View Full Version : Aftermath of Virus/Malware attack, Internet Explorer and other problems
catjsykes
2008-12-12, 00:17
Hi, my problem started after I uninstalled Norton and installed avast and my nephew spent several hours Thanksgiving day on my computer playing games. The next day windows were popping open in droves on my desktop. I'm thinking this was more to do with my nephew than with avast? I ran avast and it found hundreds of viruses. Since then, I have researched and taken the following measures to clean my system (all or most have been found on forums such as these):
I have run free versions of:
Ad aware
Ccleaner
Malwarebytes
Windows Defender
Alwil software virus worm cleaner (avast)
Spybot Search and Destroy
Smitfraudfix
Each of these apps found something to remove, the first few I ran found many cases of malware. I installed Ad aware yesterday and it still found one instance of malware.
My computer just isn't running as fast as it was and the one problem I've been noticing is one that I have read about on this forum. See "Internet Explorer won't display on screen". Many times I cannot open IE and a window appears to flash on the screen sometimes and doesn't open. Each time you can find the instance in Windows Task Manager as iexplore.exe. When logging off or shutting down, the iexplore.exe will flash several times in a box to "end now" before you can log off or shut down.
So, after finding the post mentioned above, I have followed some of the instructions to remove leftover Symantec files. In the Shared Symantec folder it gave me an "access denied" on a few of the files. I have also disabled my google toolbar and probably some other things that I can't remember. I can't yet determine if this has solved the IE problem because sometimes it works okay anyway.
I have Windows XP Media Center Edition with IE 6 updated to SP3 (note the SP3 update was also recent -- could this be a problem?) Should I have IE 7 now, I don't know if it is any better?
In any case, I am including my Hijack file here in the hopes that someone here can please look at it and tell me if there is anything there that I should be concerned about. Thank you so much in advance.
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 17:52:28, on 12/11/2008
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP3 (6.00.2900.5512)
Boot mode: Normal
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Windows Defender\MsMpEng.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
C:\Program Files\Alwil Software\Avast4\ashServ.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\WINDOWS\arservice.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\WINDOWS\eHome\ehRecvr.exe
C:\WINDOWS\eHome\ehSched.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Common Files\LightScribe\LSSrvc.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\WINDOWS\system32\nvsvc32.exe
C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\HPZIPM12.EXE
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
C:\Program Files\Alwil Software\Avast4\ashWebSv.exe
C:\WINDOWS\system32\dllhost.exe
C:\WINDOWS\system32\wuauclt.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\ehome\ehtray.exe
C:\WINDOWS\ARPWRMSG.EXE
C:\WINDOWS\RTHDCPL.EXE
C:\Program Files\Sonic\DigitalMedia Plus\DigitalMedia Archive\DMAScheduler.exe
C:\Program Files\Hewlett-Packard\HP Boot Optimizer\HPBootOp.exe
C:\Program Files\support.com\bin\tgcmd.exe
C:\Program Files\HP\HP Software Update\HPwuSchd2.exe
C:\Program Files\DISC\DISCover.exe
C:\WINDOWS\eHome\ehmsas.exe
C:\PROGRA~1\COMMON~1\INSTAL~1\UPDATE~1\issch.exe
C:\HP\KBD\KBD.EXE
C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PifSvc.exe
C:\WINDOWS\system32\wuauclt.exe
C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Windows Defender\MSASCui.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Program Files\DISC\DiscStreamHub.exe
C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\Program Files\Microsoft Office\Office10\WINWORD.EXE
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\HP\Digital Imaging\bin\hpqSTE08.exe
C:\WINDOWS\system32\wuauclt.exe
C:\WINDOWS\SoftwareDistribution\Download\Install\windows-kb890830-v2.5-delta.exe
c:\1b928094d89f800f8d610731\mrtstub.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe
C:\WINDOWS\system32\MRT.exe
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: Java(tm) Plug-In SSV Helper - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre6\bin\ssv.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar2.dll
O2 - BHO: HpWebHelper - {AAAE832A-5FFF-4661-9C8F-369692D1DCB9} - C:\WINDOWS\pchealth\helpctr\Vendors\CN=Hewlett-Packard,L=Cupertino,S=Ca,C=US\plugin\WebHelper.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\3.1.807.1746\swg.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll
O4 - HKLM\..\Run: [ehTray] C:\WINDOWS\ehome\ehtray.exe
O4 - HKLM\..\Run: [AlwaysReady Power Message APP] ARPWRMSG.EXE
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [RTHDCPL] RTHDCPL.EXE
O4 - HKLM\..\Run: [HPHUPD08] c:\Program Files\HP\Digital Imaging\{33D6CC28-9F75-4d1b-A11D-98895B3A3729}\hphupd08.exe
O4 - HKLM\..\Run: [DMAScheduler] c:\Program Files\Sonic\DigitalMedia Plus\DigitalMedia Archive\DMAScheduler.exe
O4 - HKLM\..\Run: [Recguard] C:\WINDOWS\SMINST\RECGUARD.EXE
O4 - HKLM\..\Run: [HPBootOp] "C:\Program Files\Hewlett-Packard\HP Boot Optimizer\HPBootOp.exe" /run
O4 - HKLM\..\Run: [Reminder] "C:\Windows\Creator\Remind_XP.exe"
O4 - HKLM\..\Run: [tgcmd] "C:\Program Files\support.com\bin\tgcmd.exe" /server
O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\HP\HP Software Update\HPwuSchd2.exe
O4 - HKLM\..\Run: [DISCover] C:\Program Files\DISC\DISCover.exe nogui
O4 - HKLM\..\Run: [ISUSPM Startup] C:\PROGRA~1\COMMON~1\INSTAL~1\UPDATE~1\ISUSPM.exe -startup
O4 - HKLM\..\Run: [ISUSScheduler] "C:\PROGRA~1\COMMON~1\INSTAL~1\UPDATE~1\issch.exe" -start
O4 - HKLM\..\Run: [KBD] C:\HP\KBD\KBD.EXE
O4 - HKLM\..\Run: [Symantec PIF AlertEng] "C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PifSvc.exe" /a /m "C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\AlertEng.dll"
O4 - HKLM\..\Run: [avast!] C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [Windows Defender] "C:\Program Files\Windows Defender\MSASCui.exe" -hide
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
O4 - .DEFAULT User Startup: Pin.lnk = C:\hp\bin\CLOAKER.EXE (User 'Default user')
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O8 - Extra context menu item: &Google Search - res://C:\Program Files\Google\GoogleToolbar1.dll/cmsearch.html
O8 - Extra context menu item: &Translate English Word - res://C:\Program Files\Google\GoogleToolbar1.dll/cmwordtrans.html
O8 - Extra context menu item: Backward Links - res://C:\Program Files\Google\GoogleToolbar1.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page - res://C:\Program Files\Google\GoogleToolbar1.dll/cmcache.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~4\Office10\EXCEL.EXE/3000
O8 - Extra context menu item: Similar Pages - res://C:\Program Files\Google\GoogleToolbar1.dll/cmsimilar.html
O8 - Extra context menu item: Translate Page into English - res://C:\Program Files\Google\GoogleToolbar1.dll/cmtrans.html
O9 - Extra button: ComcastHSI - {669B269B-0D4E-41FB-A3D8-FD67CA94F646} - http://www.comcast.net/ (file missing)
O9 - Extra button: Support - {8828075D-D097-4055-AA02-2DBFA9D85E8A} - http://www.comcastsupport.com/ (file missing)
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~4\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Help - {97809617-3937-4F84-B335-9BB05EF1A8D4} - http://online.comcast.net/help/ (file missing)
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra button: Internet Connection Help - {E2D4D26B-0180-43a4-B05F-462D6D54C789} - C:\WINDOWS\PCHEALTH\HELPCTR\Vendors\CN=Hewlett-Packard,L=Cupertino,S=Ca,C=US\IEButton\support.htm (file missing)
O9 - Extra 'Tools' menuitem: Internet Connection Help - {E2D4D26B-0180-43a4-B05F-462D6D54C789} - C:\WINDOWS\PCHEALTH\HELPCTR\Vendors\CN=Hewlett-Packard,L=Cupertino,S=Ca,C=US\IEButton\support.htm (file missing)
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {08B0E5C0-4FCB-11CF-AAA5-00401C608500} (Microsoft VM) - https://www.topproduceronline.com/downloads/msjavx86.exe
O16 - DPF: {106E49CF-797A-11D2-81A2-00E02C015623} (AlternaTIFF ActiveX) - http://www.alternatiff.com/install/00/alttiff.cab
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {406B5949-7190-4245-91A9-30A17DE16AD0} (Snapfish Activia) - http://www2.snapfish.com/SnapfishActivia.cab
O16 - DPF: {44990301-3C9D-426D-81DF-AAB636FA4345} (Symantec Script Runner Class) - https://www-secure.symantec.com/techsupp/asa/ss/sa/sa_cabs/tgctlsr.cab
O16 - DPF: {6A344D34-5231-452A-8A57-D064AC9B7862} (Symantec Download Manager) - https://webdl.symantec.com/activex/symdlmgr.cab
O16 - DPF: {BFF1950D-B1B4-4AE8-B842-B2CCF06D9A1B} (Zylom Games Player) - http://game02.zylom.com/activex/zylomgamesplayer.cab
O23 - Service: Lavasoft Ad-Aware Service (aawservice) - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: avast! iAVS4 Control Service (aswUpdSv) - ALWIL Software - C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
O23 - Service: avast! Antivirus - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashServ.exe
O23 - Service: avast! Mail Scanner - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
O23 - Service: avast! Web Scanner - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashWebSv.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - C:\Program Files\Common Files\LightScribe\LSSrvc.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\HPZIPM12.EXE
--
End of file - 11204 bytes
Please note that all instructions given are customised for this computer only, the tools used may cause damage if used on a computer with different infections.
If you think you have similar problems, please post a log in the HJT forum and wait for help.
Hello and welcome to the forums
My name is Katana and I will be helping you to remove any infection(s) that you may have.
Please observe these rules while we work:
Please Read All Instructions Carefully
If you don't understand something, stop and ask! Don't keep going on.
Please do not run any other tools or scans whilst I am helping you
Please continue to respond until I give you the "All Clear"
(Just because you can't see a problem doesn't mean it isn't there)
If you can do those few things, everything should go smoothly http://www.countingcows.de/laechel.gif
Please Note, your security programs may give warnings for some of the tools I will ask you to use.
Be assured, any links I give are safe
----------------------------------------------------------------------------------------
Download and Run RSIT
Please download Random's System Information Tool by random/random from here (http://images.malwareremoval.com/random/RSIT.exe) and save it to your desktop.
Double click on RSIT.exe to run RSIT.
Click Continue at the disclaimer screen.
Once it has finished, two logs will open:
log.txt will be opened maximized.
info.txt will be opened minimized.
Please post the contents of both log.txt and info.txt.
catjsykes
2008-12-18, 19:25
Hi, I am posting the contents of the log, but I can't seem to generate the info file again. I initially clicked on the link and just ran the program, but then noticed that you said to save it to my desktop. So, I closed the log and info files and started over by saving it to my desktop first. Now it won't generate the info log again. Sorry about that. I will keep trying to generate it, but for now here is the log and if you can tell me how to get the info one again, I would appreciate it. Thanks very much.
Logfile of random's system information tool 1.05 (written by random/random)
Run by Katie at 2008-12-18 13:21:35
Microsoft Windows XP Professional Service Pack 3
System drive C: has 158 GB (87%) free of 182 GB
Total RAM: 958 MB (47% free)
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 13:21:40, on 12/18/2008
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP3 (6.00.2900.5512)
Boot mode: Normal
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Windows Defender\MsMpEng.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
C:\Program Files\Alwil Software\Avast4\ashServ.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\WINDOWS\arservice.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\WINDOWS\eHome\ehRecvr.exe
C:\WINDOWS\eHome\ehSched.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Common Files\LightScribe\LSSrvc.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\WINDOWS\system32\nvsvc32.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
C:\Program Files\Alwil Software\Avast4\ashWebSv.exe
C:\WINDOWS\system32\dllhost.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\HPZIPM12.EXE
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\ehome\ehtray.exe
C:\WINDOWS\ARPWRMSG.EXE
C:\WINDOWS\RTHDCPL.EXE
C:\Program Files\Sonic\DigitalMedia Plus\DigitalMedia Archive\DMAScheduler.exe
C:\Program Files\support.com\bin\tgcmd.exe
C:\Program Files\HP\HP Software Update\HPwuSchd2.exe
C:\Program Files\DISC\DISCover.exe
C:\WINDOWS\eHome\ehmsas.exe
C:\PROGRA~1\COMMON~1\INSTAL~1\UPDATE~1\issch.exe
C:\HP\KBD\KBD.EXE
C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PifSvc.exe
C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Windows Defender\MSASCui.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\Program Files\DISC\DiscStreamHub.exe
C:\Program Files\HP\Digital Imaging\bin\hpqSTE08.exe
c:\windows\system\hpsysdrv.exe
C:\Program Files\Java\jre1.5.0_05\bin\jusched.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Documents and Settings\Katie\Desktop\RSIT.exe
C:\Program Files\Trend Micro\HijackThis\Katie.exe
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: Java(tm) Plug-In SSV Helper - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre6\bin\ssv.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar2.dll
O2 - BHO: HpWebHelper - {AAAE832A-5FFF-4661-9C8F-369692D1DCB9} - C:\WINDOWS\pchealth\helpctr\Vendors\CN=Hewlett-Packard,L=Cupertino,S=Ca,C=US\plugin\WebHelper.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\3.1.807.1746\swg.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll
O4 - HKLM\..\Run: [ehTray] C:\WINDOWS\ehome\ehtray.exe
O4 - HKLM\..\Run: [AlwaysReady Power Message APP] ARPWRMSG.EXE
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [RTHDCPL] RTHDCPL.EXE
O4 - HKLM\..\Run: [HPHUPD08] c:\Program Files\HP\Digital Imaging\{33D6CC28-9F75-4d1b-A11D-98895B3A3729}\hphupd08.exe
O4 - HKLM\..\Run: [DMAScheduler] c:\Program Files\Sonic\DigitalMedia Plus\DigitalMedia Archive\DMAScheduler.exe
O4 - HKLM\..\Run: [Recguard] C:\WINDOWS\SMINST\RECGUARD.EXE
O4 - HKLM\..\Run: [HPBootOp] "C:\Program Files\Hewlett-Packard\HP Boot Optimizer\HPBootOp.exe" /run
O4 - HKLM\..\Run: [Reminder] "C:\Windows\Creator\Remind_XP.exe"
O4 - HKLM\..\Run: [tgcmd] "C:\Program Files\support.com\bin\tgcmd.exe" /server
O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\HP\HP Software Update\HPwuSchd2.exe
O4 - HKLM\..\Run: [DISCover] C:\Program Files\DISC\DISCover.exe nogui
O4 - HKLM\..\Run: [ISUSPM Startup] C:\PROGRA~1\COMMON~1\INSTAL~1\UPDATE~1\ISUSPM.exe -startup
O4 - HKLM\..\Run: [ISUSScheduler] "C:\PROGRA~1\COMMON~1\INSTAL~1\UPDATE~1\issch.exe" -start
O4 - HKLM\..\Run: [KBD] C:\HP\KBD\KBD.EXE
O4 - HKLM\..\Run: [Symantec PIF AlertEng] "C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PifSvc.exe" /a /m "C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\AlertEng.dll"
O4 - HKLM\..\Run: [avast!] C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [Windows Defender] "C:\Program Files\Windows Defender\MSASCui.exe" -hide
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
O4 - .DEFAULT User Startup: Pin.lnk = C:\hp\bin\CLOAKER.EXE (User 'Default user')
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O8 - Extra context menu item: &Google Search - res://C:\Program Files\Google\GoogleToolbar1.dll/cmsearch.html
O8 - Extra context menu item: &Translate English Word - res://C:\Program Files\Google\GoogleToolbar1.dll/cmwordtrans.html
O8 - Extra context menu item: Backward Links - res://C:\Program Files\Google\GoogleToolbar1.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page - res://C:\Program Files\Google\GoogleToolbar1.dll/cmcache.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~4\Office10\EXCEL.EXE/3000
O8 - Extra context menu item: Similar Pages - res://C:\Program Files\Google\GoogleToolbar1.dll/cmsimilar.html
O8 - Extra context menu item: Translate Page into English - res://C:\Program Files\Google\GoogleToolbar1.dll/cmtrans.html
O9 - Extra button: ComcastHSI - {669B269B-0D4E-41FB-A3D8-FD67CA94F646} - http://www.comcast.net/ (file missing)
O9 - Extra button: Support - {8828075D-D097-4055-AA02-2DBFA9D85E8A} - http://www.comcastsupport.com/ (file missing)
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~4\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Help - {97809617-3937-4F84-B335-9BB05EF1A8D4} - http://online.comcast.net/help/ (file missing)
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra button: Internet Connection Help - {E2D4D26B-0180-43a4-B05F-462D6D54C789} - C:\WINDOWS\PCHEALTH\HELPCTR\Vendors\CN=Hewlett-Packard,L=Cupertino,S=Ca,C=US\IEButton\support.htm (file missing)
O9 - Extra 'Tools' menuitem: Internet Connection Help - {E2D4D26B-0180-43a4-B05F-462D6D54C789} - C:\WINDOWS\PCHEALTH\HELPCTR\Vendors\CN=Hewlett-Packard,L=Cupertino,S=Ca,C=US\IEButton\support.htm (file missing)
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {08B0E5C0-4FCB-11CF-AAA5-00401C608500} (Microsoft VM) - https://www.topproduceronline.com/downloads/msjavx86.exe
O16 - DPF: {106E49CF-797A-11D2-81A2-00E02C015623} (AlternaTIFF ActiveX) - http://www.alternatiff.com/install/00/alttiff.cab
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {406B5949-7190-4245-91A9-30A17DE16AD0} (Snapfish Activia) - http://www2.snapfish.com/SnapfishActivia.cab
O16 - DPF: {44990301-3C9D-426D-81DF-AAB636FA4345} (Symantec Script Runner Class) - https://www-secure.symantec.com/techsupp/asa/ss/sa/sa_cabs/tgctlsr.cab
O16 - DPF: {6A344D34-5231-452A-8A57-D064AC9B7862} (Symantec Download Manager) - https://webdl.symantec.com/activex/symdlmgr.cab
O16 - DPF: {BFF1950D-B1B4-4AE8-B842-B2CCF06D9A1B} (Zylom Games Player) - http://game02.zylom.com/activex/zylomgamesplayer.cab
O23 - Service: Lavasoft Ad-Aware Service (aawservice) - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: avast! iAVS4 Control Service (aswUpdSv) - ALWIL Software - C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
O23 - Service: avast! Antivirus - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashServ.exe
O23 - Service: avast! Mail Scanner - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
O23 - Service: avast! Web Scanner - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashWebSv.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - C:\Program Files\Common Files\LightScribe\LSSrvc.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\HPZIPM12.EXE
--
End of file - 11018 bytes
======Scheduled tasks folder======
C:\WINDOWS\tasks\AppleSoftwareUpdate.job
C:\WINDOWS\tasks\MP Scheduled Scan.job
======Registry dump======
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{06849E9F-C8D7-4D59-B87D-784B7D6BE0B3}]
Adobe PDF Reader Link Helper - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll [2006-12-18 59032]
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{53707962-6F74-2D53-2644-206D7942484F}]
Spybot-S&D IE Protection - C:\PROGRA~1\SPYBOT~1\SDHelper.dll [2008-09-15 1562960]
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{761497BB-D6F0-462C-B6EB-D4DAF1D92D43}]
Java(tm) Plug-In SSV Helper - C:\Program Files\Java\jre6\bin\ssv.dll [2008-12-04 320920]
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{AA58ED58-01DD-4d91-8333-CF10577473F7}]
Google Toolbar Helper - c:\program files\google\googletoolbar2.dll [2007-01-19 2403392]
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{AAAE832A-5FFF-4661-9C8F-369692D1DCB9}]
hpWebHelper Class - C:\WINDOWS\pchealth\helpctr\Vendors\CN=Hewlett-Packard []
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{AF69DE43-7D58-4638-B6FA-CE66B5AD205D}]
Google Toolbar Notifier BHO - C:\Program Files\Google\GoogleToolbarNotifier\3.1.807.1746\swg.dll [2008-09-16 737776]
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Toolbar]
{2318C2B1-4965-11d4-9B18-009027A5CD4F} - &Google - c:\program files\google\googletoolbar2.dll [2007-01-19 2403392]
[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Run]
"ehTray"=C:\WINDOWS\ehome\ehtray.exe [2005-08-05 64512]
"AlwaysReady Power Message APP"=C:\WINDOWS\ARPWRMSG.EXE [2005-08-02 77312]
"NvCplDaemon"=C:\WINDOWS\system32\NvCpl.dll [2006-01-24 7311360]
"nwiz"=nwiz.exe /install []
"RTHDCPL"=C:\WINDOWS\RTHDCPL.EXE [2006-01-23 15969280]
"HPHUPD08"=c:\Program Files\HP\Digital Imaging\{33D6CC28-9F75-4d1b-A11D-98895B3A3729}\hphupd08.exe [2005-06-01 49152]
"DMAScheduler"=c:\Program Files\Sonic\DigitalMedia Plus\DigitalMedia Archive\DMAScheduler.exe [2005-11-01 90112]
"Recguard"=C:\WINDOWS\SMINST\RECGUARD.EXE [2005-07-22 237568]
""= []
"PCDrProfiler"= []
"HPBootOp"=C:\Program Files\Hewlett-Packard\HP Boot Optimizer\HPBootOp.exe [2005-11-09 249856]
"Reminder"=C:\Windows\Creator\Remind_XP.exe [2004-12-13 663552]
"tgcmd"=C:\Program Files\support.com\bin\tgcmd.exe [2002-04-24 1544192]
"HP Software Update"=C:\Program Files\HP\HP Software Update\HPwuSchd2.exe [2005-05-12 49152]
"DISCover"=C:\Program Files\DISC\DISCover.exe [2007-10-30 1095256]
"ISUSPM Startup"=C:\PROGRA~1\COMMON~1\INSTAL~1\UPDATE~1\ISUSPM.exe [2004-07-27 221184]
"ISUSScheduler"=C:\PROGRA~1\COMMON~1\INSTAL~1\UPDATE~1\issch.exe [2004-07-27 81920]
"KBD"=C:\HP\KBD\KBD.EXE [2005-02-02 61440]
"Symantec PIF AlertEng"=C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PifSvc.exe [2007-03-12 517768]
"avast!"=C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe [2008-11-26 81000]
"QuickTime Task"=C:\Program Files\QuickTime\qttask.exe [2008-09-06 413696]
"iTunesHelper"=C:\Program Files\iTunes\iTunesHelper.exe [2008-10-01 289576]
"Windows Defender"=C:\Program Files\Windows Defender\MSASCui.exe [2006-11-03 866584]
[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run]
"ctfmon.exe"=C:\WINDOWS\system32\ctfmon.exe [2008-04-13 15360]
"MSMSGS"=C:\Program Files\Messenger\msmsgs.exe [2008-04-13 1695232]
"swg"=C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe [2007-07-25 68856]
C:\Documents and Settings\All Users\Start Menu\Programs\Startup
Adobe Reader Speed Launch.lnk - C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
HP Digital Imaging Monitor.lnk - C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
Microsoft Office.lnk - C:\Program Files\Microsoft Office\Office10\OSA.EXE
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\WgaLogon]
C:\WINDOWS\system32\WgaLogon.dll [2006-06-02 402736]
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\ShellServiceObjectDelayLoad]
WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - C:\WINDOWS\system32\WPDShServiceObj.dll [2006-10-18 133632]
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\ShellExecuteHooks]
"{091EB208-39DD-417D-A5DD-7E2C2D8FB9CB}"=C:\PROGRA~1\WIFD1F~1\MpShHook.dll [2006-11-03 83224]
[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\securityproviders]
"SecurityProviders"=msapsspc.dll, schannel.dll, digest.dll, msnsspc.dll, msansspc.dll
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\aawservice]
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\WinDefend]
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\network\aawservice]
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\network\WinDefend]
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\network\{1a3e09be-1e45-494b-9174-d7385b45bbf5}]
[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Policies\System]
"dontdisplaylastusername"=0
"legalnoticecaption"=
"legalnoticetext"=
"shutdownwithoutlogon"=1
"undockwithoutlogon"=1
"InstallVisualStyle"=C:\WINDOWS\Resources\Themes\Royale\Royale.msstyles
"InstallTheme"=C:\WINDOWS\Resources\Themes\Royale.theme
[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Policies\explorer]
"NoDriveTypeAutoRun"=145
[HKEY_LOCAL_MACHINE\system\currentcontrolset\services\sharedaccess\parameters\firewallpolicy\standardprofile\authorizedapplications\list]
"%windir%\system32\sessmgr.exe"="%windir%\system32\sessmgr.exe:*:enabled:@xpsp2res.dll,-22019"
"C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe"="C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe:*:Enabled:hpqtra08.exe"
"C:\Program Files\HP\Digital Imaging\bin\hpqste08.exe"="C:\Program Files\HP\Digital Imaging\bin\hpqste08.exe:*:Enabled:hpqste08.exe"
"C:\Program Files\HP\Digital Imaging\bin\hpofxm08.exe"="C:\Program Files\HP\Digital Imaging\bin\hpofxm08.exe:*:Enabled:hpofxm08.exe"
"C:\Program Files\HP\Digital Imaging\bin\hposfx08.exe"="C:\Program Files\HP\Digital Imaging\bin\hposfx08.exe:*:Enabled:hposfx08.exe"
"C:\Program Files\HP\Digital Imaging\bin\hposid01.exe"="C:\Program Files\HP\Digital Imaging\bin\hposid01.exe:*:Enabled:hposid01.exe"
"C:\Program Files\HP\Digital Imaging\bin\hpqscnvw.exe"="C:\Program Files\HP\Digital Imaging\bin\hpqscnvw.exe:*:Enabled:hpqscnvw.exe"
"C:\Program Files\HP\Digital Imaging\bin\hpqkygrp.exe"="C:\Program Files\HP\Digital Imaging\bin\hpqkygrp.exe:*:Enabled:hpqkygrp.exe"
"C:\Program Files\HP\Digital Imaging\bin\hpqCopy.exe"="C:\Program Files\HP\Digital Imaging\bin\hpqCopy.exe:*:Enabled:hpqcopy.exe"
"C:\Program Files\HP\Digital Imaging\bin\hpfccopy.exe"="C:\Program Files\HP\Digital Imaging\bin\hpfccopy.exe:*:Enabled:hpfccopy.exe"
"C:\Program Files\HP\Digital Imaging\bin\hpzwiz01.exe"="C:\Program Files\HP\Digital Imaging\bin\hpzwiz01.exe:*:Enabled:hpzwiz01.exe"
"C:\Program Files\HP\Digital Imaging\Unload\HpqPhUnl.exe"="C:\Program Files\HP\Digital Imaging\Unload\HpqPhUnl.exe:*:Enabled:hpqphunl.exe"
"C:\Program Files\HP\Digital Imaging\Unload\HpqDIA.exe"="C:\Program Files\HP\Digital Imaging\Unload\HpqDIA.exe:*:Enabled:hpqdia.exe"
"C:\Program Files\HP\Digital Imaging\bin\hpoews01.exe"="C:\Program Files\HP\Digital Imaging\bin\hpoews01.exe:*:Enabled:hpoews01.exe"
"C:\Program Files\Updates from HP\9972322\Program\Updates from HP.exe"="C:\Program Files\Updates from HP\9972322\Program\Updates from HP.exe:*:Enabled:Updates from HP"
"C:\Program Files\EarthLink TotalAccess\TaskPanl.exe"="C:\Program Files\EarthLink TotalAccess\TaskPanl.exe:*:Enabled:Earthlink"
"C:\Program Files\support.com\bin\tgcmd.exe"="C:\Program Files\support.com\bin\tgcmd.exe:*:Enabled:Support.com Scheduler and Command Dispatcher"
"C:\Program Files\Messenger\msmsgs.exe"="C:\Program Files\Messenger\msmsgs.exe:*:Enabled:Windows Messenger"
"C:\Program Files\DISC\DISCover.exe"="C:\Program Files\DISC\DISCover.exe:*:Enabled:DISCover Drop & Play System"
"C:\Program Files\DISC\DiscStreamHub.exe"="C:\Program Files\DISC\DiscStreamHub.exe:*:Enabled:DISCover Stream Hub"
"C:\Program Files\DISC\myFTP.exe"="C:\Program Files\DISC\myFTP.exe:*:Enabled:DISCover FTP"
"C:\Program Files\TurboTax\Deluxe 2007\32bit\ttax.exe"="C:\Program Files\TurboTax\Deluxe 2007\32bit\ttax.exe:LocalSubNet:Enabled:TurboTax"
"C:\Program Files\TurboTax\Deluxe 2007\32bit\updatemgr.exe"="C:\Program Files\TurboTax\Deluxe 2007\32bit\updatemgr.exe:LocalSubNet:Enabled:TurboTax Update Manager"
"C:\Program Files\LimeWire\LimeWire.exe"="C:\Program Files\LimeWire\LimeWire.exe:*:Enabled:LimeWire"
"C:\Program Files\Common Files\AOL\Loader\aolload.exe"="C:\Program Files\Common Files\AOL\Loader\aolload.exe:*:Enabled:AOL Loader"
"C:\Program Files\AIM6\aim6.exe"="C:\Program Files\AIM6\aim6.exe:*:Enabled:AIM"
"C:\Program Files\Bonjour\mDNSResponder.exe"="C:\Program Files\Bonjour\mDNSResponder.exe:*:Enabled:Bonjour"
"C:\Program Files\iTunes\iTunes.exe"="C:\Program Files\iTunes\iTunes.exe:*:Enabled:iTunes"
"%windir%\Network Diagnostic\xpnetdiag.exe"="%windir%\Network Diagnostic\xpnetdiag.exe:*:Enabled:@xpsp3res.dll,-20000"
[HKEY_LOCAL_MACHINE\system\currentcontrolset\services\sharedaccess\parameters\firewallpolicy\domainprofile\authorizedapplications\list]
"%windir%\system32\sessmgr.exe"="%windir%\system32\sessmgr.exe:*:enabled:@xpsp2res.dll,-22019"
"C:\Program Files\Updates from HP\9972322\Program\Updates from HP.exe"="C:\Program Files\Updates from HP\9972322\Program\Updates from HP.exe:*:Enabled:Updates from HP"
"%windir%\Network Diagnostic\xpnetdiag.exe"="%windir%\Network Diagnostic\xpnetdiag.exe:*:Enabled:@xpsp3res.dll,-20000"
[HKEY_CURRENT_USER\software\microsoft\windows\currentversion\explorer\mountpoints2\F]
shell\AutoRun\command - F:\LaunchU3.exe -a
[HKEY_CURRENT_USER\software\microsoft\windows\currentversion\explorer\mountpoints2\{1f88e0db-c0e3-11dd-82dd-0015f2d4eb4e}]
shell\AutoRun\command - F:\LaunchU3.exe -a
======List of files/folders created in the last 1 months======
2008-12-18 13:18:29 ----D---- C:\rsit
2008-12-11 02:55:10 ----D---- C:\Program Files\Lavasoft
2008-12-11 02:55:10 ----D---- C:\Documents and Settings\All Users\Application Data\Lavasoft
2008-12-11 02:54:19 ----D---- C:\Program Files\Common Files\Wise Installation Wizard
2008-12-11 02:46:10 ----D---- C:\Program Files\Trend Micro
2008-12-11 02:43:16 ----D---- C:\Program Files\CCleaner
2008-12-11 02:38:34 ----A---- C:\WINDOWS\RegGenie.ini
2008-12-11 02:36:13 ----A---- C:\WINDOWS\RegGenieOnUninstall.exe
2008-12-11 02:36:11 ----D---- C:\Program Files\RegGenie
2008-12-11 02:27:00 ----D---- C:\Documents and Settings\Katie\Application Data\Uniblue
2008-12-11 01:09:49 ----SHD---- C:\WINDOWS\CSC
2008-12-11 01:07:52 ----HDC---- C:\WINDOWS\$NtUninstallKB955839$
2008-12-11 01:07:40 ----HDC---- C:\WINDOWS\$NtUninstallKB958215$
2008-12-11 01:07:31 ----HDC---- C:\WINDOWS\$NtUninstallKB952069_WM9$
2008-12-11 01:07:27 ----HDC---- C:\WINDOWS\$NtUninstallKB954600$
2008-12-11 01:07:17 ----HDC---- C:\WINDOWS\$NtUninstallKB956802$
2008-12-04 19:25:57 ----A---- C:\WINDOWS\system32\javaws.exe
2008-12-04 19:25:57 ----A---- C:\WINDOWS\system32\javaw.exe
2008-12-04 19:25:57 ----A---- C:\WINDOWS\system32\java.exe
2008-12-04 19:25:57 ----A---- C:\WINDOWS\system32\deploytk.dll
2008-12-04 15:48:41 ----D---- C:\Documents and Settings\Katie\Application Data\Malwarebytes
2008-12-04 14:11:40 ----D---- C:\Program Files\Malwarebytes' Anti-Malware
2008-12-04 14:11:40 ----D---- C:\Documents and Settings\All Users\Application Data\Malwarebytes
2008-12-04 13:50:11 ----D---- C:\Program Files\Spybot - Search & Destroy
2008-12-04 13:50:11 ----D---- C:\Documents and Settings\All Users\Application Data\Spybot - Search & Destroy
2008-12-04 03:00:56 ----HDC---- C:\WINDOWS\$NtUninstallKB951978$
2008-12-04 03:00:43 ----HDC---- C:\WINDOWS\$NtUninstallKB954459$
2008-12-03 21:55:57 ----D---- C:\WINDOWS\Prefetch
2008-12-03 21:53:02 ----HDC---- C:\WINDOWS\$NtUninstallKB958644$
2008-12-03 21:52:54 ----HDC---- C:\WINDOWS\$NtUninstallKB957097$
2008-12-03 21:52:47 ----HDC---- C:\WINDOWS\$NtUninstallKB957095$
2008-12-03 21:52:35 ----HDC---- C:\WINDOWS\$NtUninstallKB956841$
2008-12-03 21:52:28 ----HDC---- C:\WINDOWS\$NtUninstallKB956803$
2008-12-03 21:52:17 ----HDC---- C:\WINDOWS\$NtUninstallKB956390$
2008-12-03 21:52:04 ----HDC---- C:\WINDOWS\$NtUninstallKB955069$
2008-12-03 21:51:57 ----HDC---- C:\WINDOWS\$NtUninstallKB954211$
2008-12-03 21:51:46 ----HDC---- C:\WINDOWS\$NtUninstallKB953838$
2008-12-03 21:51:37 ----HDC---- C:\WINDOWS\$NtUninstallKB952954$
2008-12-03 21:51:27 ----HDC---- C:\WINDOWS\$NtUninstallKB952287$
2008-12-03 21:51:18 ----HDC---- C:\WINDOWS\$NtUninstallKB951748$
2008-12-03 21:51:10 ----HDC---- C:\WINDOWS\$NtUninstallKB951698$
2008-12-03 21:51:03 ----HDC---- C:\WINDOWS\$NtUninstallKB951376-v2$
2008-12-03 21:50:53 ----HDC---- C:\WINDOWS\$NtUninstallKB951376$
2008-12-03 21:50:44 ----HDC---- C:\WINDOWS\$NtUninstallKB951066$
2008-12-03 21:50:37 ----HDC---- C:\WINDOWS\$NtUninstallKB950974$
2008-12-03 21:50:29 ----HDC---- C:\WINDOWS\$NtUninstallKB950762$
2008-12-03 21:50:12 ----HDC---- C:\WINDOWS\$NtUninstallKB950759$
2008-12-03 21:50:05 ----HDC---- C:\WINDOWS\$NtUninstallKB946648$
2008-12-03 21:49:58 ----HDC---- C:\WINDOWS\$NtUninstallKB938464$
2008-12-03 21:39:42 ----D---- C:\WINDOWS\system32\scripting
2008-12-03 21:39:42 ----D---- C:\WINDOWS\system32\en-us
2008-12-03 21:39:41 ----D---- C:\WINDOWS\l2schemas
2008-12-03 21:39:40 ----D---- C:\WINDOWS\system32\en
2008-12-03 21:39:40 ----D---- C:\WINDOWS\system32\bits
2008-12-03 21:37:02 ----D---- C:\Program Files\Windows Defender
2008-12-03 21:35:03 ----D---- C:\WINDOWS\ServicePackFiles
2008-12-03 21:32:55 ----D---- C:\WINDOWS\network diagnostic
2008-12-03 21:28:32 ----HDC---- C:\WINDOWS\$NtServicePackUninstall$
2008-12-03 21:11:44 ----A---- C:\WINDOWS\system32\tmp.txt
2008-12-03 21:11:42 ----A---- C:\rapport.txt
2008-12-02 21:45:54 ----D---- C:\Documents and Settings\Katie\Application Data\U3
2008-12-02 20:58:32 ----A---- C:\Documents and Settings\All Users\Application Data\84D1301A.exe
======List of files/folders modified in the last 1 months======
2008-12-18 13:21:36 ----D---- C:\WINDOWS\Temp
2008-12-17 10:29:00 ----D---- C:\WINDOWS\system32\Lang
2008-12-17 10:29:00 ----AD---- C:\WINDOWS
2008-12-11 17:51:56 ----D---- C:\WINDOWS\Debug
2008-12-11 17:48:23 ----SD---- C:\WINDOWS\Tasks
2008-12-11 17:45:32 ----D---- C:\WINDOWS\Registration
2008-12-11 17:44:12 ----A---- C:\WINDOWS\SchedLgU.Txt
2008-12-11 17:44:11 ----D---- C:\WINDOWS\system32\CatRoot2
2008-12-11 17:39:09 ----D---- C:\Program Files\Common Files\Symantec Shared
2008-12-11 08:47:42 ----SD---- C:\WINDOWS\Downloaded Program Files
2008-12-11 02:55:39 ----SHD---- C:\WINDOWS\Installer
2008-12-11 02:55:39 ----HD---- C:\Config.Msi
2008-12-11 02:55:10 ----D---- C:\WINDOWS\system32\drivers
2008-12-11 02:55:10 ----D---- C:\WINDOWS\system32
2008-12-11 02:55:10 ----D---- C:\Program Files
2008-12-11 02:54:19 ----D---- C:\Program Files\Common Files
2008-12-11 02:10:37 ----A---- C:\WINDOWS\system32\PerfStringBackup.INI
2008-12-11 01:53:46 ----SHD---- C:\System Volume Information
2008-12-11 01:53:36 ----D---- C:\WINDOWS\system32\inetsrv
2008-12-11 01:47:22 ----RSHD---- C:\WINDOWS\system32\dllcache
2008-12-11 01:07:55 ----HD---- C:\WINDOWS\inf
2008-12-11 01:07:37 ----HD---- C:\WINDOWS\$hf_mig$
2008-12-09 18:24:37 ----A---- C:\WINDOWS\system32\MRT.exe
2008-12-05 13:27:53 ----D---- C:\Documents and Settings\Katie\Application Data\Adobe
2008-12-04 19:25:28 ----D---- C:\Program Files\Java
2008-12-04 15:08:31 ----D---- C:\Program Files\Common
2008-12-04 14:10:17 ----A---- C:\WINDOWS\WININIT.INI
2008-12-03 21:55:13 ----D---- C:\WINDOWS\system32\wbem
2008-12-03 21:55:13 ----D---- C:\WINDOWS\system32\Setup
2008-12-03 21:55:13 ----D---- C:\WINDOWS\ime
2008-12-03 21:55:13 ----D---- C:\WINDOWS\AppPatch
2008-12-03 21:55:13 ----D---- C:\Program Files\Messenger
2008-12-03 21:55:13 ----D---- C:\Program Files\Internet Explorer
2008-12-03 21:55:12 ----SD---- C:\WINDOWS\Fonts
2008-12-03 21:53:04 ----D---- C:\WINDOWS\system32\CatRoot
2008-12-03 21:49:48 ----D---- C:\WINDOWS\security
2008-12-03 21:49:02 ----RSD---- C:\WINDOWS\assembly
2008-12-03 21:40:12 ----D---- C:\WINDOWS\WinSxS
2008-12-03 21:39:56 ----D---- C:\WINDOWS\Help
2008-12-03 21:39:42 ----D---- C:\WINDOWS\system32\usmt
2008-12-03 21:39:40 ----D---- C:\WINDOWS\PeerNet
2008-12-03 21:39:40 ----D---- C:\Program Files\Movie Maker
2008-12-03 21:34:54 ----D---- C:\WINDOWS\system32\Restore
2008-12-03 21:34:53 ----D---- C:\WINDOWS\system32\npp
2008-12-03 21:34:53 ----D---- C:\WINDOWS\mui
2008-12-03 21:34:52 ----D---- C:\WINDOWS\msagent
2008-12-03 21:34:51 ----D---- C:\WINDOWS\srchasst
2008-12-03 21:34:50 ----D---- C:\Program Files\NetMeeting
2008-12-03 21:34:47 ----D---- C:\WINDOWS\system32\Com
2008-12-03 21:34:45 ----D---- C:\Program Files\Windows NT
2008-12-03 21:34:44 ----D---- C:\Program Files\Outlook Express
2008-12-03 21:34:41 ----D---- C:\Program Files\Common Files\System
2008-12-03 21:34:24 ----D---- C:\WINDOWS\system32\oobe
2008-12-03 21:34:22 ----D---- C:\WINDOWS\system
2008-12-03 21:31:25 ----D---- C:\WINDOWS\system32\ReinstallBackups
2008-12-03 21:28:31 ----AD---- C:\WINDOWS\ehome
2008-12-03 21:26:42 ----D---- C:\Documents and Settings\All Users\Application Data\Viewpoint
2008-12-03 09:20:33 ----D---- C:\temp
2008-11-26 12:21:30 ----A---- C:\WINDOWS\system32\aswBoot.exe
======List of drivers (R=Running, S=Stopped, 0=Boot, 1=System, 2=Auto, 3=Demand, 4=Disabled)======
R1 Aavmker4;avast! Asynchronous Virus Monitor; C:\WINDOWS\system32\drivers\Aavmker4.sys [2008-11-26 26944]
R1 AmdK8;AMD Processor Driver; C:\WINDOWS\system32\DRIVERS\AmdK8.sys [2005-03-09 36352]
R1 aswSP;avast! Self Protection; C:\WINDOWS\system32\drivers\aswSP.sys [2008-11-26 111184]
R1 aswTdi;avast! Network Shield Support; C:\WINDOWS\system32\drivers\aswTdi.sys [2008-11-26 50864]
R2 aswFsBlk;aswFsBlk; C:\WINDOWS\system32\DRIVERS\aswFsBlk.sys [2008-11-26 20560]
R2 aswMon2;avast! Standard Shield Support; C:\WINDOWS\system32\drivers\aswMon2.sys [2008-11-26 94032]
R2 MCSTRM;MCSTRM; C:\WINDOWS\system32\drivers\MCSTRM.sys [2008-03-30 8413]
R2 symlcbrd;symlcbrd; \??\C:\WINDOWS\system32\drivers\symlcbrd.sys []
R3 AgereSoftModem;Agere Systems Soft Modem; C:\WINDOWS\system32\DRIVERS\AGRSM.sys [2005-10-20 1095009]
R3 aracpi;aracpi; C:\WINDOWS\system32\DRIVERS\aracpi.sys [2005-08-02 22784]
R3 arhidfltr;MS Ar HID Filter Driver; C:\WINDOWS\system32\DRIVERS\arhidfltr.sys [2005-08-02 19200]
R3 arkbcfltr;Microsoft PS2 Keyboard Filter; C:\WINDOWS\system32\DRIVERS\arkbcfltr.sys [2005-08-02 5376]
R3 armoucfltr;Microsoft PS2 Mouse Filter; C:\WINDOWS\system32\DRIVERS\armoucfltr.sys [2005-08-02 4992]
R3 Arp1394;1394 ARP Client Protocol; C:\WINDOWS\system32\DRIVERS\arp1394.sys [2008-04-13 60800]
R3 ARPolicy;ARPolicy; C:\WINDOWS\system32\DRIVERS\arpolicy.sys [2005-08-02 10112]
R3 aswRdr;aswRdr; C:\WINDOWS\system32\drivers\aswRdr.sys [2008-11-26 23152]
R3 GEARAspiWDM;GEAR ASPI Filter Driver; C:\WINDOWS\system32\DRIVERS\GEARAspiWDM.sys [2008-04-17 15464]
R3 HDAudBus;Microsoft UAA Bus Driver for High Definition Audio; C:\WINDOWS\system32\DRIVERS\HDAudBus.sys [2008-04-13 144384]
R3 HidUsb;Microsoft HID Class Driver; C:\WINDOWS\system32\DRIVERS\hidusb.sys [2008-04-13 10368]
R3 HPZid412;IEEE-1284.4 Driver HPZid412; C:\WINDOWS\system32\DRIVERS\HPZid412.sys [2005-03-08 51120]
R3 HPZipr12;Print Class Driver for IEEE-1284.4 HPZipr12; C:\WINDOWS\system32\DRIVERS\HPZipr12.sys [2005-03-08 16496]
R3 HPZius12;USB to IEEE-1284.4 Translation Driver HPZius12; C:\WINDOWS\system32\DRIVERS\HPZius12.sys [2005-03-08 21744]
R3 IntcAzAudAddService;Service for Realtek HD Audio (WDM); C:\WINDOWS\system32\drivers\RtkHDAud.sys [2006-01-23 4145152]
R3 mouhid;Mouse HID Driver; C:\WINDOWS\system32\DRIVERS\mouhid.sys [2001-08-17 12160]
R3 NIC1394;1394 Net Driver; C:\WINDOWS\system32\DRIVERS\nic1394.sys [2008-04-13 61824]
R3 nv;nv; C:\WINDOWS\system32\DRIVERS\nv4_mini.sys [2006-01-24 3535520]
R3 NVENETFD;NVIDIA nForce Networking Controller Driver; C:\WINDOWS\system32\DRIVERS\NVENETFD.sys [2005-07-29 34048]
R3 nvnetbus;NVIDIA Network Bus Enumerator; C:\WINDOWS\system32\DRIVERS\nvnetbus.sys [2005-07-29 12928]
R3 Ps2;PS2; C:\WINDOWS\system32\DRIVERS\PS2.sys [2005-12-12 19072]
R3 usbccgp;Microsoft USB Generic Parent Driver; C:\WINDOWS\system32\DRIVERS\usbccgp.sys [2008-04-13 32128]
R3 usbehci;Microsoft USB 2.0 Enhanced Host Controller Miniport Driver; C:\WINDOWS\system32\DRIVERS\usbehci.sys [2008-04-13 30208]
R3 usbhub;USB2 Enabled Hub; C:\WINDOWS\system32\DRIVERS\usbhub.sys [2008-04-13 59520]
R3 usbohci;Microsoft USB Open Host Controller Miniport Driver; C:\WINDOWS\system32\DRIVERS\usbohci.sys [2008-04-13 17152]
R3 usbprint;Microsoft USB PRINTER Class; C:\WINDOWS\system32\DRIVERS\usbprint.sys [2008-04-13 25856]
R3 usbstor;USB Mass Storage Driver; C:\WINDOWS\system32\DRIVERS\USBSTOR.SYS [2008-04-13 26368]
S3 MHNDRV;MHN driver; C:\WINDOWS\system32\DRIVERS\mhndrv.sys [2004-08-09 11008]
S3 rtl8139;Realtek RTL8139(A/B/C)-based PCI Fast Ethernet Adapter NT Driver; C:\WINDOWS\system32\DRIVERS\RTL8139.SYS [2004-08-03 20992]
S3 SONYPVU1;Sony USB Filter Driver (SONYPVU1); C:\WINDOWS\system32\DRIVERS\SONYPVU1.SYS [2001-08-17 7552]
S3 USBAAPL;Apple Mobile USB Driver; C:\WINDOWS\System32\Drivers\usbaapl.sys [2008-10-01 32000]
S3 usbscan;USB Scanner Driver; C:\WINDOWS\system32\DRIVERS\usbscan.sys [2008-04-13 15104]
S3 usbuhci;Microsoft USB Universal Host Controller Miniport Driver; C:\WINDOWS\system32\DRIVERS\usbuhci.sys [2008-04-13 20608]
S3 WpdUsb;WpdUsb; C:\WINDOWS\System32\Drivers\wpdusb.sys [2006-10-18 38528]
S3 WudfRd;Windows Driver Foundation - User-mode Driver Framework Reflector; C:\WINDOWS\system32\DRIVERS\wudfrd.sys [2006-09-28 82944]
S4 intelppm;Intel Processor Driver; C:\WINDOWS\system32\DRIVERS\intelppm.sys [2008-04-13 36352]
======List of services (R=Running, S=Stopped, 0=Boot, 1=System, 2=Auto, 3=Demand, 4=Disabled)======
R2 aawservice;Lavasoft Ad-Aware Service; C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe [2008-09-10 611664]
R2 Apple Mobile Device;Apple Mobile Device; C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe [2008-10-01 116040]
R2 ARSVC;ARSVC; C:\WINDOWS\arservice.exe [2005-08-02 58880]
R2 aswUpdSv;avast! iAVS4 Control Service; C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe [2008-11-26 18752]
R2 avast! Antivirus;avast! Antivirus; C:\Program Files\Alwil Software\Avast4\ashServ.exe [2008-11-26 155160]
R2 Bonjour Service;Bonjour Service; C:\Program Files\Bonjour\mDNSResponder.exe [2008-08-29 238888]
R2 ehRecvr;Media Center Receiver Service; C:\WINDOWS\eHome\ehRecvr.exe [2006-10-09 237568]
R2 ehSched;Media Center Scheduler Service; C:\WINDOWS\eHome\ehSched.exe [2005-08-05 102912]
R2 JavaQuickStarterService;Java Quick Starter; C:\Program Files\Java\jre6\bin\jqs.exe [2008-12-04 152984]
R2 LightScribeService;LightScribeService Direct Disc Labeling Service; C:\Program Files\Common Files\LightScribe\LSSrvc.exe [2006-03-23 73728]
R2 McrdSvc;Media Center Extender Service; C:\WINDOWS\ehome\mcrdsvc.exe [2005-08-05 99328]
R2 MDM;Machine Debug Manager; C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE [2003-06-20 322120]
R2 NVSvc;NVIDIA Display Driver Service; C:\WINDOWS\system32\nvsvc32.exe [2006-01-24 131139]
R2 Pml Driver HPZ12;Pml Driver HPZ12; C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\HPZIPM12.EXE [2007-08-09 73728]
R2 WinDefend;Windows Defender; C:\Program Files\Windows Defender\MsMpEng.exe [2006-11-03 13592]
R2 WudfSvc;Windows Driver Foundation - User-mode Driver Framework; C:\WINDOWS\system32\svchost.exe [2008-04-13 14336]
R3 avast! Mail Scanner;avast! Mail Scanner; C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe [2008-11-26 254040]
R3 avast! Web Scanner;avast! Web Scanner; C:\Program Files\Alwil Software\Avast4\ashWebSv.exe [2008-11-26 352920]
R3 iPod Service;iPod Service; C:\Program Files\iPod\bin\iPodService.exe [2008-10-01 536872]
S3 aspnet_state;ASP.NET State Service; C:\WINDOWS\Microsoft.NET\Framework\v2.0.50727\aspnet_state.exe [2007-10-24 33800]
S3 clr_optimization_v2.0.50727_32;.NET Runtime Optimization Service v2.0.50727_X86; C:\WINDOWS\Microsoft.NET\Framework\v2.0.50727\mscorsvw.exe [2007-10-24 70144]
S3 Fax;Fax; C:\WINDOWS\system32\fxssvc.exe [2008-04-13 267776]
S3 gusvc;Google Updater Service; C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe [2007-01-25 138168]
S3 IDriverT;InstallDriver Table Manager; C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe [2004-10-22 73728]
S3 MHN;MHN; C:\WINDOWS\System32\svchost.exe [2008-04-13 14336]
S3 ose;Office Source Engine; C:\Program Files\Common Files\Microsoft Shared\Source Engine\OSE.EXE [2003-07-28 89136]
S3 WMPNetworkSvc;Windows Media Player Network Sharing Service; C:\Program Files\Windows Media Player\wmpnetwk.exe [2006-10-18 913408]
S4 Automatic LiveUpdate Scheduler;Automatic LiveUpdate Scheduler; C:\Program Files\Symantec\LiveUpdate\AluSchedulerSvc.exe [2008-02-09 238968]
S4 LiveUpdate Notice Service;LiveUpdate Notice Service; C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PifSvc.exe [2007-03-12 517768]
S4 LiveUpdate;LiveUpdate; C:\Program Files\Symantec\LiveUpdate\LuComServer_3_4.EXE [2008-08-04 3220856]
S4 Symantec Core LC;Symantec Core LC; C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe []
-----------------EOF-----------------
The other log is only produced the first time you run the tool.
A copy should be located in C:\RSIT\Info.txt
catjsykes
2008-12-18, 21:09
Thanks so much! Here is the info.txt file.
info.txt logfile of random's system information tool 1.05 2008-12-18 13:18:41
======Uninstall list======
-->"C:\Program Files\Symantec\LiveUpdate\LSETUP.EXE" /U
-->C:\WINDOWS\IsUninst.exe -fC:\WINDOWS\orun32.isu
-->c:\WINDOWS\system32\\MSIEXEC.EXE /x {075473F5-846A-448B-BCB3-104AA1760205}
-->c:\WINDOWS\system32\\MSIEXEC.EXE /x {AB708C9B-97C8-4AC9-899B-DBF226AC9382}
-->c:\WINDOWS\system32\\MSIEXEC.EXE /x {B12665F4-4E93-4AB4-B7FC-37053B524629}
-->c:\WINDOWS\system32\\MSIEXEC.EXE /x {F80239D8-7811-4D5E-B033-0D0BBFE32920}
-->rundll32.exe setupapi.dll,InstallHinfSection DefaultUninstall 132 C:\WINDOWS\INF\PCHealth.inf
Acrobat.com-->C:\Program Files\Common Files\Adobe AIR\Versions\1.0\Adobe AIR Application Installer.exe -uninstall com.adobe.mauby 4875E02D9FB21EE389F73B8D1702B320485DF8CE.1
Acrobat.com-->MsiExec.exe /I{77DCDCE3-2DED-62F3-8154-05E745472D07}
Ad-Aware-->MsiExec.exe /I{DED53B0B-B67C-4244-AE6A-D6FD3C28D1EF}
Adobe AIR-->C:\Program Files\Common Files\Adobe AIR\Versions\1.0\Adobe AIR Updater.exe -arp:uninstall
Adobe AIR-->MsiExec.exe /I{00203668-8170-44A0-BE44-B632FA4D780F}
Adobe Flash Player ActiveX-->C:\WINDOWS\system32\Macromed\Flash\uninstall_activeX.exe
Adobe Reader 7.0.9-->MsiExec.exe /I{AC76BA86-7AD7-1033-7B44-A70900000002}
Agere Systems PCI-SV92PP Soft Modem-->agrsmdel
AnswerWorks 4.0 Runtime - English-->RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\PROFES~1\RunTime\10\00\Intel32\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{7DD9A065-2C86-4A9F-A5FF-796EC1B99DCA}\setup.exe" -l0x9 -removeonly
Apple Mobile Device Support-->MsiExec.exe /I{976C2B2A-CE59-4AB3-83FB-BF895E28F2E6}
Apple Software Update-->MsiExec.exe /I{6956856F-B6B3-4BE0-BA0B-8F495BE32033}
avast! Antivirus-->C:\Program Files\Alwil Software\Avast4\aswRunDll.exe "C:\Program Files\Alwil Software\Avast4\Setup\setiface.dll",RunSetup
Barnyard Invasion from HP Media Center (remove only)-->"C:\Program Files\WildTangent\Apps\GameChannel\Games\049D60AF-B425-4F8A-BD66-9D8C1B519D59\Uninstall.exe"
Bejeweled 2 Deluxe from HP Media Center (remove only)-->"C:\Program Files\WildTangent\Apps\GameChannel\Games\47D5A62B-1B41-4DB1-8267-ADA434FA782B\Uninstall.exe"
Bejeweled 2 Deluxe-->"C:\Program Files\Oberon Media\Bejeweled 2 Deluxe\Uninstall.exe" "C:\Program Files\Oberon Media\Bejeweled 2 Deluxe\install.log"
Birthday EZ Cards-->"C:\PROGRA~1\Freeze.com\BIRTHD~1\UNINSTAL.EXE"
Blackhawk Striker 2 from HP Media Center (remove only)-->"C:\Program Files\WildTangent\Apps\GameChannel\Games\758619C0-7C97-42BB-B1E9-775F72FDAD1E\Uninstall.exe"
Blasterball 2 from HP Media Center (remove only)-->"C:\Program Files\WildTangent\Apps\GameChannel\Games\D2DACBCD-E1FE-4C32-A49B-1EB0743D1E79\Uninstall.exe"
Blasterball 2 Remix from HP Media Center (remove only)-->"C:\Program Files\WildTangent\Apps\GameChannel\Games\0C84A7C5-2762-4932-96BF-44A77202DCC3\Uninstall.exe"
Boggle Supreme from HP Media Center (remove only)-->"C:\Program Files\WildTangent\Apps\GameChannel\Games\90EA5584-4290-407B-B8F2-D6E6D65A4796\Uninstall.exe"
Bonjour-->MsiExec.exe /I{8A25392D-C5D2-4E79-A2BD-C15DDC5B0959}
Bookworm Deluxe from HP Media Center (remove only)-->"C:\Program Files\WildTangent\Apps\GameChannel\Games\E59F75D0-A38B-40F4-ABA2-CA35A7735473\Uninstall.exe"
Bounce Symphony from HP Media Center (remove only)-->"C:\Program Files\WildTangent\Apps\GameChannel\Games\5DAA9E44-1B31-41CD-88A8-228EDED6E36E\Uninstall.exe"
Canon Camera Support Core Library-->C:\Program Files\Common Files\InstallShield\Driver\8\Intel 32\IDriver.exe /M{91F1A0D6-23AD-49FE-8D4E-379485652214} /l1033
Canon Camera Window DS for ZoomBrowser EX-->C:\Program Files\Common Files\InstallShield\Driver\8\Intel 32\IDriver.exe /M{91203BD3-6C3E-472F-ADBD-F60FDC7C4010}
Canon Camera Window DVC for ZoomBrowser EX-->C:\Program Files\Common Files\InstallShield\Driver\8\Intel 32\IDriver.exe /M{4C96958A-6562-4143-B820-FF4890D3B734}
Canon Camera Window for ZoomBrowser EX-->C:\Program Files\Common Files\InstallShield\Driver\8\Intel 32\IDriver.exe /M{C7281207-4AA4-425E-B57A-0E9EF8445635}
Canon MovieEdit Task for ZoomBrowser EX-->C:\Program Files\Common Files\InstallShield\Driver\8\Intel 32\IDriver.exe /M{8AF1E098-1A5C-4336-BBE2-D047ABB401ED}
Canon PhotoRecord-->MsiExec.exe /X{0878E100-C0BB-41E8-B4C6-C486B61FDA7B}
Canon RAW Image Task for ZoomBrowser EX-->C:\Program Files\Common Files\InstallShield\Driver\8\Intel 32\IDriver.exe /M{45EF4EE3-F591-4B74-A477-0CAE12934CE7}
Canon RemoteCapture Task for ZoomBrowser EX-->C:\Program Files\Common Files\InstallShield\Driver\8\Intel 32\IDriver.exe /M{28291BD5-92D2-4685-82DC-CCA925C53CCA}
Canon Utilities PhotoStitch 3.1-->C:\Program Files\Common Files\InstallShield\Driver\8\Intel 32\IDriver.exe /M{218BBBE3-FE63-4BB2-81A8-7435575A84FA}
Canon ZoomBrowser EX-->MsiExec.exe /X{C1D76D7A-F3BB-47EA-A746-5B1E2FFC1DF2}
CCleaner (remove only)-->"C:\Program Files\CCleaner\uninst.exe"
Chuzzle Deluxe from HP Media Center (remove only)-->"C:\Program Files\WildTangent\Apps\GameChannel\Games\BA42B721-D70B-4412-ABA6-057B5823FDE9\Uninstall.exe"
Comcast High-Speed Internet Install Wizard-->C:\Program Files\support.com\uninstall\chsi_uninstaller.exe
ComcastSUPPORT-->"C:\Program Files\support.com\bin\tgfix.exe" /rm /nq
Cozi Central-->C:\Program Files\Cozi Central\uninst.exe
Crystal Maze from HP Media Center (remove only)-->"C:\Program Files\WildTangent\Apps\GameChannel\Games\3D61540E-C88C-4358-B6A1-DC26648F2A3D\Uninstall.exe"
Customer Experience Enhancement-->C:\PROGRA~1\COMMON~1\INSTAL~1\Driver\1050\INTEL3~1\IDriver.exe /M{23012310-3E05-46A5-88A9-C6CBCABCAC79} /l1033
Easy Internet Sign-up-->C:\PROGRA~1\COMMON~1\INSTAL~1\Driver\1050\INTEL3~1\IDriver.exe /M{8105684D-8CA6-440D-8F58-7E5FD67A499D} /l1033
Enhanced Multimedia Keyboard Solution-->C:\HP\KBD\Install.exe /u
Family Feud-->"C:\Program Files\WildTangent\Apps\GameChannel\Games\413773DA-62DE-4C4C-A0F9-10EFB9317DE5\Uninstall.exe"
FATE from HP Media Center (remove only)-->"C:\Program Files\WildTangent\Apps\GameChannel\Games\3320769C-062B-4670-BD6B-AA4B3D0E9903\Uninstall.exe"
GemMaster Mystic-->"C:\Program Files\GemMaster\uninstallgemmaster.exe"
Google Earth-->RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\PROFES~1\RunTime\11\50\Intel32\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{3DE5E7D4-7B88-403C-A3FD-2017A8240C5B}\setup.exe" -l0x9 -removeonly
Google Toolbar for Internet Explorer-->regsvr32 /u /s "c:\program files\google\googletoolbar2.dll"
High Definition Audio Driver Package - KB888111-->"C:\WINDOWS\$NtUninstallKB888111WXPSP2$\spuninst\spuninst.exe"
HijackThis 2.0.2-->"C:\Program Files\Trend Micro\HijackThis\HijackThis.exe" /uninstall
Hotfix for Windows Media Format 11 SDK (KB929399)-->"C:\WINDOWS\$NtUninstallKB929399$\spuninst\spuninst.exe"
Hotfix for Windows Media Player 10 (KB910393)-->"C:\WINDOWS\$NtUninstallKB910393$\spuninst\spuninst.exe"
Hotfix for Windows Media Player 11 (KB939683)-->"C:\WINDOWS\$NtUninstallKB939683$\spuninst\spuninst.exe"
Hotfix for Windows XP (KB952287)-->"C:\WINDOWS\$NtUninstallKB952287$\spuninst\spuninst.exe"
HP Boot Optimizer-->C:\Program Files\Hewlett-Packard\HP Boot Optimizer\HPBootOp.exe /uninstall
HP Deskjet 5400 series-->C:\Program Files\HP\Digital Imaging\{EB57A16E-500D-43d7-85B9-FBE279EBBA6E}\setup\hpzscr01.exe -datfile hpfscr05.dat
HP Deskjet Printer Preload-->MsiExec.exe /I{2C5D07FB-31A2-4F2D-9FDA-0B24ACD42BD0}
HP DigitalMedia Archive-->MsiExec.exe /X{F80239D8-7811-4D5E-B033-0D0BBFE32920}
HP Document Viewer 5.3-->C:\Program Files\HP\Digital Imaging\DocumentViewer\hpzscr01.exe -datfile hpqbud04.dat
HP DVD Play 1.0-->RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{45D707E9-F3C4-11D9-A373-0050BAE317E1}\Setup.exe" -uninstall
HP Game Console and games-->C:\Program Files\WildTangent\Apps\hpuninstall.exe
HP Games 3.43.97-->"C:\Program Files\DISC\uninstall.exe"
HP Image Zone Express-->MsiExec.exe /X{FE64AE29-0883-4C70-8388-DC026019C900}
HP Imaging Device Functions 6.0-->C:\Program Files\HP\Digital Imaging\DigitalImagingMonitor\hpzscr01.exe -datfile hpqbud01.dat
HP Photosmart 330,380,420,470,7800,8000,8200 Series-->C:\Program Files\HP\Digital Imaging\{33D6CC28-9F75-4d1b-A11D-98895B3A3729}\setup\hpzscr01.exe -d MsiRollbackUninstaller -datfile hphscr08.dat
HP Photosmart Cameras 5.0-->C:\Program Files\HP\Digital Imaging\{C83A12B9-B31B-461A-BBD4-CE9B988094F1}\setup\hpzscr01.exe -datfile hpiscr01.dat
HP Photosmart for Media Center PC-->c:\Program Files\HP\Digital Imaging\bin\mcpc\setupmcl.exe /u
HP Photosmart Premier Software 6.0-->C:\Program Files\HP\Digital Imaging\uninstall\hpzscr01.exe -datfile hpqscr01.dat
HP PSC & OfficeJet 5.3.A-->"C:\Program Files\HP\Digital Imaging\{3E386744-10FA-44b2-98C9-DF7A270DECB3}\setup\hpzscr01.exe" -datfile hposcr06.dat
HP PSC & OfficeJet 5.3.B-->"C:\Program Files\HP\Digital Imaging\{5B79CFD1-6845-4158-9D7D-6BE89DF2C135}\setup\hpzscr01.exe" -datfile hposcr07.dat
HP Rhapsody-->C:\PROGRA~1\HPRHAP~1\Unwise32.exe /A C:\PROGRA~1\HPRHAP~1\install.log
HP Software Update-->MsiExec.exe /X{ECFDD6BD-E0C0-41CC-A171-E6D6AF4C0E93}
HP Solution Center & Imaging Support Tools 5.3-->C:\Program Files\HP\Digital Imaging\eSupport\hpzscr01.exe -datfile hpqbud05.dat
HP Web Helper-->regsvr32 /u /s "C:\WINDOWS\pchealth\helpctr\Vendors\CN=Hewlett-Packard,L=Cupertino,S=Ca,C=US\plugin\WebHelper.dll"
Insaniquarium Deluxe from HP Media Center (remove only)-->"C:\Program Files\WildTangent\Apps\GameChannel\Games\A09026AE-8F16-4929-B4E6-1825535844DB\Uninstall.exe"
iTunes-->MsiExec.exe /I{DDDE0BE3-0CBE-4BF6-B75A-E3F69C947843}
J2SE Runtime Environment 5.0 Update 5-->MsiExec.exe /I{3248F0A8-6813-11D6-A77B-00B0D0150050}
Java(TM) 6 Update 11-->MsiExec.exe /X{26A24AE4-039D-4CA4-87B4-2F83216011FF}
Lemonade Tycoon 2 from HP Media Center (remove only)-->"C:\Program Files\WildTangent\Apps\GameChannel\Games\F38688AF-57C2-4A9C-BFEF-25F3AEC11F1E\Uninstall.exe"
Lexibox Deluxe from HP Media Center (remove only)-->"C:\Program Files\WildTangent\Apps\GameChannel\Games\9844050E-4CA4-4901-A53D-A5D14C63789B\Uninstall.exe"
LimeWire 4.18.8-->"C:\Program Files\LimeWire\uninstall.exe"
LiveUpdate (Symantec Corporation)-->MsiExec.exe /x {E80F62FF-5D3C-4A19-8409-9721F2928206} /l*v "C:\Documents and Settings\All Users\Application Data\LuUninstall.LiveUpdate"
LiveUpdate (Symantec Corporation)-->MsiExec.exe /X{E80F62FF-5D3C-4A19-8409-9721F2928206}
LiveUpdate Notice (Symantec Corporation)-->MsiExec.exe /X{DBA4DB9D-EE51-4944-A419-98AB1F1249C8}
Mah Jong Quest from HP Media Center (remove only)-->"C:\Program Files\WildTangent\Apps\GameChannel\Games\538B9061-0C77-4FB2-903F-EC42A1FF5DD8\Uninstall.exe"
Make-A-List Shopper's Helper Trial-->C:\Program Files\Make-A-List Shopper's Helper Trial\Uninstall.EXE /u:"Make-A-List Shopper's Helper Trial"
Malwarebytes' Anti-Malware-->"C:\Program Files\Malwarebytes' Anti-Malware\unins000.exe"
Microsoft .NET Framework 1.1 Hotfix (KB928366)-->"C:\WINDOWS\Microsoft.NET\Framework\v1.1.4322\Updates\hotfix.exe" "C:\WINDOWS\Microsoft.NET\Framework\v1.1.4322\Updates\M928366\M928366Uninstall.msp"
Microsoft .NET Framework 1.1-->msiexec.exe /X {CB2F7EDD-9D1F-43C1-90FC-4F52EAE172A1}
Microsoft .NET Framework 1.1-->MsiExec.exe /X{CB2F7EDD-9D1F-43C1-90FC-4F52EAE172A1}
Microsoft .NET Framework 2.0 Service Pack 1-->MsiExec.exe /I{B508B3F1-A24A-32C0-B310-85786919EF28}
Microsoft Compression Client Pack 1.0 for Windows XP-->"C:\WINDOWS\$NtUninstallMSCompPackV1$\spuninst\spuninst.exe"
Microsoft Money 2006-->"C:\Program Files\Microsoft Money 2006\MNYCoreFiles\Setup\uninst.exe" /s:120
Microsoft Office Standard Edition 2003-->MsiExec.exe /I{91120409-6000-11D3-8CFE-0150048383C9}
Microsoft Office XP Professional with FrontPage-->MsiExec.exe /I{90280409-6000-11D3-8CFE-0050048383C9}
Microsoft User-Mode Driver Framework Feature Pack 1.0-->"C:\WINDOWS\$NtUninstallWudf01000$\spuninst\spuninst.exe"
Microsoft Visual C++ 2005 Redistributable-->MsiExec.exe /X{7299052b-02a4-4627-81f2-1818da5d550d}
Microsoft Works-->MsiExec.exe /I{416D80BA-6F6D-4672-B7CF-F54DA2F80B44}
MSXML 4.0 SP2 (KB927978)-->MsiExec.exe /I{37477865-A3F1-4772-AD43-AAFC6BCFF99F}
MSXML 4.0 SP2 (KB936181)-->MsiExec.exe /I{C04E32E0-0416-434D-AFB9-6969D703A9EF}
MSXML 4.0 SP2 (KB954430)-->MsiExec.exe /I{86493ADD-824D-4B8E-BD72-8C5DCDC52A71}
muvee autoProducer 4.5-->RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\PROFES~1\RunTime\0701\Intel32\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{E073D315-3C54-44BF-A1B2-B5583AEA618C}\setup.exe" -l0x9
muvee autoProducer unPlugged 1.2-->RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\PROFES~1\RunTime\0701\Intel32\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{35DD9A1D-B340-4F41-A8B0-6EEBFB119280}\setup.exe" -l0x9
Netscape Browser (remove only)-->"C:\Program Files\Netscape\Netscape Browser\NSUninst.exe"
NVIDIA Drivers-->C:\WINDOWS\system32\nvunrm.exe UninstallGUI
Otto-->"C:\Program Files\EnglishOtto\uninstallotto.exe"
PC-Doctor 5 for Windows-->C:\Program Files\PC-Doctor 5 for Windows\uninst.exe
Polar Bowler from HP Media Center (remove only)-->"C:\Program Files\WildTangent\Apps\GameChannel\Games\1FFA88DF-0AC3-4D9E-9139-5FF98813C12C\Uninstall.exe"
Polar Golfer from HP Media Center (remove only)-->"C:\Program Files\WildTangent\Apps\GameChannel\Games\55275778-F7D9-4BA0-95F4-DEFD71ADDFD9\Uninstall.exe"
PS2-->C:\WINDOWS\system32\ps2.exe uninstall
Puzzle Express from HP Media Center (remove only)-->"C:\Program Files\WildTangent\Apps\GameChannel\Games\0814ADC6-5B36-4144-A8EA-439C36B1BB11\Uninstall.exe"
Python 2.2 pywin32 extensions (build 203)-->"C:\Python22\Removepywin32.exe" -u "C:\Python22\pywin32-wininst.log"
Python 2.2.3-->C:\Python22\UNWISE.EXE C:\Python22\INSTALL.LOG
Qbeez 2-->"C:\Program Files\MSN Games\Qbeez 2\Uninstall.exe" "C:\Program Files\MSN Games\Qbeez 2\install.log"
Quicken 2006-->MsiExec.exe /X{2818095F-FB6C-42C8-827E-0A406CC9AFF5}
QuickTime-->MsiExec.exe /I{8DC42D05-680B-41B0-8878-6C14D24602DB}
Realtek High Definition Audio Driver-->RtlUpd.exe -r -m
Remove IntelliMover Demo-->c:\hp\bin\cloaker.exe c:\hp\bin\commands.exe /c "C:\Program Files\IntelliMoverDemo\clean.bat"
Ricochet Lost Worlds from HP Media Center (remove only)-->"C:\Program Files\WildTangent\Apps\GameChannel\Games\0AA27562-3C4E-4860-8742-7ADEBE2EFC43\Uninstall.exe"
SCRABBLE from HP Media Center (remove only)-->"C:\Program Files\WildTangent\Apps\GameChannel\Games\B7217206-A362-446B-A0F7-A2622B82F821\Uninstall.exe"
Security Update for Step By Step Interactive Training (KB898458)-->"C:\WINDOWS\$NtUninstallKB898458$\spuninst\spuninst.exe"
Security Update for Step By Step Interactive Training (KB923723)-->"C:\WINDOWS\$NtUninstallKB923723$\spuninst\spuninst.exe"
Security Update for Windows Media Player (KB952069)-->"C:\WINDOWS\$NtUninstallKB952069_WM9$\spuninst\spuninst.exe"
Security Update for Windows Media Player 10 (KB911565)-->"C:\WINDOWS\$NtUninstallKB911565$\spuninst\spuninst.exe"
Security Update for Windows Media Player 10 (KB917734)-->"C:\WINDOWS\$NtUninstallKB917734_WMP10$\spuninst\spuninst.exe"
Security Update for Windows Media Player 10 (KB936782)-->"C:\WINDOWS\$NtUninstallKB936782_WMP10$\spuninst\spuninst.exe"
Security Update for Windows Media Player 11 (KB936782)-->"C:\WINDOWS\$NtUninstallKB936782_WMP11$\spuninst\spuninst.exe"
Security Update for Windows Media Player 11 (KB954154)-->"C:\WINDOWS\$NtUninstallKB954154_WM11$\spuninst\spuninst.exe"
Security Update for Windows XP (KB938464)-->"C:\WINDOWS\$NtUninstallKB938464$\spuninst\spuninst.exe"
Security Update for Windows XP (KB941569)-->"C:\WINDOWS\$NtUninstallKB941569$\spuninst\spuninst.exe"
Security Update for Windows XP (KB946648)-->"C:\WINDOWS\$NtUninstallKB946648$\spuninst\spuninst.exe"
Security Update for Windows XP (KB950759)-->"C:\WINDOWS\$NtUninstallKB950759$\spuninst\spuninst.exe"
Security Update for Windows XP (KB950760)-->"C:\WINDOWS\$NtUninstallKB950760$\spuninst\spuninst.exe"
Security Update for Windows XP (KB950762)-->"C:\WINDOWS\$NtUninstallKB950762$\spuninst\spuninst.exe"
Security Update for Windows XP (KB950974)-->"C:\WINDOWS\$NtUninstallKB950974$\spuninst\spuninst.exe"
Security Update for Windows XP (KB951066)-->"C:\WINDOWS\$NtUninstallKB951066$\spuninst\spuninst.exe"
Security Update for Windows XP (KB951376)-->"C:\WINDOWS\$NtUninstallKB951376$\spuninst\spuninst.exe"
Security Update for Windows XP (KB951376-v2)-->"C:\WINDOWS\$NtUninstallKB951376-v2$\spuninst\spuninst.exe"
Security Update for Windows XP (KB951698)-->"C:\WINDOWS\$NtUninstallKB951698$\spuninst\spuninst.exe"
Security Update for Windows XP (KB951748)-->"C:\WINDOWS\$NtUninstallKB951748$\spuninst\spuninst.exe"
Security Update for Windows XP (KB952954)-->"C:\WINDOWS\$NtUninstallKB952954$\spuninst\spuninst.exe"
Security Update for Windows XP (KB953838)-->"C:\WINDOWS\$NtUninstallKB953838$\spuninst\spuninst.exe"
Security Update for Windows XP (KB953839)-->"C:\WINDOWS\$NtUninstallKB953839$\spuninst\spuninst.exe"
Security Update for Windows XP (KB954211)-->"C:\WINDOWS\$NtUninstallKB954211$\spuninst\spuninst.exe"
Security Update for Windows XP (KB954459)-->"C:\WINDOWS\$NtUninstallKB954459$\spuninst\spuninst.exe"
Security Update for Windows XP (KB954600)-->"C:\WINDOWS\$NtUninstallKB954600$\spuninst\spuninst.exe"
Security Update for Windows XP (KB955069)-->"C:\WINDOWS\$NtUninstallKB955069$\spuninst\spuninst.exe"
Security Update for Windows XP (KB956390)-->"C:\WINDOWS\$NtUninstallKB956390$\spuninst\spuninst.exe"
Security Update for Windows XP (KB956391)-->"C:\WINDOWS\$NtUninstallKB956391$\spuninst\spuninst.exe"
Security Update for Windows XP (KB956802)-->"C:\WINDOWS\$NtUninstallKB956802$\spuninst\spuninst.exe"
Security Update for Windows XP (KB956803)-->"C:\WINDOWS\$NtUninstallKB956803$\spuninst\spuninst.exe"
Security Update for Windows XP (KB956841)-->"C:\WINDOWS\$NtUninstallKB956841$\spuninst\spuninst.exe"
Security Update for Windows XP (KB957095)-->"C:\WINDOWS\$NtUninstallKB957095$\spuninst\spuninst.exe"
Security Update for Windows XP (KB957097)-->"C:\WINDOWS\$NtUninstallKB957097$\spuninst\spuninst.exe"
Security Update for Windows XP (KB958215)-->"C:\WINDOWS\$NtUninstallKB958215$\spuninst\spuninst.exe"
Security Update for Windows XP (KB958644)-->"C:\WINDOWS\$NtUninstallKB958644$\spuninst\spuninst.exe"
Shooting Stars Pool from HP Media Center (remove only)-->"C:\Program Files\WildTangent\Apps\GameChannel\Games\B2AA88B1-4920-462B-9F7C-019782B3C4DB\Uninstall.exe"
Shrek 2 Ogre Bowler from HP Media Center (remove only)-->"C:\Program Files\WildTangent\Apps\GameChannel\Games\581538B9-2ED3-45E2-96CB-22AD8F811D2A\Uninstall.exe"
Slingo Deluxe from HP Media Center (remove only)-->"C:\Program Files\WildTangent\Apps\GameChannel\Games\E0998E52-9D08-4AEE-A4F5-0BB1D8537F6E\Uninstall.exe"
Snowboard SuperJam from HP Media Center (remove only)-->"C:\Program Files\WildTangent\Apps\GameChannel\Games\038D56DF-B15D-47F7-959F-59FA1FBB63FC\Uninstall.exe"
Sonic Express Labeler-->MsiExec.exe /X{6675CA7F-E51B-4F6A-99D4-F8F0124C6EAA}
Sonic MyDVD Plus-->MsiExec.exe /X{21657574-BD54-48A2-9450-EB03B2C7FC29}
Sonic RecordNow Audio-->MsiExec.exe /X{AB708C9B-97C8-4AC9-899B-DBF226AC9382}
Sonic RecordNow Copy-->MsiExec.exe /X{B12665F4-4E93-4AB4-B7FC-37053B524629}
Sonic RecordNow Data-->MsiExec.exe /X{075473F5-846A-448B-BCB3-104AA1760205}
Sonic Update Manager-->MsiExec.exe /X{30465B6C-B53F-49A1-9EBA-A3F187AD502E}
Spybot - Search & Destroy-->"C:\Program Files\Spybot - Search & Destroy\unins000.exe"
Super Granny from HP Media Center (remove only)-->"C:\Program Files\WildTangent\Apps\GameChannel\Games\0C20CAB1-F8BC-4AC1-A796-535B005C1B83\Uninstall.exe"
Symantec KB-DocID:2003093015493306-->MsiExec.exe /I{08C5815C-2C6E-44f8-8748-0E61BC9AFB68}
Tradewinds from HP Media Center (remove only)-->"C:\Program Files\WildTangent\Apps\GameChannel\Games\B3FF79F4-CDA8-4845-A7C0-9CE017719F36\Uninstall.exe"
TurboTax Deluxe 2007-->C:\Program Files\TurboTax\Deluxe 2007\TaxUnst.EXE "C:\Program Files\TurboTax\Deluxe 2007\Uninstall.log" -NoGui
Update for Windows Media Player 10 (KB913800)-->"C:\WINDOWS\$NtUninstallKB913800$\spuninst\spuninst.exe"
Update for Windows Media Player 10 (KB926251)-->"C:\WINDOWS\$NtUninstallKB926251$\spuninst\spuninst.exe"
Update for Windows XP (KB951072-v2)-->"C:\WINDOWS\$NtUninstallKB951072-v2$\spuninst\spuninst.exe"
Update for Windows XP (KB951978)-->"C:\WINDOWS\$NtUninstallKB951978$\spuninst\spuninst.exe"
Update for Windows XP (KB953356)-->"C:\WINDOWS\$NtUninstallKB953356$\spuninst\spuninst.exe"
Update for Windows XP (KB955839)-->"C:\WINDOWS\$NtUninstallKB955839$\spuninst\spuninst.exe"
Updates from HP (remove only)-->C:\WINDOWS\HPCPCUninstall-9972322\HPBWSetup.exe -appid 9972322 -uninstall
WeightWare-->MsiExec.exe /I{A873B46B-7E0E-4101-A279-33951FDF79F3}
Windows Defender Signatures-->MsiExec.exe /I{A5CC2A09-E9D3-49EC-923D-03874BBD4C2C}
Windows Defender-->MsiExec.exe /I{A06275F4-324B-4E85-95E6-87B2CD729401}
Windows Media Format 11 runtime-->"C:\Program Files\Windows Media Player\wmsetsdk.exe" /UninstallAll
Windows Media Format 11 runtime-->"C:\WINDOWS\$NtUninstallWMFDist11$\spuninst\spuninst.exe"
Windows Media Player 11-->"C:\Program Files\Windows Media Player\Setup_wm.exe" /Uninstall
Windows Media Player 11-->"C:\WINDOWS\$NtUninstallwmp11$\spuninst\spuninst.exe"
Windows XP Media Center Edition 2005 KB925766-->"C:\WINDOWS\$NtUninstallKB925766$\spuninst\spuninst.exe"
Windows XP Service Pack 3-->"C:\WINDOWS\$NtServicePackUninstall$\spuninst\spuninst.exe"
Zuma Deluxe from HP Media Center (remove only)-->"C:\Program Files\WildTangent\Apps\GameChannel\Games\901E0096-B2AC-469E-A99E-2725A39C0B47\Uninstall.exe"
=====HijackThis Backups=====
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\AluSchedulerSvc.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\LuComServer_3_4.EXE
O23 - Service: LiveUpdate Notice Service - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PifSvc.exe
======Hosts File======
127.0.0.1 www.007guard.com
127.0.0.1 007guard.com
127.0.0.1 008i.com
127.0.0.1 www.008k.com
127.0.0.1 008k.com
127.0.0.1 www.00hq.com
127.0.0.1 00hq.com
127.0.0.1 010402.com
127.0.0.1 www.032439.com
127.0.0.1 032439.com
======Security center information======
AV: avast! antivirus 4.8.1296 [VPS 081218-0]
FW: Norton AntiVirus
System event log
Computer Name: YOUR-4DACD0EA75
Event Code: 7035
Message: The Network Location Awareness (NLA) service was successfully sent a start control.
Record Number: 32380
Source Name: Service Control Manager
Time Written: 20081116105052.000000-300
Event Type: information
User: NT AUTHORITY\SYSTEM
Computer Name: YOUR-4DACD0EA75
Event Code: 7035
Message: The aswRdr service was successfully sent a start control.
Record Number: 32379
Source Name: Service Control Manager
Time Written: 20081116105052.000000-300
Event Type: information
User: NT AUTHORITY\SYSTEM
Computer Name: YOUR-4DACD0EA75
Event Code: 7035
Message: The COM+ System Application service was successfully sent a start control.
Record Number: 32378
Source Name: Service Control Manager
Time Written: 20081116105052.000000-300
Event Type: information
User: NT AUTHORITY\SYSTEM
Computer Name: YOUR-4DACD0EA75
Event Code: 7036
Message: The avast! Mail Scanner service entered the running state.
Record Number: 32377
Source Name: Service Control Manager
Time Written: 20081116105052.000000-300
Event Type: information
User:
Computer Name: YOUR-4DACD0EA75
Event Code: 7036
Message: The avast! Web Scanner service entered the running state.
Record Number: 32376
Source Name: Service Control Manager
Time Written: 20081116105052.000000-300
Event Type: information
User:
Application event log
Computer Name: YOUR-4DACD0EA75
Event Code: 101
Message: Information Level: success
Automatic LiveUpdate has terminated.
Record Number: 16055
Source Name: Automatic LiveUpdate Scheduler
Time Written: 20081006234442.000000-240
Event Type: information
User: NT AUTHORITY\SYSTEM
Computer Name: YOUR-4DACD0EA75
Event Code: 101
Message: Information Level: success
Scheduler launched Automatic LiveUpdate.
Record Number: 16054
Source Name: Automatic LiveUpdate Scheduler
Time Written: 20081006234256.000000-240
Event Type: information
User: NT AUTHORITY\SYSTEM
Computer Name: YOUR-4DACD0EA75
Event Code: 101
Message: Information Level: success
The next run has been scheduled to occur at approximately 11:42 PM.
Record Number: 16053
Source Name: Automatic LiveUpdate Scheduler
Time Written: 20081006195155.000000-240
Event Type: information
User: NT AUTHORITY\SYSTEM
Computer Name: YOUR-4DACD0EA75
Event Code: 101
Message: Information Level: success
Automatic LiveUpdate has terminated.
Record Number: 16052
Source Name: Automatic LiveUpdate Scheduler
Time Written: 20081006195155.000000-240
Event Type: information
User: NT AUTHORITY\SYSTEM
Computer Name: YOUR-4DACD0EA75
Event Code: 101
Message: Information Level: success
Scheduler launched Automatic LiveUpdate.
Record Number: 16051
Source Name: Automatic LiveUpdate Scheduler
Time Written: 20081006195055.000000-240
Event Type: information
User: NT AUTHORITY\SYSTEM
======Environment variables======
"ComSpec"=%SystemRoot%\system32\cmd.exe
"Path"=%SystemRoot%\system32;%SystemRoot%;%SystemRoot%\System32\Wbem;c:\Python22;C:\Program Files\QuickTime\QTSystem\
"windir"=%SystemRoot%
"FP_NO_HOST_CHECK"=NO
"OS"=Windows_NT
"PROCESSOR_ARCHITECTURE"=x86
"PROCESSOR_LEVEL"=15
"PROCESSOR_IDENTIFIER"=x86 Family 15 Model 47 Stepping 2, AuthenticAMD
"PROCESSOR_REVISION"=2f02
"NUMBER_OF_PROCESSORS"=1
"PATHEXT"=.COM;.EXE;.BAT;.CMD;.VBS;.VBE;.JS;.JSE;.WSF;.WSH
"TEMP"=%SystemRoot%\TEMP
"TMP"=%SystemRoot%\TEMP
"SonicCentral"=c:\Program Files\Common Files\Sonic Shared\Sonic Central\
"CLASSPATH"=.;C:\Program Files\Java\jre1.5.0_05\lib\ext\QTJava.zip
"QTJAVA"=C:\Program Files\Java\jre1.5.0_05\lib\ext\QTJava.zip
-----------------EOF-----------------
Information
REMOVE P2P PROGRAMS
IMPORTANT I notice there are signs of one or more P2P (Person to Person) File Sharing Programs on your computer.
LimeWire 4.18.8
Please read the Guidelines for P2P Programs (http://forums.spybot.info/showpost.php?p=218503&postcount=4) where we explain why it's not a good idea to have them.
Note: Even if you are using a "safe" P2P program, it is only the program that is safe. You will be sharing files from uncertified sources, and these are often infected.
The bad guys use P2P filesharing as a major conduit to spread their wares.
Go to Control Panel > Add/Remove Programs and uninstall the programs listed above (in red) NOW.
----------------------------------------------------------- -----------------------------------------------------------
Step 1
Submit a File For Analysis
We need to have the files below Scanned by Uploading them/it to Virus Total
Please visit Virustotal (http://www.virustotal.com/en/indexf.html)
Copy/paste the the following file path into the window
C:\Documents and Settings\All Users\Application Data\84D1301A.exe
Click Submit/Send File
Please post back, to let me know the results.
If Virustotal is too busy please try Jotti (http://virusscan.jotti.org/)
----------------------------------------------------------- -----------------------------------------------------------
Step 2
Malwarebytes' Anti-Malware
I notice that you have MBAM installed, please do the following
Start MalwareBytes AntiMalware
Update Malwarebytes' Anti-Malware
Select the Update tab
Click Update
When the update is complete, select the Scanner tab
Select Perform full scan, then click Scan.
When the scan is complete, click OK, then Show Results to view the results.
Be sure that everything is checked, and click Remove Selected.
When completed, a log will open in Notepad. please copy and paste the log into your next reply
If you accidently close it, the log file is saved here and will be named like this:
C:\Documents and Settings\Username\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs\mbam-log-date (time).txt
----------------------------------------------------------- -----------------------------------------------------------
Step 3
Download and Run ComboFix (by sUBs)
Please visit this webpage for instructions for downloading and running ComboFix:
Bleeping Computer ComboFix Tutorial (http://www.bleepingcomputer.com/combofix/how-to-use-combofix)
You must download it to and run it from your Desktop
Now STOP all your monitoring programs (Antivirus/Antispyware, Guards and Shields) as they could easily interfere with ComboFix.
Double click combofix.exe & follow the prompts.
When finished, it will produce a log. Please save that log to post in your next reply
Re-enable all the programs that were disabled during the running of ComboFix..
A word of warning: Neither I nor sUBs are responsible for any damage you may have caused your machine by running ComboFix on your own.
This tool is not a toy and not for everyday use.
ComboFix SHOULD NOT be used unless requested by a forum helper
----------------------------------------------------------- -----------------------------------------------------------
Step 4
Remove Programs
Older versions of some programs have vulnerabilities that malware can use to infect your system.
Now click Start---Control Panel. Double click Add or Remove Programs (XP) / Programs and Features (Vista) . If any of the following programs are listed there,
click on the program to highlight it, and click on remove.
Adobe Reader 7.0.9 << See below for updating Adobe
J2SE Runtime Environment 5.0 Update 5
Now close the Control Panel.
----------------------------------------------------------- -----------------------------------------------------------
Step 5
Logs/Information to Post in Reply
Please post the following logs/Information in your reply
Virus Total Results
MalwareBytes Log
Combofix Log
How are things running now ?
----------------------------------------------------------- -----------------------------------------------------------
Additional Notes
Your Adobe Acrobat Reader is out of date. Older versions have vulnerabilities that malware can use to infect your system.
Adobe Reader is a large program and uses unnecessary space.
If you prefer a smaller program you can get Foxit 3.0 from http://www.foxitsoftware.com/pdf/rd_intro.php << Recommended
There is a newer version of Adobe Acrobat Reader available.
Please go to this link Adobe Acrobat Reader Download Link (http://www.adobe.com/products/acrobat/readstep2.html)
Click Download
On the right Untick Adobe Phototshop Album Starter Edition if you do not wish to include this in the installation.
Click the Continue button
Click Run, and click Run again
Next click the Install Now button and follow the on screen prompts
catjsykes
2008-12-19, 05:20
Hello, I copied and pasted the web page with virus total results. The web page indicated that the scan current status was finished, but when pasted below it says "loading...queued waiting.... etc...." I'm not sure why. It seems as if Virus total found several viruses (?). Anyway, below is the Virus total, followed by Malware log, followed by Combo fix. My computer seems to be running quite smoothly, I haven't noticed anything very different so far. I have not had the internet explorer problem lately anyway, it seemed to have disappeared after I disabled some Symantec services and got rid of the google task bar (before I posted here). The only problem I had with the directions for combo fix was with the windows recovery console. I dragged the windows update onto the combofix icon, but it just brought up the security file warning to start running combo fix. I don't know if Windows recovery was somehow installed in the background? I did not run combofix then because I had not yet disabled all my antivirus apps. Anyway, I never got a message after reboot to state that windows recovery was being installed or anything.
VIRUS TOTAL
File 84D1301A.exe received on 12.19.2008 02:07:24 (CET)
Current status: Loading ... queued waiting scanning finished NOT FOUND STOPPED
Result: 10/38 (26.32%)
Loading server information...
Your file is queued in position: 2.
Estimated start time is between 46 and 66 seconds.
Do not close the window until scan is complete.
The scanner that was processing your file is stopped at this moment, we are going to wait a few seconds to try to recover your result.
If you are waiting for more than five minutes you have to resend your file.
Your file is being scanned by VirusTotal in this moment,
results will be shown as they're generated.
Compact Print results
Your file has expired or does not exists.
Service is stopped in this moments, your file is waiting to be scanned (position: ) for an undefined time.
You can wait for web response (automatic reload) or type your email in the form below and click "request" so the system sends you a notification when the scan is finished.
Email:
Antivirus Version Last Update Result
AhnLab-V3 2008.12.19.0 2008.12.19 -
AntiVir 7.9.0.45 2008.12.18 TR/Agent.ra.75
Authentium 5.1.0.4 2008.12.18 -
Avast 4.8.1281.0 2008.12.18 -
AVG 8.0.0.199 2008.12.18 SHeur2.FLV
BitDefender 7.2 2008.12.19 -
CAT-QuickHeal 10.00 2008.12.18 -
ClamAV 0.94.1 2008.12.18 -
Comodo 771 2008.12.17 TrojWare.Win32.Trojan.Agent.~
DrWeb 4.44.0.09170 2008.12.18 -
eSafe 7.0.17.0 2008.12.18 Suspicious File
eTrust-Vet 31.6.6268 2008.12.18 -
Ewido 4.0 2008.12.18 -
F-Prot 4.4.4.56 2008.12.18 -
F-Secure 8.0.14332.0 2008.12.19 -
Fortinet 3.117.0.0 2008.12.18 -
GData 19 2008.12.19 -
Ikarus T3.1.1.45.0 2008.12.19 Trojan-Downloader.Win32.Delf
K7AntiVirus 7.10.557 2008.12.18 -
Kaspersky 7.0.0.125 2008.12.19 Heur.Worm.Generic
McAfee 5468 2008.12.18 -
McAfee+Artemis 5468 2008.12.18 -
Microsoft 1.4205 2008.12.18 -
NOD32 3704 2008.12.18 -
Norman 5.80.02 2008.12.18 -
Panda 9.0.0.4 2008.12.18 Adware/AntivirusPro2009
PCTools 4.4.2.0 2008.12.18 -
Prevx1 V2 2008.12.19 -
Rising 21.08.32.00 2008.12.18 Trojan.DL.Win32.Delf.zfn
SecureWeb-Gateway 6.7.6 2008.12.18 Trojan.Agent.ra.75
Sophos 4.37.0 2008.12.19 -
Sunbelt 3.2.1801.2 2008.12.11 -
Symantec 10 2008.12.18 -
TheHacker 6.3.1.4.191 2008.12.17 -
TrendMicro 8.700.0.1004 2008.12.18 PAK_Generic.001
VBA32 3.12.8.10 2008.12.18 -
ViRobot 2008.12.18.1525 2008.12.18 -
VirusBuster 4.5.11.0 2008.12.18 -
Additional information
File size: 75303 bytes
MD5...: ee48c60f7e27a3bb03cbebcf265295a3
SHA1..: 69f6f1be7f200fa34d1a9a817919ffd8647499de
SHA256: 99f71a9de499d6c23e6bfb12bce1cd16de5f37a4d36c03a741f489ac05f2cf18
SHA512: 0ad0d4cd262d2c10b55e178f743c08d4833b78884c0040020d5bd80db9ba8b8c
cd9ff6badb7af221606795340f193ef0a7fb21fb21a65d38770d6ebb5cc4bb20
ssdeep: 1536:k40itbxMH/21niQofMQD5W3u3BNQhYnouy8Ncp:k40iV1o6QD5W3u3BNQhQ
outNS
PEiD..: -
TrID..: File type identification
UPX compressed Win32 Executable (38.5%)
Win32 EXE Yoda's Crypter (33.4%)
Win32 Executable Generic (10.7%)
Win32 Dynamic Link Library (generic) (9.5%)
Win16/32 Executable Delphi generic (2.6%)
PEInfo: PE Structure information
( base data )
entrypointaddress.: 0x42d290
timedatestamp.....: 0x4933af80 (Mon Dec 01 09:33:52 2008)
machinetype.......: 0x14c (I386)
( 3 sections )
name viradd virsiz rawdsiz ntrpy md5
UPX0 0x1000 0x1e000 0x0 0.00 d41d8cd98f00b204e9800998ecf8427e
UPX1 0x1f000 0xf000 0xf000 7.97 be2bec0e1a44417966c3042653a56e70
.rsrc 0x2e000 0x4000 0x3200 4.84 912d23d3ba2c1fbd4d2182502342c9e4
( 8 imports )
> KERNEL32.DLL: LoadLibraryA, GetProcAddress, VirtualProtect, VirtualAlloc, VirtualFree, ExitProcess
> advapi32.dll: RegCloseKey
> comctl32.dll: ImageList_Draw
> gdi32.dll: SaveDC
> oleaut32.dll: SysFreeString
> shell32.dll: Shell_NotifyIconW
> user32.dll: GetDC
> wininet.dll: InternetOpenW
( 0 exports )
packers (Kaspersky): UPX, UPX, UPX, UPX
packers (F-Prot): UPX_LZMA
MALWAREBYTES
Malwarebytes' Anti-Malware 1.31
Database version: 1518
Windows 5.1.2600 Service Pack 3
12/18/2008 9:17:24 PM
mbam-log-2008-12-18 (21-17-24).txt
Scan type: Full Scan (C:\|D:\|E:\|G:\|H:\|I:\|J:\|)
Objects scanned: 204515
Time elapsed: 40 minute(s), 43 second(s)
Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0
Memory Processes Infected:
(No malicious items detected)
Memory Modules Infected:
(No malicious items detected)
Registry Keys Infected:
(No malicious items detected)
Registry Values Infected:
(No malicious items detected)
Registry Data Items Infected:
(No malicious items detected)
Folders Infected:
(No malicious items detected)
Files Infected:
(No malicious items detected)
COMBOFIX
ComboFix 08-12-18.01 - Katie 2008-12-18 21:47:49.1 - NTFSx86
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.958.485 [GMT -5:00]
Running from: c:\documents and settings\Katie\Desktop\ComboFix.exe
* Created a new restore point
.
((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.
c:\documents and settings\All Users\Application Data\84D1301A.exe
c:\program files\Common\helper.sig
c:\windows\system32\TDSSqayeaiop.dat
c:\windows\system32\tmp.reg
D:\Autorun.inf
.
((((((((((((((((((((((((((((((((((((((( Drivers/Services )))))))))))))))))))))))))))))))))))))))))))))))))
.
-------\Legacy_TDSSSERV.SYS
-------\Service_TDSSserv.sys
((((((((((((((((((((((((( Files Created from 2008-11-19 to 2008-12-19 )))))))))))))))))))))))))))))))
.
2008-12-18 13:18 . 2008-12-18 13:18 <DIR> d-------- C:\rsit
2008-12-11 08:48 . 2008-12-11 08:49 128,626,474 --a------ C:\SYM_REGISTRY_BACKUP.reg
2008-12-11 02:55 . 2008-12-11 02:55 <DIR> d-------- c:\program files\Lavasoft
2008-12-11 02:55 . 2008-12-11 02:55 <DIR> d-------- c:\documents and settings\All Users\Application Data\Lavasoft
2008-12-11 02:54 . 2008-12-11 02:54 <DIR> d-------- c:\program files\Common Files\Wise Installation Wizard
2008-12-11 02:46 . 2008-12-11 02:46 <DIR> d-------- c:\program files\Trend Micro
2008-12-11 02:43 . 2008-12-11 02:43 <DIR> d-------- c:\program files\CCleaner
2008-12-11 02:38 . 2008-12-11 02:38 587 --a------ c:\windows\RegGenie.ini
2008-12-11 02:36 . 2008-12-11 02:38 <DIR> d-------- c:\program files\RegGenie
2008-12-11 02:36 . 2008-11-27 04:35 158,720 --a------ c:\windows\RegGenieOnUninstall.exe
2008-12-11 02:27 . 2008-12-11 02:27 <DIR> d-------- c:\documents and settings\Katie\Application Data\Uniblue
2008-12-11 01:39 . 2004-08-09 16:00 169,984 --a------ c:\windows\system32\dllcache\iisui.dll
2008-12-11 01:39 . 2004-08-09 16:00 94,720 --a------ c:\windows\system32\dllcache\certmap.ocx
2008-12-11 01:39 . 2001-08-17 14:56 66,048 --a------ c:\windows\system32\dllcache\s3legacy.dll
2008-12-11 01:39 . 2004-08-09 16:00 19,968 --a------ c:\windows\system32\dllcache\inetsloc.dll
2008-12-11 01:39 . 2004-08-09 16:00 14,336 --a------ c:\windows\system32\dllcache\iisreset.exe
2008-12-11 01:39 . 2004-08-09 16:00 7,680 --a------ c:\windows\system32\dllcache\inetmgr.exe
2008-12-11 01:39 . 2004-08-09 16:00 7,168 --a------ c:\windows\system32\dllcache\wamregps.dll
2008-12-11 01:39 . 2004-08-09 16:00 6,144 --a------ c:\windows\system32\dllcache\ftpsapi2.dll
2008-12-11 01:39 . 2004-08-09 16:00 5,632 --a------ c:\windows\system32\dllcache\iisrstap.dll
2008-12-04 19:25 . 2008-12-04 19:25 410,984 --a------ c:\windows\system32\deploytk.dll
2008-12-04 19:25 . 2008-12-04 19:25 73,728 --a------ c:\windows\system32\javacpl.cpl
2008-12-04 15:48 . 2008-12-04 15:48 <DIR> d-------- c:\documents and settings\Katie\Application Data\Malwarebytes
2008-12-04 14:11 . 2008-12-04 14:11 <DIR> d-------- c:\program files\Malwarebytes' Anti-Malware
2008-12-04 14:11 . 2008-12-04 14:11 <DIR> d-------- c:\documents and settings\HP_Administrator\Application Data\Malwarebytes
2008-12-04 14:11 . 2008-12-04 14:11 <DIR> d-------- c:\documents and settings\All Users\Application Data\Malwarebytes
2008-12-04 14:11 . 2008-12-03 19:52 38,496 --a------ c:\windows\system32\drivers\mbamswissarmy.sys
2008-12-04 14:11 . 2008-12-03 19:52 15,504 --a------ c:\windows\system32\drivers\mbam.sys
2008-12-04 13:50 . 2008-12-04 13:52 <DIR> d-------- c:\program files\Spybot - Search & Destroy
2008-12-04 13:50 . 2008-12-11 17:29 <DIR> d-------- c:\documents and settings\All Users\Application Data\Spybot - Search & Destroy
2008-12-03 21:39 . 2008-12-03 21:39 <DIR> d-------- c:\windows\system32\scripting
2008-12-03 21:39 . 2008-12-03 21:39 <DIR> d-------- c:\windows\system32\en
2008-12-03 21:39 . 2008-12-03 21:39 <DIR> d-------- c:\windows\system32\bits
2008-12-03 21:39 . 2008-12-03 21:39 <DIR> d-------- c:\windows\l2schemas
2008-12-03 21:37 . 2008-12-03 21:37 <DIR> d-------- c:\program files\Windows Defender
2008-12-03 21:35 . 2008-12-03 21:40 <DIR> d-------- c:\windows\ServicePackFiles
2008-12-03 08:13 . 2008-12-03 08:13 1,064,668 --a------ c:\documents and settings\All Users\Application Data\84D1301A.zip
2008-12-02 21:45 . 2008-12-02 21:49 <DIR> d-------- c:\documents and settings\Katie\Application Data\U3
.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2008-12-19 02:48 --------- d-----w c:\program files\Common
2008-12-11 22:39 --------- d-----w c:\program files\Common Files\Symantec Shared
2008-12-05 00:25 --------- d-----w c:\program files\Java
2008-12-04 02:26 --------- d-----w c:\documents and settings\All Users\Application Data\Viewpoint
2008-11-27 04:50 --------- d-----w c:\documents and settings\HP_Administrator\Application Data\LimeWire
2008-11-16 15:08 --------- d-----w c:\documents and settings\Katie\Application Data\Apple Computer
2008-11-15 03:36 --------- d-----w c:\program files\iTunes
2008-11-15 03:36 --------- d-----w c:\documents and settings\HP_Administrator\Application Data\Apple Computer
2008-11-15 03:36 --------- d-----w c:\documents and settings\All Users\Application Data\{3276BE95_AF08_429F_A64F_CA64CB79BCF6}
2008-11-15 03:35 --------- d-----w c:\program files\QuickTime
2008-11-15 03:35 --------- d-----w c:\program files\iPod
2008-11-15 03:35 --------- d-----w c:\program files\Bonjour
2008-11-15 03:35 --------- d-----w c:\documents and settings\All Users\Application Data\Apple Computer
2008-11-15 03:34 --------- d-----w c:\program files\Common Files\Apple
2008-11-15 03:32 --------- d-----w c:\program files\Apple Software Update
2008-11-10 01:14 --------- d-----w c:\documents and settings\Katie\Application Data\Sonic
2008-11-10 01:14 --------- d-----w c:\documents and settings\Katie\Application Data\Leadertech
2008-10-27 15:11 --------- d-----w c:\program files\NOS
2008-10-27 15:11 --------- d-----w c:\documents and settings\All Users\Application Data\NOS
2008-10-26 16:27 --------- d-----w c:\program files\Common Files\Adobe AIR
2008-10-24 11:21 455,296 ----a-w c:\windows\system32\drivers\mrxsmb.sys
2008-10-21 13:30 --------- d-----w c:\program files\Alwil Software
2008-10-21 13:17 --------- d-----w c:\documents and settings\All Users\Application Data\Symantec
2008-10-21 13:15 --------- d-----w c:\program files\NortonInstaller
2008-10-21 13:12 --------- d-----w c:\program files\Norton AntiVirus
2008-10-21 13:12 --------- d-----w c:\documents and settings\All Users\Application Data\Norton
2008-10-21 13:09 --------- d-----w c:\program files\Symantec
2008-10-21 12:20 --------- d-----w c:\documents and settings\All Users\Application Data\PCSettings
2008-10-20 23:29 --------- d-----w c:\documents and settings\All Users\Application Data\NortonInstaller
2008-10-19 18:57 --------- d-----w c:\documents and settings\HP_Administrator\Application Data\Viewpoint
2008-02-04 00:31 934 ----a-w c:\documents and settings\Katie\Application Data\wklnhst.dat
2007-12-26 19:59 52,816 ----a-w c:\documents and settings\Katie\Application Data\GDIPFONTCACHEV1.DAT
2007-03-27 23:10 52,816 ----a-w c:\documents and settings\HP_Administrator\Application Data\GDIPFONTCACHEV1.DAT
.
((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4
[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"ctfmon.exe"="c:\windows\system32\ctfmon.exe" [2008-04-13 15360]
"MSMSGS"="c:\program files\Messenger\msmsgs.exe" [2008-04-13 1695232]
"swg"="c:\program files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe" [2007-07-25 68856]
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"ehTray"="c:\windows\ehome\ehtray.exe" [2005-08-05 64512]
"NvCplDaemon"="c:\windows\system32\NvCpl.dll" [2006-01-24 7311360]
"HPHUPD08"="c:\program files\HP\Digital Imaging\{33D6CC28-9F75-4d1b-A11D-98895B3A3729}\hphupd08.exe" [2005-06-01 49152]
"DMAScheduler"="c:\program files\Sonic\DigitalMedia Plus\DigitalMedia Archive\DMAScheduler.exe" [2005-11-01 90112]
"Recguard"="c:\windows\SMINST\RECGUARD.EXE" [2005-07-22 237568]
"HPBootOp"="c:\program files\Hewlett-Packard\HP Boot Optimizer\HPBootOp.exe" [2005-11-09 249856]
"Reminder"="c:\windows\Creator\Remind_XP.exe" [2004-12-13 663552]
"tgcmd"="c:\program files\support.com\bin\tgcmd.exe" [2002-04-24 1544192]
"HP Software Update"="c:\program files\HP\HP Software Update\HPwuSchd2.exe" [2005-05-12 49152]
"DISCover"="c:\program files\DISC\DISCover.exe" [2007-10-30 1095256]
"ISUSPM Startup"="c:\progra~1\COMMON~1\INSTAL~1\UPDATE~1\ISUSPM.exe" [2004-07-27 221184]
"ISUSScheduler"="c:\progra~1\COMMON~1\INSTAL~1\UPDATE~1\issch.exe" [2004-07-27 81920]
"KBD"="c:\hp\KBD\KBD.EXE" [2005-02-02 61440]
"Symantec PIF AlertEng"="c:\program files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PifSvc.exe" [2007-03-12 517768]
"avast!"="c:\progra~1\ALWILS~1\Avast4\ashDisp.exe" [2008-11-26 81000]
"QuickTime Task"="c:\program files\QuickTime\qttask.exe" [2008-09-06 413696]
"iTunesHelper"="c:\program files\iTunes\iTunesHelper.exe" [2008-10-01 289576]
"AlwaysReady Power Message APP"="ARPWRMSG.EXE" [2005-08-02 c:\windows\arpwrmsg.exe]
"nwiz"="nwiz.exe" [2006-01-24 c:\windows\system32\nwiz.exe]
"RTHDCPL"="RTHDCPL.EXE" [2006-01-23 c:\windows\RTHDCPL.EXE]
c:\documents and settings\All Users\Start Menu\Programs\Startup\
Adobe Reader Speed Launch.lnk - c:\program files\Adobe\Acrobat 7.0\Reader\reader_sl.exe [2005-09-23 29696]
HP Digital Imaging Monitor.lnk - c:\program files\HP\Digital Imaging\bin\hpqtra08.exe [2005-05-12 282624]
Microsoft Office.lnk - c:\program files\Microsoft Office\Office10\OSA.EXE [2001-02-13 83360]
[HKEY_LOCAL_MACHINE\software\microsoft\security center]
"AntiVirusDisableNotify"=dword:00000001
"UpdatesDisableNotify"=dword:00000001
[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring]
"DisableMonitoring"=dword:00000001
[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\SymantecAntiVirus]
"DisableMonitoring"=dword:00000001
[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\SymantecFirewall]
"DisableMonitoring"=dword:00000001
[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile]
"EnableFirewall"= 0 (0x0)
[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
"%windir%\\system32\\sessmgr.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpqtra08.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpqste08.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpofxm08.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hposfx08.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hposid01.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpqscnvw.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpqkygrp.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpqCopy.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpfccopy.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpzwiz01.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\Unload\\HpqPhUnl.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\Unload\\HpqDIA.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpoews01.exe"=
"c:\\Program Files\\Updates from HP\\9972322\\Program\\Updates from HP.exe"=
"c:\\Program Files\\support.com\\bin\\tgcmd.exe"=
"c:\\Program Files\\Messenger\\msmsgs.exe"=
"c:\\Program Files\\DISC\\DISCover.exe"=
"c:\\Program Files\\DISC\\DiscStreamHub.exe"=
"c:\\Program Files\\Bonjour\\mDNSResponder.exe"=
"c:\\Program Files\\iTunes\\iTunes.exe"=
"%windir%\\Network Diagnostic\\xpnetdiag.exe"=
R1 aswSP;avast! Self Protection;c:\windows\system32\drivers\aswSP.sys [2008-10-21 111184]
R2 aswFsBlk;aswFsBlk;c:\windows\system32\DRIVERS\aswFsBlk.sys [2008-10-21 20560]
S2 WinDefend;Windows Defender;"c:\program files\Windows Defender\MsMpEng.exe" [2006-11-03 13592]
[HKEY_CURRENT_USER\software\microsoft\windows\currentversion\explorer\mountpoints2\F]
\Shell\AutoRun\command - F:\LaunchU3.exe -a
[HKEY_CURRENT_USER\software\microsoft\windows\currentversion\explorer\mountpoints2\{1f88e0db-c0e3-11dd-82dd-0015f2d4eb4e}]
\Shell\AutoRun\command - F:\LaunchU3.exe -a
.
Contents of the 'Scheduled Tasks' folder
2008-12-18 c:\windows\Tasks\AppleSoftwareUpdate.job
- c:\program files\Apple Software Update\SoftwareUpdate.exe [2008-07-30 12:34]
.
- - - - ORPHANS REMOVED - - - -
HKLM-Run-PCDrProfiler - (no file)
.
------- Supplementary Scan -------
.
uStart Page = hxxp://www.google.com/
uSearch Page = hxxp://www.google.com
uSearch Bar = hxxp://www.google.com/ie
mDefault_Search_URL = hxxp://www.google.com/ie
mWindow Title = Microsoft Internet Explorer presented by Comcast
uSearchAssistant = hxxp://www.google.com/ie
uSearchURL,(Default) = hxxp://www.google.com/search?q=%s
mSearchAssistant = hxxp://www.google.com/ie
IE: &Google Search - c:\program files\Google\GoogleToolbar1.dll/cmsearch.html
IE: &Translate English Word - c:\program files\Google\GoogleToolbar1.dll/cmwordtrans.html
IE: Backward Links - c:\program files\Google\GoogleToolbar1.dll/cmbacklinks.html
IE: Cached Snapshot of Page - c:\program files\Google\GoogleToolbar1.dll/cmcache.html
IE: E&xport to Microsoft Excel - c:\progra~1\MICROS~4\Office10\EXCEL.EXE/3000
IE: Similar Pages - c:\program files\Google\GoogleToolbar1.dll/cmsimilar.html
IE: Translate Page into English - c:\program files\Google\GoogleToolbar1.dll/cmtrans.html
O16 -: Microsoft XML Parser for Java - file://c:\windows\Java\classes\xmldso.cab
c:\windows\Downloaded Program Files\Microsoft XML Parser for Java.osd
c:\windows\Downloaded Program Files\zylomgamesplayer.dll - O16 -: {BFF1950D-B1B4-4AE8-B842-B2CCF06D9A1B}
hxxp://game02.zylom.com/activex/zylomgamesplayer.cab
c:\windows\Downloaded Program Files\ZylomGamesPlayer.inf
.
**************************************************************************
catchme 0.3.1367 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2008-12-18 21:53:51
Windows 5.1.2600 Service Pack 3 NTFS
scanning hidden processes ...
scanning hidden autostart entries ...
HKLM\Software\Microsoft\Windows\CurrentVersion\Run
tgcmd = "c:\program files\support.com\bin\tgcmd.exe" /server?cmd.exe" /server
scanning hidden files ...
scan completed successfully
hidden files: 0
**************************************************************************
.
------------------------ Other Running Processes ------------------------
.
c:\program files\Lavasoft\Ad-Aware\aawservice.exe
c:\program files\Alwil Software\Avast4\aswUpdSv.exe
c:\program files\Alwil Software\Avast4\ashServ.exe
c:\program files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
c:\windows\arservice.exe
c:\program files\Bonjour\mDNSResponder.exe
c:\windows\ehome\ehrecvr.exe
c:\windows\ehome\ehSched.exe
c:\program files\Java\jre6\bin\jqs.exe
c:\program files\Common Files\LightScribe\LSSrvc.exe
c:\program files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
c:\windows\system32\nvsvc32.exe
c:\windows\system32\spool\drivers\w32x86\3\HPZIPM12.EXE
c:\windows\ehome\mcrdsvc.exe
c:\program files\Alwil Software\Avast4\ashMaiSv.exe
c:\program files\Alwil Software\Avast4\ashWebSv.exe
c:\windows\system32\dllhost.exe
c:\windows\ehome\ehmsas.exe
c:\program files\DISC\DiscStreamHub.exe
c:\program files\iPod\bin\iPodService.exe
c:\program files\HP\Digital Imaging\bin\hpqste08.exe
.
**************************************************************************
.
Completion time: 2008-12-18 21:56:55 - machine was rebooted [Katie]
ComboFix-quarantined-files.txt 2008-12-19 02:56:53
Pre-Run: 166,295,486,464 bytes free
Post-Run: 166,959,230,976 bytes free
243 --- E O F --- 2008-12-16 22:38:44
catjsykes
2008-12-19, 05:24
Oh goodness, I just posted all three logs above and I was going to go and remove Adobe and update Java as I saw this was added at the end as "Note". but now I see it was also part of Step 4 that I didn't do! So sorry, I guess the scrolling back and forth helped me to miss it. Should I re-do the logs? I am going to uninstall Adobe now? Thanks so much.
The web page indicated that the scan current status was finished, but when pasted below it says "loading...queued waiting.... etc...." I'm not sure why.
That's fine, it always says that
It seems as if Virus total found several viruses (?).
Virus Total checks the file with 38 different scanners, each database has a different name for the same infection.
I don't know if Windows recovery was somehow installed in the background? ~ Anyway, I never got a message after reboot to state that windows recovery was being installed or anything.
The log indicates that Recovery Console is installed, so that's OK
Should I re-do the logs?
No need, the updates I recommended are for your future safety they are nothing to do with your current problem.
Those logs look good now, let's have a last scan to make sure we get everything in the final sweep
Kaspersky Online Scanner .
Your Antivirus and/or Antispyware may give a warning during the scan. This is perfectly normal
NOTE:- This scan is best done from IE (Internet Explorer)
NOTE:- Vista users should start IE by Start(Vista Orb) >> Internet Explorer >> Right-Click Run As Admin
Go Here http://www.kaspersky.com/kos/eng/partner/default/kavwebscan.html
Read the Requirements and limitations before you click Accept.
Once the database has downloaded, click My Computer in the left pane
Now go and put the kettle on !
When the scan has completed, click Save Report As...
Enter a name for the file in the Filename: text box and then click the down arrow to the right of Save as type: and select text file (*.txt)
Click Save - by default the file will be saved to your Desktop, but you can change this if you wish.
**Note**
To optimize scanning time and produce a more sensible report for review: Close any open programs.
Turn off the real-time scanner of all antivirus or antispyware programs while performing the online scan.
Note for Internet Explorer 7 users: If at any time you have trouble viewing the accept button of the license, click on the Zoom tool located at the bottom right of the IE window and set the zoom to 75%. Once the license is accepted, reset to 100%.
catjsykes
2008-12-20, 04:14
Here we are with the Kapersky scan report. Thank you! :)
--------------------------------------------------------------------------------
KASPERSKY ONLINE SCANNER 7 REPORT
Friday, December 19, 2008
Operating System: Microsoft Windows XP Professional Service Pack 3 (build 2600)
Kaspersky Online Scanner 7 version: 7.0.25.0
Program database last update: Friday, December 19, 2008 19:49:21
Records in database: 1488544
--------------------------------------------------------------------------------
Scan settings:
Scan using the following database: extended
Scan archives: yes
Scan mail databases: yes
Scan area - My Computer:
C:\
D:\
E:\
G:\
H:\
I:\
J:\
Scan statistics:
Files scanned: 114386
Threat name: 3
Infected objects: 2
Suspicious objects: 3
Duration of the scan: 01:40:59
File name / Threat name / Threats count
C:\Documents and Settings\All Users\Application Data\84D1301A.zip Infected: not-a-virus:FraudTool.Win32.WinwebSecurity.d 1
C:\Documents and Settings\HP_Administrator\My Documents\LimeWire\Saved\becasue you love me.mp3 Infected: Trojan-Downloader.WMA.GetCodec.n 1
C:\Documents and Settings\Katie\Local Settings\Application Data\Identities\{D190EE07-1887-4595-8F62-6253114299D2}\Microsoft\Outlook Express\Sent Items.dbx Suspicious: Exploit.HTML.Iframe.FileDownload 3
The selected area was scanned.
Looking good.
You need to empty your Sent folder in Outlook Express, there is an infected e-mail there.
C:\Documents and Settings\Katie~\Outlook Express\Sent Items.dbx
OTMoveIt
Please download OTMoveIt3 by OldTimer (http://oldtimer.geekstogo.com/OTMoveIt3.exe) and save it to your desktop
Double-click OTMoveIt3.exe to run it.
Copy the lines in the codebox below. ( Make sure you include :Processes )
:Processes
:Files
c:\documents and settings\HP_Administrator\Application Data\LimeWire
C:\Program Files\LimeWire
c:\documents and settings\All Users\Application Data\84D1301A.zip
Return to OTMoveIt3, right click in the Paste List of Files/Folders to Move window (under the yellow bar) and choose Paste.
- Close ALL open windows (especially Internet Explorer!)-
Click the red Moveit! button.
Copy everything in the Results window (under the green bar), and paste it in your next reply.
Close OTMoveIt3
If a file or folder cannot be moved immediately you may be asked to reboot the machine to finish the move process. If you are asked to reboot the machine choose Yes.
Remove Norton
Please click HERE (http://service1.symantec.com/SUPPORT/tsgeninfo.nsf/docid/2005033108162039?Open&src=&docid=2001092114452606&nsf=nav.nsf&view=docid&dtype=&prod=&ver=&osv=&osv_lvl=) and follow the instructions to download and run the norton removal tool
Please post a final HJT log along with the OTMI log
catjsykes
2008-12-20, 21:13
Hi, regarding emptying my email sent items folder -- do you mean I need to delete everything in my sent items? Or can I find just the infected item to delete? Just wondering as I'm sure I need to keep some of it. I will be back a later tonight to follow the other directions! I'm on my way out the door. thanks so much!
Hi, regarding emptying my email sent items folder -- do you mean I need to delete everything in my sent items? Or can I find just the infected item to delete?
That's up to you, I have no idea which one it is.
The only way to be sure would be delete all the ones you don't need to keep and then re scan at Kaspersky.
catjsykes
2008-12-21, 18:49
Hi, I decided to just go ahead and delete all my sent items and hope I don't need them! I deleted them and then went to the actual sent items.dbx folder which was still there and deleted that and then emptied the recycle bin. Here are the OTMoveIt results. I am now going to uninstall Norton. thank you.
========== PROCESSES ==========
========== FILES ==========
c:\documents and settings\HP_Administrator\Application Data\LimeWire\xml\data moved successfully.
c:\documents and settings\HP_Administrator\Application Data\LimeWire\xml moved successfully.
c:\documents and settings\HP_Administrator\Application Data\LimeWire\themes\windows_theme moved successfully.
c:\documents and settings\HP_Administrator\Application Data\LimeWire\themes moved successfully.
c:\documents and settings\HP_Administrator\Application Data\LimeWire\promotion moved successfully.
c:\documents and settings\HP_Administrator\Application Data\LimeWire\.AppSpecialShare moved successfully.
c:\documents and settings\HP_Administrator\Application Data\LimeWire moved successfully.
File/Folder C:\Program Files\LimeWire not found.
c:\documents and settings\All Users\Application Data\84D1301A.zip moved successfully.
OTMoveIt3 by OldTimer - Version 1.0.7.2 log created on 12212008_124307
Please could you post a fresh HJT log
catjsykes
2008-12-21, 22:42
Sorry, I missed that part....here is the hijack log :)
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 16:39:43, on 12/21/2008
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP3 (6.00.2900.5512)
Boot mode: Normal
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
C:\Program Files\Alwil Software\Avast4\ashServ.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\WINDOWS\arservice.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\WINDOWS\eHome\ehRecvr.exe
C:\WINDOWS\eHome\ehSched.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Common Files\LightScribe\LSSrvc.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\WINDOWS\system32\nvsvc32.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\dllhost.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
C:\Program Files\Alwil Software\Avast4\ashWebSv.exe
C:\Program Files\Windows Defender\MsMpEng.exe
C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\HPZIPM12.EXE
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\ehome\ehtray.exe
C:\WINDOWS\ARPWRMSG.EXE
C:\WINDOWS\RTHDCPL.EXE
C:\Program Files\Sonic\DigitalMedia Plus\DigitalMedia Archive\DMAScheduler.exe
C:\WINDOWS\eHome\ehmsas.exe
C:\Program Files\support.com\bin\tgcmd.exe
C:\Program Files\HP\HP Software Update\HPwuSchd2.exe
C:\Program Files\DISC\DISCover.exe
C:\PROGRA~1\COMMON~1\INSTAL~1\UPDATE~1\issch.exe
C:\HP\KBD\KBD.EXE
C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\Program Files\DISC\DiscStreamHub.exe
C:\Program Files\HP\Digital Imaging\bin\hpqSTE08.exe
c:\windows\system\hpsysdrv.exe
C:\WINDOWS\system32\wscntfy.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: Java(tm) Plug-In SSV Helper - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre6\bin\ssv.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar2.dll
O2 - BHO: HpWebHelper - {AAAE832A-5FFF-4661-9C8F-369692D1DCB9} - C:\WINDOWS\pchealth\helpctr\Vendors\CN=Hewlett-Packard,L=Cupertino,S=Ca,C=US\plugin\WebHelper.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\3.1.807.1746\swg.dll
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll
O4 - HKLM\..\Run: [ehTray] C:\WINDOWS\ehome\ehtray.exe
O4 - HKLM\..\Run: [AlwaysReady Power Message APP] ARPWRMSG.EXE
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [RTHDCPL] RTHDCPL.EXE
O4 - HKLM\..\Run: [HPHUPD08] c:\Program Files\HP\Digital Imaging\{33D6CC28-9F75-4d1b-A11D-98895B3A3729}\hphupd08.exe
O4 - HKLM\..\Run: [DMAScheduler] c:\Program Files\Sonic\DigitalMedia Plus\DigitalMedia Archive\DMAScheduler.exe
O4 - HKLM\..\Run: [Recguard] C:\WINDOWS\SMINST\RECGUARD.EXE
O4 - HKLM\..\Run: [HPBootOp] "C:\Program Files\Hewlett-Packard\HP Boot Optimizer\HPBootOp.exe" /run
O4 - HKLM\..\Run: [Reminder] "C:\Windows\Creator\Remind_XP.exe"
O4 - HKLM\..\Run: [tgcmd] "C:\Program Files\support.com\bin\tgcmd.exe" /server
O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\HP\HP Software Update\HPwuSchd2.exe
O4 - HKLM\..\Run: [DISCover] C:\Program Files\DISC\DISCover.exe nogui
O4 - HKLM\..\Run: [ISUSPM Startup] C:\PROGRA~1\COMMON~1\INSTAL~1\UPDATE~1\ISUSPM.exe -startup
O4 - HKLM\..\Run: [ISUSScheduler] "C:\PROGRA~1\COMMON~1\INSTAL~1\UPDATE~1\issch.exe" -start
O4 - HKLM\..\Run: [KBD] C:\HP\KBD\KBD.EXE
O4 - HKLM\..\Run: [avast!] C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe"
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
O4 - .DEFAULT User Startup: Pin.lnk = C:\hp\bin\CLOAKER.EXE (User 'Default user')
O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O8 - Extra context menu item: &Google Search - res://C:\Program Files\Google\GoogleToolbar1.dll/cmsearch.html
O8 - Extra context menu item: &Translate English Word - res://C:\Program Files\Google\GoogleToolbar1.dll/cmwordtrans.html
O8 - Extra context menu item: Backward Links - res://C:\Program Files\Google\GoogleToolbar1.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page - res://C:\Program Files\Google\GoogleToolbar1.dll/cmcache.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~4\Office10\EXCEL.EXE/3000
O8 - Extra context menu item: Similar Pages - res://C:\Program Files\Google\GoogleToolbar1.dll/cmsimilar.html
O8 - Extra context menu item: Translate Page into English - res://C:\Program Files\Google\GoogleToolbar1.dll/cmtrans.html
O9 - Extra button: ComcastHSI - {669B269B-0D4E-41FB-A3D8-FD67CA94F646} - http://www.comcast.net/ (file missing)
O9 - Extra button: Support - {8828075D-D097-4055-AA02-2DBFA9D85E8A} - http://www.comcastsupport.com/ (file missing)
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~4\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Help - {97809617-3937-4F84-B335-9BB05EF1A8D4} - http://online.comcast.net/help/ (file missing)
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra button: Internet Connection Help - {E2D4D26B-0180-43a4-B05F-462D6D54C789} - C:\WINDOWS\PCHEALTH\HELPCTR\Vendors\CN=Hewlett-Packard,L=Cupertino,S=Ca,C=US\IEButton\support.htm (file missing)
O9 - Extra 'Tools' menuitem: Internet Connection Help - {E2D4D26B-0180-43a4-B05F-462D6D54C789} - C:\WINDOWS\PCHEALTH\HELPCTR\Vendors\CN=Hewlett-Packard,L=Cupertino,S=Ca,C=US\IEButton\support.htm (file missing)
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {08B0E5C0-4FCB-11CF-AAA5-00401C608500} -
O16 - DPF: {106E49CF-797A-11D2-81A2-00E02C015623} (AlternaTIFF ActiveX) - http://www.alternatiff.com/install/00/alttiff.cab
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {406B5949-7190-4245-91A9-30A17DE16AD0} (Snapfish Activia) - http://www2.snapfish.com/SnapfishActivia.cab
O16 - DPF: {44990301-3C9D-426D-81DF-AAB636FA4345} (Symantec Script Runner Class) - https://www-secure.symantec.com/techsupp/asa/ss/sa/sa_cabs/tgctlsr.cab
O16 - DPF: {6A344D34-5231-452A-8A57-D064AC9B7862} (Symantec Download Manager) - https://webdl.symantec.com/activex/symdlmgr.cab
O16 - DPF: {BFF1950D-B1B4-4AE8-B842-B2CCF06D9A1B} (Zylom Games Player) - http://game02.zylom.com/activex/zylomgamesplayer.cab
O16 - DPF: {CAFEEFAC-0015-0000-0005-ABCDEFFEDCBA} (Java Plug-in 1.5.0_05) -
O23 - Service: Lavasoft Ad-Aware Service (aawservice) - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: avast! iAVS4 Control Service (aswUpdSv) - ALWIL Software - C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
O23 - Service: avast! Antivirus - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashServ.exe
O23 - Service: avast! Mail Scanner - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
O23 - Service: avast! Web Scanner - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashWebSv.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - C:\Program Files\Common Files\LightScribe\LSSrvc.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\HPZIPM12.EXE
--
End of file - 10993 bytes
Fix With HJT
Close all other windows and then start HiJack This
Click Do A System Scan Only
When it has finished scanning put a check next to the following lines IF still present
O9 - Extra button: ComcastHSI - {669B269B-0D4E-41FB-A3D8-FD67CA94F646} - http://www.comcast.net/ (file missing)
O9 - Extra button: Support - {8828075D-D097-4055-AA02-2DBFA9D85E8A} - http://www.comcastsupport.com/ (file missing)
O9 - Extra button: Help - {97809617-3937-4F84-B335-9BB05EF1A8D4} - http://online.comcast.net/help/ (file missing)
O9 - Extra button: Internet Connection Help - {E2D4D26B-0180-43a4-B05F-462D6D54C789} - C:\WINDOWS\PCHEALTH\HELPCTR\Vendors\CN=Hewlett-Packard,L=Cupertino,S=Ca,C=US\IEButton\support.htm (file missing)
O9 - Extra 'Tools' menuitem: Internet Connection Help - {E2D4D26B-0180-43a4-B05F-462D6D54C789} - C:\WINDOWS\PCHEALTH\HELPCTR\Vendors\CN=Hewlett-Packard,L=Cupertino,S=Ca,C=US\IEButton\support.htm (file missing)
O16 - DPF: {08B0E5C0-4FCB-11CF-AAA5-00401C608500} -
O16 - DPF: {CAFEEFAC-0015-0000-0005-ABCDEFFEDCBA} (Java Plug-in 1.5.0_05) -
- Close ALL open windows (especially Internet Explorer!)-
Now click Fix checked
Click yes to any prompts
Close HijackThis
Congratulations your logs look clean :)
Let's see if I can help you keep it that way
First lets tidy up
Please delete RSIT.exe and C:\RSIT (entire folder)
You can also delete any logs we have produced, and empty your Recycle bin.
Uninstall Combofix
This will clear your System Volume Information restore points and remove all the infected files that were quarantined
Click START then RUN
Now type Combofix /u in the runbox and click OK. Note the space between the X and the /U, it needs to be there.
http://i189.photobucket.com/albums/z176/EPL47/CF_Cleanup.png
Open OTMoveIt Click Cleanup,
it will now connect to the internet and get a list of files to delete.
When a box pops up click YES.
----------------------------------------------------------- -----------------------------------------------------------
The following is some info to help you stay safe and clean.
You may already have some of the following programs, but I include the full list for the benefit of all the other people who will be reading this thread in the future.
( Vista users must ensure that any programs are Vista compatible BEFORE installing )
Online Scanners
I would recommend a scan at one or more of the following sites at least once a month.
http://www.pandasecurity.com/activescan
http://www.kaspersky.com/kos/eng/partner/71706/kavwebscan.html
!!! Make sure that all your programs are updated !!!
Secunia Software Inspector does all the work for you, .... see HERE (http://secunia.com/software_inspector/) for details
AntiSpyware
AntiSpyware is not the same thing as Antivirus.
Different AntiSpyware programs detect different things, so in this case it is recommended that you have more than one.
You should only have one running all the time, the other/s should be used "on demand" on a regular basis.
Most of the programs in this list have a free (for Home Users ) and paid versions,
it is worth paying for one and having "realtime" protection, unless you intend to do a manual scan often.
Spybot - Search & Destroy (http://www.safer-networking.org/) <<< A must have program It includes host protection and registry protection A hosts file is a bit like a phone book, it points to the actual numeric address (i.e. the IP address) from the human friendly name of a website. This feature can be used to block malicious websites
MalwareBytes Anti-malware (http://www.malwarebytes.org/mbam.php) <<< A New and effective program
a-squared Free (http://www.emsisoft.com/en/software/free/) <<< A good "realtime" or "on demand" scanner
superantispyware (http://www.superantispyware.com/) <<< A good "realtime" or "on demand" scanner
Prevention
These programs don't detect malware, they help stop it getting on your machine in the first place.
Each does a different job, so you can have more than one
Winpatrol (http://www.winpatrol.com) An excellent startup manager and then some !! Notifies you if programs are added to startup Allows delayed startup A must have addition
SpywareBlaster 4.0 (http://www.javacoolsoftware.com/spywareblaster.html) SpywareBlaster sets killbits in the registry to prevent known malicious activex controls from installing themselves on your computer.
SpywareGuard 2.2 (http://www.javacoolsoftware.com/spywareguard.html) SpywareGuard provides real-time protection against spyware. Not required if you have other "realtime" antispyware or Winpatrol
ZonedOut (http://www.funkytoad.com/index.php?option=com_content&view=article&id=15&Itemid=33) Formerly known as IE-SPYAD, adds a long list of sites and domains associated with known advertisers and marketers to the Restricted sites zone of Internet Explorer.
MVPS HOSTS (http://www.mvps.org/winhelp2002/hosts.zip) This little program packs a powerful punch as it blocks ads, banners, 3rd party Cookies, 3rd party page counters, web bugs, and many hijackers. For information on how to download and install, please read this tutorial (http://www.mvps.org/winhelp2002/hosts.htm) by WinHelp2002. Not required if you are using other host file protections
Internet Browsers
Microsoft has worked hard to make IE.7 a more secure browser, unfortunately whilst it is still the leading browser of choice it will always be under attack from the bad guys.
Using a different web browser can help stop malware getting on your machine.
Make your Internet Explorer more secure - This can be done by following these simple instructions:
From within Internet Explorer click on the Tools menu and then click on Options.
Click once on the Security tab
Click once on the Internet icon so it becomes highlighted.
Click once on the Custom Level button.
Change the Download signed ActiveX controls to Prompt
Change the Download unsigned ActiveX controls to Disable
Change the Initialise and script ActiveX controls not marked as safe to Disable
Change the Installation of desktop items to Prompt
Change the Launching programs and files in an IFRAME to Prompt
Change the Navigate sub-frames across different domains to Prompt
When all these settings have been made, click on the OK button.
If it prompts you as to whether or not you want to save the settings, press the Yes button.
Next press the Apply button and then the OK to exit the Internet Properties page.
If you are still using IE6 then either update, or get one of the following.
FireFox (http://www.mozilla.com/en-US/firefox/) With many addons available that make customization easy this is a very popular choice NoScript and AdBlockPlus addons are essential
Opera (http://www.opera.com/) Another popular alternative
Netscape (http://browser.netscape.com/addons) Another popular alternative Also has Addons available
Cleaning Temporary Internet Files and Tracking Cookies
Temporary Internet Files are mainly the files that are downloaded when you open a web page.
Unfortunately, if the site you visit is of a dubious nature or has been hacked, they can also be an entry point for malware.
It is a good idea to empty the Temporary Internet Files folder on a regular basis.
Tracking Cookies are files that websites use to monitor which sites you visit and how often.
A lot of Antispyware scanners pick up these tracking cookies and flag them as unwanted.
CAUTION :- If you delete all your cookies you will lose any autologin information for sites that you visit, and will need your passwords
Both of these can be cleaned manually, but a quicker option is to use a program
ATF Cleaner (http://www.atribune.org/index.php?option=com_content&task=view&id=25&Itemid=25) Free and very simple to use
CCleaner (http://www.ccleaner.com/) Free and very flexible, you can chose which cookies to keep
Also PLEASE read this article.....So How Did I Get Infected In The First Place (http://forum.malwareremoval.com/viewtopic.php?t=4959)
The last and most important thing I can tell you is UPDATE.
If you don't update your security programs (Antivirus, Antispyware even Windows) then you are at risk.
Malware changes on a day to day basis. You should update every week at the very least.
If you follow this advice then (with a bit of luck) you will never have to hear from me again :D
If you could post back one more time to let me know everything is OK, then I can have this thread archived.
Happy surfing K'
catjsykes
2008-12-22, 01:59
Katana, thank you so much for taking me through all these steps to get rid of all the nasties on my computer! I really appreciate this and I think you're doing a great service. There are a couple of things I wanted to mention:
After I ran the OTMoveit clean up, right as it started the reboot, an "End Program" for explorer.exe flashed on the screen which I thought was odd. I haven't seen that since I thought I had got rid of the problem with Internet explorer when that used to happen all the time. Also, a red shield with a white X which seems to be the Windows Security Center has re appeared and is warning that my computer may be at risk since the firewall is turned off. I'm not sure why that is coming back, but I have never enabled the Windows firewall because I use a Netgear router/firewall. Is that the correct thing to do?
There is one other thing I forgot to mention earlier. I have two user accounts set up and when logging on as the other user (during this process of following your instructions) I found an "Access Violation message for module TeaTimer.exe and also an End Program for Tea Timer on the desktop. This did not happen on my user account. This seemed to happen when I had disabled the Teatimer for that one test, so I was wondering if that was normal or if perhaps I had not disabled it properly? Or needed to disable it in both places?
If you don't mind also, a couple of questions. Do you recommend me updating to IE 7? I can't think of any reason not to and as you said it seems more secure. Also, is it okay to use the "itunes" program? We do have this on the computer and you didn't say to remove it. I'm not sure if this is also considered one of the P2P programs.
Thank you again! You've been a fantastic help!
After I ran the OTMoveit clean up, right as it started the reboot, an "End Program" for explorer.exe flashed on the screen which I thought was odd. I haven't seen that since I thought I had got rid of the problem with Internet explorer when that used to happen all the time.
Reboot a couple of times and see if it happens again
Also, a red shield with a white X which seems to be the Windows Security Center has re appeared and is warning that my computer may be at risk since the firewall is turned off. I'm not sure why that is coming back, but I have never enabled the Windows firewall because I use a Netgear router/firewall. Is that the correct thing to do?
One of the tools we used may have reset Security Centre settings, you need to open it and check the box that says you have a third party firewall that you will monitor
There is one other thing I forgot to mention earlier. I have two user accounts set up and when logging on as the other user (during this process of following your instructions) I found an "Access Violation message for module TeaTimer.exe and also an End Program for Tea Timer on the desktop. This did not happen on my user account. This seemed to happen when I had disabled the Teatimer for that one test, so I was wondering if that was normal or if perhaps I had not disabled it properly? Or needed to disable it in both places?
It could be any number of reasons causing that, I'd start by uninstalling and then reinstalling Spybot for a start.
If you don't mind also, a couple of questions. Do you recommend me updating to IE 7? I can't think of any reason not to and as you said it seems more secure. Also, is it okay to use the "itunes" program? We do have this on the computer and you didn't say to remove it. I'm not sure if this is also considered one of the P2P programs.
Update to IE 7, and then use a different browser (FireFox etc )
(Malware can use IE even if you don't )
iTunes is fine, P2P is where you are downloading files from an unknown source.
(as much as I don't like Apple, I doubt they are malware authors :D: )
catjsykes
2008-12-22, 16:59
I rebooted a couple of times and it did not happen again and I have reset the Windows security center, so I think all is well. I will also uninstall and install spybot.
Just to be sure I understand, you recommend updating to IE7 but not using it? The update will just make it more secure incase malware uses it even though I am not?
Thanks again! :)
Just to be sure I understand, you recommend updating to IE7 but not using it? The update will just make it more secure incase malware uses it even though I am not?
Correct :bigthumb:
catjsykes
2008-12-22, 22:14
Thank you once again! I don't have anymore questions at this time, so please feel free to archive this and I'm sure I will be referring to it from time to time.
:santa: Happy Holidays :santa: