Friday
2008-11-29, 22:19
The following instructions have been created to help you to get rid of "MSinstall" manually.
Use this guide at your own risk; software should usually be better suited to remove malware, since it is able to look deeper.
If this guide was helpful to you, please consider donating towards this site (http://www.safer-networking.org/index.php?page=donate).
Threat Details:
Removal Instructions:
Autorun:
Please use Spybot-S&D (http://www.safer-networking.org/index.php?page=spybotsd), RunAlyzer (http://www.safer-networking.org/index.php?page=runalyzer) or msconfig.exe to remove the following autorun entries.
Entries pointing to "C:\WINDOWS\System\msinstall\dlu32\dluca\dluca.exe /noconnect".
Installed Software List:
You can try to uninstall products with the names listed below; for items identified by other properties or to avoid malware getting active again on uninstallation, use Spybot-S&D (http://www.safer-networking.org/index.php?page=spybotsd) or RunAlyzer (http://www.safer-networking.org/index.php?page=runalyzer) to locate and get rid of these entries.
Products with a key that includes "dluca" in its name or properties.
Files:
Please use Windows Explorer or another file manager of your choice to locate and delete these files.
The file at "<$SYSDIR>\dluca-uninstall.EXE".
The file at "<$SYSDIR>\msinstall\dlu32\dluca\dluca.EXE".
A file with an unknown location named "dluca.exe".
Make sure you set your file manager to display hidden and system files. If MSinstall uses rootkit technologies, use our RootAlyzer (http://forums.spybot.info/downloads.php?id=8) or our Total Commander anti-rootkit plugins (http://forums.spybot.info/downloads.php?id=3).
You will have to use a global search for files without a name specified. Be extra careful, because just the name might not be enough to identify files!
Folders:
Please use Windows Explorer or another file manager of your choice to locate and delete these folders.
The directory at "<$SYSDIR>\msinstall\dlu32".
Make sure you set your file manager to display hidden and system files. If MSinstall uses rootkit technologies, use our RootAlyzer (http://forums.spybot.info/downloads.php?id=8) or our Total Commander anti-rootkit plugins (http://forums.spybot.info/downloads.php?id=3).
You will have to use a global search for files without a name specified. Be extra careful, because just the name might not be enough to identify folders!
Registry:
You can use regedit.exe (included in Windows) to locate and delete these registry entries.
Delete the registry key "dlu32" at "HKEY_CURRENT_USER\Software\MSinstall\".
Delete the registry key ".WINK" at "HKEY_CLASSES_ROOT\".
Delete the registry key "WINK File" at "HKEY_CLASSES_ROOT\".
Delete the registry key "application/x-WINK" at "HKEY_CLASSES_ROOT\MIME\Database\Content Type\".
Delete the registry value "application/x-WINK" at "HKEY_CURRENT_USER\Software\Netscape\Netscape Navigator\Suffixes\".
Delete the registry value "c:\windows\system\msinstall\dlu32\dluca\dluca.exe" at "HKEY_CURRENT_USER\Software\Netscape\Netscape Navigator\User Trusted External Applications\".
Delete the registry value "application/x-WINK" at "HKEY_CURRENT_USER\Software\Netscape\Netscape Navigator\Viewers\".
If MSinstall uses rootkit technologies, use our RegAlyzer (http://www.safer-networking.org/index.php?page=regalyzer), RootAlyzer (http://forums.spybot.info/downloads.php?id=8) or our Total Commander anti-rootkit plugins (http://forums.spybot.info/downloads.php?id=3).
Final Words:
If neither Spybot-S&D nor self help did resolve the issue or you would prefer one on one help,
Please read these instructions (http://forums.spybot.info/showthread.php?t=288) before requesting assistance,
Then start your own thread in the Malware Removal Forum (http://forums.spybot.info/forumdisplay.php?f=22) where a volunteer analyst will advise you as soon as available.
Use this guide at your own risk; software should usually be better suited to remove malware, since it is able to look deeper.
If this guide was helpful to you, please consider donating towards this site (http://www.safer-networking.org/index.php?page=donate).
Threat Details:
Removal Instructions:
Autorun:
Please use Spybot-S&D (http://www.safer-networking.org/index.php?page=spybotsd), RunAlyzer (http://www.safer-networking.org/index.php?page=runalyzer) or msconfig.exe to remove the following autorun entries.
Entries pointing to "C:\WINDOWS\System\msinstall\dlu32\dluca\dluca.exe /noconnect".
Installed Software List:
You can try to uninstall products with the names listed below; for items identified by other properties or to avoid malware getting active again on uninstallation, use Spybot-S&D (http://www.safer-networking.org/index.php?page=spybotsd) or RunAlyzer (http://www.safer-networking.org/index.php?page=runalyzer) to locate and get rid of these entries.
Products with a key that includes "dluca" in its name or properties.
Files:
Please use Windows Explorer or another file manager of your choice to locate and delete these files.
The file at "<$SYSDIR>\dluca-uninstall.EXE".
The file at "<$SYSDIR>\msinstall\dlu32\dluca\dluca.EXE".
A file with an unknown location named "dluca.exe".
Make sure you set your file manager to display hidden and system files. If MSinstall uses rootkit technologies, use our RootAlyzer (http://forums.spybot.info/downloads.php?id=8) or our Total Commander anti-rootkit plugins (http://forums.spybot.info/downloads.php?id=3).
You will have to use a global search for files without a name specified. Be extra careful, because just the name might not be enough to identify files!
Folders:
Please use Windows Explorer or another file manager of your choice to locate and delete these folders.
The directory at "<$SYSDIR>\msinstall\dlu32".
Make sure you set your file manager to display hidden and system files. If MSinstall uses rootkit technologies, use our RootAlyzer (http://forums.spybot.info/downloads.php?id=8) or our Total Commander anti-rootkit plugins (http://forums.spybot.info/downloads.php?id=3).
You will have to use a global search for files without a name specified. Be extra careful, because just the name might not be enough to identify folders!
Registry:
You can use regedit.exe (included in Windows) to locate and delete these registry entries.
Delete the registry key "dlu32" at "HKEY_CURRENT_USER\Software\MSinstall\".
Delete the registry key ".WINK" at "HKEY_CLASSES_ROOT\".
Delete the registry key "WINK File" at "HKEY_CLASSES_ROOT\".
Delete the registry key "application/x-WINK" at "HKEY_CLASSES_ROOT\MIME\Database\Content Type\".
Delete the registry value "application/x-WINK" at "HKEY_CURRENT_USER\Software\Netscape\Netscape Navigator\Suffixes\".
Delete the registry value "c:\windows\system\msinstall\dlu32\dluca\dluca.exe" at "HKEY_CURRENT_USER\Software\Netscape\Netscape Navigator\User Trusted External Applications\".
Delete the registry value "application/x-WINK" at "HKEY_CURRENT_USER\Software\Netscape\Netscape Navigator\Viewers\".
If MSinstall uses rootkit technologies, use our RegAlyzer (http://www.safer-networking.org/index.php?page=regalyzer), RootAlyzer (http://forums.spybot.info/downloads.php?id=8) or our Total Commander anti-rootkit plugins (http://forums.spybot.info/downloads.php?id=3).
Final Words:
If neither Spybot-S&D nor self help did resolve the issue or you would prefer one on one help,
Please read these instructions (http://forums.spybot.info/showthread.php?t=288) before requesting assistance,
Then start your own thread in the Malware Removal Forum (http://forums.spybot.info/forumdisplay.php?f=22) where a volunteer analyst will advise you as soon as available.