Friday
2008-11-28, 18:03
The following instructions have been created to help you to get rid of "Trojan-Guarder" manually.
Use this guide at your own risk; software should usually be better suited to remove malware, since it is able to look deeper.
If this guide was helpful to you, please consider donating towards this site (http://www.safer-networking.org/index.php?page=donate).
Threat Details:
Categories:
malware
Description:
Trojan-Guarder claims to be an antivirus solution. If it is installed on the computer it detects some spywares even if the computer is a totally clean machine. If the user wants to fix these problems, he has to buy a licence.
Removal Instructions:
Desktop:
Please remove the following files from your desktop.
To check where they are pointing to, right-click them and choose "Properties" from the context menu appearing.
Shortcuts named "Trojan Guarder Gold Version.lnk" and pointing to "<$PROGRAMFILES>\Trojan Guarder Gold Version\*.exe".
Start Menu:
Please remove the following items from your start menu.
To check where they are pointing to, right-click them and choose "Properties" from the context menu appearing.
Items named "Help.lnk" and pointing to "<$PROGRAMFILES>\Trojan Guarder Gold Version\Trojan Guarder Help.chm".
Items named "Trojan Guarder Gold Version.lnk" and pointing to "<$PROGRAMFILES>\Trojan Guarder Gold Version\*.exe".
Items named "Uninstall.lnk" and pointing to "<$PROGRAMFILES>\Trojan Guarder Gold Version\unins000.exe".
Items named "Visit Our Site.lnk" and pointing to "<$PROGRAMFILES>\Trojan Guarder Gold Version\Visit Our Site.url".
Autorun:
Please use Spybot-S&D (http://www.safer-networking.org/index.php?page=spybotsd), RunAlyzer (http://www.safer-networking.org/index.php?page=runalyzer) or msconfig.exe to remove the following autorun entries.
Entries named "ComStart" and pointing to "<$PROGRAMFILES>\Trojan Guarder Gold Version\Trojan Guarder.exe".
Installed Software List:
You can try to uninstall products with the names listed below; for items identified by other properties or to avoid malware getting active again on uninstallation, use Spybot-S&D (http://www.safer-networking.org/index.php?page=spybotsd) or RunAlyzer (http://www.safer-networking.org/index.php?page=runalyzer) to locate and get rid of these entries.
Products that have a key or property named "Trojan Guarder_is1".
Products that have a key or property named "Trojan Guarder Gold Version_is1".
Files:
Please use Windows Explorer or another file manager of your choice to locate and delete these files.
The file at "<$PROGRAMFILES>\Trojan Guarder Gold Version\hook.dll".
The file at "<$PROGRAMFILES>\Trojan Guarder Gold Version\Trojan Guarder Help.chm".
The file at "<$PROGRAMFILES>\Trojan Guarder Gold Version\trojan.update".
The file at "<$PROGRAMFILES>\Trojan Guarder Gold Version\unins000.dat".
A file with an unknown location named "Trojan_Guarder_Gld.exe".
The file at "<$COMMONPROGRAMS>\Trojan Guarder\Help.lnk".
The file at "<$COMMONPROGRAMS>\Trojan Guarder\Trojan Guarder.lnk".
The file at "<$COMMONPROGRAMS>\Trojan Guarder\Uninstall.lnk".
The file at "<$COMMONPROGRAMS>\Trojan Guarder\Visit Our Site.lnk".
The file at "<$PROGRAMFILES>\Trojan Guarder\hook.dll".
The file at "<$PROGRAMFILES>\Trojan Guarder\Products.htm".
The file at "<$PROGRAMFILES>\Trojan Guarder\TG5.42.dll".
The file at "<$PROGRAMFILES>\Trojan Guarder\Trojan Guarder Help.chm".
The file at "<$PROGRAMFILES>\Trojan Guarder\Trojan Guarder.exe".
The file at "<$PROGRAMFILES>\Trojan Guarder\trojan.update".
The file at "<$PROGRAMFILES>\Trojan Guarder\Visit Our Site.url".
The file at "<$COMMONPROGRAMS>\Trojan Guarder.lnk".
The file at "<$COMMONSTARTUP>\Trojan Guarder.lnk".
The file at "<$DESKTOP>\Trojan Guarder.lnk".
A file with an unknown location named "Trojan_Guarder.exe".
The file at "<$COMMONPROGRAMS>\Trojan Guarder Gold Version\Help.lnk".
The file at "<$COMMONPROGRAMS>\Trojan Guarder Gold Version\Trojan Guarder Gold Version.lnk".
The file at "<$COMMONPROGRAMS>\Trojan Guarder Gold Version\Uninstall.lnk".
The file at "<$COMMONPROGRAMS>\Trojan Guarder Gold Version\Visit Our Site.lnk".
The file at "<$PROGRAMFILES>\Trojan Guarder Gold Version\hook.dll".
The file at "<$PROGRAMFILES>\Trojan Guarder Gold Version\Products.htm".
The file at "<$PROGRAMFILES>\Trojan Guarder Gold Version\Trojan Guarder Help.chm".
The file at "<$PROGRAMFILES>\Trojan Guarder Gold Version\Trojan Guarder.exe".
The file at "<$PROGRAMFILES>\Trojan Guarder Gold Version\trojan.update".
The file at "<$PROGRAMFILES>\Trojan Guarder Gold Version\Visit Our Site.url".
The file at "<$COMMONPROGRAMS>\Trojan Guarder Gold Version.lnk".
The file at "<$COMMONSTARTUP>\Trojan Guarder Gold Version.lnk".
The file at "<$DESKTOP>\Trojan Guarder Gold Version.lnk".
A file with an unknown location named "Trojan_Guarder_Gld.exe".
Make sure you set your file manager to display hidden and system files. If Trojan-Guarder uses rootkit technologies, use our RootAlyzer (http://forums.spybot.info/downloads.php?id=8) or our Total Commander anti-rootkit plugins (http://forums.spybot.info/downloads.php?id=3).
You will have to use a global search for files without a name specified. Be extra careful, because just the name might not be enough to identify files!
Important: There are more files that cannot be safely described in simple words. Please use Spybot-S&D (http://www.safer-networking.org/index.php?page=spybotsd) to remove them.
Folders:
Please use Windows Explorer or another file manager of your choice to locate and delete these folders.
The directory at "<$COMMONPROGRAMS>\Trojan Guarder".
The directory at "<$PROGRAMFILES>\Trojan Guarder".
The directory at "<$COMMONPROGRAMS>\Trojan Guarder Gold Version".
The directory at "<$PROGRAMFILES>\Trojan Guarder Gold Version".
Make sure you set your file manager to display hidden and system files. If Trojan-Guarder uses rootkit technologies, use our RootAlyzer (http://forums.spybot.info/downloads.php?id=8) or our Total Commander anti-rootkit plugins (http://forums.spybot.info/downloads.php?id=3).
You will have to use a global search for files without a name specified. Be extra careful, because just the name might not be enough to identify folders!
Final Words:
If neither Spybot-S&D nor self help did resolve the issue or you would prefer one on one help,
Please read these instructions (http://forums.spybot.info/showthread.php?t=288) before requesting assistance,
Then start your own thread in the Malware Removal Forum (http://forums.spybot.info/forumdisplay.php?f=22) where a volunteer analyst will advise you as soon as available.
Use this guide at your own risk; software should usually be better suited to remove malware, since it is able to look deeper.
If this guide was helpful to you, please consider donating towards this site (http://www.safer-networking.org/index.php?page=donate).
Threat Details:
Categories:
malware
Description:
Trojan-Guarder claims to be an antivirus solution. If it is installed on the computer it detects some spywares even if the computer is a totally clean machine. If the user wants to fix these problems, he has to buy a licence.
Removal Instructions:
Desktop:
Please remove the following files from your desktop.
To check where they are pointing to, right-click them and choose "Properties" from the context menu appearing.
Shortcuts named "Trojan Guarder Gold Version.lnk" and pointing to "<$PROGRAMFILES>\Trojan Guarder Gold Version\*.exe".
Start Menu:
Please remove the following items from your start menu.
To check where they are pointing to, right-click them and choose "Properties" from the context menu appearing.
Items named "Help.lnk" and pointing to "<$PROGRAMFILES>\Trojan Guarder Gold Version\Trojan Guarder Help.chm".
Items named "Trojan Guarder Gold Version.lnk" and pointing to "<$PROGRAMFILES>\Trojan Guarder Gold Version\*.exe".
Items named "Uninstall.lnk" and pointing to "<$PROGRAMFILES>\Trojan Guarder Gold Version\unins000.exe".
Items named "Visit Our Site.lnk" and pointing to "<$PROGRAMFILES>\Trojan Guarder Gold Version\Visit Our Site.url".
Autorun:
Please use Spybot-S&D (http://www.safer-networking.org/index.php?page=spybotsd), RunAlyzer (http://www.safer-networking.org/index.php?page=runalyzer) or msconfig.exe to remove the following autorun entries.
Entries named "ComStart" and pointing to "<$PROGRAMFILES>\Trojan Guarder Gold Version\Trojan Guarder.exe".
Installed Software List:
You can try to uninstall products with the names listed below; for items identified by other properties or to avoid malware getting active again on uninstallation, use Spybot-S&D (http://www.safer-networking.org/index.php?page=spybotsd) or RunAlyzer (http://www.safer-networking.org/index.php?page=runalyzer) to locate and get rid of these entries.
Products that have a key or property named "Trojan Guarder_is1".
Products that have a key or property named "Trojan Guarder Gold Version_is1".
Files:
Please use Windows Explorer or another file manager of your choice to locate and delete these files.
The file at "<$PROGRAMFILES>\Trojan Guarder Gold Version\hook.dll".
The file at "<$PROGRAMFILES>\Trojan Guarder Gold Version\Trojan Guarder Help.chm".
The file at "<$PROGRAMFILES>\Trojan Guarder Gold Version\trojan.update".
The file at "<$PROGRAMFILES>\Trojan Guarder Gold Version\unins000.dat".
A file with an unknown location named "Trojan_Guarder_Gld.exe".
The file at "<$COMMONPROGRAMS>\Trojan Guarder\Help.lnk".
The file at "<$COMMONPROGRAMS>\Trojan Guarder\Trojan Guarder.lnk".
The file at "<$COMMONPROGRAMS>\Trojan Guarder\Uninstall.lnk".
The file at "<$COMMONPROGRAMS>\Trojan Guarder\Visit Our Site.lnk".
The file at "<$PROGRAMFILES>\Trojan Guarder\hook.dll".
The file at "<$PROGRAMFILES>\Trojan Guarder\Products.htm".
The file at "<$PROGRAMFILES>\Trojan Guarder\TG5.42.dll".
The file at "<$PROGRAMFILES>\Trojan Guarder\Trojan Guarder Help.chm".
The file at "<$PROGRAMFILES>\Trojan Guarder\Trojan Guarder.exe".
The file at "<$PROGRAMFILES>\Trojan Guarder\trojan.update".
The file at "<$PROGRAMFILES>\Trojan Guarder\Visit Our Site.url".
The file at "<$COMMONPROGRAMS>\Trojan Guarder.lnk".
The file at "<$COMMONSTARTUP>\Trojan Guarder.lnk".
The file at "<$DESKTOP>\Trojan Guarder.lnk".
A file with an unknown location named "Trojan_Guarder.exe".
The file at "<$COMMONPROGRAMS>\Trojan Guarder Gold Version\Help.lnk".
The file at "<$COMMONPROGRAMS>\Trojan Guarder Gold Version\Trojan Guarder Gold Version.lnk".
The file at "<$COMMONPROGRAMS>\Trojan Guarder Gold Version\Uninstall.lnk".
The file at "<$COMMONPROGRAMS>\Trojan Guarder Gold Version\Visit Our Site.lnk".
The file at "<$PROGRAMFILES>\Trojan Guarder Gold Version\hook.dll".
The file at "<$PROGRAMFILES>\Trojan Guarder Gold Version\Products.htm".
The file at "<$PROGRAMFILES>\Trojan Guarder Gold Version\Trojan Guarder Help.chm".
The file at "<$PROGRAMFILES>\Trojan Guarder Gold Version\Trojan Guarder.exe".
The file at "<$PROGRAMFILES>\Trojan Guarder Gold Version\trojan.update".
The file at "<$PROGRAMFILES>\Trojan Guarder Gold Version\Visit Our Site.url".
The file at "<$COMMONPROGRAMS>\Trojan Guarder Gold Version.lnk".
The file at "<$COMMONSTARTUP>\Trojan Guarder Gold Version.lnk".
The file at "<$DESKTOP>\Trojan Guarder Gold Version.lnk".
A file with an unknown location named "Trojan_Guarder_Gld.exe".
Make sure you set your file manager to display hidden and system files. If Trojan-Guarder uses rootkit technologies, use our RootAlyzer (http://forums.spybot.info/downloads.php?id=8) or our Total Commander anti-rootkit plugins (http://forums.spybot.info/downloads.php?id=3).
You will have to use a global search for files without a name specified. Be extra careful, because just the name might not be enough to identify files!
Important: There are more files that cannot be safely described in simple words. Please use Spybot-S&D (http://www.safer-networking.org/index.php?page=spybotsd) to remove them.
Folders:
Please use Windows Explorer or another file manager of your choice to locate and delete these folders.
The directory at "<$COMMONPROGRAMS>\Trojan Guarder".
The directory at "<$PROGRAMFILES>\Trojan Guarder".
The directory at "<$COMMONPROGRAMS>\Trojan Guarder Gold Version".
The directory at "<$PROGRAMFILES>\Trojan Guarder Gold Version".
Make sure you set your file manager to display hidden and system files. If Trojan-Guarder uses rootkit technologies, use our RootAlyzer (http://forums.spybot.info/downloads.php?id=8) or our Total Commander anti-rootkit plugins (http://forums.spybot.info/downloads.php?id=3).
You will have to use a global search for files without a name specified. Be extra careful, because just the name might not be enough to identify folders!
Final Words:
If neither Spybot-S&D nor self help did resolve the issue or you would prefer one on one help,
Please read these instructions (http://forums.spybot.info/showthread.php?t=288) before requesting assistance,
Then start your own thread in the Malware Removal Forum (http://forums.spybot.info/forumdisplay.php?f=22) where a volunteer analyst will advise you as soon as available.