Virtumonde and Smitfraud Infection

[furball]

HELP PLEASE!!
I have been invaded by above viruses, have run SPybot three times but they still keep appearing, this is my first visit here and have read sticky and disabled Teatimer(hopefully). I am not all that computer literate and have read some of the replies to fixes and didn't have a clue what half of them meant!!!:sad:
My windows update has been disabled too and cannot get it reactivated.
I have currently got AVG Free 8.0 which picked up continual Trojans but am still in a right old mess!!:lip::mad:
Run Hijack this here is the log:
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 08:27:03, on 05/12/2008
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16735)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Adobe\Photoshop Elements 4.0\PhotoshopElementsFileAgent.exe
C:\WINDOWS\Explorer.EXE
C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
C:\Acer\Empowering Technology\admServ.exe
C:\WINDOWS\system32\igfxtray.exe
C:\WINDOWS\system32\hkcmd.exe
C:\Program Files\Kontiki\KService.exe
C:\Program Files\Common Files\LightScribe\LSSrvc.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\PROGRA~1\AVG\AVG8\avgrsx.exe
C:\Acer\Empowering Technology\eRecovery\Monitor.exe
C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe
C:\Acer\Empowering Technology\admtray.exe
C:\Program Files\Nero\Nero8\Nero BackItUp\NBService.exe
C:\WINDOWS\system32\rundll32.exe
C:\Acer\Empowering Technology\ePower\ePower_DMC.exe
C:\PROGRA~1\LAUNCH~1\LManager.exe
C:\WINDOWS\system32\oodag.exe
C:\Program Files\Kontiki\KHost.exe
C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
C:\Program Files\Hewlett-Packard\PhotoSmart\Photo Imaging\Hpi_Monitor.exe
C:\Program Files\Hewlett-Packard\PhotoSmart\HP Share-to-Web\hpgs2wnd.exe
C:\WINDOWS\system32\IoctlSvc.exe
C:\Program Files\Java\jre1.6.0_07\bin\jusched.exe
C:\PROGRA~1\HEWLET~1\PHOTOS~1\HPSHAR~1\hpgs2wnf.exe
C:\Program Files\Adobe\Photoshop Elements 4.0\apdproxy.exe
C:\WINDOWS\system32\igfxext.exe
C:\WINDOWS\system32\igfxsrvc.exe
C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
C:\WINDOWS\system32\svchost.exe
C:\PROGRA~1\AVG\AVG8\avgtray.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Program Files\TuneUp Utilities 2007\MemOptimizer.exe
C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\Program Files\HP\Digital Imaging\bin\hpqimzone.exe
C:\Program Files\HP\Digital Imaging\bin\hpqnrs08.exe
C:\WINDOWS\system32\wscntfy.exe
C:\WINDOWS\system32\wbem\unsecapp.exe
C:\Program Files\HP\Digital Imaging\bin\hpqSTE08.exe
C:\WINDOWS\system32\HPZipm12.exe
C:\WINDOWS\system32\HPZinw12.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLLoginProxy.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.co.uk/ig?sourceid=navclient&ie=UTF-8&hl=en&source=iglk
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R3 - URLSearchHook: &Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - (no file)
O1 - Hosts: HP4BA0F1 HP001CC44BA0F1
O3 - Toolbar: Acer eDataSecurity Management - {5CBE3B7C-1E47-477e-A7DD-396DB0476E29} - C:\WINDOWS\system32\eDStoolbar.dll
O3 - Toolbar: Windows Live Toolbar - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\Windows Live Toolbar\msntb.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll
O4 - HKLM\..\Run: [igfxtray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [igfxhkcmd] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [LaunchApp] Alaunch
O4 - HKLM\..\Run: [SkyTel] SkyTel.EXE
O4 - HKLM\..\Run: [Alcmtr] ALCMTR.EXE
O4 - HKLM\..\Run: [AzMixerSel] C:\Program Files\Realtek\InstallShield\AzMixerSel.exe
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [RemoteControl] "C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe"
O4 - HKLM\..\Run: [ADMTray.exe] "C:\Acer\Empowering Technology\admtray.exe"
O4 - HKLM\..\Run: [BluetoothAuthenticationAgent] rundll32.exe bthprops.cpl,,BluetoothAuthenticationAgent
O4 - HKLM\..\Run: [IMJPMIG8.1] "C:\WINDOWS\IME\imjp8_1\IMJPMIG.EXE" /Spoil /RemAdvDef /Migration32
O4 - HKLM\..\Run: [MSPY2002] C:\WINDOWS\system32\IME\PINTLGNT\ImScInst.exe /SYNC
O4 - HKLM\..\Run: [ePower_DMC] C:\Acer\Empowering Technology\ePower\ePower_DMC.exe
O4 - HKLM\..\Run: [Acer ePower Management] C:\Acer\Empowering Technology\ePower\Acer ePower Management.exe boot
O4 - HKLM\..\Run: [LManager] C:\PROGRA~1\LAUNCH~1\LManager.exe
O4 - HKLM\..\Run: [eRecoveryService] C:\Acer\Empowering Technology\eRecovery\Monitor.exe
O4 - HKLM\..\Run: [4oD] "C:\Program Files\Kontiki\KHost.exe" -all
O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
O4 - HKLM\..\Run: [CXMon] "C:\Program Files\Hewlett-Packard\PhotoSmart\Photo Imaging\Hpi_Monitor.exe"
O4 - HKLM\..\Run: [Share-to-Web Namespace Daemon] C:\Program Files\Hewlett-Packard\PhotoSmart\HP Share-to-Web\hpgs2wnd.exe
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_07\bin\jusched.exe"
O4 - HKLM\..\Run: [Adobe Photo Downloader] "C:\Program Files\Adobe\Photoshop Elements 4.0\apdproxy.exe"
O4 - HKLM\..\Run: [NeroFilterCheck] C:\Program Files\Common Files\Nero\Lib\NeroCheck.exe
O4 - HKLM\..\Run: [NBKeyScan] "C:\Program Files\Nero\Nero8\Nero BackItUp\NBKeyScan.exe"
O4 - HKLM\..\Run: [AVG8_TRAY] C:\PROGRA~1\AVG\AVG8\avgtray.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
O4 - HKCU\..\Run: [TuneUp MemOptimizer] "C:\Program Files\TuneUp Utilities 2007\MemOptimizer.exe" autostart
O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
O4 - HKUS\S-1-5-18\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'Default user')
O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
O4 - Global Startup: HP Photosmart Premier Fast Start.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqthb08.exe
O8 - Extra context menu item: &Windows Live Search - res://C:\Program Files\Windows Live Toolbar\msntb.dll/search.htm
O8 - Extra context menu item: Add to Windows &Live Favorites - http://favorites.live.com/quickadd.aspx
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\OFFICE11\EXCEL.EXE/3000
O8 - Extra context menu item: Open in new background tab - res://C:\Program Files\Windows Live Toolbar\Components\en-gb\msntabres.dll.mui/229?9c2534b78714478b9db8be5b8b950b91
O8 - Extra context menu item: Open in new foreground tab - res://C:\Program Files\Windows Live Toolbar\Components\en-gb\msntabres.dll.mui/230?9c2534b78714478b9db8be5b8b950b91
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O9 - Extra button: Blog This - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files\Windows Live\Writer\WriterBrowserExtension.dll
O9 - Extra 'Tools' menuitem: &Blog This in Windows Live Writer - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files\Windows Live\Writer\WriterBrowserExtension.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\OFFICE11\REFIEBAR.DLL
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files\AVG\AVG8\avgpp.dll
O20 - AppInit_DLLs: ,avgrsstx.dll cxtkld.dll
O23 - Service: Adobe Active File Monitor V4 (AdobeActiveFileMonitor4.0) - Unknown owner - C:\Program Files\Adobe\Photoshop Elements 4.0\PhotoshopElementsFileAgent.exe
O23 - Service: AVG Free8 WatchDog (avg8wd) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
O23 - Service: AdminWorks Agent X6 (AWService) - Avocent Inc. - C:\Acer\Empowering Technology\admServ.exe
O23 - Service: Intel(R) PROSet/Wireless Event Log (EvtEng) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: HP Port Resolver - Hewlett-Packard Company - C:\WINDOWS\system32\spool\drivers\w32x86\3\HPBPRO.EXE
O23 - Service: HP Status Server - Hewlett-Packard Company - C:\WINDOWS\system32\spool\drivers\w32x86\3\HPBOID.EXE
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
O23 - Service: KService - Kontiki Inc. - C:\Program Files\Kontiki\KService.exe
O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - C:\Program Files\Common Files\LightScribe\LSSrvc.exe
O23 - Service: Nero BackItUp Scheduler 3 - Nero AG - C:\Program Files\Nero\Nero8\Nero BackItUp\NBService.exe
O23 - Service: NMIndexingService - Nero AG - C:\Program Files\Common Files\Nero\Lib\NMIndexingService.exe
O23 - Service: O&O Defrag - O&O Software GmbH - C:\WINDOWS\system32\oodag.exe
O23 - Service: PLFlash DeviceIoControl Service - Prolific Technology Inc. - C:\WINDOWS\system32\IoctlSvc.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
O23 - Service: Intel(R) PROSet/Wireless Registry Service (RegSrvc) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
O23 - Service: Remote Packet Capture Protocol v.0 (experimental) (rpcapd) - CACE Technologies - C:\Program Files\WinPcap\rpcapd.exe
O23 - Service: Intel(R) PROSet/Wireless Service (S24EventMonitor) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe

--
End of file - 11219 bytes

[pskelley]

Welcome to Safer Networking, I wish to be sure you have viewed and understand this information.
"BEFORE you POST" (READ this Procedure before Requesting Assistance) http://forums.spybot.info/showthread.php?t=288
All advice given is taken at your own risk.
Please make sure you have read this information so we are on the same page.

Make sure you read and follow the directions, anything else will slow the process and waste both of our time. I suggest you keep this computer offline except when troubleshooting, the junk may download more. If you have any tool I use, delete it and download it new from the link I provide. Read and follow the directions carefully, the tools will not work unless you do.
The junk can be tough to remove, so do not expect fast or easy.

1) Any idea what this is >> O1 - Hosts: HP4BA0F1 HP001CC44BA0F1

2) Post an uninstall list: Open Hijackthis.
Click the "Open the Misc Tools" section Button.
Click the "Open Uninstall Manager" Button.
Click the "Save list..." Button.
Save it to your desktop. Copy and paste the contents into your reply.
Image: http://img.bleepingcomputer.com/tutorials/hijackthis/uninstall-man.jpg

3) We need first to disable TeaTimer that it doesn't interfere with fixes. You can re-enable it when you're clean again:
* Run Spybot-S&D in Advanced Mode.
* If it is not already set to do this Go to the Mode menu select "Advanced Mode"
* On the left hand side, Click on Tools
* Then click on the Resident Icon in the List
* Uncheck "Resident TeaTimer" and OK any prompts.
* Restart your computer.
(leave TT disabled until we finish)

4) http://siri.geekstogo.com/SmitfraudFix.php <<< download Smitfraudfix from here and follow ONLY these directions.

Search:
Double-click SmitfraudFix.exe
Select 1 and hit Enter to create a report of the infected files. The report can be found at the root of the system drive, usually at C:\rapport.txt

Note: process.exe is detected by some antivirus programs (AntiVir, Dr.Web, Kaspersky) as a "RiskTool". It is not a virus, but a program used to stop system processes. Antivirus programs cannot distinguish between "good" and "malicious" use of such programs, therefore they may alert the user.
http://www.beyondlogic.org/consulting/processutil/processutil.htm
Post the C:\rapport.txt

5) A word of warning: Neither I nor sUBs are responsible for any damage you may have caused your machine by running ComboFix on your own. This tool is not a toy and not for everyday use

Download ComboFix from one of these locations:

Link 1 (http://download.bleepingcomputer.com/sUBs/ComboFix.exe)
Link 2 (http://www.forospyware.com/sUBs/ComboFix.exe)
Link 3 (http://subs.geekstogo.com/ComboFix.exe)

* IMPORTANT !!! Save ComboFix.exe to your Desktop

Disable your AntiVirus and AntiSpyware applications, usually via a right click on the System Tray icon. They may otherwise interfere with our tools
See this Link (http://www.bleepingcomputer.com/forums/topic114351.html) for programs that need to be disabled and instruction on how to disable them.
Remember to re-enable them when we're done.


Double click on ComboFix.exe & follow the prompts.

As part of it's process, ComboFix will check to see if the Microsoft Windows Recovery Console is installed. With malware infections being as they are today, it's strongly recommended to have this pre-installed on your machine before doing any malware removal. It will allow you to boot up into a special recovery/repair mode that will allow us to more easily help you should your computer have a problem after an attempted removal of malware.

Follow the prompts to allow ComboFix to download and install the Microsoft Windows Recovery Console, and when prompted, agree to the End-User License Agreement to install the Microsoft Windows Recovery Console.

**Please note: If the Microsoft Windows Recovery Console is already installed, ComboFix will continue it's malware removal procedures.


http://i24.photobucket.com/albums/c30/ken545/RcAuto1.gif

Once the Microsoft Windows Recovery Console is installed using ComboFix, you should see the following message:

http://i24.photobucket.com/albums/c30/ken545/whatnext.jpg

Click on Yes, to continue scanning for malware.

When finished, it shall produce a log for you. Please include the C:\ComboFix.txt in your next reply along with a New Hijackthis log.

*If there is no internet connection when Combofix has completely finished then restart your computer to restore back the connections.

Tutorial if needed
http://www.bleepingcomputer.com/combofix/how-to-use-combofix

Recap: Post the uninstall list, the C:\rapport.txt from Smitfraudfix, the log from combofix and a new HijackThis log run after all other tools.
Include the information about the hosts item.

Thanks

[furball]

Hi there
Things are changing daily on my laptop, I ran Spybot today and Smitfraud did not show up, my windows update has now activated, How! I don't know, the amount of Trojans has reduced and the last spybot scan only showed Browser problems, all day today my laptop had no trouble at all - no pop ups at all - UNTIL 10 minutes ago when it started all over again. My AVG picked up a fake alert again.I have not tried to fix anything at all apart from running my AVG and Spybot regularly.
I have read your list of steps and am very apprehensive and am unsure if I will manage to do it all. I do not have a lot of technical knowledge.....
I received an E-mail from Team Spybot with a ticket number asking for a full bug report this was on the 5th - I sent the report to Detections and have not heard anything since.

Thanks

[furball]

Hi there
I have read over everything and am willing to give it a go!!!

Do you still want me to download Smitfraudfix or post a new Hijack log

[pskelley]

Please follow the directions I have posted and provide the information I have requested. These instructions and tools are used many, many times daily and you will have no problems if the directions are followed.

Please note that the directions are numbered so the directions can be completed in that exact order.

Thanks

[furball]

Hi there!

1. 01 Hosts - I have no idea what this is - I have an HP wireless printer that is the only thing I recognise .

2. Uninstall List Here

4oD
Acer eDataSecurity Management 1.00.26
Acer eLock Management
Acer Empowering Technology framework
Acer eNet Management
Acer ePerformance Management
Acer ePower Management
Acer ePresentation Management
Acer eSettings Management
Acer GridVista
Acer Screensaver
Adobe Acrobat and Reader 8.1.2 Security Update 1 (KB403742)
Adobe Flash Player 10 ActiveX
Adobe Help Center 2.0
Adobe Photoshop Elements 4.0
Adobe Reader 8.1.2
AVG Free 8.0
BBC iPlayer Download Manager
DG834
Google Toolbar for Internet Explorer
Google Toolbar for Internet Explorer
HDAUDIO Soft Data Fax Modem with SmartCP
High Definition Audio Driver Package - KB888111
HijackThis 2.0.2
Hotfix for Windows Internet Explorer 7 (KB947864)
Hotfix for Windows Media Format 11 SDK (KB929399)
Hotfix for Windows Media Player 11 (KB939683)
Hotfix for Windows XP (KB952287)
HP Customer Participation Program 7.0
HP Document Viewer 7.0
HP Imaging Device Functions 7.0
HP Photo Imaging Software
HP Photo Printing Software
HP Photosmart Premier Software 6.5
HP Photosmart, Officejet and Deskjet 7.0.A
HP Product Assistant
HP Share-to-Web
HP Solution Center 7.0
HP Update
Intel(R) Graphics Media Accelerator Driver
Intel(R) PROSet/Wireless Software
Java(TM) 6 Update 5
Java(TM) 6 Update 7
Launch Manager
Map Button (Windows Live Toolbar)
mCore
Microsoft .NET Framework 1.1
Microsoft .NET Framework 1.1
Microsoft .NET Framework 1.1 Hotfix (KB928366)
Microsoft .NET Framework 2.0 Service Pack 1
Microsoft Compression Client Pack 1.0 for Windows XP
Microsoft Internationalized Domain Names Mitigation APIs
Microsoft National Language Support Downlevel APIs
Microsoft Office Professional Edition 2003
Microsoft Plus! for Windows XP
Microsoft User-Mode Driver Framework Feature Pack 1.0
Microsoft Visual C++ 2005 Redistributable
mMHouse
mPfMgr
mProSafe
MSN
MSXML 4.0 SP2 (KB927978)
MSXML 4.0 SP2 (KB936181)
MSXML 4.0 SP2 (KB954430)
mWlsSafe
mXML
Nero 8
neroxml
NTI Backup NOW! 4.5
NTI CD & DVD-Maker
O&O Defrag Professional Edition
OCR Software by I.R.I.S 7.0
OneCare Advisor (Windows Live Toolbar)
Popup Blocker (Windows Live Toolbar)
PowerDVD
Realtek High Definition Audio Driver
Samsung Digital Camera
Samsung Master
Security Update for Windows Internet Explorer 7 (KB938127)
Security Update for Windows Internet Explorer 7 (KB939653)
Security Update for Windows Internet Explorer 7 (KB942615)
Security Update for Windows Internet Explorer 7 (KB944533)
Security Update for Windows Internet Explorer 7 (KB950759)
Security Update for Windows Internet Explorer 7 (KB953838)
Security Update for Windows Internet Explorer 7 (KB956390)
Security Update for Windows Media Player 11 (KB936782)
Security Update for Windows Media Player 11 (KB954154)
Security Update for Windows Media Player 9 (KB917734)
Security Update for Windows XP (KB923789)
Security Update for Windows XP (KB938464)
Security Update for Windows XP (KB941569)
Security Update for Windows XP (KB946648)
Security Update for Windows XP (KB950760)
Security Update for Windows XP (KB950762)
Security Update for Windows XP (KB950974)
Security Update for Windows XP (KB951066)
Security Update for Windows XP (KB951376)
Security Update for Windows XP (KB951376-v2)
Security Update for Windows XP (KB951698)
Security Update for Windows XP (KB951748)
Security Update for Windows XP (KB952954)
Security Update for Windows XP (KB953839)
Security Update for Windows XP (KB954211)
Security Update for Windows XP (KB954459)
Security Update for Windows XP (KB955069)
Security Update for Windows XP (KB956391)
Security Update for Windows XP (KB956803)
Security Update for Windows XP (KB956841)
Security Update for Windows XP (KB957095)
Security Update for Windows XP (KB957097)
Security Update for Windows XP (KB958644)
Smart Menus (Windows Live Toolbar)
Spybot - Search & Destroy
Synaptics Pointing Device Driver
Tabbed Browsing (Windows Live Toolbar)
TuneUp Utilities 2007
Update for Windows XP (KB951072-v2)
Update for Windows XP (KB951978)
VCRedistSetup
Windows Live Favorites for Windows Live Toolbar
Windows Live installer
Windows Live Messenger
Windows Live Outlook Toolbar (Windows Live Toolbar)
Windows Live Sign-in Assistant
Windows Live Toolbar
Windows Live Toolbar
Windows Live Toolbar Extension (Windows Live Toolbar)
Windows Live Toolbar Feed Detector (Windows Live Toolbar)
Windows Live Writer
Windows Media Format 11 runtime
Windows Media Format 11 runtime
Windows Media Player 11
Windows Media Player 11
Windows XP Service Pack 3
WinRAR archiver






3. TT Disabled

4. Smitfraud Log
SmitFraudFix v2.381

Scan done at 11:08:09.09, 08/12/2008
Run from C:\Documents and Settings\Bobby Simpson\Desktop\SmitfraudFix
OS: Microsoft Windows XP [Version 5.1.2600] - Windows_NT
The filesystem type is FAT32
Fix run in normal mode

»»»»»»»»»»»»»»»»»»»»»»»» Process

C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Adobe\Photoshop Elements 4.0\PhotoshopElementsFileAgent.exe
C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
C:\Acer\Empowering Technology\admServ.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\igfxtray.exe
C:\WINDOWS\system32\hkcmd.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe
C:\Acer\Empowering Technology\admtray.exe
C:\WINDOWS\system32\rundll32.exe
C:\Acer\Empowering Technology\ePower\ePower_DMC.exe
C:\PROGRA~1\LAUNCH~1\LManager.exe
C:\Program Files\Kontiki\KService.exe
C:\Acer\Empowering Technology\eRecovery\Monitor.exe
C:\Program Files\Kontiki\KHost.exe
C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
C:\Program Files\Hewlett-Packard\PhotoSmart\Photo Imaging\Hpi_Monitor.exe
C:\Program Files\Common Files\LightScribe\LSSrvc.exe
C:\Program Files\Hewlett-Packard\PhotoSmart\HP Share-to-Web\hpgs2wnd.exe
C:\PROGRA~1\AVG\AVG8\avgrsx.exe
C:\Program Files\Java\jre1.6.0_07\bin\jusched.exe
C:\Program Files\Adobe\Photoshop Elements 4.0\apdproxy.exe
C:\PROGRA~1\HEWLET~1\PHOTOS~1\HPSHAR~1\hpgs2wnf.exe
C:\PROGRA~1\AVG\AVG8\avgtray.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Program Files\TuneUp Utilities 2007\MemOptimizer.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\WINDOWS\system32\igfxext.exe
C:\Program Files\Nero\Nero8\Nero BackItUp\NBService.exe
C:\WINDOWS\system32\igfxsrvc.exe
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\WINDOWS\system32\oodag.exe
C:\WINDOWS\system32\IoctlSvc.exe
C:\WINDOWS\system32\HPZipm12.exe
C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\HP\Digital Imaging\bin\hpqimzone.exe
C:\Program Files\HP\Digital Imaging\bin\hpqnrs08.exe
C:\Program Files\HP\Digital Imaging\bin\hpqSTE08.exe
C:\WINDOWS\system32\wbem\unsecapp.exe
C:\WINDOWS\system32\HPZinw12.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLLoginProxy.exe
C:\WINDOWS\system32\cmd.exe

»»»»»»»»»»»»»»»»»»»»»»»» hosts

hosts file corrupted !

127.0.0.1 www.legal-at-spybot.info
127.0.0.1 legal-at-spybot.info

»»»»»»»»»»»»»»»»»»»»»»»» C:\


»»»»»»»»»»»»»»»»»»»»»»»» C:\WINDOWS


»»»»»»»»»»»»»»»»»»»»»»»» C:\WINDOWS\system


»»»»»»»»»»»»»»»»»»»»»»»» C:\WINDOWS\Web


»»»»»»»»»»»»»»»»»»»»»»»» C:\WINDOWS\system32


»»»»»»»»»»»»»»»»»»»»»»»» C:\WINDOWS\system32\LogFiles


»»»»»»»»»»»»»»»»»»»»»»»» C:\Documents and Settings\Bobby Simpson


»»»»»»»»»»»»»»»»»»»»»»»» C:\DOCUME~1\BOBBYS~1\LOCALS~1\Temp


»»»»»»»»»»»»»»»»»»»»»»»» C:\Documents and Settings\Bobby Simpson\Application Data


»»»»»»»»»»»»»»»»»»»»»»»» Start Menu


»»»»»»»»»»»»»»»»»»»»»»»» C:\DOCUME~1\BOBBYS~1\FAVORI~1


»»»»»»»»»»»»»»»»»»»»»»»» Desktop


»»»»»»»»»»»»»»»»»»»»»»»» C:\Program Files


»»»»»»»»»»»»»»»»»»»»»»»» Corrupted keys


»»»»»»»»»»»»»»»»»»»»»»»» Desktop Components

[HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Desktop\Components\0]
"Source"="About:Home"
"SubscribedURL"="About:Home"
"FriendlyName"="My Current Home Page"


»»»»»»»»»»»»»»»»»»»»»»»» o4Patch
!!!Attention, following keys are not inevitably infected!!!

o4Patch
Credits: Malware Analysis & Diagnostic
Code: S!Ri



»»»»»»»»»»»»»»»»»»»»»»»» IEDFix
!!!Attention, following keys are not inevitably infected!!!

IEDFix
Credits: Malware Analysis & Diagnostic
Code: S!Ri



»»»»»»»»»»»»»»»»»»»»»»»» VACFix
!!!Attention, following keys are not inevitably infected!!!

VACFix
Credits: Malware Analysis & Diagnostic
Code: S!Ri


»»»»»»»»»»»»»»»»»»»»»»»» 404Fix
!!!Attention, following keys are not inevitably infected!!!

404Fix
Credits: Malware Analysis & Diagnostic
Code: S!Ri


»»»»»»»»»»»»»»»»»»»»»»»» Sharedtaskscheduler
!!!Attention, following keys are not inevitably infected!!!

SrchSTS.exe by S!Ri
Search SharedTaskScheduler's .dll


»»»»»»»»»»»»»»»»»»»»»»»» AppInit_DLLs
!!!Attention, following keys are not inevitably infected!!!

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows]
"AppInit_DLLs"=",avgrsstx.dll jqeqwz.dll"
"LoadAppInit_DLLs"=dword:00000001


»»»»»»»»»»»»»»»»»»»»»»»» Winlogon
!!!Attention, following keys are not inevitably infected!!!

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon]
"Userinit"="C:\\WINDOWS\\system32\\userinit.exe,"
"System"=""


»»»»»»»»»»»»»»»»»»»»»»»» RK



»»»»»»»»»»»»»»»»»»»»»»»» DNS

Description: Intel(R) PRO/Wireless 3945ABG Network Connection - Packet Scheduler Miniport
DNS Server Search Order: 192.168.0.1

HKLM\SYSTEM\CCS\Services\Tcpip\..\{92BD0821-72FB-457F-AD94-AFD8893975EA}: DhcpNameServer=192.168.0.1
HKLM\SYSTEM\CS1\Services\Tcpip\..\{92BD0821-72FB-457F-AD94-AFD8893975EA}: DhcpNameServer=192.168.0.1
HKLM\SYSTEM\CS2\Services\Tcpip\..\{92BD0821-72FB-457F-AD94-AFD8893975EA}: DhcpNameServer=192.168.0.1
HKLM\SYSTEM\CCS\Services\Tcpip\Parameters: DhcpNameServer=192.168.0.1
HKLM\SYSTEM\CS1\Services\Tcpip\Parameters: DhcpNameServer=192.168.0.1
HKLM\SYSTEM\CS2\Services\Tcpip\Parameters: DhcpNameServer=192.168.0.1


»»»»»»»»»»»»»»»»»»»»»»»» Scanning for wininet.dll infection


»»»»»»»»»»»»»»»»»»»»»»»» End

I am about to download Combo Fix and will post result ASAP

[furball]

5. Combo Fix Log
During this 3 Runtime Error screens popped up Line 16, Line 9, Line 18 asking if I wanted to Debug - I did not know what to do so clicked NO!
ComboFix 08-12-06.06 - Bobby Simpson 2008-12-08 11:25:02.1 - FAT32x86
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.220 [GMT 0:00]
Running from: c:\documents and settings\Bobby Simpson\Desktop\ComboFix.exe
* Created a new restore point
.

((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.

c:\windows\IE4 Error Log.txt
c:\windows\system32\bciuwwqv.dll
c:\windows\system32\drivers\npf.sys
c:\windows\system32\fprcstdh.ini
c:\windows\system32\huxmuncm.dll
c:\windows\system32\iilxmqtk.dll
c:\windows\system32\jqeqwz.dll
c:\windows\system32\lmvlfgju.dll
c:\windows\system32\mcrh.tmp
c:\windows\system32\mlJBTkHb.dll
c:\windows\system32\packet.dll
c:\windows\system32\pptcqayn.ini
c:\windows\system32\pthreadVC.dll
c:\windows\system32\WanPacket.dll
c:\windows\system32\wpcap.dll
c:\windows\Tasks\niahoggl.job

.
((((((((((((((((((((((((((((((((((((((( Drivers/Services )))))))))))))))))))))))))))))))))))))))))))))))))
.

-------\Service_NPF


((((((((((((((((((((((((( Files Created from 2008-11-08 to 2008-12-08 )))))))))))))))))))))))))))))))
.

2008-12-08 11:08 . 2008-12-08 11:08 5,316 --a------ c:\windows\system32\tmp.reg
2008-12-06 16:44 . 2008-12-06 16:44 <DIR> d--hs---- C:\FOUND.004
2008-12-05 09:00 . 2008-12-05 09:00 <DIR> d--h----- C:\$AVG8.VAULT$
2008-12-03 21:37 . 2008-12-03 21:37 <DIR> d-------- c:\windows\system32\drivers\Avg
2008-12-03 21:37 . 2008-12-03 21:37 97,928 --a------ c:\windows\system32\drivers\avgldx86.sys
2008-12-03 21:37 . 2008-12-03 21:37 10,520 --a------ c:\windows\system32\avgrsstx.dll
2008-12-03 20:58 . 2008-12-03 20:58 <DIR> d-------- c:\documents and settings\All Users\Application Data\Avg8
2008-12-03 20:49 . 2008-12-06 19:06 211 --a------ c:\windows\wininit.ini
2008-12-03 18:52 . 2008-12-03 18:52 <DIR> d-------- c:\program files\Spybot - Search & Destroy
2008-12-03 18:52 . 2008-12-03 18:52 <DIR> d-------- c:\documents and settings\All Users\Application Data\Spybot - Search & Destroy
2008-11-28 11:06 . 2008-11-28 11:06 72,968 --a------ c:\windows\Run32A50.mch
2008-11-28 11:02 . 2008-11-28 11:02 <DIR> d-------- c:\windows\A5W_DATA
2008-11-28 11:02 . 2008-11-28 11:02 35 --a------ c:\windows\A5W.INI
2008-11-12 12:00 . 2008-10-24 11:21 455,296 --------- c:\windows\system32\dllcache\mrxsmb.sys
2008-11-12 11:57 . 2008-09-04 17:15 1,106,944 --------- c:\windows\system32\dllcache\msxml3.dll
2008-11-11 10:54 . 2008-11-11 10:54 <DIR> d-------- c:\documents and settings\All Users\Application Data\HP Product Assistant

.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2008-10-24 11:21 455,296 ----a-w c:\windows\system32\drivers\mrxsmb.sys
2008-10-16 14:13 202,776 ----a-w c:\windows\system32\wuweb.dll
2008-10-16 14:13 202,776 ----a-w c:\windows\system32\dllcache\wuweb.dll
2008-10-16 14:13 1,809,944 ----a-w c:\windows\system32\wuaueng.dll
2008-10-16 14:13 1,809,944 ----a-w c:\windows\system32\dllcache\wuaueng.dll
2008-10-16 14:12 561,688 ----a-w c:\windows\system32\wuapi.dll
2008-10-16 14:12 561,688 ----a-w c:\windows\system32\dllcache\wuapi.dll
2008-10-16 14:12 323,608 ----a-w c:\windows\system32\wucltui.dll
2008-10-16 14:12 323,608 ----a-w c:\windows\system32\dllcache\wucltui.dll
2008-10-16 14:09 92,696 ----a-w c:\windows\system32\dllcache\cdm.dll
2008-10-16 14:09 92,696 ----a-w c:\windows\system32\cdm.dll
2008-10-16 14:09 51,224 ----a-w c:\windows\system32\wuauclt.exe
2008-10-16 14:09 51,224 ----a-w c:\windows\system32\dllcache\wuauclt.exe
2008-10-16 14:09 43,544 ----a-w c:\windows\system32\wups2.dll
2008-10-16 14:08 34,328 ----a-w c:\windows\system32\wups.dll
2008-10-16 14:08 34,328 ----a-w c:\windows\system32\dllcache\wups.dll
2008-10-16 14:06 268,648 ----a-w c:\windows\system32\mucltui.dll
2008-10-16 14:06 208,744 ----a-w c:\windows\system32\muweb.dll
2008-10-15 17:34 337,408 ------w c:\windows\system32\dllcache\netapi32.dll
2008-10-03 18:41 6,066,176 ------w c:\windows\system32\dllcache\ieframe.dll
2008-09-30 16:43 1,286,152 ----a-w c:\windows\system32\msxml4.dll
2008-09-15 13:12 1,846,400 ----a-w c:\windows\system32\win32k.sys
2008-09-15 13:12 1,846,400 ------w c:\windows\system32\dllcache\win32k.sys
2008-09-10 01:14 1,307,648 ------w c:\windows\system32\msxml6.dll
2008-09-10 01:14 1,307,648 ------w c:\windows\system32\dllcache\msxml6.dll
2008-09-08 11:41 333,824 ------w c:\windows\system32\dllcache\srv.sys
2004-08-04 05:00 94,784 --sh--w c:\windows\twain.dll
2008-04-14 01:12 50,688 --sh--w c:\windows\twain_32.dll
2006-02-16 22:33 1,216 --sh--w c:\windows\Twunk_16.dll
2006-02-16 22:33 1,216 --sh--w c:\windows\Twunk_32.dll
2008-04-14 01:12 343,040 --sha-w c:\windows\system32\msvcrt.dll
2008-04-14 01:12 84,992 --sha-w c:\windows\system32\olepro32.dll
2008-04-14 01:12 11,776 --sh--w c:\windows\system32\regsvr32.exe
2008-04-14 01:12 551,936 --sh--w c:\windows\system32\oleaut32.dll
2008-04-14 01:12 413,696 --sha-w c:\windows\system32\msvcp60.dll
2008-04-14 01:12 57,344 --sh--w c:\windows\system32\msvcirt.dll
2008-04-14 01:11 1,028,096 --sha-w c:\windows\system32\mfc42.dll
.

((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"ctfmon.exe"="c:\windows\system32\ctfmon.exe" [2008-04-14 15360]
"swg"="c:\program files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe" [2007-10-26 68856]
"TuneUp MemOptimizer"="c:\program files\TuneUp Utilities 2007\MemOptimizer.exe" [2006-12-19 310792]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"LaunchApp"="Alaunch" [X]
"igfxtray"="c:\windows\system32\igfxtray.exe" [2006-03-23 94208]
"igfxhkcmd"="c:\windows\system32\hkcmd.exe" [2006-03-23 77824]
"AzMixerSel"="c:\program files\Realtek\InstallShield\AzMixerSel.exe" [2005-12-21 53248]
"SynTPEnh"="c:\program files\Synaptics\SynTP\SynTPEnh.exe" [2006-03-03 761946]
"RemoteControl"="c:\program files\CyberLink\PowerDVD\PDVDServ.exe" [2004-11-02 32768]
"ADMTray.exe"="c:\acer\Empowering Technology\admtray.exe" [2005-10-24 2462208]
"IMJPMIG8.1"="c:\windows\IME\imjp8_1\IMJPMIG.EXE" [2004-08-04 208952]
"MSPY2002"="c:\windows\system32\IME\PINTLGNT\ImScInst.exe" [2004-08-04 59392]
"ePower_DMC"="c:\acer\Empowering Technology\ePower\ePower_DMC.exe" [2006-08-10 352256]
"Acer ePower Management"="c:\acer\Empowering Technology\ePower\Acer ePower Management.exe" [2006-05-22 3080704]
"LManager"="c:\progra~1\LAUNCH~1\LManager.exe" [2006-07-20 593920]
"eRecoveryService"="c:\acer\Empowering Technology\eRecovery\Monitor.exe" [2006-01-24 397312]
"4oD"="c:\program files\Kontiki\KHost.exe" [2007-11-27 1032376]
"HP Software Update"="c:\program files\HP\HP Software Update\HPWuSchd2.exe" [2007-05-08 54840]
"CXMon"="c:\program files\Hewlett-Packard\PhotoSmart\Photo Imaging\Hpi_Monitor.exe" [2001-08-27 45056]
"Share-to-Web Namespace Daemon"="c:\program files\Hewlett-Packard\PhotoSmart\HP Share-to-Web\hpgs2wnd.exe" [2001-07-03 57344]
"Adobe Reader Speed Launcher"="c:\program files\Adobe\Reader 8.0\Reader\Reader_sl.exe" [2008-01-11 39792]
"SunJavaUpdateSched"="c:\program files\Java\jre1.6.0_07\bin\jusched.exe" [2008-06-10 144784]
"Adobe Photo Downloader"="c:\program files\Adobe\Photoshop Elements 4.0\apdproxy.exe" [2005-09-16 57344]
"NeroFilterCheck"="c:\program files\Common Files\Nero\Lib\NeroCheck.exe" [2008-02-28 570664]
"NBKeyScan"="c:\program files\Nero\Nero8\Nero BackItUp\NBKeyScan.exe" [2008-02-18 2221352]
"AVG8_TRAY"="c:\progra~1\AVG\AVG8\avgtray.exe" [2008-12-03 1261336]
"SkyTel"="SkyTel.EXE" [2006-05-16 c:\windows\SkyTel.exe]
"BluetoothAuthenticationAgent"="bthprops.cpl" [2008-04-14 c:\windows\system32\bthprops.cpl]

[HKEY_USERS\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\Run]
"CTFMON.EXE"="c:\windows\system32\CTFMON.EXE" [2008-04-14 15360]

c:\documents and settings\All Users\Start Menu\Programs\Startup\
HP Digital Imaging Monitor.lnk - c:\program files\HP\Digital Imaging\bin\hpqtra08.exe [2006-02-19 288472]
HP Photosmart Premier Fast Start.lnk - c:\program files\HP\Digital Imaging\bin\hpqthb08.exe [2006-02-10 73728]

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\windows]
"AppInit_DLLs"=,avgrsstx.dll jqeqwz.dll

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\RTHDCPL]
--a------ 2006-06-28 14:54 16248320 c:\windows\RTHDCPL.exe

[HKEY_LOCAL_MACHINE\software\microsoft\security center]
"AntiVirusDisableNotify"=dword:00000001

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
"%windir%\\system32\\sessmgr.exe"=
"c:\\Program Files\\Messenger\\MSMSGS.EXE"=
"%windir%\\Network Diagnostic\\xpnetdiag.exe"=
"c:\\Program Files\\MSN Messenger\\msnmsgr.exe"=
"c:\\Program Files\\MSN Messenger\\livecall.exe"=
"c:\\Program Files\\Kontiki\\KService.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\BIN\\hpqtra08.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\BIN\\hpqste08.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\BIN\\hpofxm08.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\BIN\\hposfx08.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\BIN\\hposid01.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\BIN\\hpqscnvw.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\BIN\\hpqkygrp.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\BIN\\hpqCopy.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\BIN\\hpfccopy.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\BIN\\hpzwiz01.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\Unload\\HpqPhUnl.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\Unload\\HpqDIA.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\BIN\\hpoews01.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\BIN\\hpqnrs08.exe"=
"c:\\Program Files\\AVG\\AVG8\\avgupd.exe"=

R1 AvgLdx86;AVG Free AVI Loader Driver x86;c:\windows\system32\Drivers\avgldx86.sys [2008-12-03 97928]
R1 OsaFsLoc;OsaFsLoc;\??\c:\windows\system32\drivers\OsaFsLoc.sys [2005-10-15 12106]
R2 avg8wd;AVG Free8 WatchDog;c:\progra~1\AVG\AVG8\avgwdsvc.exe [2008-12-03 231704]
R2 EpmPsd;Acer EPM Power Scheme Driver;\??\c:\windows\system32\drivers\epm-psd.sys [2007-02-01 4096]
R2 EpmShd;Acer EPM System Hardware Driver;\??\c:\windows\system32\drivers\epm-shd.sys [2007-02-01 78208]
R2 osaio;osaio;\??\c:\windows\system32\drivers\osaio.sys [2005-06-30 7296]
R2 osanbm;osanbm;\??\c:\windows\system32\drivers\osanbm.sys [2005-01-14 4010]
R3 NdisFilt;OSA NdisFilter Protocol;c:\windows\system32\Drivers\NdisFilt.sys [2005-09-13 4392]
S3 RTLWUSB;NETGEAR WG111v2 54Mbps Wireless USB 2.0 Adapter NT Driver;c:\windows\system32\DRIVERS\wg111v2.sys [2007-12-26 272128]

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Svchost - NetSvcs
UxTuneUp
.
Contents of the 'Scheduled Tasks' folder

2008-12-05 c:\windows\Tasks\1-Click Maintenance.job
- c:\program files\TuneUp Utilities 2007\SystemOptimizer.exe [2006-12-19 16:53]

2008-12-08 c:\windows\Tasks\Check Updates for Windows Live Toolbar.job
- c:\program files\Windows Live Toolbar\MSNTBUP.EXE [2007-10-19 11:20]
.
- - - - ORPHANS REMOVED - - - -

BHO-{1256BE3E-EE07-4290-9F9B-713C54D65F10} - (no file)
BHO-{1CA5D217-B940-4CF4-BF2E-C0EDE575373F} - (no file)
BHO-{7F04AD47-BBE6-4150-AB10-A707E7D3BDA1} - (no file)
BHO-{9A3075AC-CED3-4E8F-BEE6-EDEC08512255} - (no file)
BHO-{adfe17c0-4b1a-49bf-8b87-066e45111952} - c:\windows\system32\jqeqwz.dll
BHO-{F1042F84-D03D-4E78-A213-24D139D09A4B} - (no file)
Notify-khfGwVOf - khfGwVOf.dll



**************************************************************************

catchme 0.3.1367 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2008-12-08 11:28:43
Windows 5.1.2600 Service Pack 3 FAT NTAPI

scanning hidden processes ...

scanning hidden autostart entries ...

scanning hidden files ...

scan completed successfully
hidden files: 0

**************************************************************************
.
------------------------ Other Running Processes ------------------------
.
c:\program files\INTEL\WIRELESS\BIN\EVTENG.EXE
c:\program files\INTEL\WIRELESS\BIN\S24EVMON.EXE
c:\program files\ADOBE\PHOTOSHOP ELEMENTS 4.0\PHOTOSHOPELEMENTSFILEAGENT.EXE
c:\program files\AVG\AVG8\AVGWDSVC.EXE
c:\acer\EMPOWERING TECHNOLOGY\ADMSERV.EXE
c:\program files\KONTIKI\KSERVICE.EXE
c:\program files\COMMON FILES\LIGHTSCRIBE\LSSRVC.EXE
c:\program files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
c:\program files\Nero\Nero8\Nero BackItUp\NBService.exe
c:\windows\system32\oodag.exe
c:\windows\system32\IoctlSvc.exe
c:\windows\system32\HPZipm12.exe
c:\program files\Intel\Wireless\Bin\RegSrvc.exe
c:\program files\AVG\AVG8\AVGRSX.EXE
c:\program files\AVG\AVG8\AVGRSX.EXE
c:\windows\SYSTEM32\RUNDLL32.EXE
c:\program files\LAUNCH MANAGER\LMANAGER.EXE
c:\progra~1\HEWLET~1\PHOTOS~1\HPSHAR~1\hpgs2wnf.exe
c:\windows\system32\igfxext.exe
c:\windows\SYSTEM32\IGFXSRVC.EXE
c:\program files\HP\Digital Imaging\bin\hpqimzone.exe
c:\windows\system32\wbem\unsecapp.exe
c:\program files\HP\Digital Imaging\bin\hpqnrs08.exe
c:\program files\HP\Digital Imaging\bin\hpqSTE08.exe
c:\windows\system32\HPZinw12.exe
.
**************************************************************************
.
Completion time: 2008-12-08 11:31:44 - machine was rebooted
ComboFix-quarantined-files.txt 2008-12-08 11:31:42

Pre-Run: 20,901,036,032 bytes free
Post-Run: 20,901,101,568 bytes free

WindowsXP-KB310994-SP2-Pro-BootDisk-ENU.exe
[boot loader]
timeout=2
default=multi(0)disk(0)rdisk(0)partition(2)\WINDOWS
[operating systems]
c:\cmdcons\BOOTSECT.DAT="Microsoft Windows Recovery Console" /cmdcons
multi(0)disk(0)rdisk(0)partition(2)\WINDOWS="Microsoft Windows XP Professional" /noexecute=optin /fastdetect

232 --- E O F --- 2008-11-12 13:05:56


Hijack This Log:

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 11:36:30, on 08/12/2008
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16735)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Adobe\Photoshop Elements 4.0\PhotoshopElementsFileAgent.exe
C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
C:\Acer\Empowering Technology\admServ.exe
C:\Program Files\Kontiki\KService.exe
C:\Program Files\Common Files\LightScribe\LSSrvc.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\Nero\Nero8\Nero BackItUp\NBService.exe
C:\WINDOWS\system32\oodag.exe
C:\WINDOWS\system32\IoctlSvc.exe
C:\WINDOWS\system32\HPZipm12.exe
C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\AVG\AVG8\avgrsx.exe
C:\Program Files\AVG\AVG8\avgrsx.exe
C:\WINDOWS\system32\igfxtray.exe
C:\WINDOWS\system32\hkcmd.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe
C:\Acer\Empowering Technology\admtray.exe
C:\WINDOWS\system32\rundll32.exe
C:\Acer\Empowering Technology\ePower\ePower_DMC.exe
C:\PROGRA~1\LAUNCH~1\LManager.exe
C:\Acer\Empowering Technology\eRecovery\Monitor.exe
C:\Program Files\Kontiki\KHost.exe
C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
C:\Program Files\Hewlett-Packard\PhotoSmart\Photo Imaging\Hpi_Monitor.exe
C:\Program Files\Hewlett-Packard\PhotoSmart\HP Share-to-Web\hpgs2wnd.exe
C:\PROGRA~1\HEWLET~1\PHOTOS~1\HPSHAR~1\hpgs2wnf.exe
C:\Program Files\Java\jre1.6.0_07\bin\jusched.exe
C:\Program Files\Adobe\Photoshop Elements 4.0\apdproxy.exe
C:\WINDOWS\system32\igfxext.exe
C:\WINDOWS\system32\igfxsrvc.exe
C:\PROGRA~1\AVG\AVG8\avgtray.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Program Files\TuneUp Utilities 2007\MemOptimizer.exe
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\Program Files\HP\Digital Imaging\bin\hpqimzone.exe
C:\WINDOWS\system32\wbem\unsecapp.exe
C:\Program Files\HP\Digital Imaging\bin\hpqnrs08.exe
C:\Program Files\HP\Digital Imaging\bin\hpqSTE08.exe
C:\WINDOWS\system32\HPZinw12.exe
C:\WINDOWS\explorer.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLLoginProxy.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.co.uk/ig?sourceid=navclient&ie=UTF-8&hl=en&source=iglk
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R3 - URLSearchHook: &Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - (no file)
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar2.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\3.1.807.1746\swg.dll
O2 - BHO: Windows Live Toolbar Helper - {BDBD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\Windows Live Toolbar\msntb.dll
O3 - Toolbar: Acer eDataSecurity Management - {5CBE3B7C-1E47-477e-A7DD-396DB0476E29} - C:\WINDOWS\system32\eDStoolbar.dll
O3 - Toolbar: Windows Live Toolbar - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\Windows Live Toolbar\msntb.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll
O4 - HKLM\..\Run: [igfxtray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [igfxhkcmd] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [LaunchApp] Alaunch
O4 - HKLM\..\Run: [SkyTel] SkyTel.EXE
O4 - HKLM\..\Run: [AzMixerSel] C:\Program Files\Realtek\InstallShield\AzMixerSel.exe
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [RemoteControl] "C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe"
O4 - HKLM\..\Run: [ADMTray.exe] "C:\Acer\Empowering Technology\admtray.exe"
O4 - HKLM\..\Run: [BluetoothAuthenticationAgent] rundll32.exe bthprops.cpl,,BluetoothAuthenticationAgent
O4 - HKLM\..\Run: [IMJPMIG8.1] "C:\WINDOWS\IME\imjp8_1\IMJPMIG.EXE" /Spoil /RemAdvDef /Migration32
O4 - HKLM\..\Run: [MSPY2002] C:\WINDOWS\system32\IME\PINTLGNT\ImScInst.exe /SYNC
O4 - HKLM\..\Run: [ePower_DMC] C:\Acer\Empowering Technology\ePower\ePower_DMC.exe
O4 - HKLM\..\Run: [Acer ePower Management] C:\Acer\Empowering Technology\ePower\Acer ePower Management.exe boot
O4 - HKLM\..\Run: [LManager] C:\PROGRA~1\LAUNCH~1\LManager.exe
O4 - HKLM\..\Run: [eRecoveryService] C:\Acer\Empowering Technology\eRecovery\Monitor.exe
O4 - HKLM\..\Run: [4oD] "C:\Program Files\Kontiki\KHost.exe" -all
O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
O4 - HKLM\..\Run: [CXMon] "C:\Program Files\Hewlett-Packard\PhotoSmart\Photo Imaging\Hpi_Monitor.exe"
O4 - HKLM\..\Run: [Share-to-Web Namespace Daemon] C:\Program Files\Hewlett-Packard\PhotoSmart\HP Share-to-Web\hpgs2wnd.exe
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_07\bin\jusched.exe"
O4 - HKLM\..\Run: [Adobe Photo Downloader] "C:\Program Files\Adobe\Photoshop Elements 4.0\apdproxy.exe"
O4 - HKLM\..\Run: [NeroFilterCheck] C:\Program Files\Common Files\Nero\Lib\NeroCheck.exe
O4 - HKLM\..\Run: [NBKeyScan] "C:\Program Files\Nero\Nero8\Nero BackItUp\NBKeyScan.exe"
O4 - HKLM\..\Run: [AVG8_TRAY] C:\PROGRA~1\AVG\AVG8\avgtray.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
O4 - HKCU\..\Run: [TuneUp MemOptimizer] "C:\Program Files\TuneUp Utilities 2007\MemOptimizer.exe" autostart
O4 - HKUS\S-1-5-18\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'Default user')
O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
O4 - Global Startup: HP Photosmart Premier Fast Start.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqthb08.exe
O8 - Extra context menu item: &Windows Live Search - res://C:\Program Files\Windows Live Toolbar\msntb.dll/search.htm
O8 - Extra context menu item: Add to Windows &Live Favorites - http://favorites.live.com/quickadd.aspx
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\OFFICE11\EXCEL.EXE/3000
O8 - Extra context menu item: Open in new background tab - res://C:\Program Files\Windows Live Toolbar\Components\en-gb\msntabres.dll.mui/229?9c2534b78714478b9db8be5b8b950b91
O8 - Extra context menu item: Open in new foreground tab - res://C:\Program Files\Windows Live Toolbar\Components\en-gb\msntabres.dll.mui/230?9c2534b78714478b9db8be5b8b950b91
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O9 - Extra button: Blog This - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files\Windows Live\Writer\WriterBrowserExtension.dll
O9 - Extra 'Tools' menuitem: &Blog This in Windows Live Writer - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files\Windows Live\Writer\WriterBrowserExtension.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\OFFICE11\REFIEBAR.DLL
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files\AVG\AVG8\avgpp.dll
O20 - AppInit_DLLs: ,avgrsstx.dll jqeqwz.dll
O23 - Service: Adobe Active File Monitor V4 (AdobeActiveFileMonitor4.0) - Unknown owner - C:\Program Files\Adobe\Photoshop Elements 4.0\PhotoshopElementsFileAgent.exe
O23 - Service: AVG Free8 WatchDog (avg8wd) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
O23 - Service: AdminWorks Agent X6 (AWService) - Avocent Inc. - C:\Acer\Empowering Technology\admServ.exe
O23 - Service: Intel(R) PROSet/Wireless Event Log (EvtEng) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: HP Port Resolver - Hewlett-Packard Company - C:\WINDOWS\system32\spool\drivers\w32x86\3\HPBPRO.EXE
O23 - Service: HP Status Server - Hewlett-Packard Company - C:\WINDOWS\system32\spool\drivers\w32x86\3\HPBOID.EXE
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
O23 - Service: KService - Kontiki Inc. - C:\Program Files\Kontiki\KService.exe
O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - C:\Program Files\Common Files\LightScribe\LSSrvc.exe
O23 - Service: Nero BackItUp Scheduler 3 - Nero AG - C:\Program Files\Nero\Nero8\Nero BackItUp\NBService.exe
O23 - Service: NMIndexingService - Nero AG - C:\Program Files\Common Files\Nero\Lib\NMIndexingService.exe
O23 - Service: O&O Defrag - O&O Software GmbH - C:\WINDOWS\system32\oodag.exe
O23 - Service: PLFlash DeviceIoControl Service - Prolific Technology Inc. - C:\WINDOWS\system32\IoctlSvc.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
O23 - Service: Intel(R) PROSet/Wireless Registry Service (RegSrvc) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
O23 - Service: Remote Packet Capture Protocol v.0 (experimental) (rpcapd) - CACE Technologies - C:\Program Files\WinPcap\rpcapd.exe
O23 - Service: Intel(R) PROSet/Wireless Service (S24EventMonitor) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe

--
End of file - 11791 bytes


I have so much now on my Desktop Reports etc - Can you tell me what to delete now if everything is okay and how to delete it.
Could you also advise what is the best options to have to keep my computer safer and cleaner. I only have AVG at the moment - Do I keep Spybot and run that daily too, Any advice is greatly appreciated.
I hope I have done everything okay - Fingers Crossed!
Thanks for all your help meantime!
Hoping to hear everything is okay anyway:)

[pskelley]

Thanks for returning your information and the feedback, keep me aware if the run time errors continue. Once the malware is removed, they may stop. It is important that the instructions be followed carefully and in the numbered order. We will discuss your uninstall list first.

Uninstall list: I look for malware and security issues and will not know all of your programs, but you should.

Hackers are using out of date programs to infect folks more and more,
Here is a small free tool that lets you know when something needs an update if you are interested:
http://secunia.com/vulnerability_scanning/personal/ While PSI runs in the System Tray for realtime notifications, I personally prefer to turn it off in MSConfig and run it from All Programs when I want to do a check.

Adobe Reader 8.1.2 <<< out of date and being exploited, see this:
http://news.cnet.com/8301-1009_3-10081618-83.html?tag=nl.e433
http://www.filehippo.com/download_adobe_reader/
(if you want a smaller program, look at this one)
Foxit Reader 2.3 for Windows
http://www.foxitsoftware.com/pdf/rd_intro.php

Java(TM) 6 Update 5
Java(TM) 6 Update 7
Out of date, see this information:
http://forums.spybot.info/showpost.php?p=12880&postcount=2
Be aware of this information so you can opt out of anything you do not want.
Microsoft Does MSN Toolbar Distribution Deal With Java:
http://searchengineland.com/microsoft-does-msn-toolbar-distribution-deal-with-java-15413.php

Instructions start here, please save your questions until we have the computer clean, then I will post information from experts. If they do not answer your questions, then ask them.
I will say I have no idea what "Desktop Reports" are.

1) Smitfraudfix found the infection and it also found this:
»»»»»»»»»»»»»»»»»»»»»»»» hosts
hosts file corrupted !
After we clean, in the next C:\rapport.txt, there may be a very large hosts file (items starting with 127.0.0.1) and I do not need to see it. Edit (remove) it from the C:\rapport.txt before you post it.

Clean:
Reboot your computer in Safe Mode (before the Windows icon appears, tap the F8 key continually)
Double-click SmitfraudFix.exe
Select 2 and hit Enter to delete infected files.
You will be prompted: Do you want to clean the registry ? answer Y (yes) and hit Enter in order to remove the Desktop background and clean registry keys associated with the infection.
The tool will now check if wininet.dll is infected. You may be prompted to replace the infected file (if found): Replace infected file ? answer Y (yes) and hit Enter to restore a clean file.
A reboot may be needed to finish the cleaning process. The report can be found at the root of the system drive, usually at C:\rapport.txt

Optional:
To restore Trusted and Restricted site zone, select 3 and hit Enter.
You will be prompted: Restore Trusted Zone ? answer Y (yes) and hit Enter to delete trusted zone.
Note, if you use SpywareBlaster and/or IE-SPYAD, it will be necessary to re-install the protection both afford. For SpywareBlaster, run the program and re-protect all items. For IE-SPYAD, run the batch file and reinstall the protection.

Post the C:\rapport.txt and a new HJT log. <<< wait until you finish all instructions to post these.

2) Please download ATF Cleaner by Atribune
http://www.atribune.org/public-beta/ATF-Cleaner.exe
Save it to your Desktop. We will use this later.

3) Open notepad and copy/paste the text in the codebox below into it:


Registry::
[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\windows]
"AppInit_DLLs"=-
"AppInit_DLLs"="avgrsstx.dll"

Save this as CFScript

http://img.photobucket.com/albums/v666/sUBs/CFScriptB-4.gif

Referring to the picture above, drag CFScript into ComboFix.exe.

This may start ComboFix again. There is no need to post the log this time.

4) Open HijackThis and choose "Do a system scan only" then check the box in front of these line items:

R3 - URLSearchHook: &Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - (no file)
O20 - AppInit_DLLs: ,avgrsstx.dll jqeqwz.dll <<< may be gone

Close all programs but HJT and all browser windows, then click on "Fix Checked"

5) Run ATF Cleaner
Double-click ATF-Cleaner.exe to run the program.
Click Select All found at the bottom of the list.
Click the Empty Selected button.
Click Exit on the Main menu to close the program.

*Cleaning Prefetch may result in a few slow starts until the folder is repopulated:
http://www.windowsnetworking.com/articles_tutorials/Gaining-Speed-Empty-Prefetch-XP.html

6) Download Malwarebytes' Anti-Malware to your Desktop
http://www.malwarebytes.org/

* Double-click mbam-setup.exe and follow the prompts to install the program.
* Be sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
* If an update is found, it will download and install the latest version.
* Once the program has loaded, select Perform FULL SCAN, then click Scan.
* When the scan is complete, click OK, then Show Results to view the results.
* Be sure that everything is checked, and click Remove Selected.
* When completed, a log will open in Notepad. Please save it to a convenient location. The log can also be opened by going to Start > All Programs > Malwarebytes' Anti-Malware > Logs > log-date.txt
* Please post contents of that file, the C:\rapport.txt from Smitfraudfix & a new HJT log in your next reply.

Note: If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts. Click OK to either and let MBAM proceed with the disinfection process. If asked to restart the computer, please do so immediately. Failure to reboot will prevent MBAM from removing all the malware.

Tutorial if needed:
http://www.techsupportteam.org/forum/tutorials/2282-malwarebytes-anti-malware-mbam.html

How is the computer running?

Thanks

[furball]

Hi there

I am sorry but I do not know what notepad is:red:

[pskelley]

If that is really the case, you need to ask someone with more computer experience for help:sad:
http://www.google.com/search?hl=en&q=what+is+notepad&btnG=Search

[furball]

I am sorry - you have made me feel really bad:red: - I did say at the beginning I did not have a lot of technical knowldege, I have started this now but if you would prefer I will try to take my computer to the nearest computer store, I was going to ask another question because I pressed F8 when rebooting and there were two or three options to choose from do I just choose Safe Mode then enter then choose the recovery console because I was worried I did something wrong. I didn't know what options to choose.:sad::red:

[pskelley]

Because of the kind of questions you are asking me, like "what is notepad" I do not feel comfortable continuing with this repair. Unless you can get someone to give you some help, I would prefer you did seek other help, I do not want to give you directions that cause you to damage the computer.

Thanks