Help! I think I've been hijacked/virus!

[icd91884]

Installed NortonGhost 10 last week,and it caused PC to freeze.. uninstalled it, since then, windows doesn't save passwords, can't print anything(stuck in queue), Word won't save font changes,my game program keeps popping up with a window telling me to insert CD, music files won't automatically play, CD stutters, and online games freeze(for no reason)..

Tried to restore, but it wouldn't let me! :(

Running WinXPSP2
IE6
Spybot1.4
HJT 1.99.1
Spywareblaster

Scanned with PandaTitanium 2005, the SAME "infection" "cookie atwola" Documents/settings/owner/cookies/owner@atwola(1).txt

PLEASE help me get rid of whatever I've got--

Attached is HJT log and Spybot

Many thanks in advance

Logfile of HijackThis v1.99.1
Scan saved at 6:36:27 PM, on 5/8/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\Program Files\Panda Software\Panda Titanium Antivirus 2005\Firewall\PavFires.exe
C:\windows\system\hpsysdrv.exe
C:\HP\KBD\KBD.EXE
C:\Program Files\Panda Software\Panda Titanium Antivirus 2005\APVXDWIN.EXE
C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe
C:\WINDOWS\system32\rundll32.exe
C:\Program Files\Panda Software\Panda Titanium Antivirus 2005\PavFnSvr.exe
C:\Program Files\Panda Software\Panda Titanium Antivirus 2005\Pavkre.exe
C:\Program Files\Panda Software\Panda Titanium Antivirus 2005\PavProt.exe
C:\Program Files\Common Files\Panda Software\PavShld\pavprsrv.exe
C:\Program Files\Panda Software\Panda Titanium Antivirus 2005\pavsrv51.exe
C:\Program Files\Panda Software\Panda Titanium Antivirus 2005\AVENGINE.EXE
C:\Program Files\Panda Software\Panda Titanium Antivirus 2005\prevsrv.exe
C:\Program Files\Panda Software\Panda Titanium Antivirus 2005\PsImSvc.exe
C:\WINDOWS\system32\wdfmgr.exe
C:\Program Files\Panda Software\Panda Titanium Antivirus 2005\WebProxy.exe
C:\WINDOWS\System32\alg.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\antispyware\hijackthis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://netscape.com/
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: Yahoo! Companion BHO - {13F537F0-AF09-11d6-9029-0002B31F9E59} - C:\Program Files\Yahoo!\Common\ycomp5,0,8,0.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O3 - Toolbar: Yahoo! Companion - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Common\ycomp5,0,8,0.dll
O4 - HKLM\..\Run: [BlockTracker] c:\hp\bin\BlockTracker.exe
O4 - HKLM\..\Run: [hpsysdrv] c:\windows\system\hpsysdrv.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
O4 - HKLM\..\Run: [KBD] C:\HP\KBD\KBD.EXE
O4 - HKLM\..\Run: [StorageGuard] "C:\Program Files\VERITAS Software\Update Manager\sgtray.exe" /r
O4 - HKLM\..\Run: [WCOLOREAL] "C:\Program Files\COMPAQ\Coloreal\coloreal.exe"
O4 - HKLM\..\Run: [Recguard] C:\WINDOWS\SMINST\RECGUARD.EXE
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE NvQTwk,NvCplDaemon initialize
O4 - HKLM\..\Run: [nwiz] nwiz.exe /installquiet /keeploaded
O4 - HKLM\..\Run: [PS2] C:\WINDOWS\system32\ps2.exe
O4 - HKLM\..\Run: [APVXDWIN] "C:\Program Files\Panda Software\Panda Titanium Antivirus 2005\APVXDWIN.EXE" /s
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe
O4 - HKCU\..\Run: [NVIEW] rundll32.exe nview.dll,nViewLoadHook
O4 - HKCU\..\Run: [MoneyAgent] "c:\Program Files\Microsoft Money\System\Money Express.exe"
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra button: Yahoo! Login - {2499216C-4BA5-11D5-BD9C-000103C116D5} - C:\Program Files\Yahoo!\Common\ylogin.dll
O9 - Extra 'Tools' menuitem: Yahoo! Login - {2499216C-4BA5-11D5-BD9C-000103C116D5} - C:\Program Files\Yahoo!\Common\ylogin.dll
O9 - Extra button: Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\Program Files\Yahoo!\Messenger\yhexbmes.dll
O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\Program Files\Yahoo!\Messenger\yhexbmes.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe (file missing)
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe (file missing)
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1145724117140
O17 - HKLM\System\CCS\Services\Tcpip\..\{21F0AA56-ADC9-43DD-9ECD-127287EC7875}: NameServer = 207.172.3.8 207.172.3.9
O17 - HKLM\System\CS1\Services\Tcpip\..\{21F0AA56-ADC9-43DD-9ECD-127287EC7875}: NameServer = 207.172.3.8 207.172.3.9
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxsrvc.dll
O23 - Service: Content Monitoring Tool (msCMTSrvc) - Unknown owner - C:\WINDOWS\system32\msCMTSrvc.exe (file missing)
O23 - Service: NVIDIA Driver Helper Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
O23 - Service: Panda Firewall Service (PAVFIRES) - Panda Software - C:\Program Files\Panda Software\Panda Titanium Antivirus 2005\Firewall\PavFires.exe
O23 - Service: Panda Function Service (PAVFNSVR) - Panda Software - C:\Program Files\Panda Software\Panda Titanium Antivirus 2005\PavFnSvr.exe
O23 - Service: Panda Pavkre (Pavkre) - Panda Software - C:\Program Files\Panda Software\Panda Titanium Antivirus 2005\Pavkre.exe
O23 - Service: Panda PavProt (PavProt) - Panda Software - C:\Program Files\Panda Software\Panda Titanium Antivirus 2005\PavProt.exe
O23 - Service: Panda Process Protection Service (PavPrSrv) - Panda Software - C:\Program Files\Common Files\Panda Software\PavShld\pavprsrv.exe
O23 - Service: Panda anti-virus service (PAVSRV) - Panda Software - C:\Program Files\Panda Software\Panda Titanium Antivirus 2005\pavsrv51.exe
O23 - Service: Panda Preventium+ Service (PREVSRV) - Panda Software - C:\Program Files\Panda Software\Panda Titanium Antivirus 2005\prevsrv.exe
O23 - Service: Panda IManager Service (PSIMSVC) - Panda Software Internacional - C:\Program Files\Panda Software\Panda Titanium Antivirus 2005\PsImSvc.exe












--- Spybot - Search & Destroy version: 1.4 (build: 20050523) ---
2005-05-31 blindman.exe (1.0.0.1)
2005-05-31 SpybotSD.exe (1.4.0.3)
2005-05-31 TeaTimer.exe (1.4.0.2)
2005-07-10 unins000.exe (51.41.0.0)
2005-05-31 Update.exe (1.4.0.0)
2006-02-06 advcheck.dll (1.0.2.0)
2005-05-31 aports.dll (2.1.0.0)
2005-05-31 borlndmm.dll (7.0.4.453)
2005-05-31 delphimm.dll (7.0.4.453)
2005-05-31 SDHelper.dll (1.4.0.0)
2005-05-31 Tools.dll (2.0.0.2)
2005-05-31 UnzDll.dll (1.73.1.1)
2005-05-31 ZipDll.dll (1.73.2.0)
2004-12-16 Includes\Beta.sbi (*)
2004-12-06 Includes\Beta.uti (*)
2006-03-24 Includes\Cookies.sbi (*)
2006-03-24 Includes\Dialer.sbi (*)
2006-03-24 Includes\Hijackers.sbi (*)
2006-03-24 Includes\Keyloggers.sbi (*)
2004-11-29 Includes\LSP.sbi (*)
2006-03-24 Includes\Malware.sbi (*)
2006-03-24 Includes\PUPS.sbi (*)
2006-03-24 Includes\Revision.sbi (*)
2006-03-24 Includes\Security.sbi (*)
2006-03-24 Includes\Spybots.sbi (*)
2005-02-17 Includes\Tracks.uti
2006-03-24 Includes\Trojans.sbi (*)



--- System information ---
Windows XP (Build: 2600) Service Pack 2
/ Windows XP / SP2: Windows XP Service Pack 2

[tashi]

Hello and sorry for the wait.
If you are still in need of assistance please go here and post a link back to this topic to flag a helper.

If you have waited four days for advice post here. (http://forums.spybot.info/showthread.php?p=4836#post4836)

[icd91884]

Here is the link to my topic:

http://forums.spybot.info/newreply.php?do=newreply&noquote=1&p=24441

[CalamityJane]

Hi,

It's not a virus or hijack problem. There is no evidence of any malware.

I suspect it is from the Norton Ghost problem and a software conflict. I don't think we can help with that sort of problem. :(

My best suggestion is to contact Symantec and try to get some help regarding the Norton Ghost issue (perhaps it didn't uninstall right or something they might be aware of)

A cookie:
"cookie atwola" Documents/settings/owner/cookies/owner@atwola(1).txt
is not an infection and doesn't cause any of those sort of issues at all. It is merely a text file and can't "run" anything

[tashi]

This topic is closed.
If you need it re-opened please send me a pm and provide a link to the thread.
Applies only to the original topic starter.