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View Full Version : Manual Removal Guide for DerBiz



Friday
2008-11-29, 22:18
The following instructions have been created to help you to get rid of "DerBiz" manually.
Use this guide at your own risk; software should usually be better suited to remove malware, since it is able to look deeper.

If this guide was helpful to you, please consider donating towards this site (http://www.safer-networking.org/index.php?page=donate).

Threat Details:

Categories:
dialer

Description:
This program installs a data communication connection with which the user connects to its own provider. This causes high tolls. At the same time the program redirects IE to the provider's web site and the user is unable to change the homepage
Removal Instructions:

Desktop:

Please remove the following files from your desktop.
To check where they are pointing to, right-click them and choose "Properties" from the context menu appearing.

Shortcuts named "Launch DerBiz.com.lnk" and pointing to "<$SYSDIR>\dbaccess.exe -S".

Start Menu:

Please remove the following items from your start menu.
To check where they are pointing to, right-click them and choose "Properties" from the context menu appearing.

Items named "Launch DerBiz.com.lnk" and pointing to "<$SYSDIR>\dbaccess.exe -S".
Items named "Uninstall Launch DerBiz.com.lnk" and pointing to "<$SYSDIR>\dbaccess.exe".

Autorun:

Please use Spybot-S&D (http://www.safer-networking.org/index.php?page=spybotsd), RunAlyzer (http://www.safer-networking.org/index.php?page=runalyzer) or msconfig.exe to remove the following autorun entries.

Entries named "ASDPLUGIN" and pointing to "<$SYSDIR>\dbaccess.exe -N".

Files:

Please use Windows Explorer or another file manager of your choice to locate and delete these files.

The file at "<$SYSDIR>\dbaccess.exe".
A file with an unknown location named "dbaccess.exe".
Make sure you set your file manager to display hidden and system files. If DerBiz uses rootkit technologies, use our RootAlyzer (http://forums.spybot.info/downloads.php?id=8) or our Total Commander anti-rootkit plugins (http://forums.spybot.info/downloads.php?id=3).
You will have to use a global search for files without a name specified. Be extra careful, because just the name might not be enough to identify files!

Registry:

You can use regedit.exe (included in Windows) to locate and delete these registry entries.

Delete the registry key "Launch DerBiz.com" at "HKEY_CURRENT_USER\RemoteAccess\Profile\".
Delete the registry key "ASDPLUGIN" at "HKEY_LOCAL_MACHINE\SOFTWARE\".
If DerBiz uses rootkit technologies, use our RegAlyzer (http://www.safer-networking.org/index.php?page=regalyzer), RootAlyzer (http://forums.spybot.info/downloads.php?id=8) or our Total Commander anti-rootkit plugins (http://forums.spybot.info/downloads.php?id=3).

Browser:

The following browser plugins or items can either be removed directly in your browser, or through the help of e.g. Spybot-S&D (http://www.safer-networking.org/index.php?page=spybotsd) or RunAlyzer (http://www.safer-networking.org/index.php?page=runalyzer).

Please check your bookmarks for links to "community.derbiz.com".

Final Words:

If neither Spybot-S&D nor self help did resolve the issue or you would prefer one on one help,
Please read these instructions (http://forums.spybot.info/showthread.php?t=288) before requesting assistance,
Then start your own thread in the Malware Removal Forum (http://forums.spybot.info/forumdisplay.php?f=22) where a volunteer analyst will advise you as soon as available.