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View Full Version : Manual Removal Guide for WinWebSecurity



Friday
2009-01-10, 20:03
The following instructions have been created to help you to get rid of "WinWebSecurity" manually.
Use this guide at your own risk; software should usually be better suited to remove malware, since it is able to look deeper.

If this guide was helpful to you, please consider donating towards this site (http://www.safer-networking.org/index.php?page=donate).

Threat Details:

Description:
WinWebSecurity is a rogue antivirus application. It scans the system and detects a lot of false threats in order to lure the user into buying the product. If the user wants to remove the false threats he has to purchase a license.
Removal Instructions:

Autorun:

Important: There are more autorun entries that cannot be safely described in simple words. Please use Spybot-S&D (http://www.safer-networking.org/index.php?page=spybotsd) to remove them.

Files:

Please use Windows Explorer or another file manager of your choice to locate and delete these files.

The file at "<$PROFILES>\All Users\Application Data\<$REGMATCH1>\config.udb".
The file at "<$PROFILES>\All Users\Application Data\<$REGMATCH1>\init.udb".
The file at "<$PROFILES>\All Users\Application Data\<$REGMATCH1>\Languages\English.lng".
The file at "<$PROFILES>\All Users\Application Data\<$REGMATCH1>\Languages\German.lng".
The file at "<$PROFILES>\All Users\Application Data\<$REGMATCH1>\Languages\Spanish.lng".
Make sure you set your file manager to display hidden and system files. If WinWebSecurity uses rootkit technologies, use our RootAlyzer (http://forums.spybot.info/downloads.php?id=8) or our Total Commander anti-rootkit plugins (http://forums.spybot.info/downloads.php?id=3).
You will have to use a global search for files without a name specified. Be extra careful, because just the name might not be enough to identify files!

Important: There are more files that cannot be safely described in simple words. Please use Spybot-S&D (http://www.safer-networking.org/index.php?page=spybotsd) to remove them.

Folders:

Please use Windows Explorer or another file manager of your choice to locate and delete these folders.

The directory at "<$PROFILES>\All Users\Application Data\<$REGMATCH1>\Languages".
The directory at "<$PROFILES>\All Users\Application Data\<$REGMATCH1>".
Make sure you set your file manager to display hidden and system files. If WinWebSecurity uses rootkit technologies, use our RootAlyzer (http://forums.spybot.info/downloads.php?id=8) or our Total Commander anti-rootkit plugins (http://forums.spybot.info/downloads.php?id=3).
You will have to use a global search for files without a name specified. Be extra careful, because just the name might not be enough to identify folders!

Registry:

You can use regedit.exe (included in Windows) to locate and delete these registry entries.

Delete the registry key "{D5DF7C9D-6069-4552-8B0C-D02A912FC889}" at "HKEY_CLASSES_ROOT\CLSID\".
Delete the registry key "{D5DF7C9D-6069-4552-8B0C-D02A912FC889}" at "HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\".
If WinWebSecurity uses rootkit technologies, use our RegAlyzer (http://www.safer-networking.org/index.php?page=regalyzer), RootAlyzer (http://forums.spybot.info/downloads.php?id=8) or our Total Commander anti-rootkit plugins (http://forums.spybot.info/downloads.php?id=3).

Final Words:

If neither Spybot-S&D nor self help did resolve the issue or you would prefer one on one help,
Please read these instructions (http://forums.spybot.info/showthread.php?t=288) before requesting assistance,
Then start your own thread in the Malware Removal Forum (http://forums.spybot.info/forumdisplay.php?f=22) where a volunteer analyst will advise you as soon as available.

There are more files or system entries belonging to this product that <$SPYBOTSD> can remove, but that cannot be easily described in text. Please use <$SPYBOTSD> to make sure <$PRODUCTNAME> gets completely removed.