Can't click in box to block bad downloads.

[rgsmile]

Hi. This is my first visit to your forum. Glad that you are here to help.

I noticed when I have updated and immunized spybot, that there is a check box down below to block bad downloads.

I cannot place check in box. Is this needed?

If so, how do you check it?

(I tried to pose a screenshot, but "paint" wouldn't allow me to. Is there a better way to use the screen shot tool?)

I've never used screenshot before.

Please help.

Thanking you in advance.

[md usa spybot fan]

Are you attempting to check "Enable Permanent blocking of bad addresses in Internet Explorer" while logged on to a "Computer administrator" account?

If not:
Log on to a "Computer administrator" account and try again.
If so:
Using Windows Explorer navigate to C:\Program Files\Spybot - Search & Destroy. Verify that the SDHelper.dll file is present.

[rgsmile]

Thanks, md usa spybot fan, for responding.

"Are you attempting to check "Enable Permanent blocking of bad addresses in Internet Explorer" while logged on to a "Computer administrator" account?"-Yes

I am the only user of this PC and am not on a network.

SDHelper.dll file is not present.

Wher to next, coach?

[md usa spybot fan]

Download the following file:
http://www.safer-networking.org/files/sdhelper14.zip
Unzip (extract) it into:
C:\Program Files\Spybot - Search & Destroy
Then go into Spybot > Immunize and try to check "Enable Permanent blocking of bad addresses in Internet Explorer" again.

Important note: The SDHelper.dll file has been know to have been deleted in the past by malware to prevent the enabling of Spybot's resident "SDHelper". If the file gets deleted again or you suspect that it may have been deleted by malware originally, please do not hesitate to post in the Malware Removal forum and have one of the helpers there take a look at your system. To post in the Malware Removal forum, follow the instructions here:
BEFORE you post a log, and who will advise you. Preliminary Steps
http://forums.spybot.info/showthread.php?t=288
Then post here:
Malware Removal
http://forums.spybot.info/forumdisplay.php?f=22

[rgsmile]

Thanks, md usa spybot fan, that did the job.

I know there are no dumb questions, but I'm going to test that theory.

What are bad downloads?

Are they bad in technical structure, or unsafe, or are they bad, as in 'naughty'?

[LonnyRJones]

rgsmile please do post in our Malware Removal

[md usa spybot fan]

What are bad downloads?
Primarily tracking cookies.

Please follow LonnyRJones (http://forums.spybot.info/member.php?find=lastposter&f=23)' suggestion and post in the Malware Removal forum to make sure that SDHelper.dll was not deleted by malware.

[rgsmile]

I tried last night to do a Panda scan. It wound up running all night and was still active this morning. What a waste of time. I should have notified the forum (LonnyRJones) of my attempt, but clicked the link in the topics post, to do scan. I will start over with the Trend Micro scan and post back later.

My thanks to LonnyRJones, for the help.

[rgsmile]

Scanning and Cleaning Complete
HouseCall did not find any potential threats on your computer.
On to 'booting' in safe mode.

[rgsmile]

Nothing found in Spybot=0
On to HJT.

[rgsmile]

Posted HJT log.file in Malware Forum.

Looks clean to me.

Thanks for the help.

[md usa spybot fan]

rgsmile (http://forums.spybot.info/member.php?u=6687)'s post is here:
SDHelper.dll file-HJT log as requested
http://forums.spybot.info/showthread.php?t=4193