Friday
2008-11-29, 22:06
The following instructions have been created to help you to get rid of "Zlob.VideoActiveXAccess" manually.
Use this guide at your own risk; software should usually be better suited to remove malware, since it is able to look deeper.
If this guide was helpful to you, please consider donating towards this site (http://www.safer-networking.org/index.php?page=donate).
Threat Details:
Categories:
trojan
Description:
This trojan downloads and installs various third-party spyware and malware to infected computers.
Removal Instructions:
Installed Software List:
You can try to uninstall products with the names listed below; for items identified by other properties or to avoid malware getting active again on uninstallation, use Spybot-S&D (http://www.safer-networking.org/index.php?page=spybotsd) or RunAlyzer (http://www.safer-networking.org/index.php?page=runalyzer) to locate and get rid of these entries.
Products that have a key or property named "Video ActiveX Enhancement".
Products that have a key or property named "Video ActiveX Solution".
Files:
Please use Windows Explorer or another file manager of your choice to locate and delete these files.
A file with an unknown location named "setup.exe".
A file with an unknown location named "setup.exe".
A file with an unknown location named "setup.exe".
A file with an unknown location named "setup.exe".
A file with an unknown location named "setup.exe".
A file with an unknown location named "setup.exe".
A file with an unknown location named "cup.dll".
A file with an unknown location named "setup.exe".
A file with an unknown location named "zen.dll".
A file with an unknown location named "setup.exe".
A file with an unknown location named "setup.exe".
A file with an unknown location named "rle.dll".
A file with an unknown location named "isamonitor.exe".
A file with an unknown location named "isamonitor.exe".
The file at "<$PROGRAMFILES>\Video ActiveX Access\iesplg.dll".
The file at "<$PROGRAMFILES>\Video ActiveX Access\iesbpl.dll".
The file at "<$PROGRAMFILES>\Video ActiveX Access\uninst.exe".
A file with an unknown location named "MyInstaller.exe".
A file with an unknown location named "setup.exe".
A file with an unknown location named "setup.exe".
A file with an unknown location named "setup.exe".
The file at "<$PROGRAMFILES>\Video ActiveX Access\uninst.exe".
A file with an unknown location named "setup.exe".
Make sure you set your file manager to display hidden and system files. If Zlob.VideoActiveXAccess uses rootkit technologies, use our RootAlyzer (http://forums.spybot.info/downloads.php?id=8) or our Total Commander anti-rootkit plugins (http://forums.spybot.info/downloads.php?id=3).
You will have to use a global search for files without a name specified. Be extra careful, because just the name might not be enough to identify files!
Important: There are more files that cannot be safely described in simple words. Please use Spybot-S&D (http://www.safer-networking.org/index.php?page=spybotsd) to remove them.
Folders:
Please use Windows Explorer or another file manager of your choice to locate and delete these folders.
The directory at "<$PROGRAMFILES>\Video ActiveX Access".
Make sure you set your file manager to display hidden and system files. If Zlob.VideoActiveXAccess uses rootkit technologies, use our RootAlyzer (http://forums.spybot.info/downloads.php?id=8) or our Total Commander anti-rootkit plugins (http://forums.spybot.info/downloads.php?id=3).
You will have to use a global search for files without a name specified. Be extra careful, because just the name might not be enough to identify folders!
Registry:
You can use regedit.exe (included in Windows) to locate and delete these registry entries.
Delete the registry key "" at "HKEY_CLASSES_ROOT\VAXObject.Chl\".
Delete the registry key "{274c0420-ebe0-4f1d-b473-edd1aa9b85dd}" at "HKEY_CLASSES_ROOT\CLSID\".
Delete the registry key "{274c0420-ebe0-4f1d-b473-edd1aa9b85dd}" at "HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\".
Delete the registry key "{184746EC-9E9D-4C7D-B9E7-9039EBD801A9}" at "HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\".
Delete the registry value "{29C5A3B6-9A8D-4FA0-B5AD-3E20F4AA5C00}" at "HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Toolbar\WebBrowser\".
Delete the registry value "{29C5A3B6-9A8D-4FA0-B5AD-3E20F4AA5C00}" at "HKEY_LOCAL_MACHINE\Software\Microsoft\Internet Explorer\Toolbar\".
Delete the registry key "{184746EC-9E9D-4C7D-B9E7-9039EBD801A9}" at "HKEY_CLASSES_ROOT\CLSID\".
Delete the registry key "{E26CEADA-67B0-4543-BE8B-307F00265118}" at "HKEY_CLASSES_ROOT\CLSID\".
Delete the registry key "{E26CEADA-67B0-4543-BE8B-307F00265118}" at "HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\".
If Zlob.VideoActiveXAccess uses rootkit technologies, use our RegAlyzer (http://www.safer-networking.org/index.php?page=regalyzer), RootAlyzer (http://forums.spybot.info/downloads.php?id=8) or our Total Commander anti-rootkit plugins (http://forums.spybot.info/downloads.php?id=3).
Final Words:
If neither Spybot-S&D nor self help did resolve the issue or you would prefer one on one help,
Please read these instructions (http://forums.spybot.info/showthread.php?t=288) before requesting assistance,
Then start your own thread in the Malware Removal Forum (http://forums.spybot.info/forumdisplay.php?f=22) where a volunteer analyst will advise you as soon as available.
Use this guide at your own risk; software should usually be better suited to remove malware, since it is able to look deeper.
If this guide was helpful to you, please consider donating towards this site (http://www.safer-networking.org/index.php?page=donate).
Threat Details:
Categories:
trojan
Description:
This trojan downloads and installs various third-party spyware and malware to infected computers.
Removal Instructions:
Installed Software List:
You can try to uninstall products with the names listed below; for items identified by other properties or to avoid malware getting active again on uninstallation, use Spybot-S&D (http://www.safer-networking.org/index.php?page=spybotsd) or RunAlyzer (http://www.safer-networking.org/index.php?page=runalyzer) to locate and get rid of these entries.
Products that have a key or property named "Video ActiveX Enhancement".
Products that have a key or property named "Video ActiveX Solution".
Files:
Please use Windows Explorer or another file manager of your choice to locate and delete these files.
A file with an unknown location named "setup.exe".
A file with an unknown location named "setup.exe".
A file with an unknown location named "setup.exe".
A file with an unknown location named "setup.exe".
A file with an unknown location named "setup.exe".
A file with an unknown location named "setup.exe".
A file with an unknown location named "cup.dll".
A file with an unknown location named "setup.exe".
A file with an unknown location named "zen.dll".
A file with an unknown location named "setup.exe".
A file with an unknown location named "setup.exe".
A file with an unknown location named "rle.dll".
A file with an unknown location named "isamonitor.exe".
A file with an unknown location named "isamonitor.exe".
The file at "<$PROGRAMFILES>\Video ActiveX Access\iesplg.dll".
The file at "<$PROGRAMFILES>\Video ActiveX Access\iesbpl.dll".
The file at "<$PROGRAMFILES>\Video ActiveX Access\uninst.exe".
A file with an unknown location named "MyInstaller.exe".
A file with an unknown location named "setup.exe".
A file with an unknown location named "setup.exe".
A file with an unknown location named "setup.exe".
The file at "<$PROGRAMFILES>\Video ActiveX Access\uninst.exe".
A file with an unknown location named "setup.exe".
Make sure you set your file manager to display hidden and system files. If Zlob.VideoActiveXAccess uses rootkit technologies, use our RootAlyzer (http://forums.spybot.info/downloads.php?id=8) or our Total Commander anti-rootkit plugins (http://forums.spybot.info/downloads.php?id=3).
You will have to use a global search for files without a name specified. Be extra careful, because just the name might not be enough to identify files!
Important: There are more files that cannot be safely described in simple words. Please use Spybot-S&D (http://www.safer-networking.org/index.php?page=spybotsd) to remove them.
Folders:
Please use Windows Explorer or another file manager of your choice to locate and delete these folders.
The directory at "<$PROGRAMFILES>\Video ActiveX Access".
Make sure you set your file manager to display hidden and system files. If Zlob.VideoActiveXAccess uses rootkit technologies, use our RootAlyzer (http://forums.spybot.info/downloads.php?id=8) or our Total Commander anti-rootkit plugins (http://forums.spybot.info/downloads.php?id=3).
You will have to use a global search for files without a name specified. Be extra careful, because just the name might not be enough to identify folders!
Registry:
You can use regedit.exe (included in Windows) to locate and delete these registry entries.
Delete the registry key "" at "HKEY_CLASSES_ROOT\VAXObject.Chl\".
Delete the registry key "{274c0420-ebe0-4f1d-b473-edd1aa9b85dd}" at "HKEY_CLASSES_ROOT\CLSID\".
Delete the registry key "{274c0420-ebe0-4f1d-b473-edd1aa9b85dd}" at "HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\".
Delete the registry key "{184746EC-9E9D-4C7D-B9E7-9039EBD801A9}" at "HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\".
Delete the registry value "{29C5A3B6-9A8D-4FA0-B5AD-3E20F4AA5C00}" at "HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Toolbar\WebBrowser\".
Delete the registry value "{29C5A3B6-9A8D-4FA0-B5AD-3E20F4AA5C00}" at "HKEY_LOCAL_MACHINE\Software\Microsoft\Internet Explorer\Toolbar\".
Delete the registry key "{184746EC-9E9D-4C7D-B9E7-9039EBD801A9}" at "HKEY_CLASSES_ROOT\CLSID\".
Delete the registry key "{E26CEADA-67B0-4543-BE8B-307F00265118}" at "HKEY_CLASSES_ROOT\CLSID\".
Delete the registry key "{E26CEADA-67B0-4543-BE8B-307F00265118}" at "HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\".
If Zlob.VideoActiveXAccess uses rootkit technologies, use our RegAlyzer (http://www.safer-networking.org/index.php?page=regalyzer), RootAlyzer (http://forums.spybot.info/downloads.php?id=8) or our Total Commander anti-rootkit plugins (http://forums.spybot.info/downloads.php?id=3).
Final Words:
If neither Spybot-S&D nor self help did resolve the issue or you would prefer one on one help,
Please read these instructions (http://forums.spybot.info/showthread.php?t=288) before requesting assistance,
Then start your own thread in the Malware Removal Forum (http://forums.spybot.info/forumdisplay.php?f=22) where a volunteer analyst will advise you as soon as available.