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View Full Version : Cant update/immunize OR access Spybots site



romi138
2008-12-14, 19:17
I know this has been gone over before, but I couldn't find what to do if you can't access the site. I have Winows Vista Home Edition and have had no problems with my Spybot until 3 days ago. I tried to update and got a message saying it couldn't download the files. I also can't immunize.I know my firewall is set to accept Spybot and I have run a scan with no problems found. Also ran McCafee with no problems found, same with Windows Defender. I ran MalwareBytes and that din't find anything either.

Could it be a simple thing I need to tweak in Spybots settings or am I infected? When I try to go to the Spybot Website, it times me out and says the site is not responding. Any help would be greatly appreciated!

drragostea
2008-12-15, 02:07
Can you access this site (Spybot)?
http://www.safer-networking.org/en/download/
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What browsers are you using to connect to the site?

For updating: Have you chose a different mirror update server?
For Immunize: Click the Immunize tab (Shield) and click on the Immunize button (tab)?

You can always download the latest updates manually, but if you cannot access the site itself, it might be a problem. Thing is even if you scan now, it won't be so effective because it is lacking the latest updates.

Bigdogtim7
2009-01-20, 04:52
I can't access http://www.safer-networking.org/en/download/

drragostea
2009-01-21, 00:43
Consider posting in the Malware Removal (http://forums.spybot.info/forumdisplay.php?f=22) forum and having someone take a look at your system.

If you decide to have an experienced malware removal specialist assist you, please follow the procedure in this link to run scans and produce a HijackThis log: "BEFORE you POST"(READ this Procedure BEFORE Requesting Assistance) ( http://forums.spybot.info/showthread.php?t=288).
After you have completed the required scans and produced the requested logs, start your own thread in the Malware Removal (http://forums.spybot.info/forumdisplay.php?f=22) forum, making sure to post the HijackThis log produced from the above instructions.
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