virtumonde suite / safeguard

[Magnani65]

I have a coworker's computer that is infected and I have run spybot, but it will not remove some stubborn infections..

Safeguard takes over the computer on startup and I don't know what all of the virtumonde infections are doing in the background. Thanks in advance.
Bruce

Here is the HJT log:

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 12:42:24 PM, on 12/30/2008
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16762)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Symantec\LiveUpdate\AluSchedulerSvc.exe
C:\Program Files\Microsoft Small Business\Business Contact Manager\BcmSqlStartupSvc.exe
C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
C:\Program Files\Intel\Intel Matrix Storage Manager\Iaantmon.exe
C:\WINDOWS\system32\nvsvc32.exe
c:\Program Files\Microsoft SQL Server\90\Shared\sqlwriter.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\wscntfy.exe
C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe
C:\WINDOWS\stsystra.exe
C:\Program Files\Intel\Intel Matrix Storage Manager\Iaanotif.exe
C:\Program Files\Dell\Media Experience\DMXLauncher.exe
C:\WINDOWS\System32\DLA\DLACTRLW.EXE
C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
C:\Program Files\Corel\Corel Snapfire Plus\Corel Photo Downloader.exe
C:\Program Files\Hewlett-Packard\Toolbox\StatusClient\StatusClient.exe
C:\Program Files\Hewlett-Packard\HP Software Update\HPWuSchd2.exe
C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktopIndex.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktopDisplay.exe
C:\WINDOWS\system32\winscenter.exe
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\Program Files\Dell Support\DSAgnt.exe
C:\Program Files\Spyware Guard 2008\spywareguard.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
C:\Program Files\Hewlett-Packard\Toolbox\jre\bin\javaw.exe
c:\progra~1\common~1\instal~1\update~1\isuspm.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe
C:\Program Files\Common Files\InstallShield\UpdateService\agent.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = www.google.com/ig/dell?hl=en&client=dell-usuk-rel&channel=us&ibd=0070525 (http://www.google.com/ig/dell?hl=en&client=dell-usuk-rel&channel=us&ibd=0070525)
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Search,Default_Page_URL = www.google.com/ig/dell?hl=en&client=dell-usuk-rel&channel=us&ibd=0070525 (http://www.google.com/ig/dell?hl=en&client=dell-usuk-rel&channel=us&ibd=0070525)
R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
F2 - REG:system.ini: UserInit=C:\WINDOWS\system32\userinit.exe
O3 - Toolbar: &Google Toolbar - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files\Google\Google Toolbar\GoogleToolbar.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe
O4 - HKLM\..\Run: [SigmatelSysTrayApp] stsystra.exe
O4 - HKLM\..\Run: [IAAnotif] C:\Program Files\Intel\Intel Matrix Storage Manager\Iaanotif.exe
O4 - HKLM\..\Run: [DMXLauncher] C:\Program Files\Dell\Media Experience\DMXLauncher.exe
O4 - HKLM\..\Run: [DLA] C:\WINDOWS\System32\DLA\DLACTRLW.EXE
O4 - HKLM\..\Run: [ISUSPM Startup] C:\PROGRA~1\COMMON~1\INSTAL~1\UPDATE~1\ISUSPM.exe -startup
O4 - HKLM\..\Run: [ISUSScheduler] "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start
O4 - HKLM\..\Run: [Google Desktop Search] "C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe" /startup
O4 - HKLM\..\Run: [Corel Photo Downloader] C:\Program Files\Corel\Corel Snapfire Plus\Corel Photo Downloader.exe
O4 - HKLM\..\Run: [StatusClient 2.6] C:\Program Files\Hewlett-Packard\Toolbox\StatusClient\StatusClient.exe /auto
O4 - HKLM\..\Run: [TomcatStartup 2.5] C:\Program Files\Hewlett-Packard\Toolbox\hpbpsttp.exe
O4 - HKLM\..\Run: [HP Software Update] "C:\Program Files\Hewlett-Packard\HP Software Update\HPWuSchd2.exe"
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [osCheck] "C:\Program Files\Norton AntiVirus\osCheck.exe"
O4 - HKLM\..\Run: [spywareguard] C:\Program Files\Spyware Guard 2008\spywareguard.exe
O4 - HKCU\..\Run: [DellSupport] "C:\Program Files\Dell Support\DSAgnt.exe" /startup
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
O4 - HKCU\..\Run: [AdobeUpdater] C:\Program Files\Common Files\Adobe\Updater5\AdobeUpdater.exe
O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office12\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\Office12\REFIEBAR.DLL
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search && Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {6A344D34-5231-452A-8A57-D064AC9B7862} (Symantec Download Manager) - https://webdl.symantec.com/activex/symdlmgr.cab
O20 - AppInit_DLLs: C:\PROGRA~1\Google\GOOGLE~1\GOEC62~1.DLL bgtgzw.dll
O21 - SSODL: ieModule - {6DDB5E5F-AE5F-4809-B77E-2DC75845A31C} - C:\Documents and Settings\All Users\Application Data\Microsoft\Internet Explorer\DLLs\ieModule.dll
O21 - SSODL: InternetConnection - {59B17D07-059A-4B60-8E99-B6F0E67CD7BB} - C:\Documents and Settings\All Users\Application Data\Microsoft\Internet Explorer\DLLs\yvlivobdko.dll
O22 - SharedTaskScheduler: mcb7uehuj3n8weuhejsw - {C5BF49A2-94F3-42BD-F434-3604812C897D} - (no file)
O22 - SharedTaskScheduler: lke3iemrl490kgfgdsfd - {C5AF42A3-94F3-42BD-F434-3604832C897D} - C:\WINDOWS\system32\hsd63geff.dll
O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\AluSchedulerSvc.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: Symantec Lic NetConnect service (CLTNetCnService) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: Intel(R) Matrix Storage Event Monitor (IAANTMON) - Intel Corporation - C:\Program Files\Intel\Intel Matrix Storage Manager\Iaantmon.exe
O23 - Service: ICF - Unknown owner - C:\WINDOWS\system32\svchost.exe:ext.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\LuComServer_3_4.EXE
O23 - Service: LiveUpdate Notice - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
O23 - Service: Symantec Core LC - Unknown owner - C:\PROGRA~1\COMMON~1\SYMANT~1\CCPD-LC\symlcsvc.exe

--
End of file - 9247 bytes

[pskelley]

Welcome to Safer Networking, I wish to be sure you have viewed and understand this information.
"BEFORE you POST" (READ this Procedure before Requesting Assistance) http://forums.spybot.info/showthread.php?t=288
All advice given is taken at your own risk.
Please make sure you have read this information so we are on the same page.

Make sure you read and follow the directions, anything else will slow the process and waste both of our time. I suggest you keep this computer offline except when troubleshooting, the junk may download more. If you have any tool I use, delete it and download it new from the link I provide. Read and follow the directions carefully, the tools will not work unless you do.
The junk can be tough to remove, so do not expect fast or easy.

I apologize for the wait, volunteers are swamped at all forums with infected computers. If you have resolved your issues, please post to let me know so I can close this topic.

Since TeaTimer is still enabled it appears you did not read the "Before you Post" instructions, please do so so you know what is expected of you. You have multiple infections, this will take some time.

1) We need first to disable TeaTimer that it doesn't interfere with fixes. You can re-enable it when you're clean again:
* Run Spybot-S&D in Advanced Mode.
* If it is not already set to do this Go to the Mode menu select "Advanced Mode"
* On the left hand side, Click on Tools
* Then click on the Resident Icon in the List
* Uncheck "Resident TeaTimer" and OK any prompts.
* Restart your computer.
(leave TT disabled until we finish)

2) Thanks to andymanchesta and anyone else who helped with the fix.

Download SDFix and save it to your Desktop
http://downloads.andymanchesta.com/RemovalTools/SDFix.exe

Double click SDFix.exe and it will extract the files to %systemdrive%
(Drive that contains the Windows Directory, typically C:\SDFix)

Please then reboot your computer in Safe Mode by doing the following :
Restart your computer
After hearing your computer beep once during startup, but before the Windows icon appears, tap the F8 key continually;
Instead of Windows loading as normal, the Advanced Options Menu should appear;
Select the first option, to run Windows in Safe Mode, then press Enter.
Choose your usual account.
Open the extracted SDFix folder and double click RunThis.bat to start the script.
Type Y to begin the cleanup process.
It will remove any Trojan Services and Registry Entries that it finds then prompt you to press any key to Reboot.
Press any Key and it will restart the PC.
When the PC restarts the Fixtool will run again and complete the removal process then display Finished, press any key to end the script and load your desktop icons.
Once the desktop icons load the SDFix report will open on screen and also save into the SDFix folder as Report.txt
(Report.txt will also be copied to Clipboard ready for posting back on the forum).
Finally post the contents of the Report.txt back on the forum with a new HijackThis log

Thanks

[Magnani65]

Thank you for your help in advance.

I ran the SD fix and everything went as described, except after saving the fix log txt file, the computer did not restart and I had to manually shut down and restart before running an updated HJT scan. I apologize for having tea timer on, I thought I had disabled that function, but clearly did not.

Here is the SD File (HJT File will be pasted below):

SDFix: Version 1.240
Run by Doug Houston on Tue 01/06/2009 at 08:09

Microsoft Windows XP [Version 5.1.2600]
Running From: C:\SDFix

Checking Services :

Rootkit Found :
C:\WINDOWS\system32\drivers\ATI0DLXX.sys - Rootkit Pandex/Cutwail - Protect.sys

Name :
ICF
ATI0DLXX

Path :
C:\WINDOWS\system32\svchost.exe:ext.exe
System32\Drivers\ati0dlxx.sys

ICF - Deleted
ATI0DLXX - Deleted



Restoring Default Security Values
Restoring Default Hosts File

Rebooting

Service ATI0DLXX - Deleted after Reboot

Checking Files :

Trojan Files Found:

C:\WINDOWS\system32\CBKHAPV.dll - Deleted
C:\-12724~1 - Deleted
C:\Documents and Settings\Doug Houston\Application Data\SpeedRunner\config.cfg - Deleted
C:\Program Files\Microsoft Common\svchost.exe - Deleted
C:\DOCUME~1\DOUGHO~1\LOCALS~1\Temp\Csrssc.exe - Deleted
C:\WINDOWS\Temp\csrssc.exe - Deleted
C:\WINDOWS\system32\TDSSsrvv.dll - Deleted
C:\WINDOWS\system32\TDSSsqda.dll - Deleted
C:\WINDOWS\system32\TDSSybpq.dll - Deleted
C:\WINDOWS\system32\TDSSlrfb.dll - Deleted
C:\WINDOWS\system32\TDSSnvua.dat - Deleted
C:\WINDOWS\system32\TDSSsdrg.log - Deleted
C:\WINDOWS\system32\drivers\ATI0DLXX.sys - Deleted


Could Not Remove C:\WINDOWS\system32\TDSSpgar.dll

Folder C:\Documents and Settings\Doug Houston\Application Data\SpeedRunner - Removed
Folder C:\Program Files\Microsoft Common - Removed


Removing Temp Files

ADS Check :


C:\WINDOWS\system32\svchost.exe
: ADS Found!
svchost.exe: deleted 25600 bytes in 1 streams.

Checking for remaining Streams

C:\WINDOWS\system32\svchost.exe
No streams found.



Final Check :

catchme 0.3.1361.2 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2009-01-06 08:13:54
Windows 5.1.2600 Service Pack 3 NTFS

scanning hidden processes ...

scanning hidden services & system hive ...

disk error: C:\WINDOWS\system32\config\system, 0
scanning hidden registry entries ...

disk error: C:\WINDOWS\system32\config\software, 0
disk error: C:\Documents and Settings\Doug Houston\ntuser.dat, 0
scanning hidden files ...

disk error: C:\WINDOWS\

please note that you need administrator rights to perform deep scan

Remaining Services :




Authorized Application Key Export:

[HKEY_LOCAL_MACHINE\system\currentcontrolset\services\sharedaccess\parameters\firewallpolicy\standardprofile\authorizedapplications\list]
"%windir%\\system32\\sessmgr.exe"="%windir%\\system32\\sessmgr.exe:*:enabled:@xpsp2res.dll,-22019"
"C:\\Program Files\\Microsoft Office\\Office12\\OUTLOOK.EXE"="C:\\Program Files\\Microsoft Office\\Office12\\OUTLOOK.EXE:*:Enabled:Microsoft Office Outlook"
"C:\\Program Files\\Hewlett-Packard\\Toolbox\\jre\\bin\\javaw.exe"="C:\\Program Files\\Hewlett-Packard\\Toolbox\\jre\\bin\\javaw.exe:*:Disabled:javaw"
"%windir%\\Network Diagnostic\\xpnetdiag.exe"="%windir%\\Network Diagnostic\\xpnetdiag.exe:*:Enabled:@xpsp3res.dll,-20000"

[HKEY_LOCAL_MACHINE\system\currentcontrolset\services\sharedaccess\parameters\firewallpolicy\domainprofile\authorizedapplications\list]
"%windir%\\system32\\sessmgr.exe"="%windir%\\system32\\sessmgr.exe:*:enabled:@xpsp2res.dll,-22019"
"%windir%\\Network Diagnostic\\xpnetdiag.exe"="%windir%\\Network Diagnostic\\xpnetdiag.exe:*:Enabled:@xpsp3res.dll,-20000"

Remaining Files :

C:\WINDOWS\system32\TDSSpgar.dll Found

File Backups: - C:\SDFix\backups\backups.zip

Files with Hidden Attributes :

Mon 11 Jun 2007 88 A.SHR --- "C:\i386\AB54C272A7.sys"
Mon 11 Jun 2007 2,516 A.SH. --- "C:\i386\KGyGaAvL.sys"
Wed 22 Oct 2008 949,072 A.SHR --- "C:\Program Files\Spybot - Search & Destroy\advcheck.dll"
Mon 15 Sep 2008 1,562,960 A.SHR --- "C:\Program Files\Spybot - Search & Destroy\SDHelper.dll"
Mon 7 Jul 2008 1,429,840 A.SHR --- "C:\Program Files\Spybot - Search & Destroy\SDUpdate.exe"
Mon 7 Jul 2008 4,891,472 A.SHR --- "C:\Program Files\Spybot - Search & Destroy\SpybotSD.exe"
Tue 16 Sep 2008 1,833,296 A.SHR --- "C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe"
Wed 22 Oct 2008 962,896 A.SHR --- "C:\Program Files\Spybot - Search & Destroy\Tools.dll"
Wed 10 Dec 2008 168 ..SHR --- "C:\WINDOWS\system32\AB54C272A7.sys"
Wed 10 Dec 2008 5,018 A.SH. --- "C:\WINDOWS\system32\KGyGaAvL.sys"
Fri 29 Aug 2008 0 A.SH. --- "C:\Documents and Settings\All Users\DRM\Cache\Indiv01.tmp"
Fri 7 Dec 2007 26,624 ...H. --- "C:\Documents and Settings\Doug Houston\My Documents\PERSONAL\~WRL0003.tmp"
Wed 2 Apr 2008 22,528 ...H. --- "C:\Documents and Settings\Doug Houston\My Documents\PERSONAL\~WRL1815.tmp"
Fri 18 Jan 2008 400 A..H. --- "C:\Program Files\Common Files\Symantec Shared\COH\COH32LU.reg"
Fri 18 Jan 2008 403 A..H. --- "C:\Program Files\Common Files\Symantec Shared\COH\COHDLU.reg"
Fri 25 May 2007 8 A..H. --- "C:\Documents and Settings\All Users\Application Data\GTek\GTUpdate\AUpdate\Channels\ch1\lock.tmp"
Fri 25 May 2007 8 A..H. --- "C:\Documents and Settings\All Users\Application Data\GTek\GTUpdate\AUpdate\Channels\ch2\lock.tmp"
Fri 25 May 2007 8 A..H. --- "C:\Documents and Settings\All Users\Application Data\GTek\GTUpdate\AUpdate\Channels\ch3\lock.tmp"
Fri 25 May 2007 8 A..H. --- "C:\Documents and Settings\All Users\Application Data\GTek\GTUpdate\AUpdate\Channels\ch4\lock.tmp"
Fri 25 May 2007 8 A..H. --- "C:\Documents and Settings\All Users\Application Data\GTek\GTUpdate\AUpdate\Channels\ch5\lock.tmp"
Fri 25 May 2007 8 A..H. --- "C:\Documents and Settings\All Users\Application Data\GTek\GTUpdate\AUpdate\Channels\ch6\lock.tmp"

Finished!

Here is the HJT File:
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 08:17:52, on 1/6/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16762)
Boot mode: Safe mode

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\userinit.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Search,Default_Page_URL = www.google.com/ig/dell?hl=en&client=dell-usuk-rel&channel=us&ibd=0070525
R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
F2 - REG:system.ini: UserInit=C:\WINDOWS\system32\userinit.exe
O3 - Toolbar: &Google Toolbar - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files\Google\Google Toolbar\GoogleToolbar.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe
O4 - HKLM\..\Run: [SigmatelSysTrayApp] stsystra.exe
O4 - HKLM\..\Run: [IAAnotif] C:\Program Files\Intel\Intel Matrix Storage Manager\Iaanotif.exe
O4 - HKLM\..\Run: [DMXLauncher] C:\Program Files\Dell\Media Experience\DMXLauncher.exe
O4 - HKLM\..\Run: [DLA] C:\WINDOWS\System32\DLA\DLACTRLW.EXE
O4 - HKLM\..\Run: [ISUSPM Startup] C:\PROGRA~1\COMMON~1\INSTAL~1\UPDATE~1\ISUSPM.exe -startup
O4 - HKLM\..\Run: [ISUSScheduler] "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start
O4 - HKLM\..\Run: [Google Desktop Search] "C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe" /startup
O4 - HKLM\..\Run: [Corel Photo Downloader] C:\Program Files\Corel\Corel Snapfire Plus\Corel Photo Downloader.exe
O4 - HKLM\..\Run: [StatusClient 2.6] C:\Program Files\Hewlett-Packard\Toolbox\StatusClient\StatusClient.exe /auto
O4 - HKLM\..\Run: [TomcatStartup 2.5] C:\Program Files\Hewlett-Packard\Toolbox\hpbpsttp.exe
O4 - HKLM\..\Run: [HP Software Update] "C:\Program Files\Hewlett-Packard\HP Software Update\HPWuSchd2.exe"
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [osCheck] "C:\Program Files\Norton AntiVirus\osCheck.exe"
O4 - HKCU\..\Run: [DellSupport] "C:\Program Files\Dell Support\DSAgnt.exe" /startup
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
O4 - HKCU\..\Run: [AdobeUpdater] C:\Program Files\Common Files\Adobe\Updater5\AdobeUpdater.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office12\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\Office12\REFIEBAR.DLL
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search && Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {6A344D34-5231-452A-8A57-D064AC9B7862} (Symantec Download Manager) - https://webdl.symantec.com/activex/symdlmgr.cab
O20 - AppInit_DLLs: C:\PROGRA~1\Google\GOOGLE~1\GOEC62~1.DLL bgtgzw.dll yxrsnd.dll
O23 - Service: Lavasoft Ad-Aware Service (aawservice) - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\AluSchedulerSvc.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: Symantec Lic NetConnect service (CLTNetCnService) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: Intel(R) Matrix Storage Event Monitor (IAANTMON) - Intel Corporation - C:\Program Files\Intel\Intel Matrix Storage Manager\Iaantmon.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\LuComServer_3_4.EXE
O23 - Service: LiveUpdate Notice - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
O23 - Service: Symantec Core LC - Unknown owner - C:\PROGRA~1\COMMON~1\SYMANT~1\CCPD-LC\symlcsvc.exe

--
End of file - 6140 bytes

[pskelley]

Thanks for returning your information and the feedback, SDFix did a great job but we are finished with that tool so you can remove (delete) it from your computer. Since I still see evidence of virtumonde which SDFix does not taget, let's give combofix a run like this.

1) A word of warning: Neither I nor sUBs are responsible for any damage you may have caused your machine by running ComboFix on your own. This tool is not a toy and not for everyday use

Download ComboFix from one of these locations:

Link 1 (http://download.bleepingcomputer.com/sUBs/ComboFix.exe)
Link 2 (http://www.forospyware.com/sUBs/ComboFix.exe)
Link 3 (http://subs.geekstogo.com/ComboFix.exe)

* IMPORTANT !!! Save ComboFix.exe to your Desktop

Disable your AntiVirus and AntiSpyware applications, usually via a right click on the System Tray icon. They may otherwise interfere with our tools
See this Link (http://www.bleepingcomputer.com/forums/topic114351.html) for programs that need to be disabled and instruction on how to disable them.
Remember to re-enable them when we're done.


Double click on ComboFix.exe & follow the prompts.

As part of it's process, ComboFix will check to see if the Microsoft Windows Recovery Console is installed. With malware infections being as they are today, it's strongly recommended to have this pre-installed on your machine before doing any malware removal. It will allow you to boot up into a special recovery/repair mode that will allow us to more easily help you should your computer have a problem after an attempted removal of malware.

Follow the prompts to allow ComboFix to download and install the Microsoft Windows Recovery Console, and when prompted, agree to the End-User License Agreement to install the Microsoft Windows Recovery Console.

**Please note: If the Microsoft Windows Recovery Console is already installed, ComboFix will continue it's malware removal procedures.


http://i24.photobucket.com/albums/c30/ken545/RcAuto1.gif

Once the Microsoft Windows Recovery Console is installed using ComboFix, you should see the following message:

http://i24.photobucket.com/albums/c30/ken545/whatnext.jpg

Click on Yes, to continue scanning for malware.

When finished, it shall produce a log for you. Please include the C:\ComboFix.txt in your next reply along with a New Hijackthis log.

*If there is no internet connection when Combofix has completely finished then restart your computer to restore back the connections.

Tutorial if needed
http://www.bleepingcomputer.com/combofix/how-to-use-combofix

2) Post also an uninstall list: Open Hijackthis.
Click the "Open the Misc Tools" section Button.
Click the "Open Uninstall Manager" Button.
Click the "Save list..." Button.
Save it to your desktop. Copy and paste the contents into your reply.
Image: http://img.bleepingcomputer.com/tutorials/hijackthis/uninstall-man.jpg

Thanks...Phil

[Magnani65]

I am running into a problem trying to disable Norton. It will not open and it is not displayed in the system tray, but combo fix says it is still running in the background. I have not seen any answers on how to stop the process from running in the links provided.

B

[pskelley]

Sorry, don't run Sysmantec/Norton and never will. You can try it without turning it off, perhaps it will work. You can ask here:
http://www.symantec.com/enterprise/support/index.jsp
Ask why Norton did not protect you in the first place while at it:sad:

[Magnani65]

I will try to uninstall first. Then I will run combo fix.

B

[Magnani65]

I successfully removed norton and then ran the combo fix as directed. Again, I can't thank you enough for your assistance, it has been great!
B

Here is the combo fix log (HJT log is pasted below):

ComboFix 09-01-05.05 - Doug Houston 2009-01-06 11:30:15.1 - NTFSx86
Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.2046.1747 [GMT -8:00]
Running from: c:\documents and settings\Doug Houston\Desktop\ComboFix.exe
.

((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.

c:\windows\system32\404Fix.exe
c:\windows\system32\cbXOFvWO.dll.vir
c:\windows\system32\drivers\TDSSexjh.sys
c:\windows\system32\dumphive.exe
c:\windows\system32\fomvpobi.dll
c:\windows\system32\hsd63geff.dll
c:\windows\system32\IEDFix.C.exe
c:\windows\system32\IEDFix.exe
c:\windows\system32\jkse73hedfdgf.dll
c:\windows\system32\o4Patch.exe
c:\windows\system32\Process.exe
c:\windows\system32\prunnet.exe
c:\windows\system32\SrchSTS.exe
c:\windows\system32\TDSSeghc.dll
c:\windows\system32\TDSSjhhf.log
c:\windows\system32\TDSSlrfb.dll
c:\windows\system32\TDSSnmxh.log
c:\windows\system32\TDSSnvua.dat
c:\windows\system32\TDSSpgar.dll
c:\windows\system32\TDSSsdrg.log
c:\windows\system32\TDSSsqda.dll
c:\windows\system32\TDSSsrvv.dll
c:\windows\system32\TDSSybpq.dll
c:\windows\system32\tmp.reg
c:\windows\system32\uCbKnUtv.ini
c:\windows\system32\uCbKnUtv.ini2
c:\windows\system32\VACFix.exe
c:\windows\system32\VCCLSID.exe
c:\windows\system32\vtUnKbCu.dll
c:\windows\system32\winscenter.exe
c:\windows\system32\WS2Fix.exe
c:\windows\system32\yxrsnd.dll

.
((((((((((((((((((((((((((((((((((((((( Drivers/Services )))))))))))))))))))))))))))))))))))))))))))))))))
.

-------\Service_TDSSserv.sys
-------\Legacy_TDSSserv.sys


((((((((((((((((((((((((( Files Created from 2008-12-06 to 2009-01-06 )))))))))))))))))))))))))))))))
.

2009-01-06 08:07 . 2009-01-06 08:07 578,560 --a------ c:\windows\system32\dllcache\user32.dll
2009-01-06 08:04 . 2009-01-06 08:04 <DIR> d-------- c:\windows\ERUNT
2009-01-06 08:02 . 2009-01-06 08:13 <DIR> d-------- C:\SDFix
2009-01-05 12:50 . 2009-01-05 12:50 <DIR> d-------- C:\VundoFix Backups
2009-01-05 12:17 . 2008-12-12 00:57 78,336 --a------ c:\windows\system32\Agent.OMZ.Fix.exe
2008-12-30 14:39 . 2008-12-30 14:39 0 --a------ c:\windows\nsreg.dat
2008-12-30 13:10 . 2008-12-30 13:10 <DIR> d-------- c:\program files\Lavasoft
2008-12-30 13:10 . 2008-12-30 13:10 <DIR> d-------- c:\docume~1\ALLUSE~1\APPLIC~1\Lavasoft
2008-12-30 12:42 . 2008-12-30 12:42 <DIR> d-------- c:\program files\Trend Micro
2008-12-30 11:17 . 2008-12-30 11:17 <DIR> d-------- c:\program files\Yahoo!
2008-12-30 11:17 . 2008-12-30 11:17 <DIR> d-------- c:\program files\CCleaner
2008-12-30 11:17 . 2008-12-30 11:17 <DIR> d-------- c:\documents and settings\Doug Houston\Application Data\Yahoo!
2008-12-30 11:17 . 2008-12-30 13:53 <DIR> d-------- c:\docume~1\ALLUSE~1\APPLIC~1\Yahoo! Companion
2008-12-30 09:40 . 2008-12-30 09:40 <DIR> d-------- c:\program files\Common Files\Wise Installation Wizard
2008-12-30 09:39 . 2007-05-25 07:14 <DIR> d--h----- c:\documents and settings\Administrator\Application Data\Gtek
2008-12-30 09:39 . 2008-12-30 09:39 <DIR> d-------- c:\documents and settings\Administrator
2008-12-30 09:29 . 2008-12-30 09:29 <DIR> d-------- c:\program files\SpywareBlaster
2008-12-30 09:29 . 2009-01-06 09:03 <DIR> d-a------ c:\docume~1\ALLUSE~1\APPLIC~1\TEMP
2008-12-30 09:26 . 2008-12-30 11:11 <DIR> d-------- c:\program files\Spybot - Search & Destroy
2008-12-30 09:26 . 2008-12-30 11:34 <DIR> d-------- c:\docume~1\ALLUSE~1\APPLIC~1\Spybot - Search & Destroy
2008-12-24 10:16 . 2008-12-24 11:21 <DIR> d-------- c:\documents and settings\Doug Houston\.housecall6.6
2008-12-23 14:54 . 2008-12-23 14:54 <DIR> d--hs---- c:\windows\system32\config\systemprofile\UserData
2008-12-22 15:36 . 2008-12-22 15:36 22,528 --a------ C:\aqpbouph.exe
2008-12-22 15:36 . 2009-01-05 11:09 0 --a------ c:\windows\system32\drivers\431711be.sys
2008-12-18 03:08 . 2008-12-18 03:08 <DIR> d-------- c:\documents and settings\LocalService\Application Data\Xerox
2008-12-17 17:04 . 2008-12-17 17:04 <DIR> d-------- c:\windows\system32\scripting
2008-12-17 17:04 . 2008-12-17 17:04 <DIR> d-------- c:\windows\system32\en
2008-12-17 17:04 . 2008-12-17 17:04 <DIR> d-------- c:\windows\system32\bits
2008-12-17 17:04 . 2008-12-17 17:04 <DIR> d-------- c:\windows\l2schemas
2008-12-17 17:02 . 2008-12-17 17:04 <DIR> d-------- c:\windows\ServicePackFiles
2008-12-17 16:59 . 2008-12-17 16:59 <DIR> d-------- c:\windows\EHome
2008-12-09 11:48 . 2008-12-09 11:49 <DIR> d-------- c:\documents and settings\Doug Houston\Application Data\Xerox
2008-12-09 11:46 . 2008-12-09 11:47 <DIR> d-------- C:\xerox driver
2008-12-09 11:46 . 2008-12-09 11:51 <DIR> d-------- C:\SCANS

.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2009-01-06 19:29 --------- d-----w c:\program files\Common Files\Symantec Shared
2009-01-06 19:22 --------- d-----w c:\docume~1\ALLUSE~1\APPLIC~1\Symantec
2009-01-06 19:04 --------- d-----w c:\docume~1\ALLUSE~1\APPLIC~1\Google Updater
2009-01-05 19:13 6,656 ----a-w c:\windows\system32\drivers\aec.sys
2008-12-30 17:44 --------- d-----w c:\docume~1\ALLUSE~1\APPLIC~1\WildTangent
2008-12-19 23:29 --------- d-----w c:\program files\Google
2008-12-13 11:04 --------- d-----w c:\docume~1\ALLUSE~1\APPLIC~1\Microsoft Help
2008-12-10 18:47 --------- d-----w c:\documents and settings\Doug Houston\Application Data\Corel
.

((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"DellSupport"="c:\program files\Dell Support\DSAgnt.exe" [2006-08-28 395776]
"ctfmon.exe"="c:\windows\system32\ctfmon.exe" [2008-04-13 15360]
"swg"="c:\program files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe" [2007-06-22 68856]
"AdobeUpdater"="c:\program files\Common Files\Adobe\Updater5\AdobeUpdater.exe" [2007-03-01 2321600]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"NvCplDaemon"="c:\windows\system32\NvCpl.dll" [2006-06-16 7323648]
"SunJavaUpdateSched"="c:\program files\Java\jre1.5.0_06\bin\jusched.exe" [2005-11-10 36975]
"IAAnotif"="c:\program files\Intel\Intel Matrix Storage Manager\Iaanotif.exe" [2006-07-06 151552]
"DMXLauncher"="c:\program files\Dell\Media Experience\DMXLauncher.exe" [2005-10-05 94208]
"DLA"="c:\windows\System32\DLA\DLACTRLW.EXE" [2005-09-08 122940]
"ISUSPM Startup"="c:\progra~1\COMMON~1\INSTAL~1\UPDATE~1\ISUSPM.exe" [2004-07-27 221184]
"ISUSScheduler"="c:\program files\Common Files\InstallShield\UpdateService\issch.exe" [2004-07-27 81920]
"Google Desktop Search"="c:\program files\Google\Google Desktop Search\GoogleDesktop.exe" [2007-05-25 169984]
"Corel Photo Downloader"="c:\program files\Corel\Corel Snapfire Plus\Corel Photo Downloader.exe" [2006-08-14 462336]
"StatusClient 2.6"="c:\program files\Hewlett-Packard\Toolbox\StatusClient\StatusClient.exe" [2004-02-11 61440]
"TomcatStartup 2.5"="c:\program files\Hewlett-Packard\Toolbox\hpbpsttp.exe" [2004-02-12 163840]
"HP Software Update"="c:\program files\Hewlett-Packard\HP Software Update\HPWuSchd2.exe" [2004-01-07 49152]
"Adobe Reader Speed Launcher"="c:\program files\Adobe\Reader 8.0\Reader\Reader_sl.exe" [2008-01-11 39792]
"MSConfig"="c:\windows\PCHealth\HelpCtr\Binaries\MSConfig.exe" [2008-04-13 169984]
"SigmatelSysTrayApp"="stsystra.exe" [2006-07-24 c:\windows\stsystra.exe]

[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\session manager]
BootExecute REG_MULTI_SZ autocheck autochk *\0lsdelete

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\services]
"wscsvc"=2 (0x2)
"aawservice"=2 (0x2)

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring]
"DisableMonitoring"=dword:00000001

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\SymantecAntiVirus]
"DisableMonitoring"=dword:00000001

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\SymantecFirewall]
"DisableMonitoring"=dword:00000001

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile]
"EnableFirewall"= 0 (0x0)

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
"%windir%\\system32\\sessmgr.exe"=
"c:\\Program Files\\Microsoft Office\\Office12\\OUTLOOK.EXE"=
"c:\\Program Files\\Hewlett-Packard\\Toolbox\\jre\\bin\\javaw.exe"=
"%windir%\\Network Diagnostic\\xpnetdiag.exe"=

R4 BcmSqlStartupSvc;Business Contact Manager SQL Server Startup Service;c:\program files\Microsoft Small Business\Business Contact Manager\BcmSqlStartupSvc.exe [2008-01-11 30312]
S1 431711be;431711be;c:\windows\system32\drivers\431711be.sys [2008-12-22 0]
S3 COH_Mon;COH_Mon;\??\c:\windows\system32\Drivers\COH_Mon.sys --> c:\windows\system32\Drivers\COH_Mon.sys [?]
S3 EraserUtilRebootDrv;EraserUtilRebootDrv;\??\c:\program files\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys --> c:\program files\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys [?]
S3 MSSQL$MSSMLBIZ;SQL Server (MSSMLBIZ);c:\program files\Microsoft SQL Server\MSSQL.1\MSSQL\Binn\sqlservr.exe [2008-02-26 29183504]
.
- - - - ORPHANS REMOVED - - - -

BHO-{6D794CB4-C7CD-4c6f-BFDC-9B77AFBDC02C} - (no file)
BHO-{848CECE7-477E-463D-B5FB-53A34F6A5C4F} - c:\windows\system32\vtUnKbCu.dll


.
------- Supplementary Scan -------
.
uInternet Settings,ProxyOverride = <local>
IE: E&xport to Microsoft Excel - c:\progra~1\MICROS~2\Office12\EXCEL.EXE/3000
FF - ProfilePath - c:\documents and settings\Doug Houston\Application Data\Mozilla\Firefox\Profiles\agen6fk0.default\
FF - plugin: c:\program files\Google\Google Updater\2.4.1368.5602\npCIDetect13.dll
FF - plugin: c:\program files\Java\jre1.5.0_06\bin\NPJava11.dll
FF - plugin: c:\program files\Java\jre1.5.0_06\bin\NPJava12.dll
FF - plugin: c:\program files\Java\jre1.5.0_06\bin\NPJava13.dll
FF - plugin: c:\program files\Java\jre1.5.0_06\bin\NPJava14.dll
FF - plugin: c:\program files\Java\jre1.5.0_06\bin\NPJava32.dll
FF - plugin: c:\program files\Java\jre1.5.0_06\bin\NPJPI150_06.dll
FF - plugin: c:\program files\Java\jre1.5.0_06\bin\NPOJI610.dll
.

**************************************************************************

catchme 0.3.1367 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2009-01-06 11:33:16
Windows 5.1.2600 Service Pack 3 NTFS

scanning hidden processes ...

scanning hidden autostart entries ...

scanning hidden files ...

scan completed successfully
hidden files: 0

**************************************************************************
.
--------------------- LOCKED REGISTRY KEYS ---------------------

[HKEY_USERS\S-1-5-21-792780539-3794313202-38704100-1009\Software\Microsoft\SystemCertificates\AddressBook*NULL*]
@Allowed: (Read) (RestrictedCode)
@Allowed: (Read) (RestrictedCode)
.
------------------------ Other Running Processes ------------------------
.
c:\program files\Google\Common\Google Updater\GoogleUpdaterService.exe
c:\program files\Intel\Intel Matrix Storage Manager\IAANTmon.exe
c:\windows\system32\nvsvc32.exe
c:\program files\Microsoft SQL Server\90\Shared\sqlbrowser.exe
c:\program files\Google\Google Desktop Search\GoogleDesktopIndex.exe
c:\program files\Google\Google Desktop Search\GoogleDesktopDisplay.exe
c:\program files\Microsoft SQL Server\90\Shared\sqlwriter.exe
c:\program files\Hewlett-Packard\Toolbox\jre\bin\javaw.exe
c:\windows\system32\wscntfy.exe
c:\windows\system32\HPBPRO.EXE
.
**************************************************************************
.
Completion time: 2009-01-06 11:34:59 - machine was rebooted [Doug Houston]
ComboFix-quarantined-files.txt 2009-01-06 19:34:56

Pre-Run: 139,544,813,568 bytes free
Post-Run: 139,479,363,584 bytes free

WindowsXP-KB310994-SP2-Home-BootDisk-ENU.exe
[boot loader]
timeout=2
default=multi(0)disk(0)rdisk(0)partition(2)\WINDOWS
[operating systems]
c:\cmdcons\BOOTSECT.DAT="Microsoft Windows Recovery Console" /cmdcons
multi(0)disk(0)rdisk(0)partition(2)\WINDOWS="Microsoft Windows XP Home Edition" /noexecute=optin /fastdetect

201 --- E O F --- 2008-12-18 11:00:48

Here is the new HJT log:

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 11:36:27, on 1/6/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16762)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe
C:\WINDOWS\stsystra.exe
C:\Program Files\Intel\Intel Matrix Storage Manager\Iaanotif.exe
C:\Program Files\Dell\Media Experience\DMXLauncher.exe
C:\WINDOWS\System32\DLA\DLACTRLW.EXE
C:\Program Files\Microsoft Small Business\Business Contact Manager\BcmSqlStartupSvc.exe
C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
C:\Program Files\Intel\Intel Matrix Storage Manager\Iaantmon.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
C:\Program Files\Corel\Corel Snapfire Plus\Corel Photo Downloader.exe
C:\Program Files\Hewlett-Packard\Toolbox\StatusClient\StatusClient.exe
C:\Program Files\Hewlett-Packard\HP Software Update\HPWuSchd2.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktopIndex.exe
C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktopDisplay.exe
C:\Program Files\Dell Support\DSAgnt.exe
c:\Program Files\Microsoft SQL Server\90\Shared\sqlwriter.exe
C:\WINDOWS\system32\ctfmon.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Program Files\Hewlett-Packard\Toolbox\jre\bin\javaw.exe
C:\WINDOWS\system32\wscntfy.exe
C:\WINDOWS\system32\wuauclt.exe
C:\WINDOWS\explorer.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Search,Default_Page_URL = www.google.com/ig/dell?hl=en&client=dell-usuk-rel&channel=us&ibd=0070525
R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O2 - BHO: &Yahoo! Toolbar Helper - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O3 - Toolbar: &Google Toolbar - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files\Google\Google Toolbar\GoogleToolbar.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe
O4 - HKLM\..\Run: [SigmatelSysTrayApp] stsystra.exe
O4 - HKLM\..\Run: [IAAnotif] C:\Program Files\Intel\Intel Matrix Storage Manager\Iaanotif.exe
O4 - HKLM\..\Run: [DMXLauncher] C:\Program Files\Dell\Media Experience\DMXLauncher.exe
O4 - HKLM\..\Run: [DLA] C:\WINDOWS\System32\DLA\DLACTRLW.EXE
O4 - HKLM\..\Run: [ISUSPM Startup] C:\PROGRA~1\COMMON~1\INSTAL~1\UPDATE~1\ISUSPM.exe -startup
O4 - HKLM\..\Run: [ISUSScheduler] "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start
O4 - HKLM\..\Run: [Google Desktop Search] "C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe" /startup
O4 - HKLM\..\Run: [Corel Photo Downloader] C:\Program Files\Corel\Corel Snapfire Plus\Corel Photo Downloader.exe
O4 - HKLM\..\Run: [StatusClient 2.6] C:\Program Files\Hewlett-Packard\Toolbox\StatusClient\StatusClient.exe /auto
O4 - HKLM\..\Run: [TomcatStartup 2.5] C:\Program Files\Hewlett-Packard\Toolbox\hpbpsttp.exe
O4 - HKLM\..\Run: [HP Software Update] "C:\Program Files\Hewlett-Packard\HP Software Update\HPWuSchd2.exe"
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [MSConfig] C:\WINDOWS\PCHealth\HelpCtr\Binaries\MSConfig.exe /auto
O4 - HKCU\..\Run: [DellSupport] "C:\Program Files\Dell Support\DSAgnt.exe" /startup
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
O4 - HKCU\..\Run: [AdobeUpdater] C:\Program Files\Common Files\Adobe\Updater5\AdobeUpdater.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office12\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\Office12\REFIEBAR.DLL
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search && Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {6A344D34-5231-452A-8A57-D064AC9B7862} (Symantec Download Manager) - https://webdl.symantec.com/activex/symdlmgr.cab
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: Intel(R) Matrix Storage Event Monitor (IAANTMON) - Intel Corporation - C:\Program Files\Intel\Intel Matrix Storage Manager\Iaantmon.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
O23 - Service: Symantec Core LC - Unknown owner - C:\PROGRA~1\COMMON~1\SYMANT~1\CCPD-LC\symlcsvc.exe

--
End of file - 6852 bytes

[pskelley]

1) O4 - HKLM\..\Run: [MSConfig] C:\WINDOWS\PCHealth\HelpCtr\Binaries\MSConfig.exe /auto
You are running System Configuration Utility (MSConfig) in Selective Startup mode. I did not see this in the first HJT log or I would have posted this information then. Please return to Normal Startup and create a new HJT log and post it, you can return to Selective Startup without a restart if you wish.

2) Post also the uninstall list I reqested in #2 of my last instructions.

3) Please read the directions carefully.

Thanks

[Magnani65]

I changed to selective start up mode when trying to disable Norton and forgot to change it back to normal. Apologies.

Here is the uninstall list (HJT is posted below):

2007 Microsoft Office Suite Service Pack 1 (SP1)
2007 Microsoft Office Suite Service Pack 1 (SP1)
2007 Microsoft Office Suite Service Pack 1 (SP1)
2007 Microsoft Office Suite Service Pack 1 (SP1)
2007 Microsoft Office Suite Service Pack 1 (SP1)
2007 Microsoft Office Suite Service Pack 1 (SP1)
2007 Microsoft Office Suite Service Pack 1 (SP1)
2007 Microsoft Office Suite Service Pack 1 (SP1)
2007 Microsoft Office Suite Service Pack 1 (SP1)
2007 Microsoft Office Suite Service Pack 1 (SP1)
2007 Microsoft Office Suite Service Pack 1 (SP1)
Ad-Aware
Adobe Flash Player 10 ActiveX
Adobe Reader 8.1.2
Business Contact Manager for Outlook 2007 SP1
Business Contact Manager for Outlook 2007 SP1
CCleaner (remove only)
Corel Paint Shop Pro Photo XI
Corel Snapfire Plus
Dell CinePlayer
Dell Driver Reset Tool
Dell Support 3.2.1
GDR 3068 for SQL Server Database Services 2005 ENU (KB948109)
Google Desktop
Google Earth
Google Toolbar for Internet Explorer
Google Updater
High Definition Audio Driver Package - KB835221
HijackThis 2.0.2
Hotfix for Windows Media Format 11 SDK (KB929399)
Hotfix for Windows Media Player 11 (KB939683)
Hotfix for Windows XP (KB952287)
hp color LaserJet 2550 series
HP Software Update
Intel(R) Matrix Storage Manager
J2SE Runtime Environment 5.0 Update 6
LiveUpdate (Symantec Corporation)
LiveUpdate Notice (Symantec Corporation)
Microsoft .NET Framework 1.1
Microsoft .NET Framework 1.1
Microsoft .NET Framework 1.1 Hotfix (KB928366)
Microsoft .NET Framework 2.0 Service Pack 1
Microsoft Compression Client Pack 1.0 for Windows XP
Microsoft Internationalized Domain Names Mitigation APIs
Microsoft National Language Support Downlevel APIs
Microsoft Office 2003 Web Components
Microsoft Office 2007 Primary Interop Assemblies
Microsoft Office Excel MUI (English) 2007
Microsoft Office Outlook MUI (English) 2007
Microsoft Office PowerPoint MUI (English) 2007
Microsoft Office Proof (English) 2007
Microsoft Office Proof (French) 2007
Microsoft Office Proof (Spanish) 2007
Microsoft Office Proofing (English) 2007
Microsoft Office Publisher MUI (English) 2007
Microsoft Office Shared MUI (English) 2007
Microsoft Office Shared Setup Metadata MUI (English) 2007
Microsoft Office Small Business 2007
Microsoft Office Small Business 2007
Microsoft Office Small Business Connectivity Components
Microsoft Office Word MUI (English) 2007
Microsoft Plus! Digital Media Edition Installer
Microsoft Plus! Photo Story 2 LE
Microsoft SQL Server 2005
Microsoft SQL Server 2005 Express Edition (MSSMLBIZ)
Microsoft SQL Server Native Client
Microsoft SQL Server Setup Support Files (English)
Microsoft SQL Server VSS Writer
Microsoft User-Mode Driver Framework Feature Pack 1.0
Microsoft Visual C++ 2005 Redistributable
Mozilla Firefox (3.0.4)
MSXML 4.0 SP2 (KB927978)
MSXML 4.0 SP2 (KB936181)
MSXML 4.0 SP2 (KB954430)
MSXML 6 Service Pack 2 (KB954459)
NVIDIA Drivers
Qualxserve Service Agreement
Roxio DLA
Roxio MyDVD LE
Roxio RecordNow Audio
Roxio RecordNow Copy
Roxio RecordNow Data
SearchAssist
Security Update for 2007 Microsoft Office System (KB951550)
Security Update for 2007 Microsoft Office System (KB951944)
Security Update for 2007 Microsoft Office System (KB958439)
Security Update for CAPICOM (KB931906)
Security Update for CAPICOM (KB931906)
Security Update for Microsoft Office Excel 2007 (KB958437)
Security Update for Microsoft Office PowerPoint 2007 (KB951338)
Security Update for Microsoft Office Publisher 2007 (KB950114)
Security Update for Microsoft Office system 2007 (KB954326)
Security Update for Microsoft Office system 2007 (KB956828)
Security Update for Microsoft Office Word 2007 (KB956358)
Security Update for Step By Step Interactive Training (KB923723)
Security Update for Visio 2007 (KB947590)
Security Update for Windows Internet Explorer 7 (KB938127)
Security Update for Windows Internet Explorer 7 (KB938127-v2)
Security Update for Windows Internet Explorer 7 (KB956390)
Security Update for Windows Internet Explorer 7 (KB958215)
Security Update for Windows Internet Explorer 7 (KB960714)
Security Update for Windows Media Player (KB952069)
Security Update for Windows Media Player 10 (KB917734)
Security Update for Windows Media Player 10 (KB936782)
Security Update for Windows Media Player 11 (KB936782)
Security Update for Windows Media Player 11 (KB954154)
Security Update for Windows XP (KB938464)
Security Update for Windows XP (KB941569)
Security Update for Windows XP (KB946648)
Security Update for Windows XP (KB950759)
Security Update for Windows XP (KB950760)
Security Update for Windows XP (KB950762)
Security Update for Windows XP (KB950974)
Security Update for Windows XP (KB951066)
Security Update for Windows XP (KB951376)
Security Update for Windows XP (KB951376-v2)
Security Update for Windows XP (KB951698)
Security Update for Windows XP (KB951748)
Security Update for Windows XP (KB952954)
Security Update for Windows XP (KB953838)
Security Update for Windows XP (KB953839)
Security Update for Windows XP (KB954211)
Security Update for Windows XP (KB954600)
Security Update for Windows XP (KB955069)
Security Update for Windows XP (KB956390)
Security Update for Windows XP (KB956391)
Security Update for Windows XP (KB956802)
Security Update for Windows XP (KB956803)
Security Update for Windows XP (KB956841)
Security Update for Windows XP (KB957095)
Security Update for Windows XP (KB957097)
Security Update for Windows XP (KB958644)
Sonic Activation Module
Sonic Update Manager
Spybot - Search & Destroy
SpywareBlaster 4.1
Update for Microsoft Office Outlook 2007 (KB952142)
Update for Office 2007 (KB946691)
Update for Outlook 2007 Junk Email Filter (kb958619)
Update for Windows XP (KB951072-v2)
Update for Windows XP (KB951978)
Update for Windows XP (KB955839)
URL Assistant
Windows Media Format 11 runtime
Windows Media Format 11 runtime
Windows Media Player 10
Windows Media Player 11
Windows Media Player 11
Windows XP Service Pack 3
Yahoo! Toolbar

Here is the new HJT log:

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 12:22:14, on 1/6/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16762)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe
C:\WINDOWS\stsystra.exe
C:\Program Files\Intel\Intel Matrix Storage Manager\Iaanotif.exe
C:\Program Files\Dell\Media Experience\DMXLauncher.exe
C:\WINDOWS\System32\DLA\DLACTRLW.EXE
C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
C:\Program Files\Corel\Corel Snapfire Plus\Corel Photo Downloader.exe
C:\Program Files\Hewlett-Packard\Toolbox\StatusClient\StatusClient.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktopIndex.exe
C:\Program Files\Hewlett-Packard\HP Software Update\HPWuSchd2.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktopDisplay.exe
C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe
C:\Program Files\Dell Support\DSAgnt.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Program Files\Microsoft Small Business\Business Contact Manager\BcmSqlStartupSvc.exe
C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
C:\Program Files\Intel\Intel Matrix Storage Manager\Iaantmon.exe
C:\WINDOWS\system32\nvsvc32.exe
c:\Program Files\Microsoft SQL Server\90\Shared\sqlwriter.exe
C:\Program Files\Hewlett-Packard\Toolbox\jre\bin\javaw.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\wscntfy.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe
C:\WINDOWS\system32\HPBPRO.EXE

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Search,Default_Page_URL = www.google.com/ig/dell?hl=en&client=dell-usuk-rel&channel=us&ibd=0070525
R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O2 - BHO: &Yahoo! Toolbar Helper - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O3 - Toolbar: &Google Toolbar - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files\Google\Google Toolbar\GoogleToolbar.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe
O4 - HKLM\..\Run: [SigmatelSysTrayApp] stsystra.exe
O4 - HKLM\..\Run: [IAAnotif] C:\Program Files\Intel\Intel Matrix Storage Manager\Iaanotif.exe
O4 - HKLM\..\Run: [DMXLauncher] C:\Program Files\Dell\Media Experience\DMXLauncher.exe
O4 - HKLM\..\Run: [DLA] C:\WINDOWS\System32\DLA\DLACTRLW.EXE
O4 - HKLM\..\Run: [ISUSPM Startup] C:\PROGRA~1\COMMON~1\INSTAL~1\UPDATE~1\ISUSPM.exe -startup
O4 - HKLM\..\Run: [ISUSScheduler] "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start
O4 - HKLM\..\Run: [Google Desktop Search] "C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe" /startup
O4 - HKLM\..\Run: [Corel Photo Downloader] C:\Program Files\Corel\Corel Snapfire Plus\Corel Photo Downloader.exe
O4 - HKLM\..\Run: [StatusClient 2.6] C:\Program Files\Hewlett-Packard\Toolbox\StatusClient\StatusClient.exe /auto
O4 - HKLM\..\Run: [TomcatStartup 2.5] C:\Program Files\Hewlett-Packard\Toolbox\hpbpsttp.exe
O4 - HKLM\..\Run: [HP Software Update] "C:\Program Files\Hewlett-Packard\HP Software Update\HPWuSchd2.exe"
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKCU\..\Run: [DellSupport] "C:\Program Files\Dell Support\DSAgnt.exe" /startup
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
O4 - HKCU\..\Run: [AdobeUpdater] C:\Program Files\Common Files\Adobe\Updater5\AdobeUpdater.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office12\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\Office12\REFIEBAR.DLL
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search && Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {6A344D34-5231-452A-8A57-D064AC9B7862} (Symantec Download Manager) - https://webdl.symantec.com/activex/symdlmgr.cab
O20 - AppInit_DLLs: C:\PROGRA~1\Google\GOOGLE~1\GOEC62~1.DLL
O23 - Service: Lavasoft Ad-Aware Service (aawservice) - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: Intel(R) Matrix Storage Event Monitor (IAANTMON) - Intel Corporation - C:\Program Files\Intel\Intel Matrix Storage Manager\Iaantmon.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
O23 - Service: Symantec Core LC - Unknown owner - C:\PROGRA~1\COMMON~1\SYMANT~1\CCPD-LC\symlcsvc.exe

--
End of file - 7029 bytes

[pskelley]

Please follow the directions carefully and in the numbered order.

1) Please download ATF Cleaner by Atribune
http://www.atribune.org/public-beta/ATF-Cleaner.exe
Save it to your Desktop. We will use this later.

2) Open notepad and copy/paste the text in the codebox below into it:


File::
C:\aqpbouph.exe

Folder::
C:\SDFix
C:\VundoFix Backups

Save this as CFScript

http://img.photobucket.com/albums/v666/sUBs/CFScriptB-4.gif

Referring to the picture above, drag CFScript into ComboFix.exe.

This will start ComboFix again. After reboot, (in case it asks to reboot), post the contents of Combofix.txt in your next reply together with a new HijackThis log. (wait until you finish to post the logs)

3) Run ATF Cleaner
Double-click ATF-Cleaner.exe to run the program.
Click Select All found at the bottom of the list.
Click the Empty Selected button.
Click Exit on the Main menu to close the program.

*Cleaning Prefetch may result in a few slow starts until the folder is repopulated:
http://www.windowsnetworking.com/articles_tutorials/Gaining-Speed-Empty-Prefetch-XP.html

4) Download Malwarebytes' Anti-Malware to your Desktop
http://www.malwarebytes.org/

* Double-click mbam-setup.exe and follow the prompts to install the program.
* Be sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
* If an update is found, it will download and install the latest version.
* Once the program has loaded, select Perform FULL SCAN, then click Scan.
* When the scan is complete, click OK, then Show Results to view the results.
* Be sure that everything is checked, and click Remove Selected.
* When completed, a log will open in Notepad. Please save it to a convenient location. The log can also be opened by going to Start > All Programs > Malwarebytes' Anti-Malware > Logs > log-date.txt
* Please post the log from CFScript and the log from MBAM.

Note: If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts. Click OK to either and let MBAM proceed with the disinfection process. If asked to restart the computer, please do so immediately. Failure to reboot will prevent MBAM from removing all the malware.

Tutorial if needed:
http://www.techsupportteam.org/forum/tutorials/2282-malwarebytes-anti-malware-mbam.html

How is the computer running, any malware issues?

Thanks


This can be done as time permits, but it is important.
Uninstall list: I look for malware and security issues and will not know all of your programs, but you should.
Hackers are using out of date programs to infect folks more and more,
Here is a small free tool that lets you know when something needs an update if you are interested:
http://secunia.com/vulnerability_scanning/personal/ While PSI runs in the System Tray for realtime notifications, I personally prefer to turn it off in MSConfig and run it from All Programs when I want to do a check.

Adobe Reader 8.1.2 <<< out of date and unsafe, see this:
http://news.cnet.com/8301-1009_3-10081618-83.html?tag=nl.e433
http://www.filehippo.com/download_adobe_reader/
(if you want a smaller program, look at this one)
Foxit Reader 2.3 for Windows (make sure to uncheck toolbars)
http://www.foxitsoftware.com/pdf/rd_intro.php

J2SE Runtime Environment 5.0 Update 6 <<< out of date and unsafe, see this:
http://forums.spybot.info/showpost.php?p=12880&postcount=2
Be aware of this information so you can opt out of anything you do not want.
Microsoft Does MSN Toolbar Distribution Deal With Java:
http://searchengineland.com/microsoft-does-msn-toolbar-distribution-deal-with-java-15413.php

Mozilla Firefox (3.0.4) <<< out of date, if you are going to run Firefox, keep it up to date.

[Magnani65]

These last steps found problems, but appear to have cleaned them. The computer is running really fast and there are no apparent problems. I updated Firefox and tried to update adobe, but it failed. Thank you again for your continued assistance.

B

CF Log:
ComboFix 09-01-05.05 - Doug Houston 2009-01-06 13:03:14.3 - NTFSx86
Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.2046.1567 [GMT -8:00]
Running from: c:\documents and settings\Doug Houston\Desktop\ComboFix.exe
Command switches used :: c:\documents and settings\Doug Houston\Desktop\cfscript.txt
* Created a new restore point

FILE ::
C:\aqpbouph.exe
.

((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.

C:\aqpbouph.exe
C:\SDFix
c:\sdfix\Add_DBFix_RunOnce_key.inf
c:\sdfix\apps\assosfix.reg
c:\sdfix\apps\Cghtme.exe
c:\sdfix\apps\cliptext.exe
c:\sdfix\apps\DBFix.inf
c:\sdfix\apps\download.exe
c:\sdfix\apps\dummy.sys
c:\sdfix\apps\Enable_Command_Prompt.inf
c:\sdfix\apps\Enable_Command_Prompt.reg
c:\sdfix\apps\ERDNT.E_E
c:\sdfix\apps\ERDNTDOS.LOC
c:\sdfix\apps\ERDNTWIN.LOC
c:\sdfix\apps\ERUNT.EXE
c:\sdfix\apps\ERUNT.LOC
c:\sdfix\apps\fix.reg
c:\sdfix\apps\FixBeep.reg
c:\sdfix\apps\FixBH.reg
c:\sdfix\apps\FixComponents.reg
c:\sdfix\apps\FIXCU.reg
c:\sdfix\apps\FIXLM.reg
c:\sdfix\apps\FixPath.exe
c:\sdfix\apps\FixRedir.reg
c:\sdfix\apps\FixSchedule.reg
c:\sdfix\apps\FixWebCheck.reg
c:\sdfix\apps\fixXP.reg
c:\sdfix\apps\FixXPsp2.reg
c:\sdfix\apps\grep.exe
c:\sdfix\apps\HaxdFix.reg
c:\sdfix\apps\HPFix.reg
c:\sdfix\apps\HPFix2.reg
c:\sdfix\apps\HPFix3.reg
c:\sdfix\apps\HPFix4.reg
c:\sdfix\apps\HPFix5.reg
c:\sdfix\apps\HPFix6.reg
c:\sdfix\apps\HPFix7.reg
c:\sdfix\apps\HPFix8.reg
c:\sdfix\apps\HPFix9.reg
c:\sdfix\apps\Installed.txt
c:\sdfix\apps\isadmin.exe
c:\sdfix\apps\leg2.txt
c:\sdfix\apps\legacy.txt
c:\sdfix\apps\legacybk.txt
c:\sdfix\apps\locate.com
c:\sdfix\apps\LS.exe
c:\sdfix\apps\MD5File.exe
c:\sdfix\apps\moveex.exe
c:\sdfix\apps\MyGcpvFix.reg
c:\sdfix\apps\MyGkFix2.reg
c:\sdfix\apps\Process.exe
c:\sdfix\apps\procs.exe
c:\sdfix\apps\psservice.exe
c:\sdfix\apps\Rem.txt
c:\sdfix\apps\Rem2.txt
c:\sdfix\apps\Replace\regedit.exe
c:\sdfix\apps\Replace\w2k\AUTOEXEC.NT
c:\sdfix\apps\Replace\w2k\beep.sys
c:\sdfix\apps\Replace\w2k\command.com
c:\sdfix\apps\Replace\w2k\command.PIF
c:\sdfix\apps\Replace\w2k\CONFIG.NT
c:\sdfix\apps\Replace\w2k\null.sys
c:\sdfix\apps\Replace\xp\AUTOEXEC.NT
c:\sdfix\apps\Replace\xp\beep.sys
c:\sdfix\apps\Replace\xp\command.com
c:\sdfix\apps\Replace\xp\command.PIF
c:\sdfix\apps\Replace\xp\CONFIG.NT
c:\sdfix\apps\Replace\xp\null.sys
c:\sdfix\apps\Reset_AppInit_DLLs.reg
c:\sdfix\apps\RestartIt!.exe
c:\sdfix\apps\Restore_SafeBoot_Windows2000.reg
c:\sdfix\apps\Restore_SafeBoot_WindowsXP.reg
c:\sdfix\apps\Restore_SafeBoot_WindowsXP_SP2.reg
c:\sdfix\apps\Restore_SafeBoot_WindowsXP_SP3.reg
c:\sdfix\apps\Restore_SecurityCenter.reg
c:\sdfix\apps\Restore_SharedAccess.reg
c:\sdfix\apps\sc.exe
c:\sdfix\apps\sed.exe
c:\sdfix\apps\SF.exe
c:\sdfix\apps\shutdown.exe
c:\sdfix\apps\srv2.txt
c:\sdfix\apps\srv2bk.txt
c:\sdfix\apps\svc.txt
c:\sdfix\apps\svcbk.txt
c:\sdfix\apps\Swreg.exe
c:\sdfix\apps\swsc.exe
c:\sdfix\apps\UnRAR.exe
c:\sdfix\apps\unzip.exe
c:\sdfix\apps\vfind.exe
c:\sdfix\apps\WINMSG.EXE
c:\sdfix\apps\winsec.reg
c:\sdfix\apps\zip.exe
c:\sdfix\backups\backupreg.zip
c:\sdfix\backups\backups.zip
c:\sdfix\backups\catchme.log
c:\sdfix\backups\catchme.zip
c:\sdfix\backups\HOSTS
c:\sdfix\catchme.exe
c:\sdfix\DBFix.bat
c:\sdfix\dummy.sys
c:\sdfix\Report.txt
c:\sdfix\RunThis.bat
c:\sdfix\SDFIX_ReadMe_Online.url
c:\sdfix\W2K_VirusAlert_Repair.inf
c:\sdfix\XP_VirusAlert_Repair.inf
C:\VundoFix Backups

.
((((((((((((((((((((((((( Files Created from 2008-12-06 to 2009-01-06 )))))))))))))))))))))))))))))))
.

2009-01-06 08:07 . 2009-01-06 08:07 578,560 --a------ c:\windows\system32\dllcache\user32.dll
2009-01-06 08:04 . 2009-01-06 08:04 <DIR> d-------- c:\windows\ERUNT
2009-01-05 12:17 . 2008-12-12 00:57 78,336 --a------ c:\windows\system32\Agent.OMZ.Fix.exe
2008-12-30 14:39 . 2008-12-30 14:39 0 --a------ c:\windows\nsreg.dat
2008-12-30 13:10 . 2008-12-30 13:10 <DIR> d-------- c:\program files\Lavasoft
2008-12-30 13:10 . 2008-12-30 13:10 <DIR> d-------- c:\docume~1\ALLUSE~1\APPLIC~1\Lavasoft
2008-12-30 12:42 . 2008-12-30 12:42 <DIR> d-------- c:\program files\Trend Micro
2008-12-30 11:17 . 2008-12-30 11:17 <DIR> d-------- c:\program files\Yahoo!
2008-12-30 11:17 . 2008-12-30 11:17 <DIR> d-------- c:\program files\CCleaner
2008-12-30 11:17 . 2008-12-30 11:17 <DIR> d-------- c:\documents and settings\Doug Houston\Application Data\Yahoo!
2008-12-30 11:17 . 2008-12-30 13:53 <DIR> d-------- c:\docume~1\ALLUSE~1\APPLIC~1\Yahoo! Companion
2008-12-30 09:40 . 2008-12-30 09:40 <DIR> d-------- c:\program files\Common Files\Wise Installation Wizard
2008-12-30 09:39 . 2007-05-25 07:14 <DIR> d--h----- c:\documents and settings\Administrator\Application Data\Gtek
2008-12-30 09:39 . 2008-12-30 09:39 <DIR> d-------- c:\documents and settings\Administrator
2008-12-30 09:29 . 2008-12-30 09:29 <DIR> d-------- c:\program files\SpywareBlaster
2008-12-30 09:29 . 2009-01-06 12:05 <DIR> d-a------ c:\docume~1\ALLUSE~1\APPLIC~1\TEMP
2008-12-30 09:26 . 2008-12-30 11:11 <DIR> d-------- c:\program files\Spybot - Search & Destroy
2008-12-30 09:26 . 2008-12-30 11:34 <DIR> d-------- c:\docume~1\ALLUSE~1\APPLIC~1\Spybot - Search & Destroy
2008-12-24 10:16 . 2008-12-24 11:21 <DIR> d-------- c:\documents and settings\Doug Houston\.housecall6.6
2008-12-23 14:54 . 2008-12-23 14:54 <DIR> d--hs---- c:\windows\system32\config\systemprofile\UserData
2008-12-22 15:36 . 2009-01-05 11:09 0 --a------ c:\windows\system32\drivers\431711be.sys
2008-12-18 03:08 . 2008-12-18 03:08 <DIR> d-------- c:\documents and settings\LocalService\Application Data\Xerox
2008-12-17 17:04 . 2008-12-17 17:04 <DIR> d-------- c:\windows\system32\scripting
2008-12-17 17:04 . 2008-12-17 17:04 <DIR> d-------- c:\windows\system32\en
2008-12-17 17:04 . 2008-12-17 17:04 <DIR> d-------- c:\windows\system32\bits
2008-12-17 17:04 . 2008-12-17 17:04 <DIR> d-------- c:\windows\l2schemas
2008-12-17 17:02 . 2008-12-17 17:04 <DIR> d-------- c:\windows\ServicePackFiles
2008-12-17 16:59 . 2008-12-17 16:59 <DIR> d-------- c:\windows\EHome
2008-12-09 11:48 . 2008-12-09 11:49 <DIR> d-------- c:\documents and settings\Doug Houston\Application Data\Xerox
2008-12-09 11:46 . 2008-12-09 11:47 <DIR> d-------- C:\xerox driver
2008-12-09 11:46 . 2008-12-09 11:51 <DIR> d-------- C:\SCANS

.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2009-01-06 19:46 --------- d-----w c:\docume~1\ALLUSE~1\APPLIC~1\Microsoft Help
2009-01-06 19:29 --------- d-----w c:\program files\Common Files\Symantec Shared
2009-01-06 19:22 --------- d-----w c:\docume~1\ALLUSE~1\APPLIC~1\Symantec
2009-01-06 19:04 --------- d-----w c:\docume~1\ALLUSE~1\APPLIC~1\Google Updater
2009-01-05 19:13 6,656 ----a-w c:\windows\system32\drivers\aec.sys
2009-01-05 19:10 14,336 ----a-w c:\windows\system32\svchost.exe
2008-12-30 17:44 --------- d-----w c:\docume~1\ALLUSE~1\APPLIC~1\WildTangent
2008-12-19 23:29 --------- d-----w c:\program files\Google
2008-12-13 06:40 3,593,216 ------w c:\windows\system32\dllcache\mshtml.dll
2008-12-10 18:50 5,018 --sha-w c:\windows\system32\KGyGaAvL.sys
2008-12-10 18:47 --------- d-----w c:\documents and settings\Doug Houston\Application Data\Corel
2008-10-24 11:21 455,296 ------w c:\windows\system32\dllcache\mrxsmb.sys
2008-10-23 12:36 286,720 ----a-w c:\windows\system32\gdi32.dll
2008-10-23 12:36 286,720 ------w c:\windows\system32\dllcache\gdi32.dll
2008-10-16 22:13 202,776 ----a-w c:\windows\system32\wuweb.dll
2008-10-16 22:13 202,776 ----a-w c:\windows\system32\dllcache\wuweb.dll
2008-10-16 22:13 1,809,944 ----a-w c:\windows\system32\wuaueng.dll
2008-10-16 22:13 1,809,944 ----a-w c:\windows\system32\dllcache\wuaueng.dll
2008-10-16 22:12 561,688 ----a-w c:\windows\system32\wuapi.dll
2008-10-16 22:12 561,688 ----a-w c:\windows\system32\dllcache\wuapi.dll
2008-10-16 22:12 323,608 ----a-w c:\windows\system32\wucltui.dll
2008-10-16 22:12 323,608 ----a-w c:\windows\system32\dllcache\wucltui.dll
2008-10-16 22:09 92,696 ----a-w c:\windows\system32\dllcache\cdm.dll
2008-10-16 22:09 92,696 ----a-w c:\windows\system32\cdm.dll
2008-10-16 22:09 51,224 ----a-w c:\windows\system32\wuauclt.exe
2008-10-16 22:09 51,224 ----a-w c:\windows\system32\dllcache\wuauclt.exe
2008-10-16 22:09 43,544 ----a-w c:\windows\system32\wups2.dll
2008-10-16 22:08 34,328 ----a-w c:\windows\system32\wups.dll
2008-10-16 22:08 34,328 ----a-w c:\windows\system32\dllcache\wups.dll
2008-10-16 22:06 268,648 ----a-w c:\windows\system32\mucltui.dll
2008-10-16 22:06 208,744 ----a-w c:\windows\system32\muweb.dll
2008-10-16 13:11 70,656 ------w c:\windows\system32\dllcache\ie4uinit.exe
2008-10-16 13:11 13,824 ------w c:\windows\system32\dllcache\ieudinit.exe
2008-10-15 16:34 337,408 ------w c:\windows\system32\dllcache\netapi32.dll
2008-10-15 07:06 633,632 ------w c:\windows\system32\dllcache\iexplore.exe
2008-10-15 07:04 161,792 ------w c:\windows\system32\dllcache\ieakui.dll
.

((((((((((((((((((((((((((((( snapshot@2009-01-06_11.34.25.78 )))))))))))))))))))))))))))))))))))))))))
.
+ 2007-08-24 10:18:14 442,208 ----a-r c:\windows\Installer\$PatchCache$\Managed\00002119AC0000000000000000F01FEC\12.0.6215\DWDCW20.DLL
+ 2007-08-24 10:18:18 437,160 ----a-r c:\windows\Installer\$PatchCache$\Managed\00002119AC0000000000000000F01FEC\12.0.6215\DWTRIG20.EXE
+ 2007-08-23 08:03:38 1,195,888 ----a-r c:\windows\Installer\$PatchCache$\Managed\00002119AC0000000000000000F01FEC\12.0.6215\FM20.DLL
+ 2007-08-26 02:11:44 1,685,896 ----a-r c:\windows\Installer\$PatchCache$\Managed\00002119AC0000000000000000F01FEC\12.0.6215\FPSRVUTL.DLL
+ 2007-08-29 06:45:00 985,496 ----a-r c:\windows\Installer\$PatchCache$\Managed\00002119AC0000000000000000F01FEC\12.0.6215\FPWEC.DLL
+ 2007-09-07 00:55:08 431,456 ----a-r c:\windows\Installer\$PatchCache$\Managed\00002119AC0000000000000000F01FEC\12.0.6215\MSODCW.DLL
+ 2007-08-24 12:50:10 29,576 ----a-r c:\windows\Installer\$PatchCache$\Managed\00002119AC0000000000000000F01FEC\12.0.6215\MSOEURO.DLL
+ 2007-08-28 03:20:14 6,637,960 ----a-r c:\windows\Installer\$PatchCache$\Managed\00002119AC0000000000000000F01FEC\12.0.6215\MSORES.DLL
+ 2007-08-29 07:18:20 439,160 ----a-r c:\windows\Installer\$PatchCache$\Managed\00002119AC0000000000000000F01FEC\12.0.6215\MSORUN.DLL
+ 2007-10-06 03:44:24 14,168,600 ----a-r c:\windows\Installer\$PatchCache$\Managed\00002119AC0000000000000000F01FEC\12.0.6215\OART.DLL
+ 2007-08-29 07:37:40 7,039,888 ----a-r c:\windows\Installer\$PatchCache$\Managed\00002119AC0000000000000000F01FEC\12.0.6215\OFFOWC.DLL
+ 2007-06-08 02:51:00 465,800 ----a-r c:\windows\Installer\$PatchCache$\Managed\00002119AC0000000000000000F01FEC\12.0.6215\OUTLFLTR.DLL
+ 2007-09-07 00:50:34 485,232 ----a-r c:\windows\Installer\$PatchCache$\Managed\00002119AC0000000000000000F01FEC\12.0.6215\PORTCONN.DLL
+ 2007-08-24 12:50:10 41,832 ----a-r c:\windows\Installer\$PatchCache$\Managed\00002119AC0000000000000000F01FEC\12.0.6215\REFEDIT.DLL
- 2008-08-22 10:03:25 217,864 ----a-r c:\windows\Installer\{90120000-006E-0409-0000-0000000FF1CE}\misc.exe
+ 2009-01-06 19:45:59 217,864 ----a-r c:\windows\Installer\{90120000-006E-0409-0000-0000000FF1CE}\misc.exe
- 2008-12-13 11:04:17 20,240 ----a-r c:\windows\Installer\{91120000-00CA-0000-0000-0000000FF1CE}\cagicon.exe
+ 2009-01-06 19:46:46 20,240 ----a-r c:\windows\Installer\{91120000-00CA-0000-0000-0000000FF1CE}\cagicon.exe
- 2008-12-13 11:04:16 217,864 ----a-r c:\windows\Installer\{91120000-00CA-0000-0000-0000000FF1CE}\misc.exe
+ 2009-01-06 19:46:46 217,864 ----a-r c:\windows\Installer\{91120000-00CA-0000-0000-0000000FF1CE}\misc.exe
- 2008-12-13 11:04:17 18,704 ----a-r c:\windows\Installer\{91120000-00CA-0000-0000-0000000FF1CE}\mspicons.exe
+ 2009-01-06 19:46:46 18,704 ----a-r c:\windows\Installer\{91120000-00CA-0000-0000-0000000FF1CE}\mspicons.exe
- 2008-12-13 11:04:17 35,088 ----a-r c:\windows\Installer\{91120000-00CA-0000-0000-0000000FF1CE}\oisicon.exe
+ 2009-01-06 19:46:46 35,088 ----a-r c:\windows\Installer\{91120000-00CA-0000-0000-0000000FF1CE}\oisicon.exe
- 2008-12-13 11:04:16 845,584 ----a-r c:\windows\Installer\{91120000-00CA-0000-0000-0000000FF1CE}\outicon.exe
+ 2009-01-06 19:46:46 845,584 ----a-r c:\windows\Installer\{91120000-00CA-0000-0000-0000000FF1CE}\outicon.exe
- 2008-12-13 11:04:16 922,384 ----a-r c:\windows\Installer\{91120000-00CA-0000-0000-0000000FF1CE}\pptico.exe
+ 2009-01-06 19:46:46 922,384 ----a-r c:\windows\Installer\{91120000-00CA-0000-0000-0000000FF1CE}\pptico.exe
- 2008-12-13 11:04:17 272,648 ----a-r c:\windows\Installer\{91120000-00CA-0000-0000-0000000FF1CE}\pubs.exe
+ 2009-01-06 19:46:46 272,648 ----a-r c:\windows\Installer\{91120000-00CA-0000-0000-0000000FF1CE}\pubs.exe
- 2008-12-13 11:04:17 888,080 ----a-r c:\windows\Installer\{91120000-00CA-0000-0000-0000000FF1CE}\wordicon.exe
+ 2009-01-06 19:46:46 888,080 ----a-r c:\windows\Installer\{91120000-00CA-0000-0000-0000000FF1CE}\wordicon.exe
- 2008-12-13 11:04:16 1,172,240 ----a-r c:\windows\Installer\{91120000-00CA-0000-0000-0000000FF1CE}\xlicons.exe
+ 2009-01-06 19:46:46 1,172,240 ----a-r c:\windows\Installer\{91120000-00CA-0000-0000-0000000FF1CE}\xlicons.exe
- 2007-08-23 08:03:38 1,195,888 ----a-w c:\windows\system32\FM20.DLL
+ 2007-08-23 09:03:38 1,195,888 ----a-w c:\windows\system32\FM20.DLL
- 2006-10-26 19:10:06 33,088 ----a-w c:\windows\system32\FM20ENU.DLL
+ 2006-10-26 22:10:06 33,088 ----a-w c:\windows\system32\FM20ENU.DLL
- 2008-12-18 11:06:56 337,848 ----a-w c:\windows\system32\FNTCACHE.DAT
+ 2009-01-06 20:20:33 337,848 ----a-w c:\windows\system32\FNTCACHE.DAT
- 2006-12-02 05:56:00 96,256 ----a-w c:\windows\WinSxS\x86_Microsoft.VC80.ATL_1fc8b3b9a1e18e3b_8.0.50727.762_x-ww_cbb27474\ATL80.dll
+ 2007-08-23 08:18:08 96,256 ----a-w c:\windows\WinSxS\x86_Microsoft.VC80.ATL_1fc8b3b9a1e18e3b_8.0.50727.762_x-ww_cbb27474\ATL80.dll
- 2006-12-02 05:54:32 479,232 ----a-w c:\windows\WinSxS\x86_Microsoft.VC80.CRT_1fc8b3b9a1e18e3b_8.0.50727.762_x-ww_6b128700\msvcm80.dll
+ 2007-08-23 08:18:08 479,232 ----a-w c:\windows\WinSxS\x86_Microsoft.VC80.CRT_1fc8b3b9a1e18e3b_8.0.50727.762_x-ww_6b128700\msvcm80.dll
- 2006-12-02 05:54:34 548,864 ----a-w c:\windows\WinSxS\x86_Microsoft.VC80.CRT_1fc8b3b9a1e18e3b_8.0.50727.762_x-ww_6b128700\msvcp80.dll
+ 2007-08-23 08:18:08 548,864 ----a-w c:\windows\WinSxS\x86_Microsoft.VC80.CRT_1fc8b3b9a1e18e3b_8.0.50727.762_x-ww_6b128700\msvcp80.dll
- 2006-12-02 05:54:32 626,688 ----a-w c:\windows\WinSxS\x86_Microsoft.VC80.CRT_1fc8b3b9a1e18e3b_8.0.50727.762_x-ww_6b128700\msvcr80.dll
+ 2007-08-23 08:18:08 626,688 ----a-w c:\windows\WinSxS\x86_Microsoft.VC80.CRT_1fc8b3b9a1e18e3b_8.0.50727.762_x-ww_6b128700\msvcr80.dll
- 2006-12-02 07:25:52 1,101,824 ----a-w c:\windows\WinSxS\x86_Microsoft.VC80.MFC_1fc8b3b9a1e18e3b_8.0.50727.762_x-ww_3bf8fa05\mfc80.dll
+ 2007-08-23 08:18:08 1,101,824 ----a-w c:\windows\WinSxS\x86_Microsoft.VC80.MFC_1fc8b3b9a1e18e3b_8.0.50727.762_x-ww_3bf8fa05\mfc80.dll
- 2006-12-02 07:25:56 1,093,120 ----a-w c:\windows\WinSxS\x86_Microsoft.VC80.MFC_1fc8b3b9a1e18e3b_8.0.50727.762_x-ww_3bf8fa05\mfc80u.dll
+ 2007-08-23 08:18:08 1,093,120 ----a-w c:\windows\WinSxS\x86_Microsoft.VC80.MFC_1fc8b3b9a1e18e3b_8.0.50727.762_x-ww_3bf8fa05\mfc80u.dll
- 2006-12-02 07:25:58 69,632 ----a-w c:\windows\WinSxS\x86_Microsoft.VC80.MFC_1fc8b3b9a1e18e3b_8.0.50727.762_x-ww_3bf8fa05\mfcm80.dll
+ 2007-08-23 08:18:08 69,632 ----a-w c:\windows\WinSxS\x86_Microsoft.VC80.MFC_1fc8b3b9a1e18e3b_8.0.50727.762_x-ww_3bf8fa05\mfcm80.dll
- 2006-12-02 07:26:00 57,856 ----a-w c:\windows\WinSxS\x86_Microsoft.VC80.MFC_1fc8b3b9a1e18e3b_8.0.50727.762_x-ww_3bf8fa05\mfcm80u.dll
+ 2007-08-23 08:18:08 57,856 ----a-w c:\windows\WinSxS\x86_Microsoft.VC80.MFC_1fc8b3b9a1e18e3b_8.0.50727.762_x-ww_3bf8fa05\mfcm80u.dll
- 2006-12-02 07:08:00 40,960 ----a-w c:\windows\WinSxS\x86_Microsoft.VC80.MFCLOC_1fc8b3b9a1e18e3b_8.0.50727.762_x-ww_91481303\mfc80CHS.dll
+ 2007-08-23 08:18:08 40,960 ----a-w c:\windows\WinSxS\x86_Microsoft.VC80.MFCLOC_1fc8b3b9a1e18e3b_8.0.50727.762_x-ww_91481303\mfc80CHS.dll
- 2006-12-02 07:08:00 45,056 ----a-w c:\windows\WinSxS\x86_Microsoft.VC80.MFCLOC_1fc8b3b9a1e18e3b_8.0.50727.762_x-ww_91481303\mfc80CHT.dll
+ 2007-08-23 08:18:08 45,056 ----a-w c:\windows\WinSxS\x86_Microsoft.VC80.MFCLOC_1fc8b3b9a1e18e3b_8.0.50727.762_x-ww_91481303\mfc80CHT.dll
- 2006-12-02 07:08:00 65,536 ----a-w c:\windows\WinSxS\x86_Microsoft.VC80.MFCLOC_1fc8b3b9a1e18e3b_8.0.50727.762_x-ww_91481303\mfc80DEU.dll
+ 2007-08-23 08:18:08 65,536 ----a-w c:\windows\WinSxS\x86_Microsoft.VC80.MFCLOC_1fc8b3b9a1e18e3b_8.0.50727.762_x-ww_91481303\mfc80DEU.dll
- 2006-12-02 07:08:00 57,344 ----a-w c:\windows\WinSxS\x86_Microsoft.VC80.MFCLOC_1fc8b3b9a1e18e3b_8.0.50727.762_x-ww_91481303\mfc80ENU.dll
+ 2007-08-23 08:18:08 57,344 ----a-w c:\windows\WinSxS\x86_Microsoft.VC80.MFCLOC_1fc8b3b9a1e18e3b_8.0.50727.762_x-ww_91481303\mfc80ENU.dll
- 2006-12-02 07:08:00 61,440 ----a-w c:\windows\WinSxS\x86_Microsoft.VC80.MFCLOC_1fc8b3b9a1e18e3b_8.0.50727.762_x-ww_91481303\mfc80ESP.dll
+ 2007-08-23 08:18:08 61,440 ----a-w c:\windows\WinSxS\x86_Microsoft.VC80.MFCLOC_1fc8b3b9a1e18e3b_8.0.50727.762_x-ww_91481303\mfc80ESP.dll
- 2006-12-02 07:08:00 61,440 ----a-w c:\windows\WinSxS\x86_Microsoft.VC80.MFCLOC_1fc8b3b9a1e18e3b_8.0.50727.762_x-ww_91481303\mfc80FRA.dll
+ 2007-08-23 08:18:08 61,440 ----a-w c:\windows\WinSxS\x86_Microsoft.VC80.MFCLOC_1fc8b3b9a1e18e3b_8.0.50727.762_x-ww_91481303\mfc80FRA.dll
- 2006-12-02 07:08:00 61,440 ----a-w c:\windows\WinSxS\x86_Microsoft.VC80.MFCLOC_1fc8b3b9a1e18e3b_8.0.50727.762_x-ww_91481303\mfc80ITA.dll
+ 2007-08-23 08:18:08 61,440 ----a-w c:\windows\WinSxS\x86_Microsoft.VC80.MFCLOC_1fc8b3b9a1e18e3b_8.0.50727.762_x-ww_91481303\mfc80ITA.dll
- 2006-12-02 07:08:00 49,152 ----a-w c:\windows\WinSxS\x86_Microsoft.VC80.MFCLOC_1fc8b3b9a1e18e3b_8.0.50727.762_x-ww_91481303\mfc80JPN.dll
+ 2007-08-23 08:18:08 49,152 ----a-w c:\windows\WinSxS\x86_Microsoft.VC80.MFCLOC_1fc8b3b9a1e18e3b_8.0.50727.762_x-ww_91481303\mfc80JPN.dll
- 2006-12-02 07:08:00 49,152 ----a-w c:\windows\WinSxS\x86_Microsoft.VC80.MFCLOC_1fc8b3b9a1e18e3b_8.0.50727.762_x-ww_91481303\mfc80KOR.dll
+ 2007-08-23 08:18:08 49,152 ----a-w c:\windows\WinSxS\x86_Microsoft.VC80.MFCLOC_1fc8b3b9a1e18e3b_8.0.50727.762_x-ww_91481303\mfc80KOR.dll
.
-- Snapshot reset to current date --
.
((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"DellSupport"="c:\program files\Dell Support\DSAgnt.exe" [2006-08-28 395776]
"ctfmon.exe"="c:\windows\system32\ctfmon.exe" [2008-04-13 15360]
"swg"="c:\program files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe" [2007-06-22 68856]
"AdobeUpdater"="c:\program files\Common Files\Adobe\Updater5\AdobeUpdater.exe" [2007-03-01 2321600]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"NvCplDaemon"="c:\windows\system32\NvCpl.dll" [2006-06-16 7323648]
"SunJavaUpdateSched"="c:\program files\Java\jre1.5.0_06\bin\jusched.exe" [2005-11-10 36975]
"IAAnotif"="c:\program files\Intel\Intel Matrix Storage Manager\Iaanotif.exe" [2006-07-06 151552]
"DMXLauncher"="c:\program files\Dell\Media Experience\DMXLauncher.exe" [2005-10-05 94208]
"DLA"="c:\windows\System32\DLA\DLACTRLW.EXE" [2005-09-08 122940]
"ISUSPM Startup"="c:\progra~1\COMMON~1\INSTAL~1\UPDATE~1\ISUSPM.exe" [2004-07-27 221184]
"ISUSScheduler"="c:\program files\Common Files\InstallShield\UpdateService\issch.exe" [2004-07-27 81920]
"Google Desktop Search"="c:\program files\Google\Google Desktop Search\GoogleDesktop.exe" [2007-05-25 169984]
"Corel Photo Downloader"="c:\program files\Corel\Corel Snapfire Plus\Corel Photo Downloader.exe" [2006-08-14 462336]
"StatusClient 2.6"="c:\program files\Hewlett-Packard\Toolbox\StatusClient\StatusClient.exe" [2004-02-11 61440]
"TomcatStartup 2.5"="c:\program files\Hewlett-Packard\Toolbox\hpbpsttp.exe" [2004-02-12 163840]
"HP Software Update"="c:\program files\Hewlett-Packard\HP Software Update\HPWuSchd2.exe" [2004-01-07 49152]
"Adobe Reader Speed Launcher"="c:\program files\Adobe\Reader 8.0\Reader\Reader_sl.exe" [2008-01-11 39792]
"SigmatelSysTrayApp"="stsystra.exe" [2006-07-24 c:\windows\stsystra.exe]

[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\session manager]
BootExecute REG_MULTI_SZ autocheck autochk *\0lsdelete

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring]
"DisableMonitoring"=dword:00000001

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\SymantecAntiVirus]
"DisableMonitoring"=dword:00000001

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\SymantecFirewall]
"DisableMonitoring"=dword:00000001

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile]
"EnableFirewall"= 0 (0x0)

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
"%windir%\\system32\\sessmgr.exe"=
"c:\\Program Files\\Microsoft Office\\Office12\\OUTLOOK.EXE"=
"c:\\Program Files\\Hewlett-Packard\\Toolbox\\jre\\bin\\javaw.exe"=
"%windir%\\Network Diagnostic\\xpnetdiag.exe"=

R4 BcmSqlStartupSvc;Business Contact Manager SQL Server Startup Service;c:\program files\Microsoft Small Business\Business Contact Manager\BcmSqlStartupSvc.exe [2008-01-11 30312]
S1 431711be;431711be;c:\windows\system32\drivers\431711be.sys [2008-12-22 0]
S3 COH_Mon;COH_Mon;\??\c:\windows\system32\Drivers\COH_Mon.sys --> c:\windows\system32\Drivers\COH_Mon.sys [?]
S3 EraserUtilRebootDrv;EraserUtilRebootDrv;\??\c:\program files\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys --> c:\program files\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys [?]
S3 MSSQL$MSSMLBIZ;SQL Server (MSSMLBIZ);c:\program files\Microsoft SQL Server\MSSQL.1\MSSQL\Binn\sqlservr.exe [2008-02-26 29183504]
.
.
------- Supplementary Scan -------
.
uInternet Settings,ProxyOverride = <local>
IE: E&xport to Microsoft Excel - c:\progra~1\MICROS~2\Office12\EXCEL.EXE/3000
FF - ProfilePath - c:\documents and settings\Doug Houston\Application Data\Mozilla\Firefox\Profiles\agen6fk0.default\
FF - plugin: c:\program files\Google\Google Updater\2.4.1368.5602\npCIDetect13.dll
FF - plugin: c:\program files\Java\jre1.5.0_06\bin\NPJava11.dll
FF - plugin: c:\program files\Java\jre1.5.0_06\bin\NPJava12.dll
FF - plugin: c:\program files\Java\jre1.5.0_06\bin\NPJava13.dll
FF - plugin: c:\program files\Java\jre1.5.0_06\bin\NPJava14.dll
FF - plugin: c:\program files\Java\jre1.5.0_06\bin\NPJava32.dll
FF - plugin: c:\program files\Java\jre1.5.0_06\bin\NPJPI150_06.dll
FF - plugin: c:\program files\Java\jre1.5.0_06\bin\NPOJI610.dll
.

**************************************************************************

catchme 0.3.1367 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2009-01-06 13:04:18
Windows 5.1.2600 Service Pack 3 NTFS

scanning hidden processes ...

scanning hidden autostart entries ...

scanning hidden files ...

scan completed successfully
hidden files: 0

**************************************************************************
.
--------------------- LOCKED REGISTRY KEYS ---------------------

[HKEY_USERS\S-1-5-21-792780539-3794313202-38704100-1009\Software\Microsoft\SystemCertificates\AddressBook*NULL*]
@Allowed: (Read) (RestrictedCode)
@Allowed: (Read) (RestrictedCode)
.
Completion time: 2009-01-06 13:05:06
ComboFix-quarantined-files.txt 2009-01-06 21:05:04
ComboFix2.txt 2009-01-06 19:35:00

Pre-Run: 139,267,248,128 bytes free
Post-Run: 139,250,814,976 bytes free

351 --- E O F --- 2008-12-18 11:00:48

MB Log:
Malwarebytes' Anti-Malware 1.32
Database version: 1625
Windows 5.1.2600 Service Pack 3

1/6/2009 1:28:33 PM
mbam-log-2009-01-06 (13-28-33).txt

Scan type: Full Scan (C:\|)
Objects scanned: 98161
Time elapsed: 18 minute(s), 43 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 2
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 16

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
HKEY_LOCAL_MACHINE\SOFTWARE\Spyware Guard 2008 (Rogue.SpywareGuard) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\instkey (Trojan.Vundo) -> Quarantined and deleted successfully.

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
C:\Qoobox\Quarantine\C\WINDOWS\system32\cbXOFvWO.dll.vir.vir (Trojan.Vundo) -> Quarantined and deleted successfully.
C:\Qoobox\Quarantine\C\WINDOWS\system32\fomvpobi.dll.vir (Trojan.Vundo) -> Quarantined and deleted successfully.
C:\Qoobox\Quarantine\C\WINDOWS\system32\hsd63geff.dll.vir (Trojan.Agent) -> Quarantined and deleted successfully.
C:\Qoobox\Quarantine\C\WINDOWS\system32\jkse73hedfdgf.dll.vir (Trojan.Clicker) -> Quarantined and deleted successfully.
C:\Qoobox\Quarantine\C\WINDOWS\system32\prunnet.exe.vir (Trojan.Downloader) -> Quarantined and deleted successfully.
C:\Qoobox\Quarantine\C\WINDOWS\system32\TDSSpgar.dll.vir (Trojan.TDSS) -> Quarantined and deleted successfully.
C:\Qoobox\Quarantine\C\WINDOWS\system32\vtUnKbCu.dll.vir (Trojan.Vundo) -> Quarantined and deleted successfully.
C:\Qoobox\Quarantine\C\WINDOWS\system32\yxrsnd.dll.vir (Trojan.Vundo) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{202550A8-7A33-4BCA-9586-051D24DDBF8F}\RP570\A0015511.exe (Trojan.Downloader) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{202550A8-7A33-4BCA-9586-051D24DDBF8F}\RP573\A0017084.dll (Trojan.TDSS) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{202550A8-7A33-4BCA-9586-051D24DDBF8F}\RP573\A0017128.exe (Trojan.Downloader) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{202550A8-7A33-4BCA-9586-051D24DDBF8F}\RP573\A0017135.dll (Trojan.Vundo) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{202550A8-7A33-4BCA-9586-051D24DDBF8F}\RP573\A0017136.dll (Trojan.Agent) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{202550A8-7A33-4BCA-9586-051D24DDBF8F}\RP573\A0017138.dll (Trojan.Vundo) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{202550A8-7A33-4BCA-9586-051D24DDBF8F}\RP573\A0017139.dll (Trojan.Vundo) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{202550A8-7A33-4BCA-9586-051D24DDBF8F}\RP573\A0017137.dll (Trojan.Clicker) -> Quarantined and deleted successfully.

HJT Log:

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 13:35:18, on 1/6/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16762)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe
C:\WINDOWS\stsystra.exe
C:\Program Files\Intel\Intel Matrix Storage Manager\Iaanotif.exe
C:\Program Files\Dell\Media Experience\DMXLauncher.exe
C:\WINDOWS\System32\DLA\DLACTRLW.EXE
C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
C:\Program Files\Corel\Corel Snapfire Plus\Corel Photo Downloader.exe
C:\Program Files\Hewlett-Packard\Toolbox\StatusClient\StatusClient.exe
C:\Program Files\Hewlett-Packard\HP Software Update\HPWuSchd2.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktopIndex.exe
C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe
C:\Program Files\Dell Support\DSAgnt.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktopDisplay.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Program Files\Microsoft Small Business\Business Contact Manager\BcmSqlStartupSvc.exe
C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
C:\Program Files\Intel\Intel Matrix Storage Manager\Iaantmon.exe
C:\WINDOWS\system32\nvsvc32.exe
c:\Program Files\Microsoft SQL Server\90\Shared\sqlwriter.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Hewlett-Packard\Toolbox\jre\bin\javaw.exe
C:\WINDOWS\system32\wscntfy.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Search,Default_Page_URL = www.google.com/ig/dell?hl=en&client=dell-usuk-rel&channel=us&ibd=0070525
R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O2 - BHO: &Yahoo! Toolbar Helper - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O3 - Toolbar: &Google Toolbar - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files\Google\Google Toolbar\GoogleToolbar.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe
O4 - HKLM\..\Run: [SigmatelSysTrayApp] stsystra.exe
O4 - HKLM\..\Run: [IAAnotif] C:\Program Files\Intel\Intel Matrix Storage Manager\Iaanotif.exe
O4 - HKLM\..\Run: [DMXLauncher] C:\Program Files\Dell\Media Experience\DMXLauncher.exe
O4 - HKLM\..\Run: [DLA] C:\WINDOWS\System32\DLA\DLACTRLW.EXE
O4 - HKLM\..\Run: [ISUSPM Startup] C:\PROGRA~1\COMMON~1\INSTAL~1\UPDATE~1\ISUSPM.exe -startup
O4 - HKLM\..\Run: [ISUSScheduler] "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start
O4 - HKLM\..\Run: [Google Desktop Search] "C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe" /startup
O4 - HKLM\..\Run: [Corel Photo Downloader] C:\Program Files\Corel\Corel Snapfire Plus\Corel Photo Downloader.exe
O4 - HKLM\..\Run: [StatusClient 2.6] C:\Program Files\Hewlett-Packard\Toolbox\StatusClient\StatusClient.exe /auto
O4 - HKLM\..\Run: [TomcatStartup 2.5] C:\Program Files\Hewlett-Packard\Toolbox\hpbpsttp.exe
O4 - HKLM\..\Run: [HP Software Update] "C:\Program Files\Hewlett-Packard\HP Software Update\HPWuSchd2.exe"
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKCU\..\Run: [DellSupport] "C:\Program Files\Dell Support\DSAgnt.exe" /startup
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office12\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\Office12\REFIEBAR.DLL
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search && Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {6A344D34-5231-452A-8A57-D064AC9B7862} (Symantec Download Manager) - https://webdl.symantec.com/activex/symdlmgr.cab
O20 - AppInit_DLLs: C:\PROGRA~1\Google\GOOGLE~1\GOEC62~1.DLL
O23 - Service: Lavasoft Ad-Aware Service (aawservice) - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: Intel(R) Matrix Storage Event Monitor (IAANTMON) - Intel Corporation - C:\Program Files\Intel\Intel Matrix Storage Manager\Iaantmon.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
O23 - Service: Symantec Core LC - Unknown owner - C:\PROGRA~1\COMMON~1\SYMANT~1\CCPD-LC\symlcsvc.exe

--
End of file - 6901 bytes

[pskelley]

Thanks for returning your information and the feedback, because it looks to me like you have Running Processes you may not need, this information may help you run even better:
http://www.netsquirrel.com/msconfig/msconfig_xp.html
http://www.malwareremoval.com/tutorials/runningslowly.php
http://users.telenet.be/bluepatchy/miekiemoes/slowcomputer.html

As far as I can see, all else looks good, let's see if we can wrapup like this.

Remove combofix from the computer like this:

Click START then RUN
Now type or copy Combofix /u in the runbox and click OK.
Note the space between the X and the U, it needs to be there.

http://i189.photobucket.com/albums/z176/EPL47/CF_Cleanup.png

Clean the System Restore files like this:

Turn off System Restore.
On the Desktop, right-click My Computer.
Click Properties.
Click the System Restore tab.
Check Turn off System Restore.
Click Apply, and then click OK.

Reboot

Turn ON System Restore,
On the Desktop, right-click My Computer.
Click Properties.
Click the System Restore tab.
UN-Check *Turn off System Restore*.
Click Apply, and then click OK.

Update MBAM and scan to be sure we missed none of the junk, there is no need to post a clean scan result.
(MBAM is yours to keep if you wish, update it and run it once a month or so)

Update Symantec and scan the system, to be sure it is running right and scanning clean. If you have problems with the program, contact tech support for instructions.

If all is well at this point, let me know and I will close the topic.


Some good information for you:
http://www.microsoft.com/windowsxp/using/helpandsupport/learnmore/tips/mcgill1.mspx

Here is some great information from experts in this field that will help you stay clean and safe online.
http://users.telenet.be/bluepatchy/miekiemoes/prevention.html
http://forums.spybot.info/showthread.php?t=279
http://russelltexas.com/malware/allclear.htm
http://forum.malwareremoval.com/viewtopic.php?t=14
http://www.bleepingcomputer.com/forums/topict2520.html
http://cybercoyote.org/security/not-admin.shtml

http://www.malwarecomplaints.info/

Thanks...pskelley
Safer Networking Forums
http://www.spybot.info/en/donate/index.html
If you are reading this information...thank a teacher,
If you are reading it in English...thank a soldier.

http://users.telenet.be/bluepatchy/miekiemoes/Links.html

[Magnani65]

THANK YOU!

MB gave a clean scan and the computer is running great. I will follow up with the additional information you provided. I am debating as to whether or not to reinstall Norton. It didn't work the first time around, so I am not sure there is any value there.

Once again, thank you for your patience and assistance.

B