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View Full Version : Should I switch to an earlier version?



Trash
2008-12-20, 06:49
Well I downloaded the latest Spybot, when I attempt to run it, wither it being Immunizing or Scanning it'll reach a certain point and my whole computer will reset. I later discovered the computer does this as a safety precaution cause well, it's a piece of trash and if it continues going at that rate the whole thing might cause damage to it. So, I had no problems with this on earlier versions so I was wondering if I should just forgo the nonsense and just ya know, just switch?

spybotsandra
2008-12-29, 15:10
Hello,

Spybot - Search & Destroy is quite CPU intensive. It is possible that the CPU overheating and the system is shutting down to protect the processor. Make sure that the fans are running and that dust is cleared from any ventilation ports in the case.

The problem can happen in both desktops and laptops, although the problem is more prevalent in laptops.

If you have a laptop with one of the one of the following processors:

- Mobile Pentium III-M
- Mobile Pentium 4-M
- Mobile Pentium 4
- Mobile Pentium M / Centrino
- Mobile AMD

Take a look at following suggestion by 100mill:
Notebook CPU running hot during Spybot - Search & Destroy scan (http://forums.spybot.info/showthread.php?t=1816)

If you have a desktop consider opening the case and checking to make sure the CPU heat sink is not too dusty. Doubt that this can be a problem, read the following threads:

Spybot - Search & Destroy causes shut down (http://forums.spybot.info/showthread.php?t=2163)
PC crashes while Spybot - Search & Destroy is running (http://forums.spybot.info/showthread.php?t=2230)

Download Spybot - Search & Destroy 1.5.2:
This (www.spybotupdates.com/files/spybotsd152.exe)is the download link for the old version.

Best regards
Sandra
Team Spybot