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kerritutton
2008-12-14, 09:33
Hi... I have a virus on my system. I can't remove it. I tried with Spybot and ATF but no success. I keep getting Internet Explorer opening with Ron sponsored ads. The file is located in MyDocuments and is called yyy10424.exe
and I have Trend Micro Internet Security but won't quarantine it. Can you please help ????
Thank you

tashi
2008-12-14, 09:56
Hello,

Which version of Spybot-S&D are you running, open Spybot Search & Destroy > Help > About. There you will find version and date of last definitions.

Also what is your operating system?

Best regards.

kerritutton
2008-12-14, 11:49
Hi
Version 1.6.0.30
Latest Detection update 10/12/2008
Microsoft Windows XP Platform

tashi
2008-12-14, 18:59
Hello kerritutton,

Please follow the procedure in this link: "BEFORE you POST"(READ this Procedure BEFORE Requesting Assistance) (http://forums.spybot.info/showthread.php?t=288)

Then start your own thread in the Malware Removal Forum (http://forums.spybot.info/forumdisplay.php?f=22) where a helper will advise you as soon as available.

Cheers.

kerritutton
2008-12-15, 03:20
Hi

Thanks for getting back to me - I've registered help on the Malware forum as suggested... plus I found further info in my security of the virus title? If this helps... "RTF document linked to template can run macros without warning"

So used this as the title of my new thread.. hope this helps.