View Full Version : Malware Issue (Solved)
john06704
2008-12-18, 00:24
I have run Spybot, but still have a problem with pop-ups appearing. I seem to have a problem removing FunWebProducts. Also, after I remove some problems, they reappear the next day. I have installed software updates...
Any help would be greatly appreciated. Thank you in advance.
Here is my log:
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 5:59:01 PM, on 12/17/2008
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16762)
Boot mode: Normal
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\ehome\ehtray.exe
C:\WINDOWS\stsystra.exe
C:\Program Files\Intel\Intel Matrix Storage Manager\Iaanotif.exe
C:\Program Files\Dell\Media Experience\DMXLauncher.exe
C:\WINDOWS\System32\DLA\DLACTRLW.EXE
C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe
C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\McAfee.com\Agent\mcagent.exe
C:\Program Files\Comcast\Desktop Doctor\bin\sprtcmd.exe
C:\Program Files\Gamevance\gamevance32.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
C:\Program Files\Dell Support\DSAgnt.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
C:\Program Files\Digital Line Detect\DLG.exe
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\WINDOWS\eHome\ehRecvr.exe
C:\WINDOWS\eHome\ehSched.exe
C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
C:\Program Files\Intel\Intel Matrix Storage Manager\Iaantmon.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe
c:\program files\common files\mcafee\mna\mcnasvc.exe
C:\Program Files\HP\Digital Imaging\bin\hpqSTE08.exe
c:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exe
C:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\McAfee\MPF\MPFSrv.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Intel\IntelDH\Intel(R) Quick Resume Technology Drivers\Elservice.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\eHome\ehmsas.exe
C:\WINDOWS\system32\dllhost.exe
C:\PROGRA~1\McAfee\VIRUSS~1\mcsysmon.exe
C:\Program Files\McAfee\MBK\McAfeeDataBackup.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\ZipGenius 6\zipgenius.exe
C:\DOCUME~1\John\LOCALS~1\Temp\ZGTemp\HijackThis.exe
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = www.google.com/ig/dell?hl=en&client=dell-usuk-rel&channel=us&ibd=5061122
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://www.comcast.net/toolbar2.0/search/
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://my.myway.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.comcast.net/
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://www.comcast.net/toolbar2.0/search/
R1 - HKLM\Software\Microsoft\Internet Explorer\Search,Default_Page_URL = www.google.com/ig/dell?hl=en&client=dell-usuk-rel&channel=us&ibd=5061122
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Windows Internet Explorer provided by Comcast
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: RealPlayer Download and Record Plugin for Internet Explorer - {3049C3E9-B461-4BC5-8870-4C09146192CA} - C:\Program Files\Real\RealPlayer\rpbrowserrecordplugin.dll
O2 - BHO: Comcast Toolbar - {4E7BD74F-2B8D-469E-93BE-BE2DF4D9AE29} - C:\PROGRA~1\COMCAS~3\COMCAS~1.DLL
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\System32\DLA\DLASHX_W.DLL
O2 - BHO: Gamevance Text - {7370F91F-6994-4595-9949-601FA2261C8D} - C:\Program Files\Gamevance\gvtl.dll
O2 - BHO: Java(tm) Plug-In SSV Helper - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre6\bin\ssv.dll
O2 - BHO: scriptproxy - {7DB2D5A0-7241-4E79-B68D-6309F01C5231} - C:\Program Files\McAfee\VirusScan\scriptsn.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar2.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\4.1.805.4472\swg.dll
O2 - BHO: Browser Address Error Redirector - {CA6319C0-31B7-401E-A518-A07C3DB8F777} - C:\Program Files\BAE\BAE.dll
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll
O3 - Toolbar: Comcast Toolbar - {4E7BD74F-2B8D-469E-93BE-BE2DF4D9AE29} - C:\PROGRA~1\COMCAS~3\COMCAS~1.DLL
O4 - HKLM\..\Run: [ehTray] C:\WINDOWS\ehome\ehtray.exe
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [SigmatelSysTrayApp] stsystra.exe
O4 - HKLM\..\Run: [IAAnotif] C:\Program Files\Intel\Intel Matrix Storage Manager\Iaanotif.exe
O4 - HKLM\..\Run: [DMXLauncher] C:\Program Files\Dell\Media Experience\DMXLauncher.exe
O4 - HKLM\..\Run: [DLA] C:\WINDOWS\System32\DLA\DLACTRLW.EXE
O4 - HKLM\..\Run: [ISUSPM Startup] C:\PROGRA~1\COMMON~1\INSTAL~1\UPDATE~1\ISUSPM.exe -startup
O4 - HKLM\..\Run: [ISUSScheduler] "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start
O4 - HKLM\..\Run: [Google Desktop Search] "C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe" /startup
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [Microsoft Works Update Detection] C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe
O4 - HKLM\..\Run: [MBkLogOnHook] C:\Program Files\McAfee\MBK\LogOnHook.exe
O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [mcagent_exe] C:\Program Files\McAfee.com\Agent\mcagent.exe /runkey
O4 - HKLM\..\Run: [ddoctorv2] "C:\Program Files\Comcast\Desktop Doctor\bin\sprtcmd.exe" /P ddoctorv2
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [Gamevance] C:\Program Files\Gamevance\gamevance32.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe"
O4 - HKLM\..\RunOnce: [SpybotSnD] "C:\Program Files\Spybot - Search & Destroy\SpybotSD.exe" /autocheck
O4 - HKCU\..\Run: [DellSupport] "C:\Program Files\Dell Support\DSAgnt.exe" /startup
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
O4 - Global Startup: Digital Line Detect.lnk = ?
O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O8 - Extra context menu item: &Search - ?p=ZKxdm021NVUS
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MI1933~1\Office10\EXCEL.EXE/3000
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search && Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O15 - Trusted Zone: http://*.mcafee.com
O16 - DPF: {215B8138-A3CF-44C5-803F-8226143CFC0A} (Trend Micro ActiveX Scan Agent 6.6) - http://housecall65.trendmicro.com/housecall/applet/html/native/x86/win32/activex/hcImpl.cab
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1229550590718
O16 - DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} (Java Runtime Environment 1.6.0) - http://dl8-cdn-01.sun.com/s/ESD5/JSCDL/jre/6u11-b90/jinstall-6u11-windows-i586-jc.cab?e=1229479399207&h=8003c0d88c79562c47e691c71c3a6ff1/&filename=jinstall-6u11-windows-i586-jc.cab
O20 - AppInit_DLLs: C:\PROGRA~1\Google\GOOGLE~1\GOEC62~1.DLL
O23 - Service: Apple Mobile Device - Apple, Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: Intel(R) Quick Resume technology (ELService) - Intel Corporation - C:\Program Files\Intel\IntelDH\Intel(R) Quick Resume Technology Drivers\Elservice.exe
O23 - Service: Google Desktop Manager 5.7.802.22438 (GoogleDesktopManager-022208-143751) - Google - C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: Intel(R) Matrix Storage Event Monitor (IAANTMON) - Intel Corporation - C:\Program Files\Intel\Intel Matrix Storage Manager\Iaantmon.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: McAfee Services (mcmscsvc) - McAfee, Inc. - C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe
O23 - Service: McAfee Network Agent (McNASvc) - McAfee, Inc. - c:\program files\common files\mcafee\mna\mcnasvc.exe
O23 - Service: McAfee Scanner (McODS) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcods.exe
O23 - Service: McAfee Proxy Service (McProxy) - McAfee, Inc. - c:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exe
O23 - Service: McAfee Real-time Scanner (McShield) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe
O23 - Service: McAfee SystemGuards (McSysmon) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcsysmon.exe
O23 - Service: McAfee Personal Firewall Service (MpfService) - McAfee, Inc. - C:\Program Files\McAfee\MPF\MPFSrv.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
O23 - Service: SupportSoft Sprocket Service (ddoctorv2) (sprtsvc_ddoctorv2) - SupportSoft, Inc. - C:\Program Files\Comcast\Desktop Doctor\bin\sprtsvc.exe
--
End of file - 12318 bytes
Please note that all instructions given are customised for this computer only, the tools used may cause damage if used on a computer with different infections.
If you think you have similar problems, please post a log in the HJT forum and wait for help.
Hello and welcome to the forums
My name is Katana and I will be helping you to remove any infection(s) that you may have.
Please observe these rules while we work:
Please Read All Instructions Carefully
If you don't understand something, stop and ask! Don't keep going on.
Please do not run any other tools or scans whilst I am helping you
Please continue to respond until I give you the "All Clear"
(Just because you can't see a problem doesn't mean it isn't there)
If you can do those few things, everything should go smoothly http://www.countingcows.de/laechel.gif
Please Note, your security programs may give warnings for some of the tools I will ask you to use.
Be assured, any links I give are safe
----------------------------------------------------------------------------------------
I apologize for the delay in responding, but as you can probably see the forums are quite busy.
Unfortunately there are far more people needing help than there are helpers.
If you still require help please do the following
Download and Run RSIT
Please download Random's System Information Tool by random/random from here (http://images.malwareremoval.com/random/RSIT.exe) and save it to your desktop.
Double click on RSIT.exe to run RSIT.
Click Continue at the disclaimer screen.
Once it has finished, two logs will open:
log.txt will be opened maximized.
info.txt will be opened minimized.
Please post the contents of both log.txt and info.txt.
john06704
2008-12-21, 15:57
Thanks for the response! Here is the requested info:
Logfile of random's system information tool 1.05 (written by random/random)
Run by John at 2008-12-21 09:53:35
Microsoft Windows XP Professional Service Pack 3
System drive C: has 214 GB (92%) free of 234 GB
Total RAM: 1022 MB (24% free)
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 9:53:48 AM, on 12/21/2008
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16762)
Boot mode: Normal
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\ehome\ehtray.exe
C:\WINDOWS\stsystra.exe
C:\Program Files\Intel\Intel Matrix Storage Manager\Iaanotif.exe
C:\Program Files\Dell\Media Experience\DMXLauncher.exe
C:\WINDOWS\System32\DLA\DLACTRLW.EXE
C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe
C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
C:\Program Files\McAfee.com\Agent\mcagent.exe
C:\Program Files\Comcast\Desktop Doctor\bin\sprtcmd.exe
C:\Program Files\Gamevance\gamevance32.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
C:\Program Files\Dell Support\DSAgnt.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
C:\Program Files\Digital Line Detect\DLG.exe
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\WINDOWS\eHome\ehRecvr.exe
C:\WINDOWS\eHome\ehSched.exe
C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
C:\Program Files\Intel\Intel Matrix Storage Manager\Iaantmon.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe
c:\program files\common files\mcafee\mna\mcnasvc.exe
C:\Program Files\HP\Digital Imaging\bin\hpqSTE08.exe
c:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exe
C:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\McAfee\MPF\MPFSrv.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Intel\IntelDH\Intel(R) Quick Resume Technology Drivers\Elservice.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\eHome\ehmsas.exe
C:\WINDOWS\system32\dllhost.exe
C:\PROGRA~1\McAfee\VIRUSS~1\mcsysmon.exe
C:\Program Files\McAfee\MBK\McAfeeDataBackup.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\PROGRA~1\McAfee\VIRUSS~1\mcods.exe
c:\PROGRA~1\mcafee\VIRUSS~1\mcvsshld.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Documents and Settings\John\Desktop\RSIT.exe
C:\Program Files\trend micro\John.exe
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = www.google.com/ig/dell?hl=en&client=dell-usuk-rel&channel=us&ibd=5061122
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://www.comcast.net/toolbar2.0/search/
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://my.myway.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.comcast.net/
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://www.comcast.net/toolbar2.0/search/
R1 - HKLM\Software\Microsoft\Internet Explorer\Search,Default_Page_URL = www.google.com/ig/dell?hl=en&client=dell-usuk-rel&channel=us&ibd=5061122
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Windows Internet Explorer provided by Comcast
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: RealPlayer Download and Record Plugin for Internet Explorer - {3049C3E9-B461-4BC5-8870-4C09146192CA} - C:\Program Files\Real\RealPlayer\rpbrowserrecordplugin.dll
O2 - BHO: Comcast Toolbar - {4E7BD74F-2B8D-469E-93BE-BE2DF4D9AE29} - C:\PROGRA~1\COMCAS~3\COMCAS~1.DLL
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\System32\DLA\DLASHX_W.DLL
O2 - BHO: Gamevance Text - {7370F91F-6994-4595-9949-601FA2261C8D} - C:\Program Files\Gamevance\gvtl.dll
O2 - BHO: Java(tm) Plug-In SSV Helper - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre6\bin\ssv.dll
O2 - BHO: scriptproxy - {7DB2D5A0-7241-4E79-B68D-6309F01C5231} - C:\Program Files\McAfee\VirusScan\scriptsn.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar2.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\4.1.805.4472\swg.dll
O2 - BHO: Browser Address Error Redirector - {CA6319C0-31B7-401E-A518-A07C3DB8F777} - C:\Program Files\BAE\BAE.dll
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll
O3 - Toolbar: Comcast Toolbar - {4E7BD74F-2B8D-469E-93BE-BE2DF4D9AE29} - C:\PROGRA~1\COMCAS~3\COMCAS~1.DLL
O4 - HKLM\..\Run: [ehTray] C:\WINDOWS\ehome\ehtray.exe
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [SigmatelSysTrayApp] stsystra.exe
O4 - HKLM\..\Run: [IAAnotif] C:\Program Files\Intel\Intel Matrix Storage Manager\Iaanotif.exe
O4 - HKLM\..\Run: [DMXLauncher] C:\Program Files\Dell\Media Experience\DMXLauncher.exe
O4 - HKLM\..\Run: [DLA] C:\WINDOWS\System32\DLA\DLACTRLW.EXE
O4 - HKLM\..\Run: [ISUSPM Startup] C:\PROGRA~1\COMMON~1\INSTAL~1\UPDATE~1\ISUSPM.exe -startup
O4 - HKLM\..\Run: [ISUSScheduler] "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start
O4 - HKLM\..\Run: [Google Desktop Search] "C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe" /startup
O4 - HKLM\..\Run: [Microsoft Works Update Detection] C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe
O4 - HKLM\..\Run: [MBkLogOnHook] C:\Program Files\McAfee\MBK\LogOnHook.exe
O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [mcagent_exe] C:\Program Files\McAfee.com\Agent\mcagent.exe /runkey
O4 - HKLM\..\Run: [ddoctorv2] "C:\Program Files\Comcast\Desktop Doctor\bin\sprtcmd.exe" /P ddoctorv2
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [Gamevance] C:\Program Files\Gamevance\gamevance32.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\RunOnce: [SpybotSnD] "C:\Program Files\Spybot - Search & Destroy\SpybotSD.exe" /autocheck
O4 - HKCU\..\Run: [DellSupport] "C:\Program Files\Dell Support\DSAgnt.exe" /startup
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
O4 - Global Startup: Digital Line Detect.lnk = ?
O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O8 - Extra context menu item: &Search - ?p=ZKxdm021NVUS
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MI1933~1\Office10\EXCEL.EXE/3000
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search && Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O15 - Trusted Zone: http://*.mcafee.com
O16 - DPF: {215B8138-A3CF-44C5-803F-8226143CFC0A} (Trend Micro ActiveX Scan Agent 6.6) - http://housecall65.trendmicro.com/housecall/applet/html/native/x86/win32/activex/hcImpl.cab
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1229550590718
O16 - DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} (Java Runtime Environment 1.6.0) - http://dl8-cdn-01.sun.com/s/ESD5/JSCDL/jre/6u11-b90/jinstall-6u11-windows-i586-jc.cab?e=1229479399207&h=8003c0d88c79562c47e691c71c3a6ff1/&filename=jinstall-6u11-windows-i586-jc.cab
O20 - AppInit_DLLs: C:\PROGRA~1\Google\GOOGLE~1\GOEC62~1.DLL
O23 - Service: Apple Mobile Device - Apple, Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: Intel(R) Quick Resume technology (ELService) - Intel Corporation - C:\Program Files\Intel\IntelDH\Intel(R) Quick Resume Technology Drivers\Elservice.exe
O23 - Service: Google Desktop Manager 5.7.802.22438 (GoogleDesktopManager-022208-143751) - Google - C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: Intel(R) Matrix Storage Event Monitor (IAANTMON) - Intel Corporation - C:\Program Files\Intel\Intel Matrix Storage Manager\Iaantmon.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: McAfee Services (mcmscsvc) - McAfee, Inc. - C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe
O23 - Service: McAfee Network Agent (McNASvc) - McAfee, Inc. - c:\program files\common files\mcafee\mna\mcnasvc.exe
O23 - Service: McAfee Scanner (McODS) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcods.exe
O23 - Service: McAfee Proxy Service (McProxy) - McAfee, Inc. - c:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exe
O23 - Service: McAfee Real-time Scanner (McShield) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe
O23 - Service: McAfee SystemGuards (McSysmon) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcsysmon.exe
O23 - Service: McAfee Personal Firewall Service (MpfService) - McAfee, Inc. - C:\Program Files\McAfee\MPF\MPFSrv.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
O23 - Service: SupportSoft Sprocket Service (ddoctorv2) (sprtsvc_ddoctorv2) - SupportSoft, Inc. - C:\Program Files\Comcast\Desktop Doctor\bin\sprtsvc.exe
--
End of file - 12389 bytes
======Scheduled tasks folder======
C:\WINDOWS\tasks\AppleSoftwareUpdate.job
C:\WINDOWS\tasks\McDefragTask.job
C:\WINDOWS\tasks\McQcTask.job
======Registry dump======
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{06849E9F-C8D7-4D59-B87D-784B7D6BE0B3}]
Adobe PDF Reader Link Helper - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll [2006-10-22 62080]
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{3049C3E9-B461-4BC5-8870-4C09146192CA}]
RealPlayer Download and Record Plugin for Internet Explorer - C:\Program Files\Real\RealPlayer\rpbrowserrecordplugin.dll [2008-10-09 308856]
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{4E7BD74F-2B8D-469E-93BE-BE2DF4D9AE29}]
Comcast Toolbar - C:\PROGRA~1\COMCAS~3\COMCAS~1.DLL [2006-11-07 1821184]
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{53707962-6F74-2D53-2644-206D7942484F}]
Spybot-S&D IE Protection - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll [2008-09-15 1562960]
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{5CA3D70E-1895-11CF-8E15-001234567890}]
DriveLetterAccess - C:\WINDOWS\System32\DLA\DLASHX_W.DLL [2005-09-08 110652]
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{7370F91F-6994-4595-9949-601FA2261C8D}]
Gamevance Text - C:\Program Files\Gamevance\gvtl.dll [2008-12-12 337408]
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{761497BB-D6F0-462C-B6EB-D4DAF1D92D43}]
Java(tm) Plug-In SSV Helper - C:\Program Files\Java\jre6\bin\ssv.dll [2008-12-16 320920]
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{7DB2D5A0-7241-4E79-B68D-6309F01C5231}]
scriptproxy - C:\Program Files\McAfee\VirusScan\scriptsn.dll [2007-11-09 58688]
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{AA58ED58-01DD-4d91-8333-CF10577473F7}]
Google Toolbar Helper - c:\program files\google\googletoolbar2.dll [2008-02-13 2554944]
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{AF69DE43-7D58-4638-B6FA-CE66B5AD205D}]
Google Toolbar Notifier BHO - C:\Program Files\Google\GoogleToolbarNotifier\4.1.805.4472\swg.dll [2008-10-03 652784]
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{CA6319C0-31B7-401E-A518-A07C3DB8F777}]
CBrowserHelperObject Object - C:\Program Files\BAE\BAE.dll [2006-10-11 98304]
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{DBC80044-A445-435b-BC74-9C25C1C588A9}]
Java(tm) Plug-In 2 SSV Helper - C:\Program Files\Java\jre6\bin\jp2ssv.dll [2008-12-16 34816]
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{E7E6F031-17CE-4C07-BC86-EABFE594F69C}]
JQSIEStartDetectorImpl Class - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll [2008-12-16 73728]
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Toolbar]
{2318C2B1-4965-11d4-9B18-009027A5CD4F} - &Google - c:\program files\google\googletoolbar2.dll [2008-02-13 2554944]
{4E7BD74F-2B8D-469E-93BE-BE2DF4D9AE29} - Comcast Toolbar - C:\PROGRA~1\COMCAS~3\COMCAS~1.DLL [2006-11-07 1821184]
[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Run]
"ehTray"=C:\WINDOWS\ehome\ehtray.exe [2005-09-29 67584]
"NvCplDaemon"=C:\WINDOWS\system32\NvCpl.dll [2007-09-17 8491008]
"SigmatelSysTrayApp"=C:\WINDOWS\stsystra.exe [2006-07-24 282624]
"IAAnotif"=C:\Program Files\Intel\Intel Matrix Storage Manager\Iaanotif.exe [2006-07-06 151552]
"DMXLauncher"=C:\Program Files\Dell\Media Experience\DMXLauncher.exe [2005-10-05 94208]
"DLA"=C:\WINDOWS\System32\DLA\DLACTRLW.EXE [2005-09-08 122940]
"ISUSPM Startup"=C:\PROGRA~1\COMMON~1\INSTAL~1\UPDATE~1\ISUSPM.exe [2004-07-27 221184]
"ISUSScheduler"=C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe [2004-07-27 81920]
"Google Desktop Search"=C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe [2008-04-24 29744]
"Microsoft Works Update Detection"=C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe [2003-06-07 50688]
"MBkLogOnHook"=C:\Program Files\McAfee\MBK\LogOnHook.exe [2007-01-08 20480]
"HP Software Update"=C:\Program Files\HP\HP Software Update\HPWuSchd2.exe [2005-12-15 49152]
"iTunesHelper"=C:\Program Files\iTunes\iTunesHelper.exe [2008-02-19 267048]
"mcagent_exe"=C:\Program Files\McAfee.com\Agent\mcagent.exe [2007-11-01 582992]
"ddoctorv2"=C:\Program Files\Comcast\Desktop Doctor\bin\sprtcmd.exe [2008-04-24 202560]
""= []
"Adobe Reader Speed Launcher"=C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe [2008-10-15 39792]
"Gamevance"=C:\Program Files\Gamevance\gamevance32.exe [2008-12-12 91648]
"SunJavaUpdateSched"=C:\Program Files\Java\jre6\bin\jusched.exe [2008-12-16 136600]
"QuickTime Task"=C:\Program Files\QuickTime\QTTask.exe [2008-09-06 413696]
[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\RunOnce]
"SpybotSnD"=C:\Program Files\Spybot - Search & Destroy\SpybotSD.exe [2008-07-07 4891472]
[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run]
"DellSupport"=C:\Program Files\Dell Support\DSAgnt.exe [2006-08-28 395776]
"MSMSGS"=C:\Program Files\Messenger\msmsgs.exe [2008-04-13 1695232]
"ctfmon.exe"=C:\WINDOWS\system32\ctfmon.exe [2008-04-13 15360]
"swg"=C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe [2007-06-06 68856]
"SpybotSD TeaTimer"=C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe [2008-09-16 1833296]
C:\Documents and Settings\All Users\Start Menu\Programs\Startup
Digital Line Detect.lnk - C:\Program Files\Digital Line Detect\DLG.exe
HP Digital Imaging Monitor.lnk - C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
Microsoft Office.lnk - C:\Program Files\Microsoft Office\Office10\OSA.EXE
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows]
"AppInit_DLLS"="C:\PROGRA~1\Google\GOOGLE~1\GOEC62~1.DLL"
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\WgaLogon]
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\ShellServiceObjectDelayLoad]
WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - C:\WINDOWS\system32\WPDShServiceObj.dll [2006-10-18 133632]
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\mcmscsvc]
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\MCODS]
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\network\mcmscsvc]
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\network\MCODS]
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\network\MpfService]
[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Policies\System]
"dontdisplaylastusername"=0
"legalnoticecaption"=
"legalnoticetext"=
"shutdownwithoutlogon"=1
"undockwithoutlogon"=1
"InstallVisualStyle"=C:\WINDOWS\Resources\Themes\Royale\Royale.msstyles
"InstallTheme"=C:\WINDOWS\Resources\Themes\Royale.theme
[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Policies\explorer]
"NoDriveTypeAutoRun"=145
[HKEY_LOCAL_MACHINE\system\currentcontrolset\services\sharedaccess\parameters\firewallpolicy\standardprofile\authorizedapplications\list]
"%windir%\system32\sessmgr.exe"="%windir%\system32\sessmgr.exe:*:enabled:@xpsp2res.dll,-22019"
"C:\Program Files\Common Files\AOL\ACS\AOLacsd.exe"="C:\Program Files\Common Files\AOL\ACS\AOLacsd.exe:*:Enabled:AOL"
"C:\Program Files\Common Files\AOL\ACS\AOLDial.exe"="C:\Program Files\Common Files\AOL\ACS\AOLDial.exe:*:Enabled:AOL"
"C:\Program Files\America Online 9.0\waol.exe"="C:\Program Files\America Online 9.0\waol.exe:*:Enabled:AOL"
"%windir%\Network Diagnostic\xpnetdiag.exe"="%windir%\Network Diagnostic\xpnetdiag.exe:*:Enabled:@xpsp3res.dll,-20000"
"C:\Program Files\Messenger\msmsgs.exe"="C:\Program Files\Messenger\msmsgs.exe:*:Enabled:Windows Messenger"
"C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe"="C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe:*:Enabled:hpqtra08.exe"
"C:\Program Files\HP\Digital Imaging\bin\hpqste08.exe"="C:\Program Files\HP\Digital Imaging\bin\hpqste08.exe:*:Enabled:hpqste08.exe"
"C:\Program Files\HP\Digital Imaging\bin\hpofxm08.exe"="C:\Program Files\HP\Digital Imaging\bin\hpofxm08.exe:*:Enabled:hpofxm08.exe"
"C:\Program Files\HP\Digital Imaging\bin\hposfx08.exe"="C:\Program Files\HP\Digital Imaging\bin\hposfx08.exe:*:Enabled:hposfx08.exe"
"C:\Program Files\HP\Digital Imaging\bin\hposid01.exe"="C:\Program Files\HP\Digital Imaging\bin\hposid01.exe:*:Enabled:hposid01.exe"
"C:\Program Files\HP\Digital Imaging\bin\hpqscnvw.exe"="C:\Program Files\HP\Digital Imaging\bin\hpqscnvw.exe:*:Enabled:hpqscnvw.exe"
"C:\Program Files\HP\Digital Imaging\bin\hpqkygrp.exe"="C:\Program Files\HP\Digital Imaging\bin\hpqkygrp.exe:*:Enabled:hpqkygrp.exe"
"C:\Program Files\HP\Digital Imaging\bin\hpqCopy.exe"="C:\Program Files\HP\Digital Imaging\bin\hpqCopy.exe:*:Enabled:hpqcopy.exe"
"C:\Program Files\HP\Digital Imaging\bin\hpfccopy.exe"="C:\Program Files\HP\Digital Imaging\bin\hpfccopy.exe:*:Enabled:hpfccopy.exe"
"C:\Program Files\HP\Digital Imaging\bin\hpzwiz01.exe"="C:\Program Files\HP\Digital Imaging\bin\hpzwiz01.exe:*:Enabled:hpzwiz01.exe"
"C:\Program Files\HP\Digital Imaging\Unload\HpqPhUnl.exe"="C:\Program Files\HP\Digital Imaging\Unload\HpqPhUnl.exe:*:Enabled:hpqphunl.exe"
"C:\Program Files\HP\Digital Imaging\Unload\HpqDIA.exe"="C:\Program Files\HP\Digital Imaging\Unload\HpqDIA.exe:*:Enabled:hpqdia.exe"
"C:\Program Files\HP\Digital Imaging\bin\hpoews01.exe"="C:\Program Files\HP\Digital Imaging\bin\hpoews01.exe:*:Enabled:hpoews01.exe"
"C:\Program Files\HP\Digital Imaging\bin\hpqnrs08.exe"="C:\Program Files\HP\Digital Imaging\bin\hpqnrs08.exe:*:Enabled:hpqnrs08.exe"
"C:\Program Files\Bonjour\mDNSResponder.exe"="C:\Program Files\Bonjour\mDNSResponder.exe:*:Enabled:Bonjour"
"C:\Program Files\iTunes\iTunes.exe"="C:\Program Files\iTunes\iTunes.exe:*:Enabled:iTunes"
"C:\Program Files\Common Files\McAfee\MNA\McNASvc.exe"="C:\Program Files\Common Files\McAfee\MNA\McNASvc.exe:*:Enabled:McAfee Network Agent"
[HKEY_LOCAL_MACHINE\system\currentcontrolset\services\sharedaccess\parameters\firewallpolicy\domainprofile\authorizedapplications\list]
"%windir%\system32\sessmgr.exe"="%windir%\system32\sessmgr.exe:*:enabled:@xpsp2res.dll,-22019"
"C:\Program Files\Common Files\AOL\ACS\AOLacsd.exe"="C:\Program Files\Common Files\AOL\ACS\AOLacsd.exe:*:Enabled:AOL"
"C:\Program Files\Common Files\AOL\ACS\AOLDial.exe"="C:\Program Files\Common Files\AOL\ACS\AOLDial.exe:*:Enabled:AOL"
"C:\Program Files\America Online 9.0\waol.exe"="C:\Program Files\America Online 9.0\waol.exe:*:Enabled:AOL"
"%windir%\Network Diagnostic\xpnetdiag.exe"="%windir%\Network Diagnostic\xpnetdiag.exe:*:Enabled:@xpsp3res.dll,-20000"
[HKEY_CURRENT_USER\software\microsoft\windows\currentversion\explorer\mountpoints2\F]
shell\AutoRun\command - F:\LaunchU3.exe -a
[HKEY_CURRENT_USER\software\microsoft\windows\currentversion\explorer\mountpoints2\{361ac05d-0e0d-11da-9aa9-806d6172696f}]
shell\AutoRun\command - E:\setup.exe
======List of files/folders created in the last 1 months======
2008-12-21 09:53:36 ----D---- C:\Program Files\trend micro
2008-12-21 09:53:35 ----D---- C:\rsit
2008-12-18 04:04:16 ----A---- C:\WINDOWS\system32\mucltui.dll.mui
2008-12-18 04:04:16 ----A---- C:\WINDOWS\system32\mucltui.dll
2008-12-18 04:04:15 ----D---- C:\WINDOWS\LastGood
2008-12-17 20:26:09 ----D---- C:\Program Files\QuickTime
2008-12-17 16:20:38 ----D---- C:\Program Files\Apple Software Update
2008-12-16 20:49:04 ----A---- C:\WINDOWS\system32\javaws.exe
2008-12-16 20:49:04 ----A---- C:\WINDOWS\system32\javaw.exe
2008-12-16 20:49:04 ----A---- C:\WINDOWS\system32\java.exe
2008-12-16 20:49:04 ----A---- C:\WINDOWS\system32\deploytk.dll
2008-12-16 16:59:59 ----D---- C:\Program Files\Spybot - Search & Destroy
2008-12-16 16:59:59 ----D---- C:\Documents and Settings\All Users\Application Data\Spybot - Search & Destroy
2008-12-13 11:58:52 ----D---- C:\Program Files\Common Files\Scanner
2008-12-13 11:58:52 ----D---- C:\Program Files\ComcastToolbar
2008-12-13 11:58:52 ----D---- C:\Documents and Settings\John\Application Data\ComcastToolbar
2008-12-12 20:02:14 ----D---- C:\Program Files\Mozilla Firefox
2008-12-12 20:01:48 ----D---- C:\Program Files\Gamevance
2008-12-11 20:32:45 ----HDC---- C:\WINDOWS\$NtUninstallKB955839$
2008-12-11 20:30:50 ----HDC---- C:\WINDOWS\$NtUninstallKB952069_WM9$
2008-12-11 20:30:47 ----HDC---- C:\WINDOWS\$NtUninstallKB954600$
2008-12-11 20:30:39 ----HDC---- C:\WINDOWS\$NtUninstallKB956802$
2008-12-09 21:02:00 ----D---- C:\Program Files\Walgreens
2008-12-09 21:02:00 ----D---- C:\Documents and Settings\All Users\Application Data\Walgreens
======List of files/folders modified in the last 1 months======
2008-12-21 09:53:40 ----D---- C:\WINDOWS\Temp
2008-12-21 09:53:36 ----D---- C:\Program Files
2008-12-21 09:53:27 ----D---- C:\WINDOWS\Prefetch
2008-12-20 21:42:20 ----D---- C:\Documents and Settings\John\Application Data\Corel
2008-12-20 09:59:39 ----D---- C:\Documents and Settings\All Users\Application Data\Google Updater
2008-12-18 04:04:16 ----D---- C:\WINDOWS\system32
2008-12-18 04:04:15 ----HD---- C:\WINDOWS\inf
2008-12-18 04:04:15 ----D---- C:\WINDOWS
2008-12-17 20:27:01 ----SHD---- C:\WINDOWS\Installer
2008-12-17 20:26:50 ----HD---- C:\Config.Msi
2008-12-17 20:26:12 ----D---- C:\Program Files\Common Files\Apple
2008-12-17 18:13:38 ----A---- C:\WINDOWS\ModemLog_Conexant D850 56K V.9x DFVc Modem.txt
2008-12-17 17:08:35 ----D---- C:\WINDOWS\system32\CatRoot2
2008-12-17 17:08:26 ----D---- C:\WINDOWS\Registration
2008-12-17 17:07:20 ----D---- C:\WINDOWS\Help
2008-12-17 17:06:12 ----A---- C:\WINDOWS\SchedLgU.Txt
2008-12-17 17:04:02 ----SHD---- C:\WINDOWS\system32\dllcache
2008-12-17 17:03:52 ----D---- C:\WINDOWS\system32\drivers
2008-12-17 16:58:23 ----D---- C:\Program Files\Common Files\Microsoft Shared
2008-12-17 16:54:36 ----D---- C:\Program Files\Microsoft Works
2008-12-17 16:49:55 ----SD---- C:\WINDOWS\Downloaded Program Files
2008-12-17 16:45:36 ----HD---- C:\WINDOWS\$hf_mig$
2008-12-17 16:20:40 ----SD---- C:\WINDOWS\Tasks
2008-12-16 22:20:11 ----D---- C:\Program Files\Internet Explorer
2008-12-16 20:48:39 ----D---- C:\Program Files\Java
2008-12-16 20:32:14 ----D---- C:\Program Files\Common Files
2008-12-16 17:41:58 ----AC---- C:\WINDOWS\wininit.ini
2008-12-13 11:38:06 ----D---- C:\Documents and Settings\All Users\Application Data\McAfee
2008-12-13 11:37:30 ----D---- C:\Documents and Settings\John\Application Data\McAfee
2008-12-13 01:40:02 ----A---- C:\WINDOWS\system32\mshtml.dll
2008-12-11 20:32:48 ----A---- C:\WINDOWS\imsins.BAK
2008-12-09 21:02:46 ----D---- C:\Documents and Settings\John\Application Data\W Photo Studio
2008-12-09 20:28:00 ----D---- C:\Documents and Settings\John\Application Data\W Photo Studio Viewer
2008-12-09 18:24:37 ----A---- C:\WINDOWS\system32\MRT.exe
2008-12-09 05:55:15 ----D---- C:\WINDOWS\occache
2008-12-09 05:54:45 ----D---- C:\Program Files\Yahoo!
2008-12-09 05:54:45 ----D---- C:\Documents and Settings\All Users\Application Data\YAHOO
2008-12-09 05:54:38 ----D---- C:\WINDOWS\WinSxS
======List of drivers (R=Running, S=Stopped, 0=Boot, 1=System, 2=Auto, 3=Demand, 4=Disabled)======
R1 DLACDBHM;DLACDBHM; C:\WINDOWS\System32\Drivers\DLACDBHM.SYS [2005-08-25 5628]
R1 DLARTL_N;DLARTL_N; C:\WINDOWS\System32\Drivers\DLARTL_N.SYS [2005-08-25 22684]
R1 ELhid;EL hid Service; \??\C:\WINDOWS\System32\Drivers\Elhid.sys []
R1 ELkbd;EL KB Service; \??\C:\WINDOWS\System32\Drivers\Elkbd.sys []
R1 ELmon;EL Monitor Service; \??\C:\WINDOWS\System32\Drivers\Elmon.sys []
R1 ELmou;EL Mouse Service; \??\C:\WINDOWS\System32\Drivers\Elmou.sys []
R1 intelppm;Intel Processor Driver; C:\WINDOWS\system32\DRIVERS\intelppm.sys [2008-04-13 36352]
R1 kbdhid;Keyboard HID Driver; C:\WINDOWS\system32\DRIVERS\kbdhid.sys [2008-04-13 14592]
R1 mfehidk;McAfee Inc. mfehidk; C:\WINDOWS\system32\drivers\mfehidk.sys [2007-11-22 201320]
R1 MPFP;MPFP; C:\WINDOWS\System32\Drivers\Mpfp.sys [2007-07-13 113952]
R2 DLABOIOM;DLABOIOM; C:\WINDOWS\System32\DLA\DLABOIOM.SYS [2005-09-08 25628]
R2 DLADResN;DLADResN; C:\WINDOWS\System32\DLA\DLADResN.SYS [2005-09-08 2496]
R2 DLAIFS_M;DLAIFS_M; C:\WINDOWS\System32\DLA\DLAIFS_M.SYS [2005-09-08 86524]
R2 DLAOPIOM;DLAOPIOM; C:\WINDOWS\System32\DLA\DLAOPIOM.SYS [2005-09-08 14684]
R2 DLAPoolM;DLAPoolM; C:\WINDOWS\System32\DLA\DLAPoolM.SYS [2005-09-08 6364]
R2 DLAUDF_M;DLAUDF_M; C:\WINDOWS\System32\DLA\DLAUDF_M.SYS [2005-09-08 87036]
R2 DLAUDFAM;DLAUDFAM; C:\WINDOWS\System32\DLA\DLAUDFAM.SYS [2005-09-08 94332]
R2 DRVNDDM;DRVNDDM; C:\WINDOWS\System32\Drivers\DRVNDDM.SYS [2005-08-12 40544]
R2 MCSTRM;MCSTRM; C:\WINDOWS\system32\drivers\MCSTRM.sys [2008-02-10 8413]
R2 mdmxsdk;mdmxsdk; C:\WINDOWS\system32\DRIVERS\mdmxsdk.sys [2003-04-09 11043]
R3 Arp1394;1394 ARP Client Protocol; C:\WINDOWS\system32\DRIVERS\arp1394.sys [2008-04-13 60800]
R3 DSproct;DSproct; \??\C:\Program Files\Dell Support\GTAction\triggers\DSproct.sys []
R3 e1express;Intel(R) PRO/1000 PCI Express Network Connection Driver; C:\WINDOWS\system32\DRIVERS\e1e5132.sys [2006-07-19 230400]
R3 ELacpi;ELacpi; C:\WINDOWS\system32\DRIVERS\ELacpi.sys [2006-05-09 9728]
R3 GEARAspiWDM;GEARAspiWDM; C:\WINDOWS\System32\Drivers\GEARAspiWDM.sys [2006-09-19 15664]
R3 HDAudBus;Microsoft UAA Bus Driver for High Definition Audio; C:\WINDOWS\system32\DRIVERS\HDAudBus.sys [2008-04-13 144384]
R3 HidUsb;Microsoft HID Class Driver; C:\WINDOWS\system32\DRIVERS\hidusb.sys [2008-04-13 10368]
R3 HSF_DP;HSF_DP; C:\WINDOWS\system32\DRIVERS\HSF_DP.sys [2003-11-17 1042432]
R3 HSFHWBS2;HSFHWBS2; C:\WINDOWS\system32\DRIVERS\HSFHWBS2.sys [2003-11-17 212224]
R3 mfeavfk;McAfee Inc. mfeavfk; C:\WINDOWS\system32\drivers\mfeavfk.sys [2007-11-22 79304]
R3 mfebopk;McAfee Inc. mfebopk; C:\WINDOWS\system32\drivers\mfebopk.sys [2007-11-22 35240]
R3 mferkdk;McAfee Inc. mferkdk; C:\WINDOWS\system32\drivers\mferkdk.sys [2007-11-22 33832]
R3 mfesmfk;McAfee Inc. mfesmfk; C:\WINDOWS\system32\drivers\mfesmfk.sys [2007-12-02 40488]
R3 MODEMCSA;Unimodem Streaming Filter Device; C:\WINDOWS\system32\drivers\MODEMCSA.sys [2001-08-17 16128]
R3 mouhid;Mouse HID Driver; C:\WINDOWS\system32\DRIVERS\mouhid.sys [2001-08-17 12160]
R3 NIC1394;1394 Net Driver; C:\WINDOWS\system32\DRIVERS\nic1394.sys [2008-04-13 61824]
R3 nv;nv; C:\WINDOWS\system32\DRIVERS\nv4_mini.sys [2007-09-17 6853088]
R3 STHDA;SigmaTel High Definition Audio CODEC; C:\WINDOWS\system32\drivers\sthda.sys [2006-07-24 1156648]
R3 usbehci;Microsoft USB 2.0 Enhanced Host Controller Miniport Driver; C:\WINDOWS\system32\DRIVERS\usbehci.sys [2008-04-13 30208]
R3 usbhub;USB2 Enabled Hub; C:\WINDOWS\system32\DRIVERS\usbhub.sys [2008-04-13 59520]
R3 USBSTOR;USB Mass Storage Driver; C:\WINDOWS\system32\DRIVERS\USBSTOR.SYS [2008-04-13 26368]
R3 usbuhci;Microsoft USB Universal Host Controller Miniport Driver; C:\WINDOWS\system32\DRIVERS\usbuhci.sys [2008-04-13 20608]
R3 winachsf;winachsf; C:\WINDOWS\system32\DRIVERS\HSF_CNXT.sys [2003-11-17 680704]
S3 bvrp_pci;bvrp_pci; C:\WINDOWS\system32\drivers\bvrp_pci.sys []
S3 E100B;Intel(R) PRO Adapter Driver; C:\WINDOWS\system32\DRIVERS\e100b325.sys [2001-08-17 117760]
S3 HPZid412;IEEE-1284.4 Driver HPZid412; C:\WINDOWS\system32\DRIVERS\HPZid412.sys [2005-10-27 49664]
S3 HPZipr12;Print Class Driver for IEEE-1284.4 HPZipr12; C:\WINDOWS\system32\DRIVERS\HPZipr12.sys [2005-10-27 16496]
S3 HPZius12;USB to IEEE-1284.4 Translation Driver HPZius12; C:\WINDOWS\system32\DRIVERS\HPZius12.sys [2005-10-21 21568]
S3 MHNDRV;MHN driver; C:\WINDOWS\system32\DRIVERS\mhndrv.sys [2004-08-10 11008]
S3 PortlUSB;PortlUSB; C:\WINDOWS\system32\DRIVERS\SiriusUSB.sys [2005-09-03 7552]
S3 usbccgp;Microsoft USB Generic Parent Driver; C:\WINDOWS\system32\DRIVERS\usbccgp.sys [2008-04-13 32128]
S3 usbprint;Microsoft USB PRINTER Class; C:\WINDOWS\system32\DRIVERS\usbprint.sys [2008-04-13 25856]
S3 usbscan;USB Scanner Driver; C:\WINDOWS\system32\DRIVERS\usbscan.sys [2008-04-13 15104]
S3 wanatw;WAN Miniport (ATW); C:\WINDOWS\system32\DRIVERS\wanatw4.sys []
S3 WudfPf;Windows Driver Foundation - User-mode Driver Framework Platform Driver; C:\WINDOWS\system32\DRIVERS\WudfPf.sys [2006-09-28 77568]
S3 WudfRd;Windows Driver Foundation - User-mode Driver Framework Reflector; C:\WINDOWS\system32\DRIVERS\wudfrd.sys [2006-09-28 82944]
S4 agp440;Intel AGP Bus Filter; C:\WINDOWS\system32\DRIVERS\agp440.sys [2008-04-13 42368]
S4 agpCPQ;Compaq AGP Bus Filter; C:\WINDOWS\system32\DRIVERS\agpCPQ.sys [2008-04-13 44928]
S4 alim1541;ALI AGP Bus Filter; C:\WINDOWS\system32\DRIVERS\alim1541.sys [2008-04-13 42752]
S4 amdagp;AMD AGP Bus Filter Driver; C:\WINDOWS\system32\DRIVERS\amdagp.sys [2008-04-13 43008]
S4 atapi;Standard IDE/ESDI Hard Disk Controller; C:\WINDOWS\system32\DRIVERS\atapi.sys [2008-04-13 96512]
S4 cbidf;cbidf; C:\WINDOWS\system32\DRIVERS\cbidf2k.sys [2001-08-17 13952]
S4 IntelIde;IntelIde; C:\WINDOWS\system32\DRIVERS\intelide.sys [2008-04-13 5504]
S4 sisagp;SIS AGP Bus Filter; C:\WINDOWS\system32\DRIVERS\sisagp.sys [2008-04-13 40960]
S4 viaagp;VIA AGP Bus Filter; C:\WINDOWS\system32\DRIVERS\viaagp.sys [2008-04-13 42240]
======List of services (R=Running, S=Stopped, 0=Boot, 1=System, 2=Auto, 3=Demand, 4=Disabled)======
R2 Apple Mobile Device;Apple Mobile Device; C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe [2008-02-18 110592]
R2 Bonjour Service;Bonjour Service; C:\Program Files\Bonjour\mDNSResponder.exe [2007-07-24 229376]
R2 ehRecvr;Media Center Receiver Service; C:\WINDOWS\eHome\ehRecvr.exe [2006-10-09 237568]
R2 ehSched;Media Center Scheduler Service; C:\WINDOWS\eHome\ehSched.exe [2005-08-05 102912]
R2 ELService;Intel(R) Quick Resume technology; C:\Program Files\Intel\IntelDH\Intel(R) Quick Resume Technology Drivers\Elservice.exe [2006-06-01 180224]
R2 gusvc;Google Updater Service; C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe [2008-10-03 168432]
R2 IAANTMON;Intel(R) Matrix Storage Event Monitor; C:\Program Files\Intel\Intel Matrix Storage Manager\Iaantmon.exe [2006-07-06 90112]
R2 JavaQuickStarterService;Java Quick Starter; C:\Program Files\Java\jre6\bin\jqs.exe [2008-12-16 152984]
R2 mcmscsvc;McAfee Services; C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe [2008-01-09 767976]
R2 McNASvc;McAfee Network Agent; c:\program files\common files\mcafee\mna\mcnasvc.exe [2008-01-25 2458128]
R2 McProxy;McAfee Proxy Service; c:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exe [2007-08-15 359248]
R2 McrdSvc;Media Center Extender Service; C:\WINDOWS\ehome\mcrdsvc.exe [2005-08-05 99328]
R2 McShield;McAfee Real-time Scanner; C:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe [2007-07-24 144704]
R2 MDM;Machine Debug Manager; C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE [2003-06-19 322120]
R2 MpfService;McAfee Personal Firewall Service; C:\Program Files\McAfee\MPF\MPFSrv.exe [2007-07-18 856864]
R2 NVSvc;NVIDIA Display Driver Service; C:\WINDOWS\system32\nvsvc32.exe [2007-09-17 155716]
R3 iPod Service;iPod Service; C:\Program Files\iPod\bin\iPodService.exe [2008-02-19 504104]
R3 McODS;McAfee Scanner; C:\PROGRA~1\McAfee\VIRUSS~1\mcods.exe [2007-11-07 378184]
R3 McSysmon;McAfee SystemGuards; C:\PROGRA~1\McAfee\VIRUSS~1\mcsysmon.exe [2007-12-05 695624]
S2 Fax;Fax; C:\WINDOWS\system32\fxssvc.exe [2008-04-13 267776]
S2 Pml Driver HPZ12;Pml Driver HPZ12; C:\WINDOWS\system32\HPZipm12.exe [2007-08-09 73728]
S2 sprtsvc_ddoctorv2;SupportSoft Sprocket Service (ddoctorv2); C:\Program Files\Comcast\Desktop Doctor\bin\sprtsvc.exe [2008-04-24 202560]
S3 aspnet_state;ASP.NET State Service; C:\WINDOWS\Microsoft.NET\Framework\v1.1.4322\aspnet_state.exe [2004-07-15 32768]
S3 GoogleDesktopManager-022208-143751;Google Desktop Manager 5.7.802.22438; C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe [2008-04-24 29744]
S3 MHN;MHN; C:\WINDOWS\System32\svchost.exe [2008-04-13 14336]
S3 WMPNetworkSvc;Windows Media Player Network Sharing Service; C:\Program Files\Windows Media Player\WMPNetwk.exe [2006-10-18 913408]
S3 WudfSvc;Windows Driver Foundation - User-mode Driver Framework; C:\WINDOWS\system32\svchost.exe [2008-04-13 14336]
-----------------EOF-----------------
info.txt logfile of random's system information tool 1.05 2008-12-21 09:53:52
======Uninstall list======
-->C:\Program Files\Common Files\Real\Update_OB\r1puninst.exe RealNetworks|RealPlayer|6.0
-->C:\WINDOWS\system32\\MSIEXEC.EXE /x {075473F5-846A-448B-BCB3-104AA1760205}
-->C:\WINDOWS\system32\\MSIEXEC.EXE /x {1206EF92-2E83-4859-ACCB-2048C3CB7DA6}
-->C:\WINDOWS\system32\\MSIEXEC.EXE /x {AB708C9B-97C8-4AC9-899B-DBF226AC9382}
-->C:\WINDOWS\system32\\MSIEXEC.EXE /x {B12665F4-4E93-4AB4-B7FC-37053B524629}
-->MsiExec.exe /I{403EF592-953B-4794-BCEF-ECAB835C2095}
-->rundll32.exe setupapi.dll,InstallHinfSection DefaultUninstall 132 C:\WINDOWS\INF\PCHealth.inf
Adobe Flash Player 10 ActiveX-->C:\WINDOWS\system32\Macromed\Flash\uninstall_activeX.exe
Adobe Flash Player 10 Plugin-->C:\WINDOWS\system32\Macromed\Flash\uninstall_plugin.exe
Adobe Reader 8.1.3-->MsiExec.exe /I{AC76BA86-7AD7-1033-7B44-A81300000003}
Adobe Shockwave Player-->C:\WINDOWS\system32\Adobe\SHOCKW~1\UNWISE.EXE C:\WINDOWS\system32\Adobe\SHOCKW~1\Install.log
AOLIcon-->MsiExec.exe /I{62BD0AE0-4EB1-4BBB-8F43-B6400C8FEB2C}
Apple Mobile Device Support-->MsiExec.exe /I{44734179-8A79-4DEE-BB08-73037F065543}
Apple Software Update-->MsiExec.exe /I{6956856F-B6B3-4BE0-BA0B-8F495BE32033}
Audacity 1.2.6-->"C:\Program Files\Audacity\unins000.exe"
Bonjour-->MsiExec.exe /I{47BF1BD6-DCAC-468F-A0AD-E5DECC2211C3}
ChryslerClubChampionshipChallenge-->"C:\Program Files\Chrysler Club Championship Challenge\uninstall.exe"
Citrix Presentation Server Client-->MsiExec.exe /I{B2AE44CB-2AAB-4C08-A54B-D264BD604DA8}
Comcast High-Speed Internet Install Wizard-->C:\Program Files\Support.com\uninstall\chsi_uninstaller.exe
Comcast Rhapsody-->C:\PROGRA~1\COMCAS~1\Unwise32.exe /A C:\PROGRA~1\COMCAS~1\install.log
Comcast Toolbar-->C:\Program Files\ComcastToolbar\uninstall.exe
Conexant D850 56K V.9x DFVc Modem-->C:\Program Files\CONEXANT\CNXT_MODEM_PCI_VEN_14F1&DEV_2F20&SUBSYS_200F14F1\HXFSETUP.EXE -U -Idel200fk.inf
Corel Snapfire Plus-->MsiExec.exe /I{7ADE3A47-B425-45E9-8FF6-11BE2B775645}
Dell CinePlayer-->MsiExec.exe /I{43CAC9A1-1993-4F65-9096-7C9AFC2BBF54}
Dell Driver Reset Tool-->MsiExec.exe /I{5905F42D-3F5F-4916-ADA6-94A3646AEE76}
Dell Game Console-->"C:\Program Files\WildTangent\Apps\Dell Game Console\Uninstall.exe"
Dell Support 3.2.1-->MsiExec.exe /X{CEE2252C-4035-4B27-8EC6-0B085DD3A413}
Desktop Doctor-->MsiExec.exe /I{D87149B3-7A1D-4548-9CBF-032B791E5908}
Digital Content Portal-->MsiExec.exe /I{6D5FCA42-1486-4E32-AFE8-1B7E2AA59D33}
Digital Line Detect-->RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{E646DCF0-5A68-11D5-B229-002078017FBF}\setup.exe" -l0x9 ControlPanelAnyText
Disney's Toontown Online-->C:\PROGRA~1\Disney\DISNEY~1\Toontown\UNWISE.EXE /A C:\PROGRA~1\Disney\DISNEY~1\Toontown\INSTALL.LOG
Documentation & Support Launcher-->MsiExec.exe /X{B0DF58A2-40DF-4465-AA56-38623EC9938C}
EducateU-->MsiExec.exe /I{A683A2C0-821C-486F-858C-FA634DB5E864}
ESPNMotion-->C:\PROGRA~1\ESPNMO~1\UNWISE.EXE /u C:\PROGRA~1\ESPNMO~1\INSTALL.LOG
Gamevance-->C:\Program Files\Gamevance\gvun.exe
GemMaster Mystic-->"C:\Program Files\GemMaster\uninstallgemmaster.exe"
Google Desktop-->C:\Program Files\Google\Google Desktop Search\GoogleDesktopSetup.exe -uninstall
Google Earth-->MsiExec.exe /I{1D14373E-7970-4F2F-A467-ACA4F0EA21E3}
Google Toolbar for Internet Explorer-->MsiExec.exe /I{DBEA1034-5882-4A88-8033-81C4EF0CFA29}
Google Toolbar for Internet Explorer-->regsvr32 /u /s "c:\program files\google\googletoolbar2.dll"
Google Updater-->"C:\Program Files\Google\Google Updater\GoogleUpdater.exe" -uninstall
High Definition Audio Driver Package - KB835221-->C:\WINDOWS\$NtUninstallKB835221WXP$\spuninst\spuninst.exe
HijackThis 2.0.2-->"C:\DOCUME~1\John\LOCALS~1\Temp\ZGTemp\HijackThis.exe" /uninstall
Hotfix for Windows Internet Explorer 7 (KB947864)-->"C:\WINDOWS\ie7updates\KB947864-IE7\spuninst\spuninst.exe"
Hotfix for Windows Media Format 11 SDK (KB929399)-->"C:\WINDOWS\$NtUninstallKB929399$\spuninst\spuninst.exe"
Hotfix for Windows Media Player 10 (KB903157)-->"C:\WINDOWS\$NtUninstallKB903157$\spuninst\spuninst.exe"
Hotfix for Windows Media Player 11 (KB939683)-->"C:\WINDOWS\$NtUninstallKB939683$\spuninst\spuninst.exe"
Hotfix for Windows XP (KB952287)-->"C:\WINDOWS\$NtUninstallKB952287$\spuninst\spuninst.exe"
HP Extended Capabilities 6.1-->C:\Program Files\HP\Digital Imaging\ExtCapUninstall\hpzscr01.exe -datfile hpqhsc01.dat
HP Imaging Device Functions 6.1-->C:\Program Files\HP\Digital Imaging\DigitalImagingMonitor\hpzscr01.exe -datfile hpqbud01.dat
HP Photosmart Essential-->MsiExec.exe /X{EB21A812-671B-4D08-B974-2A347F0D8F70}
HP PSC & OfficeJet 6.1.A-->"C:\Program Files\HP\Digital Imaging\{E5A8DDAB-AE80-48C6-A75B-D0FAB83B299D}\setup\hpzscr01.exe" -datfile hposcr08.dat
HP Software Update-->MsiExec.exe /X{ECFDD6BD-E0C0-41CC-A171-E6D6AF4C0E93}
HP Solution Center and Imaging Support Tools 6.1-->C:\Program Files\HP\Digital Imaging\eSupport\hpzscr01.exe -datfile hpqbud05.dat
Intel(R) Matrix Storage Manager-->C:\WINDOWS\System32\Imsmudlg.exe
Intel(R) Quick Resume Technology Drivers-->C:\WINDOWS\System32\Elusetup.exe
Intel® Viiv™ Software-->MsiExec.exe /X{7EAB1D85-7BA3-47C1-BBF7-A0EBC241DB94}
iTunes-->MsiExec.exe /I{80FD852F-5AAC-4129-B931-06AAFFA43138}
Java(TM) 6 Update 11-->MsiExec.exe /X{26A24AE4-039D-4CA4-87B4-2F83216011FF}
McAfee SecurityCenter-->C:\Program Files\McAfee\MSC\mcuninst.exe
Microsoft .NET Framework 1.1 Hotfix (KB928366)-->"C:\WINDOWS\Microsoft.NET\Framework\v1.1.4322\Updates\hotfix.exe" "C:\WINDOWS\Microsoft.NET\Framework\v1.1.4322\Updates\M928366\M928366Uninstall.msp"
Microsoft .NET Framework 1.1-->msiexec.exe /X {CB2F7EDD-9D1F-43C1-90FC-4F52EAE172A1}
Microsoft .NET Framework 1.1-->MsiExec.exe /X{CB2F7EDD-9D1F-43C1-90FC-4F52EAE172A1}
Microsoft Compression Client Pack 1.0 for Windows XP-->"C:\WINDOWS\$NtUninstallMSCompPackV1$\spuninst\spuninst.exe"
Microsoft Internationalized Domain Names Mitigation APIs-->"C:\WINDOWS\$NtServicePackUninstallIDNMitigationAPIs$\spuninst\spuninst.exe"
Microsoft National Language Support Downlevel APIs-->"C:\WINDOWS\$NtServicePackUninstallNLSDownlevelMapping$\spuninst\spuninst.exe"
Microsoft Office XP Standard for Students and Teachers-->MsiExec.exe /I{913D0409-6000-11D3-8CFE-0050048383C9}
Microsoft Picture It! Photo Premium 9-->C:\WINDOWS\system32\msiexec.exe /i {DBA8B9E1-C6FF-4624-9598-73D3B41A0903}
Microsoft Plus! Digital Media Edition Installer-->MsiExec.exe /X{6E45BA47-383C-4C1E-8ED0-0D4845C293D7}
Microsoft Plus! Photo Story 2 LE-->MsiExec.exe /X{0EB5D9B7-8E6C-4A9E-B74F-16B7EE89A67B}
Microsoft User-Mode Driver Framework Feature Pack 1.0-->"C:\WINDOWS\$NtUninstallWudf01000$\spuninst\spuninst.exe"
Microsoft Works-->MsiExec.exe /I{6D52C408-B09A-4520-9B18-475B81D393F1}
Modem Helper-->RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{7F142D56-3326-11D5-B229-002078017FBF}\setup.exe" -l0x9 ControlPanel
MSXML 4.0 SP2 (KB927978)-->MsiExec.exe /I{37477865-A3F1-4772-AD43-AAFC6BCFF99F}
MSXML 4.0 SP2 (KB936181)-->MsiExec.exe /I{C04E32E0-0416-434D-AFB9-6969D703A9EF}
MSXML 4.0 SP2 (KB954430)-->MsiExec.exe /I{86493ADD-824D-4B8E-BD72-8C5DCDC52A71}
My Sirius Studio-->C:\Program Files\Sirius\MySiriusStudio\Uninstall.exe
NetWaiting-->RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{3F92ABBB-6BBF-11D5-B229-002078017FBF}\setup.exe" -l0x9 ControlPanelAnyText
NVIDIA Drivers-->C:\WINDOWS\system32\nvudisp.exe UninstallGUI
Otto-->"C:\Program Files\EnglishOtto\uninstallotto.exe"
QuickTime-->MsiExec.exe /I{8DC42D05-680B-41B0-8878-6C14D24602DB}
RealPlayer-->C:\Program Files\Common Files\Real\Update_OB\r1puninst.exe RealNetworks|RealPlayer|6.0
Rhapsody Player Engine-->MsiExec.exe /I{2DFF31F9-7893-4922-AF66-C9A1EB4EBB31}
Roxio DLA-->MsiExec.exe /I{1206EF92-2E83-4859-ACCB-2048C3CB7DA6}
Roxio MyDVD LE-->MsiExec.exe /I{21657574-BD54-48A2-9450-EB03B2C7FC29}
Roxio RecordNow Audio-->MsiExec.exe /I{AB708C9B-97C8-4AC9-899B-DBF226AC9382}
Roxio RecordNow Copy-->MsiExec.exe /I{B12665F4-4E93-4AB4-B7FC-37053B524629}
Roxio RecordNow Data-->MsiExec.exe /I{075473F5-846A-448B-BCB3-104AA1760205}
SearchAssist-->C:\DELL\SearchAssist\UninstSA.bat
Security Update for Windows Internet Explorer 7 (KB928090)-->"C:\WINDOWS\ie7updates\KB928090-IE7\spuninst\spuninst.exe"
Security Update for Windows Internet Explorer 7 (KB931768)-->"C:\WINDOWS\ie7updates\KB931768-IE7\spuninst\spuninst.exe"
Security Update for Windows Internet Explorer 7 (KB933566)-->"C:\WINDOWS\ie7updates\KB933566-IE7\spuninst\spuninst.exe"
Security Update for Windows Internet Explorer 7 (KB937143)-->"C:\WINDOWS\ie7updates\KB937143-IE7\spuninst\spuninst.exe"
Security Update for Windows Internet Explorer 7 (KB938127)-->"C:\WINDOWS\ie7updates\KB938127-IE7\spuninst\spuninst.exe"
Security Update for Windows Internet Explorer 7 (KB939653)-->"C:\WINDOWS\ie7updates\KB939653-IE7\spuninst\spuninst.exe"
Security Update for Windows Internet Explorer 7 (KB942615)-->"C:\WINDOWS\ie7updates\KB942615-IE7\spuninst\spuninst.exe"
Security Update for Windows Internet Explorer 7 (KB944533)-->"C:\WINDOWS\ie7updates\KB944533-IE7\spuninst\spuninst.exe"
Security Update for Windows Internet Explorer 7 (KB950759)-->"C:\WINDOWS\ie7updates\KB950759-IE7\spuninst\spuninst.exe"
Security Update for Windows Internet Explorer 7 (KB953838)-->"C:\WINDOWS\ie7updates\KB953838-IE7\spuninst\spuninst.exe"
Security Update for Windows Internet Explorer 7 (KB956390)-->"C:\WINDOWS\ie7updates\KB956390-IE7\spuninst\spuninst.exe"
Security Update for Windows Internet Explorer 7 (KB958215)-->"C:\WINDOWS\ie7updates\KB958215-IE7\spuninst\spuninst.exe"
Security Update for Windows Internet Explorer 7 (KB960714)-->"C:\WINDOWS\ie7updates\KB960714-IE7\spuninst\spuninst.exe"
Security Update for Windows Media Player (KB952069)-->"C:\WINDOWS\$NtUninstallKB952069_WM9$\spuninst\spuninst.exe"
Security Update for Windows Media Player 10 (KB917734)-->"C:\WINDOWS\$NtUninstallKB917734_WMP10$\spuninst\spuninst.exe"
Security Update for Windows Media Player 10 (KB936782)-->"C:\WINDOWS\$NtUninstallKB936782_WMP10$\spuninst\spuninst.exe"
Security Update for Windows Media Player 11 (KB936782)-->"C:\WINDOWS\$NtUninstallKB936782_WMP11$\spuninst\spuninst.exe"
Security Update for Windows Media Player 11 (KB954154)-->"C:\WINDOWS\$NtUninstallKB954154_WM11$\spuninst\spuninst.exe"
Security Update for Windows XP (KB938464)-->"C:\WINDOWS\$NtUninstallKB938464$\spuninst\spuninst.exe"
Security Update for Windows XP (KB941569)-->"C:\WINDOWS\$NtUninstallKB941569$\spuninst\spuninst.exe"
Security Update for Windows XP (KB946648)-->"C:\WINDOWS\$NtUninstallKB946648$\spuninst\spuninst.exe"
Security Update for Windows XP (KB950760)-->"C:\WINDOWS\$NtUninstallKB950760$\spuninst\spuninst.exe"
Security Update for Windows XP (KB950762)-->"C:\WINDOWS\$NtUninstallKB950762$\spuninst\spuninst.exe"
Security Update for Windows XP (KB950974)-->"C:\WINDOWS\$NtUninstallKB950974$\spuninst\spuninst.exe"
Security Update for Windows XP (KB951066)-->"C:\WINDOWS\$NtUninstallKB951066$\spuninst\spuninst.exe"
Security Update for Windows XP (KB951376)-->"C:\WINDOWS\$NtUninstallKB951376$\spuninst\spuninst.exe"
Security Update for Windows XP (KB951376-v2)-->"C:\WINDOWS\$NtUninstallKB951376-v2$\spuninst\spuninst.exe"
Security Update for Windows XP (KB951698)-->"C:\WINDOWS\$NtUninstallKB951698$\spuninst\spuninst.exe"
Security Update for Windows XP (KB951748)-->"C:\WINDOWS\$NtUninstallKB951748$\spuninst\spuninst.exe"
Security Update for Windows XP (KB952954)-->"C:\WINDOWS\$NtUninstallKB952954$\spuninst\spuninst.exe"
Security Update for Windows XP (KB953839)-->"C:\WINDOWS\$NtUninstallKB953839$\spuninst\spuninst.exe"
Security Update for Windows XP (KB954211)-->"C:\WINDOWS\$NtUninstallKB954211$\spuninst\spuninst.exe"
Security Update for Windows XP (KB954459)-->"C:\WINDOWS\$NtUninstallKB954459$\spuninst\spuninst.exe"
Security Update for Windows XP (KB954600)-->"C:\WINDOWS\$NtUninstallKB954600$\spuninst\spuninst.exe"
Security Update for Windows XP (KB955069)-->"C:\WINDOWS\$NtUninstallKB955069$\spuninst\spuninst.exe"
Security Update for Windows XP (KB956391)-->"C:\WINDOWS\$NtUninstallKB956391$\spuninst\spuninst.exe"
Security Update for Windows XP (KB956802)-->"C:\WINDOWS\$NtUninstallKB956802$\spuninst\spuninst.exe"
Security Update for Windows XP (KB956803)-->"C:\WINDOWS\$NtUninstallKB956803$\spuninst\spuninst.exe"
Security Update for Windows XP (KB956841)-->"C:\WINDOWS\$NtUninstallKB956841$\spuninst\spuninst.exe"
Security Update for Windows XP (KB957095)-->"C:\WINDOWS\$NtUninstallKB957095$\spuninst\spuninst.exe"
Security Update for Windows XP (KB957097)-->"C:\WINDOWS\$NtUninstallKB957097$\spuninst\spuninst.exe"
Security Update for Windows XP (KB958644)-->"C:\WINDOWS\$NtUninstallKB958644$\spuninst\spuninst.exe"
ServiceProvider-->RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{FB411FB3-0E96-4622-84AF-22551967D070}\setup.exe"
Sonic Activation Module-->MsiExec.exe /I{5B6BE547-21E2-49CA-B2E2-6A5F470593B1}
Sonic Encoders-->MsiExec.exe /I{9941F0AA-B903-4AF4-A055-83A9815CC011}
Sonic Update Manager-->MsiExec.exe /I{30465B6C-B53F-49A1-9EBA-A3F187AD502E}
Spybot - Search & Destroy-->"C:\Program Files\Spybot - Search & Destroy\unins000.exe"
Update for Windows Media Player 10 (KB913800)-->"C:\WINDOWS\$NtUninstallKB913800$\spuninst\spuninst.exe"
Update for Windows Media Player 10 (KB926251)-->"C:\WINDOWS\$NtUninstallKB926251$\spuninst\spuninst.exe"
Update for Windows XP (KB951072-v2)-->"C:\WINDOWS\$NtUninstallKB951072-v2$\spuninst\spuninst.exe"
Update for Windows XP (KB951978)-->"C:\WINDOWS\$NtUninstallKB951978$\spuninst\spuninst.exe"
Update for Windows XP (KB955839)-->"C:\WINDOWS\$NtUninstallKB955839$\spuninst\spuninst.exe"
Update Rollup 2 for Windows XP Media Center Edition 2005-->C:\WINDOWS\$NtUninstallKB900325$\spuninst\spuninst.exe
URL Assistant-->regsvr32 /u /s "C:\Program Files\BAE\BAE.dll"
Viewpoint Media Player-->C:\Program Files\Viewpoint\Viewpoint Experience Technology\mtsAxInstaller.exe /u
W Photo Studio-->MsiExec.exe /X{C2B676E6-FA49-48B9-A616-5FC5DD488006}
Windows Media Format 11 runtime-->"C:\Program Files\Windows Media Player\wmsetsdk.exe" /UninstallAll
Windows Media Format 11 runtime-->"C:\WINDOWS\$NtUninstallWMFDist11$\spuninst\spuninst.exe"
Windows Media Player 10 Hotfix [See EmeraldQFE2 for more information]-->C:\WINDOWS\$NtUninstallEmeraldQFE2$\spuninst\spuninst.exe
Windows Media Player 10-->MsiExec.exe /I{33BB4982-DC52-4886-A03B-F4C5C80BEE89}
Windows Media Player 11-->"C:\Program Files\Windows Media Player\Setup_wm.exe" /Uninstall
Windows Media Player 11-->"C:\WINDOWS\$NtUninstallwmp11$\spuninst\spuninst.exe"
Windows XP Media Center Edition 2005 KB908246-->"C:\WINDOWS\$NtUninstallKB908246$\spuninst\spuninst.exe"
Windows XP Media Center Edition 2005 KB925766-->"C:\WINDOWS\$NtUninstallKB925766$\spuninst\spuninst.exe"
Windows XP Service Pack 3-->"C:\WINDOWS\$NtServicePackUninstall$\spuninst\spuninst.exe"
ZipGenius 6 (6.0.3.1150)-->"C:\Program Files\ZipGenius 6\unins000.exe"
======Security center information======
AV: McAfee VirusScan
FW: McAfee Personal Firewall
System event log
Computer Name: JJA
Event Code: 7035
Message: The Pml Driver HPZ12 service was successfully sent a start control.
Record Number: 135424
Source Name: Service Control Manager
Time Written: 20081214095556.000000-300
Event Type: information
User: JJA\John
Computer Name: JJA
Event Code: 7036
Message: The Pml Driver HPZ12 service entered the running state.
Record Number: 135423
Source Name: Service Control Manager
Time Written: 20081214095556.000000-300
Event Type: information
User:
Computer Name: JJA
Event Code: 7036
Message: The Pml Driver HPZ12 service entered the stopped state.
Record Number: 135422
Source Name: Service Control Manager
Time Written: 20081214095356.000000-300
Event Type: information
User:
Computer Name: JJA
Event Code: 7035
Message: The Pml Driver HPZ12 service was successfully sent a start control.
Record Number: 135421
Source Name: Service Control Manager
Time Written: 20081214095356.000000-300
Event Type: information
User: JJA\John
Computer Name: JJA
Event Code: 7036
Message: The Pml Driver HPZ12 service entered the running state.
Record Number: 135420
Source Name: Service Control Manager
Time Written: 20081214095356.000000-300
Event Type: information
User:
Application event log
Computer Name: JJA
Event Code: 0
Message:
Record Number: 3878
Source Name: mcmispupdmgr
Time Written: 20080221020051.000000-300
Event Type: information
User:
Computer Name: JJA
Event Code: 0
Message:
Record Number: 3877
Source Name: mcmispupdmgr
Time Written: 20080221020037.000000-300
Event Type: information
User:
Computer Name: JJA
Event Code: 0
Message:
Record Number: 3876
Source Name: mcmispupdmgr
Time Written: 20080221020037.000000-300
Event Type: information
User:
Computer Name: JJA
Event Code: 0
Message:
Record Number: 3875
Source Name: mcmispupdmgr
Time Written: 20080220215152.000000-300
Event Type: information
User:
Computer Name: JJA
Event Code: 0
Message:
Record Number: 3874
Source Name: mcmispupdmgr
Time Written: 20080220215130.000000-300
Event Type: information
User:
======Environment variables======
"ComSpec"=%SystemRoot%\system32\cmd.exe
"Path"=C:\WINDOWS\system32;%SystemRoot%\system32;%SystemRoot%;%SystemRoot%\System32\Wbem;C:\Program Files\Intel\DMIX;C:\Program Files\Common Files\Roxio Shared\DLLShared\;C:\Program Files\ZipGenius 6\;C:\Program Files\QuickTime\QTSystem\
"windir"=%SystemRoot%
"FP_NO_HOST_CHECK"=NO
"OS"=Windows_NT
"PROCESSOR_ARCHITECTURE"=x86
"PROCESSOR_LEVEL"=6
"PROCESSOR_IDENTIFIER"=x86 Family 6 Model 15 Stepping 6, GenuineIntel
"PROCESSOR_REVISION"=0f06
"NUMBER_OF_PROCESSORS"=2
"PATHEXT"=.COM;.EXE;.BAT;.CMD;.VBS;.VBE;.JS;.JSE;.WSF;.WSH
"TEMP"=%SystemRoot%\TEMP
"TMP"=%SystemRoot%\TEMP
"SonicCentral"=C:\Program Files\Common Files\Sonic Shared\Sonic Central\
"CLASSPATH"=.;C:\Program Files\Java\jre6\lib\ext\QTJava.zip
"QTJAVA"=C:\Program Files\Java\jre6\lib\ext\QTJava.zip
-----------------EOF-----------------
Step 1
Disable Teatimer
First step: Right-click the Spybot Icon in the System Tray (looks like a blue/white calendar with a padlock symbol)
If you have the new version 1.5, Click once on Resident Protection, then Right click the Spybot icon again and make sure Resident Protection is now Unchecked. The Spybot icon in the System tray should now be now colorless.
If you have Version 1.4, Click on Exit Spybot S&D Resident Second step, For Either Version : Open Spybot S&D
Click Mode, choose Advanced Mode
Go To the bottom of the Vertical Panel on the Left, Click Tools
then, also in left panel, click Resident shows a red/white shield.
If your firewall raises a question, say OK
In the Resident protection status frame, Uncheck the box labeled Resident "Tea-Timer"(Protection of over-all system settings) active
OK any prompts.
Use File, Exit to terminate Spybot
Reboot your machine for the changes to take effect.
----------------------------------------------------------- -----------------------------------------------------------
Step 2
Fix With HJT
Close all other windows and then start HiJack This
Click Do A System Scan Only
When it has finished scanning put a check next to the following lines IF still present
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://my.myway.com/
O2 - BHO: Gamevance Text - {7370F91F-6994-4595-9949-601FA2261C8D} - C:\Program Files\Gamevance\gvtl.dll
O4 - HKLM\..\Run: C:\PROGRA~1\COMMON~1\INSTAL~1\UPDATE~1\ISUSPM.exe -startup
O4 - HKLM\..\Run: "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start
O4 - HKLM\..\Run: [Gamevance] C:\Program Files\Gamevance\gamevance32.exe
- Close ALL open windows (especially Internet Explorer!)-
Now click Fix checked
Click yes to any prompts
Close HijackThis
----------------------------------------------------------- -----------------------------------------------------------
[i]Step 3
Malwarebytes' Anti-Malware
Please download Malwarebytes' Anti-Malware (http://www.download.com/Malwarebytes-Anti-Malware/3000-8022_4-10804572.html?part=dl-10804572&subj=dl&tag=button) to your desktop.
Double-click mbam-setup.exe and follow the prompts to install the program.
At the end, be sure a checkmark is placed next to
Update Malwarebytes' Anti-Malware
and Launch Malwarebytes' Anti-Malware
then click Finish.
If an update is found, it will download and install the latest version.
Once the program has loaded, select Perform full scan, then click Scan.
When the scan is complete, click OK, then Show Results to view the results.
Be sure that everything is checked, and click Remove Selected.
When completed, a log will open in Notepad. please copy and paste the log into your next reply
If requested, please reboot
If you accidently close it, the log file is saved here and will be named like this:
C:\Documents and Settings\Username\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs\mbam-log-date (time).txt
----------------------------------------------------------- -----------------------------------------------------------
[i]Step 4
Your Adobe Acrobat Reader is out of date. Older versions have vulnerabilities that malware can use to infect your system.
Adobe Reader is a large program and uses unnecessary space.
If you prefer a smaller program you can get Foxit 3.0 from http://www.foxitsoftware.com/pdf/rd_intro.php << Recommended
There is a newer version of Adobe Acrobat Reader available.
Please go to this link Adobe Acrobat Reader Download Link (http://www.adobe.com/products/acrobat/readstep2.html)
Click Download
On the right Untick Adobe Phototshop Album Starter Edition if you do not wish to include this in the installation.
Click the Continue button
Click Run, and click Run again
Next click the Install Now button and follow the on screen prompts
When the installation is complete go to Add/Remove Programs and uninstall all previous versions.
Adobe Reader 8.1.3
----------------------------------------------------------- -----------------------------------------------------------
Step 5
Logs/Information to Post in Reply
Please post the following logs/Information in your reply
MalwareBytes Log
How are things running now ?
john06704
2008-12-21, 20:41
Here is the log. There were a few files that had to be removed. After I restarted, I ran it again and that log is listed after this one. It showed no infections. I am hoping that did the trick! I also took your suggestion and removed Adobe and added Foxit. I will monitor usage over the next day or so and let you know if the problem continues. Any other suggestions after viewing the logs?? Thanks again for your help... :bigthumb:
Malwarebytes' Anti-Malware 1.31
Database version: 1528
Windows 5.1.2600 Service Pack 3
12/21/2008 12:44:17 PM
mbam-log-2008-12-21 (12-44-17).txt
Scan type: Full Scan (C:\|)
Objects scanned: 126826
Time elapsed: 45 minute(s), 2 second(s)
Memory Processes Infected: 0
Memory Modules Infected: 1
Registry Keys Infected: 26
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 1
Files Infected: 19
Memory Processes Infected:
(No malicious items detected)
Memory Modules Infected:
C:\Program Files\Gamevance\gamevancelib32.dll (Adware.Gamevance) -> Delete on reboot.
Registry Keys Infected:
HKEY_CLASSES_ROOT\gamevance.linker (Adware.BHO) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\gamevance.linker.1 (Adware.BHO) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{7370f91f-6994-4595-9949-601fa2261c8d} (Adware.BHO) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{2d2bee6e-3c9a-4d58-b9ec-458edb28d0f6} (Rogue.DriveCleaner) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{07b18ea9-a523-4961-b6bb-170de4475cca} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{07b18eab-a523-4961-b6bb-170de4475cca} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{25560540-9571-4d7b-9389-0f166788785a} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{3dc201fb-e9c9-499c-a11f-23c360d7c3f8} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{63d0ed2c-b45b-4458-8b3b-60c69bbbd83c} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{9ff05104-b030-46fc-94b8-81276e4e27df} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{00a6faf1-072e-44cf-8957-5838f569a31d} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{1d4db7d2-6ec9-47a3-bd87-1e41684e07bb} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{25560540-9571-4d7b-9389-0f166788785a} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{3dc201fb-e9c9-499c-a11f-23c360d7c3f8} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{63d0ed2c-b45b-4458-8b3b-60c69bbbd83c} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{98d9753d-d73b-42d5-8c85-4469cda897ab} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{9ff05104-b030-46fc-94b8-81276e4e27df} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{59c7fc09-1c83-4648-b3e6-003d2bbc7481} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{68af847f-6e91-45dd-9b68-d6a12c30e5d7} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{9170b96c-28d4-4626-8358-27e6caeef907} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{d1a71fa0-ff48-48dd-9b6d-7a13a3e42127} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{ddb1968e-ead6-40fd-8dae-ff14757f60c7} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{f138d901-86f0-4383-99b6-9cdd406036da} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\gamevance (Adware.Gamevance) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Low Rights\RunDll32Policy\f3ScrCtr.dll (Adware.MyWay) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Multimedia\WMPlayer\Schemes\f3pss (Adware.MyWebSearch) -> Quarantined and deleted successfully.
Registry Values Infected:
(No malicious items detected)
Registry Data Items Infected:
(No malicious items detected)
Folders Infected:
C:\Program Files\Gamevance (Adware.Gamevance) -> Delete on reboot.
Files Infected:
C:\System Volume Information\_restore{129201FA-B0AC-49B3-96B2-DEB8B91E727B}\RP710\A0029541.EXE (Adware.MyWebSearch) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{129201FA-B0AC-49B3-96B2-DEB8B91E727B}\RP710\A0029555.scr (Adware.MyWebSearch) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{129201FA-B0AC-49B3-96B2-DEB8B91E727B}\RP710\A0029558.DLL (Adware.MyWebSearch) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{129201FA-B0AC-49B3-96B2-DEB8B91E727B}\RP710\A0029562.DLL (Adware.MyWebSearch) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{129201FA-B0AC-49B3-96B2-DEB8B91E727B}\RP710\A0029563.DLL (Adware.MyWebSearch) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{129201FA-B0AC-49B3-96B2-DEB8B91E727B}\RP710\A0029565.DLL (Adware.MyWebSearch) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{129201FA-B0AC-49B3-96B2-DEB8B91E727B}\RP710\A0029568.SCR (Adware.MyWebSearch) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{129201FA-B0AC-49B3-96B2-DEB8B91E727B}\RP710\A0029570.DLL (Adware.MyWebSearch) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{129201FA-B0AC-49B3-96B2-DEB8B91E727B}\RP710\A0029571.EXE (Adware.MyWebSearch) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{129201FA-B0AC-49B3-96B2-DEB8B91E727B}\RP710\A0029572.DLL (Adware.MyWebSearch) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{129201FA-B0AC-49B3-96B2-DEB8B91E727B}\RP710\A0029575.DLL (Adware.MyWebSearch) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{129201FA-B0AC-49B3-96B2-DEB8B91E727B}\RP710\A0029576.EXE (Adware.MyWebSearch) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{129201FA-B0AC-49B3-96B2-DEB8B91E727B}\RP710\A0029580.EXE (Adware.MyWebSearch) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{129201FA-B0AC-49B3-96B2-DEB8B91E727B}\RP710\A0029542.DLL (Adware.MyWebSearch) -> Quarantined and deleted successfully.
C:\Program Files\Gamevance\ars.cfg (Adware.Gamevance) -> Quarantined and deleted successfully.
C:\Program Files\Gamevance\gamevance32.exe (Adware.Gamevance) -> Quarantined and deleted successfully.
C:\Program Files\Gamevance\gamevancelib32.dll (Adware.Gamevance) -> Delete on reboot.
C:\Program Files\Gamevance\gvun.exe (Adware.Gamevance) -> Quarantined and deleted successfully.
C:\Program Files\Gamevance\icon.ico (Adware.Gamevance) -> Quarantined and deleted successfully.
Malwarebytes' Anti-Malware 1.31
Database version: 1528
Windows 5.1.2600 Service Pack 3
12/21/2008 2:23:22 PM
mbam-log-2008-12-21 (14-23-22).txt
Scan type: Full Scan (C:\|)
Objects scanned: 112606
Time elapsed: 37 minute(s), 29 second(s)
Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0
Memory Processes Infected:
(No malicious items detected)
Memory Modules Infected:
(No malicious items detected)
Registry Keys Infected:
(No malicious items detected)
Registry Values Infected:
(No malicious items detected)
Registry Data Items Infected:
(No malicious items detected)
Folders Infected:
(No malicious items detected)
Files Infected:
(No malicious items detected)
Let's have a last scan to make sure we got everything.
Kaspersky Online Scanner .
Your Antivirus and/or Antispyware may give a warning during the scan. This is perfectly normal
NOTE:- This scan is best done from IE (Internet Explorer)
NOTE:- Vista users should start IE by Start(Vista Orb) >> Internet Explorer >> Right-Click Run As Admin
Go Here http://www.kaspersky.com/kos/eng/partner/default/kavwebscan.html
Read the Requirements and limitations before you click Accept.
Once the database has downloaded, click My Computer in the left pane
Now go and put the kettle on !
When the scan has completed, click Save Report As...
Enter a name for the file in the Filename: text box and then click the down arrow to the right of Save as type: and select text file (*.txt)
Click Save - by default the file will be saved to your Desktop, but you can change this if you wish.
**Note**
To optimize scanning time and produce a more sensible report for review: Close any open programs.
Turn off the real-time scanner of all antivirus or antispyware programs while performing the online scan.
Note for Internet Explorer 7 users: If at any time you have trouble viewing the accept button of the license, click on the Zoom tool located at the bottom right of the IE window and set the zoom to 75%. Once the license is accepted, reset to 100%.
john06704
2008-12-23, 00:33
Looks like I have a few more files to clean up:
KASPERSKY ONLINE SCANNER 7 REPORT
Monday, December 22, 2008
Operating System: Microsoft Windows XP Professional Service Pack 3 (build 2600)
Kaspersky Online Scanner 7 version: 7.0.25.0
Program database last update: Monday, December 22, 2008 19:56:48
Records in database: 1501570
--------------------------------------------------------------------------------
Scan settings:
Scan using the following database: extended
Scan archives: yes
Scan mail databases: yes
Scan area - My Computer:
A:\
C:\
D:\
E:\
G:\
H:\
I:\
J:\
Scan statistics:
Files scanned: 73433
Threat name: 2
Infected objects: 4
Suspicious objects: 0
Duration of the scan: 01:04:37
File name / Threat name / Threats count
C:\Documents and Settings\John\Application Data\Sun\Java\Deployment\cache\6.0\34\63206922-4affa2ad Infected: Exploit.Java.Gimsh.b 1
C:\Documents and Settings\John\Application Data\Sun\Java\Deployment\cache\6.0\9\46b81009-20b9b9e2 Infected: Exploit.Java.Gimsh.a 1
C:\Documents and Settings\John\Application Data\Sun\Java\Deployment\cache\javapi\v1.0\jar\jvmimpro.jar-5286af48-77337d38.zip Infected: Exploit.Java.Gimsh.a 1
C:\Documents and Settings\John\Application Data\Sun\Java\Deployment\cache\javapi\v1.0\jar\jvmimpro.jar-b825669-55b805d2.zip Infected: Exploit.Java.Gimsh.b 1
The selected area was scanned.
Looking good, just a few leftovers :)
OTMoveIt
Please download OTMoveIt3 by OldTimer (http://oldtimer.geekstogo.com/OTMoveIt3.exe) and save it to your desktop
Double-click OTMoveIt3.exe to run it.
Copy the lines in the codebox below. ( Make sure you include :Processes )
:Processes
:Files
C:\Documents and Settings\John\Application Data\Sun\Java\Deployment\cache\6.0\34\63206922-4affa2ad
C:\Documents and Settings\John\Application Data\Sun\Java\Deployment\cache\6.0\9\46b81009-20b9b9e2
C:\Documents and Settings\John\Application Data\Sun\Java\Deployment\cache\javapi\v1.0\jar\jvmimpro.jar-5286af48-77337d38.zip
C:\Documents and Settings\John\Application Data\Sun\Java\Deployment\cache\javapi\v1.0\jar\jvmimpro.jar-b825669-55b805d2.zip
Return to OTMoveIt3, right click in the Paste List of Files/Folders to Move window (under the yellow bar) and choose Paste.
- Close ALL open windows (especially Internet Explorer!)-
Click the red Moveit! button.
Copy everything in the Results window (under the green bar), and paste it in your next reply.
Close OTMoveIt3
If a file or folder cannot be moved immediately you may be asked to reboot the machine to finish the move process. If you are asked to reboot the machine choose Yes.
Please post the OTMI log along with a final HJT log in your reply
john06704
2008-12-23, 13:44
Here are both logs:
========== PROCESSES ==========
========== FILES ==========
C:\Documents and Settings\John\Application Data\Sun\Java\Deployment\cache\6.0\34\63206922-4affa2ad moved successfully.
C:\Documents and Settings\John\Application Data\Sun\Java\Deployment\cache\6.0\9\46b81009-20b9b9e2 moved successfully.
C:\Documents and Settings\John\Application Data\Sun\Java\Deployment\cache\javapi\v1.0\jar\jvmimpro.jar-5286af48-77337d38.zip moved successfully.
C:\Documents and Settings\John\Application Data\Sun\Java\Deployment\cache\javapi\v1.0\jar\jvmimpro.jar-b825669-55b805d2.zip moved successfully.
OTMoveIt3 by OldTimer - Version 1.0.7.2 log created on 12232008_074044
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 7:42:32 AM, on 12/23/2008
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16762)
Boot mode: Normal
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\ehome\ehtray.exe
C:\WINDOWS\stsystra.exe
C:\Program Files\Intel\Intel Matrix Storage Manager\Iaanotif.exe
C:\Program Files\Dell\Media Experience\DMXLauncher.exe
C:\WINDOWS\System32\DLA\DLACTRLW.EXE
C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe
C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
C:\Program Files\McAfee.com\Agent\mcagent.exe
C:\Program Files\Comcast\Desktop Doctor\bin\sprtcmd.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\Program Files\Dell Support\DSAgnt.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
C:\Program Files\Digital Line Detect\DLG.exe
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\Program Files\HP\Digital Imaging\bin\hpqSTE08.exe
C:\WINDOWS\eHome\ehRecvr.exe
C:\WINDOWS\eHome\ehSched.exe
C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
C:\Program Files\Intel\Intel Matrix Storage Manager\Iaantmon.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe
c:\program files\common files\mcafee\mna\mcnasvc.exe
c:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exe
C:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\McAfee\MPF\MPFSrv.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Intel\IntelDH\Intel(R) Quick Resume Technology Drivers\Elservice.exe
C:\WINDOWS\system32\dllhost.exe
C:\WINDOWS\eHome\ehmsas.exe
C:\PROGRA~1\McAfee\VIRUSS~1\mcsysmon.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
C:\Program Files\trend micro\HijackThis\HijackThis.exe
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = www.google.com/ig/dell?hl=en&client=dell-usuk-rel&channel=us&ibd=5061122
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://www.comcast.net/toolbar2.0/search/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.comcast.net/
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://www.comcast.net/toolbar2.0/search/
R1 - HKLM\Software\Microsoft\Internet Explorer\Search,Default_Page_URL = www.google.com/ig/dell?hl=en&client=dell-usuk-rel&channel=us&ibd=5061122
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Windows Internet Explorer provided by Comcast
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
O2 - BHO: (no name) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - (no file)
O2 - BHO: AskBar BHO - {201f27d4-3704-41d6-89c1-aa35e39143ed} - C:\Program Files\AskBarDis\bar\bin\askBar.dll
O2 - BHO: RealPlayer Download and Record Plugin for Internet Explorer - {3049C3E9-B461-4BC5-8870-4C09146192CA} - C:\Program Files\Real\RealPlayer\rpbrowserrecordplugin.dll
O2 - BHO: Comcast Toolbar - {4E7BD74F-2B8D-469E-93BE-BE2DF4D9AE29} - C:\PROGRA~1\COMCAS~3\COMCAS~1.DLL
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\System32\DLA\DLASHX_W.DLL
O2 - BHO: (no name) - {7370F91F-6994-4595-9949-601FA2261C8D} - (no file)
O2 - BHO: Java(tm) Plug-In SSV Helper - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre6\bin\ssv.dll
O2 - BHO: scriptproxy - {7DB2D5A0-7241-4E79-B68D-6309F01C5231} - C:\Program Files\McAfee\VirusScan\scriptsn.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar2.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\4.1.805.4472\swg.dll
O2 - BHO: Browser Address Error Redirector - {CA6319C0-31B7-401E-A518-A07C3DB8F777} - C:\Program Files\BAE\BAE.dll
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll
O3 - Toolbar: Comcast Toolbar - {4E7BD74F-2B8D-469E-93BE-BE2DF4D9AE29} - C:\PROGRA~1\COMCAS~3\COMCAS~1.DLL
O3 - Toolbar: Ask Toolbar - {3041d03e-fd4b-44e0-b742-2d9b88305f98} - C:\Program Files\AskBarDis\bar\bin\askBar.dll
O4 - HKLM\..\Run: [ehTray] C:\WINDOWS\ehome\ehtray.exe
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [SigmatelSysTrayApp] stsystra.exe
O4 - HKLM\..\Run: [IAAnotif] C:\Program Files\Intel\Intel Matrix Storage Manager\Iaanotif.exe
O4 - HKLM\..\Run: [DMXLauncher] C:\Program Files\Dell\Media Experience\DMXLauncher.exe
O4 - HKLM\..\Run: [DLA] C:\WINDOWS\System32\DLA\DLACTRLW.EXE
O4 - HKLM\..\Run: [Google Desktop Search] "C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe" /startup
O4 - HKLM\..\Run: [Microsoft Works Update Detection] C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe
O4 - HKLM\..\Run: [MBkLogOnHook] C:\Program Files\McAfee\MBK\LogOnHook.exe
O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
O4 - HKLM\..\Run: [mcagent_exe] C:\Program Files\McAfee.com\Agent\mcagent.exe /runkey
O4 - HKLM\..\Run: [ddoctorv2] "C:\Program Files\Comcast\Desktop Doctor\bin\sprtcmd.exe" /P ddoctorv2
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKCU\..\Run: [DellSupport] "C:\Program Files\Dell Support\DSAgnt.exe" /startup
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
O4 - Global Startup: Digital Line Detect.lnk = ?
O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O8 - Extra context menu item: &Search - ?p=ZKxdm021NVUS
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MI1933~1\Office10\EXCEL.EXE/3000
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O15 - Trusted Zone: http://*.mcafee.com
O16 - DPF: {215B8138-A3CF-44C5-803F-8226143CFC0A} (Trend Micro ActiveX Scan Agent 6.6) - http://housecall65.trendmicro.com/housecall/applet/html/native/x86/win32/activex/hcImpl.cab
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1229550590718
O16 - DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} (Java Runtime Environment 1.6.0) - http://dl8-cdn-01.sun.com/s/ESD5/JSCDL/jre/6u11-b90/jinstall-6u11-windows-i586-jc.cab?e=1229479399207&h=8003c0d88c79562c47e691c71c3a6ff1/&filename=jinstall-6u11-windows-i586-jc.cab
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/get/shockwave/cabs/flash/swflash.cab
O20 - AppInit_DLLs: C:\PROGRA~1\Google\GOOGLE~1\GOEC62~1.DLL
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: Intel(R) Quick Resume technology (ELService) - Intel Corporation - C:\Program Files\Intel\IntelDH\Intel(R) Quick Resume Technology Drivers\Elservice.exe
O23 - Service: Google Desktop Manager 5.7.802.22438 (GoogleDesktopManager-022208-143751) - Google - C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: Intel(R) Matrix Storage Event Monitor (IAANTMON) - Intel Corporation - C:\Program Files\Intel\Intel Matrix Storage Manager\Iaantmon.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: McAfee Services (mcmscsvc) - McAfee, Inc. - C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe
O23 - Service: McAfee Network Agent (McNASvc) - McAfee, Inc. - c:\program files\common files\mcafee\mna\mcnasvc.exe
O23 - Service: McAfee Scanner (McODS) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcods.exe
O23 - Service: McAfee Proxy Service (McProxy) - McAfee, Inc. - c:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exe
O23 - Service: McAfee Real-time Scanner (McShield) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe
O23 - Service: McAfee SystemGuards (McSysmon) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcsysmon.exe
O23 - Service: McAfee Personal Firewall Service (MpfService) - McAfee, Inc. - C:\Program Files\McAfee\MPF\MPFSrv.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
O23 - Service: SupportSoft Sprocket Service (ddoctorv2) (sprtsvc_ddoctorv2) - SupportSoft, Inc. - C:\Program Files\Comcast\Desktop Doctor\bin\sprtsvc.exe
--
End of file - 11685 bytes
Disable Teatimer
First step: Right-click the Spybot Icon in the System Tray (looks like a blue/white calendar with a padlock symbol)
If you have the new version 1.5, Click once on Resident Protection, then Right click the Spybot icon again and make sure Resident Protection is now Unchecked. The Spybot icon in the System tray should now be now colorless.
If you have Version 1.4, Click on Exit Spybot S&D Resident Second step, For Either Version : Open Spybot S&D
Click Mode, choose Advanced Mode
Go To the bottom of the Vertical Panel on the Left, Click Tools
then, also in left panel, click Resident shows a red/white shield.
If your firewall raises a question, say OK
In the Resident protection status frame, Uncheck the box labeled Resident "Tea-Timer"(Protection of over-all system settings) active
OK any prompts.
Use File, Exit to terminate Spybot
Reboot your machine for the changes to take effect.
Fix With HJT
Close all other windows and then start HiJack This
Click Do A System Scan Only
When it has finished scanning put a check next to the following lines IF still present
O2 - BHO: (no name) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - (no file)
O2 - BHO: (no name) - {7370F91F-6994-4595-9949-601FA2261C8D} - (no file)
O8 - Extra context menu item: &Search - ?p=ZKxdm021NVUS
- Close ALL open windows (especially Internet Explorer!)-
Now click Fix checked
Click yes to any prompts
Close HijackThis
Enable Teatimer
RIGHT click Link >>> HERE <<< Link (http://downloads.subratam.org/ResetTeaTimer.bat) and select "save as" and save it to your desktop
Double click ResetTeaTimer.bat
Open Spybot S&D
Click Mode, check Advanced Mode
Go To Left Panel, Click Tools, then also in left panel, click Resident
If your firewall raises a question, say OK
check the box labeled Resident Tea-Timer and OK any prompts.
Use File, Exit to terminate Spybot
Reboot your machine for the changes to take effect.
You can now delete ResetTeaTimer.bat
----------------------------------------------------------- -----------------------------------------------------------
Congratulations your logs look clean :)
Let's see if I can help you keep it that way
First lets tidy up
Please delete RSIT.exe and C:\RSIT (entire folder)
You can also delete any logs we have produced, and empty your Recycle bin.
Open OTMoveIt Click Cleanup,
When a box pops up click YES.
Set correct settings for files that should be hidden in Windows XP
Click Start > My Computer > Tools menu (at top of page) > Folder Options > View tab.
Under "Hidden files and folders" if necessary select Do not show hidden files and folders.
If unchecked please checkHide protected operating system files (Recommended)
If necessary check "Display content of system folders"
If necessary Uncheck Hide file extensions for known file types. << This helps identify rogue files
Click OK
Reset System Restore.
Now you should disable System restore to purge any infected files and then re-enable it,
On the Desktop, right-click My Computer.
Click Properties.
Click the System Restore tab.
Check Turn off System Restore.
Click Apply, and then click OK.
Restart your computer
Turn ON System Restore
On the Desktop, right-click My Computer.
Click Properties.
Click the System Restore tab.
Un-Check Turn off System Restore.
Click Apply, and then click OK.
----------------------------------------------------------- -----------------------------------------------------------
The following is some info to help you stay safe and clean.
You may already have some of the following programs, but I include the full list for the benefit of all the other people who will be reading this thread in the future.
( Vista users must ensure that any programs are Vista compatible BEFORE installing )
Online Scanners
I would recommend a scan at one or more of the following sites at least once a month.
http://www.pandasecurity.com/activescan
http://www.kaspersky.com/kos/eng/partner/71706/kavwebscan.html
!!! Make sure that all your programs are updated !!!
Secunia Software Inspector does all the work for you, .... see HERE (http://secunia.com/software_inspector/) for details
AntiSpyware
AntiSpyware is not the same thing as Antivirus.
Different AntiSpyware programs detect different things, so in this case it is recommended that you have more than one.
You should only have one running all the time, the other/s should be used "on demand" on a regular basis.
Most of the programs in this list have a free (for Home Users ) and paid versions,
it is worth paying for one and having "realtime" protection, unless you intend to do a manual scan often.
Spybot - Search & Destroy (http://www.safer-networking.org/) <<< A must have program It includes host protection and registry protection A hosts file is a bit like a phone book, it points to the actual numeric address (i.e. the IP address) from the human friendly name of a website. This feature can be used to block malicious websites
MalwareBytes Anti-malware (http://www.malwarebytes.org/mbam.php) <<< A New and effective program
a-squared Free (http://www.emsisoft.com/en/software/free/) <<< A good "realtime" or "on demand" scanner
superantispyware (http://www.superantispyware.com/) <<< A good "realtime" or "on demand" scanner
Prevention
These programs don't detect malware, they help stop it getting on your machine in the first place.
Each does a different job, so you can have more than one
Winpatrol (http://www.winpatrol.com) An excellent startup manager and then some !! Notifies you if programs are added to startup Allows delayed startup A must have addition
SpywareBlaster 4.0 (http://www.javacoolsoftware.com/spywareblaster.html) SpywareBlaster sets killbits in the registry to prevent known malicious activex controls from installing themselves on your computer.
SpywareGuard 2.2 (http://www.javacoolsoftware.com/spywareguard.html) SpywareGuard provides real-time protection against spyware. Not required if you have other "realtime" antispyware or Winpatrol
ZonedOut (http://www.funkytoad.com/index.php?option=com_content&view=article&id=15&Itemid=33) Formerly known as IE-SPYAD, adds a long list of sites and domains associated with known advertisers and marketers to the Restricted sites zone of Internet Explorer.
MVPS HOSTS (http://www.mvps.org/winhelp2002/hosts.zip) This little program packs a powerful punch as it blocks ads, banners, 3rd party Cookies, 3rd party page counters, web bugs, and many hijackers. For information on how to download and install, please read this tutorial (http://www.mvps.org/winhelp2002/hosts.htm) by WinHelp2002. Not required if you are using other host file protections
Internet Browsers
Microsoft has worked hard to make IE.7 a more secure browser, unfortunately whilst it is still the leading browser of choice it will always be under attack from the bad guys.
Using a different web browser can help stop malware getting on your machine.
Make your Internet Explorer more secure - This can be done by following these simple instructions:
From within Internet Explorer click on the Tools menu and then click on Options.
Click once on the Security tab
Click once on the Internet icon so it becomes highlighted.
Click once on the Custom Level button.
Change the Download signed ActiveX controls to Prompt
Change the Download unsigned ActiveX controls to Disable
Change the Initialise and script ActiveX controls not marked as safe to Disable
Change the Installation of desktop items to Prompt
Change the Launching programs and files in an IFRAME to Prompt
Change the Navigate sub-frames across different domains to Prompt
When all these settings have been made, click on the OK button.
If it prompts you as to whether or not you want to save the settings, press the Yes button.
Next press the Apply button and then the OK to exit the Internet Properties page.
If you are still using IE6 then either update, or get one of the following.
FireFox (http://www.mozilla.com/en-US/firefox/) With many addons available that make customization easy this is a very popular choice NoScript and AdBlockPlus addons are essential
Opera (http://www.opera.com/) Another popular alternative
Netscape (http://browser.netscape.com/addons) Another popular alternative Also has Addons available
Cleaning Temporary Internet Files and Tracking Cookies
Temporary Internet Files are mainly the files that are downloaded when you open a web page.
Unfortunately, if the site you visit is of a dubious nature or has been hacked, they can also be an entry point for malware.
It is a good idea to empty the Temporary Internet Files folder on a regular basis.
Tracking Cookies are files that websites use to monitor which sites you visit and how often.
A lot of Antispyware scanners pick up these tracking cookies and flag them as unwanted.
CAUTION :- If you delete all your cookies you will lose any autologin information for sites that you visit, and will need your passwords
Both of these can be cleaned manually, but a quicker option is to use a program
ATF Cleaner (http://www.atribune.org/index.php?option=com_content&task=view&id=25&Itemid=25) Free and very simple to use
CCleaner (http://www.ccleaner.com/) Free and very flexible, you can chose which cookies to keep
Also PLEASE read this article.....So How Did I Get Infected In The First Place (http://forum.malwareremoval.com/viewtopic.php?t=4959)
The last and most important thing I can tell you is UPDATE.
If you don't update your security programs (Antivirus, Antispyware even Windows) then you are at risk.
Malware changes on a day to day basis. You should update every week at the very least.
If you follow this advice then (with a bit of luck) you will never have to hear from me again :D
If you could post back one more time to let me know everything is OK, then I can have this thread archived.
Happy surfing K'
john06704
2008-12-24, 03:11
I followed through on most of your suggestions. Spybot is showing "funwebproducts" is still on the system, but I am unable to remove it. Otherwise, I think it is all set. Here are the updated logs. Thanks again for all of your help!:D:
Malwarebytes' Anti-Malware 1.31
Database version: 1538
Windows 5.1.2600 Service Pack 3
12/23/2008 5:48:52 PM
mbam-log-2008-12-23 (17-48-52).txt
Scan type: Quick Scan
Objects scanned: 57409
Time elapsed: 5 minute(s), 33 second(s)
Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 1
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0
Memory Processes Infected:
(No malicious items detected)
Memory Modules Infected:
(No malicious items detected)
Registry Keys Infected:
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{7370f91f-6994-4595-9949-601fa2261c8d} (Adware.BHO) -> Quarantined and deleted successfully.
Registry Values Infected:
(No malicious items detected)
Registry Data Items Infected:
(No malicious items detected)
Folders Infected:
(No malicious items detected)
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 5:50:04 PM, on 12/23/2008
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16762)
Boot mode: Normal
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\ehome\ehtray.exe
C:\WINDOWS\stsystra.exe
C:\Program Files\Intel\Intel Matrix Storage Manager\Iaanotif.exe
C:\Program Files\Dell\Media Experience\DMXLauncher.exe
C:\WINDOWS\System32\DLA\DLACTRLW.EXE
C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe
C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
C:\Program Files\McAfee.com\Agent\mcagent.exe
C:\Program Files\Comcast\Desktop Doctor\bin\sprtcmd.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
C:\Program Files\Dell Support\DSAgnt.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
C:\Program Files\Digital Line Detect\DLG.exe
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\Program Files\HP\Digital Imaging\bin\hpqSTE08.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\WINDOWS\eHome\ehRecvr.exe
C:\WINDOWS\eHome\ehSched.exe
C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
C:\Program Files\Intel\Intel Matrix Storage Manager\Iaantmon.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe
c:\program files\common files\mcafee\mna\mcnasvc.exe
c:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exe
C:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\McAfee\MPF\MPFSrv.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Intel\IntelDH\Intel(R) Quick Resume Technology Drivers\Elservice.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\eHome\ehmsas.exe
C:\WINDOWS\system32\dllhost.exe
C:\PROGRA~1\McAfee\VIRUSS~1\mcsysmon.exe
C:\Program Files\trend micro\HijackThis\HijackThis.exe
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = www.google.com/ig/dell?hl=en&client=dell-usuk-rel&channel=us&ibd=5061122
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://www.comcast.net/toolbar2.0/search/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.comcast.net/
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://www.comcast.net/toolbar2.0/search/
R1 - HKLM\Software\Microsoft\Internet Explorer\Search,Default_Page_URL = www.google.com/ig/dell?hl=en&client=dell-usuk-rel&channel=us&ibd=5061122
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Windows Internet Explorer provided by Comcast
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
O2 - BHO: AskBar BHO - {201f27d4-3704-41d6-89c1-aa35e39143ed} - C:\Program Files\AskBarDis\bar\bin\askBar.dll
O2 - BHO: RealPlayer Download and Record Plugin for Internet Explorer - {3049C3E9-B461-4BC5-8870-4C09146192CA} - C:\Program Files\Real\RealPlayer\rpbrowserrecordplugin.dll
O2 - BHO: Comcast Toolbar - {4E7BD74F-2B8D-469E-93BE-BE2DF4D9AE29} - C:\PROGRA~1\COMCAS~3\COMCAS~1.DLL
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\System32\DLA\DLASHX_W.DLL
O2 - BHO: Java(tm) Plug-In SSV Helper - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre6\bin\ssv.dll
O2 - BHO: scriptproxy - {7DB2D5A0-7241-4E79-B68D-6309F01C5231} - C:\Program Files\McAfee\VirusScan\scriptsn.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar2.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\4.1.805.4472\swg.dll
O2 - BHO: Browser Address Error Redirector - {CA6319C0-31B7-401E-A518-A07C3DB8F777} - C:\Program Files\BAE\BAE.dll
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll
O3 - Toolbar: Comcast Toolbar - {4E7BD74F-2B8D-469E-93BE-BE2DF4D9AE29} - C:\PROGRA~1\COMCAS~3\COMCAS~1.DLL
O3 - Toolbar: Ask Toolbar - {3041d03e-fd4b-44e0-b742-2d9b88305f98} - C:\Program Files\AskBarDis\bar\bin\askBar.dll
O4 - HKLM\..\Run: [ehTray] C:\WINDOWS\ehome\ehtray.exe
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [SigmatelSysTrayApp] stsystra.exe
O4 - HKLM\..\Run: [IAAnotif] C:\Program Files\Intel\Intel Matrix Storage Manager\Iaanotif.exe
O4 - HKLM\..\Run: [DMXLauncher] C:\Program Files\Dell\Media Experience\DMXLauncher.exe
O4 - HKLM\..\Run: [DLA] C:\WINDOWS\System32\DLA\DLACTRLW.EXE
O4 - HKLM\..\Run: [Google Desktop Search] "C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe" /startup
O4 - HKLM\..\Run: [Microsoft Works Update Detection] C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe
O4 - HKLM\..\Run: [MBkLogOnHook] C:\Program Files\McAfee\MBK\LogOnHook.exe
O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
O4 - HKLM\..\Run: [mcagent_exe] C:\Program Files\McAfee.com\Agent\mcagent.exe /runkey
O4 - HKLM\..\Run: [ddoctorv2] "C:\Program Files\Comcast\Desktop Doctor\bin\sprtcmd.exe" /P ddoctorv2
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKCU\..\Run: [DellSupport] "C:\Program Files\Dell Support\DSAgnt.exe" /startup
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
O4 - Global Startup: Digital Line Detect.lnk = ?
O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MI1933~1\Office10\EXCEL.EXE/3000
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O15 - Trusted Zone: http://*.mcafee.com
O16 - DPF: {215B8138-A3CF-44C5-803F-8226143CFC0A} (Trend Micro ActiveX Scan Agent 6.6) - http://housecall65.trendmicro.com/housecall/applet/html/native/x86/win32/activex/hcImpl.cab
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1229550590718
O16 - DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} (Java Runtime Environment 1.6.0) - http://dl8-cdn-01.sun.com/s/ESD5/JSCDL/jre/6u11-b90/jinstall-6u11-windows-i586-jc.cab?e=1229479399207&h=8003c0d88c79562c47e691c71c3a6ff1/&filename=jinstall-6u11-windows-i586-jc.cab
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/get/shockwave/cabs/flash/swflash.cab
O20 - AppInit_DLLs: C:\PROGRA~1\Google\GOOGLE~1\GOEC62~1.DLL
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: Intel(R) Quick Resume technology (ELService) - Intel Corporation - C:\Program Files\Intel\IntelDH\Intel(R) Quick Resume Technology Drivers\Elservice.exe
O23 - Service: Google Desktop Manager 5.7.802.22438 (GoogleDesktopManager-022208-143751) - Google - C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: Intel(R) Matrix Storage Event Monitor (IAANTMON) - Intel Corporation - C:\Program Files\Intel\Intel Matrix Storage Manager\Iaantmon.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: McAfee Services (mcmscsvc) - McAfee, Inc. - C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe
O23 - Service: McAfee Network Agent (McNASvc) - McAfee, Inc. - c:\program files\common files\mcafee\mna\mcnasvc.exe
O23 - Service: McAfee Scanner (McODS) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcods.exe
O23 - Service: McAfee Proxy Service (McProxy) - McAfee, Inc. - c:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exe
O23 - Service: McAfee Real-time Scanner (McShield) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe
O23 - Service: McAfee SystemGuards (McSysmon) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcsysmon.exe
O23 - Service: McAfee Personal Firewall Service (MpfService) - McAfee, Inc. - C:\Program Files\McAfee\MPF\MPFSrv.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
O23 - Service: SupportSoft Sprocket Service (ddoctorv2) (sprtsvc_ddoctorv2) - SupportSoft, Inc. - C:\Program Files\Comcast\Desktop Doctor\bin\sprtsvc.exe
--
End of file - 11480 bytes
Spybot Report
Please retrieve the last scan that you did with Spybot
Open Spybot S&D
Click Mode (on the top bar)
Put a check next to Advanced. Click Yes at the prompt.
Click Tools (left hand column near the bottom)
Click View Report (left hand column near the top)
Put a tick next to
Include results of last check in report
(make sure that the rest are unchecked)
Click View Report (top of page)
Click Export (top of page)
Save the report to your desktop
Please post this report in your reply
john06704
2008-12-24, 15:43
--- Spybot - Search & Destroy version: 1.6.0 (build: 20080707) ---
2008-07-07 blindman.exe (1.0.0.8)
2008-07-07 SDFiles.exe (1.6.0.4)
2008-07-07 SDMain.exe (1.0.0.6)
2008-07-07 SDShred.exe (1.0.2.3)
2008-07-07 SDUpdate.exe (1.6.0.8)
2008-07-07 SDWinSec.exe (1.0.0.12)
2008-07-07 SpybotSD.exe (1.6.0.30)
2008-09-16 TeaTimer.exe (1.6.3.25)
2008-12-16 unins000.exe (51.49.0.0)
2008-07-07 Update.exe (1.6.0.7)
2008-10-22 advcheck.dll (1.6.2.13)
2007-04-02 aports.dll (2.1.0.0)
2008-06-14 DelZip179.dll (1.79.11.1)
2008-09-15 SDHelper.dll (1.6.2.14)
2008-06-19 sqlite3.dll
2008-10-22 Tools.dll (2.1.6.8)
2008-11-04 Includes\Adware.sbi
2008-12-22 Includes\AdwareC.sbi
2008-06-03 Includes\Cookies.sbi
2008-09-02 Includes\Dialer.sbi
2008-09-09 Includes\DialerC.sbi
2008-07-23 Includes\HeavyDuty.sbi
2008-11-18 Includes\Hijackers.sbi
2008-12-22 Includes\HijackersC.sbi
2008-12-09 Includes\Keyloggers.sbi
2008-12-22 Includes\KeyloggersC.sbi
2004-11-29 Includes\LSP.sbi
2008-11-18 Includes\Malware.sbi
2008-12-22 Includes\MalwareC.sbi
2008-12-16 Includes\PUPS.sbi
2008-12-16 Includes\PUPSC.sbi
2007-11-07 Includes\Revision.sbi
2008-06-18 Includes\Security.sbi
2008-12-16 Includes\SecurityC.sbi
2008-06-03 Includes\Spybots.sbi
2008-06-03 Includes\SpybotsC.sbi
2008-12-10 Includes\Spyware.sbi
2008-12-10 Includes\SpywareC.sbi
2008-06-03 Includes\Tracks.uti
2008-12-23 Includes\Trojans.sbi
2008-12-22 Includes\TrojansC.sbi
2008-03-04 Plugins\Chai.dll
2008-03-05 Plugins\Fennel.dll
2008-02-26 Plugins\Mate.dll
2007-12-24 Plugins\TCPIPAddress.dll
That's not showing any problems ?
john06704
2008-12-25, 06:20
I ran it again...
Hint of the Day: Click the bar at the right of this to see more information! ()
FunWebProducts: [SBI $3BBA6817] Program directory (Directory, fixing failed)
C:\Documents and Settings\John\Application Data\FunWebProducts\
FunWebProducts: [SBI $FBB42E4D] Program directory (Directory, fixing failed)
C:\Documents and Settings\John\Application Data\FunWebProducts\Data\
Right Media: Tracking cookie (Internet Explorer: John) (Cookie, fixed)
--- Spybot - Search & Destroy version: 1.6.0 (build: 20080707) ---
2008-07-07 blindman.exe (1.0.0.8)
2008-07-07 SDFiles.exe (1.6.0.4)
2008-07-07 SDMain.exe (1.0.0.6)
2008-07-07 SDShred.exe (1.0.2.3)
2008-07-07 SDUpdate.exe (1.6.0.8)
2008-07-07 SDWinSec.exe (1.0.0.12)
2008-07-07 SpybotSD.exe (1.6.0.30)
2008-09-16 TeaTimer.exe (1.6.3.25)
2008-12-16 unins000.exe (51.49.0.0)
2008-07-07 Update.exe (1.6.0.7)
2008-10-22 advcheck.dll (1.6.2.13)
2007-04-02 aports.dll (2.1.0.0)
2008-06-14 DelZip179.dll (1.79.11.1)
2008-09-15 SDHelper.dll (1.6.2.14)
2008-06-19 sqlite3.dll
2008-10-22 Tools.dll (2.1.6.8)
2008-11-04 Includes\Adware.sbi (*)
2008-12-22 Includes\AdwareC.sbi (*)
2008-06-03 Includes\Cookies.sbi (*)
2008-09-02 Includes\Dialer.sbi (*)
2008-09-09 Includes\DialerC.sbi (*)
2008-07-23 Includes\HeavyDuty.sbi (*)
2008-11-18 Includes\Hijackers.sbi (*)
2008-12-22 Includes\HijackersC.sbi (*)
2008-12-09 Includes\Keyloggers.sbi (*)
2008-12-22 Includes\KeyloggersC.sbi (*)
2004-11-29 Includes\LSP.sbi (*)
2008-11-18 Includes\Malware.sbi (*)
2008-12-22 Includes\MalwareC.sbi (*)
2008-12-16 Includes\PUPS.sbi (*)
2008-12-16 Includes\PUPSC.sbi (*)
2007-11-07 Includes\Revision.sbi (*)
2008-06-18 Includes\Security.sbi (*)
2008-12-16 Includes\SecurityC.sbi (*)
2008-06-03 Includes\Spybots.sbi (*)
2008-06-03 Includes\SpybotsC.sbi (*)
2008-12-10 Includes\Spyware.sbi (*)
2008-12-10 Includes\SpywareC.sbi (*)
2008-06-03 Includes\Tracks.uti
2008-12-23 Includes\Trojans.sbi (*)
2008-12-22 Includes\TrojansC.sbi (*)
2008-03-04 Plugins\Chai.dll
2008-03-05 Plugins\Fennel.dll
2008-02-26 Plugins\Mate.dll
2007-12-24 Plugins\TCPIPAddress.dll
OTMoveIt
Please download OTMoveIt3 by OldTimer (http://oldtimer.geekstogo.com/OTMoveIt3.exe) and save it to your desktop
Double-click OTMoveIt3.exe to run it.
Copy the lines in the codebox below. ( Make sure you include :Processes )
:Processes
:Files
C:\Documents and Settings\John\Application Data\FunWebProducts
:Commands
[Purity]
[EmptyTemp]
Return to OTMoveIt3, right click in the Paste List of Files/Folders to Move window (under the yellow bar) and choose Paste.
- Close ALL open windows (especially Internet Explorer!)-
Click the red Moveit! button.
Copy everything in the Results window (under the green bar), and paste it in your next reply.
Close OTMoveIt3
If a file or folder cannot be moved immediately you may be asked to reboot the machine to finish the move process. If you are asked to reboot the machine choose Yes.
john06704
2008-12-25, 15:08
It looks like it worked. I'll run another Spybot scan...
========== PROCESSES ==========
========== FILES ==========
C:\Documents and Settings\John\Application Data\FunWebProducts\Data\John moved successfully.
C:\Documents and Settings\John\Application Data\FunWebProducts\Data moved successfully.
C:\Documents and Settings\John\Application Data\FunWebProducts moved successfully.
========== COMMANDS ==========
File delete failed. C:\DOCUME~1\John\LOCALS~1\Temp\hpodvd09.log scheduled to be deleted on reboot.
File delete failed. C:\DOCUME~1\John\LOCALS~1\Temp\~DF1B8C.tmp scheduled to be deleted on reboot.
User's Temp folder emptied.
User's Temporary Internet Files folder emptied.
User's Internet Explorer cache folder emptied.
Local Service Temp folder emptied.
File delete failed. C:\Documents and Settings\LocalService\Local Settings\Temporary Internet Files\Content.IE5\index.dat scheduled to be deleted on reboot.
Local Service Temporary Internet Files folder emptied.
File delete failed. C:\WINDOWS\temp\mcafee_h2nWkicVwVGFgDm scheduled to be deleted on reboot.
File delete failed. C:\WINDOWS\temp\mcmsc_21eNcdq5wEqvTMq scheduled to be deleted on reboot.
File delete failed. C:\WINDOWS\temp\mcmsc_dhh0etG1cW888VH scheduled to be deleted on reboot.
File delete failed. C:\WINDOWS\temp\mcmsc_x3mnBOmz64gk53f scheduled to be deleted on reboot.
File delete failed. C:\WINDOWS\temp\Perflib_Perfdata_860.dat scheduled to be deleted on reboot.
File delete failed. C:\WINDOWS\temp\WFV241.tmp scheduled to be deleted on reboot.
Windows Temp folder emptied.
Java cache emptied.
Temp folders emptied.
OTMoveIt3 by OldTimer - Version 1.0.7.2 log created on 12252008_090102
Files moved on Reboot...
C:\DOCUME~1\John\LOCALS~1\Temp\hpodvd09.log moved successfully.
C:\DOCUME~1\John\LOCALS~1\Temp\~DF1B8C.tmp moved successfully.
File move failed. C:\Documents and Settings\LocalService\Local Settings\Temporary Internet Files\Content.IE5\index.dat scheduled to be moved on reboot.
File C:\WINDOWS\temp\mcafee_h2nWkicVwVGFgDm not found!
File C:\WINDOWS\temp\mcmsc_21eNcdq5wEqvTMq not found!
File C:\WINDOWS\temp\mcmsc_dhh0etG1cW888VH not found!
File C:\WINDOWS\temp\mcmsc_x3mnBOmz64gk53f not found!
File C:\WINDOWS\temp\Perflib_Perfdata_860.dat not found!
File C:\WINDOWS\temp\WFV241.tmp not found!
Open OTMoveIt Click Cleanup,
it will now connect to the internet and get a list of files to delete.
When a box pops up click YES.
You are good to go :)
john06704
2008-12-27, 04:16
All set. Thank you for your assistance. Now I have to just keep it this way!
Since this issue appears to be resolved ... this Topic has been closed. Glad I could help.
Note:If it has been four days or more since your last post, and the helper assisting you posted a response to that post to which you did not reply, your topic will not be reopened. At that point, if you still require help, please start a new topic and include a fresh HijackThis log and a link to your previous thread.
If it has been less than four days since your last response and you need the thread re-opened, please send me or MOD a private message (pm). A valid, working link to the closed topic is required.