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View Full Version : My PC infected with Spyware Guard 2008 but problems installing Spybot - S&D



pulumait
2009-01-02, 06:40
Hi there,

My PC is infected with Spyware Guard 2008. The challenging task is that the program is not letting any antivirus or malware protection programs to successfully install.

For Spybot S&D, while installing I am stuck on the following page:

The install wizard displays 'Setup is now downloading additional files to your computer. File: updallocator.php(1 of 1) Status : connecting to 127.0.0.1

and comes up this popup error : Error sending request. A connection with the server could not be established.

Any help is greatly appreciated.

Thanks in advance.

md usa spybot fan
2009-01-02, 15:29
pulumait:

It appears that Spyware Guard 2008 is blocing access to updates by redirecting access to 127.0.0.1 (your system).

There are removal instructions for Spyware Guard 2008 here:
How to remove Spyware Guard 2008 (Uninstall Instructions)
http://www.bleepingcomputer.com/malware-removal/remove-spyware-guard-2008
Better still, consider posting in the Malware Removal (http://forums.spybot.info/forumdisplay.php?f=22) forum and having someone take a look at your system.

If you decide to have an experienced malware removal specialist assist you, please follow the procedure in this link and produce a HijackThis log: "BEFORE you POST"(READ this Procedure BEFORE Requesting Assistance) ( http://forums.spybot.info/showthread.php?t=288).
After you have read those instructions, start your own thread in the Malware Removal (http://forums.spybot.info/forumdisplay.php?f=22) forum, making sure to post the HijackThis log produced from those instructions.