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Babinm
2008-11-29, 06:49
I was told to post this in order to obtain some assistance with the helpfixpc popup plagDiagnostic Report (1.7.0110.1): Can someone help me with this one?
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WGA Data-->
Validation Status: Validation Control not Installed
Validation Code: 0
Online Validation Code: N/A
Cached Validation Code: N/A
Windows Product Key: *****-*****-GD6GR-K6DP3-4C8MT
Windows Product Key Hash: s2kt66ZJWfV4nS1wFD5F9bxTSDw=
Windows Product ID: 55277-OEM-2111907-00102
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 5.1.2600.2.00010300.0.0.hom
ID: {03DB0C4A-C923-4265-946B-6F0B3D0920C6}(3)
Is Admin: Yes
TestCab: 0x0
WGA Version: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: N/A
Architecture: N/A
Build lab: N/A
TTS Error: N/A
Validation Diagnostic: 025D1FF3-171-1_E2AD56EA-761-d003_E2AD56EA-762-0_E2AD56EA-134-80004005_E2AD56EA-761-8009_E2AD56EA-762-2f0d_E2AD56EA-148-80004005_16E0B333-89-80004005_78155E4D-221-80004005
Resolution Status: Validation Control not Installed

WgaER Data-->
ThreatID(s): N/A
Version: N/A

WGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
WGATray.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data-->
Office Status: 114 Blocked VLK 2
Microsoft Office XP Professional with FrontPage - 114 Blocked VLK 2
Microsoft Office XP Professional with FrontPage - 114 Blocked VLK 2
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-171-1_FA827CE6-153-8007007e_FA827CE6-180-8007007e

Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 6.0; Win32)
Default Browser: C:\PROGRA~1\Yahoo!\browser\ybrowser.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control:
Active scripting:
Script ActiveX controls marked as safe for scripting:

File Scan Data-->

Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{03DB0C4A-C923-4265-946B-6F0B3D0920C6}</UGUID><Version>1.7.0110.1</Version><OS>5.1.2600.2.00010300.0.0.hom</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-4C8MT</PKey><PID>55277-OEM-2111907-00102</PID><PIDType>2</PIDType><SID>S-1-5-21-1220945662-73586283-725345543</SID><SYSTEM><Manufacturer>Dell Computer Corporation</Manufacturer><Model>Dimension 8200 </Model></SYSTEM><BIOS><Manufacturer>Dell Computer Corporation</Manufacturer><Version>A09</Version><SMBIOSVersion major="2" minor="3"/><Date>20020913******.******+***</Date><SLPBIOS>Dell System,Dell Computer,Dell System,Dell System</SLPBIOS></BIOS><HWID>897635E70184C062</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Pacific Standard Time(GMT-08:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><BRT/></MachineData> <Software><Office><Result>114</Result><Products><Product GUID="{90280409-6000-11D3-8CFE-0050048383C9}"><LegitResult>114</LegitResult><Name>Microsoft Office XP Professional with FrontPage</Name><Ver>10</Ver><Val>39476F84C4B4004</Val><Hash>4iCnywwNW1w4s9ukTIwGMGxyGic=</Hash><Pid>54185-640-0000025-17560</Pid><PidType>14</PidType></Product></Products><Applications><App Id="15" Version="10" Result="114"/><App Id="16" Version="10" Result="114"/><App Id="17" Version="10" Result="114"/><App Id="18" Version="10" Result="114"/><App Id="1A" Version="10" Result="114"/><App Id="1B" Version="10" Result="114"/></Applications></Office></Software></GenuineResults>

Licensing Data-->
N/A

HWID Data-->
N/A

OEM Activation 1.0 Data-->
BIOS string matches: yes
Marker string from BIOS: 8000:Dell Inc|8000:Microsoft Corporation
Marker string from OEMBIOS.DAT: Dell System,Dell Computer,Dell System,Dell System

OEM Activation 2.0 Data-->
N/A

ueing some PC users.

tashi
2008-11-29, 09:43
Hello,

I was told to post this in order to obtain some assistance with the helpfixpc popup plagDiagnostic Report (1.7.0110.1): Can someone help me with this one?

This is the Tavern forum, not for support issues. ;) Who told you to post this particular report please. An infected computer is normally directed to our malware removal forum.

It appears the computer has a Volume Licensing edition of Microsoft Office XP Professional with FrontPage and that installation was done with a now-blocked Volume Licensing Key (VLK).
VLKs are blocked by Microsoft at the request of the original keyholder for such reasons as the key was lost, stolen, compromised, misused, or expired. Also, MS may have blocked the key if it notices a pattern of misuse, ie, more installations of XP using that key than authorized.

As a rule VLK editions of XP should not be sold to individual consumers, if this comes as a surprise please enlarge upon the problem you are experiencing so that we may advise. :)

Best regards.