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luckiethirteen
2008-12-15, 02:24
My browser has been hijacked! I ran multiple scans but cannot remove... Please help!

Here is my HJT Log...

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 6:23:33 PM, on 12/14/2008
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16762)
Boot mode: Normal

Running processes:
I:\WINDOWS\System32\smss.exe
I:\WINDOWS\system32\winlogon.exe
I:\WINDOWS\system32\services.exe
I:\WINDOWS\system32\lsass.exe
I:\WINDOWS\system32\svchost.exe
I:\WINDOWS\System32\svchost.exe
I:\WINDOWS\Explorer.EXE
I:\WINDOWS\system32\spoolsv.exe
I:\Program Files\Creative\SBAudigy\Surround Mixer\CTSysVol.exe
I:\Program Files\Common Files\Pure Networks Shared\Platform\nmctxth.exe
I:\Program Files\Pure Networks\Network Magic\nmapp.exe
I:\PROGRA~1\AVG\AVG8\avgtray.exe
I:\Program Files\TrojanHunter 5.0\THGuard.exe
I:\WINDOWS\system32\ctfmon.exe
I:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
I:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
I:\WINDOWS\ATKKBService.exe
I:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
I:\Program Files\Bonjour\mDNSResponder.exe
I:\Program Files\Java\jre6\bin\jqs.exe
I:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
I:\WINDOWS\system32\nvsvc32.exe
I:\WINDOWS\system32\svchost.exe
I:\WINDOWS\System32\TUProgSt.exe
I:\Program Files\Common Files\Pure Networks Shared\Platform\nmsrvc.exe
I:\PROGRA~1\AVG\AVG8\avgrsx.exe
I:\WINDOWS\system32\wuauclt.exe
I:\WINDOWS\System32\svchost.exe
I:\Program Files\Internet Explorer\iexplore.exe
I:\Program Files\Internet Explorer\iexplore.exe
I:\WINDOWS\system32\taskmgr.exe
I:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - I:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - I:\Program Files\AVG\AVG8\avgssie.dll
O2 - BHO: Java(tm) Plug-In SSV Helper - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - I:\Program Files\Java\jre6\bin\ssv.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - i:\program files\google\googletoolbar1.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - I:\Program Files\Google\GoogleToolbarNotifier\3.1.807.1746\swg.dll
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - I:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - I:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - i:\program files\google\googletoolbar1.dll
O4 - HKLM\..\Run: [NeroCheck] I:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [RTHDCPL] RTHDCPL.EXE
O4 - HKLM\..\Run: [CTSysVol] I:\Program Files\Creative\SBAudigy\Surround Mixer\CTSysVol.exe /r
O4 - HKLM\..\Run: [nmctxth] "I:\Program Files\Common Files\Pure Networks Shared\Platform\nmctxth.exe"
O4 - HKLM\..\Run: [nmapp] "I:\Program Files\Pure Networks\Network Magic\nmapp.exe" -autorun -nosplash
O4 - HKLM\..\Run: [AVG8_TRAY] I:\PROGRA~1\AVG\AVG8\avgtray.exe
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE I:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [THGuard] "I:\Program Files\TrojanHunter 5.0\THGuard.exe"
O4 - HKCU\..\Run: [ctfmon.exe] I:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [swg] I:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
O4 - HKCU\..\Run: [SUPERAntiSpyware] I:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://I:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - I:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - I:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O16 - DPF: {0E5F0222-96B9-11D3-8997-00104BD12D94} (PCPitstop Utility) - http://www.pcpitstop.com/betapit/PCPitStop.CAB
O16 - DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} (Java Runtime Environment 1.6.0) - http://javadl.sun.com/webapps/download/AutoDL?BundleId=24931
O17 - HKLM\System\CCS\Services\Tcpip\..\{CC9BCBFC-EAEE-456B-9C04-084FB4DD7FCE}: NameServer = 85.255.115.100;85.255.112.100
O17 - HKLM\System\CS1\Services\Tcpip\Parameters: NameServer = 85.255.115.100;85.255.112.100
O17 - HKLM\System\CS2\Services\Tcpip\Parameters: NameServer = 85.255.115.100;85.255.112.100
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: NameServer = 85.255.115.100;85.255.112.100
O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - I:\Program Files\AVG\AVG8\avgpp.dll
O20 - AppInit_DLLs: avgrsstx.dll
O20 - Winlogon Notify: !SASWinLogon - I:\Program Files\SUPERAntiSpyware\SASWINLO.dll
O23 - Service: Apple Mobile Device - Apple Inc. - I:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: ATK Keyboard Service (ATKKeyboardService) - ASUSTeK COMPUTER INC. - I:\WINDOWS\ATKKBService.exe
O23 - Service: AVG Free8 WatchDog (avg8wd) - AVG Technologies CZ, s.r.o. - I:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
O23 - Service: Bonjour Service - Apple Inc. - I:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: Google Updater Service (gusvc) - Google - I:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - I:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - I:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - I:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: Pure Networks Platform Service (nmservice) - Cisco Systems, Inc. - I:\Program Files\Common Files\Pure Networks Shared\Platform\nmsrvc.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - I:\WINDOWS\system32\nvsvc32.exe
O23 - Service: TuneUp Drive Defrag Service (TuneUp.Defrag) - TuneUp Software - I:\WINDOWS\System32\TuneUpDefragService.exe
O23 - Service: TuneUp Program Statistics Service (TuneUp.ProgramStatisticsSvc) - TuneUp Software - I:\WINDOWS\System32\TUProgSt.exe

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End of file - 6446 bytes
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http://forums.spybot.info/showthread.php?p=202877#post202877
http://forums.spybot.info/showthread.php?p=189055#post189055

Shaba
2008-12-20, 12:24
Hi luckiethirteen

Please download Malwarebytes Anti-Malware (http://www.besttechie.net/tools/mbam-setup.exe) and save it to your desktop.
alternate download link 1 (http://malwarebytes.gt500.org/mbam-setup.exe)
alternate download link 2 (http://www.majorgeeks.com/Malwarebytes_Anti-Malware_d5756.html)
Make sure you are connected to the Internet.
Double-click on mbam-setup.exe to install the application.
When the installation begins, follow the prompts and do not make any changes to default settings.
When installation has finished, make sure you leave both of these checked:
Update Malwarebytes' Anti-Malware
Launch Malwarebytes' Anti-Malware

Then click Finish.
MBAM will automatically start and you will be asked to update the program before performing a scan. If an update is found, the program will automatically update itself. Press the OK button to close that box and continue. If you encounter any problems while downloading the updates, manually download them from here (http://www.malwarebytes.org/mbam/database/mbam-rules.exe) and just double-click on mbam-rules.exe to install.
On the Scanner tab:
Make sure the "Perform Full Scan" option is selected.
Then click on the Scan button.

If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
Click OK to close the message box and continue with the removal process.
Back at the main Scanner screen, click on the Show Results button to see a list of any malware that was found.
Make sure that everything is checked, and click Remove Selected.
When removal is completed, a log report will open in Notepad and you may be prompted to restart your computer. (see Note below)
The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
Copy and paste the contents of that report in your next reply and exit MBAM.
Note: If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts. Click OK to either and let MBAM proceed with the disinfection process. If asked to restart the computer, please do so immediately. Failure to reboot will prevent MBAM from removing all the malware.

Download random's system information tool (RSIT) by random/random from here (http://images.malwareremoval.com/random/RSIT.exe) and save it to your desktop.
Double click on RSIT.exe to run RSIT.
Click Continue at the disclaimer screen.
Once it has finished, two logs will open. Please post the contents of both log.txt (<<will be maximized) and info.txt (<<will be minimized)

Post:

- mbam log
- rsit logs (taken after mbam run)

Shaba
2008-12-24, 11:55
Due to the lack of feedback this Topic is closed.

If it has been four days or more since your last post, and the helper assisting you posted a response to that post to which you did not reply, your topic will not be reopened. At that point, if you still require help, please start a new topic and include a fresh HijackThis log and a link to your previous thread.

If it has been less than four days since your last response and you need the thread re-opened, please send a private message (pm). A valid, working link to the closed topic is required.

Everyone else please begin a New Topic.