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View Full Version : Manual Removal Guide for SpyViper



Friday
2008-11-28, 18:00
The following instructions have been created to help you to get rid of "SpyViper" manually.
Use this guide at your own risk; software should usually be better suited to remove malware, since it is able to look deeper.

If this guide was helpful to you, please consider donating towards this site (http://www.safer-networking.org/index.php?page=donate).

Threat Details:

Categories:
malware

Description:
The program pretends to be an antispyware program. Same application as Ad-PurgeSpywareAndAdwareRemoverPro or SpyShield.
Removal Instructions:

Files:

Please use Windows Explorer or another file manager of your choice to locate and delete these files.

The file at "<$APPDATA>\AntiSpywareDAT\Quarantine\Quarantined files will be placed here.txt".
The file at "<$STARTMENU>\Programs\SpyViper.com Software\SpyViper Pro Demo\Readme-Help.lnk".
The file at "<$STARTMENU>\Programs\SpyViper.com Software\SpyViper Pro Demo\SpyViper Pro Demo.lnk".
The file at "<$STARTMENU>\Programs\SpyViper.com Software\SpyViper Pro Demo\SpyViper.com.url".
The file at "<$PROGRAMFILES>\SpyViper Pro Demo\AdwareProcessHelper.exe".
The file at "<$PROGRAMFILES>\SpyViper Pro Demo\help.chm".
The file at "<$PROGRAMFILES>\SpyViper Pro Demo\Localization.xml".
The file at "<$PROGRAMFILES>\SpyViper Pro Demo\riched32.dll".
The file at "<$PROGRAMFILES>\SpyViper Pro Demo\SpyViper.com.url".
The file at "<$PROGRAMFILES>\SpyViper Pro Demo\SpyViperProDemo.exe".
The file at "<$STARTMENU>\Programs\SpyViper.com Software\SpyViper Pro\Readme-Help.lnk".
The file at "<$STARTMENU>\Programs\SpyViper.com Software\SpyViper Pro\SpyViper Pro Demo.lnk".
The file at "<$STARTMENU>\Programs\SpyViper.com Software\SpyViper Pro\SpyViper.com.url".
The file at "<$PROGRAMFILES>\SpyViper Pro\AdwareProcessHelper.exe".
The file at "<$PROGRAMFILES>\SpyViper Pro\help.chm".
The file at "<$PROGRAMFILES>\SpyViper Pro\Localization.xml".
The file at "<$PROGRAMFILES>\SpyViper Pro\riched32.dll".
The file at "<$PROGRAMFILES>\SpyViper Pro\SpyViper.com.url".
The file at "<$PROGRAMFILES>\SpyViper Pro\SpyViperPro.exe".
Make sure you set your file manager to display hidden and system files. If SpyViper uses rootkit technologies, use our RootAlyzer (http://forums.spybot.info/downloads.php?id=8) or our Total Commander anti-rootkit plugins (http://forums.spybot.info/downloads.php?id=3).
You will have to use a global search for files without a name specified. Be extra careful, because just the name might not be enough to identify files!

Important: There are more files that cannot be safely described in simple words. Please use Spybot-S&D (http://www.safer-networking.org/index.php?page=spybotsd) to remove them.

Folders:

Please use Windows Explorer or another file manager of your choice to locate and delete these folders.

The directory at "<$APPDATA>\AntiSpywareDAT\Quarantine".
The directory at "<$STARTMENU>\Programs\SpyViper.com Software".
The directory at "<$STARTMENU>\Programs\SpyViper.com Software\SpyViper Pro Demo".
The directory at "<$PROGRAMFILES>\SpyViper Pro Demo".
The directory at "<$STARTMENU>\Programs\SpyViper.com Software\SpyViper Pro".
The directory at "<$PROGRAMFILES>\SpyViper Pro".
Make sure you set your file manager to display hidden and system files. If SpyViper uses rootkit technologies, use our RootAlyzer (http://forums.spybot.info/downloads.php?id=8) or our Total Commander anti-rootkit plugins (http://forums.spybot.info/downloads.php?id=3).
You will have to use a global search for files without a name specified. Be extra careful, because just the name might not be enough to identify folders!

Registry:

You can use regedit.exe (included in Windows) to locate and delete these registry entries.

Delete the registry key "SpyViper.com" at "HKEY_LOCAL_MACHINE\SOFTWARE\".
If SpyViper uses rootkit technologies, use our RegAlyzer (http://www.safer-networking.org/index.php?page=regalyzer), RootAlyzer (http://forums.spybot.info/downloads.php?id=8) or our Total Commander anti-rootkit plugins (http://forums.spybot.info/downloads.php?id=3).

Final Words:

If neither Spybot-S&D nor self help did resolve the issue or you would prefer one on one help,
Please read these instructions (http://forums.spybot.info/showthread.php?t=288) before requesting assistance,
Then start your own thread in the Malware Removal Forum (http://forums.spybot.info/forumdisplay.php?f=22) where a volunteer analyst will advise you as soon as available.