Friday
2008-11-29, 18:45
The following instructions have been created to help you to get rid of "FServices" manually.
Use this guide at your own risk; software should usually be better suited to remove malware, since it is able to look deeper.
If this guide was helpful to you, please consider donating towards this site (http://www.safer-networking.org/index.php?page=donate).
Threat Details:
Categories:
trojan
Description:
It creates an autorun entry and creates the filefservice.exe, sservice.exe in Windows system directory, can also download and execute other software.
Removal Instructions:
Autorun:
Important: There are more autorun entries that cannot be safely described in simple words. Please use Spybot-S&D (http://www.safer-networking.org/index.php?page=spybotsd) to remove them.
Files:
Please use Windows Explorer or another file manager of your choice to locate and delete these files.
The file at "c:\126376.exe".
The file at "c:\slinstaller.exe".
The file at "<$WINDIR>\system\sservice.exe".
The file at "<$SYSDIR>\boln.dll".
The file at "<$SYSDIR>\fservice.exe".
The file at "<$SYSDIR>\ps.a3d".
The file at "<$SYSDIR>\reginv.dll".
The file at "<$SYSDIR>\winkey.dll".
The file at "<$SYSDIR>\config\SSL".
A file with an unknown location named "cz.dll".
A file with an unknown location named "hz.sys".
A file with an unknown location named "mszx23.exe".
A file with an unknown location named "services.exe".
Make sure you set your file manager to display hidden and system files. If FServices uses rootkit technologies, use our RootAlyzer (http://forums.spybot.info/downloads.php?id=8) or our Total Commander anti-rootkit plugins (http://forums.spybot.info/downloads.php?id=3).
You will have to use a global search for files without a name specified. Be extra careful, because just the name might not be enough to identify files!
Important: There are more files that cannot be safely described in simple words. Please use Spybot-S&D (http://www.safer-networking.org/index.php?page=spybotsd) to remove them.
Registry:
You can use regedit.exe (included in Windows) to locate and delete these registry entries.
Delete the registry key "{5Y99AE78-58TT-11dW-BE53-Y67078979Y}" at "HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Active Setup\Installed Components\".
If FServices uses rootkit technologies, use our RegAlyzer (http://www.safer-networking.org/index.php?page=regalyzer), RootAlyzer (http://forums.spybot.info/downloads.php?id=8) or our Total Commander anti-rootkit plugins (http://forums.spybot.info/downloads.php?id=3).
Final Words:
If neither Spybot-S&D nor self help did resolve the issue or you would prefer one on one help,
Please read these instructions (http://forums.spybot.info/showthread.php?t=288) before requesting assistance,
Then start your own thread in the Malware Removal Forum (http://forums.spybot.info/forumdisplay.php?f=22) where a volunteer analyst will advise you as soon as available.
Use this guide at your own risk; software should usually be better suited to remove malware, since it is able to look deeper.
If this guide was helpful to you, please consider donating towards this site (http://www.safer-networking.org/index.php?page=donate).
Threat Details:
Categories:
trojan
Description:
It creates an autorun entry and creates the filefservice.exe, sservice.exe in Windows system directory, can also download and execute other software.
Removal Instructions:
Autorun:
Important: There are more autorun entries that cannot be safely described in simple words. Please use Spybot-S&D (http://www.safer-networking.org/index.php?page=spybotsd) to remove them.
Files:
Please use Windows Explorer or another file manager of your choice to locate and delete these files.
The file at "c:\126376.exe".
The file at "c:\slinstaller.exe".
The file at "<$WINDIR>\system\sservice.exe".
The file at "<$SYSDIR>\boln.dll".
The file at "<$SYSDIR>\fservice.exe".
The file at "<$SYSDIR>\ps.a3d".
The file at "<$SYSDIR>\reginv.dll".
The file at "<$SYSDIR>\winkey.dll".
The file at "<$SYSDIR>\config\SSL".
A file with an unknown location named "cz.dll".
A file with an unknown location named "hz.sys".
A file with an unknown location named "mszx23.exe".
A file with an unknown location named "services.exe".
Make sure you set your file manager to display hidden and system files. If FServices uses rootkit technologies, use our RootAlyzer (http://forums.spybot.info/downloads.php?id=8) or our Total Commander anti-rootkit plugins (http://forums.spybot.info/downloads.php?id=3).
You will have to use a global search for files without a name specified. Be extra careful, because just the name might not be enough to identify files!
Important: There are more files that cannot be safely described in simple words. Please use Spybot-S&D (http://www.safer-networking.org/index.php?page=spybotsd) to remove them.
Registry:
You can use regedit.exe (included in Windows) to locate and delete these registry entries.
Delete the registry key "{5Y99AE78-58TT-11dW-BE53-Y67078979Y}" at "HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Active Setup\Installed Components\".
If FServices uses rootkit technologies, use our RegAlyzer (http://www.safer-networking.org/index.php?page=regalyzer), RootAlyzer (http://forums.spybot.info/downloads.php?id=8) or our Total Commander anti-rootkit plugins (http://forums.spybot.info/downloads.php?id=3).
Final Words:
If neither Spybot-S&D nor self help did resolve the issue or you would prefer one on one help,
Please read these instructions (http://forums.spybot.info/showthread.php?t=288) before requesting assistance,
Then start your own thread in the Malware Removal Forum (http://forums.spybot.info/forumdisplay.php?f=22) where a volunteer analyst will advise you as soon as available.