Cannot run S&D, malware proxy in control [Archive]

View Full Version : Cannot run S&D, malware proxy in control

tephyr

2008-12-27, 03:13

The symptoms: when running a search in google, the links open in a new window spawned by go.google.com; when searching with ask.com, a new window with a long random address also hijacks the search. This happens in BOTH IE and Opera.

I cannot run Spybot S&D, MBAM, SDFix, or SuperAntiSpyware - the programs launch, but do not show a user interface. SUPERAntiSpyware crashes on startup.

I cannot connect to Spybot's update service - I get the same error as in this thread (http://forums.spybot.info/showthread.php?t=41734). I tried to use the hosts file to route safer-networking.org to the known IP address, but that did not work.

I have tried running the malware removal tools in normal mode as admin, and in safe mode - same symptoms.

Help!

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 4:57:43 PM, on 12/26/2008
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16762)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\ibmpmsvc.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\ThinkPad\Bluetooth Software\bin\btwdins.exe
C:\Program Files\IBM\IBM Rapid Restore Ultra\rrpcsb.exe
C:\WINDOWS\System32\QCONSVC.EXE
C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\TPHDEXLG.EXE
C:\WINDOWS\system32\TpKmpSVC.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\WINDOWS\system32\TpShocks.exe
C:\PROGRA~1\ThinkPad\PkgMgr\HOTKEY\TPHKMGR.exe
C:\PROGRA~1\ThinkPad\UTILIT~1\EzEjMnAp.Exe
C:\Program Files\Analog Devices\SoundMAX\SMax4PNP.exe
C:\WINDOWS\system32\dla\tfswctrl.exe
C:\IBMTOOLS\UTILS\ibmprc.exe
C:\Program Files\ThinkPad\ConnectUtilities\QCWLICON.EXE
C:\Program Files\ClamWin\bin\ClamTray.exe
C:\Program Files\ThinkPad\Bluetooth Software\BTTray.exe
C:\WINDOWS\system32\taskmgr.exe
C:\Program Files\ThinkPad\PkgMgr\HOTKEY\TPONSCR.exe
C:\Program Files\ThinkPad\PkgMgr\HOTKEY_1\TpScrex.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\cmd.exe
F:\HJTInstall.exe
C:\X_Data\hjt_manual\HiJackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
O1 - Hosts: 89.238.64.39 safer-networking.org
O2 - BHO: (no name) - AutorunsDisabled - (no file)
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\system32\dla\tfswshx.dll
O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: (no name) - {CBE4F657-25F6-441D-ACCB-32FC8887A2E8} - (no file)
O4 - HKLM\..\Run: [SynTPLpr] C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [TPKMAPHELPER] C:\Program Files\ThinkPad\Utilities\TpKmapAp.exe -helper
O4 - HKLM\..\Run: [TpShocks] TpShocks.exe
O4 - HKLM\..\Run: [TPHOTKEY] C:\PROGRA~1\ThinkPad\PkgMgr\HOTKEY\TPHKMGR.exe
O4 - HKLM\..\Run: [TP4EX] tp4ex.exe
O4 - HKLM\..\Run: [EZEJMNAP] C:\PROGRA~1\ThinkPad\UTILIT~1\EzEjMnAp.Exe
O4 - HKLM\..\Run: [SoundMAXPnP] C:\Program Files\Analog Devices\SoundMAX\SMax4PNP.exe
O4 - HKLM\..\Run: [SoundMAX] C:\Program Files\Analog Devices\SoundMAX\Smax4.exe /tray
O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe
O4 - HKLM\..\Run: [ibmmessages] C:\Program Files\IBM\Messages By IBM\ibmmessages.exe
O4 - HKLM\..\Run: [IBMPRC] C:\IBMTOOLS\UTILS\ibmprc.exe
O4 - HKLM\..\Run: [QCWLICON] C:\Program Files\ThinkPad\ConnectUtilities\QCWLICON.EXE
O4 - HKLM\..\Run: [PWRMGRTR] rundll32 C:\PROGRA~1\ThinkPad\UTILIT~1\PWRMGRTR.DLL,PwrMgrBkGndMonitor
O4 - HKLM\..\Run: [BLOG] rundll32 C:\PROGRA~1\ThinkPad\UTILIT~1\BatLogEx.DLL,StartBattLog
O4 - HKLM\..\Run: [IMJPMIG8.1] "C:\WINDOWS\IME\imjp8_1\IMJPMIG.EXE" /Spoil /RemAdvDef /Migration32
O4 - HKLM\..\Run: [IMEKRMIG6.1] C:\WINDOWS\ime\imkr6_1\IMEKRMIG.EXE
O4 - HKLM\..\Run: [MSPY2002] C:\WINDOWS\system32\IME\PINTLGNT\ImScInst.exe /SYNC
O4 - HKLM\..\Run: [PHIME2002ASync] C:\WINDOWS\system32\IME\TINTLGNT\TINTSETP.EXE /SYNC
O4 - HKLM\..\Run: [PHIME2002A] C:\WINDOWS\system32\IME\TINTLGNT\TINTSETP.EXE /IMEName
O4 - HKLM\..\Run: [ClamWin] "C:\Program Files\ClamWin\bin\ClamTray.exe" --logon
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
O4 - HKCU\..\Run: [SUPERAntiSpyware] C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
O4 - HKUS\S-1-5-18\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe (User 'SYSTEM')
O4 - HKUS\S-1-5-18\..\Run: [msnmsgr] "C:\Program Files\Windows Live\Messenger\msnmsgr.exe" /background (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe (User 'Default user')
O4 - Startup: taskmgr.exe.lnk = C:\WINDOWS\system32\taskmgr.exe
O4 - Global Startup: AutorunsDisabled
O4 - Global Startup: BTTray.lnk = ?
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Restrictions present
O8 - Extra context menu item: Send To &Bluetooth - C:\Program Files\ThinkPad\Bluetooth Software\btsendto_ie_ctx.htm
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\system32\msjava.dll
O9 - Extra 'Tools' menuitem: IBM Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\system32\msjava.dll
O9 - Extra button: Software Installer - {D1A4DEBD-C2EE-449f-B9FB-E8409F9A0BC5} - C:\Program Files\Lenovo\PkgMgr\\PkgMgr.exe
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search && Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O11 - Options group: [JAVA_IBM] Java (IBM)
O16 - DPF: {001EE746-A1F9-460E-80AD-269E088D6A01} -
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1133460020828
O16 - DPF: {7FC1B346-83E6-4774-8D20-1A6B09B0E737} (Windows Live Photo Upload Control) - http://cid-83d593e2e95b8088.spaces.live.com/PhotoUpload/MsnPUpld.cab
O16 - DPF: {90051A81-3018-4826-8B38-DD60B6B53F9C} (Snapfish File Upload ActiveX Control) - http://www.costcophotocenter.com/CostcoUpload.cab
O16 - DPF: {9122D757-5A4F-4768-82C5-B4171D8556A7} (PhotoPickConvert Class) - http://appdirectory.messenger.msn.com/AppDirectory/P4Apps/PhotoSwap/PhtPkMSN.cab
O16 - DPF: {9522B3FB-7A2B-4646-8AF6-36E7F593073C} -
O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://messenger.msn.com/download/MsnMessengerSetupDownloader.cab
O16 - DPF: {D6E7CFB5-C074-4D1C-B647-663D1A8D96BF} (Facebook Photo Uploader 4) - http://upload.facebook.com/controls/FacebookPhotoUploader4_5.cab
O20 - Winlogon Notify: !SASWinLogon - C:\Program Files\SUPERAntiSpyware\SASWINLO.DLL
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: Bluetooth Service (btwdins) - Broadcom Corporation - C:\Program Files\ThinkPad\Bluetooth Software\bin\btwdins.exe
O23 - Service: EvtEng - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
O23 - Service: IBM Rapid Restore Ultra Service - Unknown owner - C:\Program Files\IBM\IBM Rapid Restore Ultra\rrpcsb.exe
O23 - Service: IBM PM Service (IBMPMSVC) - Unknown owner - C:\WINDOWS\system32\ibmpmsvc.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
O23 - Service: IBM PSA Access Driver Control (PsaSrv) - Unknown owner - C:\WINDOWS\system32\PsaSrv.exe (file missing)
O23 - Service: QCONSVC - IBM Corp. - C:\WINDOWS\System32\QCONSVC.EXE
O23 - Service: RegSrvc - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
O23 - Service: Spectrum24 Event Monitor (S24EventMonitor) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
O23 - Service: SoundMAX Agent Service (SoundMAX Agent Service (default)) - Analog Devices, Inc. - C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
O23 - Service: IBM HDD APS Logging Service (TPHDEXLGSVC) - IBM Corporation - C:\WINDOWS\System32\TPHDEXLG.EXE
O23 - Service: IBM KCU Service (TpKmpSVC) - Unknown owner - C:\WINDOWS\system32\TpKmpSVC.exe
O24 - Desktop Component 0: Privacy Protection - (no file)

--
End of file - 9882 bytes

Shaba

2009-01-01, 11:53

Hi tephyr

Download gmer.zip (http://gmer.net/gmer.zip) and save to your desktop.
alternate download site 1 (http://hype.free.googlepages.com/gmer.zip)
alternate download site 2 (http://www.castlecops.com/downloads-file-546.html)

Unzip/extract the file to its own folder. (Click here (http://www.bleepingcomputer.com/tutorials/tutorial105.html) for information on how to do this if not sure. Win 2000 users click here (http://www.bleepingcomputer.com/tutorials/tutorial106.html).
When you have done this, disconnect from the Internet and close all running programs.
There is a small chance this application may crash your computer so save any work you have open.
Double-click on Gmer.exe to start the program.
Allow the gmer.sys driver to load if asked.
If it gives you a warning at program start about rootkit activity and asks if you want to run a scan...click NO.
Click on "Settings", then check the first five settings:
*System Protection and Tracing
*Processes
*Save created processes to the log
*Drivers
*Save loaded drivers to the log
You will be prompted to restart your computer. Please do so.

Run Gmer again and click on the Rootkit tab.
Look at the right hand side (under Files) and uncheck all drives with the exception of your C drive.
Make sure all other boxes on the right of the screen are checked, EXCEPT for "Show All".
Click on the "Scan" and wait for the scan to finish.
Note: Before scanning, make sure all other running programs are closed and no other actions like a scheduled antivirus scan will occur while this scan completes. Also do not use your computer during the scan.
When completed, click on the Copy button and right-click on your Desktop, choose "New" > Text document. Once the file is created, open it and right-click again and choose Paste or Ctrl+V. Save the file as gmer.txt and copy the information in your next reply.
Note: If you have any problems, try running GMER in SAFE MODE (http://www.bleepingcomputer.com/forums/tutorial61.html)"
Important! Please do not select the "Show all" checkbox during the scan..

tephyr

2009-01-01, 21:03

Shaba, thanks for your help.

Note: I had to rename gmer to test.exe to get it to run, and I did so in Safe Mode (the actual scan was run in Normal mode). Also, I removed my entry in hosts that referred to the correct IP address for spybot.info; that seemed to cause the Safe Mode w/Networking option to hang.

GMER 1.0.14.14536 - http://www.gmer.net
Rootkit scan 2009-01-01 10:56:15
Windows 5.1.2600 Service Pack 3

---- System - GMER 1.0.14 ----

Code E1BD1F80 ZwEnumerateKey
Code E1CFB178 ZwFlushInstructionCache
Code F1FECEAB pIofCallDriver

---- Kernel code sections - GMER 1.0.14 ----

PAGE ntkrnlpa.exe!ZwFlushInstructionCache 805ABEC4 5 Bytes JMP E1CFB17C
PAGE ntkrnlpa.exe!ZwEnumerateKey 8061AB52 5 Bytes JMP E1BD1F84

---- User code sections - GMER 1.0.14 ----

.text C:\WINDOWS\Explorer.EXE[2272] WS2_32.dll!closesocket 71AB3E2B 5 Bytes JMP 00C0000A
.text C:\WINDOWS\Explorer.EXE[2272] WS2_32.dll!connect 71AB4A07 5 Bytes JMP 00BF000A
.text C:\WINDOWS\Explorer.EXE[2272] WS2_32.dll!send 71AB4C27 5 Bytes JMP 00C2000A

---- Devices - GMER 1.0.14 ----

AttachedDevice \Driver\Kbdclass \Device\KeyboardClass0 TPInput.sys (IBM SATA Power Management Driver/IBM Corporation)
AttachedDevice \Driver\Kbdclass \Device\KeyboardClass0 SynTP.sys (Synaptics Touchpad Driver/Synaptics, Inc.)
AttachedDevice \Driver\Kbdclass \Device\KeyboardClass1 TPInput.sys (IBM SATA Power Management Driver/IBM Corporation)
AttachedDevice \Driver\Kbdclass \Device\KeyboardClass1 SynTP.sys (Synaptics Touchpad Driver/Synaptics, Inc.)

Device \FileSystem\Fastfat \Fat EEA6AD20
Device \FileSystem\Fs_Rec \FileSystem\UdfsCdRomRecognizer tfsnifs.sys (Drive Letter Access Component/Sonic Solutions)
Device \FileSystem\Fs_Rec \FileSystem\FatCdRomRecognizer tfsnifs.sys (Drive Letter Access Component/Sonic Solutions)
Device \FileSystem\Fs_Rec \FileSystem\CdfsRecognizer tfsnifs.sys (Drive Letter Access Component/Sonic Solutions)
Device \FileSystem\Fs_Rec \FileSystem\FatDiskRecognizer tfsnifs.sys (Drive Letter Access Component/Sonic Solutions)
Device \FileSystem\Fs_Rec \FileSystem\UdfsDiskRecognizer tfsnifs.sys (Drive Letter Access Component/Sonic Solutions)
Device \FileSystem\Cdfs \Cdfs tfsnifs.sys (Drive Letter Access Component/Sonic Solutions)

---- Modules - GMER 1.0.14 ----

Module \systemroot\system32\drivers\TDSSmhct.sys (*** hidden *** ) F1FEB000-F1FFD000 (73728 bytes)

---- Threads - GMER 1.0.14 ----

Thread 4:424 F1FEDD66

---- Services - GMER 1.0.14 ----

Service C:\WINDOWS\system32\drivers\TDSSmhct.sys (*** hidden *** ) [SYSTEM] TDSSserv.sys <-- ROOTKIT !!!

---- Registry - GMER 1.0.14 ----

Reg HKLM\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\tdssserv.sys
Reg HKLM\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\tdssserv.sys@ driver
Reg HKLM\SYSTEM\CurrentControlSet\Control\SafeBoot\Network\tdssserv.sys
Reg HKLM\SYSTEM\CurrentControlSet\Control\SafeBoot\Network\tdssserv.sys@ driver
Reg HKLM\SYSTEM\CurrentControlSet\Services\TDSSserv.sys
Reg HKLM\SYSTEM\CurrentControlSet\Services\TDSSserv.sys@start 1
Reg HKLM\SYSTEM\CurrentControlSet\Services\TDSSserv.sys@type 1
Reg HKLM\SYSTEM\CurrentControlSet\Services\TDSSserv.sys@imagepath \systemroot\system32\drivers\TDSSmhct.sys
Reg HKLM\SYSTEM\CurrentControlSet\Services\TDSSserv.sys@group file system
Reg HKLM\SYSTEM\CurrentControlSet\Services\TDSSserv.sys\modules
Reg HKLM\SYSTEM\CurrentControlSet\Services\TDSSserv.sys\modules@TDSSserv \systemroot\system32\drivers\TDSSmhct.sys
Reg HKLM\SYSTEM\CurrentControlSet\Services\TDSSserv.sys\modules@TDSSl \systemroot\system32\TDSSotub.dll
Reg HKLM\SYSTEM\CurrentControlSet\Services\TDSSserv.sys\modules@tdssservers \systemroot\system32\TDSSrsvd.dat
Reg HKLM\SYSTEM\CurrentControlSet\Services\TDSSserv.sys\modules@tdssmain \systemroot\system32\TDSSbrsr.dll
Reg HKLM\SYSTEM\CurrentControlSet\Services\TDSSserv.sys\modules@tdsslog \systemroot\system32\TDSSriqp.dll
Reg HKLM\SYSTEM\CurrentControlSet\Services\TDSSserv.sys\modules@tdssadw \systemroot\system32\TDSSxfum.dll
Reg HKLM\SYSTEM\CurrentControlSet\Services\TDSSserv.sys\modules@tdssinit \systemroot\system32\TDSSlxwp.dll
Reg HKLM\SYSTEM\CurrentControlSet\Services\TDSSserv.sys\modules@tdssurls \systemroot\system32\TDSSnmxh.log
Reg HKLM\SYSTEM\CurrentControlSet\Services\TDSSserv.sys\modules@tdsspanels \systemroot\system32\TDSSsihc.dll
Reg HKLM\SYSTEM\CurrentControlSet\Services\TDSSserv.sys\modules@tdsserrors \systemroot\system32\TDSSrhym.log
Reg HKLM\SYSTEM\CurrentControlSet\Services\TDSSserv.sys\modules@TDSSproc \systemroot\system32\TDSStkdu.log
Reg HKLM\SYSTEM\ControlSet002\Control\SafeBoot\Minimal\tdssserv.sys
Reg HKLM\SYSTEM\ControlSet002\Control\SafeBoot\Minimal\tdssserv.sys@ driver
Reg HKLM\SYSTEM\ControlSet002\Control\SafeBoot\Network\tdssserv.sys
Reg HKLM\SYSTEM\ControlSet002\Control\SafeBoot\Network\tdssserv.sys@ driver
Reg HKLM\SYSTEM\ControlSet002\Services\TDSSserv.sys
Reg HKLM\SYSTEM\ControlSet002\Services\TDSSserv.sys@start 1
Reg HKLM\SYSTEM\ControlSet002\Services\TDSSserv.sys@type 1
Reg HKLM\SYSTEM\ControlSet002\Services\TDSSserv.sys@imagepath \systemroot\system32\drivers\TDSSmhct.sys
Reg HKLM\SYSTEM\ControlSet002\Services\TDSSserv.sys@group file system
Reg HKLM\SYSTEM\ControlSet002\Services\TDSSserv.sys\modules
Reg HKLM\SYSTEM\ControlSet002\Services\TDSSserv.sys\modules@TDSSserv \systemroot\system32\drivers\TDSSmhct.sys
Reg HKLM\SYSTEM\ControlSet002\Services\TDSSserv.sys\modules@TDSSl \systemroot\system32\TDSSotub.dll
Reg HKLM\SYSTEM\ControlSet002\Services\TDSSserv.sys\modules@tdssservers \systemroot\system32\TDSSrsvd.dat
Reg HKLM\SYSTEM\ControlSet002\Services\TDSSserv.sys\modules@tdssmain \systemroot\system32\TDSSbrsr.dll
Reg HKLM\SYSTEM\ControlSet002\Services\TDSSserv.sys\modules@tdsslog \systemroot\system32\TDSSriqp.dll
Reg HKLM\SYSTEM\ControlSet002\Services\TDSSserv.sys\modules@tdssadw \systemroot\system32\TDSSxfum.dll
Reg HKLM\SYSTEM\ControlSet002\Services\TDSSserv.sys\modules@tdssinit \systemroot\system32\TDSSlxwp.dll
Reg HKLM\SYSTEM\ControlSet002\Services\TDSSserv.sys\modules@tdssurls \systemroot\system32\TDSSnmxh.log
Reg HKLM\SYSTEM\ControlSet002\Services\TDSSserv.sys\modules@tdsspanels \systemroot\system32\TDSSsihc.dll
Reg HKLM\SYSTEM\ControlSet002\Services\TDSSserv.sys\modules@tdsserrors \systemroot\system32\TDSSrhym.log
Reg HKLM\SYSTEM\ControlSet002\Services\TDSSserv.sys\modules@TDSSproc \systemroot\system32\TDSStkdu.log
Reg HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\tdssdata
Reg HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\tdssdata@affid 62
Reg HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\tdssdata@subid v300
Reg HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\tdssdata@control 0x09 0x19 0x1F 0x16 ...
Reg HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\tdssdata@prov 10010
Reg HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\tdssdata@googleadserver pagead2.googlesyndication.com
Reg HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\tdssdata@flagged 1

---- EOF - GMER 1.0.14 ----

Shaba

2009-01-01, 21:20

Yes we have a common rootkit there.

Download Combofix from any of the links below. You must rename it before saving it. Save it to your desktop.

Link 1 (http://download.bleepingcomputer.com/sUBs/ComboFix.exe)
Link 2 (http://www.forospyware.com/sUBs/ComboFix.exe)
Link 3 (http://subs.geekstogo.com/ComboFix.exe)

http://i266.photobucket.com/albums/ii277/sUBs_/combofix/CF_download_FF.gif

http://i266.photobucket.com/albums/ii277/sUBs_/combofix/CF_download_rename.gif
--------------------------------------------------------------------

Double click on Combo-Fix.exe & follow the prompts.
When finished, it will produce a report for you.
Please post the C:\ComboFix.txt along with a HijackThis log so we can continue cleaning the system.

Note:
Do not mouseclick combofix's window while it's running. That may cause it to stall

tephyr

2009-01-02, 07:05

First up, the ComboFix log. (No recovery console installed, as it failed to download twice).

~~~
ComboFix 08-12-31.01 - Andrew 2009-01-01 19:24:09.1 - NTFSx86
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.1022.740 [GMT -8:00]
Running from: c:\x_data\Combo-Fix.exe

WARNING -THIS MACHINE DOES NOT HAVE THE RECOVERY CONSOLE INSTALLED !!
.

((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.

c:\documents and settings\Jennifer\Application Data\Adobe\crc.dat
c:\documents and settings\Jennifer\Application Data\FunWebProducts
c:\documents and settings\Jennifer\Application Data\FunWebProducts\Data\Jennifer\avatar.dat
c:\documents and settings\Jennifer\Application Data\FunWebProducts\Data\Jennifer\outfit.dat
c:\documents and settings\Jennifer\Application Data\FunWebProducts\Data\Jennifer\register.dat
c:\documents and settings\Jennifer\Application Data\FunWebProducts\Data\Jennifer\zbucks.dat
c:\program files\Internet Explorer\msimg32.dll
c:\windows\system32\drivers\TDSSmhct.sys
c:\windows\system32\lTwDNqru.ini
c:\windows\system32\lTwDNqru.ini2
c:\windows\system32\mdm.exe
c:\windows\system32\TDSSbrsr.dll
c:\windows\system32\TDSSlxwp.dll
c:\windows\system32\TDSSnmxh.log
c:\windows\system32\TDSSotub.dll
c:\windows\system32\TDSSrhym.log
c:\windows\system32\TDSSriqp.dll
c:\windows\system32\TDSSrsvd.dat
c:\windows\system32\TDSSsihc.dll
c:\windows\system32\TDSStkdu.log
c:\windows\system32\TDSSxfum.dll

.
((((((((((((((((((((((((((((((((((((((( Drivers/Services )))))))))))))))))))))))))))))))))))))))))))))))))
.

-------\Service_TDSSserv.sys
-------\Legacy_TDSSserv.sys
-------\Legacy_TDSSSERV

((((((((((((((((((((((((( Files Created from 2008-12-02 to 2009-01-02 )))))))))))))))))))))))))))))))
.

2008-12-25 21:32 . 2008-12-25 21:32 54,156 --ah----- c:\windows\QTFont.qfn
2008-12-25 21:32 . 2008-12-25 21:32 1,409 --a------ c:\windows\QTFont.for

.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2008-12-27 00:15 --------- d-----w c:\program files\TightVNC
2008-12-27 00:14 --------- d-----w c:\documents and settings\Jennifer\Application Data\Orbit
2008-12-26 23:37 --------- d-----w c:\documents and settings\Andrew\Application Data\Orbit
2008-12-26 18:49 --------- d-----w c:\program files\Spybot - Search & Destroy
2008-12-26 18:49 --------- d-----w c:\documents and settings\All Users\Application Data\Spybot - Search & Destroy
2008-12-25 17:26 --------- d-----w c:\documents and settings\All Users\Application Data\VMware
2008-12-25 17:22 --------- d-----w c:\documents and settings\LocalService\Application Data\VMware
2008-11-23 23:15 --------- d-----w c:\documents and settings\Guest\Application Data\Orbit
2008-11-21 23:14 --------- d-----w c:\documents and settings\Guest\Application Data\SUPERAntiSpyware.com
2008-11-11 06:18 --------- d-----w c:\documents and settings\Jennifer\Application Data\Malwarebytes
2007-11-07 00:24 774,144 ----a-w c:\program files\RngInterstitial.dll
2008-08-07 04:36 32,768 --sha-w c:\windows\system32\config\systemprofile\Local Settings\History\History.IE5\MSHist012008080620080807\index.dat
.

((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"ctfmon.exe"="c:\windows\system32\ctfmon.exe" [2008-04-13 15360]
"SpybotSD TeaTimer"="c:\program files\Spybot - Search & Destroy\TeaTimer.exe" [2008-08-18 1832272]
"SUPERAntiSpyware"="c:\program files\SUPERAntiSpyware\SUPERAntiSpyware.exe" [2008-09-11 1576176]
"ibmmessages"="c:\program files\IBM\Messages By IBM\ibmmessages.exe" [2004-08-06 442368]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"SynTPLpr"="c:\program files\Synaptics\SynTP\SynTPLpr.exe" [2004-11-08 110592]
"SynTPEnh"="c:\program files\Synaptics\SynTP\SynTPEnh.exe" [2004-11-08 512000]
"TPKMAPHELPER"="c:\program files\ThinkPad\Utilities\TpKmapAp.exe" [2004-02-04 897024]
"TPHOTKEY"="c:\progra~1\ThinkPad\PkgMgr\HOTKEY\TPHKMGR.exe" [2005-04-04 94208]
"EZEJMNAP"="c:\progra~1\ThinkPad\UTILIT~1\EzEjMnAp.Exe" [2005-03-23 217088]
"SoundMAXPnP"="c:\program files\Analog Devices\SoundMAX\SMax4PNP.exe" [2004-10-14 1388544]
"ATIPTA"="c:\program files\ATI Technologies\ATI Control Panel\atiptaxx.exe" [2005-05-10 344064]
"dla"="c:\windows\system32\dla\tfswctrl.exe" [2004-09-02 127035]
"ibmmessages"="c:\program files\IBM\Messages By IBM\ibmmessages.exe" [2004-08-06 442368]
"IBMPRC"="c:\ibmtools\UTILS\ibmprc.exe" [2005-04-27 90112]
"QCWLICON"="c:\program files\ThinkPad\ConnectUtilities\QCWLICON.EXE" [2005-03-18 86016]
"PWRMGRTR"="c:\progra~1\ThinkPad\UTILIT~1\PWRMGRTR.DLL" [2005-04-13 139264]
"BLOG"="c:\progra~1\ThinkPad\UTILIT~1\BatLogEx.DLL" [2005-04-13 208896]
"IMJPMIG8.1"="c:\windows\IME\imjp8_1\IMJPMIG.EXE" [2004-08-04 208952]
"IMEKRMIG6.1"="c:\windows\ime\imkr6_1\IMEKRMIG.EXE" [2004-08-04 44032]
"MSPY2002"="c:\windows\system32\IME\PINTLGNT\ImScInst.exe" [2004-08-04 59392]
"PHIME2002ASync"="c:\windows\system32\IME\TINTLGNT\TINTSETP.EXE" [2004-08-04 455168]
"PHIME2002A"="c:\windows\system32\IME\TINTLGNT\TINTSETP.EXE" [2004-08-04 455168]
"ClamWin"="c:\program files\ClamWin\bin\ClamTray.exe" [2008-11-04 86016]
"QuickTime Task"="c:\program files\QuickTime\qttask.exe" [2008-01-31 385024]
"TpShocks"="TpShocks.exe" [2005-04-05 c:\windows\system32\TpShocks.exe]
"TP4EX"="tp4ex.exe" [2004-11-12 c:\windows\system32\TP4EX.exe]

[HKEY_USERS\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\Run]
"ctfmon.exe"="c:\windows\system32\ctfmon.exe" [2008-04-13 15360]
"msnmsgr"="c:\program files\Windows Live\Messenger\msnmsgr.exe" [2007-10-18 5724184]

c:\documents and settings\Jennifer\Start Menu\Programs\Startup\
HotSync Manager.lnk - c:\program files\palmOne\HOTSYNC.EXE [2004-04-13 299008]
Office Startup.lnk - c:\program files\Microsoft Office\Office\OSA.EXE [1996-11-17 51984]

c:\documents and settings\Jennifer\Start Menu\Programs\Startup\AutorunsDisabled
powerreg scheduler.exe [2005-12-01 233472]

c:\documents and settings\Andrew\Start Menu\Programs\Startup\
taskmgr.exe.lnk - c:\windows\system32\taskmgr.exe [1980-01-01 135680]

c:\documents and settings\All Users\Start Menu\Programs\Startup\
BTTray.lnk - c:\program files\ThinkPad\Bluetooth Software\BTTray.exe [2005-05-24 565309]

[HKEY_CURRENT_USER\software\microsoft\windows\currentversion\policies\explorer]
"ForceStartMenuLogOff"= 1 (0x1)

[hkey_local_machine\software\microsoft\windows\currentversion\explorer\ShellExecuteHooks]
"{5AE067D3-9AFB-48E0-853A-EBB7F4A000DA}"= "c:\program files\SUPERAntiSpyware\SASSEH.DLL" [2008-05-13 77824]

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon\notify\!SASWinLogon]
2008-09-11 10:54 352256 c:\program files\SUPERAntiSpyware\SASWINLO.DLL

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon\notify\QConGina]
2005-03-18 03:07 262144 c:\windows\system32\QConGina.dll

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon\notify\tphotkey]
2004-08-12 20:11 24576 c:\windows\system32\tphklock.dll

[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\lsa]
Notification Packages REG_MULTI_SZ scecli pwdmon

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\procexp90.Sys]
@=""

[HKEY_LOCAL_MACHINE\software\microsoft\security center]
"AntiVirusOverride"=dword:00000001

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
"%windir%\\system32\\sessmgr.exe"=
"c:\\cwRsync\\bin\\rsync.exe"=
"c:\\Program Files\\Messenger\\msmsgs.exe"=
"c:\documents and settings\Jennifer\Application Data\Facebook\facebook.exe"= c:\documents and settings\Jennifer\Application Data\Facebook\facebook.exe:127.0.0.1/255.255.255.255:Enabled:Facebook
"%windir%\\Network Diagnostic\\xpnetdiag.exe"=
"c:\\Program Files\\uTorrent\\uTorrent.exe"=
"c:\\Program Files\\Opera\\Opera.exe"=
"c:\\Program Files\\Windows Live\\Messenger\\msnmsgr.exe"=
"c:\\Program Files\\Windows Live\\Messenger\\livecall.exe"=

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\GloballyOpenPorts\List]
"3389:TCP"= 3389:TCP:@xpsp2res.dll,-22009

R0 Shockprf;Shockprf;c:\windows\system32\drivers\Shockprf.sys [2005-11-26 59776]
R0 TPDiskPM;TPDiskPM;c:\windows\system32\drivers\TPDiskPM.sys [2005-11-26 14208]
R1 ANC;ANC;c:\windows\system32\drivers\ANC.SYS [2005-11-26 11520]
R1 IBMTPCHK;IBMTPCHK;c:\windows\system32\drivers\IBMBLDID.SYS [2005-11-26 2432]
R1 SASDIFSV;SASDIFSV;\??\c:\program files\SUPERAntiSpyware\SASDIFSV.SYS [2008-05-28 8944]
R1 SASKUTIL;SASKUTIL;\??\c:\program files\SUPERAntiSpyware\SASKUTIL.sys [2008-05-28 55024]
R1 ShockMgr;ShockMgr;c:\windows\system32\drivers\ShockMgr.sys [2005-11-26 4608]
R1 TPPWRIF;TPPWRIF;c:\windows\system32\drivers\Tppwrif.sys [2005-11-26 4442]
R2 ibmfilter;ibmfilter;\??\c:\windows\system32\drivers\ibmfilter.sys [2005-04-27 63616]
R3 SASENUM;SASENUM;\??\c:\program files\SUPERAntiSpyware\SASENUM.SYS [2008-05-28 7408]
R3 TPInput;TPInput;c:\windows\system32\DRIVERS\TPInput.sys [2005-11-26 6016]
R3 TPM11;NSC Integrated Trusted Platform Module 1.1;c:\windows\system32\DRIVERS\nsctpm11.sys [1980-01-01 14336]
S3 P1130VID;Creative WebCam NX Pro;c:\windows\system32\DRIVERS\P1130Vid.sys [2005-12-13 90357]
S3 QCNDISIF;QCNDISIF;c:\windows\system32\drivers\qcndisif.SYS [2005-11-26 12288]
.
Contents of the 'Scheduled Tasks' folder

2008-12-23 c:\windows\Tasks\Jennifer's backup.job
- c:\windows\system32\ntbackup.exe [2008-04-13 16:12]

2009-01-02 c:\windows\Tasks\PMTask.job
- c:\progra~1\ThinkPad\UTILIT~1\PWMIDTSK.EXE [2005-04-13 01:01]
.
- - - - ORPHANS REMOVED - - - -

BHO-{CBE4F657-25F6-441D-ACCB-32FC8887A2E8} - (no file)
Toolbar-{07B18EA9-A523-4961-B6BB-170DE4475CCA} - (no file)

.
------- Supplementary Scan -------
.
uStart Page = about:blank
IE: Send To &Bluetooth - c:\program files\ThinkPad\Bluetooth Software\btsendto_ie_ctx.htm

O16 -: Microsoft XML Parser for Java - file://c:\windows\Java\classes\xmldso.cab
c:\windows\Downloaded Program Files\Microsoft XML Parser for Java.osd

O16 -: {9522B3FB-7A2B-4646-8AF6-36E7F593073C}
.

**************************************************************************

catchme 0.3.1367 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2009-01-01 19:31:41
Windows 5.1.2600 Service Pack 3 NTFS

scanning hidden processes ...

scanning hidden autostart entries ...

scanning hidden files ...

scan completed successfully
hidden files: 0

**************************************************************************
.
--------------------- LOCKED REGISTRY KEYS ---------------------

[HKEY_LOCAL_MACHINE\software\Microsoft\Windows\CurrentVersion\Reinstall\*NULL*u�|�*NULL*]
@Security="Inherited"
"DisplayName"="?\11"
"DeviceDesc"="?\11"
"ProviderName"="?\11???\11\08"
"MFG"="??\09"
"ReinstallString"="6.14.10.6546"
"DeviceInstanceIds"=multi:"c:\\ibmtools\\drivers\\video\\driver\\2kxp_inf\\cx_24101.inf\00"
.
--------------------- DLLs Loaded Under Running Processes ---------------------

- - - - - - - > 'winlogon.exe'(808)
c:\program files\SUPERAntiSpyware\SASWINLO.DLL
c:\windows\system32\Ati2evxx.dll
c:\windows\system32\tphklock.dll

- - - - - - - > 'lsass.exe'(864)
c:\windows\system32\pwdmon.dll
.
------------------------ Other Running Processes ------------------------
.
c:\windows\system32\ibmpmsvc.exe
c:\windows\system32\ati2evxx.exe
c:\program files\Intel\Wireless\Bin\EvtEng.exe
c:\program files\Intel\Wireless\Bin\S24EvMon.exe
c:\windows\system32\ati2evxx.exe
c:\program files\ThinkPad\Bluetooth Software\bin\btwdins.exe
c:\program files\IBM\IBM Rapid Restore Ultra\rrpcsb.exe
c:\windows\system32\QCONSVC.EXE
c:\program files\Intel\Wireless\Bin\RegSrvc.exe
c:\program files\Analog Devices\SoundMAX\SMAgent.exe
c:\windows\system32\TPHDEXLG.exe
c:\windows\system32\TpKmpSvc.exe
c:\windows\system32\rundll32.exe
c:\program files\ThinkPad\PkgMgr\HOTKEY\TPONSCR.exe
c:\program files\ThinkPad\PkgMgr\HOTKEY_1\TpScrex.exe
.
**************************************************************************
.
Completion time: 2009-01-01 19:34:47 - machine was rebooted
ComboFix-quarantined-files.txt 2009-01-02 03:34:44

Pre-Run: 11,354,869,760 bytes free
Post-Run: 11,575,635,968 bytes free

213 --- E O F --- 2008-12-19 17:17:33

~~~

And the fresh HiJackThis log.

~~~
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 8:49:42 PM, on 1/1/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16762)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\ibmpmsvc.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\ThinkPad\Bluetooth Software\bin\btwdins.exe
C:\Program Files\IBM\IBM Rapid Restore Ultra\rrpcsb.exe
C:\WINDOWS\System32\QCONSVC.EXE
C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\TPHDEXLG.EXE
C:\WINDOWS\system32\TpKmpSVC.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\WINDOWS\system32\TpShocks.exe
C:\PROGRA~1\ThinkPad\PkgMgr\HOTKEY\TPHKMGR.exe
C:\PROGRA~1\ThinkPad\UTILIT~1\EzEjMnAp.Exe
C:\Program Files\Analog Devices\SoundMAX\SMax4PNP.exe
C:\WINDOWS\system32\dla\tfswctrl.exe
C:\IBMTOOLS\UTILS\ibmprc.exe
C:\Program Files\ThinkPad\ConnectUtilities\QCWLICON.EXE
C:\WINDOWS\system32\rundll32.exe
C:\Program Files\ClamWin\bin\ClamTray.exe
C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
C:\Program Files\IBM\Messages By IBM\ibmmessages.exe
C:\Program Files\ThinkPad\Bluetooth Software\BTTray.exe
C:\Program Files\ThinkPad\PkgMgr\HOTKEY\TPONSCR.exe
C:\Program Files\ThinkPad\PkgMgr\HOTKEY_1\TpScrex.exe
C:\WINDOWS\explorer.exe
C:\X_Data\hjt_manual\HiJackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
O2 - BHO: (no name) - AutorunsDisabled - (no file)
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\system32\dla\tfswshx.dll
O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O4 - HKLM\..\Run: [SynTPLpr] C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [TPKMAPHELPER] C:\Program Files\ThinkPad\Utilities\TpKmapAp.exe -helper
O4 - HKLM\..\Run: [TpShocks] TpShocks.exe
O4 - HKLM\..\Run: [TPHOTKEY] C:\PROGRA~1\ThinkPad\PkgMgr\HOTKEY\TPHKMGR.exe
O4 - HKLM\..\Run: [TP4EX] tp4ex.exe
O4 - HKLM\..\Run: [EZEJMNAP] C:\PROGRA~1\ThinkPad\UTILIT~1\EzEjMnAp.Exe
O4 - HKLM\..\Run: [SoundMAXPnP] C:\Program Files\Analog Devices\SoundMAX\SMax4PNP.exe
O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe
O4 - HKLM\..\Run: [ibmmessages] C:\Program Files\IBM\Messages By IBM\ibmmessages.exe
O4 - HKLM\..\Run: [IBMPRC] C:\IBMTOOLS\UTILS\ibmprc.exe
O4 - HKLM\..\Run: [QCWLICON] C:\Program Files\ThinkPad\ConnectUtilities\QCWLICON.EXE
O4 - HKLM\..\Run: [PWRMGRTR] rundll32 C:\PROGRA~1\ThinkPad\UTILIT~1\PWRMGRTR.DLL,PwrMgrBkGndMonitor
O4 - HKLM\..\Run: rundll32 C:\PROGRA~1\ThinkPad\UTILIT~1\BatLogEx.DLL,StartBattLog
O4 - HKLM\..\Run: [IMJPMIG8.1] "C:\WINDOWS\IME\imjp8_1\IMJPMIG.EXE" /Spoil /RemAdvDef /Migration32
O4 - HKLM\..\Run: [IMEKRMIG6.1] C:\WINDOWS\ime\imkr6_1\IMEKRMIG.EXE
O4 - HKLM\..\Run: [MSPY2002] C:\WINDOWS\system32\IME\PINTLGNT\ImScInst.exe /SYNC
O4 - HKLM\..\Run: [PHIME2002ASync] C:\WINDOWS\system32\IME\TINTLGNT\TINTSETP.EXE /SYNC
O4 - HKLM\..\Run: [PHIME2002A] C:\WINDOWS\system32\IME\TINTLGNT\TINTSETP.EXE /IMEName
O4 - HKLM\..\Run: [ClamWin] "C:\Program Files\ClamWin\bin\ClamTray.exe" --logon
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
O4 - HKCU\..\Run: [SUPERAntiSpyware] C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
O4 - HKCU\..\Run: [ibmmessages] C:\Program Files\IBM\Messages By IBM\ibmmessages.exe
O4 - HKUS\S-1-5-18\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe (User 'SYSTEM')
O4 - HKUS\S-1-5-18\..\Run: [msnmsgr] "C:\Program Files\Windows Live\Messenger\msnmsgr.exe" /background (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe (User 'Default user')
O4 - Startup: taskmgr.exe.lnk = C:\WINDOWS\system32\taskmgr.exe
O4 - Global Startup: AutorunsDisabled
O4 - Global Startup: BTTray.lnk = ?
O8 - Extra context menu item: Send To &Bluetooth - C:\Program Files\ThinkPad\Bluetooth Software\btsendto_ie_ctx.htm
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\system32\msjava.dll
O9 - Extra 'Tools' menuitem: IBM Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\system32\msjava.dll
O9 - Extra button: Software Installer - {D1A4DEBD-C2EE-449f-B9FB-E8409F9A0BC5} - C:\Program Files\Lenovo\PkgMgr\\PkgMgr.exe
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search && Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O11 - Options group: [JAVA_IBM] Java (IBM)
O16 - DPF: {001EE746-A1F9-460E-80AD-269E088D6A01} -
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1133460020828
O16 - DPF: {7FC1B346-83E6-4774-8D20-1A6B09B0E737} (Windows Live Photo Upload Control) - http://cid-83d593e2e95b8088.spaces.live.com/PhotoUpload/MsnPUpld.cab
O16 - DPF: {90051A81-3018-4826-8B38-DD60B6B53F9C} (Snapfish File Upload ActiveX Control) - http://www.costcophotocenter.com/CostcoUpload.cab
O16 - DPF: {9122D757-5A4F-4768-82C5-B4171D8556A7} (PhotoPickConvert Class) - http://appdirectory.messenger.msn.com/AppDirectory/P4Apps/PhotoSwap/PhtPkMSN.cab
O16 - DPF: {9522B3FB-7A2B-4646-8AF6-36E7F593073C} -
O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://messenger.msn.com/download/MsnMessengerSetupDownloader.cab
O16 - DPF: {D6E7CFB5-C074-4D1C-B647-663D1A8D96BF} (Facebook Photo Uploader 4) - http://upload.facebook.com/controls/FacebookPhotoUploader4_5.cab
O20 - Winlogon Notify: !SASWinLogon - C:\Program Files\SUPERAntiSpyware\SASWINLO.DLL
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: Bluetooth Service (btwdins) - Broadcom Corporation - C:\Program Files\ThinkPad\Bluetooth Software\bin\btwdins.exe
O23 - Service: EvtEng - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
O23 - Service: IBM Rapid Restore Ultra Service - Unknown owner - C:\Program Files\IBM\IBM Rapid Restore Ultra\rrpcsb.exe
O23 - Service: IBM PM Service (IBMPMSVC) - Unknown owner - C:\WINDOWS\system32\ibmpmsvc.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
O23 - Service: IBM PSA Access Driver Control (PsaSrv) - Unknown owner - C:\WINDOWS\system32\PsaSrv.exe (file missing)
O23 - Service: QCONSVC - IBM Corp. - C:\WINDOWS\System32\QCONSVC.EXE
O23 - Service: RegSrvc - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
O23 - Service: Spectrum24 Event Monitor (S24EventMonitor) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
O23 - Service: SoundMAX Agent Service (SoundMAX Agent Service (default)) - Analog Devices, Inc. - C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
O23 - Service: IBM HDD APS Logging Service (TPHDEXLGSVC) - IBM Corporation - C:\WINDOWS\System32\TPHDEXLG.EXE
O23 - Service: IBM KCU Service (TpKmpSVC) - Unknown owner - C:\WINDOWS\system32\TpKmpSVC.exe
O24 - Desktop Component 0: Privacy Protection - (no file)

--
End of file - 9767 bytes
~~~

[B]Notes: After the reboot performed by ComboFix finished, SuperAntiSpyware came up (instead of crashing) and Spybot began warning me again about registry entries and browser helper objects being deleted (as expected). Yay!

I think we may have contracted this infection via a spam email. As you guide me through the cleaning process, can you make a recommendation for scanning/disinfecting tools for Outlook 2000?

Thank you so much, Shaba.

Tephyr

Shaba

2009-01-02, 11:23

Recovery console thing is normal due to infection you had :)

"I think we may have contracted this infection via a spam email. As you guide me through the cleaning process, can you make a recommendation for scanning/disinfecting tools for Outlook 2000?"

We will come to that a bit later :)

See here how to install recovery console manually, re-run combofix afterwards and post back a fresh combofix log, please.
http://www.bleepingcomputer.com/combofix/how-to-use-combofix

tephyr

2009-01-02, 18:37

Notes: This time when I ran ComboFix, it downloaded the recovery console automatically. CF did notify me of a new version, but I chose not to download it.

SuperAntiSpyware automatically downloaded its updates, and I had Spybot S&D get updates for good measure (after running ComboFix), but did not run any scans.
~~~
ComboFix 08-12-31.01 - Andrew 2009-01-02 8:18:44.2 - NTFSx86
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.1022.669 [GMT -8:00]
Running from: c:\x_data\Combo-Fix.exe
.

((((((((((((((((((((((((( Files Created from 2008-12-02 to 2009-01-02 )))))))))))))))))))))))))))))))
.

2008-12-25 21:32 . 2008-12-25 21:32 54,156 --ah----- c:\windows\QTFont.qfn
2008-12-25 21:32 . 2008-12-25 21:32 1,409 --a------ c:\windows\QTFont.for

.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2009-01-02 16:12 --------- d-----w c:\program files\SUPERAntiSpyware
2008-12-27 00:15 --------- d-----w c:\program files\TightVNC
2008-12-27 00:14 --------- d-----w c:\documents and settings\Jennifer\Application Data\Orbit
2008-12-26 23:37 --------- d-----w c:\documents and settings\Andrew\Application Data\Orbit
2008-12-26 18:49 --------- d-----w c:\program files\Spybot - Search & Destroy
2008-12-26 18:49 --------- d-----w c:\documents and settings\All Users\Application Data\Spybot - Search & Destroy
2008-12-25 17:26 --------- d-----w c:\documents and settings\All Users\Application Data\VMware
2008-12-25 17:22 --------- d-----w c:\documents and settings\LocalService\Application Data\VMware
2008-11-23 23:15 --------- d-----w c:\documents and settings\Guest\Application Data\Orbit
2008-11-21 23:14 --------- d-----w c:\documents and settings\Guest\Application Data\SUPERAntiSpyware.com
2008-11-11 06:18 --------- d-----w c:\documents and settings\Jennifer\Application Data\Malwarebytes
2007-11-07 00:24 774,144 ----a-w c:\program files\RngInterstitial.dll
2008-08-07 04:36 32,768 --sha-w c:\windows\system32\config\systemprofile\Local Settings\History\History.IE5\MSHist012008080620080807\index.dat
.

((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"ctfmon.exe"="c:\windows\system32\ctfmon.exe" [2008-04-13 15360]
"SpybotSD TeaTimer"="c:\program files\Spybot - Search & Destroy\TeaTimer.exe" [2008-08-18 1832272]
"SUPERAntiSpyware"="c:\program files\SUPERAntiSpyware\SUPERAntiSpyware.exe" [2009-01-02 1830128]
"ibmmessages"="c:\program files\IBM\Messages By IBM\ibmmessages.exe" [2004-08-06 442368]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"SynTPLpr"="c:\program files\Synaptics\SynTP\SynTPLpr.exe" [2004-11-08 110592]
"SynTPEnh"="c:\program files\Synaptics\SynTP\SynTPEnh.exe" [2004-11-08 512000]
"TPKMAPHELPER"="c:\program files\ThinkPad\Utilities\TpKmapAp.exe" [2004-02-04 897024]
"TPHOTKEY"="c:\progra~1\ThinkPad\PkgMgr\HOTKEY\TPHKMGR.exe" [2005-04-04 94208]
"EZEJMNAP"="c:\progra~1\ThinkPad\UTILIT~1\EzEjMnAp.Exe" [2005-03-23 217088]
"SoundMAXPnP"="c:\program files\Analog Devices\SoundMAX\SMax4PNP.exe" [2004-10-14 1388544]
"ATIPTA"="c:\program files\ATI Technologies\ATI Control Panel\atiptaxx.exe" [2005-05-10 344064]
"dla"="c:\windows\system32\dla\tfswctrl.exe" [2004-09-02 127035]
"ibmmessages"="c:\program files\IBM\Messages By IBM\ibmmessages.exe" [2004-08-06 442368]
"IBMPRC"="c:\ibmtools\UTILS\ibmprc.exe" [2005-04-27 90112]
"QCWLICON"="c:\program files\ThinkPad\ConnectUtilities\QCWLICON.EXE" [2005-03-18 86016]
"PWRMGRTR"="c:\progra~1\ThinkPad\UTILIT~1\PWRMGRTR.DLL" [2005-04-13 139264]
"BLOG"="c:\progra~1\ThinkPad\UTILIT~1\BatLogEx.DLL" [2005-04-13 208896]
"IMJPMIG8.1"="c:\windows\IME\imjp8_1\IMJPMIG.EXE" [2004-08-04 208952]
"IMEKRMIG6.1"="c:\windows\ime\imkr6_1\IMEKRMIG.EXE" [2004-08-04 44032]
"MSPY2002"="c:\windows\system32\IME\PINTLGNT\ImScInst.exe" [2004-08-04 59392]
"PHIME2002ASync"="c:\windows\system32\IME\TINTLGNT\TINTSETP.EXE" [2004-08-04 455168]
"PHIME2002A"="c:\windows\system32\IME\TINTLGNT\TINTSETP.EXE" [2004-08-04 455168]
"ClamWin"="c:\program files\ClamWin\bin\ClamTray.exe" [2008-11-04 86016]
"QuickTime Task"="c:\program files\QuickTime\qttask.exe" [2008-01-31 385024]
"TpShocks"="TpShocks.exe" [2005-04-05 c:\windows\system32\TpShocks.exe]
"TP4EX"="tp4ex.exe" [2004-11-12 c:\windows\system32\TP4EX.exe]

[HKEY_USERS\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\Run]
"ctfmon.exe"="c:\windows\system32\ctfmon.exe" [2008-04-13 15360]
"msnmsgr"="c:\program files\Windows Live\Messenger\msnmsgr.exe" [2007-10-18 5724184]

c:\documents and settings\Jennifer\Start Menu\Programs\Startup\
HotSync Manager.lnk - c:\program files\palmOne\HOTSYNC.EXE [2004-04-13 299008]
Office Startup.lnk - c:\program files\Microsoft Office\Office\OSA.EXE [1996-11-17 51984]

c:\documents and settings\Jennifer\Start Menu\Programs\Startup\AutorunsDisabled
powerreg scheduler.exe [2005-12-01 233472]

c:\documents and settings\Andrew\Start Menu\Programs\Startup\
taskmgr.exe.lnk - c:\windows\system32\taskmgr.exe [1980-01-01 135680]

c:\documents and settings\All Users\Start Menu\Programs\Startup\
BTTray.lnk - c:\program files\ThinkPad\Bluetooth Software\BTTray.exe [2005-05-24 565309]

[HKEY_CURRENT_USER\software\microsoft\windows\currentversion\policies\explorer]
"ForceStartMenuLogOff"= 1 (0x1)

[hkey_local_machine\software\microsoft\windows\currentversion\explorer\ShellExecuteHooks]
"{5AE067D3-9AFB-48E0-853A-EBB7F4A000DA}"= "c:\program files\SUPERAntiSpyware\SASSEH.DLL" [2008-05-13 77824]

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon\notify\!SASWinLogon]
2009-01-02 08:12 356352 c:\program files\SUPERAntiSpyware\SASWINLO.DLL

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon\notify\QConGina]
2005-03-18 03:07 262144 c:\windows\system32\QConGina.dll

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon\notify\tphotkey]
2004-08-12 20:11 24576 c:\windows\system32\tphklock.dll

[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\lsa]
Notification Packages REG_MULTI_SZ scecli pwdmon

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\procexp90.Sys]
@=""

[HKEY_LOCAL_MACHINE\software\microsoft\security center]
"AntiVirusOverride"=dword:00000001

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
"%windir%\\system32\\sessmgr.exe"=
"c:\\cwRsync\\bin\\rsync.exe"=
"c:\\Program Files\\Messenger\\msmsgs.exe"=
"c:\documents and settings\Jennifer\Application Data\Facebook\facebook.exe"= c:\documents and settings\Jennifer\Application Data\Facebook\facebook.exe:127.0.0.1/255.255.255.255:Enabled:Facebook
"%windir%\\Network Diagnostic\\xpnetdiag.exe"=
"c:\\Program Files\\uTorrent\\uTorrent.exe"=
"c:\\Program Files\\Opera\\Opera.exe"=
"c:\\Program Files\\Windows Live\\Messenger\\msnmsgr.exe"=
"c:\\Program Files\\Windows Live\\Messenger\\livecall.exe"=

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\GloballyOpenPorts\List]
"3389:TCP"= 3389:TCP:@xpsp2res.dll,-22009

R0 Shockprf;Shockprf;c:\windows\system32\drivers\Shockprf.sys [2005-11-26 59776]
R0 TPDiskPM;TPDiskPM;c:\windows\system32\drivers\TPDiskPM.sys [2005-11-26 14208]
R1 ANC;ANC;c:\windows\system32\drivers\ANC.SYS [2005-11-26 11520]
R1 IBMTPCHK;IBMTPCHK;c:\windows\system32\drivers\IBMBLDID.SYS [2005-11-26 2432]
R1 SASDIFSV;SASDIFSV;\??\c:\program files\SUPERAntiSpyware\SASDIFSV.SYS [2008-05-28 8944]
R1 SASKUTIL;SASKUTIL;\??\c:\program files\SUPERAntiSpyware\SASKUTIL.sys [2008-05-28 55024]
R1 ShockMgr;ShockMgr;c:\windows\system32\drivers\ShockMgr.sys [2005-11-26 4608]
R1 TPPWRIF;TPPWRIF;c:\windows\system32\drivers\Tppwrif.sys [2005-11-26 4442]
R2 ibmfilter;ibmfilter;\??\c:\windows\system32\drivers\ibmfilter.sys [2005-04-27 63616]
R3 SASENUM;SASENUM;\??\c:\program files\SUPERAntiSpyware\SASENUM.SYS [2008-05-28 7408]
R3 TPInput;TPInput;c:\windows\system32\DRIVERS\TPInput.sys [2005-11-26 6016]
R3 TPM11;NSC Integrated Trusted Platform Module 1.1;c:\windows\system32\DRIVERS\nsctpm11.sys [1980-01-01 14336]
S3 P1130VID;Creative WebCam NX Pro;c:\windows\system32\DRIVERS\P1130Vid.sys [2005-12-13 90357]
S3 QCNDISIF;QCNDISIF;c:\windows\system32\drivers\qcndisif.SYS [2005-11-26 12288]
.
Contents of the 'Scheduled Tasks' folder

2008-12-23 c:\windows\Tasks\Jennifer's backup.job
- c:\windows\system32\ntbackup.exe [2008-04-13 16:12]

2009-01-02 c:\windows\Tasks\PMTask.job
- c:\progra~1\ThinkPad\UTILIT~1\PWMIDTSK.EXE [2005-04-13 01:01]
.
- - - - ORPHANS REMOVED - - - -

Toolbar-{07B18EA9-A523-4961-B6BB-170DE4475CCA} - (no file)

.
------- Supplementary Scan -------
.
uStart Page = about:blank
IE: Send To &Bluetooth - c:\program files\ThinkPad\Bluetooth Software\btsendto_ie_ctx.htm

O16 -: Microsoft XML Parser for Java - file://c:\windows\Java\classes\xmldso.cab
c:\windows\Downloaded Program Files\Microsoft XML Parser for Java.osd

O16 -: {9522B3FB-7A2B-4646-8AF6-36E7F593073C}
.

**************************************************************************

catchme 0.3.1367 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2009-01-02 08:21:54
Windows 5.1.2600 Service Pack 3 NTFS

scanning hidden processes ...

scanning hidden autostart entries ...

scanning hidden files ...

scan completed successfully
hidden files: 0

**************************************************************************
.
--------------------- LOCKED REGISTRY KEYS ---------------------

[HKEY_LOCAL_MACHINE\software\Microsoft\Windows\CurrentVersion\Reinstall\*NULL*u�|�*NULL*]
@Security="Inherited"
"DisplayName"="?\11"
"DeviceDesc"="?\11"
"ProviderName"="?\11???\11\08"
"MFG"="??\09"
"ReinstallString"="6.14.10.6546"
"DeviceInstanceIds"=multi:"c:\\ibmtools\\drivers\\video\\driver\\2kxp_inf\\cx_24101.inf\00"
.
--------------------- DLLs Loaded Under Running Processes ---------------------

- - - - - - - > 'winlogon.exe'(800)
c:\program files\SUPERAntiSpyware\SASWINLO.DLL
c:\windows\system32\Ati2evxx.dll
c:\windows\system32\tphklock.dll

- - - - - - - > 'lsass.exe'(856)
c:\windows\system32\pwdmon.dll
.
------------------------ Other Running Processes ------------------------
.
c:\windows\system32\ibmpmsvc.exe
c:\windows\system32\ati2evxx.exe
c:\program files\Intel\Wireless\Bin\EvtEng.exe
c:\program files\Intel\Wireless\Bin\S24EvMon.exe
c:\windows\system32\ati2evxx.exe
c:\program files\ThinkPad\Bluetooth Software\bin\btwdins.exe
c:\program files\IBM\IBM Rapid Restore Ultra\rrpcsb.exe
c:\windows\system32\QCONSVC.EXE
c:\program files\Intel\Wireless\Bin\RegSrvc.exe
c:\program files\Analog Devices\SoundMAX\SMAgent.exe
c:\windows\system32\TPHDEXLG.exe
c:\windows\system32\TpKmpSvc.exe
c:\windows\system32\rundll32.exe
c:\program files\ThinkPad\PkgMgr\HOTKEY\TPONSCR.exe
c:\program files\ThinkPad\PkgMgr\HOTKEY_1\TpScrex.exe
.
**************************************************************************
.
Completion time: 2009-01-02 8:25:01 - machine was rebooted
ComboFix-quarantined-files.txt 2009-01-02 16:24:58
ComboFix2.txt 2009-01-02 03:34:49

Pre-Run: 13,539,065,856 bytes free
Post-Run: 13,521,952,768 bytes free

WindowsXP-KB310994-SP2-Pro-BootDisk-ENU.exe
[boot loader]
timeout=2
default=multi(0)disk(0)rdisk(0)partition(1)\WINDOWS
[operating systems]
c:\cmdcons\BOOTSECT.DAT="Microsoft Windows Recovery Console" /cmdcons
multi(0)disk(0)rdisk(0)partition(1)\WINDOWS="Microsoft Windows XP Professional" /fastdetect

191 --- E O F --- 2008-12-19 17:17:33

Shaba

2009-01-02, 19:06

Please go to Kaspersky website (http://www.kaspersky.com/kos/eng/partner/default/kavwebscan.html) and perform an online antivirus scan.

Note: If you are using Windows Vista, open your browser by right-clicking on its icon and select 'Run as administrator' to perform this scan.

Read through the requirements and privacy statement and click on Accept button.
It will start downloading and installing the scanner and virus definitions. You will be prompted to install an application from Kaspersky. Click Run.
When the downloads have finished, click on Settings.
Make sure these boxes are checked (ticked). If they are not, please tick them and click on the Save button: Spyware, Adware, Dialers, and other potentially dangerous programs
Archives
Click on My Computer under Scan.
Once the scan is complete, it will display the results. Click on View Scan Report.
You will see a list of infected items there. Click on Save Report As....
Save this report to a convenient place. Change the Files of type to Text file (.txt) before clicking on the Save button.
Please post this log in your next reply along with a fresh HijackThis log.

If you need a tutorial, see here (http://i275.photobucket.com/albums/jj285/Bleeping/KAS/KAS9.gif)

tephyr

2009-01-03, 01:00

--------------------------------------------------------------------------------
KASPERSKY ONLINE SCANNER 7 REPORT
Friday, January 2, 2009
Operating System: Microsoft Windows XP Professional Service Pack 3 (build 2600)
Kaspersky Online Scanner 7 version: 7.0.25.0
Program database last update: Friday, January 02, 2009 16:16:52
Records in database: 1549017
--------------------------------------------------------------------------------

Scan settings:
Scan using the following database: extended
Scan archives: yes
Scan mail databases: yes

Scan area - My Computer:
C:\
D:\

Scan statistics:
Files scanned: 81430
Threat name: 13
Infected objects: 19
Suspicious objects: 2
Duration of the scan: 01:38:54

File name / Threat name / Threats count
C:\Documents and Settings\All Users\.clamwin\quarantine\infected.password.zlo Infected: Email-Worm.Win32.Sobig.b 1
C:\Documents and Settings\Jennifer\My Documents\waterfreeCNET.exe Infected: not-a-virus:AdWare.Win32.SaveNow.aa 1
C:\Documents and Settings\Jennifer\My Documents\waterfreeCNET.exe Infected: not-a-virus:AdWare.Win32.SaveNow.au 1
C:\Program Files\Windows Live\Messenger\msimg32.dll Infected: not-a-virus:AdTool.Win32.MyWebSearch.cv 1
C:\Program Files\Windows Live\Messenger\riched20.dll Infected: not-a-virus:AdTool.Win32.MyWebSearch.cj 1
C:\Qoobox\Quarantine\C\Program Files\Internet Explorer\msimg32.dll.vir Infected: not-a-virus:AdTool.Win32.MyWebSearch.cv 1
C:\Qoobox\Quarantine\C\WINDOWS\system32\drivers\TDSSmhct.sys.vir Infected: Backdoor.Win32.TDSS.bkw 1
C:\Qoobox\Quarantine\C\WINDOWS\system32\TDSSbrsr.dll.vir Infected: Backdoor.Win32.TDSS.asz 1
C:\Qoobox\Quarantine\C\WINDOWS\system32\TDSSotub.dll.vir Infected: Backdoor.Win32.TDSS.blh 1
C:\Qoobox\Quarantine\C\WINDOWS\system32\TDSSriqp.dll.vir Infected: Backdoor.Win32.TDSS.atb 1
C:\Qoobox\Quarantine\C\WINDOWS\system32\TDSSxfum.dll.vir Infected: Trojan.Win32.Agent.arvz 1
C:\System Volume Information\_restore{5D527826-05BD-4A83-8416-28ACDDA14001}\RP1059\A0045529.sys Infected: Backdoor.Win32.TDSS.bkw 1
C:\System Volume Information\_restore{5D527826-05BD-4A83-8416-28ACDDA14001}\RP1059\A0045530.dll Infected: Backdoor.Win32.TDSS.blh 1
C:\System Volume Information\_restore{5D527826-05BD-4A83-8416-28ACDDA14001}\RP1059\A0045531.dll Infected: Backdoor.Win32.TDSS.asz 1
C:\System Volume Information\_restore{5D527826-05BD-4A83-8416-28ACDDA14001}\RP1059\A0045532.dll Infected: Backdoor.Win32.TDSS.atb 1
C:\System Volume Information\_restore{5D527826-05BD-4A83-8416-28ACDDA14001}\RP1059\A0045533.dll Infected: Trojan.Win32.Agent.arvz 1
C:\System Volume Information\_restore{5D527826-05BD-4A83-8416-28ACDDA14001}\RP1059\A0045545.dll Infected: not-a-virus:AdTool.Win32.MyWebSearch.cv 1
C:\System Volume Information\_restore{5D527826-05BD-4A83-8416-28ACDDA14001}\RP1059\A0045584.exe Infected: not-a-virus:RemoteAdmin.Win32.WinVNC-based.h 1
C:\System Volume Information\_restore{5D527826-05BD-4A83-8416-28ACDDA14001}\RP1059\A0045584.exe Infected: not-a-virus:RemoteAdmin.Win32.WinVNC-based.b 1
C:\X_Data\OL\outlook.pst Suspicious: Exploit.HTML.CodeBaseExec 2

The selected area was scanned.
~~~
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 2:56:33 PM, on 1/2/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16762)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\ibmpmsvc.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\ThinkPad\Bluetooth Software\bin\btwdins.exe
C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\WINDOWS\system32\TpShocks.exe
C:\PROGRA~1\ThinkPad\PkgMgr\HOTKEY\TPHKMGR.exe
C:\PROGRA~1\ThinkPad\UTILIT~1\EzEjMnAp.Exe
C:\Program Files\Analog Devices\SoundMAX\SMax4PNP.exe
C:\WINDOWS\system32\dla\tfswctrl.exe
C:\IBMTOOLS\UTILS\ibmprc.exe
C:\Program Files\ThinkPad\ConnectUtilities\QCWLICON.EXE
C:\WINDOWS\system32\rundll32.exe
C:\Program Files\IBM\IBM Rapid Restore Ultra\rrpcsb.exe
C:\Program Files\ThinkPad\Bluetooth Software\BTTray.exe
C:\WINDOWS\system32\taskmgr.exe
C:\WINDOWS\System32\QCONSVC.EXE
C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
C:\Program Files\ThinkPad\PkgMgr\HOTKEY\TPONSCR.exe
C:\Program Files\ThinkPad\PkgMgr\HOTKEY_1\TpScrex.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\TPHDEXLG.EXE
C:\WINDOWS\system32\TpKmpSVC.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\X_Data\hjt_manual\HiJackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
O2 - BHO: (no name) - AutorunsDisabled - (no file)
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\system32\dla\tfswshx.dll
O2 - BHO: Java(tm) Plug-In SSV Helper - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre6\bin\ssv.dll
O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O4 - HKLM\..\Run: [SynTPLpr] C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [TPKMAPHELPER] C:\Program Files\ThinkPad\Utilities\TpKmapAp.exe -helper
O4 - HKLM\..\Run: [TpShocks] TpShocks.exe
O4 - HKLM\..\Run: [TPHOTKEY] C:\PROGRA~1\ThinkPad\PkgMgr\HOTKEY\TPHKMGR.exe
O4 - HKLM\..\Run: [TP4EX] tp4ex.exe
O4 - HKLM\..\Run: [EZEJMNAP] C:\PROGRA~1\ThinkPad\UTILIT~1\EzEjMnAp.Exe
O4 - HKLM\..\Run: [SoundMAXPnP] C:\Program Files\Analog Devices\SoundMAX\SMax4PNP.exe
O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe
O4 - HKLM\..\Run: [ibmmessages] C:\Program Files\IBM\Messages By IBM\ibmmessages.exe
O4 - HKLM\..\Run: [IBMPRC] C:\IBMTOOLS\UTILS\ibmprc.exe
O4 - HKLM\..\Run: [QCWLICON] C:\Program Files\ThinkPad\ConnectUtilities\QCWLICON.EXE
O4 - HKLM\..\Run: [PWRMGRTR] rundll32 C:\PROGRA~1\ThinkPad\UTILIT~1\PWRMGRTR.DLL,PwrMgrBkGndMonitor
O4 - HKLM\..\Run: [BLOG] rundll32 C:\PROGRA~1\ThinkPad\UTILIT~1\BatLogEx.DLL,StartBattLog
O4 - HKLM\..\Run: [IMJPMIG8.1] "C:\WINDOWS\IME\imjp8_1\IMJPMIG.EXE" /Spoil /RemAdvDef /Migration32
O4 - HKLM\..\Run: [IMEKRMIG6.1] C:\WINDOWS\ime\imkr6_1\IMEKRMIG.EXE
O4 - HKLM\..\Run: [MSPY2002] C:\WINDOWS\system32\IME\PINTLGNT\ImScInst.exe /SYNC
O4 - HKLM\..\Run: [PHIME2002ASync] C:\WINDOWS\system32\IME\TINTLGNT\TINTSETP.EXE /SYNC
O4 - HKLM\..\Run: [PHIME2002A] C:\WINDOWS\system32\IME\TINTLGNT\TINTSETP.EXE /IMEName
O4 - HKLM\..\Run: [ClamWin] "C:\Program Files\ClamWin\bin\ClamTray.exe" --logon
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe"
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
O4 - HKCU\..\Run: [SUPERAntiSpyware] C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
O4 - HKCU\..\RunOnce: [FlashPlayerUpdate] C:\WINDOWS\system32\Macromed\Flash\FlashUtil9e.exe
O4 - HKUS\S-1-5-18\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe (User 'SYSTEM')
O4 - HKUS\S-1-5-18\..\Run: [msnmsgr] "C:\Program Files\Windows Live\Messenger\msnmsgr.exe" /background (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe (User 'Default user')
O4 - Startup: taskmgr.exe.lnk = C:\WINDOWS\system32\taskmgr.exe
O4 - Global Startup: AutorunsDisabled
O4 - Global Startup: BTTray.lnk = ?
O8 - Extra context menu item: Send To &Bluetooth - C:\Program Files\ThinkPad\Bluetooth Software\btsendto_ie_ctx.htm
O9 - Extra button: Software Installer - {D1A4DEBD-C2EE-449f-B9FB-E8409F9A0BC5} - C:\Program Files\Lenovo\PkgMgr\\PkgMgr.exe
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search && Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O11 - Options group: [JAVA_IBM] Java (IBM)
O16 - DPF: {001EE746-A1F9-460E-80AD-269E088D6A01} -
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1133460020828
O16 - DPF: {7FC1B346-83E6-4774-8D20-1A6B09B0E737} (Windows Live Photo Upload Control) - http://cid-83d593e2e95b8088.spaces.live.com/PhotoUpload/MsnPUpld.cab
O16 - DPF: {90051A81-3018-4826-8B38-DD60B6B53F9C} (Snapfish File Upload ActiveX Control) - http://www.costcophotocenter.com/CostcoUpload.cab
O16 - DPF: {9122D757-5A4F-4768-82C5-B4171D8556A7} (PhotoPickConvert Class) - http://appdirectory.messenger.msn.com/AppDirectory/P4Apps/PhotoSwap/PhtPkMSN.cab
O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://messenger.msn.com/download/MsnMessengerSetupDownloader.cab
O16 - DPF: {D6E7CFB5-C074-4D1C-B647-663D1A8D96BF} (Facebook Photo Uploader 4) - http://upload.facebook.com/controls/FacebookPhotoUploader4_5.cab
O20 - Winlogon Notify: !SASWinLogon - C:\Program Files\SUPERAntiSpyware\SASWINLO.DLL
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: Bluetooth Service (btwdins) - Broadcom Corporation - C:\Program Files\ThinkPad\Bluetooth Software\bin\btwdins.exe
O23 - Service: EvtEng - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
O23 - Service: IBM Rapid Restore Ultra Service - Unknown owner - C:\Program Files\IBM\IBM Rapid Restore Ultra\rrpcsb.exe
O23 - Service: IBM PM Service (IBMPMSVC) - Unknown owner - C:\WINDOWS\system32\ibmpmsvc.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: IBM PSA Access Driver Control (PsaSrv) - Unknown owner - C:\WINDOWS\system32\PsaSrv.exe (file missing)
O23 - Service: QCONSVC - IBM Corp. - C:\WINDOWS\System32\QCONSVC.EXE
O23 - Service: RegSrvc - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
O23 - Service: Spectrum24 Event Monitor (S24EventMonitor) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
O23 - Service: SoundMAX Agent Service (SoundMAX Agent Service (default)) - Analog Devices, Inc. - C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
O23 - Service: IBM HDD APS Logging Service (TPHDEXLGSVC) - IBM Corporation - C:\WINDOWS\System32\TPHDEXLG.EXE
O23 - Service: IBM KCU Service (TpKmpSVC) - Unknown owner - C:\WINDOWS\system32\TpKmpSVC.exe
O24 - Desktop Component 0: Privacy Protection - (no file)

--
End of file - 9988 bytes

Shaba

2009-01-03, 12:23

Delete these:

C:\Documents and Settings\All Users\.clamwin\quarantine\infected.password.zlo
C:\Documents and Settings\Jennifer\My Documents\waterfreeCNET.exe
C:\Program Files\Windows Live\Messenger\msimg32.dll
C:\Program Files\Windows Live\Messenger\riched20.dll
C:\Qoobox\Quarantine

Empty Recycle Bin.

Open HijackThis, click do a system scan only and checkmark these:

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = about:blank (unless you have set it)
O2 - BHO: (no name) - AutorunsDisabled - (no file)
O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)
O24 - Desktop Component 0: Privacy Protection - (no file)

Close all windows including browser and press fix checked.

Reboot.

Post back a fresh HijackThis log and tell me if any issues left?

tephyr

2009-01-03, 17:11

No issues left that I can see from this infestation. No more proxy, all the currently-installed antispyware loads OK.

I have run all the commands from the Andrew user account, although the infection was contracted through the Jennifer user account. I ran IE and Outlook on that account, and it appears fine. Is there anything else I need to do to make sure her account is clean, too?

Lastly, there's an annoyance from the first spyware attack: for Jennifer's account, there is no "Run" Start menu option - I have to bring up taskmanager, and use the Run command in its menu. Do you know how to show that menu option?

Thanks,

Tephyr
~~~
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 6:56:37 AM, on 1/3/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16762)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\ibmpmsvc.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\ThinkPad\Bluetooth Software\bin\btwdins.exe
C:\Program Files\IBM\IBM Rapid Restore Ultra\rrpcsb.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\WINDOWS\System32\QCONSVC.EXE
C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\TPHDEXLG.EXE
C:\WINDOWS\system32\TpKmpSVC.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\WINDOWS\system32\TpShocks.exe
C:\PROGRA~1\ThinkPad\PkgMgr\HOTKEY\TPHKMGR.exe
C:\PROGRA~1\ThinkPad\UTILIT~1\EzEjMnAp.Exe
C:\Program Files\Analog Devices\SoundMAX\SMax4PNP.exe
C:\WINDOWS\system32\dla\tfswctrl.exe
C:\Program Files\IBM\Messages By IBM\ibmmessages.exe
C:\IBMTOOLS\UTILS\ibmprc.exe
C:\Program Files\ThinkPad\ConnectUtilities\QCWLICON.EXE
C:\WINDOWS\system32\rundll32.exe
C:\Program Files\ClamWin\bin\ClamTray.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
C:\Program Files\ThinkPad\Bluetooth Software\BTTray.exe
C:\WINDOWS\system32\taskmgr.exe
C:\Program Files\ThinkPad\PkgMgr\HOTKEY\TPONSCR.exe
C:\Program Files\ThinkPad\PkgMgr\HOTKEY_1\TpScrex.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\wuauclt.exe
C:\X_Data\hjt_manual\HiJackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\system32\dla\tfswshx.dll
O2 - BHO: Java(tm) Plug-In SSV Helper - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre6\bin\ssv.dll
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O4 - HKLM\..\Run: [SynTPLpr] C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [TPKMAPHELPER] C:\Program Files\ThinkPad\Utilities\TpKmapAp.exe -helper
O4 - HKLM\..\Run: [TpShocks] TpShocks.exe
O4 - HKLM\..\Run: [TPHOTKEY] C:\PROGRA~1\ThinkPad\PkgMgr\HOTKEY\TPHKMGR.exe
O4 - HKLM\..\Run: [TP4EX] tp4ex.exe
O4 - HKLM\..\Run: [EZEJMNAP] C:\PROGRA~1\ThinkPad\UTILIT~1\EzEjMnAp.Exe
O4 - HKLM\..\Run: [SoundMAXPnP] C:\Program Files\Analog Devices\SoundMAX\SMax4PNP.exe
O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe
O4 - HKLM\..\Run: [ibmmessages] C:\Program Files\IBM\Messages By IBM\ibmmessages.exe
O4 - HKLM\..\Run: [IBMPRC] C:\IBMTOOLS\UTILS\ibmprc.exe
O4 - HKLM\..\Run: [QCWLICON] C:\Program Files\ThinkPad\ConnectUtilities\QCWLICON.EXE
O4 - HKLM\..\Run: [PWRMGRTR] rundll32 C:\PROGRA~1\ThinkPad\UTILIT~1\PWRMGRTR.DLL,PwrMgrBkGndMonitor
O4 - HKLM\..\Run: [BLOG] rundll32 C:\PROGRA~1\ThinkPad\UTILIT~1\BatLogEx.DLL,StartBattLog
O4 - HKLM\..\Run: [IMJPMIG8.1] "C:\WINDOWS\IME\imjp8_1\IMJPMIG.EXE" /Spoil /RemAdvDef /Migration32
O4 - HKLM\..\Run: [IMEKRMIG6.1] C:\WINDOWS\ime\imkr6_1\IMEKRMIG.EXE
O4 - HKLM\..\Run: [MSPY2002] C:\WINDOWS\system32\IME\PINTLGNT\ImScInst.exe /SYNC
O4 - HKLM\..\Run: [PHIME2002ASync] C:\WINDOWS\system32\IME\TINTLGNT\TINTSETP.EXE /SYNC
O4 - HKLM\..\Run: [PHIME2002A] C:\WINDOWS\system32\IME\TINTLGNT\TINTSETP.EXE /IMEName
O4 - HKLM\..\Run: [ClamWin] "C:\Program Files\ClamWin\bin\ClamTray.exe" --logon
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe"
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
O4 - HKCU\..\Run: [SUPERAntiSpyware] C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
O4 - HKCU\..\Run: [ibmmessages] C:\Program Files\IBM\Messages By IBM\ibmmessages.exe
O4 - HKUS\S-1-5-18\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe (User 'SYSTEM')
O4 - HKUS\S-1-5-18\..\Run: [msnmsgr] "C:\Program Files\Windows Live\Messenger\msnmsgr.exe" /background (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe (User 'Default user')
O4 - Startup: taskmgr.exe.lnk = C:\WINDOWS\system32\taskmgr.exe
O4 - Global Startup: AutorunsDisabled
O4 - Global Startup: BTTray.lnk = ?
O8 - Extra context menu item: Send To &Bluetooth - C:\Program Files\ThinkPad\Bluetooth Software\btsendto_ie_ctx.htm
O9 - Extra button: Software Installer - {D1A4DEBD-C2EE-449f-B9FB-E8409F9A0BC5} - C:\Program Files\Lenovo\PkgMgr\\PkgMgr.exe
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search && Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O11 - Options group: [JAVA_IBM] Java (IBM)
O16 - DPF: {001EE746-A1F9-460E-80AD-269E088D6A01} -
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1133460020828
O16 - DPF: {7FC1B346-83E6-4774-8D20-1A6B09B0E737} (Windows Live Photo Upload Control) - http://cid-83d593e2e95b8088.spaces.live.com/PhotoUpload/MsnPUpld.cab
O16 - DPF: {90051A81-3018-4826-8B38-DD60B6B53F9C} (Snapfish File Upload ActiveX Control) - http://www.costcophotocenter.com/CostcoUpload.cab
O16 - DPF: {9122D757-5A4F-4768-82C5-B4171D8556A7} (PhotoPickConvert Class) - http://appdirectory.messenger.msn.com/AppDirectory/P4Apps/PhotoSwap/PhtPkMSN.cab
O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://messenger.msn.com/download/MsnMessengerSetupDownloader.cab
O16 - DPF: {D6E7CFB5-C074-4D1C-B647-663D1A8D96BF} (Facebook Photo Uploader 4) - http://upload.facebook.com/controls/FacebookPhotoUploader4_5.cab
O20 - Winlogon Notify: !SASWinLogon - C:\Program Files\SUPERAntiSpyware\SASWINLO.DLL
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: Bluetooth Service (btwdins) - Broadcom Corporation - C:\Program Files\ThinkPad\Bluetooth Software\bin\btwdins.exe
O23 - Service: EvtEng - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
O23 - Service: IBM Rapid Restore Ultra Service - Unknown owner - C:\Program Files\IBM\IBM Rapid Restore Ultra\rrpcsb.exe
O23 - Service: IBM PM Service (IBMPMSVC) - Unknown owner - C:\WINDOWS\system32\ibmpmsvc.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: IBM PSA Access Driver Control (PsaSrv) - Unknown owner - C:\WINDOWS\system32\PsaSrv.exe (file missing)
O23 - Service: QCONSVC - IBM Corp. - C:\WINDOWS\System32\QCONSVC.EXE
O23 - Service: RegSrvc - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
O23 - Service: Spectrum24 Event Monitor (S24EventMonitor) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
O23 - Service: SoundMAX Agent Service (SoundMAX Agent Service (default)) - Analog Devices, Inc. - C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
O23 - Service: IBM HDD APS Logging Service (TPHDEXLGSVC) - IBM Corporation - C:\WINDOWS\System32\TPHDEXLG.EXE
O23 - Service: IBM KCU Service (TpKmpSVC) - Unknown owner - C:\WINDOWS\system32\TpKmpSVC.exe
O24 - Desktop Component 0: Privacy Protection - (no file)

--
End of file - 10141 bytes

Shaba

2009-01-03, 17:31

Please post then hijackthis log from Jennifer's account next :)

"Lastly, there's an annoyance from the first spyware attack: for Jennifer's account, there is no "Run" Start menu option - I have to bring up taskmanager, and use the Run command in its menu. Do you know how to show that menu option?"

That can be corrected with registry fix; malware has changed policies. We will come to that a bit later.

tephyr

2009-01-03, 17:46

Comparing this scan to the one from the Andrew account, I see one big problem: no antispyware programs are loaded.

~~~Jennifer's account~~~
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 07:38, on 1/3/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16762)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\ibmpmsvc.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\ThinkPad\Bluetooth Software\bin\btwdins.exe
C:\Program Files\IBM\IBM Rapid Restore Ultra\rrpcsb.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\WINDOWS\System32\QCONSVC.EXE
C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\TPHDEXLG.EXE
C:\WINDOWS\system32\TpKmpSVC.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\ctfmon.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\WINDOWS\system32\TpShocks.exe
C:\PROGRA~1\ThinkPad\PkgMgr\HOTKEY\TPHKMGR.exe
C:\PROGRA~1\ThinkPad\UTILIT~1\EzEjMnAp.Exe
C:\Program Files\Analog Devices\SoundMAX\SMax4PNP.exe
C:\Program Files\ThinkPad\PkgMgr\HOTKEY\TPONSCR.exe
C:\Program Files\ThinkPad\PkgMgr\HOTKEY_1\TpScrex.exe
C:\WINDOWS\system32\dla\tfswctrl.exe
C:\Program Files\IBM\Messages By IBM\ibmmessages.exe
C:\IBMTOOLS\UTILS\ibmprc.exe
C:\Program Files\ThinkPad\ConnectUtilities\QCWLICON.EXE
C:\WINDOWS\system32\rundll32.exe
C:\Program Files\ClamWin\bin\ClamTray.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\Program Files\ThinkPad\Bluetooth Software\BTTray.exe
C:\Program Files\palmOne\HOTSYNC.EXE
C:\Program Files\Microsoft Office\Office\OSA.EXE
C:\X_Data\hjt_manual\HiJackThis.exe
C:\WINDOWS\system32\wuauclt.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
R3 - URLSearchHook: (no name) - {00A6FAF6-072E-44cf-8957-5838F569A31D} - (no file)
F3 - REG:win.ini: run="
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\system32\dla\tfswshx.dll
O2 - BHO: Java(tm) Plug-In SSV Helper - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre6\bin\ssv.dll
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O4 - HKLM\..\Run: [SynTPLpr] C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [TPKMAPHELPER] C:\Program Files\ThinkPad\Utilities\TpKmapAp.exe -helper
O4 - HKLM\..\Run: [TpShocks] TpShocks.exe
O4 - HKLM\..\Run: [TPHOTKEY] C:\PROGRA~1\ThinkPad\PkgMgr\HOTKEY\TPHKMGR.exe
O4 - HKLM\..\Run: [TP4EX] tp4ex.exe
O4 - HKLM\..\Run: [EZEJMNAP] C:\PROGRA~1\ThinkPad\UTILIT~1\EzEjMnAp.Exe
O4 - HKLM\..\Run: [SoundMAXPnP] C:\Program Files\Analog Devices\SoundMAX\SMax4PNP.exe
O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe
O4 - HKLM\..\Run: [ibmmessages] C:\Program Files\IBM\Messages By IBM\ibmmessages.exe
O4 - HKLM\..\Run: [IBMPRC] C:\IBMTOOLS\UTILS\ibmprc.exe
O4 - HKLM\..\Run: [QCWLICON] C:\Program Files\ThinkPad\ConnectUtilities\QCWLICON.EXE
O4 - HKLM\..\Run: [PWRMGRTR] rundll32 C:\PROGRA~1\ThinkPad\UTILIT~1\PWRMGRTR.DLL,PwrMgrBkGndMonitor
O4 - HKLM\..\Run: [BLOG] rundll32 C:\PROGRA~1\ThinkPad\UTILIT~1\BatLogEx.DLL,StartBattLog
O4 - HKLM\..\Run: [IMJPMIG8.1] "C:\WINDOWS\IME\imjp8_1\IMJPMIG.EXE" /Spoil /RemAdvDef /Migration32
O4 - HKLM\..\Run: [IMEKRMIG6.1] C:\WINDOWS\ime\imkr6_1\IMEKRMIG.EXE
O4 - HKLM\..\Run: [MSPY2002] C:\WINDOWS\system32\IME\PINTLGNT\ImScInst.exe /SYNC
O4 - HKLM\..\Run: [PHIME2002ASync] C:\WINDOWS\system32\IME\TINTLGNT\TINTSETP.EXE /SYNC
O4 - HKLM\..\Run: [PHIME2002A] C:\WINDOWS\system32\IME\TINTLGNT\TINTSETP.EXE /IMEName
O4 - HKLM\..\Run: [ClamWin] "C:\Program Files\ClamWin\bin\ClamTray.exe" --logon
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe"
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [ibmmessages] C:\Program Files\IBM\Messages By IBM\ibmmessages.exe
O4 - HKUS\S-1-5-18\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe (User 'SYSTEM')
O4 - HKUS\S-1-5-18\..\Run: [msnmsgr] "C:\Program Files\Windows Live\Messenger\msnmsgr.exe" /background (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe (User 'Default user')
O4 - Startup: AutorunsDisabled
O4 - Startup: HotSync Manager.lnk = C:\Program Files\palmOne\HOTSYNC.EXE
O4 - Startup: Office Startup.lnk = C:\Program Files\Microsoft Office\Office\OSA.EXE
O4 - Global Startup: AutorunsDisabled
O4 - Global Startup: BTTray.lnk = ?
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Restrictions present
O8 - Extra context menu item: &Download by Orbit - res://C:\Program Files\Orbitdownloader\orbitmxt.dll/201
O8 - Extra context menu item: &Grab video by Orbit - res://C:\Program Files\Orbitdownloader\orbitmxt.dll/204
O8 - Extra context menu item: &Search - http://edits.mywebsearch.com/toolbaredits/menusearch.jhtml?p=ZJxdm025NXUS
O8 - Extra context menu item: Do&wnload selected by Orbit - res://C:\Program Files\Orbitdownloader\orbitmxt.dll/203
O8 - Extra context menu item: Down&load all by Orbit - res://C:\Program Files\Orbitdownloader\orbitmxt.dll/202
O8 - Extra context menu item: Send To &Bluetooth - C:\Program Files\ThinkPad\Bluetooth Software\btsendto_ie_ctx.htm
O9 - Extra button: Software Installer - {D1A4DEBD-C2EE-449f-B9FB-E8409F9A0BC5} - C:\Program Files\Lenovo\PkgMgr\\PkgMgr.exe
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search && Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O11 - Options group: [JAVA_IBM] Java (IBM)
O16 - DPF: {001EE746-A1F9-460E-80AD-269E088D6A01} -
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1133460020828
O16 - DPF: {7FC1B346-83E6-4774-8D20-1A6B09B0E737} (Windows Live Photo Upload Control) - http://cid-83d593e2e95b8088.spaces.live.com/PhotoUpload/MsnPUpld.cab
O16 - DPF: {90051A81-3018-4826-8B38-DD60B6B53F9C} (Snapfish File Upload ActiveX Control) - http://www.costcophotocenter.com/CostcoUpload.cab
O16 - DPF: {9122D757-5A4F-4768-82C5-B4171D8556A7} (PhotoPickConvert Class) - http://appdirectory.messenger.msn.com/AppDirectory/P4Apps/PhotoSwap/PhtPkMSN.cab
O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://messenger.msn.com/download/MsnMessengerSetupDownloader.cab
O16 - DPF: {D6E7CFB5-C074-4D1C-B647-663D1A8D96BF} (Facebook Photo Uploader 4) - http://upload.facebook.com/controls/FacebookPhotoUploader4_5.cab
O20 - Winlogon Notify: !SASWinLogon - C:\Program Files\SUPERAntiSpyware\SASWINLO.DLL
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: Bluetooth Service (btwdins) - Broadcom Corporation - C:\Program Files\ThinkPad\Bluetooth Software\bin\btwdins.exe
O23 - Service: EvtEng - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
O23 - Service: IBM Rapid Restore Ultra Service - Unknown owner - C:\Program Files\IBM\IBM Rapid Restore Ultra\rrpcsb.exe
O23 - Service: IBM PM Service (IBMPMSVC) - Unknown owner - C:\WINDOWS\system32\ibmpmsvc.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: IBM PSA Access Driver Control (PsaSrv) - Unknown owner - C:\WINDOWS\system32\PsaSrv.exe (file missing)
O23 - Service: QCONSVC - IBM Corp. - C:\WINDOWS\System32\QCONSVC.EXE
O23 - Service: RegSrvc - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
O23 - Service: Spectrum24 Event Monitor (S24EventMonitor) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
O23 - Service: SoundMAX Agent Service (SoundMAX Agent Service (default)) - Analog Devices, Inc. - C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
O23 - Service: IBM HDD APS Logging Service (TPHDEXLGSVC) - IBM Corporation - C:\WINDOWS\System32\TPHDEXLG.EXE
O23 - Service: IBM KCU Service (TpKmpSVC) - Unknown owner - C:\WINDOWS\system32\TpKmpSVC.exe

--
End of file - 10801 bytes

Shaba

2009-01-03, 17:57

Yes but there is antivirus running which is more important.

Have you installed antispywares to each user account?

tephyr

2009-01-03, 18:06

I believe I installed the antispyware under Jennifer's account, but I cannot remember exactly. I assumed it would be active for both accounts, especially since both are admin.

Shaba

2009-01-03, 18:43

If I remember correctly, there is a box which needs to be separately checked that it would be installed to all users.

Please attempt to install it next to Jennifer's account.

As for run command:

Right-click this (http://www.kellys-korner-xp.com/regs_edits/norun.reg) link in Jennifer's account and choose save as/save target as (depends on browser) and save it to desktop.

Doubleclick norun.reg, click Yes and OK.

Reboot and tell me if run works now?

tephyr

2009-01-03, 19:50

I reinstalled Spybot to the Jennifer account, but never saw an option to install for all users. Ran Spybot's scan, got rid of a bunch of cookies and registry settings.

Neither the norun.reg nor using SuperAntiSpyware's Run repair tool restored the Run option menu.

So, what next? :cool:

Shaba

2009-01-03, 20:28

Please download regsearch.zip (http://www.xs4all.nl/~fstaal01/downloads/regsearch.zip) and save it to your desktop.
Right click on regsearch.zip and select Extract All....
Click Next on seeing the Welcome to the Compressed (zipped) Folders Extraction Wizard.
Click on the Browse button. Click on Desktop. Then click OK.
Once done, check (tick) the Show extracted files box and click Finish.
Double click on regsearch.exe to run it.
Copy and paste NoRun under Enter search strings (case independent) and click OK... (boxed up in red in the screenshot below).

http://xs224.xs.to/xs224/08073/regsearch184.png

Click OK.
When done, RegSearch.txt will open. Please post the contents of this file in your next reply. This file can also be found on your desktop or wherever regsearch is extracted to.

tephyr

2009-01-04, 00:09

Looks weird from copying from Windows to Linux...
~~~
��W i n d o w s R e g i s t r y E d i t o r V e r s i o n 5 . 0 0

; R e g i s t r y S e a r c h 2 . 0 b y B o b b i F l e k m a n � 2 0 0 5

; V e r s i o n : 2 . 0 . 6 . 0

; R e s u l t s a t 1 / 3 / 2 0 0 9 1 : 5 5 : 5 7 P M f o r s t r i n g s :

; ' n o r u n '

; S t r i n g s e x c l u d e d f r o m s e a r c h :

; ( N o n e )

; S e a r c h i n :

; R e g i s t r y K e y s R e g i s t r y V a l u e s R e g i s t r y D a t a

; H K E Y _ L O C A L _ M A C H I N E H K E Y _ U S E R S

[ H K E Y _ L O C A L _ M A C H I N E \ S O F T W A R E \ M i c r o s o f t \ W i n d o w s \ C u r r e n t V e r s i o n \ E x p l o r e r \ S t a r t M e n u \ S t a r t M e n u \ S t a r t M e n u R u n \ P o l i c y \ N o R u n ]

[ H K E Y _ L O C A L _ M A C H I N E \ S O F T W A R E \ M i c r o s o f t \ W i n d o w s \ C u r r e n t V e r s i o n \ E x p l o r e r \ S t a r t M e n u \ S t a r t P a n e l \ S h o w R u n \ P o l i c y \ N o R u n ]

[ H K E Y _ L O C A L _ M A C H I N E \ S O F T W A R E \ M i c r o s o f t \ W i n d o w s \ C u r r e n t V e r s i o n \ p o l i c i e s \ E x p l o r e r ]

" N o R u n " = d w o r d : 0 0 0 0 0 0 0 0

[ H K E Y _ U S E R S \ . D E F A U L T \ S o f t w a r e \ M i c r o s o f t \ W i n d o w s N T \ C u r r e n t V e r s i o n \ P r o g r a m M a n a g e r \ R e s t r i c t i o n s ]

" N o R u n " = d w o r d : 0 0 0 0 0 0 0 0

[ H K E Y _ U S E R S \ S - 1 - 5 - 1 9 \ S o f t w a r e \ M i c r o s o f t \ W i n d o w s N T \ C u r r e n t V e r s i o n \ P r o g r a m M a n a g e r \ R e s t r i c t i o n s ]

" N o R u n " = d w o r d : 0 0 0 0 0 0 0 0

[ H K E Y _ U S E R S \ S - 1 - 5 - 2 0 \ S o f t w a r e \ M i c r o s o f t \ W i n d o w s N T \ C u r r e n t V e r s i o n \ P r o g r a m M a n a g e r \ R e s t r i c t i o n s ]

" N o R u n " = d w o r d : 0 0 0 0 0 0 0 0

[ H K E Y _ U S E R S \ S - 1 - 5 - 2 1 - 1 4 8 5 3 0 3 9 2 5 - 5 6 1 7 8 1 8 2 4 - 3 4 7 1 1 2 5 2 6 1 - 1 0 0 5 \ S o f t w a r e \ M i c r o s o f t \ W i n d o w s \ C u r r e n t V e r s i o n \ E x p l o r e r \ D e s k t o p \ C l e a n u p W i z ]

" N o R u n " = d w o r d : 0 0 0 0 0 0 0 1

[ H K E Y _ U S E R S \ S - 1 - 5 - 2 1 - 1 4 8 5 3 0 3 9 2 5 - 5 6 1 7 8 1 8 2 4 - 3 4 7 1 1 2 5 2 6 1 - 1 0 0 5 \ S o f t w a r e \ M i c r o s o f t \ W i n d o w s \ C u r r e n t V e r s i o n \ P o l i c i e s \ E x p l o r e r ]

" N o R u n " = d w o r d : 0 0 0 0 0 0 0 0

[ H K E Y _ U S E R S \ S - 1 - 5 - 2 1 - 1 4 8 5 3 0 3 9 2 5 - 5 6 1 7 8 1 8 2 4 - 3 4 7 1 1 2 5 2 6 1 - 1 0 0 5 \ S o f t w a r e \ M i c r o s o f t \ W i n d o w s N T \ C u r r e n t V e r s i o n \ P r o g r a m M a n a g e r \ R e s t r i c t i o n s ]

" N o R u n " = d w o r d : 0 0 0 0 0 0 0 0

[ H K E Y _ U S E R S \ S - 1 - 5 - 1 8 \ S o f t w a r e \ M i c r o s o f t \ W i n d o w s N T \ C u r r e n t V e r s i o n \ P r o g r a m M a n a g e r \ R e s t r i c t i o n s ]

" N o R u n " = d w o r d : 0 0 0 0 0 0 0 0

; E n d O f T h e L o g . . .

Shaba

2009-01-04, 11:56

Please try this (http://blbsnj.wordpress.com/2007/07/05/no-run-command-in-windows-xp/) next.

tephyr

2009-01-04, 16:24

AHA! That worked, thank you.

Shaba

2009-01-04, 17:18

Great :)

Still some issues left?

tephyr

2009-01-04, 17:25

I don't see any other malware issues. Can you recommend some best practices so I don't have to do this again? :spider: Thanks.

Shaba

2009-01-04, 19:03

Sure, see my final instructions from below :)

Now that you are clean, please follow these simple steps in order to keep your computer clean and secure:

You can fix this with HijackThis, it is a leftover:

O24 - Desktop Component 0: Privacy Protection - (no file)

Looking over your log, it seems you don''t have any evidence of a third party firewall.

As the term conveys, a firewall is an extra layer of security installed onto computers, which restricts access to systems from the outside world. Firewalls protect against hackers and malicious intruders. I want you to download a free firewall NOW from one of these excellent vendors:

1) Comodo (http://www.personalfirewall.comodo.com/download_firewall.html) (Uncheck during installation "Install COMODO Antivirus (Recommended)"!, "Install Comodo SafeSurf..", Make Comodo my default search provider" and "Make Comodo Search my homepage")
2) Online Armor (http://www.tallemu.com/online_armor_free.html)
3) PC Tools (http://www.pctools.com/firewall/download/)
4) Sunbelt/Kerio (http://www.sunbelt-software.com/Kerio-Download.cfm)
5) ZoneAlarm (http://www.zonelabs.com/store/content/catalog/products/sku_list_za.jsp?dc=12bms&ctry=US&lang=en&lid=nav_za) (uncheck ZoneAlarm Spy Blocker during installation if you choose this one)

If you are using the built-in Windows XP firewall, it is not recommended as it does not block outgoing connections. This means that any malware on your computer is free to "phone home" for more instructions. Simply put, Windows XP contains a mediocre firewall. This firewall is NO replacement for a dedicated software solution. Remember to use only one firewall at the same time.

Now lets uninstall ComboFix:

Click START then RUN
Now type Combofix /u in the runbox and click OK

Next we remove all used tools.

You can delete regsearch and norun.reg

Please download OTCleanIt (http://download.bleepingcomputer.com/oldtimer/OTCleanIt.exe) and save it to desktop.

Double-click OTCleanIt.exe.
Click the CleanUp! button.
Select Yes when the "Begin cleanup Process?" prompt appears.
If you are prompted to Reboot during the cleanup, select Yes.
The tool will delete itself once it finishes, if not delete it by yourself.

Note: If you receive a warning from your firewall or other security programs regarding OTCleanIt attempting to contact the internet, please allow it to do so.

Disable and Enable System Restore. - If you are using Windows XP then you should disable and re-enable system restore to make sure there are no infected files found in a restore point.

You can find instructions on how to enable and re-enable system restore here:

Windows XP System Restore Guide (http://www.bleepingcomputer.com/forums/tutorial56.html)

Re-enable system restore with instructions from tutorial above

Make your Internet Explorer more secure - This can be done by following these simple instructions:
From within Internet Explorer click on the Tools menu and then click on Options.
Click once on the Security tab
Click once on the Internet icon so it becomes highlighted.
Click once on the Custom Level button.
Change the Download signed ActiveX controls to Prompt

Change the Download unsigned ActiveX controls to Disable

Change the Initialize and script ActiveX controls not marked as safe to Disable

Change the Installation of desktop items to Prompt

Change the Launching programs and files in an IFRAME to Prompt

Change the Navigate sub-frames across different domains to Prompt

When all these settings have been made, click on the OK button.

If it prompts you as to whether or not you want to save the settings, press the Yes button.
Next press the Apply button and then the OK to exit the Internet Properties page.

Update your AntiVirus Software and keep your other programs up-to-date Update your Antivirus programs and other security products regularly to avoid new threats that could infect your system.
You can use one of these sites to check if any updates are needed for your pc.
Secunia Software Inspector (http://secunia.com/software_inspector/)
F-secure Health Check (http://www.f-secure.com/weblog/archives/00001356.html)

Visit Microsoft''s Windows Update Site Frequently - It is important that you visit http://www.windowsupdate.com (http://www.windowsupdate.com) regularly. This will ensure your computer has always the latest security updates available installed on your computer. If there are new updates to install, install them immediately, reboot your computer, and revisit the site until there are no more critical updates.

Install Malwarebytes'' Anti-Malware - Malwarebytes'' Anti-Malware is a new and powerful anti-malware tool. It is
totally free but for real-time protection you will have to pay a small one-time fee. Tutorial on installing & using this product can be found below:

Malwarebytes'' Anti-Malware Setup Guide (http://www.bfccomputers.com/forum/index.php?showtopic=1644)

Malwarebytes'' Anti-Malware Scanning Guide (http://www.bfccomputers.com/forum/index.php?showtopic=1645)

Install SpywareBlaster - SpywareBlaster will added a large list of programs and sites into your Internet Explorer settings that will protect you from running and downloading known malicious programs.

A tutorial on installing & using this product can be found here:

Using SpywareBlaster to protect your computer from Spyware and Malware (http://www.bleepingcomputer.com/tutorials/tutorial49.html)

Update all these programs regularly - Make sure you update all the programs I have listed regularly. Without regular updates you WILL NOT be protected when new malicious programs are released.
Follow this list and your potential for being infected again will reduce dramatically.

Here are some additional utilities that will enhance your safety

MVPS Hosts file (http://mvps.org/winhelp2002/hosts.htm) <= The MVPS Hosts file replaces your current HOSTS file with one containing well know ad sites etc. Basically, this prevents your computer from connecting to those sites by redirecting them to 127.0.0.1 which is your local computer. See also a hosts file tutorial here (http://malwareremoval.com/forum/viewtopic.php?t=22187)
Winpatrol (http://www.winpatrol.com/) <= Download and install the free version of Winpatrol. a tutorial for this product is located here:
Using Winpatrol to protect your computer from malicious software (http://www.winpatrol.com/features.html)

Stand Up and Be Counted ---> Malware Complaints (http://www.malwarecomplaints.info/index.php) <--- where you can make difference!

The site offers people who have been (or are) victims of malware the opportunity to document their story and, in that way, launch a complaint against the malware and the makers of the malware.

Also, please read this great article by Tony Klein So How Did I Get Infected In First Place (http://forums.spybot.info/showthread.php?t=279)

Happy surfing and stay clean! :bigthumb:

tephyr

2009-01-04, 20:53

Shaba, many thanks for helping me out. I really appreciate it. :wav:

Take care,

Tephyr

Shaba

2009-01-06, 11:54

Since this issue appears to be resolved ... this Topic has been closed. Glad I could help.

Note: If it has been four days or more since your last post, and the helper assisting you posted a response to that post to which you did not reply, your topic will not be reopened. At that point, if you still require help, please start a new topic and include a fresh HijackThis log and a link to your previous thread.

If it has been less than four days since your last response and you need the thread re-opened, please send me or your helper a private message (pm). A valid, working link to the closed topic is required.