command services (browser hijack - popups)

[eradicate]

Hi there, hope you can help.

Ive run cleanup! / spybot s&d / adaware (+antivirus)

Spybot finds command services and lists 3 registry entries which can be fixed. When hitting fix it however is only able to fix one of them whilst recommending running s&d again after a reboot to remove the remaining two - this however doesnt solve the problem and the same entries show up on consequent scans. Adaware doesn't even find the problem.

Here is my hijackthis log:


Logfile of HijackThis v1.99.1
Scan saved at 07:24:37 PM, on 2006/04/30
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\SOUNDMAN.EXE
C:\PROGRA~1\NORTON~1\navapw32.exe
C:\Program Files\Real\RealPlayer\RealPlay.exe
C:\Program Files\Winamp\winampa.exe
C:\WINDOWS\system32\rundll32.exe
C:\Program Files\DAEMON Tools\daemon.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\WINDOWS\system32\wscntfy.exe
C:\WINDOWS\explorer.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Spybot - Search & Destroy\SpybotSD.exe
C:\Downloads\incoming\hijackthis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = about:blank
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.co.za/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = about:blank
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = about:blank
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
O4 - HKLM\..\Run: [NAV Agent] C:\PROGRA~1\NORTON~1\navapw32.exe
O4 - HKLM\..\Run: [RealTray] C:\Program Files\Real\RealPlayer\RealPlay.exe SYSTEMBOOTHIDEPLAYER
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\system32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [WinampAgent] C:\Program Files\Winamp\winampa.exe
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [DAEMON Tools] "C:\Program Files\DAEMON Tools\daemon.exe" -lang 1033
O4 - HKLM\..\Run: [Resume copy] copyfstq.exe /startup
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe
O4 - HKLM\..\Run: [AdwareAlert] C:\Program Files\AdwareAlert\AdwareAlert.exe -boot
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O17 - HKLM\System\CCS\Services\Tcpip\..\{090C0BA6-56BF-437D-87AF-5818EED30FB6}: NameServer = 196.25.1.1,196.25.1.9
O17 - HKLM\System\CS1\Services\Tcpip\..\{090C0BA6-56BF-437D-87AF-5818EED30FB6}: NameServer = 196.25.1.1,196.25.1.9
O20 - Winlogon Notify: MCD - C:\WINDOWS\system32\gp4ol3h31.dll
O23 - Service: Adobe LM Service - Unknown owner - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe
O23 - Service: Norton AntiVirus Auto Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe

[pskelley]

Hello and welcome to the forum. Here is some information about that false positive: http://forums.spybot.info/showthread.php?t=730 We will see if we can stop that later, but for now if you are experiencing popups and other stuff, it is probably because of the Adware/Look2me infection you have.
O20 - Winlogon Notify: MCD - C:\WINDOWS\system32\gp4ol3h31.dll
Winlogon Notify Uninstall, URL, WebCheck, WindowsUpdate, SharedDLLs,
MCD, FS Templates X random named dll in the System32 folder Variant of Adware.Look2Me

Thanks to Atribune and any others who helped with this fix, follow the directions carefully.

Please download Look2Me-Destroyer.exe (http://www.atribune.org/ccount/click.php?id=7) to your desktop.
Close all windows before continuing.
Double-click Look2Me-Destroyer.exe to run it.
Put a check next to Run this program as a task.
You will receive a message saying Look2Me-Destroyer will close and re-open in approximately 10 seconds. Click OK
When Look2Me-Destroyer re-opens, click the Scan for L2M button, your desktop icons will disappear, this is normal.
Once it's done scanning, click the Remove L2M button.
You will receive a Done Scanning message, click OK.
When completed, you will receive this message: Done removing infected files! Look2Me-Destroyer will now shutdown your computer, click OK.
Your computer will then shutdown.
Turn your computer back on.
Please post the contents of C:\Look2Me-Destroyer.txt and a new HiJackThis log.

If Look2Me-Destroyer does not reopen automatically, reboot and try again.

If you receive a message from your firewall about this program accessing the internet please allow it.

If you receive a runtime error '339' please download MSWINSCK.OCX from the link below and place it in your C:\Windows\System32 Directory.
http://www.ascentive.com/support/new/images/lib/MSWINSCK.OCX

More info:

If for some reason Look2Me-Destroyer doesn't reopen check that task scheduler is running.
If it isnt you can use sc.exe to start it

start>run sc start schedule press enter.

Post the C:\Look2Me-Destroyer.txt and a new HiJackThis log, along with your comments. We will have more to do.

Thanks...pskelley
Safer Networking Forums

[tashi]

This topic is closed due to lack of a response.
If you need it re-opened please send me a pm and provide a link to the thread.