Friday
2008-11-28, 17:44
The following instructions have been created to help you to get rid of "NousTech.UCleaner" manually.
Use this guide at your own risk; software should usually be better suited to remove malware, since it is able to look deeper.
If this guide was helpful to you, please consider donating towards this site (http://www.safer-networking.org/index.php?page=donate).
Threat Details:
Categories:
malware
Description:
NousTech.UCleaner gets downloaded by adware. It claims to be a PC cleaning tool. When the user starts a scan, it finds some harmless cookies declared as high risk security problems. If the user wants to get these problems fixed by UCleaner he has to purchase a license.
Supposed Functionality:
Cleaning Tool
Removal Instructions:
Desktop:
Important: There are more desktop links that cannot be safely described in simple words. Please use Spybot-S&D (http://www.safer-networking.org/index.php?page=spybotsd) to remove them.
Quicklaunch area:
Please remove the following items from your start quick launch area text to the "Start" button in the taskbar at the bottom.
To check where they are pointing to, right-click them and choose "Properties" from the context menu appearing.
Quicklaunch symbols named "Start UltimateCleaner 2007.lnk" and pointing to "<$PROGRAMFILES>\Ultimate Cleaner\UltimateCleaner.exe".
Autorun:
Please use Spybot-S&D (http://www.safer-networking.org/index.php?page=spybotsd), RunAlyzer (http://www.safer-networking.org/index.php?page=runalyzer) or msconfig.exe to remove the following autorun entries.
Entries named "Ultimate Cleaner" and pointing to ""<$PROGRAMFILES>\Ultimate Cleaner\UltimateCleaner.exe" hide".
Entries named "Ultimate Cleaner" and pointing to ""<$PROGRAMFILES>\Ultimate Cleaner\UltimateCleaner.exe" hide".
Entries named "SC2" and pointing to "<$PROGRAMFILES>\SecCenter\scprot*.exe".
Entries named "Ultimate Cleaner" and pointing to ""<$PROGRAMFILES>\Ultimate Cleaner\UltimateCleaner.exe" hide".
Entries named "Ultimate Cleaner" and pointing to "?<$PROGRAMFILES>\Ultimate Cleaner\UltimateCleaner.exe*".
Installed Software List:
You can try to uninstall products with the names listed below; for items identified by other properties or to avoid malware getting active again on uninstallation, use Spybot-S&D (http://www.safer-networking.org/index.php?page=spybotsd) or RunAlyzer (http://www.safer-networking.org/index.php?page=runalyzer) to locate and get rid of these entries.
Products that have a key or property named "Ultimate Cleaner".
Files:
Please use Windows Explorer or another file manager of your choice to locate and delete these files.
The file at "<$PROGRAMFILES>\Helper\Helper6.dll".
The file at "<$PROGRAMFILES>\spoolsv.exe".
The file at "<$WINDIR>\mgrs.exe".
The file at "<$COMMONPROGRAMS>\UltimateCleaner 2007\Register UltimateCleaner 2007.lnk".
The file at "<$COMMONPROGRAMS>\UltimateCleaner 2007\Start UltimateCleaner 2007.lnk".
The file at "<$COMMONPROGRAMS>\UltimateCleaner 2007\Uninstall UltimateCleaner 2007.lnk".
The file at "<$APPDATA>\Ultimate Cleaner\settings.dat".
The file at "<$PROGRAMFILES>\hlpsrv.exe".
The file at "<$PROGRAMFILES>\Ultimate Cleaner\program.info".
The file at "<$PROGRAMFILES>\Ultimate Cleaner\com\ucsecuredelete.dll".
The file at "<$APPDATA>\Ultimate Cleaner\settings.dat".
The file at "<$PROGRAMFILES>\Ultimate Cleaner\program.info".
The file at "<$PROGRAMFILES>\Ultimate Cleaner\ucleaner.pkg".
The file at "<$PROGRAMFILES>\Ultimate Cleaner\UltimateCleaner.db".
The file at "<$PROGRAMFILES>\Ultimate Cleaner\UltimateCleaner.exe".
The file at "<$PROGRAMFILES>\Ultimate Cleaner\Uninstall.exe".
The file at "<$PROGRAMFILES>\ucleaner_setup.exe".
The file at "<$DESKTOP>\Load Ultimate Cleaner 2007.lnk".
The file at "<$WINDIR>\Ultimate Cleaner.ico".
The file at "<$PROGRAMFILES>\Ultimate Cleaner\com\ucsecuredelete.dll".
The file at "<$DESKTOP>\Ultimate Cleaner 2007.lnk".
Make sure you set your file manager to display hidden and system files. If NousTech.UCleaner uses rootkit technologies, use our RootAlyzer (http://forums.spybot.info/downloads.php?id=8) or our Total Commander anti-rootkit plugins (http://forums.spybot.info/downloads.php?id=3).
You will have to use a global search for files without a name specified. Be extra careful, because just the name might not be enough to identify files!
Important: There are more files that cannot be safely described in simple words. Please use Spybot-S&D (http://www.safer-networking.org/index.php?page=spybotsd) to remove them.
Folders:
Please use Windows Explorer or another file manager of your choice to locate and delete these folders.
The directory at "<$PROGRAMFILES>\Helper".
The directory at "<$PROGRAMFILES>\Rbstkxoo".
The directory at "<$PROGRAMFILES>\zuzmtolw".
The directory at "<$SYSDIR>\juvprpba".
The directory at "<$APPDATA>\Ultimate Cleaner\backup".
The directory at "<$APPDATA>\Ultimate Cleaner\logs".
The directory at "<$PROGRAMFILES>\Ultimate Cleaner".
The directory at "<$PROGRAMFILES>\Ultimate Cleaner\com".
The directory at "<$COMMONPROGRAMS>\UltimateCleaner 2007".
The directory at "<$APPDATA>\Ultimate Cleaner".
The directory at "<$PROGRAMFILES>\Ultimate Cleaner".
Make sure you set your file manager to display hidden and system files. If NousTech.UCleaner uses rootkit technologies, use our RootAlyzer (http://forums.spybot.info/downloads.php?id=8) or our Total Commander anti-rootkit plugins (http://forums.spybot.info/downloads.php?id=3).
You will have to use a global search for files without a name specified. Be extra careful, because just the name might not be enough to identify folders!
Registry:
You can use regedit.exe (included in Windows) to locate and delete these registry entries.
Delete the registry key "{7EE8C924-7E6F-43ED-9E81-795111B389E5}" at "HKEY_CLASSES_ROOT\CLSID\".
Delete the registry key "{9FAF6CDF-1858-4362-AD51-DB40330D5758}" at "HKEY_CLASSES_ROOT\CLSID\".
Delete the registry value "{9FAF6CDF-1858-4362-AD51-DB40330D5758}" at "HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Shell Extensions\Approved\".
Delete the registry key "{6BCAF211-7C7C-4469-9A88-4FF850C29CC0}" at "HKEY_CLASSES_ROOT\CLSID\".
Delete the registry key "{8ADB8D86-CCD6-4019-9F91-C7F5AE7F15EB}" at "HKEY_CLASSES_ROOT\CLSID\".
Delete the registry key "UCSecureDelete" at "HKEY_CLASSES_ROOT\AllFilesystemObjects\shellex\ContextMenuHandlers\".
Delete the registry key "UCSecureDelete" at "HKEY_CLASSES_ROOT\CLSID\{645FF040-5081-101B-9F08-00AA002F954E}\shellex\ContextMenuHandlers\".
Delete the registry key "Ultimate Cleaner" at "HKEY_CURRENT_USER\Software\".
Delete the registry value "{8ADB8D86-CCD6-4019-9F91-C7F5AE7F15EB}" at "HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Shell Extensions\Approved\".
Delete the registry key "Ultimate Cleaner" at "HKEY_LOCAL_MACHINE\SOFTWARE\".
Delete the registry key "{D2B2EF10-2DF3-49F3-8F4A-A67EBB621F96}" at "HKEY_CLASSES_ROOT\CLSID\".
Delete the registry value "{D2B2EF10-2DF3-49F3-8F4A-A67EBB621F96}" at "HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Shell Extensions\Approved\".
If NousTech.UCleaner uses rootkit technologies, use our RegAlyzer (http://www.safer-networking.org/index.php?page=regalyzer), RootAlyzer (http://forums.spybot.info/downloads.php?id=8) or our Total Commander anti-rootkit plugins (http://forums.spybot.info/downloads.php?id=3).
Final Words:
If neither Spybot-S&D nor self help did resolve the issue or you would prefer one on one help,
Please read these instructions (http://forums.spybot.info/showthread.php?t=288) before requesting assistance,
Then start your own thread in the Malware Removal Forum (http://forums.spybot.info/forumdisplay.php?f=22) where a volunteer analyst will advise you as soon as available.
Use this guide at your own risk; software should usually be better suited to remove malware, since it is able to look deeper.
If this guide was helpful to you, please consider donating towards this site (http://www.safer-networking.org/index.php?page=donate).
Threat Details:
Categories:
malware
Description:
NousTech.UCleaner gets downloaded by adware. It claims to be a PC cleaning tool. When the user starts a scan, it finds some harmless cookies declared as high risk security problems. If the user wants to get these problems fixed by UCleaner he has to purchase a license.
Supposed Functionality:
Cleaning Tool
Removal Instructions:
Desktop:
Important: There are more desktop links that cannot be safely described in simple words. Please use Spybot-S&D (http://www.safer-networking.org/index.php?page=spybotsd) to remove them.
Quicklaunch area:
Please remove the following items from your start quick launch area text to the "Start" button in the taskbar at the bottom.
To check where they are pointing to, right-click them and choose "Properties" from the context menu appearing.
Quicklaunch symbols named "Start UltimateCleaner 2007.lnk" and pointing to "<$PROGRAMFILES>\Ultimate Cleaner\UltimateCleaner.exe".
Autorun:
Please use Spybot-S&D (http://www.safer-networking.org/index.php?page=spybotsd), RunAlyzer (http://www.safer-networking.org/index.php?page=runalyzer) or msconfig.exe to remove the following autorun entries.
Entries named "Ultimate Cleaner" and pointing to ""<$PROGRAMFILES>\Ultimate Cleaner\UltimateCleaner.exe" hide".
Entries named "Ultimate Cleaner" and pointing to ""<$PROGRAMFILES>\Ultimate Cleaner\UltimateCleaner.exe" hide".
Entries named "SC2" and pointing to "<$PROGRAMFILES>\SecCenter\scprot*.exe".
Entries named "Ultimate Cleaner" and pointing to ""<$PROGRAMFILES>\Ultimate Cleaner\UltimateCleaner.exe" hide".
Entries named "Ultimate Cleaner" and pointing to "?<$PROGRAMFILES>\Ultimate Cleaner\UltimateCleaner.exe*".
Installed Software List:
You can try to uninstall products with the names listed below; for items identified by other properties or to avoid malware getting active again on uninstallation, use Spybot-S&D (http://www.safer-networking.org/index.php?page=spybotsd) or RunAlyzer (http://www.safer-networking.org/index.php?page=runalyzer) to locate and get rid of these entries.
Products that have a key or property named "Ultimate Cleaner".
Files:
Please use Windows Explorer or another file manager of your choice to locate and delete these files.
The file at "<$PROGRAMFILES>\Helper\Helper6.dll".
The file at "<$PROGRAMFILES>\spoolsv.exe".
The file at "<$WINDIR>\mgrs.exe".
The file at "<$COMMONPROGRAMS>\UltimateCleaner 2007\Register UltimateCleaner 2007.lnk".
The file at "<$COMMONPROGRAMS>\UltimateCleaner 2007\Start UltimateCleaner 2007.lnk".
The file at "<$COMMONPROGRAMS>\UltimateCleaner 2007\Uninstall UltimateCleaner 2007.lnk".
The file at "<$APPDATA>\Ultimate Cleaner\settings.dat".
The file at "<$PROGRAMFILES>\hlpsrv.exe".
The file at "<$PROGRAMFILES>\Ultimate Cleaner\program.info".
The file at "<$PROGRAMFILES>\Ultimate Cleaner\com\ucsecuredelete.dll".
The file at "<$APPDATA>\Ultimate Cleaner\settings.dat".
The file at "<$PROGRAMFILES>\Ultimate Cleaner\program.info".
The file at "<$PROGRAMFILES>\Ultimate Cleaner\ucleaner.pkg".
The file at "<$PROGRAMFILES>\Ultimate Cleaner\UltimateCleaner.db".
The file at "<$PROGRAMFILES>\Ultimate Cleaner\UltimateCleaner.exe".
The file at "<$PROGRAMFILES>\Ultimate Cleaner\Uninstall.exe".
The file at "<$PROGRAMFILES>\ucleaner_setup.exe".
The file at "<$DESKTOP>\Load Ultimate Cleaner 2007.lnk".
The file at "<$WINDIR>\Ultimate Cleaner.ico".
The file at "<$PROGRAMFILES>\Ultimate Cleaner\com\ucsecuredelete.dll".
The file at "<$DESKTOP>\Ultimate Cleaner 2007.lnk".
Make sure you set your file manager to display hidden and system files. If NousTech.UCleaner uses rootkit technologies, use our RootAlyzer (http://forums.spybot.info/downloads.php?id=8) or our Total Commander anti-rootkit plugins (http://forums.spybot.info/downloads.php?id=3).
You will have to use a global search for files without a name specified. Be extra careful, because just the name might not be enough to identify files!
Important: There are more files that cannot be safely described in simple words. Please use Spybot-S&D (http://www.safer-networking.org/index.php?page=spybotsd) to remove them.
Folders:
Please use Windows Explorer or another file manager of your choice to locate and delete these folders.
The directory at "<$PROGRAMFILES>\Helper".
The directory at "<$PROGRAMFILES>\Rbstkxoo".
The directory at "<$PROGRAMFILES>\zuzmtolw".
The directory at "<$SYSDIR>\juvprpba".
The directory at "<$APPDATA>\Ultimate Cleaner\backup".
The directory at "<$APPDATA>\Ultimate Cleaner\logs".
The directory at "<$PROGRAMFILES>\Ultimate Cleaner".
The directory at "<$PROGRAMFILES>\Ultimate Cleaner\com".
The directory at "<$COMMONPROGRAMS>\UltimateCleaner 2007".
The directory at "<$APPDATA>\Ultimate Cleaner".
The directory at "<$PROGRAMFILES>\Ultimate Cleaner".
Make sure you set your file manager to display hidden and system files. If NousTech.UCleaner uses rootkit technologies, use our RootAlyzer (http://forums.spybot.info/downloads.php?id=8) or our Total Commander anti-rootkit plugins (http://forums.spybot.info/downloads.php?id=3).
You will have to use a global search for files without a name specified. Be extra careful, because just the name might not be enough to identify folders!
Registry:
You can use regedit.exe (included in Windows) to locate and delete these registry entries.
Delete the registry key "{7EE8C924-7E6F-43ED-9E81-795111B389E5}" at "HKEY_CLASSES_ROOT\CLSID\".
Delete the registry key "{9FAF6CDF-1858-4362-AD51-DB40330D5758}" at "HKEY_CLASSES_ROOT\CLSID\".
Delete the registry value "{9FAF6CDF-1858-4362-AD51-DB40330D5758}" at "HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Shell Extensions\Approved\".
Delete the registry key "{6BCAF211-7C7C-4469-9A88-4FF850C29CC0}" at "HKEY_CLASSES_ROOT\CLSID\".
Delete the registry key "{8ADB8D86-CCD6-4019-9F91-C7F5AE7F15EB}" at "HKEY_CLASSES_ROOT\CLSID\".
Delete the registry key "UCSecureDelete" at "HKEY_CLASSES_ROOT\AllFilesystemObjects\shellex\ContextMenuHandlers\".
Delete the registry key "UCSecureDelete" at "HKEY_CLASSES_ROOT\CLSID\{645FF040-5081-101B-9F08-00AA002F954E}\shellex\ContextMenuHandlers\".
Delete the registry key "Ultimate Cleaner" at "HKEY_CURRENT_USER\Software\".
Delete the registry value "{8ADB8D86-CCD6-4019-9F91-C7F5AE7F15EB}" at "HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Shell Extensions\Approved\".
Delete the registry key "Ultimate Cleaner" at "HKEY_LOCAL_MACHINE\SOFTWARE\".
Delete the registry key "{D2B2EF10-2DF3-49F3-8F4A-A67EBB621F96}" at "HKEY_CLASSES_ROOT\CLSID\".
Delete the registry value "{D2B2EF10-2DF3-49F3-8F4A-A67EBB621F96}" at "HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Shell Extensions\Approved\".
If NousTech.UCleaner uses rootkit technologies, use our RegAlyzer (http://www.safer-networking.org/index.php?page=regalyzer), RootAlyzer (http://forums.spybot.info/downloads.php?id=8) or our Total Commander anti-rootkit plugins (http://forums.spybot.info/downloads.php?id=3).
Final Words:
If neither Spybot-S&D nor self help did resolve the issue or you would prefer one on one help,
Please read these instructions (http://forums.spybot.info/showthread.php?t=288) before requesting assistance,
Then start your own thread in the Malware Removal Forum (http://forums.spybot.info/forumdisplay.php?f=22) where a volunteer analyst will advise you as soon as available.