wondering if you could check things over

[redwingsfan81]

my computer has been running a bit slow and i am getting a fair share of pop ups.


Logfile of HijackThis v1.99.1
Scan saved at 3:21:59 PM, on 12/13/2008
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16762)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
D:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
D:\PROGRA~1\AVG\AVG8\avgrsx.exe
D:\PROGRA~1\AVG\AVG8\avgemc.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\System32\hkcmd.exe
C:\WINDOWS\System32\ezSP_Px.exe
C:\WINDOWS\System32\WScript.exe
C:\WINDOWS\Sonysys\VAIO Recovery\reminder.exe
C:\WINDOWS\AGRSMMSG.exe
D:\PROGRA~1\AVG\AVG8\avgtray.exe
C:\Program Files\Netscape\Netscape\Netscp.exe
c:\progra~1\Support.com\client\bin\tgcmd.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Windows Live\installer\WLSetupSvc.exe
C:\Program Files\Windows Live\Messenger\msnmsgr.exe
C:\Program Files\Windows Live\Messenger\usnsvc.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLLoginProxy.exe
D:\Program Files\HijackThis\HijackThis.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - D:\Program Files\AVG\AVG8\avgssie.dll
O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /installquiet
O4 - HKLM\..\Run: [ATIModeChange] Ati2mdxx.exe
O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\System32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
O4 - HKLM\..\Run: [ezShieldProtector for Px] C:\WINDOWS\System32\ezSP_Px.exe
O4 - HKLM\..\Run: [VAIOSurvey] c:\program files\sony\vaio survey\surveysa.exe
O4 - HKLM\..\Run: [ZTgServerSwitch] c:\program files\support.com\client\lserver\server.vbs
O4 - HKLM\..\Run: [CreateCD_Reminder] C:\WINDOWS\Sonysys\VAIO Recovery\reminder.exe
O4 - HKLM\..\Run: [AGRSMMSG] AGRSMMSG.exe
O4 - HKLM\..\Run: [VAIO Recovery] C:\Windows\Sonysys\VAIO Recovery\PartSeal.exe
O4 - HKLM\..\Run: [AVG8_TRAY] D:\PROGRA~1\AVG\AVG8\avgtray.exe
O4 - HKCU\..\Run: [Mozilla Quick Launch] "C:\Program Files\Netscape\Netscape\Netscp.exe" -turbo
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\Windows Live\Messenger\MsnMsgr.Exe" /background
O4 - Global Startup: Billminder.lnk = C:\Program Files\Quicken\billmind.exe
O4 - Global Startup: Quicken Scheduled Updates.lnk = C:\Program Files\Quicken\bagent.exe
O4 - Global Startup: Quicken Startup.lnk = C:\Program Files\Quicken\QWDLLS.EXE
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O11 - Options group: [INTERNATIONAL] International*
O14 - IERESET.INF: START_PAGE_URL=http://www.sony.com/vaiopeople
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1229195424765
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/get/shockwave/cabs/flash/swflash.cab
O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - D:\Program Files\AVG\AVG8\avgpp.dll
O18 - Protocol: livecall - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\WINDOW~4\MESSEN~1\MSGRAP~1.DLL
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\WINDOW~4\MESSEN~1\MSGRAP~1.DLL
O20 - AppInit_DLLs: avgrsstx.dll
O20 - Winlogon Notify: dimsntfy - %SystemRoot%\System32\dimsntfy.dll (file missing)
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxsrvc.dll
O23 - Service: AVG Free8 E-mail Scanner (avg8emc) - AVG Technologies CZ, s.r.o. - D:\PROGRA~1\AVG\AVG8\avgemc.exe
O23 - Service: AVG Free8 WatchDog (avg8wd) - AVG Technologies CZ, s.r.o. - D:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
O23 - Service: NVIDIA Driver Helper Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
O23 - Service: Sony SPTI Service (SPTISRV) - Sony Corporation - C:\PROGRA~1\COMMON~1\SONYSH~1\AVLib\Sptisrv.exe
O23 - Service: VAIO Media Music Server (VAIOMediaPlatform-MusicServer-AppServer) - Unknown owner - C:\Program Files\Sony\VAIO Media Music Server\SSSvr.exe" /Service=VAIOMediaPlatform-MusicServer-AppServer /DisplayName="VAIO Media Music Server (file missing)
O23 - Service: VAIO Media Music Server (HTTP) (VAIOMediaPlatform-MusicServer-HTTP) - Unknown owner - C:\Program Files\Common Files\Sony Shared\VAIO Media Platform\sv_httpd.exe" /Service=VAIOMediaPlatform-MusicServer-HTTP /RegRoot="Software\Sony Corporation\VAIO Media Platform\2.0" /RegExt="Applications\MusicServer\HTTP (file missing)
O23 - Service: VAIO Media Music Server (UPnP) (VAIOMediaPlatform-MusicServer-UPnP) - Sony Corporation - C:\Program Files\Common Files\Sony Shared\VAIO Media Platform\UPnPFramework.exe
O23 - Service: VAIO Media Photo Server (VAIOMediaPlatform-PhotoServer-AppServer) - Sony Corporation - C:\Program Files\Sony\Photo Server\appsrv\PhotoAppSrv.exe
O23 - Service: VAIO Media Photo Server (HTTP) (VAIOMediaPlatform-PhotoServer-HTTP) - Unknown owner - C:\Program Files\Common Files\Sony Shared\VAIO Media Platform\SV_Httpd.exe" /Service=VAIOMediaPlatform-PhotoServer-HTTP /RegRoot="Software\Sony Corporation\VAIO Media Platform\2.0" /RegExt="\Applications\PhotoServer\HTTP (file missing)
O23 - Service: VAIO Media Photo Server (UPnP) (VAIOMediaPlatform-PhotoServer-UPnP) - Sony Corporation - C:\Program Files\Common Files\Sony Shared\VAIO Media Platform\UPnPFramework.exe

[Blade81]

Hi redwingsfan81

Download DDS and save it to your desktop from here (http://www.techsupportforum.com/sectools/sUBs/dds) or here (http://download.bleepingcomputer.com/sUBs/dds.scr) or here (http://www.forospyware.com/sUBs/dds).
Disable any script blocker, and then double click dds.scr to run the tool.
When done, DDS will open two (2) logs:
DDS.txt
Attach.txt

Save both reports to your desktop.

[redwingsfan81]

what do i do with the files after ive saved them to my desktop?

[Blade81]

Hi

Post them in your reply back here.

[redwingsfan81]

DDS (Version 1.1.0) - NTFSx86
Run by Brian at 18:52:53.31 on Tue 12/23/2008
Internet Explorer: 7.0.5730.13
Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.248.66 [GMT -5:00]

AV: AVG Anti-Virus Free *On-access scanning enabled* (Updated)

============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
C:\WINDOWS\system32\svchost.exe -k WudfServiceGroup
svchost.exe
svchost.exe
C:\WINDOWS\system32\spoolsv.exe
D:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
D:\PROGRA~1\AVG\AVG8\avgrsx.exe
D:\PROGRA~1\AVG\AVG8\avgemc.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\System32\ezSP_Px.exe
C:\WINDOWS\System32\WScript.exe
C:\WINDOWS\Sonysys\VAIO Recovery\reminder.exe
C:\WINDOWS\AGRSMMSG.exe
D:\PROGRA~1\AVG\AVG8\avgtray.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Netscape\Netscape\Netscp.exe
C:\Program Files\Windows Live\Messenger\MsnMsgr.Exe
D:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Windows Live\Messenger\usnsvc.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLLoginProxy.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Documents and Settings\Brian\Desktop\dds.com

============== Pseudo HJT Report ===============

BHO: AcroIEHlprObj Class: {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - c:\program files\adobe\acrobat 5.0\reader\activex\AcroIEHelper.ocx
BHO: AVG Safe Search: {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - d:\program files\avg\avg8\avgssie.dll
BHO: Spybot-S&D IE Protection: {53707962-6F74-2D53-2644-206D7942484F} - d:\program files\spybot - search & destroy\SDHelper.dll
BHO: Windows Live Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - c:\program files\common files\microsoft shared\windows live\WindowsLiveLogin.dll
uRun: [Mozilla Quick Launch] "c:\program files\netscape\netscape\Netscp.exe" -turbo
uRun: [MsnMsgr] "c:\program files\windows live\messenger\MsnMsgr.Exe" /background
uRun: [SpybotSD TeaTimer] d:\program files\spybot - search & destroy\TeaTimer.exe
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
mRun: [NvCplDaemon] RUNDLL32.EXE c:\windows\system32\NvCpl.dll,NvStartup
mRun: [nwiz] nwiz.exe /installquiet
mRun: [ATIModeChange] Ati2mdxx.exe
mRun: [ATIPTA] c:\program files\ati technologies\ati control panel\atiptaxx.exe
mRun: [IgfxTray] c:\windows\system32\igfxtray.exe
mRun: [HotKeysCmds] c:\windows\system32\hkcmd.exe
mRun: [ezShieldProtector for Px] c:\windows\system32\ezSP_Px.exe
mRun: [VAIOSurvey] c:\program files\sony\vaio survey\surveysa.exe
mRun: [ZTgServerSwitch] c:\program files\support.com\client\lserver\server.vbs
mRun: [CreateCD_Reminder] c:\windows\sonysys\vaio recovery\reminder.exe
mRun: [AGRSMMSG] AGRSMMSG.exe
mRun: [VAIO Recovery] c:\windows\sonysys\vaio recovery\PartSeal.exe
mRun: [AVG8_TRAY] d:\progra~1\avg\avg8\avgtray.exe
mRun: [QuickTime Task] "c:\program files\quicktime\qttask.exe" -atboottime
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\billmi~1.lnk - c:\program files\quicken\billmind.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\quicke~1.lnk - c:\program files\quicken\bagent.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\quicke~2.lnk - c:\program files\quicken\QWDLLS.EXE
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - {53707962-6F74-2D53-2644-206D7942484F} - d:\program files\spybot - search & destroy\SDHelper.dll
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
Handler: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - d:\program files\avg\avg8\avgpp.dll
Notify: igfxcui - igfxsrvc.dll
AppInit_DLLs: avgrsstx.dll
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll

============= SERVICES / DRIVERS ===============

R1 AvgLdx86;AVG Free AVI Loader Driver x86;c:\windows\system32\drivers\avgldx86.sys [2008-12-13 97928]
R1 AvgMfx86;AVG Free On-access Scanner Minifilter Driver x86;c:\windows\system32\drivers\avgmfx86.sys [2008-12-13 26824]
R2 avg8emc;AVG Free8 E-mail Scanner;d:\progra~1\avg\avg8\avgemc.exe [2008-12-13 875288]
R2 avg8wd;AVG Free8 WatchDog;d:\progra~1\avg\avg8\avgwdsvc.exe [2008-12-13 231704]
R2 AvgTdiX;AVG Free8 Network Redirector;c:\windows\system32\drivers\avgtdix.sys [2008-12-13 76040]
S2 mrtRate;mrtRate; []

=============== Created Last 30 ================


==================== Find3M ====================

2008-12-16 19:48 485,146 a------- c:\windows\java\packages\KAKPZVB5.ZIP
2008-12-12 22:11 88,703 a------- c:\windows\pchealth\helpctr\offlinecache\index.dat
2008-12-12 21:24 2,678 a------- c:\windows\java\packages\data\YMH7HBFT.DAT
2008-12-12 21:24 2,678 a------- c:\windows\java\packages\data\HZNBDBBV.DAT
2008-12-12 21:24 2,678 a------- c:\windows\java\packages\data\TBV3DBV1.DAT
2008-12-12 21:24 2,678 a------- c:\windows\java\packages\data\A03RP7L3.DAT
2008-12-12 21:24 2,678 a------- c:\windows\java\packages\data\2LRFDBZ7.DAT
2008-10-23 07:36 286,720 a------- c:\windows\system32\gdi32.dll
2008-10-16 15:38 826,368 a------- c:\windows\system32\wininet.dll
2008-10-16 14:07 208,744 a------- c:\windows\system32\muweb.dll
2008-10-03 05:02 247,326 a------- c:\windows\system32\strmdll.dll

============= FINISH: 18:53:43.50 ===============

[redwingsfan81]

UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.
IF REQUESTED, ZIP IT UP & ATTACH IT

DDS (Version 1.0)

Microsoft Windows XP Home Edition
Boot Device: \Device\HarddiskVolume2
Install Date: 12/12/2008 7:20:36 PM
System Uptime: 12/23/2008 6:26:12 PM (0 hours ago)

Motherboard: ASUSTeK Computer INC. | | KIRIN-V
Processor: Intel(R) Pentium(R) 4 CPU 2.40GHz | PGA 478 | 2411/133mhz

==== Disk Partitions =========================

A: is Removable
C: is FIXED (NTFS) - 15 GiB total, 4.587 GiB free.
D: is FIXED (NTFS) - 36 GiB total, 36.117 GiB free.
E: is CDROM ()
F: is CDROM ()

==== Disabled Device Manager Items =============

Class GUID: {4D36E96B-E325-11CE-BFC1-08002BE10318}
Description: Standard 101/102-Key or Microsoft Natural PS/2 Keyboard
Device ID: ACPI\PNP0303\4&2A083901&0
Manufacturer: (Standard keyboards)
Name: Standard 101/102-Key or Microsoft Natural PS/2 Keyboard
PNP Device ID: ACPI\PNP0303\4&2A083901&0
Service: i8042prt

==== System Restore Points ===================

RP15: 12/12/2008 9:31:41 PM - Software Distribution Service 3.0
RP16: 12/12/2008 9:55:23 PM - Software Distribution Service 3.0
RP17: 12/12/2008 10:18:45 PM - Software Distribution Service 3.0
RP18: 12/13/2008 8:23:11 AM - Software Distribution Service 3.0
RP19: 12/13/2008 9:17:46 AM - Software Distribution Service 3.0
RP20: 12/13/2008 11:42:02 AM - Installed AVG Free 8.0
RP21: 12/13/2008 11:51:10 AM - Software Distribution Service 3.0
RP22: 12/13/2008 12:57:29 PM - Software Distribution Service 3.0
RP23: 12/13/2008 1:34:17 PM - Installed Windows Live installer
RP24: 12/13/2008 1:35:07 PM - Installed Windows Live
RP25: 12/14/2008 3:53:50 PM - Avg8 Update
RP26: 12/16/2008 3:38:25 PM - System Checkpoint
RP27: 12/16/2008 10:10:12 PM - Installed Sansa Media Converter
RP28: 12/16/2008 10:11:58 PM - Installed Windows Media Player 10
RP29: 12/16/2008 10:22:25 PM - Installed QuickTime
RP30: 12/16/2008 11:17:59 PM - Software Distribution Service 3.0
RP31: 12/17/2008 3:17:30 PM - Software Distribution Service 3.0
RP32: 12/17/2008 4:51:15 PM - Installed Windows Media Player 11
RP33: 12/17/2008 4:52:30 PM - Installed Windows XP Wudf01000.
RP34: 12/17/2008 4:56:45 PM - Installed Windows XP MSCompPackV1.
RP35: 12/18/2008 5:55:17 PM - Software Distribution Service 3.0
RP36: 12/20/2008 3:18:52 PM - System Checkpoint
RP37: 12/22/2008 10:59:12 AM - System Checkpoint
RP38: 12/22/2008 9:23:51 PM -
RP39: 12/22/2008 9:24:39 PM - Shockwave Player
RP40: 12/23/2008 6:30:45 PM - Removed Google Toolbar for Internet Explorer

==== Installed Programs ======================

Adobe Acrobat 5.0
Adobe Flash Player 10 ActiveX
Adobe Shockwave Player 11
Age of Empires II
Agere Systems AC'97 Modem
ATI Control Panel
ATI Display Driver
AVG Free 8.0
Experience VAIO
HijackThis 1.99.1
Home Office Page for Experience VAIO
Hotfix for Windows Media Format 11 SDK (KB929399)
Hotfix for Windows Media Player 11 (KB939683)
Hotfix for Windows XP (KB952287)
ImageStation Tour
Intel(R) Extreme Graphics Driver
Intel(R) PRO Network Adapters and Drivers
Java 2 Runtime Environment, SE v1.4.0_03
Java Web Start
Memory Stick Formatter
Microsoft Compression Client Pack 1.0 for Windows XP
Microsoft Internationalized Domain Names Mitigation APIs
Microsoft National Language Support Downlevel APIs
Microsoft Upgrade Offer
Microsoft User-Mode Driver Framework Feature Pack 1.0
Microsoft Visual C++ 2005 Redistributable
Microsoft Works 7.0
MoodLogic
Music Visualizer Library 1.4.00
Netscape (7.02)
Network Smart Capture
NVIDIA Windows 2000/XP Display Drivers
OpenMG Limited Patch 3.2-03-02-21-08
OpenMG Limited Patch 3.2-03-02-25-01
OpenMG Secure Module 3.2
PowerDVD
Quicken 2003 New User Edition
QuickTime
Sansa Media Converter
Security Update for Step By Step Interactive Training (KB898458)
Security Update for Windows Internet Explorer 7 (KB938127-v2)
Security Update for Windows Internet Explorer 7 (KB956390)
Security Update for Windows Internet Explorer 7 (KB958215)
Security Update for Windows Internet Explorer 7 (KB960714)
Security Update for Windows Media Player (KB911564)
Security Update for Windows Media Player (KB952069)
Security Update for Windows Media Player 10 (KB936782)
Security Update for Windows Media Player 11 (KB936782)
Security Update for Windows Media Player 11 (KB954154)
Security Update for Windows Media Player 9 (KB917734)
Security Update for Windows XP (KB923789)
Security Update for Windows XP (KB938464)
Security Update for Windows XP (KB941569)
Security Update for Windows XP (KB946648)
Security Update for Windows XP (KB950762)
Security Update for Windows XP (KB950974)
Security Update for Windows XP (KB951066)
Security Update for Windows XP (KB951376-v2)
Security Update for Windows XP (KB951698)
Security Update for Windows XP (KB952954)
Security Update for Windows XP (KB954211)
Security Update for Windows XP (KB954459)
Security Update for Windows XP (KB954600)
Security Update for Windows XP (KB955069)
Security Update for Windows XP (KB956391)
Security Update for Windows XP (KB956802)
Security Update for Windows XP (KB956803)
Security Update for Windows XP (KB956841)
Security Update for Windows XP (KB957095)
Security Update for Windows XP (KB957097)
Security Update for Windows XP (KB958215)
Security Update for Windows XP (KB958644)
Shockwave
SonicStage
Sony Certificate PCH
Sony Video Shared Library
Spybot - Search & Destroy
Turbo Tax Offer
Update for Windows XP (KB951978)
Update for Windows XP (KB955839)
VAIO DeepSea Wallpaper
VAIO Help and Support
VAIO Media 2.5
VAIO Media Music Server 2.5
VAIO Media Photo Server 2.5
VAIO Media Platform 2.5
VAIO Media Redistribution 2.5
VAIO Media Setup 2.5
VAIO Registration
VAIO Support
VAIO Survey Standalone
VAIO System Information
Viewpoint Media Player (Remove Only)
WebFldrs XP
Windows Genuine Advantage Validation Tool (KB892130)
Windows Internet Explorer 7
Windows Live installer
Windows Live Messenger
Windows Live Sign-in Assistant
Windows Media Format 11 runtime
Windows Media Player 11
Windows XP Service Pack 3

==== Event Viewer Messages From Past Week ========

12/19/2008 9:01:49 AM, error: Service Control Manager [7000] - The mrtRate service failed to start due to the following error: The system cannot find the file specified.
12/17/2008 4:58:21 PM, error: WPDMTPDriver [15300] - MTP WPD Driver has failed to start. Error 0x80070005.
12/17/2008 4:57:01 PM, error: WPDClassInstaller [25093] - WPD Class Installer failed to uninstall drivers for single-protocol Media Transfer Protocol (MTP) devices. Error 0xe000020b.
12/21/2008 2:40:59 PM, error: Service Control Manager [7009] - Timeout (30000 milliseconds) waiting for the IMAPI CD-Burning COM Service service to connect.
12/21/2008 2:40:59 PM, error: Service Control Manager [7000] - The IMAPI CD-Burning COM Service service failed to start due to the following error: The service did not respond to the start or control request in a timely fashion.

==== End Of File ===========================

[Blade81]

Hi

Java needs updating but otherwise things look ok there. What kind of popups do you get and where?

Your Java is out of date. Older versions have vulnerabilities that malware can use to infect your system. Please follow these steps to remove older version Java components and update to the latest version...

Updating Java:

Download the latest version of Java Runtime Environment (JRE) 6 Update 11 (http://java.sun.com/javase/downloads/index.jsp).
Scroll down to where it says
The J2SE Runtime Environment (JRE) allows end-users to run Java applications.

Click the
Download
button to the right.
Select Windows on platform combobox and check the box that says:
Accept License Agreement. Click continue.

The page will refresh.
Click on the link to download Windows Offline Installation with or without Multi-language and save to your desktop.
Close any programs you may have running - especially your web browser.
Go to Start > Control Panel double-click on Add/Remove programs and remove all older versions of Java.
Check any item with Java Runtime Environment (JRE or J2SE) in the name.
Click the Remove or Change/Remove button.
Repeat as many times as necessary to remove each Java versions.
Reboot your computer once all Java components are removed.
Then from your desktop double-click on jre-6u11-windows-i586-p.exe to install the newest version.

[Blade81]

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