Everytime I run the Spybot scanner, the Malware SpywareBOT keeps coming up. When I click "Fix Selected Problems", the green check mark appears and it says it was fixed but when I run the scan again the malware comes back up. How do you remove that particular spyware from your system? It is in the registry HKEY_USERS. I actually went and try to manually delete it but it wouldn't delete. Any suggestions?
Hello,
Which version of Spybot-S&D are you running, open Spybot Search & Destroy > Help > About. There you will find version and date of last definitions.
Also, did you try running a Spybot-S&D scan in safe mode which allows the program to try and remove items that keep reappearing after a scan, despite having been 'fixed'.
Reboot your computer into SafeMode by doing the following:
* Restart your computer
* After hearing your computer beep once during startup, but before the Windows icon appears, begin tapping F8.
* Instead of Windows loading as normal, a menu should appear.
* Select the first option, to run Windows in Safe Mode.
Open Spybot-S&D while still in safe mode.
* Close all browsers, check for problems and fix everything found in red
* Repeat until no more items are found in red
* Close Spybot-S&D
* Reboot back into Windows
How to Start Vista in Safe Mode
Windowshelp-Microsoft (http://windowshelp.microsoft.com/Windows/en-us/help/323ef48f-7b93-4079-a48a-5c58eec904a11033.mspx)
A description of the Safe Mode Boot options in Windows XP
http://support.microsoft.com/kb/315222
How to Start a Windows 98-Based Computer in Safe Mode
http://support.microsoft.com/kb/180902
Best regards.
Thank you Tashi. I will definately do that.