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davehems
2009-01-21, 12:47
Help, I have run Skybot1.6 in normal and safe mode but it will not allow me to do upadates, also have run Malware, in normal and safe mode but can get updates. I have installed skybot on another machine and all works well and can get updates. IE 07 will work in safe Mode.

System restore allows you to pick a restore point but when you push next nothing further happens. both in normal and safe mode.

I have been advised to re format the machine, but hope that this will not be required.

Thanks

129260
2009-01-21, 15:32
First, I think you might want to visit the malware removal forums (http://forums.spybot.info/forumdisplay.php?f=22) and get your system cleaned and/or looked at. The reason I am telling you to do this is because you stated you were infected. If normal scans of antivirus and other antispyware software (ether in safe mode and regular mode) still does not detect the threat(s) or remove them, post in the malware removal forums. Before you post there, (if you decide to post there) follow these (http://forums.spybot.info/showthread.php?t=288) directions.

davehems
2009-01-22, 09:33
Thanks,

I have follwed your instructions and listed it on the mallware forum

129260
2009-01-23, 00:00
Good luck to you and your system :)