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View Full Version : Manual Removal Guide for MyNetProtector



Friday
2008-11-28, 18:44
The following instructions have been created to help you to get rid of "MyNetProtector" manually.
Use this guide at your own risk; software should usually be better suited to remove malware, since it is able to look deeper.

If this guide was helpful to you, please consider donating towards this site (http://www.safer-networking.org/index.php?page=donate).

Threat Details:

Categories:
malware

Description:
MyNetProtector reports faked "system errors". The application can download programs without user consent. It performs aggressive advertising.
Supposed Functionality:
PopUpStopper, Spyware Remover and Spam Blocker.
Privacy Statement:
4. ACKNOWLEDGEMENT OF ADVERTISING CONTENT AND VALUE-ADDED APPLICATIONS

You acknowledge that the "MyNetProtector"Program(s) include added software and technology which allows "MyNetProtector"to provide advertising content directly to your computer. Additionally, you acknowledge that you wish to receive software and technology as updates at the discretion of "MyNetProtector"for the purposes of complimenting or enhancing the "MyNetProtector"Program(s). By installing, downloading, copying, updating or otherwise using the "MyNetProtector"Program(s), you specifically agree to include the noted software and technology through which ""MyNetProtector"", its subsidiaries, affiliates, partners, divisions, and clients provide advertising content and/or value-added applications to your computer. You acknowledge that you desire to receive advertising content and value added applications, if any, from ""MyNetProtector"", its subsidiaries, affiliates, partners, divisions, and clients. You acknowledge that you desire to receive advertising content and value-added content as a condition to using the "MyNetProtector"Program(s).
Removal Instructions:

Desktop:

Please remove the following files from your desktop.
To check where they are pointing to, right-click them and choose "Properties" from the context menu appearing.

Shortcuts named "MyNetProtector.lnk" and pointing to "<$PROGRAMFILES>\MyNetProtector\*.exe".
Shortcuts named "MyNetProtector.lnk" and pointing to "<$PROGRAMFILES>\MyNetProtector\MyNetProtector.exe".

Start Menu:

Please remove the following items from your start menu.
To check where they are pointing to, right-click them and choose "Properties" from the context menu appearing.

Items named "MyNetProtector.lnk" and pointing to "<$PROGRAMFILES>\MyNetProtector\*.exe".
Items named "Uninstall.lnk" and pointing to "<$PROGRAMFILES>\MyNetProtector\unins000.exe".
Items named "MyNetProtector.lnk" and pointing to "<$PROGRAMFILES>\MyNetProtector\MyNetProtector.exe".

Quicklaunch area:

Please remove the following items from your start quick launch area text to the "Start" button in the taskbar at the bottom.
To check where they are pointing to, right-click them and choose "Properties" from the context menu appearing.

Quicklaunch symbols named "MyNetProtector.lnk" and pointing to "<$PROGRAMFILES>\MyNetProtector\*.exe".

Autorun:

Please use Spybot-S&D (http://www.safer-networking.org/index.php?page=spybotsd), RunAlyzer (http://www.safer-networking.org/index.php?page=runalyzer) or msconfig.exe to remove the following autorun entries.

Entries named "MyNetProtector" and pointing to "<$PROGRAMFILES>\MyNetProtector\*exe".
Entries named "MyNetProtector" and pointing to "<$PROGRAMFILES>\MyNetProtector\MyNetProtector.exe".

Installed Software List:

You can try to uninstall products with the names listed below; for items identified by other properties or to avoid malware getting active again on uninstallation, use Spybot-S&D (http://www.safer-networking.org/index.php?page=spybotsd) or RunAlyzer (http://www.safer-networking.org/index.php?page=runalyzer) to locate and get rid of these entries.

Products that have a key or property named "{99408277-1527-44ED-A9DA-13F5DDD32C51}_is1".

Files:

Please use Windows Explorer or another file manager of your choice to locate and delete these files.

The file at "<$PROGRAMFILES>\MyNetProtector\unins000.dat".
The file at "<$COMMONPROGRAMS>\MyNetProtector\MyNetProtector Website.url".
The file at "<$COMMONPROGRAMS>\MyNetProtector\Uninstall.lnk".
The file at "<$PROGRAMFILES>\MyNetProtector\MyNetProtector.exe".
The file at "<$PROGRAMFILES>\MyNetProtector\unins000.exe".
The file at "<$PROGRAMFILES>\MyNetProtector\unins000.dat".
The file at "<$PROGRAMFILES>\MyNetProtector\config.ini".
Make sure you set your file manager to display hidden and system files. If MyNetProtector uses rootkit technologies, use our RootAlyzer (http://forums.spybot.info/downloads.php?id=8) or our Total Commander anti-rootkit plugins (http://forums.spybot.info/downloads.php?id=3).
You will have to use a global search for files without a name specified. Be extra careful, because just the name might not be enough to identify files!

Important: There are more files that cannot be safely described in simple words. Please use Spybot-S&D (http://www.safer-networking.org/index.php?page=spybotsd) to remove them.

Folders:

Please use Windows Explorer or another file manager of your choice to locate and delete these folders.

The directory at "<$COMMONPROGRAMS>\MyNetProtector".
The directory at "<$PROGRAMFILES>\MyNetProtector".
The directory at "<$PROGRAMFILES>\MyNetProtector\backup".
Make sure you set your file manager to display hidden and system files. If MyNetProtector uses rootkit technologies, use our RootAlyzer (http://forums.spybot.info/downloads.php?id=8) or our Total Commander anti-rootkit plugins (http://forums.spybot.info/downloads.php?id=3).
You will have to use a global search for files without a name specified. Be extra careful, because just the name might not be enough to identify folders!

Important: There are more files that cannot be safely described in simple words. Please use Spybot-S&D (http://www.safer-networking.org/index.php?page=spybotsd) to remove them.

Registry:

You can use regedit.exe (included in Windows) to locate and delete these registry entries.

Delete the registry key "{99408277-1527-44ED-A9DA-13F5DDD32C51}" at "HKEY_CLASSES_ROOT\CLSID\".
If MyNetProtector uses rootkit technologies, use our RegAlyzer (http://www.safer-networking.org/index.php?page=regalyzer), RootAlyzer (http://forums.spybot.info/downloads.php?id=8) or our Total Commander anti-rootkit plugins (http://forums.spybot.info/downloads.php?id=3).

Final Words:

If neither Spybot-S&D nor self help did resolve the issue or you would prefer one on one help,
Please read these instructions (http://forums.spybot.info/showthread.php?t=288) before requesting assistance,
Then start your own thread in the Malware Removal Forum (http://forums.spybot.info/forumdisplay.php?f=22) where a volunteer analyst will advise you as soon as available.