>\BestsellerAntivirus\Tools\IEFWBHO.dll".
The file at "<$PROGRAMFILES>\BestsellerAntivirus\Tools\popupg.dll".
The file at "<$PROGRAMFILES>\BestsellerAntivirus\Up\ASupdater.dat".
The file at "<$PROGRAMFILES>\BestsellerAntivirus\Up\aviupd.exe".
The file at "<$PROGRAMFILES>\BestsellerAntivirus\Up\PGupdater.dat".
The file at "<$PROGRAMFILES>\BestsellerAntivirus\Up\UBupdater.dat".
The file at "<$PROGRAMFILES>\BestsellerAntivirus\Up\up.dat".
The file at "<$PROGRAMFILES>\BestsellerAntivirus\Up\updater.dat".
The file at "<$COMMONPROGRAMFILES>\BestsellerAntivirus\uga6pcw.exe".
The file at "<$DESKTOP>\Install AVSystemCare .lnk".
Make sure you set your file manager to display hidden and system files. If LocusSoftware.BestsellerAntivirus uses rootkit technologies, use our RootAlyzer (http://forums.spybot.info/downloads.php?id=8) or our Total Commander anti-rootkit plugins (http://forums.spybot.info/downloads.php?id=3).
You will have to use a global search for files without a name specified. Be extra careful, because just the name might not be enough to identify files!
Important: There are more files that cannot be safely described in simple words. Please use Spybot-S&D (http://www.safer-networking.org/index.php?page=spybotsd) to remove them.
Folders:
Please use Windows Explorer or another file manager of your choice to locate and delete these folders.
The directory at "<$COMMONPROGRAMS>\BestsellerAntivirus".
The directory at "<$APPDATA>\BestsellerAntivirus".
The directory at "<$APPDATA>\BestsellerAntivirus\Logs".
The directory at "<$PROGRAMFILES>\BestsellerAntivirus".
The directory at "<$PROGRAMFILES>\BestsellerAntivirus\Config".
The directory at "<$PROGRAMFILES>\BestsellerAntivirus\Dat".
The directory at "<$PROGRAMFILES>\BestsellerAntivirus\Engines".
The directory at "<$PROGRAMFILES>\BestsellerAntivirus\Engines\AWBase".
The directory at "<$PROGRAMFILES>\BestsellerAntivirus\Engines\AWBase\database".
The directory at "<$PROGRAMFILES>\BestsellerAntivirus\Engines\PGBase".
The directory at "<$PROGRAMFILES>\BestsellerAntivirus\Engines\plugins".
The directory at "<$PROGRAMFILES>\BestsellerAntivirus\Engines\plugins\UpDate".
The directory at "<$PROGRAMFILES>\BestsellerAntivirus\Graphics".
The directory at "<$PROGRAMFILES>\BestsellerAntivirus\LA".
The directory at "<$PROGRAMFILES>\BestsellerAntivirus\Tools".
The directory at "<$PROGRAMFILES>\BestsellerAntivirus\Up".
The directory at "<$PROGRAMFILES>\BestsellerAntivirus\Up\Download".
The directory at "<$COMMONPROGRAMFILES>\BestsellerAntivirus".
Make sure you set your file manager to display hidden and system files. If LocusSoftware.BestsellerAntivirus uses rootkit technologies, use our RootAlyzer (http://forums.spybot.info/downloads.php?id=8) or our Total Commander anti-rootkit plugins (http://forums.spybot.info/downloads.php?id=3).
You will have to use a global search for files without a name specified. Be extra careful, because just the name might not be enough to identify folders!
Registry:
You can use regedit.exe (included in Windows) to locate and delete these registry entries.
Delete the registry key "BestsellerAntivirus" at "HKEY_CURRENT_USER\Software\".
Delete the registry key "BestsellerAntivirus" at "HKEY_LOCAL_MACHINE\SOFTWARE\".
If LocusSoftware.BestsellerAntivirus uses rootkit technologies, use our RegAlyzer (http://www.safer-networking.org/index.php?page=regalyzer), RootAlyzer (http://forums.spybot.info/downloads.php?id=8) or our Total Commander anti-rootkit plugins (http://forums.spybot.info/downloads.php?id=3).
Final Words:
If neither Spybot-S&D nor self help did resolve the issue or you would prefer one on one help,
Please read these instructions (http://forums.spybot.info/showthread.php?t=288) before requesting assistance,
Then start your own thread in the Malware Removal Forum (http://forums.spybot.info/forumdisplay.php?f=22) where a volunteer analyst will advise you as soon as available.
Use this guide at your own risk; software should usually be better suited to remove malware, since it is able to look deeper.
If this guide was helpful to you, please consider donating towards this site (http://www.safer-networking.org/index.php?page=donate).
Threat Details:
Categories:
malware
Description:
LocusSoftware.BestsellerAntivirus claims to be a antivirus solution. When it is installed it finds hundreds of dangerous spyware problems that could only be fixed by purchasing a license. LocusSoftware.BestsellerAntivirus is the same application as LocusSoftware.SecurePCCleaner and is in close relation to Vario.AntiVirus.
Removal Instructions:
Desktop:
Please remove the following files from your desktop.
To check where they are pointing to, right-click them and choose "Properties" from the context menu appearing.
Shortcuts named "BestsellerAntivirus.lnk" and pointing to "<$PROGRAMFILES>\BestsellerAntivirus\pgs.exe".
Shortcuts named "BestsellerAntivirus.lnk" and pointing to "<$PROGRAMFILES>\BestsellerAntivirus\*.exe".
Start Menu:
Please remove the following items from your start menu.
To check where they are pointing to, right-click them and choose "Properties" from the context menu appearing.
Items named "BestsellerAntivirus.lnk" and pointing to "<$PROGRAMFILES>\BestsellerAntivirus\pgs.exe".
Items named "BestsellerAntivirus.lnk" and pointing to "<$PROGRAMFILES>\BestsellerAntivirus\*.exe".
Items named "Contact Customer Support.lnk" and pointing to "<$PROGRAMFILES>\BestsellerAntivirus\Graphics\Support.url".
Items named "Uninstall BestsellerAntivirus.lnk" and pointing to "<$PROGRAMFILES>\BestsellerAntivirus\unins000.exe".
Autorun:
Please use Spybot-S&D (http://www.safer-networking.org/index.php?page=spybotsd), RunAlyzer (http://www.safer-networking.org/index.php?page=runalyzer) or msconfig.exe to remove the following autorun entries.
Entries named "BestsellerAntivirus" and pointing to "<$PROGRAMFILES>\BestsellerAntivirus\pgs.exe*".
Entries named "BestsellerAntivirus" and pointing to "<$PROGRAMFILES>\BestsellerAntivirus\*.exe*".
Installed Software List:
You can try to uninstall products with the names listed below; for items identified by other properties or to avoid malware getting active again on uninstallation, use Spybot-S&D (http://www.safer-networking.org/index.php?page=spybotsd) or RunAlyzer (http://www.safer-networking.org/index.php?page=runalyzer) to locate and get rid of these entries.
Products that have a key or property named "UAVIEN_is1".
Files:
Please use Windows Explorer or another file manager of your choice to locate and delete these files.
The file at "<$APPDATA>\BestsellerAntivirus\avtasks.dat".
The file at "<$APPDATA>\BestsellerAntivirus\Logs\av.log".
The file at "<$APPDATA>\BestsellerAntivirus\Logs\ga6Support.log".
The file at "<$APPDATA>\BestsellerAntivirus\Logs\update.log".
The file at "<$PROGRAMFILES>\BestsellerAntivirus\Activate.exe".
The file at "<$PROGRAMFILES>\BestsellerAntivirus\FMTR.sys".
The file at "<$PROGRAMFILES>\BestsellerAntivirus\fopnl.dll".
The file at "<$PROGRAMFILES>\BestsellerAntivirus\FWSettings.bin".
The file at "<$PROGRAMFILES>\BestsellerAntivirus\history.db".
The file at "<$PROGRAMFILES>\BestsellerAntivirus\pgs.exe".
The file at "<$PROGRAMFILES>\BestsellerAntivirus\ResErrors.log".
The file at "<$PROGRAMFILES>\BestsellerAntivirus\Restart.exe".
The file at "<$PROGRAMFILES>\BestsellerAntivirus\rpt.dll".
The file at "<$PROGRAMFILES>\BestsellerAntivirus\RTasks.exe".
The file at "<$PROGRAMFILES>\BestsellerAntivirus\scnkrnl.dll".
The file at "<$PROGRAMFILES>\BestsellerAntivirus\settings.ini".
The file at "<$PROGRAMFILES>\BestsellerAntivirus\sqlite3.dll".
The file at "<$PROGRAMFILES>\BestsellerAntivirus\unins000.dat".
The file at "<$PROGRAMFILES>\BestsellerAntivirus\unins000.exe".
The file at "<$PROGRAMFILES>\BestsellerAntivirus\Config\pgs.xml".
The file at "<$PROGRAMFILES>\BestsellerAntivirus\Dat\Activate.dat".
The file at "<$PROGRAMFILES>\BestsellerAntivirus\Dat\BkSites.dat".
The file at "<$PROGRAMFILES>\BestsellerAntivirus\Dat\bnlink.dat".
The file at "<$PROGRAMFILES>\BestsellerAntivirus\Dat\HI.exe".
The file at "<$PROGRAMFILES>\BestsellerAntivirus\Dat\incmp.dat".
The file at "<$PROGRAMFILES>\BestsellerAntivirus\Dat\index.dat".
The file at "<$PROGRAMFILES>\BestsellerAntivirus\Dat\pv.dat".
The file at "<$PROGRAMFILES>\BestsellerAntivirus\Dat\sr.log".
The file at "<$PROGRAMFILES>\BestsellerAntivirus\Engines\AWBase\vbpv.dat".
The file at "<$PROGRAMFILES>\BestsellerAntivirus\Engines\AWBase\database\enemies.dat".
The file at "<$PROGRAMFILES>\BestsellerAntivirus\Engines\PGBase\vbpv.dat".
The file at "<$PROGRAMFILES>\BestsellerAntivirus\Engines\plugins\vbpv.dat".
The file at "<$PROGRAMFILES>\BestsellerAntivirus\Engines\plugins\UpDate\UA27601.DLL".
The file at "<$PROGRAMFILES>\BestsellerAntivirus\Engines\plugins\UpDate\UA27602.DLL".
The file at "<$PROGRAMFILES>\BestsellerAntivirus\Engines\plugins\UpDate\UA27603.DLL".
The file at "<$PROGRAMFILES>\BestsellerAntivirus\Engines\plugins\UpDate\UA27604.DLL".
The file at "<$PROGRAMFILES>\BestsellerAntivirus\Engines\plugins\UpDate\UADAILY.DLL".
The file at "<$PROGRAMFILES>\BestsellerAntivirus\Graphics\cross.gif".
The file at "<$PROGRAMFILES>\BestsellerAntivirus\Graphics\ga6p.gif".
The file at "<$PROGRAMFILES>\BestsellerAntivirus\Graphics\kb.url".
The file at "<$PROGRAMFILES>\BestsellerAntivirus\Graphics\main.ico".
The file at "<$PROGRAMFILES>\BestsellerAntivirus\Graphics\mini.ico".
The file at "<$PROGRAMFILES>\BestsellerAntivirus\Graphics\Online.url".
The file at "<$PROGRAMFILES>\BestsellerAntivirus\Graphics\rm.url".
The file at "<$PROGRAMFILES>\BestsellerAntivirus\Graphics\support.ico".
The file at "<$PROGRAMFILES>\BestsellerAntivirus\Graphics\Support.url".
The file at "<$PROGRAMFILES>\BestsellerAntivirus\Graphics\uninstall.ico".
The file at "<$PROGRAMFILES>\BestsellerAntivirus\LA\lapv.dat".
The file at "<$PROGRAMFILES>\BestsellerAntivirus\LA\License.rtf".
The file at "<$PROGRAMFILES>\BestsellerAntivirus\Tools\IEFWBHO.dll".
The file at "<$PROGRAMFILES>\BestsellerAntivirus\Tools\popupg.dll".
The file at "<$PROGRAMFILES>\BestsellerAntivirus\Up\ASupdater.dat".
The file at "<$PROGRAMFILES>\BestsellerAntivirus\Up\aviupd.exe".
The file at "<$PROGRAMFILES>\BestsellerAntivirus\Up\PGupdater.dat".
The file at "<$PROGRAMFILES>\BestsellerAntivirus\Up\UBupdater.dat".
The file at "<$PROGRAMFILES>\BestsellerAntivirus\Up\up.dat".
The file at "<$PROGRAMFILES>\BestsellerAntivirus\Up\updater.dat".
The file at "<$COMMONPROGRAMFILES>\BestsellerAntivirus\uga6pcw.exe".
The file at "<$DESKTOP>\Install AVSystemCare .lnk".
Make sure you set your file manager to display hidden and system files. If LocusSoftware.BestsellerAntivirus uses rootkit technologies, use our RootAlyzer (http://forums.spybot.info/downloads.php?id=8) or our Total Commander anti-rootkit plugins (http://forums.spybot.info/downloads.php?id=3).
You will have to use a global search for files without a name specified. Be extra careful, because just the name might not be enough to identify files!
Important: There are more files that cannot be safely described in simple words. Please use Spybot-S&D (http://www.safer-networking.org/index.php?page=spybotsd) to remove them.
Folders:
Please use Windows Explorer or another file manager of your choice to locate and delete these folders.
The directory at "<$COMMONPROGRAMS>\BestsellerAntivirus".
The directory at "<$APPDATA>\BestsellerAntivirus".
The directory at "<$APPDATA>\BestsellerAntivirus\Logs".
The directory at "<$PROGRAMFILES>\BestsellerAntivirus".
The directory at "<$PROGRAMFILES>\BestsellerAntivirus\Config".
The directory at "<$PROGRAMFILES>\BestsellerAntivirus\Dat".
The directory at "<$PROGRAMFILES>\BestsellerAntivirus\Engines".
The directory at "<$PROGRAMFILES>\BestsellerAntivirus\Engines\AWBase".
The directory at "<$PROGRAMFILES>\BestsellerAntivirus\Engines\AWBase\database".
The directory at "<$PROGRAMFILES>\BestsellerAntivirus\Engines\PGBase".
The directory at "<$PROGRAMFILES>\BestsellerAntivirus\Engines\plugins".
The directory at "<$PROGRAMFILES>\BestsellerAntivirus\Engines\plugins\UpDate".
The directory at "<$PROGRAMFILES>\BestsellerAntivirus\Graphics".
The directory at "<$PROGRAMFILES>\BestsellerAntivirus\LA".
The directory at "<$PROGRAMFILES>\BestsellerAntivirus\Tools".
The directory at "<$PROGRAMFILES>\BestsellerAntivirus\Up".
The directory at "<$PROGRAMFILES>\BestsellerAntivirus\Up\Download".
The directory at "<$COMMONPROGRAMFILES>\BestsellerAntivirus".
Make sure you set your file manager to display hidden and system files. If LocusSoftware.BestsellerAntivirus uses rootkit technologies, use our RootAlyzer (http://forums.spybot.info/downloads.php?id=8) or our Total Commander anti-rootkit plugins (http://forums.spybot.info/downloads.php?id=3).
You will have to use a global search for files without a name specified. Be extra careful, because just the name might not be enough to identify folders!
Registry:
You can use regedit.exe (included in Windows) to locate and delete these registry entries.
Delete the registry key "BestsellerAntivirus" at "HKEY_CURRENT_USER\Software\".
Delete the registry key "BestsellerAntivirus" at "HKEY_LOCAL_MACHINE\SOFTWARE\".
If LocusSoftware.BestsellerAntivirus uses rootkit technologies, use our RegAlyzer (http://www.safer-networking.org/index.php?page=regalyzer), RootAlyzer (http://forums.spybot.info/downloads.php?id=8) or our Total Commander anti-rootkit plugins (http://forums.spybot.info/downloads.php?id=3).
Final Words:
If neither Spybot-S&D nor self help did resolve the issue or you would prefer one on one help,
Please read these instructions (http://forums.spybot.info/showthread.php?t=288) before requesting assistance,
Then start your own thread in the Malware Removal Forum (http://forums.spybot.info/forumdisplay.php?f=22) where a volunteer analyst will advise you as soon as available.