Friday
2008-11-28, 18:00
The following instructions have been created to help you to get rid of "Simpatic.Otherchance" manually.
Use this guide at your own risk; software should usually be better suited to remove malware, since it is able to look deeper.
If this guide was helpful to you, please consider donating towards this site (http://www.safer-networking.org/index.php?page=donate).
Threat Details:
Categories:
malware
Description:
Makes a redirect to malicious websites and hijacks the Internet Explorer startpage.
Removal Instructions:
Quicklaunch area:
Please remove the following items from your start quick launch area text to the "Start" button in the taskbar at the bottom.
To check where they are pointing to, right-click them and choose "Properties" from the context menu appearing.
Quicklaunch symbols named "exp1orer.lnk" and pointing to "".
Quicklaunch symbols named "Plug&Play.lnk" and pointing to "".
Files:
Please use Windows Explorer or another file manager of your choice to locate and delete these files.
The file at "<$DESKTOP>\exp1orer.lnk".
The file at "<$DESKTOP>\Plug&Play.lnk".
The file at "<$PERSONAL>\exp1orer.lnk".
The file at "<$PERSONAL>\Plug&Play.lnk".
The file at "<$FAVORITES>\exp1orer.lnk".
The file at "<$FAVORITES>\Plug&Play.lnk".
The file at "<$STARTMENU>\exp1orer.lnk".
The file at "<$STARTMENU>\Plug&Play.lnk".
The file at "<$PROGRAMS>\exp1orer.lnk".
The file at "<$PROGRAMS>\Plug&Play.lnk".
Make sure you set your file manager to display hidden and system files. If Simpatic.Otherchance uses rootkit technologies, use our RootAlyzer (http://forums.spybot.info/downloads.php?id=8) or our Total Commander anti-rootkit plugins (http://forums.spybot.info/downloads.php?id=3).
You will have to use a global search for files without a name specified. Be extra careful, because just the name might not be enough to identify files!
Important: There are more files that cannot be safely described in simple words. Please use Spybot-S&D (http://www.safer-networking.org/index.php?page=spybotsd) to remove them.
Browser:
The following browser plugins or items can either be removed directly in your browser, or through the help of e.g. Spybot-S&D (http://www.safer-networking.org/index.php?page=spybotsd) or RunAlyzer (http://www.safer-networking.org/index.php?page=runalyzer).
Please check your bookmarks for links to "www.otherchance.com".
Final Words:
If neither Spybot-S&D nor self help did resolve the issue or you would prefer one on one help,
Please read these instructions (http://forums.spybot.info/showthread.php?t=288) before requesting assistance,
Then start your own thread in the Malware Removal Forum (http://forums.spybot.info/forumdisplay.php?f=22) where a volunteer analyst will advise you as soon as available.
Use this guide at your own risk; software should usually be better suited to remove malware, since it is able to look deeper.
If this guide was helpful to you, please consider donating towards this site (http://www.safer-networking.org/index.php?page=donate).
Threat Details:
Categories:
malware
Description:
Makes a redirect to malicious websites and hijacks the Internet Explorer startpage.
Removal Instructions:
Quicklaunch area:
Please remove the following items from your start quick launch area text to the "Start" button in the taskbar at the bottom.
To check where they are pointing to, right-click them and choose "Properties" from the context menu appearing.
Quicklaunch symbols named "exp1orer.lnk" and pointing to "".
Quicklaunch symbols named "Plug&Play.lnk" and pointing to "".
Files:
Please use Windows Explorer or another file manager of your choice to locate and delete these files.
The file at "<$DESKTOP>\exp1orer.lnk".
The file at "<$DESKTOP>\Plug&Play.lnk".
The file at "<$PERSONAL>\exp1orer.lnk".
The file at "<$PERSONAL>\Plug&Play.lnk".
The file at "<$FAVORITES>\exp1orer.lnk".
The file at "<$FAVORITES>\Plug&Play.lnk".
The file at "<$STARTMENU>\exp1orer.lnk".
The file at "<$STARTMENU>\Plug&Play.lnk".
The file at "<$PROGRAMS>\exp1orer.lnk".
The file at "<$PROGRAMS>\Plug&Play.lnk".
Make sure you set your file manager to display hidden and system files. If Simpatic.Otherchance uses rootkit technologies, use our RootAlyzer (http://forums.spybot.info/downloads.php?id=8) or our Total Commander anti-rootkit plugins (http://forums.spybot.info/downloads.php?id=3).
You will have to use a global search for files without a name specified. Be extra careful, because just the name might not be enough to identify files!
Important: There are more files that cannot be safely described in simple words. Please use Spybot-S&D (http://www.safer-networking.org/index.php?page=spybotsd) to remove them.
Browser:
The following browser plugins or items can either be removed directly in your browser, or through the help of e.g. Spybot-S&D (http://www.safer-networking.org/index.php?page=spybotsd) or RunAlyzer (http://www.safer-networking.org/index.php?page=runalyzer).
Please check your bookmarks for links to "www.otherchance.com".
Final Words:
If neither Spybot-S&D nor self help did resolve the issue or you would prefer one on one help,
Please read these instructions (http://forums.spybot.info/showthread.php?t=288) before requesting assistance,
Then start your own thread in the Malware Removal Forum (http://forums.spybot.info/forumdisplay.php?f=22) where a volunteer analyst will advise you as soon as available.