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View Full Version : Manual Removal Guide for Suggestor



Friday
2008-11-30, 15:32
The following instructions have been created to help you to get rid of "Suggestor" manually.
Use this guide at your own risk; software should usually be better suited to remove malware, since it is able to look deeper.

If this guide was helpful to you, please consider donating towards this site (http://www.safer-networking.org/index.php?page=donate).

Threat Details:

Categories:
adware

Description:
Suggestor installs a browser toolbar (BHO)
Removal Instructions:

Files:

Important: There are more files that cannot be safely described in simple words. Please use Spybot-S&D (http://www.safer-networking.org/index.php?page=spybotsd) to remove them.

Registry:

You can use regedit.exe (included in Windows) to locate and delete these registry entries.

Delete the registry key "{8BC199B4-330D-4009-AB9C-D55AC919DE8D}" at "HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\".
A key in HKEY_CLASSES_ROOT\ named "Bbatley.Swsf", plus associated values.
A key in HKEY_CLASSES_ROOT\ named "Bbatley.Swsf.1", plus associated values.
A key in HKEY_CLASSES_ROOT\ named "Bbatley.Zmtm", plus associated values.
A key in HKEY_CLASSES_ROOT\ named "Bbatley.Zmtm.1", plus associated values.
Delete the registry key "{65BD126C-9E4B-4371-911F-EE85CA17D52B}" at "HKEY_CLASSES_ROOT\CLSID\".
Delete the registry key "{8BC199B4-330D-4009-AB9C-D55AC919DE8D}" at "HKEY_CLASSES_ROOT\CLSID\".
Delete the registry key "{D8A7EB2E-2B43-4640-872D-BB1CD9FCAE59}" at "HKEY_CLASSES_ROOT\Interface\".
Delete the registry key "{3D9DE4F1-840E-4820-86CE-1EE96E11945A}" at "HKEY_CLASSES_ROOT\TypeLib\".
Delete the registry key "{8BC199B4-330D-4009-AB9C-D55AC919DE8D}" at "HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\".
If Suggestor uses rootkit technologies, use our RegAlyzer (http://www.safer-networking.org/index.php?page=regalyzer), RootAlyzer (http://forums.spybot.info/downloads.php?id=8) or our Total Commander anti-rootkit plugins (http://forums.spybot.info/downloads.php?id=3).

Final Words:

If neither Spybot-S&D nor self help did resolve the issue or you would prefer one on one help,
Please read these instructions (http://forums.spybot.info/showthread.php?t=288) before requesting assistance,
Then start your own thread in the Malware Removal Forum (http://forums.spybot.info/forumdisplay.php?f=22) where a volunteer analyst will advise you as soon as available.