Friday
2008-11-30, 14:55
The following instructions have been created to help you to get rid of "Accoona" manually.
Use this guide at your own risk; software should usually be better suited to remove malware, since it is able to look deeper.
If this guide was helpful to you, please consider donating towards this site (http://www.safer-networking.org/index.php?page=donate).
Threat Details:
Categories:
pups
Description:
This program installs an IE toolbar and changes the start page without user consent. During installation there is no possibility to choose a directory, the program does not have a visible uninstaller. Executing the installer manually removes the toolbar, but some files will not be removed.
The toolbar is supposed to work like a search engine. And it in fact does find some good results but as soon as the user clicks on a link it connects to another URL for a short time before it finally goes to the desired page.
Removal Instructions:
Installed Software List:
You can try to uninstall products with the names listed below; for items identified by other properties or to avoid malware getting active again on uninstallation, use Spybot-S&D (http://www.safer-networking.org/index.php?page=spybotsd) or RunAlyzer (http://www.safer-networking.org/index.php?page=runalyzer) to locate and get rid of these entries.
Products that have a key or property named "Accoona Toolbar".
Files:
Please use Windows Explorer or another file manager of your choice to locate and delete these files.
The file at "<$PROGRAMFILES>\Accoona\quiesce.exe".
The file at "<$PROGRAMFILES>\Accoona\showbar.exe".
The file at "<$PROGRAMFILES>\Accoona\tbquiesce.exe".
The file at "<$PROGRAMFILES>\Accoona\UNWISE.EXE".
The file at "<$WINDIR>\acc1.txt".
The file at "<$WINDIR>\ncc1.txt".
A file with an unknown location named "atoolbar200001.exe".
Make sure you set your file manager to display hidden and system files. If Accoona uses rootkit technologies, use our RootAlyzer (http://forums.spybot.info/downloads.php?id=8) or our Total Commander anti-rootkit plugins (http://forums.spybot.info/downloads.php?id=3).
You will have to use a global search for files without a name specified. Be extra careful, because just the name might not be enough to identify files!
Folders:
Please use Windows Explorer or another file manager of your choice to locate and delete these folders.
The directory at "C:\Program Files\Accoona".
The directory at "<$PROGRAMFILES>\Accoona".
Make sure you set your file manager to display hidden and system files. If Accoona uses rootkit technologies, use our RootAlyzer (http://forums.spybot.info/downloads.php?id=8) or our Total Commander anti-rootkit plugins (http://forums.spybot.info/downloads.php?id=3).
You will have to use a global search for files without a name specified. Be extra careful, because just the name might not be enough to identify folders!
Registry:
You can use regedit.exe (included in Windows) to locate and delete these registry entries.
Delete the registry key "{364B6276-C6C1-40B6-A6D7-6C48871FD707}" at "HKEY_CLASSES_ROOT\CLSID\".
Delete the registry key "{7ED983C3-FAAC-400C-BBD4-F519D74FF188}" at "HKEY_CLASSES_ROOT\Interface\".
Delete the registry key "{21F022C8-C045-4555-8A90-651E6A3DC6C6}" at "HKEY_CLASSES_ROOT\TypeLib\".
Delete the registry key "Accoona" at "HKEY_LOCAL_MACHINE\SOFTWARE\".
Delete the registry value "{364B6276-C6C1-40B6-A6D7-6C48871FD707}" at "HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Toolbar\".
A key in HKEY_CLASSES_ROOT\ named "ABar.ABarBand", plus associated values.
A key in HKEY_CLASSES_ROOT\ named "ABar.ABarBand.1", plus associated values.
If Accoona uses rootkit technologies, use our RegAlyzer (http://www.safer-networking.org/index.php?page=regalyzer), RootAlyzer (http://forums.spybot.info/downloads.php?id=8) or our Total Commander anti-rootkit plugins (http://forums.spybot.info/downloads.php?id=3).
Final Words:
If neither Spybot-S&D nor self help did resolve the issue or you would prefer one on one help,
Please read these instructions (http://forums.spybot.info/showthread.php?t=288) before requesting assistance,
Then start your own thread in the Malware Removal Forum (http://forums.spybot.info/forumdisplay.php?f=22) where a volunteer analyst will advise you as soon as available.
Use this guide at your own risk; software should usually be better suited to remove malware, since it is able to look deeper.
If this guide was helpful to you, please consider donating towards this site (http://www.safer-networking.org/index.php?page=donate).
Threat Details:
Categories:
pups
Description:
This program installs an IE toolbar and changes the start page without user consent. During installation there is no possibility to choose a directory, the program does not have a visible uninstaller. Executing the installer manually removes the toolbar, but some files will not be removed.
The toolbar is supposed to work like a search engine. And it in fact does find some good results but as soon as the user clicks on a link it connects to another URL for a short time before it finally goes to the desired page.
Removal Instructions:
Installed Software List:
You can try to uninstall products with the names listed below; for items identified by other properties or to avoid malware getting active again on uninstallation, use Spybot-S&D (http://www.safer-networking.org/index.php?page=spybotsd) or RunAlyzer (http://www.safer-networking.org/index.php?page=runalyzer) to locate and get rid of these entries.
Products that have a key or property named "Accoona Toolbar".
Files:
Please use Windows Explorer or another file manager of your choice to locate and delete these files.
The file at "<$PROGRAMFILES>\Accoona\quiesce.exe".
The file at "<$PROGRAMFILES>\Accoona\showbar.exe".
The file at "<$PROGRAMFILES>\Accoona\tbquiesce.exe".
The file at "<$PROGRAMFILES>\Accoona\UNWISE.EXE".
The file at "<$WINDIR>\acc1.txt".
The file at "<$WINDIR>\ncc1.txt".
A file with an unknown location named "atoolbar200001.exe".
Make sure you set your file manager to display hidden and system files. If Accoona uses rootkit technologies, use our RootAlyzer (http://forums.spybot.info/downloads.php?id=8) or our Total Commander anti-rootkit plugins (http://forums.spybot.info/downloads.php?id=3).
You will have to use a global search for files without a name specified. Be extra careful, because just the name might not be enough to identify files!
Folders:
Please use Windows Explorer or another file manager of your choice to locate and delete these folders.
The directory at "C:\Program Files\Accoona".
The directory at "<$PROGRAMFILES>\Accoona".
Make sure you set your file manager to display hidden and system files. If Accoona uses rootkit technologies, use our RootAlyzer (http://forums.spybot.info/downloads.php?id=8) or our Total Commander anti-rootkit plugins (http://forums.spybot.info/downloads.php?id=3).
You will have to use a global search for files without a name specified. Be extra careful, because just the name might not be enough to identify folders!
Registry:
You can use regedit.exe (included in Windows) to locate and delete these registry entries.
Delete the registry key "{364B6276-C6C1-40B6-A6D7-6C48871FD707}" at "HKEY_CLASSES_ROOT\CLSID\".
Delete the registry key "{7ED983C3-FAAC-400C-BBD4-F519D74FF188}" at "HKEY_CLASSES_ROOT\Interface\".
Delete the registry key "{21F022C8-C045-4555-8A90-651E6A3DC6C6}" at "HKEY_CLASSES_ROOT\TypeLib\".
Delete the registry key "Accoona" at "HKEY_LOCAL_MACHINE\SOFTWARE\".
Delete the registry value "{364B6276-C6C1-40B6-A6D7-6C48871FD707}" at "HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Toolbar\".
A key in HKEY_CLASSES_ROOT\ named "ABar.ABarBand", plus associated values.
A key in HKEY_CLASSES_ROOT\ named "ABar.ABarBand.1", plus associated values.
If Accoona uses rootkit technologies, use our RegAlyzer (http://www.safer-networking.org/index.php?page=regalyzer), RootAlyzer (http://forums.spybot.info/downloads.php?id=8) or our Total Commander anti-rootkit plugins (http://forums.spybot.info/downloads.php?id=3).
Final Words:
If neither Spybot-S&D nor self help did resolve the issue or you would prefer one on one help,
Please read these instructions (http://forums.spybot.info/showthread.php?t=288) before requesting assistance,
Then start your own thread in the Malware Removal Forum (http://forums.spybot.info/forumdisplay.php?f=22) where a volunteer analyst will advise you as soon as available.