PDA

View Full Version : Manual Removal Guide for Neospace-Internet-Security



Friday
2008-11-28, 17:44
The following instructions have been created to help you to get rid of "Neospace-Internet-Security" manually.
Use this guide at your own risk; software should usually be better suited to remove malware, since it is able to look deeper.

If this guide was helpful to you, please consider donating towards this site (http://www.safer-networking.org/index.php?page=donate).

Threat Details:

Categories:
malware

Description:
Neospace-Internet-Security claims to be a solution against all kinds of malware and spyware. When the user starts a scan, it finds some harmless files and registry entries as high risk problems and if the user wants to solve these false positives detected by Neospace-Internet-Security he has to purchase a license.
Removal Instructions:

Autorun:

Please use Spybot-S&D (http://www.safer-networking.org/index.php?page=spybotsd), RunAlyzer (http://www.safer-networking.org/index.php?page=runalyzer) or msconfig.exe to remove the following autorun entries.

Entries named "Neospace Internet Security" and pointing to ""<$PROGRAMFILES>\Neospace Internet Security\isec30.exe"".
Entries named "Neospace Internet Security" and pointing to ""<$PROGRAMFILES>\Neospace Internet Security\*.exe"".
Entries named "Neospace Internet Security" and pointing to ""<$PROGRAMFILES>\Neospace Internet Security\*.exe"".

Files:

Please use Windows Explorer or another file manager of your choice to locate and delete these files.

The file at "<$PROGRAMFILES>\Neospace Internet Security\isec30.exe".
Make sure you set your file manager to display hidden and system files. If Neospace-Internet-Security uses rootkit technologies, use our RootAlyzer (http://forums.spybot.info/downloads.php?id=8) or our Total Commander anti-rootkit plugins (http://forums.spybot.info/downloads.php?id=3).
You will have to use a global search for files without a name specified. Be extra careful, because just the name might not be enough to identify files!

Important: There are more files that cannot be safely described in simple words. Please use Spybot-S&D (http://www.safer-networking.org/index.php?page=spybotsd) to remove them.

Folders:

Please use Windows Explorer or another file manager of your choice to locate and delete these folders.

The directory at "<$PROGRAMFILES>\Neospace Internet Security".
Make sure you set your file manager to display hidden and system files. If Neospace-Internet-Security uses rootkit technologies, use our RootAlyzer (http://forums.spybot.info/downloads.php?id=8) or our Total Commander anti-rootkit plugins (http://forums.spybot.info/downloads.php?id=3).
You will have to use a global search for files without a name specified. Be extra careful, because just the name might not be enough to identify folders!

Registry:

You can use regedit.exe (included in Windows) to locate and delete these registry entries.

Delete the registry key "Internet Security" at "HKEY_LOCAL_MACHINE\SOFTWARE\Neospace\".
If Neospace-Internet-Security uses rootkit technologies, use our RegAlyzer (http://www.safer-networking.org/index.php?page=regalyzer), RootAlyzer (http://forums.spybot.info/downloads.php?id=8) or our Total Commander anti-rootkit plugins (http://forums.spybot.info/downloads.php?id=3).

Final Words:

If neither Spybot-S&D nor self help did resolve the issue or you would prefer one on one help,
Please read these instructions (http://forums.spybot.info/showthread.php?t=288) before requesting assistance,
Then start your own thread in the Malware Removal Forum (http://forums.spybot.info/forumdisplay.php?f=22) where a volunteer analyst will advise you as soon as available.