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View Full Version : Manual Removal Guide for Network Monitor



Friday
2008-11-30, 14:56
The following instructions have been created to help you to get rid of "Network Monitor" manually.
Use this guide at your own risk; software should usually be better suited to remove malware, since it is able to look deeper.

If this guide was helpful to you, please consider donating towards this site (http://www.safer-networking.org/index.php?page=donate).

Threat Details:

Categories:
pups

Description:
Gets installed through the command service. Is installed without userīs permission as service and runs in the background. Creates domains.txt and log.txt
Supposed Functionality:
N/A
Privacy Statement:
N/A
Removal Instructions:

Installed Software List:

You can try to uninstall products with the names listed below; for items identified by other properties or to avoid malware getting active again on uninstallation, use Spybot-S&D (http://www.safer-networking.org/index.php?page=spybotsd) or RunAlyzer (http://www.safer-networking.org/index.php?page=runalyzer) to locate and get rid of these entries.

Products that have a key or property named "{A394E835-C8D6-4B4B-884B-D2709059F3BE}".

Files:

Please use Windows Explorer or another file manager of your choice to locate and delete these files.

The file at "<$PROGRAMFILES>\Network Monitor\netmon.exe".
The file at "<$APPDATA>\NetMon\domains.txt".
The file at "<$APPDATA>\NetMon\log.txt".
The file at "<$WINDIR>\uninstall_nmon.vbs".
The file at "<$WINDIR>\uninstall_nmon.vbs".
A file with an unknown location named "netmon.exe".
Make sure you set your file manager to display hidden and system files. If Network Monitor uses rootkit technologies, use our RootAlyzer (http://forums.spybot.info/downloads.php?id=8) or our Total Commander anti-rootkit plugins (http://forums.spybot.info/downloads.php?id=3).
You will have to use a global search for files without a name specified. Be extra careful, because just the name might not be enough to identify files!

Folders:

Please use Windows Explorer or another file manager of your choice to locate and delete these folders.

The directory at "<$APPDATA>\NetMon".
The directory at "<$PROGRAMFILES>\Network Monitor".
Make sure you set your file manager to display hidden and system files. If Network Monitor uses rootkit technologies, use our RootAlyzer (http://forums.spybot.info/downloads.php?id=8) or our Total Commander anti-rootkit plugins (http://forums.spybot.info/downloads.php?id=3).
You will have to use a global search for files without a name specified. Be extra careful, because just the name might not be enough to identify folders!

Registry:

You can use regedit.exe (included in Windows) to locate and delete these registry entries.

Delete the registry key "Network Monitor" at "HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Services\".
Delete the registry key "Network Monitor" at "HKEY_LOCAL_MACHINE\SYSTEM\ControlSet002\Services\".
Delete the registry key "Network Monitor" at "HKEY_LOCAL_MACHINE\SYSTEM\ControlSet003\Services\".
Delete the registry key "Network Monitor" at "HKEY_LOCAL_MACHINE\SYSTEM\ControlSet004\Services\".
Delete the registry key "Network Monitor" at "HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\".
If Network Monitor uses rootkit technologies, use our RegAlyzer (http://www.safer-networking.org/index.php?page=regalyzer), RootAlyzer (http://forums.spybot.info/downloads.php?id=8) or our Total Commander anti-rootkit plugins (http://forums.spybot.info/downloads.php?id=3).

Final Words:

If neither Spybot-S&D nor self help did resolve the issue or you would prefer one on one help,
Please read these instructions (http://forums.spybot.info/showthread.php?t=288) before requesting assistance,
Then start your own thread in the Malware Removal Forum (http://forums.spybot.info/forumdisplay.php?f=22) where a volunteer analyst will advise you as soon as available.