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View Full Version : Win32.agent.pz and .jg and Virtumonde



Creekgirl
2008-12-13, 17:02
Two days ago Spybot found and had me fix Win.agent.pz. Yesterday when I booted up I had no Windows desktop and Safemode would not work although I could access the taskmanager. I re-ran Spybot and it found Win32agent.pz, Win32.agent.jg and Virtumonde. I ran fix again and rebooted. I still have no Windows desktop, Safemode doesn't work and now I can't access the taskmanager and it seems to be doing a loop with logon and logoff by itself. Help.

Tom.K
2008-12-13, 21:16
It seems that you can't remove threats and you need help.
Go to Malware Removal (http://forums.spybot.info/forumdisplay.php?f=22) sub-forum and create a new thread by stricly following the rules and steps from this thread: "BEFORE you POST"(READ this Procedure BEFORE Requesting Assistance) (http://forums.spybot.info/showthread.php?t=288).

tashi
2008-12-13, 21:29
Hi there, first things first. ;)

Creekgirl please let us know which version of Spybot-S&D you have and latest definitions, open Spybot Search & Destroy > Help > About.

Also your operating system and other security software installed.

Did you run any tools to 'fix' the problems other than Spybot, that is important to know.

Best regards.