Browser Redirects/pop ups have taken me from behind and made me humble

[blingdawg]

Consider myself an intermediate computer user, and tried a do-it-myself fix using hijackthis. Lo and behold I'm still getting browser redirects and pop-ups, which has frankly been quite humbling. :sad:

Anyways heres my log, will be most appreciative of your alls help:

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 1:58:11 PM, on 12/29/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Symantec AntiVirus\DefWatch.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Symantec AntiVirus\SavRoam.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\Program Files\Symantec AntiVirus\Rtvscan.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\wscntfy.exe
C:\WINDOWS\system32\rundll32.exe
C:\WINDOWS\system32\rundll32.exe
C:\Program Files\Adobe\Acrobat 7.0\Reader\AcroRd32.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://it.emory.edu/eol_welcome/
F2 - REG:system.ini: UserInit=C:\WINDOWS\system32\userinit.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: Quicken Scheduled Updates.lnk = C:\Program Files\Quicken\bagent.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MI1933~1\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_01\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_01\bin\ssv.dll
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O23 - Service: Lavasoft Ad-Aware Service (aawservice) - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: Symantec AntiVirus Definition Watcher (DefWatch) - Symantec Corporation - C:\Program Files\Symantec AntiVirus\DefWatch.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPod Service (iPodService) - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: SAVRoam (SavRoam) - symantec - C:\Program Files\Symantec AntiVirus\SavRoam.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: SPBBCSvc - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Symantec AntiVirus - Symantec Corporation - C:\Program Files\Symantec AntiVirus\Rtvscan.exe

--
End of file - 4173 bytes

[pskelley]

Welcome to Safer Networking, I wish to be sure you have viewed and understand this information.
"BEFORE you POST" (READ this Procedure before Requesting Assistance) http://forums.spybot.info/showthread.php?t=288
All advice given is taken at your own risk.
Please make sure you have read this information so we are on the same page.

I apologize for the wait, volunteers are swamped at all forums with infected computers. If you have resolved your issues, please post to let me know so I can close this topic.

http://forums.spybot.info/showthread.php?t=20965 <<< see this

If you still need help, it is important that you have read and followed the "Before you Post" instructions. If you have done this, since malware changes quickly, post a fresh HJT log and I will be glad to take a look.

I need to point out that there is nothing showing in the HJT log, you need to provide more information about your problem so I will have a direction to go in. There are a lot of issues wiith infected routers, if you use one, I suggest you start by resetting the router and changing the password.

Thanks

[blingdawg]

Heres a fresh HJT log. I notice there are a few new entries in this one, even though I've been out of town and haven't used this comp the last couple days. :scratch:

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 11:18:32 AM, on 1/4/2009
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
C:\WINDOWS\system32\rundll32.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Symantec AntiVirus\DefWatch.exe
C:\Program Files\Symantec AntiVirus\SavRoam.exe
C:\WINDOWS\system32\rundll32.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\Program Files\Symantec AntiVirus\Rtvscan.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\WINDOWS\system32\wscntfy.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://it.emory.edu/eol_welcome/
F2 - REG:system.ini: UserInit=C:\WINDOWS\system32\userinit.exe
O2 - BHO: (no name) - {1C115119-D37C-4A9E-AFD9-E1AB7E3B07C9} - C:\WINDOWS\system32\pmnmkigg.dll
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_01\bin\ssv.dll
O2 - BHO: (no name) - {76BCBEA9-FBE3-08E5-A27B-CDE436FDBB2F} - C:\WINDOWS\System32\ubiqcara.dll (file missing)
O2 - BHO: (no name) - {77AB5974-55A3-4737-9FD5-B93C64307F78} - C:\WINDOWS\system32\npmuhejv.dll
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [60c103d4] rundll32.exe "C:\WINDOWS\system32\uqtbdald.dll",b
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: Quicken Scheduled Updates.lnk = C:\Program Files\Quicken\bagent.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MI1933~1\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_01\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_01\bin\ssv.dll
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O20 - AppInit_DLLs: tljvea.dll
O20 - Winlogon Notify: dvdcmd - C:\WINDOWS\System32\dvdcmd.dll (file missing)
O20 - Winlogon Notify: wnihqcil - wnihqcil.dll (file missing)
O23 - Service: Lavasoft Ad-Aware Service (aawservice) - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: Symantec AntiVirus Definition Watcher (DefWatch) - Symantec Corporation - C:\Program Files\Symantec AntiVirus\DefWatch.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPod Service (iPodService) - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: SAVRoam (SavRoam) - symantec - C:\Program Files\Symantec AntiVirus\SavRoam.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: SPBBCSvc - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Symantec AntiVirus - Symantec Corporation - C:\Program Files\Symantec AntiVirus\Rtvscan.exe

--
End of file - 4905 bytes

[pskelley]

1) Please DO NOT ENABLE Spybot S&D TeaTimer while we work together.

2) A word of warning: Neither I nor sUBs are responsible for any damage you may have caused your machine by running ComboFix on your own. This tool is not a toy and not for everyday use

Download ComboFix from one of these locations:

Link 1 (http://download.bleepingcomputer.com/sUBs/ComboFix.exe)
Link 2 (http://www.forospyware.com/sUBs/ComboFix.exe)
Link 3 (http://subs.geekstogo.com/ComboFix.exe)

* IMPORTANT !!! Save ComboFix.exe to your Desktop

Disable your AntiVirus and AntiSpyware applications, usually via a right click on the System Tray icon. They may otherwise interfere with our tools
See this Link (http://www.bleepingcomputer.com/forums/topic114351.html) for programs that need to be disabled and instruction on how to disable them.
Remember to re-enable them when we're done.


Double click on ComboFix.exe & follow the prompts.

As part of it's process, ComboFix will check to see if the Microsoft Windows Recovery Console is installed. With malware infections being as they are today, it's strongly recommended to have this pre-installed on your machine before doing any malware removal. It will allow you to boot up into a special recovery/repair mode that will allow us to more easily help you should your computer have a problem after an attempted removal of malware.

Follow the prompts to allow ComboFix to download and install the Microsoft Windows Recovery Console, and when prompted, agree to the End-User License Agreement to install the Microsoft Windows Recovery Console.

**Please note: If the Microsoft Windows Recovery Console is already installed, ComboFix will continue it's malware removal procedures.


http://i24.photobucket.com/albums/c30/ken545/RcAuto1.gif

Once the Microsoft Windows Recovery Console is installed using ComboFix, you should see the following message:

http://i24.photobucket.com/albums/c30/ken545/whatnext.jpg

Click on Yes, to continue scanning for malware.

When finished, it shall produce a log for you. Please include the C:\ComboFix.txt in your next reply along with a New Hijackthis log.

*If there is no internet connection when Combofix has completely finished then restart your computer to restore back the connections.

Tutorial if needed
http://www.bleepingcomputer.com/combofix/how-to-use-combofix

3) Post also an uninstall list: Open Hijackthis.
Click the "Open the Misc Tools" section Button.
Click the "Open Uninstall Manager" Button.
Click the "Save list..." Button.
Save it to your desktop. Copy and paste the contents into your reply.
(You may edit out Microsoft, Hotfixes, Security Update for Windows XP,
Update for Windows XP and Windows XP Hotfix to shorten the list)
Image: http://img.bleepingcomputer.com/tutorials/hijackthis/uninstall-man.jpg

[blingdawg]

These are the requisite logs:

ComboFix 09-01-02.01 - Owner 01/04/2009 18:35:02.1 - NTFSx86
Microsoft Windows XP Home Edition 5.1.2600.2.1252.1.1033.18.447.90 [GMT -5:00]
Running from: c:\program files\ComboFix\ProcManager.exe
AV: Symantec AntiVirus Corporate Edition *On-access scanning disabled* (Updated)
* Created a new restore point
.

((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.

c:\program files\GetModule
c:\windows\Downloaded Program Files\setup.inf
c:\windows\system32\Cache
c:\windows\system32\dhctas.dll
c:\windows\system32\dladbtqu.ini
c:\windows\system32\dmcdvd.ini
c:\windows\system32\dmcdvd.ini2
c:\windows\system32\dmcdvd.tmp
c:\windows\system32\frnghz.dll
c:\windows\system32\ggikmnmp.ini
c:\windows\system32\ggikmnmp.ini2
c:\windows\system32\ginimysi.dll
c:\windows\system32\gsjpsxde.dll
c:\windows\system32\hnjwtffl.dll
c:\windows\system32\kxftktfp.ini
c:\windows\system32\mwbdetxi.dll
c:\windows\system32\npmuhejv.dll
c:\windows\system32\pfqodx.dll
c:\windows\system32\pftktfxk.dll
c:\windows\system32\pjoperld.ini
c:\windows\system32\pmnmkigg.dll
c:\windows\system32\qsxaha.dll
c:\windows\system32\seivdqvw.ini
c:\windows\system32\sujvfwua.dll
c:\windows\system32\tljvea.dll
c:\windows\system32\uqtbdald.dll
c:\windows\system32\vpsoeowy.dll
c:\windows\system32\wvqdvies.dll
c:\windows\system32\xnqvmv.dll
c:\windows\wiaserviv.log
D:\Autorun.inf

.
((((((((((((((((((((((((( Files Created from 2008-12-04 to 2009-01-04 )))))))))))))))))))))))))))))))
.

2009-01-04 18:11 . 2009-01-04 18:11 <DIR> d-------- c:\program files\ComboFix
2008-12-29 12:38 . 2008-12-29 12:39 <DIR> d-------- c:\program files\Trend Micro
2008-12-10 02:24 . 2008-12-10 02:25 1,393 --a------ c:\windows\imsins.BAK
2008-12-05 21:46 . 2008-12-05 21:46 0 --ah----- c:\windows\system32\drivers\MsftWdf_Kernel_01005_Coinstaller_Critical.Wdf
2008-12-05 21:46 . 2008-12-05 21:46 0 --ah----- c:\windows\system32\drivers\Msft_Kernel_xusb21_01005.Wdf

.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2009-01-04 23:40 --------- d-----w c:\program files\Symantec AntiVirus
2008-12-28 07:15 --------- d-----w c:\documents and settings\All Users\Application Data\Spybot - Search & Destroy
2008-12-03 06:00 --------- d-----w c:\program files\Spybot - Search & Destroy
2008-11-25 04:49 --------- d-----w c:\program files\Common Files\Adobe AIR
2008-11-10 04:24 --------- d-----w c:\program files\Microsoft Silverlight
2008-11-06 15:50 --------- d--h--w c:\documents and settings\Owner.YOUR-C8BH3JAGLT\Application Data\Move Networks
2007-04-20 20:12 574 ----a-w c:\program files\changeLog.txt
2006-08-27 17:01 1,684,623 -c--a-w c:\program files\CAT.exe
2006-08-21 18:22 13,736,064 -c--a-w c:\program files\GoogleEarthWin.exe
2006-08-16 00:35 74,888 -c--a-w c:\program files\bbcurdu.exe
2006-08-05 05:10 5,118,736 -c--a-w c:\program files\Firefox Setup 1.5.0.6.exe
2006-06-26 22:36 953,008 -c--a-w c:\program files\install_flash_player.exe
2006-06-26 22:34 2,810,032 -c--a-w c:\program files\Shockwave_Installer_Slim.exe
2004-06-23 17:55 20,480 -c--a-w c:\program files\ProcManager.exe
.

((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"QuickTime Task"="c:\program files\QuickTime\qttask.exe" [2005-11-24 155648]
"TkBellExe"="c:\program files\Common Files\Real\Update_OB\realsched.exe" [2008-06-11 185896]

c:\documents and settings\All Users\Start Menu\Programs\Startup\
Adobe Reader Speed Launch.lnk - c:\program files\Adobe\Acrobat 7.0\Reader\reader_sl.exe [2005-09-23 29696]
Quicken Scheduled Updates.lnk - c:\program files\Quicken\bagent.exe [2003-07-30 57344]

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\windows]
"AppInit_DLLs"=tljvea.dll

[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\session manager]
BootExecute REG_MULTI_SZ autocheck autochk *\0lsdelete

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\SymantecAntiVirus]
"DisableMonitoring"=dword:00000001

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
"%windir%\\system32\\sessmgr.exe"=
"c:\\WINDOWS\\system32\\dplaysvr.exe"=
"c:\\Program Files\\LucasArts\\Jedi Knight\\JK.EXE"=
"c:\\Program Files\\QuickTime\\QuickTimePlayer.exe"=
"c:\\Program Files\\Real\\RealOne Player\\trueplay.exe"=
"c:\\Program Files\\iTunes\\iTunes.exe"=
"c:\\Program Files\\Microsoft Games\\Age of Empires\\EMPIRES.EXE"=
"c:\\Program Files\\SopCast\\SopCast.exe"=
"c:\\Program Files\\Mozilla Firefox\\firefox.exe"=
"c:\\Program Files\\EA Games\\Netsoccer\\server.exe"=
"c:\\Program Files\\Project64 1.6\\nFBA\\nfba.exe"=
"c:\\Program Files\\Project64 1.6\\ZSNE1.42\\zsnesw.exe"=
"c:\\Documents and Settings\\Owner.YOUR-C8BH3JAGLT\\Application Data\\Damdai\\2DF\\FreePlay\\freeplay_emu.exe"=
"c:\\Program Files\\Microsoft Games\\Age of Empires\\EMPIRESX.EXE"=
"c:\\Program Files\\Project64 1.6\\GGPO\\ggpo.exe"=
"c:\\Program Files\\Project64 1.6\\GGPO\\ggpofba.exe"=
"c:\\Documents and Settings\\Owner.YOUR-C8BH3JAGLT\\Local Settings\\Apps\\2.0\\43DVNDAP.74B\\J8YY7AA3.V8Q\\2dff..tion_fcdf29b345c9098a_0001.0000_a748765c0da7ff34\\2DF FreePlay Client.exe"=

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\GloballyOpenPorts\List]
"2967:UDP"= 2967:UDP:AAIT Symantec-UDP 2967
"2967:TCP"= 2967:TCP:AAIT Symantec-TCP 2967
"38293:UDP"= 38293:UDP:AAIT Symantec-UDP 38293

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\IcmpSettings]
"AllowInboundEchoRequest"= 1 (0x1)

R3 EraserUtilRebootDrv;EraserUtilRebootDrv;c:\program files\Common Files\Symantec Shared\eengine\EraserUtilRebootDrv.sys [2008-09-02 99376]
R4 SavRoam;SAVRoam;c:\program files\Symantec AntiVirus\SavRoam.exe [2006-05-27 115952]
S3 sgogwhge;sgogwhge;c:\windows\system32\drivers\sgogwhge.sys --> c:\windows\system32\drivers\sgogwhge.sys [?]
S4 mrtRate;mrtRate; [x]
.
Contents of the 'Scheduled Tasks' folder

2009-01-04 c:\windows\Tasks\apzvwbgh.job
- c:\windows\system32\rundll32.exe [2004-08-03 23:56]
.
- - - - ORPHANS REMOVED - - - -

BHO-{76BCBEA9-FBE3-08E5-A27B-CDE436FDBB2F} - c:\windows\System32\ubiqcara.dll
BHO-{77AB5974-55A3-4737-9FD5-B93C64307F78} - c:\windows\system32\npmuhejv.dll
BHO-{C6C87578-F34C-421A-AD52-2BCD440CE90B} - c:\windows\system32\pmnmkigg.dll
Notify-dvdcmd - c:\windows\System32\dvdcmd.dll
Notify-wnihqcil - wnihqcil.dll


.
------- Supplementary Scan -------
.
uStart Page = hxxp://it.emory.edu/eol_welcome/
IE: E&xport to Microsoft Excel - c:\progra~1\MI1933~1\OFFICE11\EXCEL.EXE/3000
FF - ProfilePath - c:\documents and settings\Owner.YOUR-C8BH3JAGLT\Application Data\Mozilla\Firefox\Profiles\li61p68l.default\
FF - prefs.js: browser.startup.homepage - hometab.bellsouth.net
FF - plugin: c:\documents and settings\Owner.YOUR-C8BH3JAGLT\Application Data\Mozilla\Firefox\Profiles\li61p68l.default\extensions\moveplayer@movenetworks.com\platform\WINNT_x86-msvc\plugins\npmnqmp071102000004.dll
FF - plugin: c:\program files\EA Games\GameTap\bin\Release\npgametaptool.dll
FF - plugin: c:\program files\Microsoft Silverlight\2.0.31005.0\npctrl.dll
FF - plugin: c:\program files\Mozilla Firefox\plugins\npActiveGS.dll
FF - plugin: c:\program files\Mozilla Firefox\plugins\npmozax.dll
.

**************************************************************************

catchme 0.3.1367 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2009-01-04 18:41:25
Windows 5.1.2600 Service Pack 2 NTFS

scanning hidden processes ...

scanning hidden autostart entries ...

scanning hidden files ...

scan completed successfully
hidden files: 0

**************************************************************************
.
------------------------ Other Running Processes ------------------------
.
c:\program files\Lavasoft\Ad-Aware\aawservice.exe
c:\program files\Symantec\LiveUpdate\AluSchedulerSvc.exe
c:\program files\Common Files\Symantec Shared\ccSetMgr.exe
c:\program files\Symantec AntiVirus\DefWatch.exe
c:\program files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
c:\program files\Symantec AntiVirus\Rtvscan.exe
c:\program files\Common Files\Symantec Shared\ccEvtMgr.exe
c:\windows\system32\wscntfy.exe
.
**************************************************************************
.
Completion time: 2009-01-04 18:46:39 - machine was rebooted [Owner]
ComboFix-quarantined-files.txt 2009-01-04 23:46:11

Pre-Run: 140,266,749,952 bytes free
Post-Run: 140,420,583,424 bytes free

162 --- E O F --- 2008-12-18 07:23:13



Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 6:51:06 PM, on 1/4/2009
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Symantec AntiVirus\DefWatch.exe
C:\Program Files\Symantec AntiVirus\SavRoam.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\Program Files\Symantec AntiVirus\Rtvscan.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\wscntfy.exe
C:\Program Files\QuickTime\qttask.exe
C:\WINDOWS\system32\wuauclt.exe
C:\WINDOWS\explorer.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://it.emory.edu/eol_welcome/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_01\bin\ssv.dll
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: Quicken Scheduled Updates.lnk = C:\Program Files\Quicken\bagent.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MI1933~1\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_01\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_01\bin\ssv.dll
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O20 - AppInit_DLLs: tljvea.dll
O23 - Service: Lavasoft Ad-Aware Service (aawservice) - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: Symantec AntiVirus Definition Watcher (DefWatch) - Symantec Corporation - C:\Program Files\Symantec AntiVirus\DefWatch.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPod Service (iPodService) - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: SAVRoam (SavRoam) - symantec - C:\Program Files\Symantec AntiVirus\SavRoam.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: SPBBCSvc - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Symantec AntiVirus - Symantec Corporation - C:\Program Files\Symantec AntiVirus\Rtvscan.exe

--
End of file - 4625 bytes

[pskelley]

1) The instructions for combofix plainly say this:


* IMPORTANT !!! Save ComboFix.exe to your Desktop

You have installed combofix here?
Running from: c:\program files\ComboFix\ProcManager.exe

Remove combofix from the computer, download it again and this time install it where you were instructed. Run combofix and post a new log.

2) Directions to post an uninstall list in #3 were not followed, include that information with the new combofix log.

If you don't have time for this, I would be glad to close this topic for you?

[blingdawg]

Oops, sorry about that. I've posted here what has been asked for as per your latest instructions. Please let me know if theres anything else that you will need.

ComboFix 09-01-02.01 - Owner 2009-01-04 21:53:38.2 - NTFSx86
Microsoft Windows XP Home Edition 5.1.2600.2.1252.1.1033.18.447.144 [GMT -5:00]
Running from: c:\documents and settings\Owner.YOUR-C8BH3JAGLT\Desktop\ComboFix.exe
AV: Symantec AntiVirus Corporate Edition *On-access scanning disabled* (Updated)
.

((((((((((((((((((((((((( Files Created from 2008-12-05 to 2009-01-05 )))))))))))))))))))))))))))))))
.

2008-12-29 12:38 . 2008-12-29 12:39 <DIR> d-------- c:\program files\Trend Micro
2008-12-10 02:24 . 2008-12-10 02:25 1,393 --a------ c:\windows\imsins.BAK
2008-12-05 21:46 . 2008-12-05 21:46 0 --ah----- c:\windows\system32\drivers\MsftWdf_Kernel_01005_Coinstaller_Critical.Wdf
2008-12-05 21:46 . 2008-12-05 21:46 0 --ah----- c:\windows\system32\drivers\Msft_Kernel_xusb21_01005.Wdf

.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2009-01-05 02:52 --------- d-----w c:\program files\Symantec AntiVirus
2008-12-28 07:15 --------- d-----w c:\documents and settings\All Users\Application Data\Spybot - Search & Destroy
2008-12-03 06:00 --------- d-----w c:\program files\Spybot - Search & Destroy
2008-11-25 04:49 --------- d-----w c:\program files\Common Files\Adobe AIR
2008-11-10 04:24 --------- d-----w c:\program files\Microsoft Silverlight
2008-11-06 15:50 --------- d--h--w c:\documents and settings\Owner.YOUR-C8BH3JAGLT\Application Data\Move Networks
2008-10-23 13:01 283,648 ----a-w c:\windows\system32\gdi32.dll
2008-10-16 19:13 202,776 ----a-w c:\windows\system32\wuweb.dll
2008-10-16 19:13 1,809,944 ----a-w c:\windows\system32\wuaueng.dll
2008-10-16 19:12 561,688 ----a-w c:\windows\system32\wuapi.dll
2008-10-16 19:12 323,608 ----a-w c:\windows\system32\wucltui.dll
2008-10-16 19:09 92,696 ----a-w c:\windows\system32\cdm.dll
2008-10-16 19:09 51,224 ----a-w c:\windows\system32\wuauclt.exe
2008-10-16 19:09 43,544 ----a-w c:\windows\system32\wups2.dll
2008-10-16 19:08 34,328 ----a-w c:\windows\system32\wups.dll
2008-10-16 10:37 659,456 ----a-w c:\windows\system32\wininet.dll
2007-04-20 20:12 574 ----a-w c:\program files\changeLog.txt
2006-08-27 17:01 1,684,623 -c--a-w c:\program files\CAT.exe
2006-08-21 18:22 13,736,064 -c--a-w c:\program files\GoogleEarthWin.exe
2006-08-16 00:35 74,888 -c--a-w c:\program files\bbcurdu.exe
2006-08-05 05:10 5,118,736 -c--a-w c:\program files\Firefox Setup 1.5.0.6.exe
2006-06-26 22:36 953,008 -c--a-w c:\program files\install_flash_player.exe
2006-06-26 22:34 2,810,032 -c--a-w c:\program files\Shockwave_Installer_Slim.exe
2004-06-23 17:55 20,480 -c--a-w c:\program files\ProcManager.exe
.

((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"QuickTime Task"="c:\program files\QuickTime\qttask.exe" [2005-11-24 155648]
"TkBellExe"="c:\program files\Common Files\Real\Update_OB\realsched.exe" [2008-06-11 185896]

c:\documents and settings\All Users\Start Menu\Programs\Startup\
Adobe Reader Speed Launch.lnk - c:\program files\Adobe\Acrobat 7.0\Reader\reader_sl.exe [2005-09-23 29696]
Quicken Scheduled Updates.lnk - c:\program files\Quicken\bagent.exe [2003-07-30 57344]

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\windows]
"AppInit_DLLs"=tljvea.dll

[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\session manager]
BootExecute REG_MULTI_SZ autocheck autochk *\0lsdelete

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\SymantecAntiVirus]
"DisableMonitoring"=dword:00000001

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
"%windir%\\system32\\sessmgr.exe"=
"c:\\WINDOWS\\system32\\dplaysvr.exe"=
"c:\\Program Files\\LucasArts\\Jedi Knight\\JK.EXE"=
"c:\\Program Files\\QuickTime\\QuickTimePlayer.exe"=
"c:\\Program Files\\Real\\RealOne Player\\trueplay.exe"=
"c:\\Program Files\\iTunes\\iTunes.exe"=
"c:\\Program Files\\Microsoft Games\\Age of Empires\\EMPIRES.EXE"=
"c:\\Program Files\\SopCast\\SopCast.exe"=
"c:\\Program Files\\Mozilla Firefox\\firefox.exe"=
"c:\\Program Files\\EA Games\\Netsoccer\\server.exe"=
"c:\\Program Files\\Project64 1.6\\nFBA\\nfba.exe"=
"c:\\Program Files\\Project64 1.6\\ZSNE1.42\\zsnesw.exe"=
"c:\\Documents and Settings\\Owner.YOUR-C8BH3JAGLT\\Application Data\\Damdai\\2DF\\FreePlay\\freeplay_emu.exe"=
"c:\\Program Files\\Microsoft Games\\Age of Empires\\EMPIRESX.EXE"=
"c:\\Program Files\\Project64 1.6\\GGPO\\ggpo.exe"=
"c:\\Program Files\\Project64 1.6\\GGPO\\ggpofba.exe"=
"c:\\Documents and Settings\\Owner.YOUR-C8BH3JAGLT\\Local Settings\\Apps\\2.0\\43DVNDAP.74B\\J8YY7AA3.V8Q\\2dff..tion_fcdf29b345c9098a_0001.0000_a748765c0da7ff34\\2DF FreePlay Client.exe"=

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\GloballyOpenPorts\List]
"2967:UDP"= 2967:UDP:AAIT Symantec-UDP 2967
"2967:TCP"= 2967:TCP:AAIT Symantec-TCP 2967
"38293:UDP"= 38293:UDP:AAIT Symantec-UDP 38293

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\IcmpSettings]
"AllowInboundEchoRequest"= 1 (0x1)

R3 EraserUtilRebootDrv;EraserUtilRebootDrv;c:\program files\Common Files\Symantec Shared\eengine\EraserUtilRebootDrv.sys [2008-09-02 99376]
R4 SavRoam;SAVRoam;c:\program files\Symantec AntiVirus\SavRoam.exe [2006-05-27 115952]
S3 sgogwhge;sgogwhge;c:\windows\system32\drivers\sgogwhge.sys --> c:\windows\system32\drivers\sgogwhge.sys [?]
S4 mrtRate;mrtRate; [x]

*Newly Created Service* - CATCHME
.
Contents of the 'Scheduled Tasks' folder

2009-01-05 c:\windows\Tasks\apzvwbgh.job
- c:\windows\system32\rundll32.exe [2004-08-03 23:56]
.
.
------- Supplementary Scan -------
.
uStart Page = hxxp://it.emory.edu/eol_welcome/
IE: E&xport to Microsoft Excel - c:\progra~1\MI1933~1\OFFICE11\EXCEL.EXE/3000
FF - ProfilePath - c:\documents and settings\Owner.YOUR-C8BH3JAGLT\Application Data\Mozilla\Firefox\Profiles\li61p68l.default\
FF - prefs.js: browser.startup.homepage - hometab.bellsouth.net
FF - plugin: c:\documents and settings\Owner.YOUR-C8BH3JAGLT\Application Data\Mozilla\Firefox\Profiles\li61p68l.default\extensions\moveplayer@movenetworks.com\platform\WINNT_x86-msvc\plugins\npmnqmp071102000004.dll
FF - plugin: c:\program files\EA Games\GameTap\bin\Release\npgametaptool.dll
FF - plugin: c:\program files\Microsoft Silverlight\2.0.31005.0\npctrl.dll
FF - plugin: c:\program files\Mozilla Firefox\plugins\npActiveGS.dll
FF - plugin: c:\program files\Mozilla Firefox\plugins\npmozax.dll
.

**************************************************************************

catchme 0.3.1367 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2009-01-04 21:56:20
Windows 5.1.2600 Service Pack 2 NTFS

scanning hidden processes ...

scanning hidden autostart entries ...

scanning hidden files ...

scan completed successfully
hidden files: 0

**************************************************************************
.
Completion time: 2009-01-04 21:58:09
ComboFix-quarantined-files.txt 2009-01-05 02:57:19
ComboFix2.txt 2009-01-04 23:46:40

Pre-Run: 140,497,489,920 bytes free
Post-Run: 140,486,524,928 bytes free

119 --- E O F --- 2008-12-18 07:23:13






Uninstall List

3D Groove Playback Engine
Ad-Aware
Adobe AIR
Adobe AIR
Adobe Flash Player 10 Plugin
Adobe Flash Player ActiveX
Adobe Photoshop Album 2.0 Starter Edition
Adobe Reader 7.0.9
Adobe Shockwave Player
Agere Systems PCI Soft Modem
Blackhawk Striker from Compaq (remove only)
Blasterball 2 from Compaq (remove only)
Bounce Symphony from Compaq (remove only)
Brian Lara International Cricket 2005 Demo
Carmen Sandiego Word Detective v1.0.1
CCleaner (remove only)
Compaq Instant Support
Crystal Maze from Compaq (remove only)
Diner Dash(TM)
DivX Codec
DivX Converter
DivX Player
DivX Web Player
EA SPORTS Cricket 2005 Demo
Easy Internet Sign-up
FirstClass @ Emory 8.047 (EOL Fall 2006)
Five Card Frenzy from Compaq (remove only)
Ford Ranger Cup Manager
GameTap
GGPO
Google Earth
Google Toolbar for Internet Explorer
HijackThis 2.0.2
Hotfix for Windows Media Format 11 SDK (KB929399)
Hotfix for Windows Media Player 11 (KB939683)
Hotfix for Windows XP (KB926239)
Hotfix for Windows XP (KB952287)
hp deskjet 3600
ijji - Gunz
IntelliMover Data Transfer Demo
International Cricket Captain 2005
InterVideo WinDVD Creator 2
InterVideo WinDVD Player
iTunes
J2SE Runtime Environment 5.0 Update 7
Java(TM) SE Runtime Environment 6 Update 1
KBD
LiveUpdate 3.0 (Symantec Corporation)
LOTR The Return of the King (tm) Demo
LucasArts' Rogue Squadron
Microsoft .NET Framework 1.1
Microsoft .NET Framework 1.1
Microsoft .NET Framework 1.1 Hotfix (KB928366)
Microsoft .NET Framework 2.0 Service Pack 1
Microsoft .NET Framework 3.0 Service Pack 1
Microsoft .NET Framework 3.5
Microsoft .NET Framework 3.5
Microsoft Age of Empires Gold
Microsoft Age of Empires II
Microsoft Compression Client Pack 1.0 for Windows XP
Microsoft Kernel-Mode Driver Framework Feature Pack 1.5
Microsoft Money 2004
Microsoft Money 2004 System Pack
Microsoft Office 97, Professional Edition
Microsoft Plus! Digital Media Edition
Microsoft Silverlight
Microsoft User-Mode Driver Framework Feature Pack 1.0
Microsoft Works 7.0
mIRC
Mozilla Firefox (3.0.5)
MSN
MSXML 6 Service Pack 2 (KB954459)
Orbital from Compaq (remove only)
Otto from Compaq (remove only)
Overball from Compaq (remove only)
PC-Doctor for Windows
Polar Bowler from Compaq (remove only)
Project64 1.6
PS2
Python 2.2 combined Win32 extensions
Python 2.2.1
Quicken 2004
QuickTime
RealPlayer
S3 S3Display
S3 S3Gamma2
S3 S3Info2
S3 S3Overlay
Security Update for Step By Step Interactive Training (KB898458)
Security Update for Step By Step Interactive Training (KB923723)
Security Update for Windows Media Player (KB911564)
Security Update for Windows Media Player (KB952069)
Security Update for Windows Media Player 10 (KB917734)
Security Update for Windows Media Player 11 (KB936782)
Security Update for Windows Media Player 11 (KB954154)
Security Update for Windows Media Player 6.4 (KB925398)
Security Update for Windows XP (KB890046)
Security Update for Windows XP (KB893756)
Security Update for Windows XP (KB896358)
Security Update for Windows XP (KB896423)
Security Update for Windows XP (KB896424)
Security Update for Windows XP (KB896428)
Security Update for Windows XP (KB899587)
Security Update for Windows XP (KB899591)
Security Update for Windows XP (KB900725)
Security Update for Windows XP (KB901017)
Security Update for Windows XP (KB901190)
Security Update for Windows XP (KB901214)
Security Update for Windows XP (KB902400)
Security Update for Windows XP (KB904706)
Security Update for Windows XP (KB905414)
Security Update for Windows XP (KB905749)
Security Update for Windows XP (KB908519)
Security Update for Windows XP (KB911562)
Security Update for Windows XP (KB911567)
Security Update for Windows XP (KB911927)
Security Update for Windows XP (KB912919)
Security Update for Windows XP (KB913580)
Security Update for Windows XP (KB914388)
Security Update for Windows XP (KB914389)
Security Update for Windows XP (KB917159)
Security Update for Windows XP (KB917344)
Security Update for Windows XP (KB917422)
Security Update for Windows XP (KB917953)
Security Update for Windows XP (KB918118)
Security Update for Windows XP (KB918439)
Security Update for Windows XP (KB918899)
Security Update for Windows XP (KB919007)
Security Update for Windows XP (KB920213)
Security Update for Windows XP (KB920214)
Security Update for Windows XP (KB920670)
Security Update for Windows XP (KB920683)
Security Update for Windows XP (KB920685)
Security Update for Windows XP (KB921398)
Security Update for Windows XP (KB921503)
Security Update for Windows XP (KB921883)
Security Update for Windows XP (KB922616)
Security Update for Windows XP (KB922760)
Security Update for Windows XP (KB922819)
Security Update for Windows XP (KB923191)
Security Update for Windows XP (KB923414)
Security Update for Windows XP (KB923689)
Security Update for Windows XP (KB923694)
Security Update for Windows XP (KB923980)
Security Update for Windows XP (KB924191)
Security Update for Windows XP (KB924270)
Security Update for Windows XP (KB924496)
Security Update for Windows XP (KB924667)
Security Update for Windows XP (KB925454)
Security Update for Windows XP (KB925486)
Security Update for Windows XP (KB925902)
Security Update for Windows XP (KB926255)
Security Update for Windows XP (KB926436)
Security Update for Windows XP (KB927779)
Security Update for Windows XP (KB927802)
Security Update for Windows XP (KB928090)
Security Update for Windows XP (KB928255)
Security Update for Windows XP (KB928843)
Security Update for Windows XP (KB929123)
Security Update for Windows XP (KB929969)
Security Update for Windows XP (KB930178)
Security Update for Windows XP (KB931261)
Security Update for Windows XP (KB931768)
Security Update for Windows XP (KB931784)
Security Update for Windows XP (KB932168)
Security Update for Windows XP (KB933566)
Security Update for Windows XP (KB933729)
Security Update for Windows XP (KB935839)
Security Update for Windows XP (KB935840)
Security Update for Windows XP (KB936021)
Security Update for Windows XP (KB937143)
Security Update for Windows XP (KB938127)
Security Update for Windows XP (KB938464)
Security Update for Windows XP (KB938829)
Security Update for Windows XP (KB939653)
Security Update for Windows XP (KB941202)
Security Update for Windows XP (KB941568)
Security Update for Windows XP (KB941569)
Security Update for Windows XP (KB941644)
Security Update for Windows XP (KB941693)
Security Update for Windows XP (KB942615)
Security Update for Windows XP (KB943055)
Security Update for Windows XP (KB943460)
Security Update for Windows XP (KB943485)
Security Update for Windows XP (KB944338)
Security Update for Windows XP (KB944533)
Security Update for Windows XP (KB944653)
Security Update for Windows XP (KB945553)
Security Update for Windows XP (KB946026)
Security Update for Windows XP (KB946648)
Security Update for Windows XP (KB947864)
Security Update for Windows XP (KB948590)
Security Update for Windows XP (KB948881)
Security Update for Windows XP (KB950749)
Security Update for Windows XP (KB950759)
Security Update for Windows XP (KB950760)
Security Update for Windows XP (KB950762)
Security Update for Windows XP (KB950974)
Security Update for Windows XP (KB951066)
Security Update for Windows XP (KB951376)
Security Update for Windows XP (KB951376-v2)
Security Update for Windows XP (KB951698)
Security Update for Windows XP (KB951748)
Security Update for Windows XP (KB952954)
Security Update for Windows XP (KB953838)
Security Update for Windows XP (KB953839)
Security Update for Windows XP (KB954211)
Security Update for Windows XP (KB954600)
Security Update for Windows XP (KB955069)
Security Update for Windows XP (KB956390)
Security Update for Windows XP (KB956391)
Security Update for Windows XP (KB956802)
Security Update for Windows XP (KB956803)
Security Update for Windows XP (KB956841)
Security Update for Windows XP (KB957095)
Security Update for Windows XP (KB957097)
Security Update for Windows XP (KB958215)
Security Update for Windows XP (KB958644)
Security Update for Windows XP (KB960714)
Slyder from Compaq (remove only)
SopCast 1.1.2
Spybot - Search & Destroy
Spybot - Search & Destroy 1.4
Symantec AntiVirus 10.1.0.401
Tradewinds 2 (TM)
Tradewinds from Compaq (remove only)
Update for Windows XP (KB894391)
Update for Windows XP (KB898461)
Update for Windows XP (KB900485)
Update for Windows XP (KB908531)
Update for Windows XP (KB910437)
Update for Windows XP (KB911280)
Update for Windows XP (KB916595)
Update for Windows XP (KB920872)
Update for Windows XP (KB922582)
Update for Windows XP (KB925720)
Update for Windows XP (KB927891)
Update for Windows XP (KB929338)
Update for Windows XP (KB930916)
Update for Windows XP (KB931836)
Update for Windows XP (KB933360)
Update for Windows XP (KB938828)
Update for Windows XP (KB942763)
Update for Windows XP (KB942840)
Update for Windows XP (KB946627)
Update for Windows XP (KB951072-v2)
Update for Windows XP (KB953356)
Update for Windows XP (KB955839)
VIA Rhine-Family Fast Ethernet Adapter
VIA/S3G Display Driver
VIA/S3G Display Driver
Windows Imaging Component
Windows Installer 3.1 (KB893803)
Windows Media Format 11 runtime
Windows Media Format 11 runtime
Windows Media Player 11
Windows Media Player 11
Windows XP Hotfix - KB873339
Windows XP Hotfix - KB885835
Windows XP Hotfix - KB885836
Windows XP Hotfix - KB886185
Windows XP Hotfix - KB887472
Windows XP Hotfix - KB888302
Windows XP Hotfix - KB890859
Windows XP Hotfix - KB891781
Windows XP Service Pack 2
WinRAR archiver
Word Symphony from Compaq (remove only)
Yahoo! Anti-Spy
zbattle.net 1.09 SR-1 beta

[pskelley]

Please follow the instructions carefully and in the numbered order.

1) Please download ATF Cleaner by Atribune
http://www.atribune.org/public-beta/ATF-Cleaner.exe
Save it to your Desktop. We will use this later.

2) Open notepad and copy/paste the text in the codebox below into it:


Registry::
[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\windows]
"AppInit_DLLs"=-

Save this as CFScript

http://img.photobucket.com/albums/v666/sUBs/CFScriptB-4.gif

Referring to the picture above, drag CFScript into ComboFix.exe.

This may start ComboFix again. I do not need to see that combofix log.

3) Open HijackThis and choose "Do a system scan only" then check the box in front of these line items:

O20 - AppInit_DLLs: tljvea.dll <<<may be gone

Close all programs but HJT and all browser windows, then click on "Fix Checked"

4) Run ATF Cleaner
Double-click ATF-Cleaner.exe to run the program.
Click Select All found at the bottom of the list.
Click the Empty Selected button.
Click Exit on the Main menu to close the program.

*Cleaning Prefetch may result in a few slow starts until the folder is repopulated:
http://www.windowsnetworking.com/articles_tutorials/Gaining-Speed-Empty-Prefetch-XP.html

5) Download Malwarebytes' Anti-Malware to your Desktop
http://www.malwarebytes.org/

* Double-click mbam-setup.exe and follow the prompts to install the program.
* Be sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
* If an update is found, it will download and install the latest version.
* Once the program has loaded, select Perform FULL SCAN, then click Scan.
* When the scan is complete, click OK, then Show Results to view the results.
* Be sure that everything is checked, and click Remove Selected.
* When completed, a log will open in Notepad. Please save it to a convenient location. The log can also be opened by going to Start > All Programs > Malwarebytes' Anti-Malware > Logs > log-date.txt
* Please post contents of that file & a new HJT log in your next reply.

Note: If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts. Click OK to either and let MBAM proceed with the disinfection process. If asked to restart the computer, please do so immediately. Failure to reboot will prevent MBAM from removing all the malware.

Tutorial if needed:
http://www.techsupportteam.org/forum/tutorials/2282-malwarebytes-anti-malware-mbam.html

How is the computer running now?

Thanks

This can be done as time permits, but it is important.
Uninstall list: I look for malware and security issues and will not know all of your programs, but you should.

Hackers are using out of date programs to infect folks more and more,
Here is a small free tool that lets you know when something needs an update if you are interested:
http://secunia.com/vulnerability_scanning/personal/ While PSI runs in the System Tray for realtime notifications, I personally prefer to turn it off in MSConfig and run it from All Programs when I want to do a check.

Adobe Reader 7.0.9 <<< out of date and unsafe, see this:
http://news.cnet.com/8301-1009_3-10081618-83.html?tag=nl.e433
http://www.filehippo.com/download_adobe_reader/
(if you want a smaller program, look at this one)
Foxit Reader 2.3 for Windows (make sure to uncheck toolbars)
http://www.foxitsoftware.com/pdf/rd_intro.php

J2SE Runtime Environment 5.0 Update 7
Java(TM) SE Runtime Environment 6 Update 1
Both out of date and unsafe, see this:
http://forums.spybot.info/showpost.php?p=12880&postcount=2
Be aware of this information so you can opt out of anything you do not want.
Microsoft Does MSN Toolbar Distribution Deal With Java:
http://searchengineland.com/microsoft-does-msn-toolbar-distribution-deal-with-java-15413.php

Spybot - Search & Destroy 1.4 <<< uninstall that old version.
Please be sure Spybot S&D is up to date and fully immunized.
Spybot-S&D 1.6 has arrived! 8. July 2008
http://www.safer-networking.org/en/
http://www.safer-networking.org/en/news/2008-07-08.html
http://www.safer-networking.org/en/faq/index.html

[blingdawg]

Sorry for the long delay in my reply. The good news is though that my computer is running about as good as it ever has, and I must express my deepest thanks to you for your efforts that have led to that. :2thumb:

The bad news is though that I currently won't have time to implement your most recent instructions as I'll need to move my computer to my Uni dorm room and hook it up to their system. After that point, though I should be able to complete these last set of instructions and let you know how things have went.

[blingdawg]

Here are the requested logfiles. As mentioned before my computer is currently running great. :bigthumb:


Malwarebytes' Anti-Malware 1.32
Database version: 1629
Windows 5.1.2600 Service Pack 2

1/7/2009 5:25:55 PM
mbam-log-2009-01-07 (17-25-55).txt

Scan type: Full Scan (C:\|D:\|)
Objects scanned: 149408
Time elapsed: 1 hour(s), 14 minute(s), 27 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 7
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 1
Files Infected: 30

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
HKEY_CLASSES_ROOT\outlooksmile.outlooksmile (Adware.SmileyDistrict) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\wordsmile.wordsmile (Adware.SmileyDistrict) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\CLSID\{5d7ff769-928f-45c4-a02a-b6f9d7135493} (Adware.SmileyDistrict) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\CLSID\{dd166bb8-2dfe-4e44-9404-3facad9e1c7a} (Adware.SmileyDistrict) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Office\Outlook\Addins\OutlookSmile.OutlookSmile (Adware.SmileyDistrict) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Office\Word\Addins\WordSmile.WordSmile (Adware.SmileyDistrict) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\instkey (Trojan.Vundo) -> Quarantined and deleted successfully.

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
C:\Documents and Settings\Owner\Start Menu\Programs\Smiley District (Adware.SmileyDistrict) -> Quarantined and deleted successfully.

Files Infected:
C:\Qoobox\Quarantine\C\WINDOWS\system32\frnghz.dll.vir (Trojan.Vundo) -> Quarantined and deleted successfully.
C:\Qoobox\Quarantine\C\WINDOWS\system32\ginimysi.dll.vir (Trojan.Vundo) -> Quarantined and deleted successfully.
C:\Qoobox\Quarantine\C\WINDOWS\system32\mwbdetxi.dll.vir (Trojan.Vundo) -> Quarantined and deleted successfully.
C:\Qoobox\Quarantine\C\WINDOWS\system32\npmuhejv.dll.vir (Trojan.Vundo) -> Quarantined and deleted successfully.
C:\Qoobox\Quarantine\C\WINDOWS\system32\pfqodx.dll.vir (Trojan.Vundo) -> Quarantined and deleted successfully.
C:\Qoobox\Quarantine\C\WINDOWS\system32\pftktfxk.dll.vir (Trojan.Vundo) -> Quarantined and deleted successfully.
C:\Qoobox\Quarantine\C\WINDOWS\system32\qsxaha.dll.vir (Trojan.Vundo) -> Quarantined and deleted successfully.
C:\Qoobox\Quarantine\C\WINDOWS\system32\sujvfwua.dll.vir (Trojan.Vundo) -> Quarantined and deleted successfully.
C:\Qoobox\Quarantine\C\WINDOWS\system32\tljvea.dll.vir (Trojan.Vundo) -> Quarantined and deleted successfully.
C:\Qoobox\Quarantine\C\WINDOWS\system32\uqtbdald.dll.vir (Trojan.Vundo) -> Quarantined and deleted successfully.
C:\Qoobox\Quarantine\C\WINDOWS\system32\vpsoeowy.dll.vir (Trojan.Vundo) -> Quarantined and deleted successfully.
C:\Qoobox\Quarantine\C\WINDOWS\system32\wvqdvies.dll.vir (Trojan.Vundo) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{ED1AD764-6EE8-45D8-B9BD-559926E4C6F0}\RP805\A1715430.exe (Trojan.Downloader) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{ED1AD764-6EE8-45D8-B9BD-559926E4C6F0}\RP805\A1715432.dll (Trojan.Vundo) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{ED1AD764-6EE8-45D8-B9BD-559926E4C6F0}\RP812\A1722449.dll (Trojan.Vundo) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{ED1AD764-6EE8-45D8-B9BD-559926E4C6F0}\RP814\A1722536.dll (Trojan.Vundo) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{ED1AD764-6EE8-45D8-B9BD-559926E4C6F0}\RP814\A1722537.dll (Trojan.Vundo) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{ED1AD764-6EE8-45D8-B9BD-559926E4C6F0}\RP814\A1722541.dll (Trojan.Vundo) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{ED1AD764-6EE8-45D8-B9BD-559926E4C6F0}\RP814\A1722542.dll (Trojan.Vundo) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{ED1AD764-6EE8-45D8-B9BD-559926E4C6F0}\RP814\A1722543.dll (Trojan.Vundo) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{ED1AD764-6EE8-45D8-B9BD-559926E4C6F0}\RP814\A1722544.dll (Trojan.Vundo) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{ED1AD764-6EE8-45D8-B9BD-559926E4C6F0}\RP814\A1722547.dll (Trojan.Vundo) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{ED1AD764-6EE8-45D8-B9BD-559926E4C6F0}\RP814\A1722549.dll (Trojan.Vundo) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{ED1AD764-6EE8-45D8-B9BD-559926E4C6F0}\RP814\A1722550.dll (Trojan.Vundo) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{ED1AD764-6EE8-45D8-B9BD-559926E4C6F0}\RP814\A1722551.dll (Trojan.Vundo) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{ED1AD764-6EE8-45D8-B9BD-559926E4C6F0}\RP814\A1722552.dll (Trojan.Vundo) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{ED1AD764-6EE8-45D8-B9BD-559926E4C6F0}\RP814\A1722553.dll (Trojan.Vundo) -> Quarantined and deleted successfully.
C:\Documents and Settings\Owner\Start Menu\Programs\Smiley District\Smiley District Manual.lnk (Adware.SmileyDistrict) -> Quarantined and deleted successfully.
C:\Documents and Settings\Owner\Start Menu\Programs\Smiley District\Smiley District on the Web.lnk (Adware.SmileyDistrict) -> Quarantined and deleted successfully.
C:\Documents and Settings\Owner\Start Menu\Programs\Smiley District\Uninstall Smiley District.lnk (Adware.SmileyDistrict) -> Quarantined and deleted successfully.



Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 5:32:38 PM, on 1/7/2009
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Symantec AntiVirus\DefWatch.exe
C:\Program Files\Symantec AntiVirus\SavRoam.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\Program Files\Symantec AntiVirus\Rtvscan.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\QuickTime\qttask.exe
C:\WINDOWS\system32\wuauclt.exe
C:\WINDOWS\explorer.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\WINDOWS\system32\rundll32.exe
C:\WINDOWS\system32\NOTEPAD.EXE
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://it.emory.edu/eol_welcome/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_01\bin\ssv.dll
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\RunOnce: [Malwarebytes' Anti-Malware] C:\Program Files\Malwarebytes' Anti-Malware\mbamgui.exe /install /silent
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: Quicken Scheduled Updates.lnk = C:\Program Files\Quicken\bagent.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MI1933~1\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_01\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_01\bin\ssv.dll
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O23 - Service: Lavasoft Ad-Aware Service (aawservice) - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: Symantec AntiVirus Definition Watcher (DefWatch) - Symantec Corporation - C:\Program Files\Symantec AntiVirus\DefWatch.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPod Service (iPodService) - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: SAVRoam (SavRoam) - symantec - C:\Program Files\Symantec AntiVirus\SavRoam.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: SPBBCSvc - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Symantec AntiVirus - Symantec Corporation - C:\Program Files\Symantec AntiVirus\Rtvscan.exe

--
End of file - 4752 bytes

[pskelley]

Let's see if we can wrapup like this:

Remove combofix from the computer like this:

Click START then RUN
Now type or copy Combofix /u in the runbox and click OK.
Note the space between the X and the U, it needs to be there.

http://i189.photobucket.com/albums/z176/EPL47/CF_Cleanup.png

Clean the System Restore files like this:

Turn off System Restore.
On the Desktop, right-click My Computer.
Click Properties.
Click the System Restore tab.
Check Turn off System Restore.
Click Apply, and then click OK.

Reboot

Turn ON System Restore,
On the Desktop, right-click My Computer.
Click Properties.
Click the System Restore tab.
UN-Check *Turn off System Restore*.
Click Apply, and then click OK.

Update MBAM and scan to be sure we missed none of the junk, there is no need to post a clean scan result.
(MBAM is yours to keep if you wish, update it and run it once a month or so)

Update Symantec AntiVirus and scan the system, to be sure it is running right and scanning clean. If you have problems with the program, contact tech support for instructions.
http://www.symantec.com/enterprise/support/index.jsp

If all is well at this point, let me know and I will close the topic.

Some good information for you:
http://users.telenet.be/bluepatchy/miekiemoes/slowcomputer.html
http://www.microsoft.com/windowsxp/using/helpandsupport/learnmore/tips/mcgill1.mspx

Here is some great information from experts in this field that will help you stay clean and safe online.
http://users.telenet.be/bluepatchy/miekiemoes/prevention.html
http://forums.spybot.info/showthread.php?t=279
http://russelltexas.com/malware/allclear.htm
http://forum.malwareremoval.com/viewtopic.php?t=14
http://www.bleepingcomputer.com/forums/topict2520.html
http://cybercoyote.org/security/not-admin.shtml

http://www.malwarecomplaints.info/

Thanks...pskelley
Safer Networking Forums
http://www.spybot.info/en/donate/index.html
If you are reading this information...thank a teacher,
If you are reading it in English...thank a soldier.

http://users.telenet.be/bluepatchy/miekiemoes/Links.html

[blingdawg]

After running the scans all seems well. I should hope now that I won't let my computer lapse into this state again.

Thanks again though for all your help. Words cannot fully express my gratitude to you and all those on the spybot team who take the time out to help us. :bighug:

[pskelley]

Thanks for taking the time to let me know, safe surfing and Happy New Year:eek: