Friday
2008-11-30, 15:55
The following instructions have been created to help you to get rid of "AlertSpy" manually.
Use this guide at your own risk; software should usually be better suited to remove malware, since it is able to look deeper.
If this guide was helpful to you, please consider donating towards this site (http://www.safer-networking.org/index.php?page=donate).
Threat Details:
Categories:
pups
Description:
When it is installed it detects a lot of entrys which are false positives. When the user wants to solve these problems he has to buy a licence.
Supposed Functionality:
supposed antspyware solution.
Removal Instructions:
Installed Software List:
You can try to uninstall products with the names listed below; for items identified by other properties or to avoid malware getting active again on uninstallation, use Spybot-S&D (http://www.safer-networking.org/index.php?page=spybotsd) or RunAlyzer (http://www.safer-networking.org/index.php?page=runalyzer) to locate and get rid of these entries.
Products that have a key or property named "AlertSpy".
Files:
Please use Windows Explorer or another file manager of your choice to locate and delete these files.
The file at "<$PROGRAMS>\AlertSpy\AlertSpy.lnk".
The file at "<$PROGRAMS>\AlertSpy\Uninstall.lnk".
The file at "<$PROGRAMS>\AlertSpy\Website.lnk".
The file at "<$PROGRAMFILES>\AlertSpy\AlertSpy.exe".
The file at "<$PROGRAMFILES>\AlertSpy\AlertSpy.url".
The file at "<$PROGRAMFILES>\AlertSpy\Logs\debug.log".
The file at "<$PROGRAMFILES>\AlertSpy\Logs\ObjectsFound.log".
The file at "<$PROGRAMFILES>\AlertSpy\SpyWares\processes.txt".
The file at "<$PROGRAMFILES>\AlertSpy\SpyWares\spydb.exe".
The file at "<$PROGRAMFILES>\AlertSpy\SpyWares\version.txt".
The file at "<$PROGRAMFILES>\AlertSpy\SpyWares\AdRoar\description.html".
The file at "<$PROGRAMFILES>\AlertSpy\SpyWares\AdRoar\files.txt".
The file at "<$PROGRAMFILES>\AlertSpy\SpyWares\AdRoar\filespaths.txt".
The file at "<$PROGRAMFILES>\AlertSpy\SpyWares\AdRoar\fixedregistry.txt".
The file at "<$PROGRAMFILES>\AlertSpy\SpyWares\AdRoar\processes.txt".
The file at "<$PROGRAMFILES>\AlertSpy\SpyWares\Alexa Related\description.html".
The file at "<$PROGRAMFILES>\AlertSpy\SpyWares\Alexa Related\fixedregistry.txt".
The file at "<$PROGRAMFILES>\AlertSpy\SpyWares\BroadcastPC\description.html".
The file at "<$PROGRAMFILES>\AlertSpy\SpyWares\BroadcastPC\files.txt".
The file at "<$PROGRAMFILES>\AlertSpy\SpyWares\BroadcastPC\filespaths.txt".
The file at "<$PROGRAMFILES>\AlertSpy\SpyWares\BroadcastPC\fixedregistry.txt".
The file at "<$PROGRAMFILES>\AlertSpy\SpyWares\BroadcastPC\processes.txt".
The file at "<$PROGRAMFILES>\AlertSpy\SpyWares\Browser Hijack\helper.dll".
The file at "<$PROGRAMFILES>\AlertSpy\SpyWares\Cookies\description.html".
The file at "<$PROGRAMFILES>\AlertSpy\SpyWares\Cookies\files.txt".
The file at "<$PROGRAMFILES>\AlertSpy\SpyWares\Cookies\filespaths.txt".
The file at "<$PROGRAMFILES>\AlertSpy\SpyWares\Cookies\fixedfiles.txt".
The file at "<$PROGRAMFILES>\AlertSpy\SpyWares\Cydoor\description.html".
The file at "<$PROGRAMFILES>\AlertSpy\SpyWares\Cydoor\fixedfiles.txt".
The file at "<$PROGRAMFILES>\AlertSpy\SpyWares\Cydoor\fixedregistry.txt".
The file at "<$PROGRAMFILES>\AlertSpy\SpyWares\Cydoor\processes.txt".
The file at "<$PROGRAMFILES>\AlertSpy\SpyWares\Cydoor\registry.txt".
The file at "<$PROGRAMFILES>\AlertSpy\SpyWares\Cydoor\registrypaths.txt".
The file at "<$PROGRAMFILES>\AlertSpy\SpyWares\eAcceleration\description.html".
The file at "<$PROGRAMFILES>\AlertSpy\SpyWares\eAcceleration\fixedregistry.txt".
The file at "<$PROGRAMFILES>\AlertSpy\SpyWares\eUniverse\cookies.txt".
The file at "<$PROGRAMFILES>\AlertSpy\SpyWares\eUniverse\description.html".
The file at "<$PROGRAMFILES>\AlertSpy\SpyWares\eUniverse\files.txt".
The file at "<$PROGRAMFILES>\AlertSpy\SpyWares\eUniverse\filespaths.txt".
The file at "<$PROGRAMFILES>\AlertSpy\SpyWares\eUniverse\fixedregistry.txt".
The file at "<$PROGRAMFILES>\AlertSpy\SpyWares\eUniverse\processes.txt".
The file at "<$PROGRAMFILES>\AlertSpy\SpyWares\FSG\description.html".
The file at "<$PROGRAMFILES>\AlertSpy\SpyWares\FSG\fixedfiles.txt".
The file at "<$PROGRAMFILES>\AlertSpy\SpyWares\FSG\processes.txt".
The file at "<$PROGRAMFILES>\AlertSpy\SpyWares\GAIN\cookies.txt".
The file at "<$PROGRAMFILES>\AlertSpy\SpyWares\GAIN\description.html".
The file at "<$PROGRAMFILES>\AlertSpy\SpyWares\GAIN\fixedfiles.txt".
The file at "<$PROGRAMFILES>\AlertSpy\SpyWares\GAIN\fixedregistry.txt".
The file at "<$PROGRAMFILES>\AlertSpy\SpyWares\GAIN\processes.txt".
The file at "<$PROGRAMFILES>\AlertSpy\SpyWares\HuntBar\description.html".
The file at "<$PROGRAMFILES>\AlertSpy\SpyWares\HuntBar\fixedfiles.txt".
The file at "<$PROGRAMFILES>\AlertSpy\SpyWares\HuntBar\fixedregistry.txt".
The file at "<$PROGRAMFILES>\AlertSpy\SpyWares\HuntBar\processes.txt".
The file at "<$PROGRAMFILES>\AlertSpy\SpyWares\IBIS Toolbar\description.html".
The file at "<$PROGRAMFILES>\AlertSpy\SpyWares\IBIS Toolbar\files.txt".
The file at "<$PROGRAMFILES>\AlertSpy\SpyWares\IBIS Toolbar\filespaths.txt".
The file at "<$PROGRAMFILES>\AlertSpy\SpyWares\IBIS Toolbar\fixedregistry.txt".
The file at "<$PROGRAMFILES>\AlertSpy\SpyWares\IBIS Toolbar\processes.txt".
The file at "<$PROGRAMFILES>\AlertSpy\SpyWares\Keen<$Key>\.PerfectNav\cookies.txt".
The file at "<$PROGRAMFILES>\AlertSpy\SpyWares\Keen<$Key>\.PerfectNav\description.html".
The file at "<$PROGRAMFILES>\AlertSpy\SpyWares\Keen<$Key>\.PerfectNav\fixedregistry.txt".
The file at "<$PROGRAMFILES>\AlertSpy\SpyWares\MarketScore\cookies.txt".
The file at "<$PROGRAMFILES>\AlertSpy\SpyWares\MarketScore\description.html".
The file at "<$PROGRAMFILES>\AlertSpy\SpyWares\MarketScore\fixedfiles.txt".
The file at "<$PROGRAMFILES>\AlertSpy\SpyWares\MarketScore\fixedregistry.txt".
The file at "<$PROGRAMFILES>\AlertSpy\SpyWares\MarketScore\processes.txt".
The file at "<$PROGRAMFILES>\AlertSpy\SpyWares\New.Net\description.html".
The file at "<$PROGRAMFILES>\AlertSpy\SpyWares\New.Net\files.txt".
The file at "<$PROGRAMFILES>\AlertSpy\SpyWares\New.Net\filespaths.txt".
The file at "<$PROGRAMFILES>\AlertSpy\SpyWares\New.Net\fixedregistry.txt".
The file at "<$PROGRAMFILES>\AlertSpy\SpyWares\New.Net\processes.txt".
The file at "<$PROGRAMFILES>\AlertSpy\SpyWares\New.Net\providers.txt".
The file at "<$PROGRAMFILES>\AlertSpy\SpyWares\New.Net\uninstallers.txt".
The file at "<$PROGRAMFILES>\AlertSpy\SpyWares\StartNow.HyperBar\description.html".
The file at "<$PROGRAMFILES>\AlertSpy\SpyWares\StartNow.HyperBar\fixedfiles.txt".
The file at "<$PROGRAMFILES>\AlertSpy\SpyWares\StartNow.HyperBar\fixedregistry.txt".
The file at "<$PROGRAMFILES>\AlertSpy\SpyWares\TopMoxie(WebSavings)\description.html".
The file at "<$PROGRAMFILES>\AlertSpy\SpyWares\TopMoxie(WebSavings)\files.txt".
The file at "<$PROGRAMFILES>\AlertSpy\SpyWares\TopMoxie(WebSavings)\filespaths.txt".
The file at "<$PROGRAMFILES>\AlertSpy\SpyWares\TopMoxie(WebSavings)\fixedregistry.txt".
The file at "<$PROGRAMFILES>\AlertSpy\SpyWares\TopMoxie(WebSavings)\processes.txt".
The file at "<$PROGRAMFILES>\AlertSpy\SpyWares\TV Media\description.html".
The file at "<$PROGRAMFILES>\AlertSpy\SpyWares\TV Media\files.txt".
The file at "<$PROGRAMFILES>\AlertSpy\SpyWares\TV Media\filespaths.txt".
The file at "<$PROGRAMFILES>\AlertSpy\SpyWares\TV Media\fixedregistry.txt".
The file at "<$PROGRAMFILES>\AlertSpy\SpyWares\TV Media\processes.txt".
The file at "<$PROGRAMFILES>\AlertSpy\SpyWares\Twain-Tech\description.html".
The file at "<$PROGRAMFILES>\AlertSpy\SpyWares\Twain-Tech\files.txt".
The file at "<$PROGRAMFILES>\AlertSpy\SpyWares\Twain-Tech\filespaths.txt".
The file at "<$PROGRAMFILES>\AlertSpy\SpyWares\Twain-Tech\fixedregistry.txt".
The file at "<$PROGRAMFILES>\AlertSpy\SpyWares\Twain-Tech\processes.txt".
The file at "<$PROGRAMFILES>\AlertSpy\SpyWares\VX2\description.html".
The file at "<$PROGRAMFILES>\AlertSpy\SpyWares\VX2\files.txt".
The file at "<$PROGRAMFILES>\AlertSpy\SpyWares\VX2\fixedregistry.txt".
The file at "<$PROGRAMFILES>\AlertSpy\SpyWares\VX2\processes.txt".
The file at "<$PROGRAMFILES>\AlertSpy\SpyWares\WebHancer\description.html".
The file at "<$PROGRAMFILES>\AlertSpy\SpyWares\WebHancer\files.txt".
The file at "<$PROGRAMFILES>\AlertSpy\SpyWares\WebHancer\filespaths.txt".
The file at "<$PROGRAMFILES>\AlertSpy\SpyWares\WebHancer\fixedregistry.txt".
The file at "<$PROGRAMFILES>\AlertSpy\SpyWares\WebHancer\processes.txt".
The file at "<$PROGRAMFILES>\AlertSpy\SpyWares\WebHancer\providers.txt".
The file at "<$PROGRAMFILES>\AlertSpy\SpyWares\WebSearchToolbar\description.html".
The file at "<$PROGRAMFILES>\AlertSpy\SpyWares\WebSearchToolbar\files.txt".
The file at "<$PROGRAMFILES>\AlertSpy\SpyWares\WebSearchToolbar\filespaths.txt".
The file at "<$PROGRAMFILES>\AlertSpy\SpyWares\WebSearchToolbar\fixedregistry.txt".
The file at "<$PROGRAMFILES>\AlertSpy\SpyWares\WebSearchToolbar\processes.txt".
The file at "<$DESKTOP>\AlertSpy.lnk".
Make sure you set your file manager to display hidden and system files. If AlertSpy uses rootkit technologies, use our RootAlyzer (http://forums.spybot.info/downloads.php?id=8) or our Total Commander anti-rootkit plugins (http://forums.spybot.info/downloads.php?id=3).
You will have to use a global search for files without a name specified. Be extra careful, because just the name might not be enough to identify files!
Important: There are more files that cannot be safely described in simple words. Please use Spybot-S&D (http://www.safer-networking.org/index.php?page=spybotsd) to remove them.
Folders:
Please use Windows Explorer or another file manager of your choice to locate and delete these folders.
The directory at "<$PROGRAMS>\AlertSpy".
The directory at "<$PROGRAMFILES>\AlertSpy".
The directory at "<$PROGRAMFILES>\AlertSpy\Logs".
The directory at "<$PROGRAMFILES>\AlertSpy\SpyWares".
The directory at "<$PROGRAMFILES>\AlertSpy\SpyWares\AdRoar".
The directory at "<$PROGRAMFILES>\AlertSpy\SpyWares\Alexa Related".
The directory at "<$PROGRAMFILES>\AlertSpy\SpyWares\BroadcastPC".
The directory at "<$PROGRAMFILES>\AlertSpy\SpyWares\Browser Hijack".
The directory at "<$PROGRAMFILES>\AlertSpy\SpyWares\Cookies".
The directory at "<$PROGRAMFILES>\AlertSpy\SpyWares\Cydoor".
The directory at "<$PROGRAMFILES>\AlertSpy\SpyWares\eAcceleration".
The directory at "<$PROGRAMFILES>\AlertSpy\SpyWares\eUniverse".
The directory at "<$PROGRAMFILES>\AlertSpy\SpyWares\FSG".
The directory at "<$PROGRAMFILES>\AlertSpy\SpyWares\GAIN".
The directory at "<$PROGRAMFILES>\AlertSpy\SpyWares\HuntBar".
The directory at "<$PROGRAMFILES>\AlertSpy\SpyWares\IBIS Toolbar".
The directory at "<$PROGRAMFILES>\AlertSpy\SpyWares\Keen<$Key>\.PerfectNav".
The directory at "<$PROGRAMFILES>\AlertSpy\SpyWares\MarketScore".
The directory at "<$PROGRAMFILES>\AlertSpy\SpyWares\New.Net".
The directory at "<$PROGRAMFILES>\AlertSpy\SpyWares\StartNow.HyperBar".
The directory at "<$PROGRAMFILES>\AlertSpy\SpyWares\TopMoxie(WebSavings)".
The directory at "<$PROGRAMFILES>\AlertSpy\SpyWares\TV Media".
The directory at "<$PROGRAMFILES>\AlertSpy\SpyWares\Twain-Tech".
The directory at "<$PROGRAMFILES>\AlertSpy\SpyWares\VX2".
The directory at "<$PROGRAMFILES>\AlertSpy\SpyWares\WebHancer".
The directory at "<$PROGRAMFILES>\AlertSpy\SpyWares\WebSearchToolbar".
Make sure you set your file manager to display hidden and system files. If AlertSpy uses rootkit technologies, use our RootAlyzer (http://forums.spybot.info/downloads.php?id=8) or our Total Commander anti-rootkit plugins (http://forums.spybot.info/downloads.php?id=3).
You will have to use a global search for files without a name specified. Be extra careful, because just the name might not be enough to identify folders!
Registry:
You can use regedit.exe (included in Windows) to locate and delete these registry entries.
Delete the registry key "AlertSpy" at "HKEY_CURRENT_USER\Software\Local AppWizard-Generated Applications\".
Delete the registry key "AlertSpy" at "HKEY_LOCAL_MACHINE\SOFTWARE\Mandel Enterprises\".
Delete the registry key "AlertSpy.exe" at "HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\App Paths\".
If AlertSpy uses rootkit technologies, use our RegAlyzer (http://www.safer-networking.org/index.php?page=regalyzer), RootAlyzer (http://forums.spybot.info/downloads.php?id=8) or our Total Commander anti-rootkit plugins (http://forums.spybot.info/downloads.php?id=3).
Final Words:
If neither Spybot-S&D nor self help did resolve the issue or you would prefer one on one help,
Please read these instructions (http://forums.spybot.info/showthread.php?t=288) before requesting assistance,
Then start your own thread in the Malware Removal Forum (http://forums.spybot.info/forumdisplay.php?f=22) where a volunteer analyst will advise you as soon as available.
Use this guide at your own risk; software should usually be better suited to remove malware, since it is able to look deeper.
If this guide was helpful to you, please consider donating towards this site (http://www.safer-networking.org/index.php?page=donate).
Threat Details:
Categories:
pups
Description:
When it is installed it detects a lot of entrys which are false positives. When the user wants to solve these problems he has to buy a licence.
Supposed Functionality:
supposed antspyware solution.
Removal Instructions:
Installed Software List:
You can try to uninstall products with the names listed below; for items identified by other properties or to avoid malware getting active again on uninstallation, use Spybot-S&D (http://www.safer-networking.org/index.php?page=spybotsd) or RunAlyzer (http://www.safer-networking.org/index.php?page=runalyzer) to locate and get rid of these entries.
Products that have a key or property named "AlertSpy".
Files:
Please use Windows Explorer or another file manager of your choice to locate and delete these files.
The file at "<$PROGRAMS>\AlertSpy\AlertSpy.lnk".
The file at "<$PROGRAMS>\AlertSpy\Uninstall.lnk".
The file at "<$PROGRAMS>\AlertSpy\Website.lnk".
The file at "<$PROGRAMFILES>\AlertSpy\AlertSpy.exe".
The file at "<$PROGRAMFILES>\AlertSpy\AlertSpy.url".
The file at "<$PROGRAMFILES>\AlertSpy\Logs\debug.log".
The file at "<$PROGRAMFILES>\AlertSpy\Logs\ObjectsFound.log".
The file at "<$PROGRAMFILES>\AlertSpy\SpyWares\processes.txt".
The file at "<$PROGRAMFILES>\AlertSpy\SpyWares\spydb.exe".
The file at "<$PROGRAMFILES>\AlertSpy\SpyWares\version.txt".
The file at "<$PROGRAMFILES>\AlertSpy\SpyWares\AdRoar\description.html".
The file at "<$PROGRAMFILES>\AlertSpy\SpyWares\AdRoar\files.txt".
The file at "<$PROGRAMFILES>\AlertSpy\SpyWares\AdRoar\filespaths.txt".
The file at "<$PROGRAMFILES>\AlertSpy\SpyWares\AdRoar\fixedregistry.txt".
The file at "<$PROGRAMFILES>\AlertSpy\SpyWares\AdRoar\processes.txt".
The file at "<$PROGRAMFILES>\AlertSpy\SpyWares\Alexa Related\description.html".
The file at "<$PROGRAMFILES>\AlertSpy\SpyWares\Alexa Related\fixedregistry.txt".
The file at "<$PROGRAMFILES>\AlertSpy\SpyWares\BroadcastPC\description.html".
The file at "<$PROGRAMFILES>\AlertSpy\SpyWares\BroadcastPC\files.txt".
The file at "<$PROGRAMFILES>\AlertSpy\SpyWares\BroadcastPC\filespaths.txt".
The file at "<$PROGRAMFILES>\AlertSpy\SpyWares\BroadcastPC\fixedregistry.txt".
The file at "<$PROGRAMFILES>\AlertSpy\SpyWares\BroadcastPC\processes.txt".
The file at "<$PROGRAMFILES>\AlertSpy\SpyWares\Browser Hijack\helper.dll".
The file at "<$PROGRAMFILES>\AlertSpy\SpyWares\Cookies\description.html".
The file at "<$PROGRAMFILES>\AlertSpy\SpyWares\Cookies\files.txt".
The file at "<$PROGRAMFILES>\AlertSpy\SpyWares\Cookies\filespaths.txt".
The file at "<$PROGRAMFILES>\AlertSpy\SpyWares\Cookies\fixedfiles.txt".
The file at "<$PROGRAMFILES>\AlertSpy\SpyWares\Cydoor\description.html".
The file at "<$PROGRAMFILES>\AlertSpy\SpyWares\Cydoor\fixedfiles.txt".
The file at "<$PROGRAMFILES>\AlertSpy\SpyWares\Cydoor\fixedregistry.txt".
The file at "<$PROGRAMFILES>\AlertSpy\SpyWares\Cydoor\processes.txt".
The file at "<$PROGRAMFILES>\AlertSpy\SpyWares\Cydoor\registry.txt".
The file at "<$PROGRAMFILES>\AlertSpy\SpyWares\Cydoor\registrypaths.txt".
The file at "<$PROGRAMFILES>\AlertSpy\SpyWares\eAcceleration\description.html".
The file at "<$PROGRAMFILES>\AlertSpy\SpyWares\eAcceleration\fixedregistry.txt".
The file at "<$PROGRAMFILES>\AlertSpy\SpyWares\eUniverse\cookies.txt".
The file at "<$PROGRAMFILES>\AlertSpy\SpyWares\eUniverse\description.html".
The file at "<$PROGRAMFILES>\AlertSpy\SpyWares\eUniverse\files.txt".
The file at "<$PROGRAMFILES>\AlertSpy\SpyWares\eUniverse\filespaths.txt".
The file at "<$PROGRAMFILES>\AlertSpy\SpyWares\eUniverse\fixedregistry.txt".
The file at "<$PROGRAMFILES>\AlertSpy\SpyWares\eUniverse\processes.txt".
The file at "<$PROGRAMFILES>\AlertSpy\SpyWares\FSG\description.html".
The file at "<$PROGRAMFILES>\AlertSpy\SpyWares\FSG\fixedfiles.txt".
The file at "<$PROGRAMFILES>\AlertSpy\SpyWares\FSG\processes.txt".
The file at "<$PROGRAMFILES>\AlertSpy\SpyWares\GAIN\cookies.txt".
The file at "<$PROGRAMFILES>\AlertSpy\SpyWares\GAIN\description.html".
The file at "<$PROGRAMFILES>\AlertSpy\SpyWares\GAIN\fixedfiles.txt".
The file at "<$PROGRAMFILES>\AlertSpy\SpyWares\GAIN\fixedregistry.txt".
The file at "<$PROGRAMFILES>\AlertSpy\SpyWares\GAIN\processes.txt".
The file at "<$PROGRAMFILES>\AlertSpy\SpyWares\HuntBar\description.html".
The file at "<$PROGRAMFILES>\AlertSpy\SpyWares\HuntBar\fixedfiles.txt".
The file at "<$PROGRAMFILES>\AlertSpy\SpyWares\HuntBar\fixedregistry.txt".
The file at "<$PROGRAMFILES>\AlertSpy\SpyWares\HuntBar\processes.txt".
The file at "<$PROGRAMFILES>\AlertSpy\SpyWares\IBIS Toolbar\description.html".
The file at "<$PROGRAMFILES>\AlertSpy\SpyWares\IBIS Toolbar\files.txt".
The file at "<$PROGRAMFILES>\AlertSpy\SpyWares\IBIS Toolbar\filespaths.txt".
The file at "<$PROGRAMFILES>\AlertSpy\SpyWares\IBIS Toolbar\fixedregistry.txt".
The file at "<$PROGRAMFILES>\AlertSpy\SpyWares\IBIS Toolbar\processes.txt".
The file at "<$PROGRAMFILES>\AlertSpy\SpyWares\Keen<$Key>\.PerfectNav\cookies.txt".
The file at "<$PROGRAMFILES>\AlertSpy\SpyWares\Keen<$Key>\.PerfectNav\description.html".
The file at "<$PROGRAMFILES>\AlertSpy\SpyWares\Keen<$Key>\.PerfectNav\fixedregistry.txt".
The file at "<$PROGRAMFILES>\AlertSpy\SpyWares\MarketScore\cookies.txt".
The file at "<$PROGRAMFILES>\AlertSpy\SpyWares\MarketScore\description.html".
The file at "<$PROGRAMFILES>\AlertSpy\SpyWares\MarketScore\fixedfiles.txt".
The file at "<$PROGRAMFILES>\AlertSpy\SpyWares\MarketScore\fixedregistry.txt".
The file at "<$PROGRAMFILES>\AlertSpy\SpyWares\MarketScore\processes.txt".
The file at "<$PROGRAMFILES>\AlertSpy\SpyWares\New.Net\description.html".
The file at "<$PROGRAMFILES>\AlertSpy\SpyWares\New.Net\files.txt".
The file at "<$PROGRAMFILES>\AlertSpy\SpyWares\New.Net\filespaths.txt".
The file at "<$PROGRAMFILES>\AlertSpy\SpyWares\New.Net\fixedregistry.txt".
The file at "<$PROGRAMFILES>\AlertSpy\SpyWares\New.Net\processes.txt".
The file at "<$PROGRAMFILES>\AlertSpy\SpyWares\New.Net\providers.txt".
The file at "<$PROGRAMFILES>\AlertSpy\SpyWares\New.Net\uninstallers.txt".
The file at "<$PROGRAMFILES>\AlertSpy\SpyWares\StartNow.HyperBar\description.html".
The file at "<$PROGRAMFILES>\AlertSpy\SpyWares\StartNow.HyperBar\fixedfiles.txt".
The file at "<$PROGRAMFILES>\AlertSpy\SpyWares\StartNow.HyperBar\fixedregistry.txt".
The file at "<$PROGRAMFILES>\AlertSpy\SpyWares\TopMoxie(WebSavings)\description.html".
The file at "<$PROGRAMFILES>\AlertSpy\SpyWares\TopMoxie(WebSavings)\files.txt".
The file at "<$PROGRAMFILES>\AlertSpy\SpyWares\TopMoxie(WebSavings)\filespaths.txt".
The file at "<$PROGRAMFILES>\AlertSpy\SpyWares\TopMoxie(WebSavings)\fixedregistry.txt".
The file at "<$PROGRAMFILES>\AlertSpy\SpyWares\TopMoxie(WebSavings)\processes.txt".
The file at "<$PROGRAMFILES>\AlertSpy\SpyWares\TV Media\description.html".
The file at "<$PROGRAMFILES>\AlertSpy\SpyWares\TV Media\files.txt".
The file at "<$PROGRAMFILES>\AlertSpy\SpyWares\TV Media\filespaths.txt".
The file at "<$PROGRAMFILES>\AlertSpy\SpyWares\TV Media\fixedregistry.txt".
The file at "<$PROGRAMFILES>\AlertSpy\SpyWares\TV Media\processes.txt".
The file at "<$PROGRAMFILES>\AlertSpy\SpyWares\Twain-Tech\description.html".
The file at "<$PROGRAMFILES>\AlertSpy\SpyWares\Twain-Tech\files.txt".
The file at "<$PROGRAMFILES>\AlertSpy\SpyWares\Twain-Tech\filespaths.txt".
The file at "<$PROGRAMFILES>\AlertSpy\SpyWares\Twain-Tech\fixedregistry.txt".
The file at "<$PROGRAMFILES>\AlertSpy\SpyWares\Twain-Tech\processes.txt".
The file at "<$PROGRAMFILES>\AlertSpy\SpyWares\VX2\description.html".
The file at "<$PROGRAMFILES>\AlertSpy\SpyWares\VX2\files.txt".
The file at "<$PROGRAMFILES>\AlertSpy\SpyWares\VX2\fixedregistry.txt".
The file at "<$PROGRAMFILES>\AlertSpy\SpyWares\VX2\processes.txt".
The file at "<$PROGRAMFILES>\AlertSpy\SpyWares\WebHancer\description.html".
The file at "<$PROGRAMFILES>\AlertSpy\SpyWares\WebHancer\files.txt".
The file at "<$PROGRAMFILES>\AlertSpy\SpyWares\WebHancer\filespaths.txt".
The file at "<$PROGRAMFILES>\AlertSpy\SpyWares\WebHancer\fixedregistry.txt".
The file at "<$PROGRAMFILES>\AlertSpy\SpyWares\WebHancer\processes.txt".
The file at "<$PROGRAMFILES>\AlertSpy\SpyWares\WebHancer\providers.txt".
The file at "<$PROGRAMFILES>\AlertSpy\SpyWares\WebSearchToolbar\description.html".
The file at "<$PROGRAMFILES>\AlertSpy\SpyWares\WebSearchToolbar\files.txt".
The file at "<$PROGRAMFILES>\AlertSpy\SpyWares\WebSearchToolbar\filespaths.txt".
The file at "<$PROGRAMFILES>\AlertSpy\SpyWares\WebSearchToolbar\fixedregistry.txt".
The file at "<$PROGRAMFILES>\AlertSpy\SpyWares\WebSearchToolbar\processes.txt".
The file at "<$DESKTOP>\AlertSpy.lnk".
Make sure you set your file manager to display hidden and system files. If AlertSpy uses rootkit technologies, use our RootAlyzer (http://forums.spybot.info/downloads.php?id=8) or our Total Commander anti-rootkit plugins (http://forums.spybot.info/downloads.php?id=3).
You will have to use a global search for files without a name specified. Be extra careful, because just the name might not be enough to identify files!
Important: There are more files that cannot be safely described in simple words. Please use Spybot-S&D (http://www.safer-networking.org/index.php?page=spybotsd) to remove them.
Folders:
Please use Windows Explorer or another file manager of your choice to locate and delete these folders.
The directory at "<$PROGRAMS>\AlertSpy".
The directory at "<$PROGRAMFILES>\AlertSpy".
The directory at "<$PROGRAMFILES>\AlertSpy\Logs".
The directory at "<$PROGRAMFILES>\AlertSpy\SpyWares".
The directory at "<$PROGRAMFILES>\AlertSpy\SpyWares\AdRoar".
The directory at "<$PROGRAMFILES>\AlertSpy\SpyWares\Alexa Related".
The directory at "<$PROGRAMFILES>\AlertSpy\SpyWares\BroadcastPC".
The directory at "<$PROGRAMFILES>\AlertSpy\SpyWares\Browser Hijack".
The directory at "<$PROGRAMFILES>\AlertSpy\SpyWares\Cookies".
The directory at "<$PROGRAMFILES>\AlertSpy\SpyWares\Cydoor".
The directory at "<$PROGRAMFILES>\AlertSpy\SpyWares\eAcceleration".
The directory at "<$PROGRAMFILES>\AlertSpy\SpyWares\eUniverse".
The directory at "<$PROGRAMFILES>\AlertSpy\SpyWares\FSG".
The directory at "<$PROGRAMFILES>\AlertSpy\SpyWares\GAIN".
The directory at "<$PROGRAMFILES>\AlertSpy\SpyWares\HuntBar".
The directory at "<$PROGRAMFILES>\AlertSpy\SpyWares\IBIS Toolbar".
The directory at "<$PROGRAMFILES>\AlertSpy\SpyWares\Keen<$Key>\.PerfectNav".
The directory at "<$PROGRAMFILES>\AlertSpy\SpyWares\MarketScore".
The directory at "<$PROGRAMFILES>\AlertSpy\SpyWares\New.Net".
The directory at "<$PROGRAMFILES>\AlertSpy\SpyWares\StartNow.HyperBar".
The directory at "<$PROGRAMFILES>\AlertSpy\SpyWares\TopMoxie(WebSavings)".
The directory at "<$PROGRAMFILES>\AlertSpy\SpyWares\TV Media".
The directory at "<$PROGRAMFILES>\AlertSpy\SpyWares\Twain-Tech".
The directory at "<$PROGRAMFILES>\AlertSpy\SpyWares\VX2".
The directory at "<$PROGRAMFILES>\AlertSpy\SpyWares\WebHancer".
The directory at "<$PROGRAMFILES>\AlertSpy\SpyWares\WebSearchToolbar".
Make sure you set your file manager to display hidden and system files. If AlertSpy uses rootkit technologies, use our RootAlyzer (http://forums.spybot.info/downloads.php?id=8) or our Total Commander anti-rootkit plugins (http://forums.spybot.info/downloads.php?id=3).
You will have to use a global search for files without a name specified. Be extra careful, because just the name might not be enough to identify folders!
Registry:
You can use regedit.exe (included in Windows) to locate and delete these registry entries.
Delete the registry key "AlertSpy" at "HKEY_CURRENT_USER\Software\Local AppWizard-Generated Applications\".
Delete the registry key "AlertSpy" at "HKEY_LOCAL_MACHINE\SOFTWARE\Mandel Enterprises\".
Delete the registry key "AlertSpy.exe" at "HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\App Paths\".
If AlertSpy uses rootkit technologies, use our RegAlyzer (http://www.safer-networking.org/index.php?page=regalyzer), RootAlyzer (http://forums.spybot.info/downloads.php?id=8) or our Total Commander anti-rootkit plugins (http://forums.spybot.info/downloads.php?id=3).
Final Words:
If neither Spybot-S&D nor self help did resolve the issue or you would prefer one on one help,
Please read these instructions (http://forums.spybot.info/showthread.php?t=288) before requesting assistance,
Then start your own thread in the Malware Removal Forum (http://forums.spybot.info/forumdisplay.php?f=22) where a volunteer analyst will advise you as soon as available.