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makke
2009-01-20, 11:29
Hello,

I tried to install rootalyser.exe and also ccleaner.exe but both of them auto close on my when I execute the .exe file (it opens briefly and then automatically closes).

I also have the following problems that Spybot is unable to remove:
- FakeBill.CourtCologne
- PremiumSearch

Thanks a lot for any help.

spybotsandra
2009-01-20, 16:02
Hello,

Which version of Spybot do you have?
Did you also tried a scan in safe mode?
http://www.computerhope.com/issues/chsafe.htm

Best regards
Sandra
Team Spybot

makke
2009-01-20, 16:41
Thanks for the reply Sandra.
I've uninstalled and reinstalled the latest version of Spybot and now PremiumSearch is removed.
But it still doesn't remove the FakeBill.CourtCologne (even with windows restart).
I tried to delete the explorer.exe folder in the regedit according to the Manual Removal Guide for FakeBill.CourtCologne (http://forums.spybot.info/showthread.php?t=37461)
but it couldn't be deleted.

I will try to do another scan in safe mode.

makke
2009-01-21, 16:46
I've done a scan also in safemode but both of them seem to be unremovable:
- FakeBill.CourtCologne
- PremiumSearch can be removed but comes back on the next scan
Any ideas how to remove?

md usa spybot fan
2009-01-21, 20:07
makke:

Consider posting in the Malware Removal (http://forums.spybot.info/forumdisplay.php?f=22) forum and having someone take a look at your system.

If you decide to have an experienced malware removal specialist assist you, please follow the procedure in the following link and produce a HijackThis log: "BEFORE you POST"(READ this Procedure BEFORE Requesting Assistance) ( http://forums.spybot.info/showthread.php?t=288).
After you have read and followed those instructions, start your own thread in the Malware Removal (http://forums.spybot.info/forumdisplay.php?f=22) forum, making sure to post the HijackThis log produced from those instructions.