Friday
2008-11-28, 17:45
The following instructions have been created to help you to get rid of "PAL-Spyware-Remover" manually.
Use this guide at your own risk; software should usually be better suited to remove malware, since it is able to look deeper.
If this guide was helpful to you, please consider donating towards this site (http://www.safer-networking.org/index.php?page=donate).
Threat Details:
Categories:
malware
Description:
PAL-Spyware-Remover gets installed on the computer without user consent. When it is installed on the computer it will find a lot of malware (that does not really exist) and which can be removed by purchasing a licence only.
Removal Instructions:
Desktop:
Please remove the following files from your desktop.
To check where they are pointing to, right-click them and choose "Properties" from the context menu appearing.
Shortcuts named "PAL Spyware Remover.lnk" and pointing to "<$PROGRAMFILES>\PAL SPYREM\spyrem.exe".
Shortcuts named "PAL Spyware Remover.lnk" and pointing to "<$PROGRAMFILES>\PAL SPYREM\*.exe".
Shortcuts named "PAL Spyware Remover.lnk" and pointing to "<$PROGRAMFILES>\PAL SPYREM\*.exe".
Start Menu:
Please remove the following items from your start menu.
To check where they are pointing to, right-click them and choose "Properties" from the context menu appearing.
Items named "Order PAL Spyware Remover.lnk" and pointing to "<$PROGRAMFILES>\PAL SPYREM\spyremreg.url".
Items named "PAL Spyware Remover Help.lnk" and pointing to "<$PROGRAMFILES>\PAL SPYREM\spyremhlp.url".
Items named "PAL Spyware Remover on the Web.lnk" and pointing to "<$PROGRAMFILES>\PAL SPYREM\spyrem.url".
Items named "PAL Spyware Remover.lnk" and pointing to "<$PROGRAMFILES>\PAL SPYREM\spyrem.exe".
Items named "PAL Spyware Remover.lnk" and pointing to "<$PROGRAMFILES>\PAL SPYREM\*.exe".
Items named "PAL Spyware Remover.lnk" and pointing to "<$PROGRAMFILES>\PAL SPYREM\*.exe".
Items named "Uninstall PAL Spyware Remover.lnk" and pointing to "<$PROGRAMFILES>\PAL SPYREM\unins000.exe".
Items named "PAL Evidence Eliminator.lnk" and pointing to "<$PROGRAMFILES>\PAL SPYREM\ee.url".
Items named "PAL Keylog PRO.lnk" and pointing to "<$PROGRAMFILES>\PAL SPYREM\klp.url".
Items named "PAL PC Tracker.lnk" and pointing to "<$PROGRAMFILES>\PAL SPYREM\pct.url".
Items named "PAL Popup Eliminator.lnk" and pointing to "<$PROGRAMFILES>\PAL SPYREM\popupe.url".
Installed Software List:
You can try to uninstall products with the names listed below; for items identified by other properties or to avoid malware getting active again on uninstallation, use Spybot-S&D (http://www.safer-networking.org/index.php?page=spybotsd) or RunAlyzer (http://www.safer-networking.org/index.php?page=runalyzer) to locate and get rid of these entries.
Products that have a key or property named "PAL Spyware Remover_is1".
Files:
Please use Windows Explorer or another file manager of your choice to locate and delete these files.
The file at "<$PROGRAMFILES>\PAL SPYREM\ee.ico".
The file at "<$PROGRAMFILES>\PAL SPYREM\ee.url".
The file at "<$PROGRAMFILES>\PAL SPYREM\klp.ico".
The file at "<$PROGRAMFILES>\PAL SPYREM\klp.url".
The file at "<$PROGRAMFILES>\PAL SPYREM\pct.ico".
The file at "<$PROGRAMFILES>\PAL SPYREM\pct.url".
The file at "<$PROGRAMFILES>\PAL SPYREM\PopupE.ico".
The file at "<$PROGRAMFILES>\PAL SPYREM\popupe.url".
The file at "<$PROGRAMFILES>\PAL SPYREM\psapi.dll".
The file at "<$PROGRAMFILES>\PAL SPYREM\ref.dat".
The file at "<$PROGRAMFILES>\PAL SPYREM\spyrem.exe".
The file at "<$PROGRAMFILES>\PAL SPYREM\spyrem.url".
The file at "<$PROGRAMFILES>\PAL SPYREM\spyremhlp.url".
The file at "<$PROGRAMFILES>\PAL SPYREM\spyremreg.url".
The file at "<$PROGRAMFILES>\PAL SPYREM\unins000.dat".
The file at "<$PROGRAMFILES>\PAL SPYREM\unins000.exe".
Make sure you set your file manager to display hidden and system files. If PAL-Spyware-Remover uses rootkit technologies, use our RootAlyzer (http://forums.spybot.info/downloads.php?id=8) or our Total Commander anti-rootkit plugins (http://forums.spybot.info/downloads.php?id=3).
You will have to use a global search for files without a name specified. Be extra careful, because just the name might not be enough to identify files!
Important: There are more files that cannot be safely described in simple words. Please use Spybot-S&D (http://www.safer-networking.org/index.php?page=spybotsd) to remove them.
Folders:
Please use Windows Explorer or another file manager of your choice to locate and delete these folders.
The directory at "<$COMMONPROGRAMS>\PAL Spyware Remover".
The directory at "<$COMMONPROGRAMS>\PAL Spyware Remover\Essential Security Programs".
The directory at "<$PROGRAMFILES>\PAL SPYREM".
The directory at "<$PROGRAMFILES>\PAL SPYREM\Other Security Applications".
The directory at "<$PROGRAMFILES>\PAL SPYREM\Quarantine".
The directory at "<$PROGRAMFILES>\PAL SPYREM\Reports".
Make sure you set your file manager to display hidden and system files. If PAL-Spyware-Remover uses rootkit technologies, use our RootAlyzer (http://forums.spybot.info/downloads.php?id=8) or our Total Commander anti-rootkit plugins (http://forums.spybot.info/downloads.php?id=3).
You will have to use a global search for files without a name specified. Be extra careful, because just the name might not be enough to identify folders!
Final Words:
If neither Spybot-S&D nor self help did resolve the issue or you would prefer one on one help,
Please read these instructions (http://forums.spybot.info/showthread.php?t=288) before requesting assistance,
Then start your own thread in the Malware Removal Forum (http://forums.spybot.info/forumdisplay.php?f=22) where a volunteer analyst will advise you as soon as available.
Use this guide at your own risk; software should usually be better suited to remove malware, since it is able to look deeper.
If this guide was helpful to you, please consider donating towards this site (http://www.safer-networking.org/index.php?page=donate).
Threat Details:
Categories:
malware
Description:
PAL-Spyware-Remover gets installed on the computer without user consent. When it is installed on the computer it will find a lot of malware (that does not really exist) and which can be removed by purchasing a licence only.
Removal Instructions:
Desktop:
Please remove the following files from your desktop.
To check where they are pointing to, right-click them and choose "Properties" from the context menu appearing.
Shortcuts named "PAL Spyware Remover.lnk" and pointing to "<$PROGRAMFILES>\PAL SPYREM\spyrem.exe".
Shortcuts named "PAL Spyware Remover.lnk" and pointing to "<$PROGRAMFILES>\PAL SPYREM\*.exe".
Shortcuts named "PAL Spyware Remover.lnk" and pointing to "<$PROGRAMFILES>\PAL SPYREM\*.exe".
Start Menu:
Please remove the following items from your start menu.
To check where they are pointing to, right-click them and choose "Properties" from the context menu appearing.
Items named "Order PAL Spyware Remover.lnk" and pointing to "<$PROGRAMFILES>\PAL SPYREM\spyremreg.url".
Items named "PAL Spyware Remover Help.lnk" and pointing to "<$PROGRAMFILES>\PAL SPYREM\spyremhlp.url".
Items named "PAL Spyware Remover on the Web.lnk" and pointing to "<$PROGRAMFILES>\PAL SPYREM\spyrem.url".
Items named "PAL Spyware Remover.lnk" and pointing to "<$PROGRAMFILES>\PAL SPYREM\spyrem.exe".
Items named "PAL Spyware Remover.lnk" and pointing to "<$PROGRAMFILES>\PAL SPYREM\*.exe".
Items named "PAL Spyware Remover.lnk" and pointing to "<$PROGRAMFILES>\PAL SPYREM\*.exe".
Items named "Uninstall PAL Spyware Remover.lnk" and pointing to "<$PROGRAMFILES>\PAL SPYREM\unins000.exe".
Items named "PAL Evidence Eliminator.lnk" and pointing to "<$PROGRAMFILES>\PAL SPYREM\ee.url".
Items named "PAL Keylog PRO.lnk" and pointing to "<$PROGRAMFILES>\PAL SPYREM\klp.url".
Items named "PAL PC Tracker.lnk" and pointing to "<$PROGRAMFILES>\PAL SPYREM\pct.url".
Items named "PAL Popup Eliminator.lnk" and pointing to "<$PROGRAMFILES>\PAL SPYREM\popupe.url".
Installed Software List:
You can try to uninstall products with the names listed below; for items identified by other properties or to avoid malware getting active again on uninstallation, use Spybot-S&D (http://www.safer-networking.org/index.php?page=spybotsd) or RunAlyzer (http://www.safer-networking.org/index.php?page=runalyzer) to locate and get rid of these entries.
Products that have a key or property named "PAL Spyware Remover_is1".
Files:
Please use Windows Explorer or another file manager of your choice to locate and delete these files.
The file at "<$PROGRAMFILES>\PAL SPYREM\ee.ico".
The file at "<$PROGRAMFILES>\PAL SPYREM\ee.url".
The file at "<$PROGRAMFILES>\PAL SPYREM\klp.ico".
The file at "<$PROGRAMFILES>\PAL SPYREM\klp.url".
The file at "<$PROGRAMFILES>\PAL SPYREM\pct.ico".
The file at "<$PROGRAMFILES>\PAL SPYREM\pct.url".
The file at "<$PROGRAMFILES>\PAL SPYREM\PopupE.ico".
The file at "<$PROGRAMFILES>\PAL SPYREM\popupe.url".
The file at "<$PROGRAMFILES>\PAL SPYREM\psapi.dll".
The file at "<$PROGRAMFILES>\PAL SPYREM\ref.dat".
The file at "<$PROGRAMFILES>\PAL SPYREM\spyrem.exe".
The file at "<$PROGRAMFILES>\PAL SPYREM\spyrem.url".
The file at "<$PROGRAMFILES>\PAL SPYREM\spyremhlp.url".
The file at "<$PROGRAMFILES>\PAL SPYREM\spyremreg.url".
The file at "<$PROGRAMFILES>\PAL SPYREM\unins000.dat".
The file at "<$PROGRAMFILES>\PAL SPYREM\unins000.exe".
Make sure you set your file manager to display hidden and system files. If PAL-Spyware-Remover uses rootkit technologies, use our RootAlyzer (http://forums.spybot.info/downloads.php?id=8) or our Total Commander anti-rootkit plugins (http://forums.spybot.info/downloads.php?id=3).
You will have to use a global search for files without a name specified. Be extra careful, because just the name might not be enough to identify files!
Important: There are more files that cannot be safely described in simple words. Please use Spybot-S&D (http://www.safer-networking.org/index.php?page=spybotsd) to remove them.
Folders:
Please use Windows Explorer or another file manager of your choice to locate and delete these folders.
The directory at "<$COMMONPROGRAMS>\PAL Spyware Remover".
The directory at "<$COMMONPROGRAMS>\PAL Spyware Remover\Essential Security Programs".
The directory at "<$PROGRAMFILES>\PAL SPYREM".
The directory at "<$PROGRAMFILES>\PAL SPYREM\Other Security Applications".
The directory at "<$PROGRAMFILES>\PAL SPYREM\Quarantine".
The directory at "<$PROGRAMFILES>\PAL SPYREM\Reports".
Make sure you set your file manager to display hidden and system files. If PAL-Spyware-Remover uses rootkit technologies, use our RootAlyzer (http://forums.spybot.info/downloads.php?id=8) or our Total Commander anti-rootkit plugins (http://forums.spybot.info/downloads.php?id=3).
You will have to use a global search for files without a name specified. Be extra careful, because just the name might not be enough to identify folders!
Final Words:
If neither Spybot-S&D nor self help did resolve the issue or you would prefer one on one help,
Please read these instructions (http://forums.spybot.info/showthread.php?t=288) before requesting assistance,
Then start your own thread in the Malware Removal Forum (http://forums.spybot.info/forumdisplay.php?f=22) where a volunteer analyst will advise you as soon as available.