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View Full Version : Manual Removal Guide for QuizDialer



Friday
2008-11-29, 23:30
The following instructions have been created to help you to get rid of "QuizDialer" manually.
Use this guide at your own risk; software should usually be better suited to remove malware, since it is able to look deeper.

If this guide was helpful to you, please consider donating towards this site (http://www.safer-networking.org/index.php?page=donate).

Threat Details:

Categories:
dialer

Description:
Dialer for Germany, Austria, Australia, Spain, Switzerland, USA, Luxembourgh. Comes from a Quiz site. More info in german: http://www.trojaner-info.de/news/dialer_millionengewinnspiel.shtml
Privacy Statement:
"The connection to the Quiz server will be established on a secure internet connection. Your current line will be disconnected and a new connection will be made. This will be done completely without any troubles for you. For this connection, you'll be charged 1,86€ by the Deutsche Telekom AG per minute on your next bill. This connection guarantees a fast and save play."
Links (be careful!):

Website: http://www.platinumvisions.de/
Product: http://www.quizionaer.de/
Privacy: http://www.quizionaer.de/html/regeln2.html?tid=&PHPSESSID=891c3f4531d4e8615ac8a616ce756d23
Removal Instructions:

Desktop:

Please remove the following files from your desktop.
To check where they are pointing to, right-click them and choose "Properties" from the context menu appearing.

Shortcuts that include "QuizDialer\quiz" in the target they point to.
Shortcuts named "quiz0001.lnk" and pointing to "<$PROGRAMFILES>\Webdialer\quiz0012.exe".

Start Menu:

Please remove the following items from your start menu.
To check where they are pointing to, right-click them and choose "Properties" from the context menu appearing.

Items that include "QuizDialer\quiz" in the target they point to.
Items named "quiz0001.lnk" and pointing to "<$PROGRAMFILES>\Webdialer\quiz0012.exe".

Autorun:

Please use Spybot-S&D (http://www.safer-networking.org/index.php?page=spybotsd), RunAlyzer (http://www.safer-networking.org/index.php?page=runalyzer) or msconfig.exe to remove the following autorun entries.

Entries named "quiz0001".

Important: There are more autorun entries that cannot be safely described in simple words. Please use Spybot-S&D (http://www.safer-networking.org/index.php?page=spybotsd) to remove them.

Installed Software List:

You can try to uninstall products with the names listed below; for items identified by other properties or to avoid malware getting active again on uninstallation, use Spybot-S&D (http://www.safer-networking.org/index.php?page=spybotsd) or RunAlyzer (http://www.safer-networking.org/index.php?page=runalyzer) to locate and get rid of these entries.

Products with a key that includes "QuizDialer" in its name or properties.

Files:

Please use Windows Explorer or another file manager of your choice to locate and delete these files.

A file with an unknown location named "quiz0001.exe".
A file with an unknown location named "quiz0012.exe".
The file at "<$PROGRAMFILES>\Webdialer\quiz0012.exe".
Make sure you set your file manager to display hidden and system files. If QuizDialer uses rootkit technologies, use our RootAlyzer (http://forums.spybot.info/downloads.php?id=8) or our Total Commander anti-rootkit plugins (http://forums.spybot.info/downloads.php?id=3).
You will have to use a global search for files without a name specified. Be extra careful, because just the name might not be enough to identify files!

Folders:

Please use Windows Explorer or another file manager of your choice to locate and delete these folders.

The directory at "<$PROGRAMFILES>\QuizDialer".
Make sure you set your file manager to display hidden and system files. If QuizDialer uses rootkit technologies, use our RootAlyzer (http://forums.spybot.info/downloads.php?id=8) or our Total Commander anti-rootkit plugins (http://forums.spybot.info/downloads.php?id=3).
You will have to use a global search for files without a name specified. Be extra careful, because just the name might not be enough to identify folders!

Registry:

You can use regedit.exe (included in Windows) to locate and delete these registry entries.

Delete the registry key "QuizDialer" at "HKEY_CURRENT_USER\Software\".
Delete the registry key "QuizDialer" at "HKEY_CURRENT_USER\RemoteAccess\Profile\".
Delete the registry key "quiz0001" at "HKEY_CURRENT_USER\Software\Webdialer\".
Delete the registry value "QuizDialer" at "HKEY_CURRENT_USER\RemoteAccess\Addresses\".
If QuizDialer uses rootkit technologies, use our RegAlyzer (http://www.safer-networking.org/index.php?page=regalyzer), RootAlyzer (http://forums.spybot.info/downloads.php?id=8) or our Total Commander anti-rootkit plugins (http://forums.spybot.info/downloads.php?id=3).

Final Words:

If neither Spybot-S&D nor self help did resolve the issue or you would prefer one on one help,
Please read these instructions (http://forums.spybot.info/showthread.php?t=288) before requesting assistance,
Then start your own thread in the Malware Removal Forum (http://forums.spybot.info/forumdisplay.php?f=22) where a volunteer analyst will advise you as soon as available.