PDA

View Full Version : adware, spyware - help!



timbo
2006-05-15, 20:23
Hi there,
I am very new to this, so please be patient if I sound like I'm repeating old or basic stuff.

I have all sorts of safegards for my computer, from anti-virus programs to firewalls and ad-ware programs, but though in general I'm usually free of most problems and practice safe habits on the net, of late I seem to be really plagued with pop-ups and slime bag companies like Advertising.com trawling my computer for browsing habits. It really seems to be slowing my computer down.

I've had Spybot for some time, but all that seems to happen is that it detects the companies that keep plaguing me, but within a short time of remving them they're back again. I'm up to date with immmunizing the sytem, so why do I keep getting reinfected? I wish I could simply add companies like advertising.com to my own private immunization list so that that they don't keep coming back.

Anyway, I took a friend's advice and used hijack this to get a log file, and am posting it here as I was advised to do in the hope someone might recognize where the problem is coming from. I have also taken on board some of the advice I've seem posted here about installing other programs such as SpywareBlaster to help prevent the problem.

I'll post the log below. If anyone can offer some advice I would certainly appreciate it.

Not also that I use Firefox almost exlusively for my browsing.

Thanks in advance..........Timbo

Logfile of HijackThis v1.99.1
Scan saved at 1:38:28 PM, on 5/15/2006
Platform: Windows XP (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 (6.00.2600.0000)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\System32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Ahead\InCD\InCDsrv.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\System32\bcmwltry.exe
C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\PROGRA~1\SECURI~2\ZONEAL~1\zlclient.exe
C:\Program Files\Ahead\InCD\InCD.exe
C:\Program Files\Visioneer OneTouch\OneTouchMon.exe
C:\Program Files\Java\j2re1.4.2_06\bin\jusched.exe
C:\PROGRA~1\SYSTEM~1\Winfax\WFXSWTCH.exe
C:\WINDOWS\System32\wfxsnt40.exe
C:\Program Files\Iomega\AutoDisk\ADUserMon.exe
C:\program files\iomega\DriveIcons\ImgIcon.exe
C:\Program Files\System Programs\ASUS\OverClk.exe
C:\program files\hardware programs\Creative sound blaster\PROGRAM\CTMIX32.EXE
C:\Program Files\Music Programs\Winamp\winampa.exe
C:\PROGRA~1\HARDWA~1\Scansoft\PPWebCap.exe
C:\Program Files\Pocket PC Programs\Microsoft ActiveSync\WCESCOMM.EXE
C:\Program Files\Adobe\Distillr\AcroTray.exe
C:\Program Files\DVD Programs\Common\Bin\WinCinemaMgr.exe
C:\Program Files\DVD Programs\MSIPVS\WinScheduler.exe
C:\Program Files\System Programs\Winzip\WZQKPICK.EXE
C:\WINDOWS\System32\DRIVERS\CDANTSRV.EXE
C:\WINDOWS\System32\CTSvcCDA.exe
C:\PROGRA~1\Iomega\System32\AppServices.exe
C:\Program Files\Common Files\Microsoft Shared\Media Manager\airsvcu.exe
C:\Program Files\Security Programs\Norton AntiVirus\navapsvc.exe
C:\Program Files\Security Programs\Norton AntiVirus\AdvTools\NPROTECT.EXE
C:\WINDOWS\System32\oodag.exe
C:\Program Files\Spyware Doctor\sdhelp.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\wdfmgr.exe
C:\WINDOWS\system32\ZoneLabs\vsmon.exe
C:\WINDOWS\System32\WFXSVC.EXE
C:\Program Files\System Programs\Winfax\WFXMOD32.EXE
C:\Program Files\Iomega\AutoDisk\ADService.exe
C:\Program Files\Spybot - Search & Destroy\SpybotSD.exe
C:\Program Files\Ahead\Nero StartSmart\NeroStartSmart.exe
C:\Program Files\Firefox\firefox.exe
C:\HJT\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://sellers.alibris.com/
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page = C:\WINDOWS\PCHEALTH\HELPCTR\System\panels\blank.htm
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = C:\WINDOWS\PCHEALTH\HELPCTR\System\panels\blank.htm
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: PCTools Site Guard - {5C8B2A36-3DB1-42A4-A3CB-D426709BBFEB} - C:\PROGRA~1\SPYWAR~1\tools\iesdsg.dll
O2 - BHO: PCTools Browser Monitor - {B56A7D7D-6927-48C8-A975-17DF180C71AC} - C:\PROGRA~1\SPYWAR~1\tools\iesdpb.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Security Programs\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Security Programs\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: Easy-WebPrint - {327C2873-E90D-4c37-AA9D-10AC9BABA46C} - C:\Program Files\Canon\Easy-WebPrint\Toolband.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O4 - HKLM\..\Run: [bcmwltry] bcmwltry.exe
O4 - HKLM\..\Run: [removecpl] RemoveCpl.exe
O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [ccRegVfy] "C:\Program Files\Common Files\Symantec Shared\ccRegVfy.exe"
O4 - HKLM\..\Run: [Advanced Tools Check] C:\PROGRA~1\SECURI~2\NORTON~1\AdvTools\ADVCHK.EXE
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe /Consumer
O4 - HKLM\..\Run: [Zone Labs Client] C:\PROGRA~1\SECURI~2\ZONEAL~1\zlclient.exe
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [InCD] C:\Program Files\Ahead\InCD\InCD.exe
O4 - HKLM\..\Run: [OneTouch Monitor] C:\Program Files\Visioneer OneTouch\OneTouchMon.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\j2re1.4.2_06\bin\jusched.exe
O4 - HKLM\..\Run: [WFXSwtch] c:\PROGRA~1\SYSTEM~1\Winfax\WFXSWTCH.exe
O4 - HKLM\..\Run: [WinFaxAppPortStarter] wfxsnt40.exe
O4 - HKLM\..\Run: [ADUserMon] C:\Program Files\Iomega\AutoDisk\ADUserMon.exe
O4 - HKLM\..\Run: [Iomega Drive Icons] c:\program files\iomega\DriveIcons\ImgIcon.exe
O4 - HKLM\..\Run: [Deskup] c:\program files\iomega\DriveIcons\deskup.exe /IMGSTART
O4 - HKLM\..\Run: [ASUS Probe] c:\program files\system programs\asus\AsusProb.exe
O4 - HKLM\..\Run: [Launch Ai Booster] C:\Program Files\System Programs\ASUS\OverClk.exe 1
O4 - HKLM\..\Run: [CreativeMixer] c:\program files\hardware programs\Creative sound blaster\PROGRAM\CTMIX32.EXE /t
O4 - HKLM\..\Run: [WinampAgent] C:\Program Files\Music Programs\Winamp\winampa.exe
O4 - HKCU\..\Run: [PPWebCap] C:\PROGRA~1\HARDWA~1\Scansoft\PPWebCap.exe
O4 - HKCU\..\Run: [H/PC Connection Agent] "C:\Program Files\Pocket PC Programs\Microsoft ActiveSync\WCESCOMM.EXE"
O4 - Startup: Introducing Media Manager.lnk = C:\Program Files\Common Files\Microsoft Shared\Media Manager\SPLASHA.EXE
O4 - Global Startup: Acrobat Assistant.lnk = C:\Program Files\Adobe\Distillr\AcroTray.exe
O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: InterVideo WinCinema Manager.lnk = C:\Program Files\DVD Programs\Common\Bin\WinCinemaMgr.exe
O4 - Global Startup: InterVideo WinScheduler.lnk = C:\Program Files\DVD Programs\MSIPVS\WinScheduler.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Office Programs\MS Office\Office\OSA9.EXE
O4 - Global Startup: WinZip Quick Pick.lnk = C:\Program Files\System Programs\Winzip\WZQKPICK.EXE
O8 - Extra context menu item: Easy-WebPrint Add To Print List - res://C:\Program Files\Canon\Easy-WebPrint\Resource.dll/RC_AddToList.html
O8 - Extra context menu item: Easy-WebPrint High Speed Print - res://C:\Program Files\Canon\Easy-WebPrint\Resource.dll/RC_HSPrint.html
O8 - Extra context menu item: Easy-WebPrint Preview - res://C:\Program Files\Canon\Easy-WebPrint\Resource.dll/RC_Preview.html
O8 - Extra context menu item: Easy-WebPrint Print - res://C:\Program Files\Canon\Easy-WebPrint\Resource.dll/RC_Print.html
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_07\bin\npjpi142_07.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_07\bin\npjpi142_07.dll
O9 - Extra button: Spyware Doctor - {2D663D1A-8670-49D9-A1A5-4C56B4E14E84} - C:\PROGRA~1\SPYWAR~1\tools\iesdpb.dll
O9 - Extra button: Create Mobile Favorite - {2EAF5BB1-070F-11D3-9307-00C04FAE2D4F} - C:\PROGRA~1\POCKET~1\MICROS~1\INetRepl.dll
O9 - Extra button: (no name) - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - C:\PROGRA~1\POCKET~1\MICROS~1\INetRepl.dll
O9 - Extra 'Tools' menuitem: Create Mobile Favorite... - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - C:\PROGRA~1\POCKET~1\MICROS~1\INetRepl.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\INTERN~3\FRONTP~1\OFFICE11\REFIEBAR.DLL
O12 - Plugin for .pdf: C:\Program Files\Internet Explorer\PLUGINS\nppdf32.dll
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://v5.windowsupdate.microsoft.com/v5consumer/V5Controls/en/x86/client/wuweb_site.cab?1115780821007
O16 - DPF: {7B297BFD-85E4-4092-B2AF-16A91B2EA103} (WScanCtl Class) - http://www3.ca.com/securityadvisor/virusinfo/webscan.cab
O16 - DPF: {87BF5318-D5F0-41F4-9D14-47967FA8C12B} - http://www.ipix.com/viewers/ipixx.cab
O23 - Service: Adobe LM Service - Unknown owner - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\System32\Ati2evxx.exe
O23 - Service: ATI Smart - Unknown owner - C:\WINDOWS\system32\ati2sgag.exe
O23 - Service: C-DillaSrv - C-Dilla Ltd - C:\WINDOWS\System32\DRIVERS\CDANTSRV.EXE
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation Service (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:\WINDOWS\System32\CTSvcCDA.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: InCD Helper (InCDsrv) - AHEAD Software - C:\Program Files\Ahead\InCD\InCDsrv.exe
O23 - Service: Iomega App Services - Iomega Corporation - C:\PROGRA~1\Iomega\System32\AppServices.exe
O23 - Service: iPodService - Apple Computer, Inc. - C:\Program Files\Music Programs\iPod\bin\iPodService.exe
O23 - Service: Macromedia Licensing Service - Unknown owner - C:\Program Files\Common Files\Macromedia Shared\Service\Macromedia Licensing.exe
O23 - Service: Norton AntiVirus Auto Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Security Programs\Norton AntiVirus\navapsvc.exe
O23 - Service: Norton Unerase Protection (NProtectService) - Symantec Corporation - C:\Program Files\Security Programs\Norton AntiVirus\AdvTools\NPROTECT.EXE
O23 - Service: O&O Defrag - O&O Software GmbH - C:\WINDOWS\System32\oodag.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: PC Tools Spyware Doctor (SDhelper) - PC Tools Research Pty Ltd - C:\Program Files\Spyware Doctor\sdhelp.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs Inc. - C:\WINDOWS\system32\ZoneLabs\vsmon.exe
O23 - Service: WinFax PRO (wfxsvc) - Symantec Corporation - C:\WINDOWS\System32\WFXSVC.EXE
O23 - Service: Iomega Active Disk (_IOMEGA_ACTIVE_DISK_SERVICE_) - Iomega Corporation - C:\Program Files\Iomega\AutoDisk\ADService.exe

tashi
2006-05-15, 21:54
Hello.

I'm up to date with immmunizing the sytem, so why do I keep getting reinfected?

Logfile of HijackThis v1.99.1
Scan saved at 1:38:28 PM, on 5/15/2006
This is why:
Platform: Windows XP (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 (6.00.2600.0000)

Please see:
http://forums.spybot.info/showpost.php?p=25290&postcount=4
:spider:

tashi
2006-05-19, 05:44
Hello and sorry for the wait.
If you are still in need of assistance please go here and post a link back to this topic to flag a helper.

If you have waited four days for advice post here. (http://forums.spybot.info/showthread.php?p=4836#post4836)

tashi
2006-05-26, 01:31
This topic has been closed to prevent others with similar issues posting in it.
If you need it re-opened please send me or your helper a pm and provide a link to the thread.

Applies only to the original topic starter.