Browser Hijack Driving Me Crazy!

[harnfarm]

Homepage being redirected. Popups galore. Constant "Your computer is infected" message. Please help.

Hijackthis log follows:

Logfile of HijackThis v1.99.1
Scan saved at 3:11:54 PM, on 4/30/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINNT\System32\smss.exe
C:\WINNT\system32\winlogon.exe
C:\WINNT\system32\services.exe
C:\WINNT\system32\lsass.exe
C:\WINNT\system32\svchost.exe
C:\WINNT\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINNT\system32\spoolsv.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\WINNT\System32\NMSSvc.exe
C:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe
C:\WINNT\System32\nvsvc32.exe
C:\WINNT\system32\HPZipm12.exe
C:\Program Files\Common Files\Lanovation\PrismXL\PRISMXL.SYS
C:\WINNT\Explorer.EXE
C:\WINNT\system32\dcomcfg.exe
C:\WINNT\system32\atmclk.exe
C:\Program Files\Support.com\bin\tgcmd.exe
C:\Program Files\XtremeNet\PxUi.exe
C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe
C:\WINNT\GWMDMMSG.exe
C:\WINNT\system32\CTHELPER.EXE
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\XtremeNet\PxClient.exe
C:\Program Files\BroadJump\Client Foundation\CFD.exe
C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mmtask.exe
C:\Program Files\FinePixViewer\QuickDCF.exe
C:\PROGRA~1\INCRED~1\bin\IMApp.exe
C:\Program Files\Common Files\Symantec Shared\Security Console\NSCSRVCE.EXE
C:\WINNT\system32\wuauclt.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\WINNT\System32\svchost.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Hijack this file\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://google.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.rr.com
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.gatewaybiz.com
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by Roadrunner
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = ftp=127.0.0.1:6198;http=127.0.0.1:6198
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = clinic.mcafee.com; bin.mcafee.com; download.mcafee.com;<local>
R3 - Default URLSearchHook is missing
O2 - BHO: NAV Helper - {A8F38D8D-E480-4D52-B7A2-731BB6995FDD} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O2 - BHO: Nothing - {b0398eca-0bcd-4645-8261-5e9dc70248d0} - C:\WINNT\system32\hp9644.tmp
O3 - Toolbar: Norton AntiVirus - {C4069E3A-68F1-403E-B40E-20066696354B} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O4 - HKLM\..\Run: [REGSHAVE] C:\Program Files\REGSHAVE\REGSHAVE.EXE /AUTORUN
O4 - HKLM\..\Run: [PCShield] regsvr32 /s "C:\WINNT\System32\sfg_2090.dll"
O4 - HKLM\..\Run: [ISUSPM Startup] C:\PROGRA~1\COMMON~1\INSTAL~1\UPDATE~1\ISUSPM.exe -startup
O4 - HKLM\..\Run: [UpdReg] C:\WINNT\UpdReg.EXE
O4 - HKLM\..\Run: [tgcmd] "C:\Program Files\Support.com\bin\tgcmd.exe" /server /nosystray /deaf
O4 - HKLM\..\Run: [PxClient.exe] "C:\Program Files\XtremeNet\PxUi.exe" /Automation
O4 - HKLM\..\Run: [Popup Defence Updater] regsvr32 /s C:\WINNT\System32\pdfupd.dll
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINNT\System32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [Microsoft Works Update Detection] C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe
O4 - HKLM\..\Run: [Jet Detection] C:\Program Files\Creative\SBAudigy\PROGRAM\ADGJDet.exe
O4 - HKLM\..\Run: [GWMDMpi] C:\WINNT\GWMDMpi.exe
O4 - HKLM\..\Run: [GWMDMMSG] GWMDMMSG.exe
O4 - HKLM\..\Run: [CTHelper] CTHELPER.EXE
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [BJCFD] C:\Program Files\BroadJump\Client Foundation\CFD.exe
O4 - HKLM\..\Run: [mmtask] "C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mmtask.exe"
O4 - HKLM\..\Run: [MPlay64] c:\program files\common files\system\mplay64.exe /noerrorinfo
O4 - HKCU\..\Run: [PCShield] regsvr32 /s "C:\WINNT\System32\sfg_2090.dll"
O4 - HKCU\..\Run: [IncrediMail] C:\Program Files\IncrediMail\bin\IncMail.exe /c
O4 - HKCU\..\Run: [updateMgr] "C:\Program Files\Adobe\Acrobat 7.0\Reader\AdobeUpdateManager.exe" AcRdB7_0_7 -reboot 1
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: Exif Launcher.lnk = C:\Program Files\FinePixViewer\QuickDCF.exe
O4 - Global Startup: Install Pending Files.LNK = C:\Program Files\SIFXINST\SIFXINST.EXE
O4 - Global Startup: px__removed_HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
O8 - Extra context menu item: Show with Full Quality - res://ÀÉ;/IDR_HTML2
O9 - Extra button: (no name) - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - (no file)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra button: WeatherBug - {AF6CABAB-61F9-4f12-A198-B7D41EF1CB52} - C:\Program Files\AWS\WeatherBug\Weather.exe (file missing) (HKCU)
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O14 - IERESET.INF: START_PAGE_URL=http://www.rr.com
O16 - DPF: {193C772A-87BE-4B19-A7BB-445B226FE9A1} (ewidoOnlineScan Control) - http://download.ewido.net/ewidoOnlineScan.cab
O16 - DPF: {406B5949-7190-4245-91A9-30A17DE16AD0} (Snapfish Activia) - http://www.snapfish.com/SnapfishActivia.cab
O16 - DPF: {511073AD-BE56-4D43-AE68-93390514385E} (TechToolsActivex.TechTools) - hcp://system/TechTools.CAB
O16 - DPF: {739E8D90-2F4C-43AD-A1B8-66C356FCEA35} (RunExeActiveX.RunExe) - hcp://system/RunExeActiveX.CAB
O16 - DPF: {74C861A1-D548-4916-BC8A-FDE92EDFF62C} - http://mediaplayer.walmart.com/installer/install.cab
O16 - DPF: {99CDFD87-F97A-42E1-9C13-D18220D90AD1} (StartFirstControl.CheckFirst) - hcp://system/StartFirstControl.CAB
O17 - HKLM\System\CCS\Services\Tcpip\..\{4F90BEC7-E081-411F-A850-20F09C716E2D}: NameServer = 209.107.223.10 209.107.223.213
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: Norton AntiVirus Auto-Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe
O23 - Service: Intel(R) NMS (NMSSvc) - Intel Corporation - C:\WINNT\System32\NMSSvc.exe
O23 - Service: Norton AntiVirus Firewall Monitor Service (NPFMntor) - Symantec Corporation - C:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe
O23 - Service: Norton Protection Center Service (NSCService) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Console\NSCSRVCE.EXE
O23 - Service: NVIDIA Driver Helper Service (NVSvc) - NVIDIA Corporation - C:\WINNT\System32\nvsvc32.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINNT\system32\HPZipm12.exe
O23 - Service: PrismXL - Lanovation - C:\Program Files\Common Files\Lanovation\PrismXL\PRISMXL.SYS
O23 - Service: Symantec AVScan (SAVScan) - Symantec Corporation - C:\Program Files\Norton AntiVirus\SAVScan.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: SPBBCSvc - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe

[steamwiz]

Hi

Download: SmitfraudFix.zip from :-

http://siri.urz.free.fr/Fix/SmitfraudFix.zip (the file contains both English and French versions)

1. Download to your desktop
2. unzip the zip file to your desktop (they will be extracted to a folder called SmitfraudFix
3. Double-click smitfraudfix.cmd
4. Select 1 and hit Enter to create a report of the infected files
5. find the C:\rapport.txt file and post the contents in your next post here...

steam

[harnfarm]

SmitFraudFix v2.39

Scan done at 17:50:03.17, Wed 05/03/2006
Run from C:\Documents and Settings\Lisa\Desktop\SmitfraudFix
OS: Microsoft Windows XP [Version 5.1.2600]

»»»»»»»»»»»»»»»»»»»»»»»» C:\


»»»»»»»»»»»»»»»»»»»»»»»» C:\WINNT


»»»»»»»»»»»»»»»»»»»»»»»» C:\WINNT\system


»»»»»»»»»»»»»»»»»»»»»»»» C:\WINNT\Web


»»»»»»»»»»»»»»»»»»»»»»»» C:\WINNT\system32

C:\WINNT\system32\atmclk.exe FOUND !
C:\WINNT\system32\dcomcfg.exe FOUND !
C:\WINNT\system32\hp????.tmp FOUND !
C:\WINNT\system32\ld????.tmp FOUND !
C:\WINNT\system32\ot.ico FOUND !
C:\WINNT\system32\simpole.tlb FOUND !
C:\WINNT\system32\stdole3.tlb FOUND !
C:\WINNT\system32\twain32.dll FOUND !
C:\WINNT\system32\1024\ FOUND !

»»»»»»»»»»»»»»»»»»»»»»»» C:\Documents and Settings\Lisa\Application Data


»»»»»»»»»»»»»»»»»»»»»»»» Start Menu


»»»»»»»»»»»»»»»»»»»»»»»» C:\DOCUME~1\Lisa\FAVORI~1

C:\DOCUME~1\Lisa\FAVORI~1\Antivirus Test Online.url FOUND !

»»»»»»»»»»»»»»»»»»»»»»»» Desktop


»»»»»»»»»»»»»»»»»»»»»»»» C:\Program Files

C:\Program Files\Security Toolbar\ FOUND !

»»»»»»»»»»»»»»»»»»»»»»»» Corrupted keys


»»»»»»»»»»»»»»»»»»»»»»»» Desktop Components

[HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Desktop\Components\0]
"Source"="http://www.unitnet.com/lharney/lharney.jpg"
"SubscribedURL"="http://www.unitnet.com/lharney/lharney.jpg"
"FriendlyName"=""

[HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Desktop\Components\1]
"Source"="About:Home"
"SubscribedURL"="About:Home"
"FriendlyName"="My Current Home Page"

»»»»»»»»»»»»»»»»»»»»»»»» Sharedtaskscheduler
!!!Attention, following keys are not inevitably infected!!!

SrchSTS.exe by S!Ri
Search SharedTaskScheduler's .dll

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\SharedTaskScheduler]
"{CA14EE13-ED15-C4A2-17FF-DA4D15C1BC5E}"="Twain"

[HKEY_CLASSES_ROOT\CLSID\{CA14EE13-ED15-C4A2-17FF-DA4D15C1BC5E}\InProcServer32]
@="C:\WINNT\system32\twain32.dll"

[HKEY_CURRENT_USER\Software\Classes\CLSID\{CA14EE13-ED15-C4A2-17FF-DA4D15C1BC5E}\InProcServer32]
@="C:\WINNT\system32\twain32.dll"


»»»»»»»»»»»»»»»»»»»»»»»» Scanning wininet.dll infection


»»»»»»»»»»»»»»»»»»»»»»»» End

[steamwiz]

HI

1. Reboot into >>>safe mode (http://service1.symantec.com/SUPPORT/tsgeninfo.nsf/docid/2001052409420406)
2. Double-click smitfraudfix.cmd
3. Select 2 and hit Enter to delete infected files
4. You will be prompted: Do you want to clean the registry ? answer Y (yes) and hit Enter in order to remove the Desktop background and clean registry keys associated with the infection
5. The tool will now check if wininet.dll is infected. You may be prompted to replace the infected file (if found): Replace infected file ? answer Y (yes) and hit Enter to restore a clean file
6. A reboot may be needed to finish the cleaning process. The report can be found at the root of the system drive, usually at C:\rapport.txt ... Post the contents of the C:\rapport.txt file in your next post here... + a new hijackthis log.

process.exe is detected by some antivirus programs (AntiVir, Dr.Web, Kaspersky) as a "RiskTool". It is not a virus, but a program used to stop system processes. Antivirus programs cannot distinguish between "good" and "malicious" use of such programs, therefore they may alert the user.
http://www.beyondlogic.org/consulting/processutil/processutil.htm

steam

[harnfarm]

Seems to have resolved problem. Smitfraud report follows.

SmitFraudFix v2.39

Scan done at 16:10:08.01, Thu 05/04/2006
Run from C:\Documents and Settings\Lisa\Desktop\SmitfraudFix
OS: Microsoft Windows XP [Version 5.1.2600]

»»»»»»»»»»»»»»»»»»»»»»»» Killing process


»»»»»»»»»»»»»»»»»»»»»»»» Deleting infected files


»»»»»»»»»»»»»»»»»»»»»»»» Deleting Temp Files


»»»»»»»»»»»»»»»»»»»»»»»» Registry Cleaning

Registry Cleaning done.

»»»»»»»»»»»»»»»»»»»»»»»» End

[steamwiz]

Hi

You're welcome :)

The log is not quite what I expected to see....

Would you please run the fix again and select option #1 again and post a new log for me.

THEN ...

Download ewido security suite (http://www.ewido.net/en/download/)install, update and run it.

Please set up as :-

1. When installing, under "Additional Options" uncheck "Install background guard" and "Install scan via context menu".

2. Run Ewido --- When you run it for the first time, you will get a warning "Database could not be found!". Click OK. We will fix this in a moment.

3. From the main ewido screen, click on update in the left menu, then click the Start update button.

4. After the update finishes (the status bar at the bottom will display "Update successful")

5. You may need to manually update the definitions which you can get HERE (http://www.ewido.net/en/download/updates/)

6. Exit Ewido. DO NOT scan yet.

Boot into safemode...and scan with Ewido

7. Click on the Scanner button in the left menu, then click on Complete System Scan. This scan can take quite a while to run.

8. If ewido finds anything, it will pop up a notification. We have been finding some cases of false positives with the new version of Ewido, so we need to step through the fixes one-by-one. If Ewido finds something that you KNOW is legitimate (for example, parts of AVG Antivirus, AOL pcAnywhere and the game "Risk" have been flagged), select "none" as the action. DO NOT check "Perform action with all infections". If you are unsure of an entry, select "none" for the time being. I'll see that in the log you will post later and let you know if ewido needs to be run again.

9. Once the ewido scan has completed, there will be a button located on the bottom of the screen called Save report.

Important - You need to click "Save report" and Save it to your desktop, or you wont have a log

reboot

post a new hijackthis log + the ewido log

cheers

steam

[tashi]

Still with us harnfarm? Not finished yet.

[tashi]

This topic has been closed to prevent others with similar issues posting in it.
If you need it re-opened please send me or your helper a pm and provide a link to the thread.