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View Full Version : Manual Removal Guide for Zlob.Downloader.eaw



Friday
2009-01-10, 20:17
The following instructions have been created to help you to get rid of "Zlob.Downloader.eaw" manually.
Use this guide at your own risk; software should usually be better suited to remove malware, since it is able to look deeper.

If this guide was helpful to you, please consider donating towards this site (http://www.safer-networking.org/index.php?page=donate).

Threat Details:

Categories:
trojan

Description:
Installs a library to the Windows directory, creates a Browser Helper Object within the internet explorer which links to rogue software sites.
Removal Instructions:

Files:

Please use Windows Explorer or another file manager of your choice to locate and delete these files.

The file at "<$WINDIR>\pandsf.dll".
A file with an unknown location named "pandsf.dll".
The file at "<$WINDIR>\sysosa.dll".
A file with an unknown location named "sysosa.dll".
Make sure you set your file manager to display hidden and system files. If Zlob.Downloader.eaw uses rootkit technologies, use our RootAlyzer (http://forums.spybot.info/downloads.php?id=8) or our Total Commander anti-rootkit plugins (http://forums.spybot.info/downloads.php?id=3).
You will have to use a global search for files without a name specified. Be extra careful, because just the name might not be enough to identify files!

Registry:

You can use regedit.exe (included in Windows) to locate and delete these registry entries.

Delete the registry key "{A69E182D-F9CA-4B90-80E9-854CBACCD73B}" at "HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\".
Delete the registry key "{FB8BB59E-86A8-46CC-9CB9-7307737E7C46}" at "HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\".
Delete the registry key "{5792244C-2237-459B-8E84-FA78184843A8}" at "HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\".
Delete the registry key "{490BE71A-AAA4-4616-B6C8-4847CA2972D0}" at "HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\".
Delete the registry key "{F38636ED-E66E-4A37-822E-0C01F64D6605}" at "HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\".
Delete the registry key "{FD807848-4DCB-43F8-8D98-BD32382E5CEB}" at "HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\".
Delete the registry key "{472BC14C-6464-4FDF-A12A-A057CDCD9C58}" at "HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\".
Delete the registry key "{472BC14C-6464-4FDF-A12A-A057CDCD9C58}" at "HKEY_CLASSES_ROOT\CLSID\".
Delete the registry key "{F0B18D6F-3541-4AB4-A231-79F15FA29ED1}" at "HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\".
Delete the registry key "{F0B18D6F-3541-4AB4-A231-79F15FA29ED1}" at "HKEY_CLASSES_ROOT\CLSID\".
Delete the registry key "{59607689-0CC6-4187-B7E7-03084228E7EE}" at "HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\".
Delete the registry key "{59607689-0CC6-4187-B7E7-03084228E7EE}" at "HKEY_CLASSES_ROOT\CLSID\".
Delete the registry key "{26121617-90C5-41D3-B52D-133D49A36AE7}" at "HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\".
Delete the registry key "{26121617-90C5-41D3-B52D-133D49A36AE7}" at "HKEY_CLASSES_ROOT\CLSID\".
Delete the registry key "{AB51078F-7E35-49E2-8B26-7BB98321E066}" at "HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\".
Delete the registry key "{AB51078F-7E35-49E2-8B26-7BB98321E066}" at "HKEY_CLASSES_ROOT\CLSID\".
Delete the registry key "{4F9FD315-1C7C-477B-A65D-E66570DF2677}" at "HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\".
Delete the registry key "{4F9FD315-1C7C-477B-A65D-E66570DF2677}" at "HKEY_CLASSES_ROOT\CLSID\".
Delete the registry key "{5BD5FE32-1DB9-48E1-BEDF-3CC304D98B46}" at "HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\".
Delete the registry key "{5BD5FE32-1DB9-48E1-BEDF-3CC304D98B46}" at "HKEY_CLASSES_ROOT\CLSID\".
Delete the registry key "{14F4D69C-EDB0-434D-BF44-1EECCCD3418E}" at "HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\".
Delete the registry key "{14F4D69C-EDB0-434D-BF44-1EECCCD3418E}" at "HKEY_CLASSES_ROOT\CLSID\".
Delete the registry key "{4722D065-A352-42FB-924C-EAEF5A1AE571}" at "HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\".
Delete the registry key "{4722D065-A352-42FB-924C-EAEF5A1AE571}" at "HKEY_CLASSES_ROOT\CLSID\".
Delete the registry key "{BC660FC4-4B54-4CC7-AC65-23B0CA1FBBB0}" at "HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\".
Delete the registry key "{BC660FC4-4B54-4CC7-AC65-23B0CA1FBBB0}" at "HKEY_CLASSES_ROOT\CLSID\".
Delete the registry key "{88452E1F-D91A-4A66-AA39-FD53F15B13AF}" at "HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\".
Delete the registry key "{88452E1F-D91A-4A66-AA39-FD53F15B13AF}" at "HKEY_CLASSES_ROOT\CLSID\".
If Zlob.Downloader.eaw uses rootkit technologies, use our RegAlyzer (http://www.safer-networking.org/index.php?page=regalyzer), RootAlyzer (http://forums.spybot.info/downloads.php?id=8) or our Total Commander anti-rootkit plugins (http://forums.spybot.info/downloads.php?id=3).

Final Words:

If neither Spybot-S&D nor self help did resolve the issue or you would prefer one on one help,
Please read these instructions (http://forums.spybot.info/showthread.php?t=288) before requesting assistance,
Then start your own thread in the Malware Removal Forum (http://forums.spybot.info/forumdisplay.php?f=22) where a volunteer analyst will advise you as soon as available.