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View Full Version : Manual Removal Guide for Powered Keylogger



Friday
2008-11-30, 15:36
The following instructions have been created to help you to get rid of "Powered Keylogger" manually.
Use this guide at your own risk; software should usually be better suited to remove malware, since it is able to look deeper.

If this guide was helpful to you, please consider donating towards this site (http://www.safer-networking.org/index.php?page=donate).

Threat Details:

Categories:
keylogger

Description:
Powered Keylogger runs silently in the background of the operating system and tracks the user's surfing and working behaviour.
Removal Instructions:

Start Menu:

Please remove the following items from your start menu.
To check where they are pointing to, right-click them and choose "Properties" from the context menu appearing.

Items named "Powered Keylogger.lnk" and pointing to "<$WINDIR>\msk\msk.exe".
Items named "Powered Keylogger.lnk" and pointing to "<$WINDIR>\msk\*.exe".
Items named "Uninstall Powered Keylogger.lnk" and pointing to "<$WINDIR>\msk\unins000.exe".
Items named "Eltima Customer Care Center.lnk" and pointing to "<$WINDIR>\msk\CustomerCareCenter.url".
Items named "Other Eltima products.lnk" and pointing to "<$WINDIR>\msk\ProductsMap.url".
Items named "Powered Keylogger homepage.lnk" and pointing to "<$WINDIR>\msk\HomePage.url".

Files:

Please use Windows Explorer or another file manager of your choice to locate and delete these files.

The file at "<$WINDIR>\aeege\mail.flt".
The file at "<$WINDIR>\aeege\msk.exe".
The file at "<$WINDIR>\aeege\pkm.chm".
The file at "<$WINDIR>\aeege\PKMailer.exe".
The file at "<$WINDIR>\aeege\PKTrainer.exe".
The file at "<$WINDIR>\aeege\unins000.exe".
The file at "<$WINDIR>\aeege\web.flt".
The file at "<$WINDIR>\baeege".
The file at "<$WINDIR>\iaeege".
The file at "<$WINDIR>\klaeege".
The file at "<$WINDIR>\oaeege".
The file at "<$SYSDIR>\drivers\aeege.sys".
The file at "<$WINDIR>\msk\CustomerCareCenter.url".
The file at "<$WINDIR>\msk\HomePage.url".
The file at "<$WINDIR>\msk\mail.flt".
The file at "<$WINDIR>\msk\msk.exe".
The file at "<$WINDIR>\msk\msk.ini".
The file at "<$WINDIR>\msk\PKMailer.exe".
The file at "<$WINDIR>\msk\ProductsMap.url".
The file at "<$WINDIR>\msk\web.flt".
Make sure you set your file manager to display hidden and system files. If Powered Keylogger uses rootkit technologies, use our RootAlyzer (http://forums.spybot.info/downloads.php?id=8) or our Total Commander anti-rootkit plugins (http://forums.spybot.info/downloads.php?id=3).
You will have to use a global search for files without a name specified. Be extra careful, because just the name might not be enough to identify files!

Important: There are more files that cannot be safely described in simple words. Please use Spybot-S&D (http://www.safer-networking.org/index.php?page=spybotsd) to remove them.

Folders:

Please use Windows Explorer or another file manager of your choice to locate and delete these folders.

The directory at "<$WINDIR>\aeege".
The directory at "<$COMMONPROGRAMS>\Eltima Software".
The directory at "<$COMMONPROGRAMS>\Eltima Software\Powered Keylogger".
The directory at "<$COMMONPROGRAMS>\Eltima Software\Powered Keylogger\Helpful resources".
The directory at "<$WINDIR>\msk".
Make sure you set your file manager to display hidden and system files. If Powered Keylogger uses rootkit technologies, use our RootAlyzer (http://forums.spybot.info/downloads.php?id=8) or our Total Commander anti-rootkit plugins (http://forums.spybot.info/downloads.php?id=3).
You will have to use a global search for files without a name specified. Be extra careful, because just the name might not be enough to identify folders!

Registry:

You can use regedit.exe (included in Windows) to locate and delete these registry entries.

Delete the registry key "aeege" at "HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Services\".
Delete the registry key "aeege" at "HKEY_LOCAL_MACHINE\SYSTEM\ControlSet002\Services\".
Delete the registry key "aeege" at "HKEY_LOCAL_MACHINE\SYSTEM\ControlSet003\Services\".
Delete the registry key "Powered Keylogger" at "HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\MenuOrder\Start Menu\Programs\Eltima Software\".
Delete the registry key "{572A8CEB-A9B6-A091-B396-39B3B8E46379}" at "HKEY_CLASSES_ROOT\CLSID\".
If Powered Keylogger uses rootkit technologies, use our RegAlyzer (http://www.safer-networking.org/index.php?page=regalyzer), RootAlyzer (http://forums.spybot.info/downloads.php?id=8) or our Total Commander anti-rootkit plugins (http://forums.spybot.info/downloads.php?id=3).

Final Words:

If neither Spybot-S&D nor self help did resolve the issue or you would prefer one on one help,
Please read these instructions (http://forums.spybot.info/showthread.php?t=288) before requesting assistance,
Then start your own thread in the Malware Removal Forum (http://forums.spybot.info/forumdisplay.php?f=22) where a volunteer analyst will advise you as soon as available.