Friday
2008-11-30, 15:36
The following instructions have been created to help you to get rid of "PCSpyKeylogger" manually.
Use this guide at your own risk; software should usually be better suited to remove malware, since it is able to look deeper.
If this guide was helpful to you, please consider donating towards this site (http://www.safer-networking.org/index.php?page=donate).
Threat Details:
Categories:
keylogger
Description:
PCSpyKeylogger tracks the user's surfing and working behaviour. PCSpyKeylogger creates autorun entries in the registry in order to be launched on each Windows startup. It records all keystrokes without user consent and thus makes it possible to spy on the user. It is able to block programs (especially anti-spy or anti-virus programs) from starting and it runs completely hidden.
Removal Instructions:
Desktop:
Please remove the following files from your desktop.
To check where they are pointing to, right-click them and choose "Properties" from the context menu appearing.
Shortcuts named "PC Spy Keylogger.lnk" and pointing to "<$PROGRAMFILES>\PSK\ToolKeylogger.exe".
Autorun:
Please use Spybot-S&D (http://www.safer-networking.org/index.php?page=spybotsd), RunAlyzer (http://www.safer-networking.org/index.php?page=runalyzer) or msconfig.exe to remove the following autorun entries.
Entries named "PC Spy Keylogger" and pointing to "<$PROGRAMFILES>\PSK\ToolKeylogger.exe".
Installed Software List:
You can try to uninstall products with the names listed below; for items identified by other properties or to avoid malware getting active again on uninstallation, use Spybot-S&D (http://www.safer-networking.org/index.php?page=spybotsd) or RunAlyzer (http://www.safer-networking.org/index.php?page=runalyzer) to locate and get rid of these entries.
Products that have a key or property named "PC Spy Keylogger_is1".
Files:
Please use Windows Explorer or another file manager of your choice to locate and delete these files.
The file at "<$PROGRAMFILES>\PSK\DLLs\ToolKeyloggerDLL.dll".
The file at "<$PROGRAMFILES>\PSK\DLLs\jmail.dll".
The file at "<$DESKTOP>\PC Spy Keylogger.lnk".
The file at "<$PROGRAMFILES>\PSK\Buy.url".
The file at "<$PROGRAMFILES>\PSK\Help.url".
The file at "<$PROGRAMFILES>\PSK\Home.url".
The file at "<$PROGRAMFILES>\PSK\ToolKeylogger.exe".
The file at "<$PROGRAMFILES>\PSK\ToolKeylogger.xml".
The file at "<$PROGRAMFILES>\PSK\unins000.dat".
The file at "<$PROGRAMFILES>\PSK\unins000.exe".
The file at "<$PROGRAMFILES>\PSK\DLLs\ToolKeyloggerDLL.Language".
The file at "<$PROGRAMFILES>\PSK\ToolKeylogger.language".
The file at "<$PROGRAMFILES>\PSK\Images\Application.gif".
The file at "<$PROGRAMFILES>\PSK\Images\BlockExe.gif".
The file at "<$PROGRAMFILES>\PSK\Images\Clipboard.gif".
The file at "<$PROGRAMFILES>\PSK\Images\Keystroke.gif".
The file at "<$PROGRAMFILES>\PSK\Images\Password.gif".
The file at "<$PROGRAMFILES>\PSK\Images\Screen.gif".
Make sure you set your file manager to display hidden and system files. If PCSpyKeylogger uses rootkit technologies, use our RootAlyzer (http://forums.spybot.info/downloads.php?id=8) or our Total Commander anti-rootkit plugins (http://forums.spybot.info/downloads.php?id=3).
You will have to use a global search for files without a name specified. Be extra careful, because just the name might not be enough to identify files!
Important: There are more files that cannot be safely described in simple words. Please use Spybot-S&D (http://www.safer-networking.org/index.php?page=spybotsd) to remove them.
Folders:
Please use Windows Explorer or another file manager of your choice to locate and delete these folders.
The directory at "<$PROGRAMFILES>\PSK".
The directory at "<$PROGRAMFILES>\PSK\Data".
The directory at "<$PROGRAMFILES>\PSK\Data\ToolKeylogger".
The directory at "<$PROGRAMFILES>\PSK\Data\ToolKeylogger\Log".
The directory at "<$PROGRAMFILES>\PSK\DLLs".
The directory at "<$PROGRAMFILES>\PSK\Images".
The directory at "<$COMMONPROGRAMS>\PC Spy Keylogger".
Make sure you set your file manager to display hidden and system files. If PCSpyKeylogger uses rootkit technologies, use our RootAlyzer (http://forums.spybot.info/downloads.php?id=8) or our Total Commander anti-rootkit plugins (http://forums.spybot.info/downloads.php?id=3).
You will have to use a global search for files without a name specified. Be extra careful, because just the name might not be enough to identify folders!
Registry:
You can use regedit.exe (included in Windows) to locate and delete these registry entries.
A key in HKEY_CLASSES_ROOT\ named "ToolKeyloggerDLL.Keyboard", plus associated values.
A key in HKEY_CLASSES_ROOT\ named "ToolKeyloggerDLL.Keyboard.1", plus associated values.
A key in HKEY_CLASSES_ROOT\ named "ToolKeyloggerDLL.Application", plus associated values.
A key in HKEY_CLASSES_ROOT\ named "ToolKeyloggerDLL.Application.1", plus associated values.
A key in HKEY_CLASSES_ROOT\ named "ToolKeyloggerDLL.BlockExe", plus associated values.
A key in HKEY_CLASSES_ROOT\ named "ToolKeyloggerDLL.BlockExe.1", plus associated values.
A key in HKEY_CLASSES_ROOT\ named "ToolKeyloggerDLL.Clipboard", plus associated values.
A key in HKEY_CLASSES_ROOT\ named "ToolKeyloggerDLL.Clipboard.1", plus associated values.
A key in HKEY_CLASSES_ROOT\ named "ToolKeyloggerDLL.Hotkey", plus associated values.
A key in HKEY_CLASSES_ROOT\ named "ToolKeyloggerDLL.Hotkey.1", plus associated values.
A key in HKEY_CLASSES_ROOT\ named "ToolKeyloggerDLL.LogToFTP", plus associated values.
A key in HKEY_CLASSES_ROOT\ named "ToolKeyloggerDLL.LogToFTP.1", plus associated values.
A key in HKEY_CLASSES_ROOT\ named "ToolKeyloggerDLL.LogToMail", plus associated values.
A key in HKEY_CLASSES_ROOT\ named "ToolKeyloggerDLL.LogToMail.1", plus associated values.
A key in HKEY_CLASSES_ROOT\ named "ToolKeyloggerDLL.Password", plus associated values.
A key in HKEY_CLASSES_ROOT\ named "ToolKeyloggerDLL.Password.1", plus associated values.
A key in HKEY_CLASSES_ROOT\ named "ToolKeyloggerDLL.Screen", plus associated values.
A key in HKEY_CLASSES_ROOT\ named "ToolKeyloggerDLL.Screen.1", plus associated values.
Delete the registry key "{4C4AB6B2-4BC3-494A-9232-5001E0793AC4}" at "HKEY_CLASSES_ROOT\TypeLib\".
A key in HKEY_CLASSES_ROOT\ named "ToolKeyloggerDLL.TaskList", plus associated values.
A key in HKEY_CLASSES_ROOT\ named "ToolKeyloggerDLL.TaskList.1", plus associated values.
If PCSpyKeylogger uses rootkit technologies, use our RegAlyzer (http://www.safer-networking.org/index.php?page=regalyzer), RootAlyzer (http://forums.spybot.info/downloads.php?id=8) or our Total Commander anti-rootkit plugins (http://forums.spybot.info/downloads.php?id=3).
Final Words:
If neither Spybot-S&D nor self help did resolve the issue or you would prefer one on one help,
Please read these instructions (http://forums.spybot.info/showthread.php?t=288) before requesting assistance,
Then start your own thread in the Malware Removal Forum (http://forums.spybot.info/forumdisplay.php?f=22) where a volunteer analyst will advise you as soon as available.
Use this guide at your own risk; software should usually be better suited to remove malware, since it is able to look deeper.
If this guide was helpful to you, please consider donating towards this site (http://www.safer-networking.org/index.php?page=donate).
Threat Details:
Categories:
keylogger
Description:
PCSpyKeylogger tracks the user's surfing and working behaviour. PCSpyKeylogger creates autorun entries in the registry in order to be launched on each Windows startup. It records all keystrokes without user consent and thus makes it possible to spy on the user. It is able to block programs (especially anti-spy or anti-virus programs) from starting and it runs completely hidden.
Removal Instructions:
Desktop:
Please remove the following files from your desktop.
To check where they are pointing to, right-click them and choose "Properties" from the context menu appearing.
Shortcuts named "PC Spy Keylogger.lnk" and pointing to "<$PROGRAMFILES>\PSK\ToolKeylogger.exe".
Autorun:
Please use Spybot-S&D (http://www.safer-networking.org/index.php?page=spybotsd), RunAlyzer (http://www.safer-networking.org/index.php?page=runalyzer) or msconfig.exe to remove the following autorun entries.
Entries named "PC Spy Keylogger" and pointing to "<$PROGRAMFILES>\PSK\ToolKeylogger.exe".
Installed Software List:
You can try to uninstall products with the names listed below; for items identified by other properties or to avoid malware getting active again on uninstallation, use Spybot-S&D (http://www.safer-networking.org/index.php?page=spybotsd) or RunAlyzer (http://www.safer-networking.org/index.php?page=runalyzer) to locate and get rid of these entries.
Products that have a key or property named "PC Spy Keylogger_is1".
Files:
Please use Windows Explorer or another file manager of your choice to locate and delete these files.
The file at "<$PROGRAMFILES>\PSK\DLLs\ToolKeyloggerDLL.dll".
The file at "<$PROGRAMFILES>\PSK\DLLs\jmail.dll".
The file at "<$DESKTOP>\PC Spy Keylogger.lnk".
The file at "<$PROGRAMFILES>\PSK\Buy.url".
The file at "<$PROGRAMFILES>\PSK\Help.url".
The file at "<$PROGRAMFILES>\PSK\Home.url".
The file at "<$PROGRAMFILES>\PSK\ToolKeylogger.exe".
The file at "<$PROGRAMFILES>\PSK\ToolKeylogger.xml".
The file at "<$PROGRAMFILES>\PSK\unins000.dat".
The file at "<$PROGRAMFILES>\PSK\unins000.exe".
The file at "<$PROGRAMFILES>\PSK\DLLs\ToolKeyloggerDLL.Language".
The file at "<$PROGRAMFILES>\PSK\ToolKeylogger.language".
The file at "<$PROGRAMFILES>\PSK\Images\Application.gif".
The file at "<$PROGRAMFILES>\PSK\Images\BlockExe.gif".
The file at "<$PROGRAMFILES>\PSK\Images\Clipboard.gif".
The file at "<$PROGRAMFILES>\PSK\Images\Keystroke.gif".
The file at "<$PROGRAMFILES>\PSK\Images\Password.gif".
The file at "<$PROGRAMFILES>\PSK\Images\Screen.gif".
Make sure you set your file manager to display hidden and system files. If PCSpyKeylogger uses rootkit technologies, use our RootAlyzer (http://forums.spybot.info/downloads.php?id=8) or our Total Commander anti-rootkit plugins (http://forums.spybot.info/downloads.php?id=3).
You will have to use a global search for files without a name specified. Be extra careful, because just the name might not be enough to identify files!
Important: There are more files that cannot be safely described in simple words. Please use Spybot-S&D (http://www.safer-networking.org/index.php?page=spybotsd) to remove them.
Folders:
Please use Windows Explorer or another file manager of your choice to locate and delete these folders.
The directory at "<$PROGRAMFILES>\PSK".
The directory at "<$PROGRAMFILES>\PSK\Data".
The directory at "<$PROGRAMFILES>\PSK\Data\ToolKeylogger".
The directory at "<$PROGRAMFILES>\PSK\Data\ToolKeylogger\Log".
The directory at "<$PROGRAMFILES>\PSK\DLLs".
The directory at "<$PROGRAMFILES>\PSK\Images".
The directory at "<$COMMONPROGRAMS>\PC Spy Keylogger".
Make sure you set your file manager to display hidden and system files. If PCSpyKeylogger uses rootkit technologies, use our RootAlyzer (http://forums.spybot.info/downloads.php?id=8) or our Total Commander anti-rootkit plugins (http://forums.spybot.info/downloads.php?id=3).
You will have to use a global search for files without a name specified. Be extra careful, because just the name might not be enough to identify folders!
Registry:
You can use regedit.exe (included in Windows) to locate and delete these registry entries.
A key in HKEY_CLASSES_ROOT\ named "ToolKeyloggerDLL.Keyboard", plus associated values.
A key in HKEY_CLASSES_ROOT\ named "ToolKeyloggerDLL.Keyboard.1", plus associated values.
A key in HKEY_CLASSES_ROOT\ named "ToolKeyloggerDLL.Application", plus associated values.
A key in HKEY_CLASSES_ROOT\ named "ToolKeyloggerDLL.Application.1", plus associated values.
A key in HKEY_CLASSES_ROOT\ named "ToolKeyloggerDLL.BlockExe", plus associated values.
A key in HKEY_CLASSES_ROOT\ named "ToolKeyloggerDLL.BlockExe.1", plus associated values.
A key in HKEY_CLASSES_ROOT\ named "ToolKeyloggerDLL.Clipboard", plus associated values.
A key in HKEY_CLASSES_ROOT\ named "ToolKeyloggerDLL.Clipboard.1", plus associated values.
A key in HKEY_CLASSES_ROOT\ named "ToolKeyloggerDLL.Hotkey", plus associated values.
A key in HKEY_CLASSES_ROOT\ named "ToolKeyloggerDLL.Hotkey.1", plus associated values.
A key in HKEY_CLASSES_ROOT\ named "ToolKeyloggerDLL.LogToFTP", plus associated values.
A key in HKEY_CLASSES_ROOT\ named "ToolKeyloggerDLL.LogToFTP.1", plus associated values.
A key in HKEY_CLASSES_ROOT\ named "ToolKeyloggerDLL.LogToMail", plus associated values.
A key in HKEY_CLASSES_ROOT\ named "ToolKeyloggerDLL.LogToMail.1", plus associated values.
A key in HKEY_CLASSES_ROOT\ named "ToolKeyloggerDLL.Password", plus associated values.
A key in HKEY_CLASSES_ROOT\ named "ToolKeyloggerDLL.Password.1", plus associated values.
A key in HKEY_CLASSES_ROOT\ named "ToolKeyloggerDLL.Screen", plus associated values.
A key in HKEY_CLASSES_ROOT\ named "ToolKeyloggerDLL.Screen.1", plus associated values.
Delete the registry key "{4C4AB6B2-4BC3-494A-9232-5001E0793AC4}" at "HKEY_CLASSES_ROOT\TypeLib\".
A key in HKEY_CLASSES_ROOT\ named "ToolKeyloggerDLL.TaskList", plus associated values.
A key in HKEY_CLASSES_ROOT\ named "ToolKeyloggerDLL.TaskList.1", plus associated values.
If PCSpyKeylogger uses rootkit technologies, use our RegAlyzer (http://www.safer-networking.org/index.php?page=regalyzer), RootAlyzer (http://forums.spybot.info/downloads.php?id=8) or our Total Commander anti-rootkit plugins (http://forums.spybot.info/downloads.php?id=3).
Final Words:
If neither Spybot-S&D nor self help did resolve the issue or you would prefer one on one help,
Please read these instructions (http://forums.spybot.info/showthread.php?t=288) before requesting assistance,
Then start your own thread in the Malware Removal Forum (http://forums.spybot.info/forumdisplay.php?f=22) where a volunteer analyst will advise you as soon as available.