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View Full Version : Manual Removal Guide for SpywareIsolator



Friday
2008-11-28, 18:01
The following instructions have been created to help you to get rid of "SpywareIsolator" manually.
Use this guide at your own risk; software should usually be better suited to remove malware, since it is able to look deeper.

If this guide was helpful to you, please consider donating towards this site (http://www.safer-networking.org/index.php?page=donate).

Threat Details:

Categories:
malware

Description:
SpywareIsolator claims to be an antivirus solution. If it is installed on the computer it detects some spywares even if the computer is a totally clean machine. If the user wants to fix these problems, he has to purchase a license.
Removal Instructions:

Desktop:

Please remove the following files from your desktop.
To check where they are pointing to, right-click them and choose "Properties" from the context menu appearing.

Shortcuts named "WistaAntivirus.lnk" and pointing to "<$PROGRAMFILES>\WistaAntivirus\wistaantivirus.exe".
Shortcuts named "SpywareIsolator.lnk" and pointing to "<$PROGRAMFILES>\SpywareIsolator\*.exe".

Start Menu:

Please remove the following items from your start menu.
To check where they are pointing to, right-click them and choose "Properties" from the context menu appearing.

Items named "SpywareIsolator on the Web.lnk" and pointing to "<$PROGRAMFILES>\SpywareIsolator\spywareisolator.url".
Items named "SpywareIsolator.lnk" and pointing to "<$PROGRAMFILES>\SpywareIsolator\*.exe".

Autorun:

Please use Spybot-S&D (http://www.safer-networking.org/index.php?page=spybotsd), RunAlyzer (http://www.safer-networking.org/index.php?page=runalyzer) or msconfig.exe to remove the following autorun entries.

Entries named "wistaantivirus" and pointing to "<$PROGRAMFILES>\WistaAntivirus\wistaantivirus.exe".
Entries named "spywareisolator" and pointing to "<$PROGRAMFILES>\SpywareIsolator\*.exe".

Installed Software List:

You can try to uninstall products with the names listed below; for items identified by other properties or to avoid malware getting active again on uninstallation, use Spybot-S&D (http://www.safer-networking.org/index.php?page=spybotsd) or RunAlyzer (http://www.safer-networking.org/index.php?page=runalyzer) to locate and get rid of these entries.

Products that have a key or property named "Wista Antivirus_is1".
Products that have a key or property named "Spyware Isolator_is1".

Files:

Please use Windows Explorer or another file manager of your choice to locate and delete these files.

The file at "<$PROGRAMFILES>\WistaAntivirus\config.cfg".
The file at "<$PROGRAMFILES>\WistaAntivirus\dbinfo".
The file at "<$PROGRAMFILES>\WistaAntivirus\unins000.dat".
The file at "<$PROGRAMFILES>\WistaAntivirus\wistaantivirus.exe".
The file at "<$PROGRAMFILES>\WistaAntivirus\wistaantivirus.url".
The file at "<$PROGRAMFILES>\WistaAntivirus\dll\antirootkit.sys".
The file at "<$PROGRAMFILES>\WistaAntivirus\dll\immunization.pl".
The file at "<$PROGRAMFILES>\WistaAntivirus\dll\license".
The file at "<$PROGRAMFILES>\WistaAntivirus\dll\loader.sys".
The file at "<$PROGRAMFILES>\WistaAntivirus\dll\privacy.dat".
The file at "<$PROGRAMFILES>\WistaAntivirus\dll\realscanner.dll".
The file at "<$PROGRAMFILES>\WistaAntivirus\dll\sigrules.rul".
The file at "<$PROGRAMFILES>\SpywareIsolator\alarm.wav".
The file at "<$PROGRAMFILES>\SpywareIsolator\click.wav".
The file at "<$PROGRAMFILES>\SpywareIsolator\config.cfg".
The file at "<$PROGRAMFILES>\SpywareIsolator\dbinfo".
The file at "<$PROGRAMFILES>\SpywareIsolator\spywareisolator.url".
The file at "<$PROGRAMFILES>\SpywareIsolator\unins000.dat".
The file at "<$PROGRAMFILES>\SpywareIsolator\dll\def2.base".
The file at "<$PROGRAMFILES>\SpywareIsolator\dll\immunization.pl".
The file at "<$PROGRAMFILES>\SpywareIsolator\dll\license".
The file at "<$PROGRAMFILES>\SpywareIsolator\dll\sig2.base".
The file at "<$PROGRAMFILES>\SpywareIsolator\dll\sigrules.rul".
The file at "<$PROGRAMFILES>\SpywareIsolator\dll\update.scr".
A file with an unknown location named "spywareisolator.exe".
Make sure you set your file manager to display hidden and system files. If SpywareIsolator uses rootkit technologies, use our RootAlyzer (http://forums.spybot.info/downloads.php?id=8) or our Total Commander anti-rootkit plugins (http://forums.spybot.info/downloads.php?id=3).
You will have to use a global search for files without a name specified. Be extra careful, because just the name might not be enough to identify files!

Important: There are more files that cannot be safely described in simple words. Please use Spybot-S&D (http://www.safer-networking.org/index.php?page=spybotsd) to remove them.

Folders:

Please use Windows Explorer or another file manager of your choice to locate and delete these folders.

The directory at "<$COMMONPROGRAMS>\WistaAntivirus".
The directory at "<$PROGRAMFILES>\WistaAntivirus\dll".
The directory at "<$PROGRAMFILES>\WistaAntivirus".
The directory at "<$COMMONPROGRAMS>\SpywareIsolator".
The directory at "<$PROGRAMFILES>\SpywareIsolator".
The directory at "<$PROGRAMFILES>\SpywareIsolator\dll".
Make sure you set your file manager to display hidden and system files. If SpywareIsolator uses rootkit technologies, use our RootAlyzer (http://forums.spybot.info/downloads.php?id=8) or our Total Commander anti-rootkit plugins (http://forums.spybot.info/downloads.php?id=3).
You will have to use a global search for files without a name specified. Be extra careful, because just the name might not be enough to identify folders!

Registry:

You can use regedit.exe (included in Windows) to locate and delete these registry entries.

Delete the registry key "wistaantivirus" at "HKEY_CURRENT_USER\Software\".
Delete the registry key "spinstall" at "HKEY_CURRENT_USER\Software\".
Delete the registry key "SpywareIsolator" at "HKEY_CURRENT_USER\Software\".
Remove "http://www.spywareisolator.com/" from registry value "url1" at "HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\TypedURLs\".
If SpywareIsolator uses rootkit technologies, use our RegAlyzer (http://www.safer-networking.org/index.php?page=regalyzer), RootAlyzer (http://forums.spybot.info/downloads.php?id=8) or our Total Commander anti-rootkit plugins (http://forums.spybot.info/downloads.php?id=3).

Final Words:

If neither Spybot-S&D nor self help did resolve the issue or you would prefer one on one help,
Please read these instructions (http://forums.spybot.info/showthread.php?t=288) before requesting assistance,
Then start your own thread in the Malware Removal Forum (http://forums.spybot.info/forumdisplay.php?f=22) where a volunteer analyst will advise you as soon as available.