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View Full Version : Manual Removal Guide for Win32.Agent.air



Friday
2008-11-29, 22:45
The following instructions have been created to help you to get rid of "Win32.Agent.air" manually.
Use this guide at your own risk; software should usually be better suited to remove malware, since it is able to look deeper.

If this guide was helpful to you, please consider donating towards this site (http://www.safer-networking.org/index.php?page=donate).

Threat Details:

Categories:
trojan

Description:
The file load.exe contains another file which is installed into the System32 directory. A connection to the Internet is started and more files get loaded. The whole operation is hidden from the user.
Removal Instructions:

Autorun:

Please use Spybot-S&D (http://www.safer-networking.org/index.php?page=spybotsd), RunAlyzer (http://www.safer-networking.org/index.php?page=runalyzer) or msconfig.exe to remove the following autorun entries.

Entries named "hdloker" and pointing to "<$SYSDIR>\sxlntr.exe".

Files:

Please use Windows Explorer or another file manager of your choice to locate and delete these files.

The file at "<$SYSDIR>\sxlntr.exe".
The file at "<$SYSDIR>\mpcsvc.exe".
Make sure you set your file manager to display hidden and system files. If Win32.Agent.air uses rootkit technologies, use our RootAlyzer (http://forums.spybot.info/downloads.php?id=8) or our Total Commander anti-rootkit plugins (http://forums.spybot.info/downloads.php?id=3).
You will have to use a global search for files without a name specified. Be extra careful, because just the name might not be enough to identify files!

Registry:

You can use regedit.exe (included in Windows) to locate and delete these registry entries.

Remove "<$SYSDIR>\sxlntr.exe" from registry value "run" at "HKEY_CURRENT_USER\Software\Microsoft\Windows NT\CurrentVersion\Windows\".
Remove "<$SYSDIR>\sxlntr.exe" from registry value "load" at "HKEY_LOCAL_MACHINE\Software\Microsoft\Windows NT\CurrentVersion\Windows\".
Remove "<$SYSDIR>\sxlntr.exe" from registry value "run" at "HKEY_LOCAL_MACHINE\Software\Microsoft\Windows NT\CurrentVersion\Windows\".
If Win32.Agent.air uses rootkit technologies, use our RegAlyzer (http://www.safer-networking.org/index.php?page=regalyzer), RootAlyzer (http://forums.spybot.info/downloads.php?id=8) or our Total Commander anti-rootkit plugins (http://forums.spybot.info/downloads.php?id=3).

Final Words:

If neither Spybot-S&D nor self help did resolve the issue or you would prefer one on one help,
Please read these instructions (http://forums.spybot.info/showthread.php?t=288) before requesting assistance,
Then start your own thread in the Malware Removal Forum (http://forums.spybot.info/forumdisplay.php?f=22) where a volunteer analyst will advise you as soon as available.